Hire the best Phone Support Agents in Karachi, PK

About Me: I have 10 plus years of Customer Service Experience, over the Phone, Email, and Chat. I have worked with multinational companies based out of USA and UK. Started out as an Agent and grew to become an Operations manager. In my tenure I have trained agents offshore and have done Quality Audits. I will be personally working on your Gig. What you can Expect: Very professional, Courteous, First contact resolution, Dealing with difficult/irate customers, Resolving disputes, Understanding different accents, Decision making (on your approval only), Trustworthy, Reliable and Confidential (No information will be shared with anyone), Quick...

I am an enthusiastic, hard-working, and reliable individual who has over 8 years of experience and 8000+ hours on Upwork as a virtual assistant and customer service rockstar. My goal is to provide professional, efficient, and high-quality service to my employers. I am skilled in communicating with clients over phone and email. I have experience with live chat support and Zendesk and am eager to learn to use any new tools that get the job done well. I have worked with multiple websites in my 8-year span like Specialdatabases.com (non-e-commerce), emaildatapro.com (non-e-commerce), twomenandamovingvan (Moving service), Neonsneaker.com (LED...

I am hard-working, reliable freelance Virtual Assistant and a Software Developer. I am currently working as a VA. I've over 2 years of experience as a Lead Generator in Timeshare Campaign and I have a good experience in Customer Service and Support. Client satisfaction is my first priority and I assure you a great service from my side.

If you’re looking for a Virtual Assistant and Social Media Post Design! So, you’re in the right place at the right time. Where all your worries will be gone, without any doubts. You just relax and see how your day-to-day task has been done on time. Hi, my name is Mishaal Qadir, I'm very self-motivated, a hard worker, and always looking for new opportunities. Customer Satisfaction is the first priority. I have years of extensive experience as an HR Administrator handling the full Recruitment cycle in the US market. Other Experiences: Customer support (Email, Chat on Social media accounts) Social Media Marketing Dripify Apollo Canva Social...

I am an E-commerce and Technical - Customer Support Rockstar VA with over 10 years of experience in the E-commerce and SaaS customer service industry. I am highly organized, resourceful, a fast learner, and a GO-GETTER! I have excellent English communication skills. I am a fast learner and tech-savvy. Having an extensive Customer Service background. I have been working as a Customer Support Expert and Technical Support Analyst/Expert for about many years now. I have taken care of numerous e-commerce business projects as a Customer/Technical Support Expert. I'm Exceptionally acquainted with Zendesk, Salesforce, Zoho CRM, Shopify,...

Hi, I Hope You Are Enjoying Good health. I, HBN, an Experienced Virtual Assistant. Who Had successfully managed eBay stores For Multiple Clients and Managed the Amazon Store for the Last Two Years, Also Helped A lot Of Customers to set up Their Drop Shipping Websites, Product Sourcing, Product Hunting, Services. Also Had Done Work With Some Client Of Private label Product Launch. It's Reviews, listing, Sourcing, Ranking, and SEO. Why HIRE ME? My Skill Set Are As Follows. 1) Amazon Product Hunting 2)Amazon Product Sourcing/Listing/Variations 3)PPC 4)Sales Sheet and Profit/Loss Report 5) Seller Central Account Management 6)Customer...

Thank you for visiting my profile. As a highly motivated virtual assistant, I am passionate about delivering top-notch customer support and sales solutions. With extensive experience in customer support, sales, and dropshipping, I bring a unique set of skills to the table that are sure to benefit your organization. My expertise in managing customer inquiries, handling sales leads, and providing support to customers in a fast-paced environment, makes me a valuable asset to any team. I have a strong understanding of the dropshipping process, from sourcing products to managing orders and shipping. My exceptional organizational skills and...

Looking for expert Customer Support Services for your business? You’re at the right place. ----------------------------------------------------------------------------------------------------------- Having been in business for more than 4 years, I gained vast knowledge and experience via providing outstanding customer services and administrative support, while working with well known organizations. My objective is to assist and render top notch services for clients seeking professional assistance I learn fast and am able to create beyond satisfactory customer experience with proven track record. Tell me what to do and it's done. I believe...

