Hire the best Phone Support Agents in Multan, PK

Check out Phone Support Agents in Multan, PK with the skills you need for your next job.
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  • $5 hourly
    I am an experienced virtual assistant with a proven track record of providing exceptional administrative and organizational support to clients across diverse industries. With 5 years of experience, I possess a wide range of skills that enable me to deliver high-quality results, including project management, calendar management, email management, research, customer service, data entry, store management, Inventory and Administrative Support and Listings Optimization of eCommerce platforms (eBay, Amazon, WordPress, Big Commerce, Shopify, Etsy , Magento Selbrite, Newegg etc). I know professional Image Processing/Editing for eCommerce platforms. Ecommerce Platforms: Expertise in Amazon: - Amazon listings single/variation. - Amazon PPC & Promotions - Amazon FBA Complete Management. - Amazon Flat files. - Amazon Browse node fixing, errors fixing - Amazon listings Merge. - Amazon Backend Keywords Research. - Amazon Titles, Bullet Points, and Description Optimization. - Amazon AMS Ads headlines - Amazon Sales Boost. - Amazon SEO - Amazon Customer Services. - Amazon Order Processing. - Amazon Inventory Management. - Amazon Brand Registry. - Amazon Case Handling - Amazon Enhanced Brand Content - Amazon Store Front Design - Amazon Prime - Amazon EBC Content - Amazon Reimbursement Case Handling Expert - Amazon Account Health Management Amazon PPC Skills: - FREE Audit Report. - Create Automatic Targeting Campaigns. - Create Manual Targeting Campaigns. - Create Product (ASINs) Targeting Campaigns. - Create Category Targeting Campaigns. - Create Sponsored Display Ads Campaigns. - Create Sponsored Brand Campaigns. - Create Campaigns Via Bulk Operation Template. - Optimize Campaigns Via Bulk Operation Template. - Share Weekly & Monthly Performance Report. - Daily Optimization. - Daily Work On To Decline the Acos% - Incline the order ratio at a lower cost. - Product Relevant Keyword Research. Social Media Marketing: - TikTok - Facebook Ads - Google Ads - Instagram Shopify: - Set-up of Basic E-Shop - Catalog - Inventory - Navigation - Shipping - Payment - Important content pages - Account Management: - Product Management - Listing - Customer Service Management - Email handling, Manage Returns) - Data Entry - Designer - SEO - Useful APP Integration - Photo Editing - Online Researcher Marketing Web Designer, SEO & Ecommerce - Full Theme customization - Product page designing - Color swatches - Custom sections on homepage - Header customization - Sub-collections under collections - Footer customization - Payment gateway - On hover image change - Related products section - Hero image slider - Video slider Newsletter popup - Size chart modal/popup - Product page tabs - Custom Meta-fields on product page - Products upload - Trust Icons - Apps Installation - Instagram & twitter feeds sections - Sticky header on scroll - Dynamic announcement bar - Shaking Add to cart/Buy now buttons - Fully mobile responsive media queries Walmart Expertise: -Walmart Account Management. -Walmart Fulfillment Services. -Walmart PPC Campaigns Creation & Optimizations. -Walmart Listing Creations. -Walmart listing optimization -Walmart listing bulk updates -Walmart Competitor and Market Analysis. -Walmart Case Opening & Follow Up. -Walmart Shipping Templates. Etsy Shop Expertise: - Complete Shop Builds - Etsy SEO Training - SEO Optimization Etsy - SEO Optimization for Google - Keyword Research - Content Writing for SEO - Image Editing How To's - Production Partner Inclusion - Shipping Profiles - Configuring Shop Policies - Banner & Profile Branding - Etsy Ads Set-Up - How to Run Sales & Coupon Codes - Understanding Etsy Statistical Tools I have worked for individual clients and corporations. Working independently and taking initiative when necessary are traits that I have sharpened as a Virtual Assistant. I am confident I would be a great addition to your team. If you have any questions, feel free to contact me. Thank you for taking the time to read this introduction and to review my profile.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Social Media Marketing
    Administrative Support
    Customer Service
    Walmart.com
    PPC Campaign Setup & Management
    eBay
    Amazon
    Amazon Product Research
    Shopify
    Dropshipping
    Product Research
    Virtual Assistance
    Online Research
    Data Entry
  • $3 hourly
    Greetings, Thank you so much for visiting my profile. We’re living in a modern economy. The business has evolved, and customers expect not just products and services, but high-quality customer service as a standard. Customer satisfaction has a huge impact on your business's success. A low satisfaction level means your customer retention and loyalty levels will likely be below too. |♦|The services I can perform are: Call Support • Live chat operator • Email Support • Handle Property management • Answering product Question • Order Tracking • Communication Etiquette • Shopify • Order Fulfillments • Customer Satisfaction • MS-Office • Google sheet • Social Media • Translator If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction. Feel free to check FAQs or shoot me a message through Upwork to get your work started with confidence. |♦| Please have a look at the tools I have worked for: ✔️ Live Chat Support ✔️ Email Support ✔️ Phone support ✔️ Zadarma (calling app) ✔️ Airbnb ✔️ HomeAway ✔️ Booking.com ✔️ Phone.com ✔️ Google voice ✔️ Hospitable ✔️ Vrbo ✔️ Agoda ✔️ Airtable ✔️ Guesty ✔️ Smoobo ✔️ Kross booking ✔️ New book ✔️ HomeAway ✔️ Charge Automation ✔️ Shopify ✔️ CRM ✔️ New voice media (calling app) ✔️ Ring central ✔️ Hurrier ✔️ Road Runner ✔️ Leverage ✔️ Freshdesk ✔️ Helpscout ✔️ Zoho CRM ✔️ Slack ✔️ JVZOO ✔️ Zendesk ✔️ Trello ✔️ Leverage ✔️ Freshdesk ✔️ Gorgeous ✔️ Tawk to ✔️ Reamaze ✔️ Signal ✔️ Many chats ✔️ Service Point ✔️ Google sheet ✔️ Microsoft Office ✔️ The command in Data Entry ✔️ 17 track ✔️ Deepl.com ♦ Social Media: ♦ Facebook ♦ Instagram ♦ Linked In ♦ WhatsApp ♦ Twiter ♦ Telegram |♦| I have great experience in customer service in other languages. I have