Hire the best Project Management Office (PMO) Freelancers in Bengaluru, IN

Check out Project Management Office (PMO) Freelancers in Bengaluru, IN with the skills you need for your next job.
  • $25 hourly
    Currently working as QA Lead and having 2 Years of Quality Assurance experience in setting up QA processes from ground zero, preparing detailed Test Plan document, Hands on experience in performing manual testing, building test cases, setting up Selenium for Automation Testing, using Postman for API Testing, using Jira for day to day operational tasks (like creating Bugs, Improvement tickets, and testing as per tickets based on features from the sprint), Preparing test reports, etc. Contributing on every aspect of journey as Quality Lead by participating in Daily Standup, Sprint Planning, Sprint Demo, Retrospective, All Hands. PMP Certified Professional with strong Project/Program/Transition Management skills with 16+ years of overall IT experience, 11+ years of Project Management experience working across Private & Public sector clients in Consulting, Pharma, Insurance, Banking, automobile, oil & gas, retail and FMCG. Cross sectoral experience in defining project deliverables, milestones, service level monitoring and reporting framework, preparing proposals/business case, monitoring the project/program using Agile Scrum methodology ensuring all risks are captured & mitigations actions put in place and issues are resolved in timely manner by managing dependencies effectively. Led multiple strategic IT projects such as Data & Analytics, Supply chain, Cloud Migration, Network Transformation & Managed Services. Prime responsibilities were to act as a central liaison for all Project/Program/Transition related activities, drive steering committee meetings, manage risks and issues and publish ongoing project status reports, report project SLAs/KPIs, manage day-to-day communication with all project stakeholders. Hands-on experience in building and coaching Agile teams from scratch and working with onsite-offshore models, matrix environments, customers, vendors, and contractors. Successfully executed several projects by utilizing onsite/offshore service delivery models with a focus on risk management, enterprise release management, problem/incident/change management, and conflict resolution. Assessed the entire landscape based on people, process & technology and managed entire transition planning, knowledge transfer, technology deployment, service readiness, people transfer, delivery operations setup as well as service management aspects of the project. Possess a broad blend of technology, industry, application experience and have excellent communication, technical mentor & presentation skills. Project Management tools - Microsoft Project Plan, JIRA, SNOW. Project Management - Planning, Tracking & Monitoring, Seminars, Training, Presentations, Mentoring, Performance management, Resource management. Designed and documented SOPs to establish clear project structure, governance, cost planning, controlling, service level reporting, risk management, change management, communication & training across various critical projects managed. Led multiple transition & transformation projects for data center migration, transition of infrastructure management services from onsite to offshore.
    Featured Skill Project Management Office (PMO)
    QA Testing
    Selenium
    Postman
    Manual Testing
    Quality Assurance
    Sprint Planning
    Project Management
    ServiceNow
    Program Management
    Project Management Office
    IT Infrastructure
    Data Center
    Jira
    Agile Project Management
    Microsoft Office
  • $33 hourly
    KEY COMPETENCIES * Employee Retention * Employee Engagement * Performance Management * Compensation & Benefits * Training & Induction * Recruitment * Operational Management * Client Management * Change Management * Data Management & Analysis EXPERIENCE SUMMARY With over 15 years of experience as an HR Business Partner and HR Generalist, I have worked with leading software companies in the Telecom and Services sectors, including Tata Elxsi Ltd., Sasken Communication Technologies Ltd., Aricent Technologies Ltd., and within the Media Industry at the Times Group. As a seasoned HR Leader, I possess deep expertise across various HR domains such as Employee Retention, Talent Management, Employee Relations, Performance Management, Compensation Management, Change Management, and Operational Management. I have a proven track record as a Strategic Business Partner, driving innovative
    Featured Skill Project Management Office (PMO)
    Procurement
    HR Cloud Onboard
    HR Policy
    HR System Management
    Project Management Office
    Task Coordination
    Logistics Coordination
    Operations Analytics
  • $50 hourly
    I’m an IT Project Manager with experience managing complex projects under Infrastructure and Technology portfolio. Expertise in Risk Management, Project Planning and Tracking, Stakeholder Management.