As an accomplished customer and technical support expert, I have a proven track record of delivering outstanding service to clients. My expertise in managing live chat, lead generation, and utilizing CRM tools such as Zendesk and Freshdesk make me a valuable asset to any team. My proficiency in lead generation through social media platforms such as LinkedIn and Google searches set me apart. With my exceptional customer service experience, I am a perfect fit for businesses seeking to expand their customer base. I am reliable, dedicated, and always go the extra mile to ensure customer satisfaction. I am capable of handling projects of any...

Hi, Are you seeking a skilled freelancer that is quick, professional, and energetic? You've arrived at the right place 😊 Please take a look at my experience and skills. Within 24 hours, I can provide my service. In my field of expertise, I am an expert. I've completed over 500 tasks/jobs on various freelance markets. My Available Time 24X7 Services That is what I am proposing below. ✔️ Admin support ✔️ Data entry ✔️ Presentation designing ✔️ Graphic designing ✔️ SEO ✔️ Lead generation ✔️ Video editing/video creating for social media/ video ad creation ✔️ VA (I can do any type of work that are non-tech) ✔️ SEO friendly writing ✔️...

“If you want to grow and get more clients or simply keep your current clients cheerful then we should talk..." Hi there! My name is Talha, As a seasoned Customer with over 7 years of experience, I bring a comprehensive set of skills that I believe will be valuable to your organization. In my Customer Service Representative role, I honed my abilities in complaint resolution and inbound call handling / Chats, providing a firm foundation for the Customer Service Representative position. I have the experience of taking 3 chats at a time using Sales Force Software with the typing speed of 55 words/minute. Moreover, I also have the experience to...

Hola Amigos! My name is Shakir, and I have been working with different niches for over 7+ years now. I specialize in customer service and helpdesk management for eCommerce, Forex, IT/Tech, Medical, Food and start up businesses. I am able to help ensure that your customers are taken care of, happy with the service and efficiently support you and your company. I am a jack of all trades and love to learn new skills all the time. I am a tech inclined person and can research and study things on my own. I am very attentive to details and reliable. I have handled different positions such as: ✅ Agent (customer and tech support through email, chat...

My goal is to provide quality service and output of every job to my employers and to be able to utilize and develop my skills as I acquire more experiences and opportunities with Upwork for my personal and professional growth. I am working as a Virtual Assistant and Customer Support Rockstar for over ten (10) years now. I have worked with multiple websites like SpecialDataBases.com (non-eCommerce), NeonSneaker.com (LED shoes), StriveMarketing.com, BestFromJapan.com, femverse.com (women apparel and accessories), UnclaimedMoneyDB(Real Estate) and more. I have worked with clients to resolve chargebacks and order processing issues as well. My...

Below are the experiences of the work that I have done (both full-time and outsourced): 1. I have worked for a Canadian-based company named Helium Deploy. I was a member of their customer support team. My main domain was to handle the clients via emails, but I also provided chat support. Also, I can provide phone support too. To provide customer support, I used the CRM tool Freshdesk. There, I used to resolve around hundred tickets every day and respond to the "Customer Responded" tickets of the previous day. The queries that I usually used to deal with were regarding order status, partial or full refunds, order cancellations, order swaps,...

I am an experienced real estate assistant with more than 3 years of experience. I have a good knowledge of real estate which includes getting apartment listing for rent, unclaimed funds, overage amount from auction of a property and buying properties. Why me? I am honest with my work. Doing and keeping up to date with follow ups is my strong suit. In have good communication skills. I can handle multiple tasks at the same time. Managing time is a skill which I have developed over time. What more information? Let's talk about it.

Experienced Sales/Business Development Manager with a demonstrated history of working in the BPO IT/SaaS/Travel & Telecom industry. Skilled in Business Development, Customer Relationship Management (CRM) Sales Operations, Product Management Cold Calling Telemarketing Customer Service Inbound and Outbound Team Management Lead Generation Sale Closing Appointment settings Warm transfer/ Live transfer/Cross-sell

To provide professional and efficient virtual assistance, administrative, and data entry support to assist in the smooth running of our client's business operations. Services Offered: Virtual Assistant: Provide general administrative support, such as scheduling appointments, making travel arrangements, and managing emails and calendar. Admin Support: Handle various administrative tasks, such as data entry, document preparation, and research. Data Entry Operator: Perform data entry and data management tasks, including maintaining databases, creating spreadsheets, and updating information. Qualifications: Strong organizational and time...

