Hire the best Phone Support Agents in Texas

Name: Phone Support Agents
Brand: Upwork
Rating: 4.7 (269 reviews)

Check out Phone Support Agents in Texas with the skills you need for your next job.

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Clients rate Phone Support Agents

4.7/5

based on 269 client reviews

$30 hourly
Leila A.
- 3.3/5
- (16 jobs)
An Executive Assistant should have many hats. About Me: 6 years of working as a Virtual Executive Assistant Willing to sign an NDA and under go a background check if needed Availability: Part-time or Full-time Key Skills & Expertise: Administrative Support: - Inbox Clean Up! (Have cleaned up over 100,000+ emails) - Data Entry - Email Communication & Client Follow-ups - Scheduling & Calendar Management - Client Relations - Project Management - Budget Management Finance & Accounting: - Invoicing & Billing - Bookkeeping - Accounting Support - Tax Preparation Creative & Design: - Copywriting - Graphic Design - Photography & Video Projects - Houston Photographer for Oil & Field - Photo & Video Editing (Adobe, Canva) - Frame.io - Lightroom Industry-Specific Expertise: - Real Estate - Housing Repairs & Construction - Event Planning - Director’s & Producer’s Assistant Tech & Tools: - QuickBooks, HubSpot, ClickUp, ERPs, Bill.com, Monday.com, Airtable, Asana Excel, Microsoft Office Suite, Google Apps, Canva, Adobe Suite (for video and photo editing)

Phone Support
Canva
Communications
Phone Communication
Organizer
Virtual Assistance
Typing
Sales
Multitasking
Twitch
Computer Skills
$30 hourly
Myria H.
- 4.7/5
- (42 jobs)
I have 20+ years experience in Customer Service,Call Center, Support and Sales. I became #1 in my district for my sales expertise. I adapt very easily to change and new tasks. I am a very hard worker and believe in a job well done. Whatever i do i always give 110%.

Phone Support
Cold Calling
Customer Support
Customer Service
Sales Promotion
Microsoft Word
Communications
Skype
Clerical Skills
Marketing Strategy
Data Entry
Administrative Support
English
Call Center Management
Online Chat Support
$20 hourly
Lisa R.
- 4.7/5
- (172 jobs)
Outstanding Customer Service skills and a background to service all client needs. Virtual Assistant here to work for you!! Willing to go above and beyond to complete your project with the professionalism you deserve.

Phone Support
Microsoft Word
Computer Skills
Microsoft Excel
Microsoft Outlook
Upwork
Google Ads
Customer Service
Windows 7 Administration
Constant Contact
Microsoft Silverlight
Microsoft PowerPoint
General Office Skills
English
$40 hourly
Cherisse S.
- 4.5/5
- (35 jobs)
Hi, I'm Cherisse — a results-driven professional with over 11 years of experience in real estate research and 7+ years as a high-level executive assistant. I specialize in helping business owners, real estate professionals, and entrepreneurs stay organized, visible, and competitive through a powerful blend of research, marketing, and admin support. Here’s what I bring to the table: 🏡 Real Estate Research (11+ Years): Property evaluations & ownership records Market trends & neighborhood analysis Foreclosure, probate & off-market property research Data collection, organization & reporting for investors and brokers 📈 Executive Assistant Support (7+ Years): Marketing strategy creation and execution SEO optimization & keyword research Social media management (content creation & scheduling) Newsletter design & distribution Blog writing & editing Email/calendar management & administrative support I’ve supported CEOs, real estate investors, and small business owners with everything from big-picture strategy to day-to-day execution. I’m organized, proactive, and passionate about delivering high-quality work that drives results. Let’s connect and see how I can support your goals! Bonus Strengths That Set Me Apart: ✔7+ years of Executive Assistance – I stay organized & proactive ✔ 11+ years of research experience – I dig deep and deliver insights ✔ Real estate admin experience – I understand investor outreach & homeowner psychology ✔ Customer service background – I write with warmth, empathy, and clarity Tools I Love: Canva | Flodesk | Mailchimp | ConvertKit | Trello | Google Workspace | GoHighLevel | Zoom | Slack | Podio | Meta Business Suite | Loom | and more

