Hire the best Phone Support Agents in Durban, ZA
Check out Phone Support Agents in Durban, ZA with the skills you need for your next job.
- $7 hourly
- 5.0/5
- (11 jobs)
🚀 Welcome to my profile! As a seasoned Customer Success Manager with over 4 years of dedicated experience, I bring a unique blend of passion, tech expertise, and an unwavering commitment to excellence. My professional journey has equipped me with the skills to drive customer satisfaction and nurtured a genuine love for all things Tech. I thrive on challenges and take pride in delivering results that meet and exceed expectations. Let's embark on a journey where your success becomes my mission! Why Me??? 🕒 Over 4 Years of Experience: With a robust background in Customer Success spanning over 4 years, I bring a wealth of expertise to the table, ensuring your project benefits from seasoned insights and proven strategies. 🌐 Fluent in Both Written and Spoken English: Effective communication is the cornerstone of success. Being fluent in English, I ensure crystal-clear communication, eliminating any language barriers and facilitating seamless collaboration. 😊 Awesome Record of Making Clients Happy: Customer satisfaction is not just a goal; it's a commitment. My track record speaks volumes about my ability to not only meet but exceed client expectations, fostering long-term relationships built on trust and success. 🌍 Flexible Time Zones: My circadian rhythms are out of this world, allowing me to adapt effortlessly to any time zone. Your project won't just get my expertise; it will benefit from a dedicated professional who respects and works with your schedule. 🤝 Collaborative Team Member: Working in a global marketplace requires a deep understanding of cross-cultural dynamics. I pride myself on being a collaborative team member, able to synergize with individuals from diverse backgrounds, ensuring a harmonious and productive working relationship. 🧭𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒇𝒐𝒓: 🚀 Long-term contracts 🚀 Short-term contracts 🚀 Hourly contracts 🚀 Fixed contracts 🛠️ Services Offered: 🖥️ Virtual Assistant 🤝 Customer Care Associate 🎯 Customer Care Manager 💬 Online Chat Assistance 💼 Sales ✍️ Content Creation & Copywriting 📊 Project Management Support 🌐 Online Event Host 🏠 Airbnb Arbitrage Specialist 💻 Short-Term Rental (STR) Virtual Assistant 📝 Airbnb/VRBO Listing Creation 🌐 Web Research
Phone Support
TelemarketingShopifyVirtual AssistanceBusiness DevelopmentAdministrative SupportCommunication EtiquetteData EntryEmail CommunicationCommunity ManagementCustomer SupportFreshdeskZendeskEmail SupportOnline Chat Support - $15 hourly
- 5.0/5
- (23 jobs)