    Featured Skill Project Management Office (PMO)
    Stakeholder Management
    Risk Management
    Project Planning
    Project Management Office
  • $50 hourly
    Strategic Leader with 9+ years of combined experience across Ed-tech, Automobile, Aluminium, Apparel & Chemical Industries in domestic and international markets. ISB alumni adept in setting up 0 to 1 success roadmaps to achieve revenue targets.
    Featured Skill Project Management Office (PMO)
    Marketing
    Project Management Office
    Operations Management Software
    Program Management
    Business Planning & Strategy
    Presentations
    Market Research
    Email Marketing
    HubSpot
    Lead Generation
    Growth Strategy
    Category Management
  • $55 hourly
    PROFESSIONAL SUMMARY PMP® certified professional with 10+ years of experience in PMO strategy, program, and project management and Scrum Master . Expertise in governance frameworks, RACI models, project charters, roadmap creation, and execution of complex programs. Proven track record in stakeholder management, aligning CXO-level priorities, and leading cross-functional teams to deliver high-visibility initiatives on strict timelines. Worked on multiple PM roles, driving strategic delivery and organisational growth through Agile methodologies, risk management, and effective execution.
    Featured Skill Project Management Office (PMO)
    Scrum
    Project Management Professional
    Project Management Office
    Program Management
  • $50 hourly
    I'm a dedicated and detail-driven PMO Analyst with a passion for helping projects run smoothly. With experience in tracking progress, managing schedules, and supporting resource planning, I focus on keeping things organized and ensuring everything stays on track. I love collaborating with teams, solving problems, and helping everyone stay aligned to achieve project goals. My strong communication skills and enthusiasm for continuous learning drive me to support both the people and processes that make projects successful.
    Featured Skill Project Management Office (PMO)
    KPI Metric Development
    Slack
    Microsoft Teams
    Atlassian Confluence
    Microsoft SharePoint
    Governance, Risk & Compliance Software
    Project Management Office
    Jira
    Microsoft Project
    Project Management
    Tableau
    Microsoft Power BI Data Visualization
    PowerPoint Presentation
    Microsoft Excel
  • $300 hourly
    JOB OBJECTIVE To obtain a challenging and growthoriented position as a Global Relationship Client Manager, where I can leverage my 11 years of experience in customer service, project coordination, and client relationship management to drive strategic account growth, enhance customer satisfaction, and support global service delivery for key clients. AREAS OF EXPERTISE ? Global Account Management ? Cross-functional Team Collaboration ? Client Relationship Management ? Project Coordination & Delivery ? Service Level Agreements ? Logistic & Supply chain Support ? Compliant Resolution ? Escalation Handling ? Customer Retention ? Data Analysis & Reporting PROFILE SUMMARY ? Possess nearly 11 years of experience in customer service, order management, and cross-functional coordination, ensuring seamless end-to-end service delivery. ? Skilled in expediting, quotation procurement, invoicing, and collaborating with
    Featured Skill Project Management Office (PMO)
    Virtual Assistance
    Project Management Support
    Customer Experience Management Software
    Customer Engagement
    Client Management
    Project Management Office
    Customer Service
  • $40 hourly