Phone Support
Market Research
Google Sheets
Debt Collection
Email Communication
Microsoft Word
$50 hourly
Angela M.
- 4.7/5
- (134 jobs)
A highly productive freelancer with over 10 + years of combined experience in Appointment Setting *Cold Calling*Lead Generation* B2B Sales with excellent communication skills My skillset produces results. Articulate and have great phone etiquette Worked with CRM -Hub spot, Salesforce, Zoho, and Mojo Dialer -CRM setup integration/campaign & SaaS Also, I am very adept in time management and meeting deadlines

Phone Support
Business Development
English
Email Campaign Setup
Legal
Telemarketing
Sales
Outbound Sales
B2C Marketing
$35 hourly
Cameron I.
- 5.0/5
- (7 jobs)
Dependability, commitment, professionalism, and superior work ethic are the key attributes of my service. Being detail-oriented by nature, able to multi-task, and driven to exceed expectations, I produce results that in turn create satisfied, repeat clients and form lasting relationships. I have a great skill for providing organization where it is lacking, improving operations, and creating solid processes. I deliver a personalized approach to client service. Clients come to know and respect me as their source of reliable help, and trust that I will act as a professional representative of their company. With a Bachelor's degree in Business Administration and a combined 8+ years' experience in client success, operations management, and logistical support I am a quality company liaison and office support professional. Operations and administrative support, among many other functions, are just a few of the facets of your business of which I can provide assistance. Please inquire with me about the details of your project and how I may possibly be of assistance to you. A little bit about me: - I am currently available for projects Monday through Sunday and can fit any schedule. - Slack, text, and email are welcome and preferred.

Phone Support
Email Support
Organizational Development
Customer Relationship Management
Case Management
$58 hourly
Chloe B.
- 4.7/5
- (90 jobs)
**Featured on Upwork website to represent the customer service category** ** Featured in the "10 Upwork Profile Examples That Will Help You Get Clients" article ** ** Featured on Upwork's LinkedIn, Facebook, and Instagram accounts ** **Featured on Upwork "Upwork Unveils Top 10 Most In-Demand Skills for Technology, Marketing, and Customer Service Independent Talent in 2022"** **Featured on Yahoo Finance - link in LinkedIn profile** **Featured speaker in CXCollective in the Zone - link in LinkedIn profile** Hello, Thank you for visiting my profile! I’m excited to share a bit about my experience and passion for customer service management. With over 10 years of leadership experience in the retail industry, including roles with Kenneth Cole, Calvin Klein, Bebe, and Pac Sun, I’ve honed my ability to build, inspire, and lead teams to deliver exceptional customer experiences. For the past decade, I’ve taken my expertise to Upwork, where I’ve successfully managed customer service operations, training programs, and process development. I was also honored to be selected as the sole representative for the entire Customer Service category on Upwork—a testament to my dedication and impact in this field. Throughout my career, I’ve had the privilege of: - Designing and implementing comprehensive training programs using eLearning and self-paced modules. - Overseeing quality analyst performance and leading calibrations to ensure consistent policy interpretation and identify opportunities for growth. - Building Help Centers, Knowledge Bases, macros, SOPs, and internal processes to streamline operations and enhance customer satisfaction. - Developing Train-the-Trainer programs, playbooks, and facilitator guides to empower trainers and create scalable solutions. What truly drives me is the opportunity to create and nurture world-class customer service teams. I take pride in maintaining high standards, fostering continuous improvement, and delivering results that exceed expectations. My goal has always been to go beyond meeting expectations—to consistently raise the bar for both my team and the customers we serve. If you're looking for a dedicated, results-driven professional to lead and grow your customer service operations, I’d love to connect! Please note that I am currently open to management-level opportunities.

Phone Support
Business with 10-99 Employees
Zendesk
BigCommerce
Customer Satisfaction
Project Management
Customer Service
Quality Control
Employee Training
Training & Development
Compliance Training
$25 hourly
Karas S.
- 5.0/5
- (2 jobs)
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support from home. Over a year of experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work.

