Hire the best Phone Support Agents in Virginia

Check out Phone Support Agents in Virginia with the skills you need for your next job.
  • $40 hourly
    I am a multi-skilled individual with the ability to deliver accurate and quality assignments on time. I am highly skilled in Microsoft Office and Google Suite, multi-calendar management, project management, event/meeting planning, travel arrangements, light bookkeeping, candidate recruiting, research and can learn any new programs efficiently. My life motto is “challenge accepted” and I’m constantly striving to learn new things.
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    Corporate Event Planning
    Email Communication
    Expense Reporting
    Scheduling
    Google Workspace
    Administrative Support
    Spreadsheet Software
    Microsoft Word
    Microsoft Excel
    Travel & Hospitality
    Microsoft PowerPoint
  • $40 hourly
    Detail-oriented, tenacious, and accomplished professional with extensive experience in all aspects of customer service, sales, and operations management. Recognized for impeccable work ethic, as well as proven ability to manage multiple priorities, adapt to challenging work environments, and meet strict deadlines. Known for analytical problem-solving and critical thinking aptitudes to keenly analyze situations, formulate strategic solutions, and resolve complex situations. Equipped with articulate communication and interpersonal skills essential to build positive and long-term business partnerships with professionals of all business levels and secure customer loyalty. Areas of expertise include: ~ Client Relations and Customer Service ~ Sales Strategies ~ Operations Management Cross-functional Team Leadership and Collaboration ~ Personnel Management
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    Customer Service
    Helpdesk
    Communication Etiquette
    Email Communication
    Quality Control
    Technical Support
    Customer Support
    Email Support
    Online Chat Support
    Zendesk
  • $30 hourly
    Experienced Office Assistant with a demonstrated history of working in the healthcare and arts industry. Strong administrative professional. She recently finished her bachelor's degree in Musical Theatre from The American Musical and Dramatic Academy graduating with honors. Reilly also has a passion for working with children and children's music. She's excited to learn new things and takes initiative when it comes to working. She is ready!
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    Customer Service
    Scheduling
    Slack
    Time Management
    Google
    Trello
    Creative Writing
    Office Administration
  • $23 hourly
    Extremely detailed orientated, Self-motivated assistant. Experience in Remote Administrative work, Data entry, phone support, and email support. High-ranked in retaining and resolving issues for branches across the eastern region and customers worldwide.. Familiar with several CRMS, QuickBooks, Excel spreadsheets, Microsoft and Google docs. After one year at a Car dealership, I was promoted/trained as an Accounting Assistant due to my success in starting the Business Development Center and training staff with the CRM I introduced. Flexible to work as needed or set schedule.
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    Customer Service
    Office Administration
    Customer Retention Strategy
    Customer Retention
    Email Communication
    Data Entry
  • $25 hourly
    IT Manager with a comprehensive background in managing and optimizing IT infrastructure, security, and network operations. Expertise in developing and implementing IT security policies, managing both on-premises and cloud-based environments (Active Directory, Azure AD), and leading system audits for stability and reliability. Proven ability to handle complex network issues, troubleshoot hardware/software problems, and collaborate with third-party vendors for security enhancements. Skilled in generating detailed reports on system performance and metrics for senior management. Strong experience in training users and junior IT staff on best practices and system usage, ensuring optimal system performance and security across all levels. Here are the key competencies: • IT Security Policy Development and Infrastructure Management • Active Directory & Azure Active Directory Administration • Network Troubleshooting and Support (Wired/Wireless, Firewalls, Routers, Switches) • Vendor Management and IT Project Coordination • System Audits and Performance Monitoring • Hardware/Software Installation, Configuration, and Support • User and Team Training on IT Systems and Security
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    Product Testing
    Freshworks CRM
    IT Consultation
    Remote Connection Support
    Hardware Troubleshooting
    VirtualBox
    IT Support
  • $40 hourly
    I’m an experienced analyst with expertise in Internet registry data validation, document review, and compliance. Skilled in real-time customer support with a proven ability to manage high-priority tasks and improve process efficiency. My expertise includes: - Reviewed and validated legally binding contracts to ensure customer compliance - Resolving high-priority requests under tight deadlines - Providing real-time customer/technical support via phone, email, live chat - Mitigating fraud risks through research, document review, and policy compliance I bring a results-driven approach and a commitment to quality. Let’s collaborate to achieve your project goals!