    With over 25 years of experience leading global IT delivery programs and driving cost optimization and stakeholder success, I am confident I can contribute significantly to any organisation I will be associated with. Please find my resume attached for your consideration. I look forward to the opportunity to discuss my application. I am open to Hybrid or remote working, ready to work in second shift till 11 PM IST. Excited about the opportunity to collaborate with talented teams and drive organizational growth. Summary : ✅ PMI – Project Management Institute Framework Experience • 25+ years in IT with 18+ years in project/program/people management. • Led global teams across Asia, Europe, North America, and Australia. • Delivered end-to-end projects using Agile & Waterfall methodologies. • Managed portfolios worth $30M+ and individual projects > $1M. • Proven skills in Risk Management, Stakeholder Engagement, Financials, Governance. • Tools: MS Project, Rational Team Concert (RTC), RPM, Cognos. • Certified: IBM Advisory Project Manager, Scrum Master, IBM Certified Mentor. 🔧 ITIL – (IT Infrastructure Library) Experience • Extensive experience in Application Support, Incident, Problem & Change Management. • Responsible for SLA/KPI tracking, dashboard reporting (via ServiceNow), and compliance. • Led 24x7 AMS support (India, US, Philippines) and handled critical production issues. • SPOC for ISO, CMMI, SOX, and ASCA audits, managed compliance reviews and risk registers. • Implemented ticket automation, cost optimization, and service delivery improvements. • Business Continuity: BCP/BCM Specialist, led pandemic readiness and operational continuity. • Tools: ServiceNow (SNOW), Remedy, RTC, collaboration tools (Slack, Jabber). 🔗 SIAM – (Service Integration and Management) Framework experience • Actively involved in multi-vendor service coordination across towers (with DPEs, SDMs). • Managed integration across infra, apps, and operations in M&A and global programs. • Governed cross-functional services with transparent SNOW dashboards & RAID logs. • Monitored backlog, aging, ensured ticket volume adherence, and led ITIL process compliance. • SPOC for operational KPIs (utilization, onboarding/offboarding, forecast, training, CT0). • Ensured timely RCA/Change closures, driving collaboration with Problem/Change teams. Industries Served: Aerospace, Banking, Insurance, Airlines, Manufacturing, Leasing Notable Clients: Bombardier, UBS, ANZ, Advance Auto Parts, IBM Global Financing
    Featured Skill Project Management Office (PMO)
    Project Planning
    Operations Management Software
    People Management
    IT Project Management
    Project Delivery
    Project Management Office
    Project Management
  • $70 hourly
    [Upwork Top Rated Freelancer 2023] Hi! I am Shreya Mahendru and I love and enjoy managing exciting projects and helping teams adopt the Scrum framework to simplify their work. I have worked with companies like Domino's, Nielsen, NASA, XL Axiata, Labster, etc. and also with early stage startups in their scaling phase. I act as a bridge between the business needs and product delivery by bringing in efficiency and effective workflows via my Project Management and Operations skills. I fluently combine the relevant stakeholders and teams to knit the information flow for high-performance in the organizations. 📌 My expertise: Depending on the project's scale and needs, I can deliver the whole cycle of Project Management and Product Operations. I can support teams by acting as the Scrum Master by bringing my experience and expertise in it. 🛠 Tools: 8+ years of experience with JIRA, Confluence, Trello, other Atlassian products | Asana, Basecamp | Zoho Projects | Gitlab | Monday.com | Airtable | Miro | Notion | Slack and Slackbots | Loom | Canva, Zeplin, Figma, Sketch | GSuite Products - Google Sheets, Google Docs, Google Slides, etc. | GANTT and other Project Planning Methods | and other modern projects/product management tools 💡My Principles of working: - I do everything possible to provide 100% satisfaction to my clients, I'm a quick learner and have genuine satisfaction when my client's business scale to the next level. - I'm easy to work with but also result-oriented :) - Reliable - No supervision or micro-management required. - Continuous Learner With my diverse educational background, I bring with me skills like attention to detail, technical and business writing abilities, analytical thinking skills, innovative and original approaches to usual cases, etc. I possess the capability to work individually as well as with teams. I am comfortable working under deadlines, yet delivering the best quality, along with ensuring my clients'/partners' satisfaction. I do not get scared to re-work on things of you are not satisfied with them. I look forward to building a healthy relationship and working with you!