Phone Support
Project Scheduling
Email Communication
Customer Service
Data Entry
$25 hourly
Damariea T.
- 4.9/5
- (18 jobs)
I have over five years of experience delivering excellent customer service and managing day to day operations. My key focus is to help entrepreneurs elevate their businesses by offering amazing customer service and administrative support. I have worked on many projects at once which has taught me how to multitask while delivering quality results. Some of my core contributions are managing cash flow, call handling, setting appointments, sales, and conflict resolution.

Phone Support
Communications
Lead Nurturing
Lead Generation
Sales
Relationship Management
Data Entry
Customer Service
Leadership Skills
Team Building
Selling
Resolves Conflict
$17 hourly
Kony S.
- 4.9/5
- (27 jobs)
Thanks for checking out my profile. The skills outlined below can help support your business needs: Skills: Customer Service · Customer Success Management · Email-based support · Customer Onboarding · Customer Engagement · Account Management · Skill Development · Relationship Building · Strategic Planning · Mentoring · Key Account Relationship Building · Process Alignment · Technical Documentation Management My experience includes over 10 years serving roles the SaaS industry, from small startup tech firms to Fortune 500 companies. Additionally, most of my past Upwork contracts have been converted to W2 based on my performance. I hope we can work together in the near future. Please refer to the professional references listed on my Linkedin profile as verification that I can be a great asset to your team. I'm results-oriented, flexible, and a quick learner. Let's work together!

Phone Support
Customer Engagement
Critical Thinking Skills
Email Support
Customer Experience Research
Project Insight
Employee Onboarding
Inbound Inquiry
Product Onboarding
Relationship Management
Project Delivery
$20 hourly
Jarvis K.
- 5.0/5
- (31 jobs)
Highly trained professional with a deep background in the service industry. Specializing in soft skills and enabling agents have proficiency in customer based tools for account management and issue resolution.

Phone Support
Data Entry
Email Communication
Data Analysis
Communication Skills
Administrative Support
Customer Service
Lead Generation
Communication Etiquette
Computer Skills
Zendesk
English
HR & Business Services
Online Chat Support
$18 hourly
Eric S.
- 5.0/5
- (7 jobs)
Hard working, competetive and formidable bilingual Lead Generation Specialist / Customer Service Representative, with over 3 years of experience in a call center enviorment. Able to stay calm with persistent customers and high pressure situations.

Phone Support
Order Tracking
Communication Etiquette
Customer Retention
Customer Acquisition
B2C Marketing
Telemarketing
Customer Service
Sales
Cold Calling
Lead Generation
Data Entry
$20 hourly
Lisbeth U.
- 5.0/5
- (4 jobs)
I am a very independent thinker I love when I am faced with obstacles because I see it as a challenge to come up with a solution. I am very open minded I consider my self a bit of a chameleon I can easily adapt to my environment. I figure since I have so many different skills I should just be in a traditional work environment where my skills were be at max capacity.

Phone Support
Customer Acquisition
Logistics Coordination
Customer Experience
Logistics Management
Tax Accounting
Problem Solving
Typing
Receptionist Skills
Legal Assistance
Virtual Assistance
Data Entry
Light Bookkeeping
$10 hourly
Usman G.
- 5.0/5
- (39 jobs)
Experienced in the customer service and administrative field working as a customer service representative with proven communication and time management skills. Always putting the extra effort and running that extra mile in everything I do. I have worked with a good reliable company for almost two years. I was trained to answer emails, live chat, calls (inbound), and handle help desk/customer complaints. I strongly believe that providing exceptional customer service includes understanding the customer's' concerns, resolving, and following up with them to make sure all of their expectations have been met and exceeded. Aside from providing email and phone support, I also am passionate about doing transcription and editing jobs. I always make sure to accomplish a task in good quality and in a timely manner. My experience in these areas has enabled me to master my English communication skills as well as improve my confidence and interpersonal development. I learned how to listen actively, empathize, and develop an honest relationship with my clients. I'm always eager to learn and I always welcome new ideas. I look forward to working with you in the future I am an expert in; Email Handling, Answered Tickets, and Email Support Amazon, Social Media and Facebook, Answering Product Questions, Ticketing Systems, Order Tracking, Checking Order Status, Processing Orders and Order Fulfillment, Shopify Store and KPIs, Inbound inquiries Communication Etiquette Chat Support and Customer Support, Customer Service and Customer Satisfaction Interpersonal Skills, Virtual Assistant, Live Chat Operator, and Zendesk I have many skills that would aid me as a customer service representative for your company. Here are some of the responsibilities I’ve held over the past 3 years: Experience in selling, promoting, and advertising products Experience in customer relations Exceptional verifiable talent for ensuring customer satisfaction Using critical selling strategies to exceed productivity goals Excellent written and verbal presentation skill Experience in training new employees I am confident that my education coupled with my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your customer service position and would like to arrange an interview at your earliest convenience. Thank you for your consideration, and I look forward to hearing from you.