already worked in these languages: || Dutch || Spanish || German ||Italian || English (US & British) || Portuguese || Norway || Swedish || Finnish || Danish |♦| I have done the following projects: |♦| Customer support for Airbnb in Austria (Chat support) • Live chat support (Airbnb, Booking.com & WhatsApp) • Handling 200+ properties • Handling Inquiries • Respond to customers within a minute and resolve their queries • Confirm bookings after receiving the all needed documents. • Informs cleaners about their schedule. |♦| Administrative Coordinator (Property management) • Quality control • Team Leading • Check all yesterday's performances (Day shift & Night Shift) • Check all messages that are responded to by our team. • Mention all the pending tasks on the task tracker (Airtable) • Check the customer's necessary documents for bookings • Handling the Owner's all accounts • Make a schedule for the cleaner and inform them • Confirm the customer's booking after completing the document • Informs the owner of necessary things • Handling maintenance issues. • Respond to customers and resolved their issue |♦| Admin Support for the game as a claimer (24/7) • Handling 60+ Messanger chats group. • Respond to all players within a minute. • Handling Inquiries. • Claimed back the payment from another player's account • Send the payment to other players • Keep an eye on the whole game. (24/7) |♦| Virtual Assistant for Shopify store (Worldwide) • Tickets Solving • Orders fulfillment • Orders tracking • Provide Solutions to Customer's Queries • Checking the Google Sheet where the order input automatically • Send the Google sheet to the Supplier after checking all details • Fulfill the order after receiving the tracking number from the Supplier • Send the order to "AliExpress Supplier" & Dsers • Put the orders on "Trello" due to the missing details/damaged products/ waiting from suppliers • Contact the manufacturer for the special order. • Making Discount codes for the customer • Inform the owner daily of all activities |♦| Inbound and Outbound Calls "B2B" (UK Energy) |♦| Inbound and Outbound Calls "B2B" (USA Gas Supply) |♦| Customer support for 30+ Shopify stores (Worldwide drop shipping) I also have an excellent team who is with me and always ready to work on any project related to customer service. We can provide 365 days of customer service even on holidays. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects. I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with. Looking forward to receiving a favorable response from your side. Stay blessed! Thank you
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Zendesk
    Online Chat Support
    Order Tracking
    Social Media Management
    Email Support
    Customer Service
    Product Knowledge
    Interpersonal Skills
    Order Fulfillment
    Customer Satisfaction
    Customer Support
  • $4 hourly
    👋 Hello, I'm Dilawar! I have been working as a customer service representative for more than 5 years. As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. I have provided online chat support and Email support for my clients based all around the world. A professional customer support service is always very important to win customers so they will give you more business in the future. Your Customer Care Service, Online Chat Support, Emails, and Social Media Inbox will be managed in a highly professional and friendly manner so your customer should enjoy an excellent experience in your store. I enjoy long-term projects but am also open to short-term assignments. Let's work together! :) I'm proficient in responding to emails in multiple languages using DEEPL translator, Vertalen.nu, and Google translator. I have practical experience working with Dutch, Danish, German, Italian, Swedish, Finnish, Spanish, Norwegian, and French languages. I am familiar with and proficient in using the following tools and categories: - Live chat operator - Email Support - Virtual Assistant - Answering product Question - Order Tracking - Order Fulfillments - Customer Satisfaction - Handling Tricky Customer in a polite manners - Processing and confirming product shipments - Making discount offer for customers - Order cancellation and refund (According to policy) - Solving complaints/Tickets in a professional way - Airbnb - Vrbo - Booking.com - Shopify - Kross booking - CRM tools - Freshdesk - Help scout - Slack - Zoho CRM - Tawk.to - Reamaze - Trello - Trengo - Chargeback - Zendesk - Charge flow - Gmail - Hostinger - Tiktok - Instagram Data Entry tasks as well. - Facebook comments hiding - 24/7 Customer Support Representative I am confident that I would be an excellent Virtual Assistant for your business, especially in managing online stores. Here are some examples of my previous work: ✓Email Support for karlena.de ( Gmail tool with Shopify store) ✓Email Support for dejavumode.de.com ( Gmail tool with Shopify store) ✓Email Support for Senseprotoothbrush.com ( Zendesk tool with Shopify store) ✓Email Support for Vuzozy.com (Trengo tool with Shopify store) ✓Email Support for Air Gaming Mousepads (e-commerce Shopify store) ✓Email Support for Tiny Wonders (Fresh desk tool with Shopify store) ✓Email Support for Wonder Paws ( Help scout tool with Shopify store) ✓Email Support for Neptune Gold (Gmail Shopify store) ✓Email Support for Folix22 ( Zoho tool on Shopify store) ✓Live Chat for mxlocker.com ( Contact Seller and Buyer as a manager) ✓Booking.com Guest Communication ✓Airbnb Guest Communication I am committed to continuous learning and dedicated work. My goal is to provide exceptional service by understanding my clients' needs thoroughly, exceeding expectations with timely task completion, and maintaining a professional approach at all times. I treat my clients' business as if it were my own, ensuring mutual success and satisfaction. Looking forward to your kind response. Dilawar khan
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Microsoft Outlook
    Gmail
    Gorgias
    Customer Service
    Customer Satisfaction
    EMR Data Entry
    Freshdesk
    Online Chat Support
    Email Support
    Zendesk
    Help Scout
  • $3 hourly