    Featured Skill Project Management Office (PMO)
    Product Development Life Cycle
    Communications
    Project Management Office
    Product Development Process
    Product Roadmap
    Product Management
    Management Skills
    Project Management
    Jira
    Scrum
    Gantt Chart
    Project Plans
    Agile Project Management
  • $30 hourly
    Hello, Thanks for viewing my profile! I am a Program Manager with 14 years of experience in the Corporate World. I am an expert in Excel, data analysis, project planning, scheduling, management and data visualization. I have used excel, smartsheet, tableau, rally, salesforce, MS project. I am PMP certified and I have a lean six sigma green belt. I am new to the freelancing field and I am excited to be able assist you with your requirements! Please reach out to me for any data analytical, powerpoint, canva, Microsoft Project (MPP) or other Business analyst/Project Management needs.
    Featured Skill Project Management Office (PMO)
    Project Management Office
    Program Management
    Microsoft Excel
    Microsoft Project
  • $25 hourly
    Over 33 years of total experience, including organizational leadership, strategic business building, and over 21 years in Program and Project Management, 12 years in IT and Digital Transformation Projects, and simultaneously delivering Project/Program Management Coaching, Mentoring and Faculty for In-house Corporate Leadership Development and Career Development Programs, Skill Development for next generation leadership, Capability Building and Future Skills Development coach. Experienced in managing programs and projects focused on Organization and Finance Digital Transformations including ERP Implementations, Upgrade, Managed Services Delivery, Enterprise Architecture management. Skilled in large global/virtual team management and capability setup. Specialist in leading teams successfully to deliver business value. Possess excellent client/stakeholder management and problem solving skills to guide teams to achieve above and beyond organization goals. Experience in Architecting Enterprise IT assets, enabling Finance Digital Transformation projects. Excellent negotiating skills to work with all stakeholders including leadership and clients to align (tactical & strategic) program & the project teams with the stakeholder requirements and market dynamics. Strong experience of 28 years working with global stakeholders to deliver results above and beyond expectations at Fortune 50 companies. Excellent coaching and mentoring skills, which are appreciated by team members. Expert in Predictive, Adaptive, Iterative methodologies for program delivery. Specialties: Global Program and Project Delivery Management, Finance Data Transformation Project Management, Digital Transformation Project Management, Agile Program Management, Adaptive Leadership, Large Teams Resource Management, Design and Development of Enterprise Architecture, Practice of Predictive, Iterative Models for Project Delivery, SAP ERP Project Delivery and Resource Management, IT Services Project Management, Financial Management, Capital Budgeting and Financial Accounting, Taxation, Business and IT Services Consulting, Behavioral Management Consulting, Leadership and Management Coaching, Delivery of Career Milestone Programs, Volunteering at Educational Institutions, Old Age Homes and Blind Schools.
    Featured Skill Project Management Office (PMO)
    Business Consulting
    Business Analysis
    Enterprise Resource Planning
    Enterprise Architecture
    Entrepreneurship
    Research Paper Writing
    Project Management Office
    Education Presentation
    Professional Development
    Content Development
    Agile Project Management
    Project Management
    Coaching
    Training & Development
    Finance & Accounting
  • $369 hourly
