Hire the best Phone Support Agents in Romania

Check out Phone Support Agents in Romania with the skills you need for your next job.
  • $7 hourly
    I am a native Romanian speaker. Consider myself a great team worker. Great with meeting the deadlines. Ability to work under pressure. Have been participating in a transcribe project. Can help you out with anytihng related to transcribe or proofreading. English to Romanian. Ukrainian to Romanian.
    Featured Skill Phone Support
    Customer Support
    Business Report
    Editing & Proofreading
    Translation
    Microsoft Excel
    Word Processing
    Microsoft Word
  • $12 hourly
    Fluent in both Hungarian and Romanian, with my background in the textile industry, I bring unique skills as a Virtual Assistant. In my previous jobs, I acquired flexibility and developed the ability to handle unexpected situations. I am a detail-oriented individual who follows instructions carefully. I learn quickly and ask questions when needed. Since launching my career on Upwork (Elance) in 2014, I've gained valuable experience in various areas. These include: - Data entry - Customer service - Virtual Assistant - Annotation - Tagging – Categorization I also know of: - E-commerce data entry - Fashion product description - Document conversion (PDF to Word/Excel) - Basic knowledge of Photoshop - Canva - Shopify, WordPress - Microsoft Word, Excel - Google Docs, Spreadsheet, Dropbox - Slack and Zoom I actively seek opportunities that allow me to use the knowledge and skills I have gained over the years with the goal of providing exceptional value and satisfaction to my clients. Trust me to efficiently and effectively handle your tasks as a self-driven professional.
    Featured Skill Phone Support
    Fashion & Beauty
    General Office Skills
    WooCommerce
    CMS Product Upload
    ChatGPT
    Google Docs
    Data Entry
    Microsoft Office
    Fashion & Apparel
    Customer Support
    Customer Service
    Email Support
    Romanian
    Hungarian
  • $10 hourly
    I am passionate about customer service, excellent at building rapport and trust, showing empathy and resilience, and can approach a problem with logical thinking. My goal is to offer a wonderful experience for each of my clients. Shopify WooCommerce Helpship Slack Google Docs Google Sheets PUBLISHED TRANSLATOR with over 5 years of experience, native Romanian Bachelor of Arts in English and Romanian Language/Literature Certified Translator by the Ministry of Justice, Romania Published translator of classic literature books for children for Nicol Cart Publishing House, Romania: - ''Alice's Adventures in Wonderland'' by Lewis Carroll - ''Alice Through the Looking Glass'' by Lewis Carroll - ''The Wonderful Wizard of Oz'' by L. Frank Baum. Areas of expertise: literature, social media, tourism, e-commerce
    Featured Skill Phone Support
    Gorgias
    Zendesk
    WooCommerce
    Google Sheets
    Google Docs
    Slack
    Ecommerce
    Shopify
    Customer Support
    Localization
    Transcreation
    Translation
    Proofreading
  • $32 hourly
    Throughout my career, I have worked with several international companies and successfully recruited for various sectors like IT, Engineering, Architecture and Design, Construction Management, Environmental Services, Banking, Energy and Telecom. My current CV highlights my expertise that extends to managing the end-to-end recruitment process, from sourcing candidates through platforms like LinkedIn Recruiter, Indeed or Xing, conducting interviews and making offers, to developing job descriptions and posting to conducting interviews and onboarding candidates. I have a strong understanding of how to use LinkedIn Recruiter, employ boolean search techniques, and adapt to new job boards or applicant tracking systems. I excel in optimizing recruitment tools and driving Employer Brand and Talent Attraction initiatives. If you need further information or clarification, please don't hesitate to reach out. Looking forward to meeting you!