Over 8 years of Call Center management experience - Owned and operated Call Center in Karachi Pakistan 4 years - Experience building Call Centers from the ground up - Linux, Vici dial and Go AutoDial (installation, configuration and management) - Ability to effectively hire, train, and manage staff (personally supervised over 500 staff and agents) - Technical expertise - Extensive work with cost reductions and client relations In addition to my extensive Call Center experience, I am experienced in various campaigns for example duct cleaning, telecom campaigns, solar appointment, MCA, research and publications and more I have excellent...

I'm a skilled and meticulous customer retention specialist with an exceptional record of strong customer service. I was trained at a large contact center in Pakistan. I have experience of 4+ years in various operations. I can handle a wide variety of product telephone and chat inquiries with top-notch courtesy and professionalism. I am an outstanding multitasker who thrives in a fast-paced high-pressure work environment. I am curious and am constantly learning. I spend 30 minutes a day on my learning. I know how to maintain solid customer relations by handling questions and concerns with conscientiousness.

Hi, I am Tayyaba. I've been in customer support for more than 3 years now. I am dedicated to supporting people so they can have an ultimate customer journey. The project management tools provide me 100% with all the tasks provided, and I can do things toward win-win growth. Extensive experience in customer support. Also experienced in using Salesforce, SugarCRM and Vtiger CRM. I have also gained experience using the following systems; Kayako, Zendesk, helpdesk etc. I am looking for a long term, full time working opportunity, with an opportunity to grow as the organization/company/individual I am working for grows. I believe a satisfied...

Hi, If you are in search of an experienced, professional, Customer Service / Support / Admin. / Manager / Virtual Assistant, to take your business to the pinnacle, than you are at the right place!. I have lived, studied and worked in USA and subsequently I 'am very well aware of the North American culture as well of the Arabian Peninsula and have catered the needs of the employers with dedication, honesty and sheer professionalism. With my Masters in International Relations from University of Karachi and fluent English communication skills both verbal (with a native American accent) and written( drafting of business correspondences). I...

I have more than 5 years of experience with Customer support, Real Estate property management/leasing and Specialized technical Help. I'm exceptionally energetic, I advance rapidly and I'm very task orientated. I like to fabricate an everyday practice or a cycle and work around it and during my time of involvement, I have created great client care abilities and compatibility building. I give all that I do 100% responsibility and commitment. I have an expert and positive telephone way, I can give email backing, ticket, and telephone backing and I solidly put stock in completely fathoming clients' requirements to accomplish consumer loyalty....

I will be provide IT Support • Hardware Troubleshooting, Software Troubleshooting (computer assembling, installing windows all versions, Win Server 2003 and software installing/ internet downloading), etc. Software Troubleshooting. • HDD (hard Drive) degassed Machine. • Unix installation and Troubleshooting. • Bio metric Software installation and Troubleshooting. • HBL All Application Installation and Troubleshooting. • HP Warranty Claim Part. • Network and Troubleshooting • Computer Hardware Assembling & Troubleshooting • Printer Troubleshooting & Assembling • Laptop repairing, assembling, and troubleshooting • knowledge of Microsoft Office...

I'm an experienced customer service representative and virtual assistant. I provide great administrative support for all kinds of businesses. Whether you are looking for a part time or full time assistant I'm here to help 24/7. Over the years I have developed multiple skills such phone/email/chat support, communication, time management, organization, filing, listening, scheduling and so on. I have an excellent eye for details and great at adaptability and learning. 1. I'm great with customers 2. I'll devote my time and effort to give you maximum satisfaction by providing excellent service 3. Communication is important to me, so let's keep...

My name is Anus Ali, and I am a writer with a passion for crafting engaging stories and sharing my thoughts and experiences with others. In addition to my writing skills, I am also an avid sports enthusiast, and enjoy staying active and participating in various athletic activities. Furthermore, I possess expertise in mobile phone repairing, and have a knack for fixing and troubleshooting issues related to mobile devices. With my diverse skill set and varied interests, I am always eager to take on new challenges and explore different opportunities for growth and development.