Hire the best Phone Support Agents in Chicago, IL
Check out Phone Support Agents in Chicago, IL with the skills you need for your next job.
- $40 hourly
- 4.9/5
- (4 jobs)
Hello and welcome! I’m Kiefer Otto, a dynamic and results-driven freelancer with expertise in project management, executive assistance, operations, digital marketing, quality assurance, customer service, and video production. I specialize in helping businesses streamline operations, optimize workflows, and enhance their digital presence—all while ensuring smooth communication and collaboration. How I Can Support You: 📌 Project Management & Process Optimization -Building & maintaining project management systems (Asana, Monday.com, Airtable, etc.) -Ensuring projects run smoothly with clear deadlines & communication -Leading team meetings & streamlining collaboration -Creating & improving SOPs to enhance workflow efficiency -Analyzing & implementing process improvements to boost productivity 📌 Digital Marketing & Customer Engagement -Social media strategy & content creation (Instagram, Facebook, LinkedIn, Pinterest, TikTok) -Email marketing campaigns (Mailchimp, Flodesk, ActiveCampaign) -CRM management & customer outreach -Website updates & optimization (Squarespace, WIX) -SEO research & implementation -Paid ad campaign management (Facebook Ads, Google Ads) 📌 Executive Assistance & Operations -Inbox, phone & calendar management -Travel coordination & agenda planning -Client communication (reminders, meeting agendas, follow-ups) -Organizing tasks, responsibilities & workflows -Attending & recording meeting minutes -Managing & creating content for social media platforms 📌 Video Production & Content Creation Storyboarding & vision planning for digital content Video shooting, editing & post-production (Final Cut Pro, Logic Pro) Creating engaging promotional content for brands & businesses Publishing & optimizing videos for online platforms 📌 Customer Support & Experience -Delivering top-notch service via email, calls & ticketing systems -Enhancing customer retention through engagement strategies -CRM navigation, data tracking & reporting -Identifying and implementing cost-effective solutions to improve service delivery Why Work With Me? I thrive in collaborative environments and love helping business owners focus on their zone of genius by handling the behind-the-scenes work. My approach is proactive, strategic, and detail-oriented, ensuring every project is completed efficiently and effectively. A Bit About Me! Outside of work, I’m a music lover who enjoys concerts, dancing, and a fun night out with great food, good friends, and a killer cocktail. My favorite singer? Robyn. Want to win me over? Just be loyal, kind, and fun! If you’re looking for a dedicated professional who can bring structure, creativity, and efficiency to your business, let’s connect! I’d love to chat about how I can support your goals. Let’s make things happen!
Phone Support
SchedulingEmail CommunicationMicrosoft ExcelVideo EditingSquarespaceGoogle WorkspaceProcess ImprovementData Analysis - $45 hourly
- 5.0/5
- (2 jobs)
I'm a customer service veteran and I"m ready to prioritize your business's needs to provide your customers with the support they need. Give me the word to jump in and help!
Phone Support
Claris FileMakermacOSCustomer PortalCustomer EngagementCustomer DevelopmentCustomer SatisfactionTask CoordinationEditing & ProofreadingMicrosoft ExcelManagement SkillsEmail EtiquetteMicrosoft WordProfessional ToneCustomer Service - $20 hourly
- 5.0/5
- (3 jobs)
I have over 5 years of office experience overall. In my most recent role, I worked with a remote team for 3 years as Senior Intake specialist for The rental and Mortgage assistance program for households that experienced hardships related to COVID-19. for Chicago Via the Illinois Housing Development Authority. I previously worked for Dynamic Marketing as an Assistant to a VP of Sales For National Accounts that provided Sale Representation selling to mass merchants, department stores, grocery stores, and e-commerce merchants. I am well versed in all areas of administrative works as well, customer servicing, online research, creating PowerPoint and expert in Microsoft Excel. I pride myself of being extremely professional and aim to deliver an exceptional result in a timely manner. I am eager to learn more about your business and increase your productivity. I am flexible with my schedule so I am available anytime you need any last-minute projects to be done. My skills: * Outstanding Customer Service * Attention to Detail * Organized * Great Communication * Lead generation * Professional Voice * Email Marketing * Excellent Written and Verbal Communication Skills * Microsoft Office Suite, excel,powerpoint, and word * Canva * Familiar with G Suite * Slack, Skype, Zoom, and Microsoft Teams * Accustomed to working with deadlines * Balances Multiple projects * Interpreting input from multiple sources * Web Research
Phone Support
Microsoft ExcelMicrosoft WordInvoicingPDF ConversionMicrosoft PowerPointProofreadingData EntrySalesforce CRM - $22 hourly
- 0.0/5
- (1 job)
Greetings! I’m Conner, I have a passion for technology and love to solve tech problems. I’ve been in IT for 6 years now and have become great at solving issues as well as passing knowledge onto you. Like a doctor, I can explain the issue you are having and how to avoid causing the issue in the future. I am committed to resolving your issue with the upmost urgency because your time is valuable. As an added on bonus I will do my best to instruct you on how to avoid having the issue in the future. I started my career in IT after my first year in college. After my parents divorce, I had no money, skills, or network to continue school or guide me into finding a job. With little resources I went to YouTube and started learning anything and everything my curious mind could get its hands on. I’m happy to say I’ve made a very good career for myself where I am currently employed doing IT for the government. My drive and tenacity allows me to complete 3x the amount of work as my colleagues. I’m a self made, self taught Service Desk technician. If you would like someone who will work day and night to understand and resolve your IT issue then I am your man. Cheers! Conner
Phone Support
ApplicationAndroidSoftwareiPhoneComputerPrinterTechnical SupportPhone CommunicationMicrosoft WindowsmacOSTech & IT - $20 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Dan — a reliable, down-to-earth virtual assistant with a varied background in sales, customer service, and event management. I’ve led teams, streamlined operations, supported clients, and written everything from internal docs to public-facing content. I’m currently studying part-time for a career change into UX design, but in the meantime, I’m helping clients stay organized, efficient, and well-supported — without the need for micromanagement. I work fast, communicate clearly, and take pride in getting things right the first time. What I can help with: • Virtual assistance & admin support • Calendar management & scheduling • Inbox & email handling • Research & data entry • Customer service (email & chat) • Proofreading & content editing • Website/app usability feedback (light UX insight) Originally from the UK, now based in Chicago. I’m open to a wide range of remote opportunities — if you’re looking for someone dependable, adaptable, and easy to work with, I’m ready to jump in.
Phone Support
CommunicationsLead GenerationCustomer ServiceEmail SupportBooking ServicesSchedulingEmail ManagementCalendar ManagementSalesAdministrateBusiness OperationsVirtual Assistance - $25 hourly
- 0.0/5
- (0 jobs)
I'm a detail-oriented admin professional with 10+ years of experience in customer service, data entry, and business operations across multiple industries. I've managed client databases, handled high-volume scheduling, and supported day-to-day tasks for both large teams and my own business. I pride myself on helping businesses stay organized and deliver excellent service, which leads to excellent results. Let's connect and get things done right
Phone Support
Customer RetentionVirtual AssistanceCustomer ServiceCustomer CareGeneral TranscriptionFacebook MarketplaceData Entry - $28 hourly
- 0.0/5
- (0 jobs)
Sales Representative OBJETIVE A position in a dynamic organization that will allow me to utilize my skills for mutual benefit.
Phone Support
Support Services Unlimited DashboardOnline Chat SupportCustomer CareSales & Inventory Entries Want to browse more freelancers?
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