    Featured Skill Phone Support
    Translation
    Brand Marketing
    Brand Identity
    Employer-Sponsored Visa
    Resume Design
    CV/Resume Translation
    Resume Writing
    Applicant Tracking Systems
    Candidate Interview Consulting
    Resume Screening
    Candidate Sourcing
    Candidate Management
    Candidate Interviewing
    Candidate Evaluation
  • $40 hourly
    Welcome to my UpWork profile! Are you looking for a professional who can elevate your customer care experience and provide flawless translations between English and Romanian? You’re in the right place! I am a dedicated customer care specialist and an experienced translator with a deep understanding of both the English and Romanian languages. Being a native Romanian, I offer more than just language skills – I provide cultural insight, authenticity, and a natural flow in every translation project, ensuring your message is perfectly conveyed to your target audience. Why choose to work with me? • Native Romanian Proficiency: I bring an authentic voice to your projects, ensuring clear and engaging communication that resonates with Romanian speakers. • High-Quality Translations: My translations are accurate, culturally relevant, and tailored to your specific needs, whether for business, technical, or creative purposes. • Customer Care Expertise: I have extensive experience in customer service, understanding how to handle client needs with empathy, patience, and professionalism. • Reliability and Timeliness: I am committed to meeting deadlines without compromising on quality. You can count on me for punctual and dependable deliveries. • Attention to Detail: I take pride in my meticulous approach, ensuring every aspect of your project is handled with care and precision. By collaborating with me, you’re choosing a professional who is passionate about delivering exceptional results and enhancing your business communications. Let’s discuss how I can help you achieve your goals! Feel free to reach out – I look forward to working together!
    Featured Skill Phone Support
    General Transcription
    Customer Support
    Adobe Photoshop
    Romanian to English Translation
    Customer Service
    Order Tracking
    English to Romanian Translation
    Sales
    Online Chat Support
    Cold Calling
    Marketing Strategy
    Email Communication
  • $15 hourly
    Dear Future Partner, My name is Ágota, and I am eager to collaborate with you. Allow me to share a bit about myself: I began my career at the age of 19 in a call center, initially as an agent and later advancing to the role of team leader in back-office and customer care operations. Following this experience, I assumed the position of managing a local branch of a telesales company for four years, serving as a pseudo-general manager. In this capacity, I oversaw critical tasks including recruitment, training, and project management. I've been working as a freelancer for multiple companies over the past three years. I assist my partners with tasks such as handling emails, managing phone calls, performing customer service activities, creating Facebook lead campaigns, managing Facebook groups and campaigns, as well as daily assistance with writing newsletters and handling logistics related to orders! Feel free to contact me :)
    Featured Skill Phone Support
    Hungarian
    Translation
    Online Chat Support
    Ecommerce Support
    English to Hungarian Translation
    Facebook Page
    Instagram
    Email Support
    Data Management
    Facebook Messenger
    Project Management
    Administrative Support
  • $10 hourly
    With over two years of customer support experience and one year as a Romanian-to-English transcriber, I specialize in providing accurate and efficient service across various platforms. Proficient in tools like Zendesk, Discord, and live chat systems, I handle inquiries, troubleshoot issues, and deliver tailored solutions with professionalism and empathy. As a transcriber, I ensure over 90% accuracy, adhering to formatting and time-stamping requirements. Fluent in English and Romanian, I excel at clear communication, adaptability, and meeting tight deadlines. Whether assisting customers or delivering precise transcripts, I’m committed to quality and client satisfaction. Let’s collaborate to achieve outstanding results! - Customer Service - Technical Support - Email Support ( FRONT, Gmail, and Outlook) - Chat Support ( Zendesk, Manychat and Help Scout) - Managing Social Media Messages (Facebook, Instagram and other platforms)
    Featured Skill Phone Support
    Leadership Skills
    Citrix
    Microsoft Excel
    Interpersonal Skills
    Computer Skills
    Organizational Behavior
    Time Management
    Marketing
    Communications
    Analytics
    Office 365
    Discord
    Active Listening
    CRM Software
    Customer Service
    Problem Solving
    Management Skills
    Team Management
    Email Support
    Zendesk
  • $30 hourly
    Hi, I am a Writer, Translator, and Youth Counselor specializing in Social Psychology and Pedagogy. Since I started, 15 years ago, I had the opportunity to work in different countries in multinational environments, having multiple projects abroad. Two of my main values are Contribution and Collaboration, and I intend to add these to my work on the highest positive note.