    🏆LinkedIn Top Voice in 4️⃣ domains: Strategy, Business Management, IT Strategy & Storytelling 🏆 🌟 Transform Your Business with a Global Leader in Sustainable Growth & Innovation: 28+ Years of Global Management Consulting: Pioneering roles at Accenture, Aviva, +++ across the USA, UK, Singapore, and Europe. With a career marked by leadership roles as CEO, COO, and Board Adviser, I have consistently steered companies towards a harmonious blend of fiscal achievements and steadfast environmental and societal commitments. I architect billion-dollar enterprises with a core focus on profitability, sustainability, and planetary well-being. 🔥 Core Competencies: Strategic Planning: Expert in business, operations, process optimization and financial planning and analysis. Organizational Excellence: Mastery in structure design, continuous improvement, and optimization. Business advisory, Business coaching. Talent Development: Focused on engagement, inclusive workplaces, executive training, and mentoring. Career Coaching, Learning and Knowledge Management. Personal coaching. My Driving Force: I thrive on complex challenges and the opportunity to sculpt new businesses, especially those that align fiscal growth with environmental care. 💡 Exclusive Services: 1️⃣ Executive Leadership: Virtual/Fractional CEO/COO/CTO/CIO roles, building resilient businesses. 2️⃣ Project Management: Proficiency in managing diverse, complex projects. 3️⃣ Business Reengineering: Innovating for smoother operations and strategic refinement. 4️⃣ E-Business & E-Commerce Development: From website setup to online marketplace creation. 5️⃣ Business Coaching: Offering perspectives and accountability for growth. 6️⃣ Business Planning & Market Research: Tailored strategies and deep market analysis. 7️⃣ Social Impact Strategy: Integrating social causes for meaningful impact. 8️⃣ ESG Consultation: Specialization in sustainability, food security, and rural development. 9️⃣ Data Science Proficiency: Advanced data analysis with Python, R-Language, and Geospatial Data Science. 🔟 IT Infrastructure & Cloud Services: Expertise in comprehensive IT infrastructure, cloud solutions, network management, and managed services, ensuring robust and scalable technology frameworks for businesses. Business Operations and Optimisation services: 1️⃣ Business Process Optimization: Enhancing business performance with sustainability at the forefront, using LEAN Six Sigma principles. 2️⃣ Complex Program Strategy and Management: Orchestrating and executing complex programs for strategic alignment and impactful, sustainable results. 3️⃣ Strategic Business Advisory / Board Advisory: Offering strategic insights and accountability for businesses aiming for sustainable growth. 4️⃣ Market Research: Providing comprehensive research services, supporting decisions that are fiscally and environmentally prudent. 🌐 Comprehensive Management Consulting Services: 1️⃣ Strategy & Management: Idea Validation: Ensuring viability and market fit of business concepts. 2️⃣ Market & Customer Research: Gaining deep insights for strategic decision-making. 3️⃣ Bespoke Business Model Design: Crafting tailored strategies for unique business needs. 4️⃣ Organizational Alignment: Streamlining operations for optimal performance. 5️⃣ Optimization: Business Process Analysis & Refinement: Enhancing operational workflows. 6️⃣ Cost Reduction Strategies: Identifying and implementing savings opportunities. 7️⃣ Operational Enhancements: Upgrading processes for increased efficiency. 8️⃣ Project Management Excellence: Tailored Staffing Solutions: Providing both full-time and fractional experts. 9️⃣ Operations & Project Oversight: Managing projects with precision and expertise. 🔟 Budget & Outcome Focused: Ensuring adherence to financial goals and project objectives. Innovative Marketing Strategies: Crafting compelling go-to-market strategies, demand generation, sales enablement strategies, and providing secondary market research insights. ✨ Ready to elevate your business with unparalleled expertise and a global perspective? Let’s collaborate to create a future of sustainable success. Connect now!