    I appreciate your visit to my profile. Are you in need of expert assistance with customer service, managing chargebacks, or handling disputes on platforms like Shopify, PayPal, and Klarna? Look no further! Whether you require an administrative assistant or a virtual assistant, I'm here to help. My Mission: My goal is to deliver exceptional service to your business, characterized by: A positive attitude High-quality service Reliability Honesty Professionalism Project Preferences I thrive on long-term projects but am equally enthusiastic about short-term opportunities. Exploring new industries excites me as it broadens my knowledge and enhances my skill set, contributing to my professional growth. Work Experience: I bring a wealth of experience to the table, including: Customer Queries: Addressing customer concerns and issues with orders via email and live chat in a friendly and patient manner. Social Media: Responding to comments and messages. Order Management: Tracking orders, sending follow-up emails, placing orders, coordinating with suppliers, managing subscriptions, issuing refunds, and arranging re-orders. Process Improvement: Streamlining customer service processes. Dispute Claim Resolution Expertise: With substantial experience in resolving disputes through various payment gateway platforms such as Stripe, PayPal, Klarna, and Shopify, I excel in: Evidence Gathering Argument Drafting Familiarity with PayPal and Stripe Terms and Conditions Case Appeals Enhancing Business Terms and Conditions to improve dispute-winning rates Industry Experience I have worked across a diverse range of industries, including: E-Commerce Travel & Hospitality Rental Property Management Fashion & Beauty Legal Tools and Platforms: I'm proficient in using a variety of tools and platforms, including but not limited to: Customer Service: Zoho, Shopify, Help Scout, Gorgias, Zendesk, Reamaze, Freshdesk, Helpwise Communication: Gmail, Outlook, Google Voice, Phone.com, Signal Project Management: Trello, Leverage File Management: Dropbox, Google Docs, Google Sheets, Excel, Google Calendar Marketing & Social Media: Facebook, Instagram, Manychat, Canva Booking & Property Management: Airbnb, Guesty, Booking.com, HomeAway Other: IONOS, JVZOO, Zen Planner, PowerPoint Let's Connect! If you're seeking a dedicated professional to support and elevate your business, let's connect! I'm available for interviews to discuss your specific needs and how I can contribute to your success. Feel free to send me a message, and let's get started on making your business thrive! 😊
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Email Communication
    Data Entry
    Communications
    Customer Support
    Customer Service
    Customer Satisfaction
    Zendesk
    Order Tracking
    Email Support
    Online Chat Support
  • $3 hourly
    Greetings :) Thank you so much for having a look at my profile. Well, I have over 5 years of experience working as a customer support representative. As a full-time freelancer, my goal is to ensure client satisfaction by delivering detailed, well-organized, and accurate work. I excel at strategizing and prioritizing tasks, enabling me to handle multiple responsibilities effectively and remain composed in high-pressure situations. My commitment is to provide the best service to my clients. I strive to understand their needs and execute tasks accordingly. Moreover, I aim to surpass their expectations by completing assigned work ahead of deadlines while maintaining a professional approach throughout our interactions. I treat my clients' businesses with the same level of care and dedication as I would my own, as their success is also my success. Please have a look at some tools I have worked on ✹ Live Chat Support ✹ Email Support ✹ Phone support ✹ Zadarma (calling app) ✹ New voice media (calling app) ✹ Ring central (calling app) ✹ Google voice (calling app) ✹ Airbnb ✹ HomeAway ✹ Booking.com ✹Phone.com ✹ Hospitable ✹ Vrbo ✹ Agoda ✹ Guesty ✹ Kross booking ✹ New book ✹ HomeAway ✹ Charge Automation ✹ Reamaze ✹ Airtable ✹ Smoobo ✹ Shopify ✹ Zendesk ✹ Gmail ✹ CRM ✹ Freshdesk ✹ Helpscout ✹ Zoho CRM ✹ Slack ✹ JVZOO ✹ Trello ✹ Leverage ✹ Gorgeous ✹ Tawk. to ✹ Signal ✹ Many chats ✹ Service Point ✹ Google sheet ✹ Microsoft Office ✹ The command in Data Entry ✹ 17 track ✹ Deepl.com ✹ Social Media: ✹ Facebook ✹ WhatsApp ✹ Instagram ✹ Linked In ✹ Telegram I also have more than 5 years of experience providing virtual assistance and client support services in multiple lamguage. Spanish || German || English (US & British) || Norway || Swedish || Finnish || Dutch ||Italian || Danish || Portuguese ⭐ Customer support for Airbnb in Austria (Chat support) ⭐ Inbound and Outbound Calls "B2B" ⭐ Inbound and Outbound Calls "B2B" ⭐ Customer support for Shopify store (Worldwide drop shipping) I have done the following projects; ⭐Customer service of Foodpanda ⭐ Live chat operator for Play Control ⭐ Customer service for Antonio and co ⭐ Customer service for Christian Lawson ⭐Customer service for Monelli (E-commerce store) ⭐Customer service for The pet heaven (E-commerce store) ⭐Customer service for yourvintage love (E-commerce store) ⭐ Customer service for Vanesa Player ⭐ Customer service for Rapid Test Supplies ⭐ Customer service for FRATELLA OFFICAL UK ⭐ Customer service for SS worldwide shipping ⭐ Customer service for Vuzozy (E-commerce store) ⭐ Customer service for FERNNALY MODE ⭐ Customer service for Molly ⭐ Customer service for Mirella Mode ⭐ Customer service for Burtera ⭐ Customer service for OLIVIA TRENDS.COM ⭐ Customer service for MAJAA FASHION ⭐Customer service for Ventado store ⭐ Customer service for VALKOMMEN TILL CAMILAS MODE ⭐ Customer service for SUPER EMA DE ⭐ Customer service for VALKOMMEN TILL CAMILAS MODE ⭐ Customer service for ONZE FURBY ⭐ Customer service for FASHION HACKS ⭐ Customer service for JONG KLEDING KLEINE-PRIJZEN DE A PERFECT STAY (WEBSITE) ✔️ Bookings ✔️ Email Handling ✔️Arranging Rents I offer year-round customer service, available every day. Building strong, lasting relationships with clients is a priority for me, and I focus on long-term projects. I have a flexible schedule and can collaborate effectively with any freelancers you currently work with. I eagerly await your response. Bundles of thanks
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Data Entry
    Server
    Customer Service