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    Process Improvement
    Training
    Instructional Design
    Online Research
    Phone Communication
    Online Chat Support
    Problem Solving
    Customer Support
    Tech & IT
    Helpdesk
    Needs Assessment
    Fraud Mitigation
    Compliance
    Document Review
  • $50 hourly
    I am a legal professional with a mastery in administrative and analytic skills. My expertise is not limited to legal subjects, many of my strengths translate well to anything as basic as customer service support to organizational development and project management. The sky is the limit. If you need high-level, polished and well-executed work done, I am your best bet. I can’t wait to work for you!
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    Research & Strategy
    Training & Development
    Spanish
    Translation
    Customer Care
    Email Support
    Legal Assistance
    Organizational Design & Effectiveness
    Critical Thinking Skills
    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
  • $30 hourly
    To get a position as an administrative assistant that allows me to employ my existing talents and acquire new expertise and provide effective and efficient assistance as much as possible.
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    Salesforce
    Project Scheduling
    Social Media Marketing
    Slack
    Customer Support
    Computer Network
    Administrative Support
    Smartsheet
    Email Support
    Asana
    Data Entry
  • $25 hourly
    English (Speaking and Writing) Computer-Literate Assisting CEO/Executive Assistant -email, phone and calendar management. -travel arrangement -project management Administrative Assistant -research -data entry -CRM Management -email and phone management Business Procurement -preparation -solicitation -payment processing Bookkeeping (Intuit QuickBooks) -Track income and Sales -Invoice and accept payments -Send custom invoices -send progress and recurring invoices -Automatic matching -Capture and organized receipts -Assign vendor payments -Manage Bills -Track inventory Knowledgeable in: Microsoft Office 365 CRM, Google Drive, Google Suite Admin, Google Sheet and Docs, Excel, Google Calendar, QuickBooks, Dropbox, OneDrive, RingCentral, DocuSign, HomeAdvisor, Property Radar, Redfin, Zillow, Trello, Airbnb, Podio, Canva, Zoho, Airtable, Salesforce, Zenmaid, Launch 27, Dreamhost, Craigslist, Yelp business and Homebase.
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    Google Workspace
    Administrative Support
    Project Management
    Presentations
    Procurement
    Customer Service
    Bookkeeping
    Scheduling
    Real Estate
    Email Communication
    Communications
    Data Entry
  • $30 hourly
    I am a transportation dispatching specialist with 12 years of experience. During this time, I have managed and scheduled 15-20 tractor trailers, box trucks and utility vehicles with precision. My attention to detail and customer satisfaction has sharpened my skills in risk management and problem solving. In my dispatching career, I have negotiated rate increases on broker loads which provided a substantial increase in driver pay. I believe in mutually beneficial partnerships between all parties involved and strive to accomplish that in all negotiations. Within my dispatching roles, I have gained office skills that makes me an asset to any environment Skills: Microsoft Office Typing 60 wpm Time Management Record-Keeping Calendar Management Appointment Setting Services that I offer: Dispatching Email handling and correspondence Service scheduling Customer service problem solving Data Entry Accomplishments I believe in punctual delivery and open communication. I have had successful short-term client partnerships which I have delivered in the time frame promised. I prefer to work with clients that have a detailed description of the work they need completed as well as providing all the information I need to succeed. It's also a great asset to have clients that keep the lines of communication open and honest about expectations. The clients I have had the pleasure of working with include business owners as a virtual assistant and as a product tester to provide honest reviews. My most recent client was extremely satisfied with my work on their delivery driver skills test. I take pride in the services I provide to all my clients and will always remain honest and professional when handling your delicate projects.
