Hire the best Phone Support Agents in Sibiu, RO

Check out Phone Support Agents in Sibiu, RO with the skills you need for your next job.
  • $30 hourly
    With an experience of over 11 years in Customer Services, serving both Global and Romanian customers. For 3 years I worked as a customer service agent on several projects: billing department on AOL; technical assistance on Romtelecom; sales department on Sprint. I was trained in an international Call Centre called Computer Generated Solutions and during my activity I was occasionally a top performer and because of that I provided also support for my colleagues to help them meet their targets. The current job for the last 6 years is as a 2nd level tech support and support engineer for IMC, an e-learning platform, doing troubleshooting and debugging, patch planning and delivery, maintenance and support for customers. For more than 1 year I have worked in Carpathian Commercial Bank of Romania. Here I worked as a banking consultant and acted also as a junior product manager, creating and setting up an internet banking project. Here I created several procedures, product files, technical wireframes for both the internet platform and mobile app, helped creating and improving the presentation site, and went into several User Acceptance Tests. In my free time I coordinate the Erasmus Student Network Sibiu section and volunteer at various social organizations, both on local and national level.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Wireframing
    Email Communication
    Customer Support
    Project Management Professional
    Product Knowledge
    Customer Service
    Technical Writing
    User Acceptance Testing
    Administrative Support
    Product Management
    German
    Romanian
    Technical Support
    English
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