    Order Fulfillment
    Customer Service Chatbot
    Customer Satisfaction
    Refund Processing
    Zendesk
    Online Chat Support
    Inbound Inquiry
    Order Tracking
    Email Support
  • $3 hourly
    Greetings, Thank you so much for checking out my profile! With over 5 years of experience as a customer support representative, I bring a robust background in providing detailed and accurate work. As a full-time freelancer, I excel in planning, prioritizing tasks, and staying calm under pressure. My commitment is to ensure client satisfaction, understanding their needs, and surpassing expectations by delivering work ahead of deadlines. I approach each task with a professional mindset, treating my clients' businesses with the care and dedication they deserve for mutual success. Check out some tools I've worked with: ✹ Live Chat Support ✹ Email Support ✹ Phone Support [✹ Zadarma ✹ New Voice Media ✹ Ring Central ✹ Google Voice ✹ (calling apps)] ✹ Airbnb, HomeAway ✹ Booking.com ✹ Phone.com ✹ Hospitable ✹ Vrbo ✹ Agoda ✹ Guesty ✹ Kross Booking ✹ New Book ✹ HomeAway ✹ Charge Automation And many more... I also have over 5 years of experience providing virtual assistance and client support services in multiple languages: Spanish ✹ German ✹ English (US & British) ✹ Norwegian ✹ Swedish ✹ Finnish ✹ Dutch ✹ Italian ✹ Danish ✹ Portuguese I've successfully completed various projects, including: ⭐ Customer support for Airbnb in Austria (Chat support) ⭐ Inbound and Outbound Calls "B2B" ⭐ Customer support for Shopify store (Worldwide drop shipping) ⭐ Customer service for Foodpanda ⭐ Live chat operator for Play Control ⭐ Customer service for Antonio and Co ⭐ Customer service for Christian Lawson ⭐ Customer service for Monelli (E-commerce store) ⭐ Customer service for The Pet Heaven, Yourvintage Love and Vanesa Player ⭐ Customer service for Rapid Test Supplies ⭐ Customer service for Vuzozy ⭐ Customer service for a lot of Shopify stores including: FRATELLA OFFICIAL UK • SS Worldwide Shipping • FERNNALY MODE • Molly • Mirella Mode • Burtera • OLIVIA • TRENDS.COM • MAJAA FASHION • Ventado store • VALKOMMEN TILL • CAMILAS MODE • SUPER EMA DE • VALKOMMEN TILL • CAMILAS MODE • ONZE FURBY • FASHION HACKS • JONG KLEDING • KLEINE-PRIJZEN DE A PERFECT STAY (WEBSITE) ✔️ Bookings ✔️ Email Handling ✔️ Arranging Rents I provide year-round customer service, available every day. Building strong, lasting relationships with clients is a priority for me, and I focus on long-term projects. I have a flexible schedule and can collaborate effectively with any freelancers you currently work with. Eagerly awaiting your response. Warm regards, Rabia
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Data Entry
    Order Fulfillment
    Customer Service Chatbot
    Customer Satisfaction
    Customer Care
    Refund Processing
    Customer Service
    Order Tracking
    Zendesk
    Inbound Inquiry
    Email Support
  • $10 hourly
    As an experienced Sales Account Manager with a proven track record in telemarketing and appointment setting, I bring a wealth of knowledge and expertise to every project I take on. With my extensive skills in inbound and outbound calls, phone support, customer service, emailing, and cold calling, I am confident in my ability to help you achieve your sales goals and grow your business. Here are some of the key skills I can offer: Inbound and outbound call expertise, including phone support and customer service Extensive experience in telemarketing and appointment setting Skilled in cold calling to generate new business leads Proven track record in achieving sales targets and exceeding goals Ability to build strong relationships with customers and clients Excellent communication and interpersonal skills to effectively convey your message With my attention to detail, strong work ethic, and commitment to delivering exceptional results, I am confident that I can help your business achieve its goals. Let's work together to take your sales to the next level!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Sales Strategy
    Business Development
    Call Scheduling
    Product Demonstration
    Appointment Setting
    Salesforce
    Sales Call
    Email Communication
    Lead Generation
    Telemarketing
    Customer Service
    Cold Calling
  • $35 hourly
    **I am pleased to extend a cheerful welcome to you on my profile** Hi! My name is Muhammad Ahmad. I'm a Professional Ethical Hacker, Account Recovery Expert and Social Media Specialist. You are at the right place if you have lost access to your personal or business social media account(s). Lost credentials or your account got hacked. Your account was disabled by a mistake. Money lost recovery, Ethical Hacking. You want to remove old accounts or remove your content from search engines or social media. ✔Phone Access ✔WhatsApp Access ✔Crypto Recovery Expert ✔Lost Data Recover expert ✔Crypto scam fund recovery ✔Vulnerability Assessment Expert ✔Ricoh 3501 Tech Support Expert ✔Firewall Expert ✔Web Application Security Expert ✔Information Security ✔Digital Forensics ✔Malware Removal ✔Incident Response Plan ✔Network Security I am dedicated to providing top-notch service and am always delighted to assist my clients. Should you require any assistance, please do not hesitate to reach out. If my services resonate with you, feel free to send me a message, and we can embark on our journey together. Best Regards
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Virtual Assistance
    LinkedIn
    Gmail
    Information Security
    Ethical Hacking
    Instagram
    Facebook Page
    Testing
    Test Results & Analysis
    Alpha Testing
    Software Testing
    Data Recovery
    Facebook
    Crypto Wallet
  • $6 hourly
    If you need someone who's expert on assisting virtually, with knowledge in customer service and with clients – then let's cut the chase and talk! As a rising freelancer, I aim to make things easier for you. Let me help you and your company grow with my skills and expertise. Here’s a checklist of reasons why you should have me on board: ✔️ Virtual Assistant ✔️ Customer/Chat Support ✔️ Social Media Content Moderator ✔️ Data Entry ✔️ Transcription ✔️ Basic Graphic Design using Canva ✔️ Detail-oriented, results-driven, dependable, and dedicated to quality work ✔️ Can communicate in English both verbally and in writing ✔️ Highly trainable and willing to learn new applications, if required ✔️ Can work from personal content up to your corporate needs I would love to work with you!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Support