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    Executive Support
    Customer Support
    Office 365
    Organizer
    Administrative Support
    Scheduling
    Virtual Assistance
    Personal Administration
    Email Communication
    Data Entry
    Google Docs
  • $30 hourly
    I’m a virtual assistant with experience in customer service, human resources, multitasking through multiple platforms, social media branding, & content creation. Whether you need an assistant to answer emails and phone calls, or just need a help creating brand content — I got you! - I’m experienced in Microsoft systems (Word, Excel, Powerpoint, etc). - I have worked with brands to help create content as well as rebranding (True Religion, Gap Factory, & other small black owned businesses) - Regular communication is important, so let’s keep in touch!
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    Customer Service
    Human Resources Consulting
    Visual Merchandising
    Branding & Marketing
    Microsoft Word
    Microsoft Excel
    Retail Merchandising
    Data Entry
    Microsoft PowerPoint
    Email Support
  • $10 hourly
    I am very polite, helpful and patient. I can help client solve their problem. I am a mother of two boys and a creator of lifestyle videos. I love creating beautiful pictures and videos.
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    Email Support
    Desktop & Laptop Support
    Letter of Support
    Animation for Kids
    Creative Brief
    Content Creation
    Creative Writing
    Ad Creative
    Matching Profile Picture
    Picture Upload
    Video Editing
    Video Ad
    Computer
    Commenting
  • $20 hourly
    🏡 Virtual Assistant for Airbnb & Real Estate Management | Bilingual English-French | 4 Years of Customer Support Experience 🔹 Looking for an expert to manage your Airbnb listings and maximize your rental income? 🔹 Need a reliable assistant to handle your real estate portfolio remotely? With 4 years of experience in customer support and expertise in Airbnb management and real estate assistance, I help you optimize your profitability while providing an outstanding guest experience. 🚀 What I Can Do for You: ✅ Full Airbnb Management (listing creation & optimization, dynamic pricing, guest communication) ✅ 5-Star Customer Support (fast response to messages, reservation handling & issue resolution) ✅ Coordination with Service Providers (cleaning, maintenance, check-in/check-out) ✅ Pricing Strategy & Revenue Optimization ✅ Administrative Management & Payment Tracking ✅ Real Estate Prospecting & Investment Assistance 🛠️ Tools & Skills: 📌 Airbnb, Booking, VRBO, Guesty, Lodgify 📌 Excel, Google Suite, Trello, Notion 📌 ChatGPT, Canva (creating attractive guest guides) 📌 Experience in short-term rental management and concierge services 📌 Bilingual English - French (seamless communication with international clients) 💡 Why Choose Me? ✔ 4 Years of Customer Support Experience: Expertise in client relations and expectation management ✔ Reliable & Organized: Delegate with confidence, I handle every detail professionally ✔ Results-Oriented: My goal is to optimize your profitability and enhance the guest experience ✔ Responsive & Available: Quick replies to requests, even outside standard business hours 👉 Let’s discuss your needs for stress-free and efficient property management! 📩 Contact me now for a successful collaboration!
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    Data Entry
    Online Research
    ChatGPT
    Email Support
    Customer Support
    Virtual Assistance
  • $30 hourly
    Ocean/ Air/ Terrestrial import/export experience. Focus experience in customer satisfaction and assistance. Leading Commercial Representative for American Airlines Cargo/ Gol Cargo and Aeromexico. Customer shipping operations coordination - Logistics plan and operations (multi-modal, air, ground) Founder and Manager of own small business that has been sold since was moving to the US on 2020. The business Stampa Bolivia is a leading print, stamping and serigraphy products manufacturer of diverse marketing collateral and print products in La Paz, Bolivia and via its Facebook Store. Achieved overall 50% growth in 1st year, 60% in the second year and projected 60% growth for the third year.