    Featured Skill Phone Support
    Voice-Over Recording
    English to Romanian Translation
    US English Dialect
    Spanish to English Translation
    Voice Acting
    Customer Service
    Translation
    Romanian to English Translation
    Content Editing
    Proofreading
    English Tutoring
    Writing
    Ghostwriting
    Content Writing
  • $100 hourly
    Professional Profile I am a responsible, organized, and communicative person with experience managing multiple tasks and time. I am looking for a remote job with a flexible schedule where I can contribute my English communication and organizational skills. Relevant Experience * Managing schedules and appointments for family and other activities * Daily communication in English * Good skills in PC usage and internet navigation
    Featured Skill Phone Support
    Text Formatting
    Fashion Design
    fastText
    Microsoft Component Object Model
    Digital Printing
    Manage Amazon Site
    Immigration
    Tax Law
    Tax Theory
    Immigration Document Translation
    Legal
  • $10 hourly
    I have worked in several jobs where the main task was to facilitate the communication between two people who spoke different languages. I am Spanish native speaker and I have an excellent command of the following languages: French, Italian, Romanian and English. I am a professional translator with five years experience, who can deliver the work in the shortest time possible.
    Featured Skill Phone Support
    Online Writing
    Event Planning
    General Office Skills
    Microsoft Outlook
    English
    Content Writing
    Microsoft Word
    Microsoft Excel
    Microsoft PowerPoint
  • $30 hourly
    With an experience of over 11 years in Customer Services, serving both Global and Romanian customers. For 3 years I worked as a customer service agent on several projects: billing department on AOL; technical assistance on Romtelecom; sales department on Sprint. I was trained in an international Call Centre called Computer Generated Solutions and during my activity I was occasionally a top performer and because of that I provided also support for my colleagues to help them meet their targets. The current job for the last 6 years is as a 2nd level tech support and support engineer for IMC, an e-learning platform, doing troubleshooting and debugging, patch planning and delivery, maintenance and support for customers. For more than 1 year I have worked in Carpathian Commercial Bank of Romania. Here I worked as a banking consultant and acted also as a junior product manager, creating and setting up an internet banking project. Here I created several procedures, product files, technical wireframes for both the internet platform and mobile app, helped creating and improving the presentation site, and went into several User Acceptance Tests. In my free time I coordinate the Erasmus Student Network Sibiu section and volunteer at various social organizations, both on local and national level.
    Featured Skill Phone Support
    Wireframing
    Email Communication
    Customer Support
    Project Management Professional
    Product Knowledge
    Customer Service
    Technical Writing
    User Acceptance Testing
    Administrative Support
    Product Management
    German
    Romanian
    Technical Support
    English
  • $15 hourly
    Spanish and Bulgarian native lenguages. Good Romanian (live in Romania from 2013) , catalan (live and study in Barcelona 10 years) and good english. Responsabile quick learner. Customer support for marketplace, translate experience. Reply to the e-mails sent from customers or dropshippers all over the word. Acquaint products, e-mail handling process, aware of product and customers issue, have the ability to gather proof, describe accurately. Deal issue smartly, correctly, flexibly, dependently which can meet customers' satisfaction.
    Featured Skill Phone Support
    Communication Etiquette
    Catalan
    Product Knowledge
    SAP
    Answered Ticket
    Customer Service
    Customer Support Plugin
    Translation
    Romanian
    Spanish
    Email Support
    Bulgarian
    Online Chat Support
    Zendesk
  • $10 hourly
    Running a business is tough, there’s always too much to do and insufficient time. That’s where I come in. I’m here to handle the tasks that slow you down so you can focus on growing your business. Whether you need daily administrative help, data organization, or friendly customer service, I ensure that everything runs seamlessly. What I bring to the table: -Accurate Data Entry & Management – Fast, error-free, and well-organized. -Efficient Administrative Support – Email management, scheduling, and file organization. -Reliable Customer Service – Friendly and professional communication with your clients. -Research & Data Processing – Providing insights and structured information. -Task & Project Coordination – Keeping your workflow smooth and on track. I understand how important it is to have trustworthy and detail-oriented support, and I treat every task with the care and attention it deserves. My goal is to help you stay organized, save time, and reduce stress. Let’s connect and discuss how I can support your success.