    Shopify
    Walmart.com
    eBay
    Amazon FBA
    Amazon PPC
    Amazon Listing Optimization
    Product Listings
    Amazon Listing
    Online Chat Support
    Order Tracking
  • $3 hourly
    🌟 Welcome to Your Next Customer Service Representative! Hello! I'm delighted you're considering my profile. Here are a few words from satisfied clients: - 🌟 Yasir R.: "Working with Hamza was a pleasure. His communication skills are exceptional. I highly recommend his services to anyone looking for quality and reliability. Thanks again, champion!" - 🚀 Nasir H.: "As a business owner of multiple Shopify stores, reliable and competent support is key. Muhammad H. has been invaluable in email support and dispute resolution. His contribution is a cornerstone of our success." Why Choose Me?🎯 - 🗓Availability: I'm here for you 365 days a year, offering a 3-day FREE TRIAL to showcase my commitment without any commitment on your part. -💡Expertise: With 5 years of experience in customer service, I've mastered CRM tools (ZENDESK, FRESHDESK, REAMAZE, HELP-SCOUT, HELPWISE, ZOHO) and booking platforms (Airbnb, Hostway, Booking.com, VRBO). My experience extends to managing communications through Gmail and Webmail. -🤝Personalized Service: Let's discuss your needs over Zoom or Google Meet. I'm eager to understand your challenges and tailor my services to exceed your expectations. My Promise to You: 💖 -⚡Efficiency: I quickly identify and solve your issues, minimizing downtime and enhancing your operational efficiency. -📣Clarity: Expect nothing less than clear, concise communication. I ensure you're informed and comfortable throughout our collaboration. -❤️Commitment: Your satisfaction is my top priority. I listen, understand, and go the extra mile to meet your needs. -🏆Proven Success: My track record speaks for itself—consistent high customer satisfaction and a portfolio filled with success stories. A Few Success Stories 🌈: -🛠️Utilized RE-AMAZE to reduce response time by 50% for a tech startup, significantly improving customer satisfaction. -🏨Leveraged AIRBNB, VRBO, BOOKING.COM, HOST-AWAY, EXPEDIA for a hospitality client to streamline guest inquiries and booking management, enhancing guest experience and operational efficiency. Let's Make a Difference Together🚀: Don't settle for less when it comes to customer service. Contact me today for a service that not only meets but exceeds your expectations. Together, we'll turn challenges into triumphs. Kind Regards, Muhammad Hamza.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Communication Etiquette
    Order Fulfillment
    Gorgias
    Administrative Support
    Shopify
    Customer Support
    Customer Service
    Online Chat Support
    Freshdesk
    Order Tracking
    Data Entry
    Zendesk
    Email Support
  • $3 hourly
    Thank you so much for visiting my profile. Do you need expert assistance in customer service or managing chargebacks and disputes? Whether it's providing an extra hand as an admin or virtual assistant, I'm here to help. Send me an invite and let's get started. My objective is to offer your business exceptional service marked by positivity, quality, reliability, honesty, and professionalism. While I love long-term projects, I'm also open to short-term engagements. Exploring new industries excites me as it broadens my knowledge and hones my skills. Work Experience: Addressing customer inquiries and issues regarding their orders through email and live chat with patience and friendliness. Responding to social media comments and messages. Tracking customer orders and following up with emails. Streamlining customer service processes. Managing order placements, coordinating with suppliers, handling subscriptions, issuing refunds, and arranging re-orders. Dispute Claim Resolution on Stripe, PayPal, Klarna, and Shopify: I am well-versed in resolving disputes on various payment platforms. My expertise includes: Evidence gathering. Drafting arguments. Familiarity with PayPal and Stripe terms and conditions. Case appeals. Enhancing business terms and conditions to improve dispute-winning rates. Industries I Have Experience In: E-Commerce Travel & Hospitality Rental Property Management Fashion And Beauty Legal Tools and Platforms I'm Proficient With: Zoho Shopify Gmail IONOS Help Scout Gorgias Airbnb Outlook Guesty Booking.com Phone.com Google Voice Gsuite Dropbox Excel Zendesk Trello Signal Reamaze Leverage Freshdesk JVZOO HomeAway PowerPoint Canva Google Docs Zen Planner Google Calendar Facebook Manychat Instagram Teledrip Helpwise If you're seeking a dedicated professional to support your business, let's connect! I'm available for interviews to discuss your specific needs and how I can contribute to your success. 😊
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Service
    Server
    Shopify
    Customer Satisfaction
    Gorgias
    BPO Call Center
    Online Chat Support
    Email Support
    Zendesk
    Zoho CRM
  • $3 hourly
    A customer service representative (CSR) is responsible for interacting with customers to address their concerns, answer their questions, and assist them with their needs. CSRs typically work in a call center or customer service department, and they may handle customer inquiries via phone, email, or live chat. The specific duties of a CSR can vary depending on the industry and the company, but some common responsibilities include: Answering customer questions about products or services Troubleshooting customer problems Processing orders and returns Handling customer complaints Providing customer support Maintaining customer records Tracking customer satisfaction In addition to these specific duties, CSRs are also expected to have strong communication and interpersonal skills. They must be able to listen effectively, communicate clearly, and resolve customer issues in a timely and efficient manner. CSRs should also be able to work under pressure and handle