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    Data Entry
    Microsoft PowerPoint
    General Transcription
    Customer Support
    Microsoft Word
    Phone Communication
    Customer Service
    Microsoft Excel
  • $11 hourly
    Over 5 years of customer service and administrative experience. Data entry, research, customer service and scanning skills are my strengths, coupled with a pleasant phone voice. I look forward to fulfilling your needs!
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    Customer Support
    Voice-Over
    Phone Communication
    Customer Service
    Data Entry
  • $33 hourly
    Highly analytical and detail-oriented administrative professional with over a decade of experience providing exceptional customer service and building strong client relationships. Proven ability to analyze client needs and develop tailored solutions. Seeking a challenging administrative assistant role where my expertise can contribute to organizational success.
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    Technical Support
    Phone Communication
    Customer Service
    Time Management
  • $15 hourly
    Active in social media writing, blogging, as well as creative writing as a hobby. Providing feedback with product testing, online reviews, and online surveys.
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    Customer Engagement
    Copywriting
    Social Media Advertising
    Time Management
    Critical Thinking Skills
    Communication Skills
    Organizational Design & Effectiveness
    Creative Writing
  • $30 hourly
    I'm a care giver for my mother experienced in both care giving and restaurant ownership and management.
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    Accounts Receivable
    Accounts Payable
    Accounting Basics
    Human Resources
    Personal Administration
    Food Writing
    Food & Beverage
    Written Language
    Written Comprehension
    Phone Communication
  • $22 hourly
    I am an experienced insurance sales and customer service professional with over 8 years in the insurance industry and over 20 years in customer service. I excel at handling customer transactions, selling insurance policies, and building long-lasting client relationships. I effectively manage transactions with significant financial impacts and consistently achieve high customer satisfaction and retention. I regularly meet or exceed sales goals and am proficient in data entry, scheduling, time management, organization, and record maintenance. I am known for my positive attitude, empathy, thoroughness, and attention to detail.
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    Time Management
    English
    Sales
    Customer Satisfaction
    Data Entry
    Google Docs
    Online Chat Support
    Email Support
    Customer Support
    Administrative Support
    Microsoft Office
    Scheduling
    Computer Skills
    Customer Service
  • $14 hourly
    I’m a freelance writer and customer support worker for all businesses as needed. I have experience in project management, marketing strategy, and content creation/writing. I’m a quick learner and willing to train in integration softwares
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    Data Collection
    Data Entry
    Novel Writing
    Blog Writing
    AI Content Editing
    Creative Writing
    Creative Strategy
    Customer Support
    Customer Satisfaction Research
    Customer Retention Strategy
    Customer Care
    Content Marketing Strategy
    Content Creation
    Light Project Management
  • $3 hourly
    𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐦𝐲 𝐩𝐫𝐨𝐟𝐢𝐥𝐞.😍😍😍😍 My name is Rita . I have a professional degree in marketing communication and business. I have more than 𝟓 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in customer care, customer service, virtual assistance, mail management, transcription and social networks,etc. As a customer care professional, I listen carefully and react quickly, guaranteeing optimal customer satisfaction. I am accustomed to effectively managing queries and complaints via various channels, including telephone, online chat and email, offering fast and appropriate solutions. My active listening skills and ability to personalize each interaction have been major assets in building customer loyalty and guaranteeing a positive experience. Last but not least, I can transcribe French with the utmost precision. I'm able to transcribe a variety of speeches, even in difficult contexts. . 💕 I can take on assignments such as: ✔Customer service management ✔Virtual assistance ✔Communication ✔Email management ✔Translation ✔Transcription ✔Chat support ✔E-commerce support ✔Email Support Specialist French/ English
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    Chat & Messaging Software
    Customer Support
    Email Support
    Virtual Assistance
    Video Transcription
    Audio Transcription
    Digital Marketing
    Copyright
    DeepL Translator
    Translation
    Data Entry
    Email Management
    Administrative Support
    Customer Service
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