I love working one-on-one with customers in helping them succeed. I have rare people skills which allows me to get out in front of problems and Pro actively help customers with potential troubles. I have 10 years on on-line virtual experience in the field of Customer Service and Telemarketing. I have a high level of energy and enthusiasm from the first call to the last. I have an exceptional telephone personality and i am able to build rapport with every customer. I am Flexible and able to learn new things I am fluent in English with a neutral accent
Phone Support
Customer SupportCold CallingCustomer RetentionTelemarketingReceptionist SkillsCustomer ServiceSchedulingEmail Communication - $15 hourly
- 4.9/5
- (26 jobs)
Experienced Customer Service Specialist with practical experience using helpdesk software such as Zendesk, HelpScout, and Freshdesk and CRM software like HubSpot. I take pride in ensuring a positive customer experience. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸: “𝘐 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘢𝘥𝘮𝘪𝘵, 𝘺𝘰𝘶𝘳 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘙𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘷𝘦 𝘓𝘶𝘤𝘢𝘯 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘵𝘩𝘦 𝘣𝘦𝘴𝘵 𝘙𝘦𝘱 𝘐'𝘷𝘦 𝘦𝘷𝘦𝘳 𝘦𝘯𝘤𝘰𝘶𝘯𝘵𝘦𝘳𝘦𝘥 𝘣𝘦𝘧𝘰𝘳𝘦 𝘸𝘪𝘵𝘩 𝘢𝘭𝘭 𝘵𝘩𝘦 𝘰𝘯𝘭𝘪𝘯𝘦 𝘴𝘩𝘰𝘱𝘱𝘪𝘯𝘨 𝘐'𝘷𝘦 𝘥𝘰𝘯𝘦. 𝘞𝘪𝘴𝘩 𝘵𝘩𝘦𝘳𝘦 𝘸𝘦𝘳𝘦 𝘮𝘰𝘳𝘦 𝘭𝘪𝘬𝘦 𝘺𝘰𝘶. 𝘠𝘰𝘶'𝘳𝘦 𝘈𝘸𝘦𝘴𝘰𝘮𝘦, 𝘒𝘪𝘯𝘥, 𝘢𝘯𝘥 𝘌𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘪𝘯 𝘦𝘷𝘦𝘳𝘺 𝘸𝘢𝘺 𝘱𝘰𝘴𝘴𝘪𝘣𝘭𝘦 𝘵𝘰 𝘮𝘺 𝘯𝘦𝘦𝘥𝘴. 𝘎𝘳𝘦𝘢𝘵 𝘫𝘰𝘣! 𝘛𝘩𝘢𝘯𝘬𝘴, 𝘓𝘶𝘤𝘢𝘯, 𝘧𝘰𝘳 𝘮𝘢𝘬𝘪𝘯𝘨 𝘰𝘯𝘭𝘪𝘯𝘦 𝘴𝘩𝘰𝘱𝘱𝘪𝘯𝘨 𝘢 𝘍𝘢𝘣𝘶𝘭𝘰𝘶𝘴 𝘸𝘢𝘺 𝘵𝘰 𝘴𝘩𝘰𝘱 𝘦𝘷𝘦𝘯 𝘸𝘩𝘦𝘯 𝘴𝘰𝘮𝘦𝘵𝘩𝘪𝘯𝘨 𝘨𝘰𝘦𝘴 𝘸𝘳𝘰𝘯𝘨. 𝘏𝘢𝘷𝘦 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘴𝘶𝘮𝘮𝘦𝘳! 𝘚𝘪𝘯𝘤𝘦𝘳𝘦𝘭𝘺 𝘊𝘭𝘢𝘪𝘳𝘦“ 🙂 “𝘓𝘶𝘤𝘢𝘯 𝘩𝘢𝘴 𝘵𝘩𝘦 𝘱𝘢𝘵𝘪𝘦𝘯𝘤𝘦 𝘰𝘧 𝘢 𝘴𝘢𝘪𝘯𝘵! 𝘐 𝘮𝘢𝘺 𝘣𝘦 𝘳𝘦𝘱𝘦𝘢𝘵𝘪𝘯𝘨 𝘮𝘺𝘴𝘦𝘭𝘧, 𝘣𝘶𝘵 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙞𝙨 𝙖 𝙩𝙝𝙞𝙣𝙜 𝙤𝙛 𝙩𝙝𝙚 𝙥𝙖𝙨𝙩 𝙞𝙣 𝙢𝙤𝙨𝙩 𝙥𝙡𝙖𝙘𝙚𝙨. 𝘐 𝘢𝘮 𝘢 𝘧𝘢𝘪𝘳𝘭𝘺 𝘰𝘭𝘥 𝘭𝘢𝘥𝘺 𝘢𝘯𝘥 𝘯𝘰𝘵 𝘵𝘦𝘳𝘳𝘪𝘣𝘭𝘺 𝘤𝘰𝘮𝘱𝘶𝘵𝘦𝘳 𝘭𝘪𝘵𝘦𝘳𝘢𝘵𝘦, 𝘣𝘶𝘵 𝘩𝘦 𝙣𝙚𝙫𝙚𝙧 𝙢𝙖𝙙𝙚 𝙢𝙚 𝙛𝙚𝙚𝙡 𝙝𝙪𝙧𝙧𝙞𝙚𝙙. 𝘖𝘧 𝘢𝘭𝘭 𝘵𝘩𝘦 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦𝘴 𝘐 𝘳𝘦𝘤𝘦𝘪𝘷𝘦𝘥 𝘣𝘢𝘤𝘬, 𝘩𝘪𝘴 𝘸𝘢𝘴 𝘵𝘩𝘦 𝙚𝙖𝙨𝙞𝙚𝙨𝙩 𝙩𝙤 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙. 𝘐 𝘢𝘮 𝘴𝘦𝘯𝘥𝘪𝘯𝘨 𝘢 𝘣𝘪𝘨 𝘛𝘏𝘈𝘕𝘒 𝘠𝘖𝘜 𝘵𝘰 𝘛𝘰𝘱𝘩𝘢𝘵𝘵𝘦𝘳 𝘧𝘰𝘳 𝘦𝘮𝘱𝘭𝘰𝘺𝘪𝘯𝘨 𝘱𝘦𝘰𝘱𝘭𝘦 𝘭𝘪𝘬𝘦 𝘓𝘶𝘤𝘢𝘯.” “𝘐 𝘤𝘢𝘯𝘯𝘰𝘵 𝘣𝘦𝘨𝘪𝘯 𝘵𝘰 𝘦𝘹𝘱𝘳𝘦𝘴𝘴 𝘸𝘩𝘢𝘵 𝘢𝘯 𝘪𝘮𝘱𝘳𝘦𝘴𝘴𝘪𝘰𝘯 𝙝𝙞𝙨 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡𝙞𝙨𝙢 𝘩𝘢𝘴 𝘮𝘢𝘥𝘦 𝘰𝘯 𝘮𝘦 𝘢𝘯𝘥 𝙢𝙮 𝙛𝙞𝙧𝙨𝙩 𝙞𝙢𝙥𝙧𝙚𝙨𝙨𝙞𝙤𝙣 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙘𝙤𝙢𝙥𝙖𝙣𝙮. 𝘖𝘩, 𝘵𝘩𝘢𝘵 𝘢𝘭𝘭 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘳𝘦𝘱𝘴 𝘸𝘦𝘳𝘦 𝘭𝘪𝘬𝘦 𝘩𝘪𝘮! 𝘓𝘶𝘤𝘢𝘯 𝘪𝘴 𝘢𝘮𝘢𝘻𝘪𝘯𝘨!” “𝙇𝙪𝙘𝙖𝙣 𝙙𝙚𝙛𝙞𝙣𝙞𝙩𝙚𝙡𝙮 𝙨𝙩𝙖𝙣𝙙𝙨 𝙤𝙪𝙩 𝙛𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙩𝙝𝙚𝙧𝙨 𝙬𝙝𝙤 𝙤𝙛𝙛𝙚𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩. 