difficult customers with patience and tact. Here are some of the skills and qualifications that are typically required for a customer service representative job: High school diploma or equivalent 1-3 years of customer service experience Strong communication and interpersonal skills Ability to work independently and as part of a team Ability to handle difficult customers with patience and tact Proficient in Microsoft Office Suite Ability to work under pressure and meet deadlines If you are interested in a career in customer service, there are a few things you can do to improve your chances of getting hired. First, make sure you have the necessary skills and qualifications. You can do this by taking customer service courses, volunteering at a call center, or getting a part-time job in customer service. Second, practice your communication and interpersonal skills. This can be done by taking public speaking classes, joining a debate team, or simply talking to people more often. Finally, network with people in the customer service industry. This can be done by attending industry events, joining professional associations, or simply reaching out to people on LinkedIn. With hard work and dedication, you can have a successful career in customer service. CSRs play an important role in helping businesses succeed, and they are in high demand. If you are a people-person who enjoys helping others, then a career in customer service may be the perfect fit for you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Cold Calling
    Customer Satisfaction
    Refund Processing
    Shopify
    Customer Support
    Server
    Customer Service
    Zendesk
    Order Tracking
    Online Chat Support
    Email Support
  • $3 hourly
    Hi, thanks for visiting my profile. I am a highly motivated and experienced customer support representative with a passion for helping people. I have a proven track record of providing excellent customer service, resolving issues quickly and efficiently, and building positive relationships with customers. I am also proficient in using a variety of customer support tools and technologies. Skills: Excellent communication skills, both written and verbal Strong problem-solving skills Ability to work independently and as part of a team Proficient in using customer support tools and technologies Excellent customer service skills Ability to stay calm under pressure Ability to work in a fast-paced environment Experience: Customer Support Representative Provided customer support for a variety of products and services Resolved customer issues quickly and efficiently Built positive relationships with customers Used a variety of customer support tools and technologies I am confident that I have the skills and experience to be a valuable asset to your team. I am eager to learn more about your company and the customer support position. I am available for an interview at your earliest convenience. Thank you for your time and consideration. Sincerely, Waqas
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Order Fulfillment
    Customer Satisfaction
    Shopify
    Customer Service
    Customer Support
    Order Processing
    Order Tracking
    Online Chat Support
    Email Support
  • $4 hourly
    Greetings, Thank you so much for having a look at my profile. Well, I have more than 3 years of experience in Customer service & Amazon drop shipping. My experience aligns well as I have already managed various international projects with satisfied clients. My versatile skill set covers: Ensuring swift and effective issue resolution Expertise in managing email support, delivering clear and informative responses Extensive experience in Amazon, ebay and Shopify customer service Familiarity with zendesk,helpscout and webMail etc. As a problem-solving enthusiast,I take pride in quickly addressing customer concerns and maintaining an empathetic approach throughout interactions .My multitasking abilities allow me to handle divers inquiries simultaneously without compromising the quality of service. I also have experience in: ♦️Airbnb ♦️Live Chat Support. ♦️Email Support ♦️Guesty ♦️Booking.com ♦️Phone.com ♦️Google Voice ♦️Gmail ♦️Vrbo ♦️Hospitable ♦️Shopify ♦️Zendesk ♦️Trello ♦️Signal ♦️Reamaze ♦️Leverage ♦️Freshdesk ♦️JVZOO ♦️HomeAway ♦️Gorgias ♦️New book ♦️Tawk.to ♦️Sorting Files in Microsoft Excel ♦️Google sheet I am available 365 days of the year even on holidays. Please don't hesitate to contact me in case of any question. I will be happy to assist you. Thank you :) Irfan Ali
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Facebook Marketplace
    Facebook Messenger
    Facebook Post
    Amazon Dropshipping
    Amazon
    Customer Satisfaction
    Refund Processing
    Order Fulfillment
    Customer Service
    Inbound Inquiry
    Zendesk
    Order Tracking
    Online Chat Support
    Email Support
  • $3 hourly
    Hey there! 👋 I'm Shahbaz Ahmad, a dedicated customer service specialist with a passion for delivering exceptional support. With 3+ years of experience in the industry, I excel at resolving customer issues, providing product knowledge, and ensuring customer satisfaction. I have a friendly and empathetic approach, always striving to go above and beyond to exceed customer expectations. Whether it's via phone, email, or fan chat, I'm here to provide top-notch service and help build positive customer relationships. Let's work together to create outstanding experiences for your customers! Email Support: Navigating through a myriad of emails can be overwhelming, but with my expertise, your email support is in good hands. I prioritize prompt responses and personalized solutions, ensuring that your clients feel heard and valued. From handling inquiries to troubleshooting issues, count on me to foster positive customer experiences through efficient email support. Chat Support: Instant communication is key, and my proficiency in chat support is designed to keep you connected with your audience. Whether it's resolving customer queries in real-time or assisting with technical issues, I prioritize responsiveness and clarity. Let's enhance user satisfaction and build lasting relationships through effective and engaging chat support. Data Entry: Accurate and organized data