    Featured Skill Phone Support
    Resolves Conflict
    Multitasking
    Email Management
    Meeting Scheduling
    Interpersonal Skills
    Time Management
    Problem Solving
    Calendar Management
    Google Workspace
    Administrative Support
    Virtual Assistance
    Customer Service
    Data Entry
    Microsoft Office
  • $10 hourly
    I am a seller. I have experience in managing client portfolios, maintaining client relationships and finding the best solutions for clients. I am organized, open to learning new things and proactive.
    Featured Skill Phone Support
    Customer Experience
    Customer Service
    Email Support
    Email Communication
    Customer Support
    Office 365
    Microsoft Outlook
    Relationship Management
    Sales
  • $15 hourly
    I am a hospitality professional with 10+ years of experience in guest service and operations in luxury hotels that were based in Middle East and Europe. I have the experience in pre-opening 5-star hotels and had the pleasure to manage multiple Front of House departments (guest service areas), including Guest Relations, Concierge, Valet, Business Center and Front Desk. Currently, I am a full time free lancer, focusing to provide my services in hospitality and customer services to continue my passion on ensuring guests and customer satisfaction.
    Featured Skill Phone Support
    Order Tracking
    Customer Satisfaction
    Customer Support
    Product Knowledge
    Email Support
    Hospital Services
    Management Skills
    Leadership Skills
    Training Session
    Training Plan
    Administrate
    Customer Service
  • $8 hourly
    Sunt un specialist în relații cu clienții, cu experiență în call center și suport tehnic. Am gestionat apeluri inbound și outbound, am oferit suport tehnic și am utilizat diverse sisteme CRM (Oracle Call Center, CRM). Am experiență în gestionarea documentelor, asistență administrativă și suport pentru afaceri. Am lucrat ca recepționer, asistent manager și asistent medical , ceea ce m-a ajutat să dezvolt abilități excelente de organizare și multitasking. ✔️ Gestionarea apelurilor și mesajelor (email, chat, telefon) ✔️ Suport clienți în limba română și engleză ✔️ Rezolvarea reclamațiilor și creșterea satisfacției clienților ✔️ Operare CRM și CMS, baze de date și managementul comenzilor Dacă ai nevoie de un specialist atent la detalii, empatic și eficient, hai să discutăm!
    Featured Skill Phone Support
    Call Center Software
    Call Center Management
    Communications
    Customer Satisfaction
    Customer Support
    Communication Skills
    Resolves Conflict
    Oracle
    Remote Connection Support
    Phone Communication
    Customer Service
  • $10 hourly
    Currently learning SAP SuccessFactors. Expert in Invoicing & Freight Audit. Process mapping and project implementation. Experienced in global documentation for customs, shipping lines and Procurement tender. SAP/ERP proficient. Languages: Romanian (native), English (advanced), Spanish (advanced).
    Featured Skill Phone Support
    Email Communication
    Payroll Accounting
    SAP
    Hardware Troubleshooting
    Customer Service
    Microsoft Office
    Social Media Management
    Technical Support
    Email Support
  • $20 hourly
    Brilliant customer care and admin skills, able to work under pressure and multitask. 15 years as an E commerce store manager and customer care manager, plus extensive experience in recruiting, training and sales (15 years+). Always ready for a new challenge!
    Featured Skill Phone Support
    Microsoft Office
    Time Management
    Customer Service
    Email Communication
    Customer Support
    Administrative Support
    Computer Skills
    General Office Skills
    Communication Etiquette
    Data Entry
    Customer Satisfaction
    Consumer Goods
    Email Support
  • $25 hourly
    I have 5 years of experience in the 3D world. From modeling, to texturing, lighting and rendering. Always eager to learn new things and get more experience as this ever growing domain keeps coming with new technologies!
    Featured Skill Phone Support
    Email Support
    Desktop Support
    Computer Hardware Installation
    Problem Solving
    AI Image Generation
    AI-Generated Art
    3D Product Animation
    3D Modeling
    3D Architectural Visualization
    3D Product Rendering
    3D Animation
    Adobe Photoshop
    3D Rendering
    3D Design
    3D Image
    3D Art
    2D Design
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