    Featured Skill Project Management Office (PMO)
    Growth Strategy
    Business Process Management
    Business Process Reengineering
    Project Management Office
    Six Sigma
    Business Strategy
    Process Optimization
    Innovation Strategy
    Business Innovation
    Lean Startup
    Lean Consulting
    Digital Marketing Strategy
    Startup Consulting
    Project Management
    Business Operations
  • $20 hourly
    Greetings! You have reached Prashanth's Profile. Seasoned Senior Project Program Manager with 19+ years of experience. Expertise in guiding organizations through complex programs to achieve strategic goals by exhibiting Leadership, Transformational, and Management skills. Over the past 3 years, Transformed the Organization to an Agile way of working and spearheaded delivery of 5 critical products, yielding potential revenue and cost savings of USD 45 million. What do I offer? • Project Management Consulting Services. o Help Projects achieve meet their Strategic objectives, through Project Management activities. o Streamlining Project Management Processes and Enhancing Process Efficiency by removing process waste. • Program Management Services o End-to-end Program Management services by handling complex projects, ensuring seamless execution and delivery. • PMO Services o Assistance in Project Governance, Reporting, and Risk Management • Agile Transformation Service o Helping Organisations into Agile Transformation into Agile way of Working. o Training Team on Agile, Scrum Methodologies, Scrum of Scrum, LeSS or SAFe Frameworks. • Project review and Optimization o Review Project Progress and provide insight based on the Data. o Review and provide recommendations for Optimizing Processes, enhancing Productivity, and Identification & Mitigation of Risks. • Content Creation o LinkedIn Top Voice for Project Management, I can help with Content Creation. Most recent tenure at IQVIA Technologies. My achievements are • Led a cross-functional team to deliver multiple projects within budget and ahead of schedule, surpassing initial feature targets by 20%. • Utilized Jira for seamless project tracking and team communication, resulting in a 20% increase in transparency and collaboration. • Managed the development lifecycle of SaaS solutions, resulting in a significant revenue generation of USD 45 million over two years. • Spearheaded the adoption of Agile best practices, reducing process waste and improving project delivery efficiency, leading to a remarkable 25% decrease in project delays. • Directed a Performance Improvement initiative, collaborating with teams to enhance product feature performance by an impressive 40%. • Streamlined workflow processes, implementing agile delivery strategies that reduced project delivery time from 75 days to an average of 45 days. • Received accolades for measurable improvements in key performance metrics, including cycle time reduction, decreased defect rate, and enhanced customer value delivery. I excel in various Project Management Tools and Skills. • Project Initiation, Project Constraints Management (Scope, Cost, Time, Quality, Stakeholder ), Project Execution, Project Monitoring and Control, and Project Closure. • Execution of Project using Agile Methodologies, Scrum, Scrum@Scale, Scrum or Scrum, LeSS, SAFe Framework. • Team Management, Conflict Resolution. • JIRA and Confluence, AI Tool Integration (Similar to Asana, Trello, Monday)
    Featured Skill Project Management Office (PMO)
    Scaled Agile Framework
    Microsoft Project
    Value Stream Mapping
    Agile Project Management
    Program Management
    Project Management Office
    Project Budget
    Project Portfolio Management
    Project Planning
    Project Delivery
    Cost Planning
  • $15 hourly
    Experience in project management, quality management, QA Methodologies, CMMI, Trained in ISO 9001 Auditing, Certified Scrum Master and Total Quality Management Practitioner. Proficient working with Office 365, SharePoint, POWER BI, Power automate and other 0365apps, SharePoint 2013, SharePoint 2010,MOSS 2007, Lotus Notes Domino 6.5 & 8.5. Passionate Learner!
    Featured Skill Project Management Office (PMO)
    Analytics
    Project Management
    Microsoft Power Automate
    Quality Management System
    Project Management Office
    Office 365
    Microsoft Project
  • $20 hourly
    I am a Project Manager who loves to help people with Documentation works such as Resume Writing, Task Trackers, Scrum tool designing, Attractive Powerpoint Presentations, Excel Analysis etc. More about my company : We owns and runs a company of exterior and interior designing called "DecoTerio Surface Solutions' . We use trending and excellent Products and Technologies to make our dream house or building looks more attractive.
    Featured Skill Project Management Office (PMO)
    Resume Development
    Resume Design
    Scrum
    Documentation
    Business Analysis
    Data Analysis
    Microsoft Excel
    PowerPoint Presentation
    Resume Writing
    Data Visualization
    Project Management Office
  • $25 hourly
    SUMMARY PMP Aspirant and results-driven project management professional with over 13+ years of experience in the BFSI Domain, with specializing in financial crime prevention projects. Seeking to leverage extensive expertise in leading high-impact initiatives in financial institutions, building on a proven track record of success in project management and business analysis.