is the backbone of your business. Trust me to handle data entry tasks with precision, freeing up your time for strategic endeavors. From updating databases to inputting crucial details, my meticulous approach ensures that your information is in good hands. Typing Services: In a world where every keystroke matters, my typing services deliver speed and accuracy. Whether you need documents transcribed, reports typed, or any other typing-related tasks, I'm proficient and detail-oriented. Count on me to ensure your written content is polished and error-free. Fan Chat Moderation: Building a community around your brand is essential, and my fan chat moderation service ensures a positive and engaging environment for your audience. I facilitate meaningful interactions, manage discussions, and enforce community guidelines. By fostering a supportive and vibrant fan chat, we contribute to the creation of a loyal and enthusiastic customer base. Key Benefits of Our Services: Efficiency: With my dedication to delivering efficient and timely support, your customers receive quick responses and solutions. Accuracy: Whether it's data entry or typing services, I prioritize accuracy to maintain the integrity of your information and content. 24/7 Availability: The digital world never sleeps, and my support services are available around the clock to cater to your global audience. Customized Solutions: I tailor my services to meet the unique needs of your business. From specific email response protocols to fan chat moderation guidelines, my approach is flexible and adaptable. Cost-Effective: Outsourcing these tasks to me, a specialized professional, can be a cost-effective solution, allowing you to allocate resources more efficiently within your organization. In conclusion, by leveraging my skills in email support, chat support, data entry, typing services, and fan chat moderation, you enhance the overall efficiency of your operations. Focus on your core competencies, and let me handle the intricacies of online communication and data management to create outstanding experiences for your customers! Contact me for more details.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Email Communication
    Customer Satisfaction Research
    Zendesk
    Product Knowledge
    Online Chat Support
    Email Support
    Data Entry
    Customer Service
  • $4 hourly
    Nice to meet you Thanks for visiting my profile. I am a dedicated and seasoned customer support professional with 3 years of experience in delivering top-notch service to clients worldwide. With a proven track record of resolving customer inquiries promptly and efficiently, I specialize in providing exceptional support across various communication channels, including email, live chat, and phone. Here's what I bring to the table: ✅ Proficiency in Multichannel Support: I excel in handling customer inquiries through email, live chat, and phone support platforms, ensuring a seamless and personalized experience for every interaction. ✅ Effective Problem-Solving Skills: My keen attention to detail and analytical mindset enable me to identify and address customer issues swiftly, resulting in high satisfaction rates and positive feedback. ✅ Excellent Communication Abilities: Whether it's assisting customers with product inquiries, troubleshooting technical issues, or resolving billing concerns, I communicate clearly and empathetically to ensure a smooth resolution process. ✅ Adaptability and Flexibility: I thrive in fast-paced environments and am adept at multitasking to manage high call volumes and support tickets effectively, all while maintaining a friendly and professional demeanor. ✅ Commitment to Continuous Improvement: I am passionate about delivering exceptional customer experiences and continuously seek opportunities to refine my skills and stay updated on industry best practices. If you're seeking a reliable and proactive customer support partner to elevate your brand's reputation and foster customer loyalty, look no further! Let's collaborate to exceed your customers' expectations and drive satisfaction to new heights. Feel free to reach out to discuss how I can contribute to your team's success. I'm excited to embark on this journey together! Best regards, Rasheed
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Order Fulfillment
    Email Communication
    Shopify
    Customer Service
    Customer Support
    Order Tracking
    Help Scout
    Zendesk
    Online Chat Support
    Email Support
  • $3 hourly
    Hello, Thanks for visiting my profile. I have been working as customer service representative for more than 3 years. I am a full-time freelancer with the objective to satisfy my clients by providing them detail- oriented, organized accurate work. Able to strategize and prioritize effectively as accomplish multiple task and stay calm under pressure. I will definitely provide the best service to my clients by making sure. I know what they want and how to do it exceed their expectations by completing the assigned task before the deadline and by always dealing with them professionally. I take care of the client's business as I would handle my own for their success is my own success as well. I am experienced in; Live chat Support Email Support Shopify Zendesk Sorting files in Microsoft excel Data entry SEO Thank you. Looking forward your kind response. Kind regard, Sania
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Communication Skills
    Order Fulfillment
    Phone Communication
    Time Management
    Live Chat Software
    Data Entry
    Customer Service
    Order Processing
    Zendesk
    Order Tracking
    Email Support
    Freshdesk
    Online Chat Support
  • $3 hourly