Phone Support
Lead Generation
Lead Generation Analysis
Email Marketing
Microsoft Word
Social Media Marketing
Customer Service
Online Chat Support
Microsoft Excel
Cold Calling
Social Customer Service
American English Accent
Microsoft PowerPoint
Customer Support
$33 hourly
Jasmine S.
- 0.0/5
- (0 jobs)
Authorized to work in the US for any employer Skills * Calendar Management (3 years) * Proofreading (10+ years) * Event Planning (2 years) * Heavy Lifting (7 years) * Microsoft Outlook (3 years) * Administrative Assistant (5years) * Customer Service (8 years) * Multi-line Phone Systems (4 years) * Management Experience (2 year) * Training (4 years) * Bilingual (10+ years) * Data Entry (7 years) * Receptionist (5 years) * Time Management (3 years) * Organizational Skills (4 years) * Leadership Experience (1 year) * Cash Handling (7 years) * Computer Literacy (5 years) * Computer Skills (5 years) * Budgeting * Microsoft SharePoint * Project Management * Interviewing (1 year) * Supervising Experience (2 years) * Office Management (1 year) * Microsoft Excel (2 years) * Accounts Receivable * Financial Report Writing (1 year) * Bookkeeping * Accounting (1 year)

Phone Support
Videography
Form Completion
Social Media Account Setup
Customer Service
Inventory Management
Customer Experience
Remote Connection Support
Virtual Assistance
Light Bookkeeping
Customer Support
Administrative Support
Data Entry
Receptionist Skills
Proofreading
$35 hourly
Katie F.
- 5.0/5
- (1 job)
Experienced HR professional with a strong focus on recruitment and strategy. Graduated from Oklahoma State University with a Bachelor's degree in Psychology and a minor in Sociology. I’m passionate about fostering positive employee experiences and driving learning and development initiatives. I’m dedicated to leveraging my expertise in human resources to attract top talent and create impactful strategies that align with organizational goals.

Phone Support
Spreadsheet Automation
Applicant Tracking Systems
Virtual Assistance
File Management
Task Coordination
Scheduling
$15 hourly
Katyra H.
- 5.0/5
- (1 job)
I am a fast learner and hard worker. I love to learn new things in a career and when I do not know something I will ask questions to make sure I am doing it right. I am in school and graduate next month with the first part of my degree in Medical Billing and Coding. This has helped me tremendously in learning the steps it takes to code and bill insurance.

Phone Support
Telecommunications
Phone Communication
Typing
Microsoft Excel
Google App Engine
$25 hourly
Eric W.
- 5.0/5
- (2 jobs)
Hi, my name is Eric Wartenbee, and I'm a native English speaker from Texas. Also a single dad who is adjusting from in-person setting to online work from home to benefit my child. Interested in learning more about my experience? Take a look at my resume for a showcase of my work and accomplishments! I'm a skilled professional with 25 years of work experience as a sales specialist and data entry analyst. Some of my other skills include but not limited to are management, marketing research and inventory analysis.