𝘏𝘦'𝘴 𝘢𝘭𝘴𝘰 𝘮𝘢𝘥𝘦 𝘛𝘰𝘱𝘩𝘢𝘵𝘵𝘦𝘳 𝘮𝘰𝘳𝘦 𝘦𝘯𝘫𝘰𝘺𝘢𝘣𝘭𝘦 𝘵𝘰 𝘶𝘴𝘦!” Good customer service makes it easy for customers to do business with you. When customers have a positive experience with your company, they are more likely to come back and do business with you again. As a 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗨𝗽𝘄𝗼𝗿𝗸 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿 with 5+ years of experience working directly with customers, I can provide your customers with a positive experience and enhance the relationship they have with your business. 𝗛𝗶𝗿𝗲 𝗮𝗻 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂: ★ Increase Customer Loyalty ★ Improve Customer Retention ★ Enhance Workflow Efficiency ★ Reduce Payroll Costs ★ Enhance Brand Recognition 🏆 𝗦𝗞𝗜𝗟𝗟𝗦: ● 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: HelpScout | ZenDesk | Freshdesk | Tidio | Freshchat ● 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: WordPress | Shopify | WooCommerce | cPanel ● 𝗗𝗲𝘀𝗶𝗴𝗻 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Photoshop | Premiere Pro | Canva | DaVinci Resolve ● 𝗢𝗳𝗳𝗶𝗰𝗲 𝗧𝗼𝗼𝗹𝘀: Google Suite | Trello | Asana | Looker | Notion | HubSpot ● 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: Slack | Zoom | Skype | Teamviewer | Telegram | Discord 🖥 I have a professional home office setup with a high-end PC and Laptop and a high-speed(1Gbps) internet connection. 🌎 I'm reliable and available to work across different time zones. And I have the flexibility to work irregular hours when required. 🥇 Contact me now and take your business to the next level!
Phone Support
ZendeskHelp ScoutHubSpotAnswered TicketOrder FulfillmentCommunication EtiquetteCustomer ServiceCustomer SatisfactionExecutive SupportFollowing ProceduresTechnical SupportCustomer ExperienceCustomer Support Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
Trusted by
How do I hire a Phone Support Agent near Durban, on Upwork?
You can hire a Phone Support Agent near Durban, on Upwork in four simple steps:
- Create a job post tailored to your Phone Support Agent project scope. We’ll walk you through the process step by step.
- Browse top Phone Support Agent talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Phone Support Agent profiles and interview.
- Hire the right Phone Support Agent for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Phone Support Agent?
Rates charged by Phone Support Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Phone Support Agent near Durban, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Phone Support Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Phone Support Agent team you need to succeed.
Can I hire a Phone Support Agent near Durban, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Phone Support Agent proposals within 24 hours of posting a job description.