    Greetings, Thank you so much for having a look at my profile. I have over 3 years of experience working as a customer support representative. My goal as a full-time freelancer is to ensure client satisfaction by delivering detailed, well-organized, and accurate work. I excel at strategizing and prioritizing tasks, which enables me to handle multiple responsibilities effectively and remain composed in high-pressure situations. I strive to understand my clients' needs and execute tasks accordingly, aiming to provide the best service possible. I prioritize surpassing their expectations by completing assigned work ahead of deadlines while maintaining a consistently professional approach in all interactions. I treat my clients' businesses with the same care and dedication as my own, recognizing that their success directly contributes to mine. Please review some of the tools where I have honed my skills.  Gmail  Zendesk  Shopify  Live Chat Support  Email Support  Zoho  Freshdesk  Reamaze  Help scout  Slack  Kross booking  Airbnb  HomeAway  Booking.com  Guesty  Trello  Signal  Hospitable  Vrbo  CRM  Tawk.to  JVZOO  Google Sheet  Microsoft Office  Data Entry Additionally, I possess over five years of expertise delivering virtual assistance and client support services across various languages.  German  Arabic  English  Swedish  Dutch  Danish  Italian  Spanish I am also highly proficient and skilled in providing exceptional customer support specifically tailored for Airbnb & Booking.com users and their needs. I provide continuous customer service throughout the year, ensuring availability every day. Establishing robust and enduring relationships with clients is a key focus for me, with an emphasis on engaging in long-term projects. I maintain a flexible schedule and am adept at collaborating seamlessly with any freelancers you may already be engaged with. I look forward to your reply with enthusiasm. Many thanks, Danish
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Gmail
    Gorgias
    Shopify
    Order Fulfillment
    Customer Satisfaction
    Customer Service
    Refund Processing
    Customer Service Chatbot
    Help Scout
    Order Tracking
    Inbound Inquiry
    Email Support
    Online Chat Support
    Zendesk
  • $3 hourly
    Greetings, Thanks for visiting my profile. Please note that I have been working as a customer service representative for more than 3 years. I am a full-time customer service agent with the objective to satisfy my clients by providing them detail- oriented, organized and accurate work. I am specialzed in providing top-tier support and ensuring seamless customer interactions across various channels. I am also expert in resolving disputes and chargebacks for Paypal and Klarna. My versatile skill set covers: Proficient handling of call support, ensuring swift and effective issue resolution Expertise in managing email support, delivering clear and informative responses Extensive experience in Amazon, ebay and Shopify customer service Familiarity with zendesk,helpscout and webMail etc. As a problem-solving enthusiast,I take pride in quickly addressing customer concerns and maintaining an empathetic approach throughout interactions .My multitasking abilities allow me to handle divers inquiries simultaneously without compromising the quality of service. When you collaborate with me, you gain a partner committed to elevating your brand's customer experience. I thrive on contributing to customer satisfaction, retention and loyality. Let's work together to provide exceptional support that reflects positively on your business. Please have a look at some tools I have worked on: ▪️Email Support ▪️Live Chat Support ▪️ReAmaze ▪️Shopify Customer Support ▪️Tickets Solving ▪️Order Handling ▪️Airbnb Customer Support ▪️Phone Support ▪️Booking.com ▪️kross ▪️Freshdesk ▪️Helpscout ▪️JVZOO ▪️Zendesk ▪️17 track ▪️Telemarketing ▪️BPO Call Center ▪️Social Customer Service ▪️Order Fulfillment ▪️Order Tracking ▪️CRM ▪️ Manager disputes ▪️ Communication with supplier ▪️ Change product colour ▪️tawk.to I have worked in many different languages ( German, Dutch, Finnish, Swedish, Australian, Italian, French, Greek etc) by using Google translate and deeply translator. I am available 365 days of the year even on holidays. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term and short term projects. Let's work together to elevate your customer service experience and build lasting relationship with your clients. Reach out to me to discuss how I can contribute to your success. Look forward to hearing from you soon. Kind Regards, Shahzad Babar
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Zoho Desk
    Shopify
    Order Fulfillment
    Social Customer Service
    BPO Call Center
    Telemarketing
    Customer Service
    Zendesk
    Freshdesk
    Help Scout
    Order Tracking
    Online Chat Support
    Email Support
  • $3 hourly
    Experienced in providing customer support via email and chat channels, as well as proficient in data entry tasks. Skilled at managing various tasks concurrently with attention to detail and accuracy. Efficiently resolves issues and ensures customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Telephone
    Email Communication
    Smartphone
    Customer Support Plugin
    Email
    Data Entry
    Email Support
    Customer Support
  • $3 hourly
    Hey there! I'm Fazeel, a passionate and committed email and customer service specialist with a broad range of talents and expertise. I have developed my skills in email support and chat support services over the course of my two years in the industry. I take pride in providing top-notch work and going above and above for clients. My mission is to offer great services that assist people and organisations in achieving their goals. I have worked more than 5+ international projects with satisfied clients. I am available 365 days of the year even on holidays. Please let me know how can I healp you. ➡️ Shopify Customer Support ➡️Live Chat Support. ➡️ Email Support ➡️ Tickets Solving ⏩ Orders Handling ⏩ Social Networking Support ⏩Providing Solutions to Customer's Queries, informing about their orders ⏩ Live Chat Support (Zendesk, Tawk.to, Freshdesk, Manychat) 🔘 Email Support 🔘 Outlook 🔘 Newbook 🔘 CRM ♦ New voice media (calling app) ♦ Ring central (calling app) ♦ Zadarma (calling app) ♦ Hurrier ✳️ Road Runner ✳️ Freshdesk ✳️ Helpscout ✳️ Zoho CRM 🌟 JVZOO 🌟 HomeAway 🌟 Smoobo 🌟 GoDaddy 🎫 Hostinger 🎫 Trengo 🎫 Zendesk 🎫 Helpscout ➡️ Reamaze ➡️The command in Data Entry ➡️ 17 track
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Satisfaction
    Gorgias
    Server
    BPO Call Center
    Shopify
    Customer Service
    Zendesk
    Online Chat Support
    Email Support
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