Phone Support
Voice Recording
Sales
Sales & Inventory Entries
Sales Development
Customer Experience
Customer Engagement
Inventory Management
Customer Acquisition
Customer Care
Phone Communication
Customer Service
$40 hourly
Rebecca M.
- 0.0/5
- (0 jobs)
👩‍⚕️ Compassionate & Detail-Oriented Registered Nurse | 8+ Years in Med-Surg, Trauma, and Women’s Health Hi there! I’m a licensed Registered Nurse with over 8 years of hands-on clinical experience in medical-surgical units, trauma care, and women’s health. I bring a unique blend of critical thinking, patient-centered care, and strong clinical documentation skills to every project I take on. Throughout my career, I’ve worked in fast-paced hospital settings, collaborated with multidisciplinary teams, and provided quality care to diverse patient populations. Whether it’s creating educational content, reviewing medical documents, offering consulting services, or assisting with case management projects, I bring the same level of professionalism and precision that I deliver at the bedside. 🔹 Areas of Expertise: Medical-Surgical Nursing Trauma Care OB/GYN & Women’s Health Patient Education & Advocacy Clinical Documentation & Chart Review Health & Wellness Content Creation Telehealth Support & Remote Monitoring HIPAA Compliance & Confidentiality 🔹 What I Can Help You With on Upwork: Nursing/Healthcare content writing (blogs, articles, patient education) Medical chart review & utilization management Case study analysis and care plan development EHR/EMR documentation support Course/module creation for nursing education Telehealth nursing support I take pride in being a reliable, empathetic, and skilled professional who values clear communication, timely delivery, and high-quality results. If you're looking for a nurse who can bring real-world experience and clinical insight to your healthcare project—let’s connect! 📩 Send me a message and let’s talk about how I can support your project.

Phone Support
Medical Report
Medical Editing
Medical Transcription
Medical Writing
Anatomy
Critical Thinking Skills
Medical Interpretation
Telemedicine
Communication Skills
Electronic Health Record
Health Coaching
Medical Terminology
Epic Systems Medical Software
Nursing
$32 hourly
Laury B.
- 0.0/5
- (0 jobs)
I am a highly skilled and results-driven administrative and operations professional with a proven track record in streamlining processes, improving operational efficiency, and managing high-performing teams. With extensive experience in HR management, budget planning, contract negotiations, and compliance, I specialize in optimizing workflows and implementing solutions that drive continuous improvement. I have successfully managed teams, overseen recruitment, training, and personnel management, and provided executive-level support across various administrative functions.

Phone Support
Problem Resolution
Salesforce
Google Workspace
Microsoft Office
Meeting Scheduling
Email Management
Calendar Management
Customer Engagement
Customer Care
Writing
Communication Skills
General Transcription
Virtual Assistance
Data Entry
$110 hourly
Tyler S.
- 3.5/5
- (8 jobs)
I am Tyler Stillwell. One of the founders and Chief Business Development Officer at Banjaxed Solutions.

Phone Support
Salesforce Lightning
Salesforce
$11 hourly
Jennifer S.
- 5.0/5
- (23 jobs)
Native English speaker (USA) with over 25 years of sales and customer service experience from cold calling to warm leads, in person and over the phone. Also, an experienced lead manager and acquisition specialist. I can run the whole back end of your real estate investing business, but my passion and aptitude are in acquisitions! Certified in Commercial Real Estate as well with the NCREA but most of my experience is in single family off market real estate. I have experience in multiple CRM's related to Acquisitions and dispositions. Specializing as a lead manager, and can introduce you to connections on all levels! Proficient in several autodialers and conversion of cold leads into warm, motivated home sellers. I have thousands of hours of experience on the front lines and dozens of hours of training in real estate investing. I can bring in warm, motivated home seller leads per hour when given new lists to call. I am trained to get one property under contract per day through virtual acquisitions. I know how to maximize the lists so that your marketing dollars are spent more efficiently. I have proven scripts and know how to get pertinent information relating to time frames, motivation, price, and maintenance level of the properties. I have invested over $10,000 into sales training and continued education in off-market real estate acquisitions and dispositions, in addition to my Bachelor's Degree. I continue to invest in my network because, as we all know, your network is your net worth! I look forward to networking and collaborating with YOU! Compensation is negotiable. I prefer a lower base with high incentives to close. I want to be the oxygen to your business! Reliable, not a thought when there but sorely missed when gone! You share the profits equitably, I will stay FOREVER! Highly effective communicator with professional cadence and courtesy. Graduate with Latin Honors distinction of Summa Cum Laude from the University of Texas at Dallas. Bachelors of Science in Psychology.

Phone Support
Typing
Real Estate Investment Assistance
Management Skills
Customer Acquisition Strategy
Business Development
Cold Calling
Sales
Telemarketing
$25 hourly
Christie M.
- 4.9/5
- (19 jobs)
Hello, my name is Christie, and I specialize in crafting engaging content, developing compelling campaigns, and designing eye-catching visuals that drive results. With extensive experience in copywriting, email marketing, forum management, and customer support, I have a proven track record of building impactful strategies that resonate with audiences and elevate brand presence. I excel at creating and setting up customized email marketing campaigns, forum posts, and promotional content that connect with target audiences while boosting engagement and conversions. From creative copy to visually striking images, my work delivers value through innovative, tailored solutions. In addition to my marketing and copywriting expertise, I bring strong customer service and management experience. I have successfully led teams, maximizing employee engagement and performance through effective training, supervision, and morale-building techniques. My leadership style fosters collaboration, and I’m committed to exceeding customer experience expectations. With a keen eye for design and a comprehensive approach to both marketing and customer support, I provide solutions that not only enhance your brand's message but also ensure a positive client experience. Whether you need full campaign management or team leadership in customer service, I am dedicated to helping your business thrive.

Phone Support
Social Media Content Creation
Management Skills
Microsoft Word
Microsoft Outlook
Email Marketing
Microsoft Office
Data Entry
Social Media Management
Email Support
HubSpot
$14 hourly
Alex S.
- 4.3/5
- (2 jobs)
Hi there, I'm Alex. I'm really passionate about graphic and web design, and I've been doing it for over five years now. On top of that, I also have a degree in construction management, and I run my own photography business. I'm pretty comfortable working with tools like Canva, Lightroom, Photoshop, Wix, and WordPress. I'd love to help you turn your creative ideas and organizational goals into a reality.

Phone Support
Video Editing
Microsoft Word
Sales
Microsoft Excel PowerPivot
Photography
Video Design
TypeScript
$11 hourly
Ariyon J.
- 3.4/5
- (39 jobs)
I am a relabel hard worker , if you give me the chance to prove myself to you i promise you won’t regret it . I have all the experience needed and all the tools to successfully get the task at hand done . I am NOT interested in commission jobs only base pay jobs it can be a one time task or a hourly job PLEASE respect me and do not send me commission based jobs a lot of people are still doing so .

Phone Support
Data Entry
Providing Information to Callers
Mystery Shopping
Typing
Email Marketing
Telemarketing
Social Media Marketing
Phone Communication
Order Fulfillment
Outbound Sales
$18 hourly
Audra C.
- 5.0/5
- (2 jobs)
Offering polished communication skills and talent for overcoming customer objections. Brings excellent organizational skills, can multi-task and motivated to maintain customer satisfaction. Self-motivated and accomplished in providing unsurpassed support to demanding customers.

Phone Support
ChatGPT
Announcement Email
Email Communication
Administrative Support
Email
Customer Care
Beauty & Personal Care
Providing Information to Callers
Cold Calling
Office Administration
Online Chat Support
$25 hourly
April K.
- 0.0/5
- (2 jobs)
Looking for a job that motivates me constantly with freedom to grow into the position yet structure that is a guaranteed method that has no boundaries in what is achievable. I am dedicated , hardworking and dependable. Very outgoing and a people person.

Phone Support
Office 365
Office Management
Payroll Accounting
Payment Processing
Telephone System
Mobile Payment Functionality
Office Administration
Phone Communication
Microsoft Office
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