    Featured Skill Project Management Office (PMO)
    Microsoft Project
    Business Consulting
    FinTech Consulting
    Business Analysis
    Know Your Customer
    Anti-Money Laundering
    Fraud Mitigation
    Project Management Office
    Customer Engagement
    Project Management
  • $20 hourly
    Certified PMP & Scrum Master Trainer | Project Management Expert Are you looking for a highly experienced PMP® and Scrum Master Trainer to help professionals achieve their certification goals? With a deep understanding of Project Management methodologies, Agile frameworks, and industry best practices, I specialize in delivering top-tier training that empowers individuals and teams to excel. What I Offer: ✅ PMP Certification Training – Comprehensive guidance on PMI’s PMBOK methodology, exam preparation, and real-world application. ✅ Scrum Master Training – Expert instruction on Agile principles, Scrum framework, and certification preparation (CSM, PSM). ✅ Project Management Consulting – Tailored solutions for teams to enhance productivity, collaboration, and project success. ✅ Corporate & Individual Coaching – Personalized mentoring to help professionals advance their project management careers. Why Choose Me? ✔ Certified PMP & Scrum Master with hands-on industry experience. ✔ Proven track record in coaching professionals for PMP and Scrum certifications. ✔ Engaging, interactive, and result-driven training methodologies. ✔ Flexible training formats (online, workshops, 1-on-1 coaching). Let's connect and elevate your project management expertise! Contact me to discuss your training needs.
    Featured Skill Project Management Office (PMO)
    Technical Writing
    Training
    Coaching
    Project Management Office
    Project Management Support
    Project Management Professional
  • $75 hourly
    20+ years experience of Strategic Consulting & Planning, Business Transformation, and Program Management. I have been incredibly lucky to have had a vivid career so far collectively spanning 40+ countries in scope of work, over 6 industries, and multiple global corporations, including Marriott, Hewlett Packard, Target, and Capgemini.
    Featured Skill Project Management Office (PMO)
    Business Transformation
    Change Management
    Business Planning & Strategy
    Corporate Communications
    Management Consulting
    Project Management Office
    Project Management
  • $10 hourly
    As a seasoned IT project manager with over 9 years of experience, I have successfully led and managed multiple projects across various domains, including technology, digital, and consulting. My expertise lies in program management, IT management, and technology management, which I have honed through my roles at BDO, Accolite Digital, and Anunta Technology Management Services Ltd. I am passionate about delivering high-quality solutions that meet the needs and expectations of clients and stakeholders. I have a strong background in information science and engineering, which enables me to leverage technology to drive business growth and innovation. I am also a certified Scrum Master and PRINCE2 practitioner, which demonstrates my commitment to best practices and continuous improvement. My goal is to continue to grow and learn as a project manager, and to contribute to the success of any organization I join.
    Featured Skill Project Management Office (PMO)
    Project Planning
    Project Management Office
    Project Delivery
    Process Design
    Project Management
    Microsoft Project
  • $30 hourly
    Objective As a Senior Co-Ordinator, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
    Featured Skill Project Management Office (PMO)
    Training & Development
    Employee Onboarding
    Team Management
    Data Entry
    Project Management Office
    Client Management
    Human Resources
    Administrative Support
  • $60 hourly
    PERSONAL STATEMENT Versatile professional with over 13 years of experience in project management, specializing in digital transformation, website development, migrations and e-learning projects. Currently serving as Senior Product Specialist-Consultant. Excellence in Agile/Scrum methodologies, spearheading cross-functional teams, administering digital platforms and consistently augmenting project quality and client satisfaction. Proficient in overseeing complex digital platforms and tools like Salesforce, Sitecore, Java and AWS by identifying and resolving project blockers, implementing best practices and fostering strong client relationships in fast-paced environments. Accomplished academic foundation with
    Featured Skill Project Management Office (PMO)
    Project Management Support
    Project Planning
    Project Management Office
    Project Management
    Client Management
    Problem Solving
    Analytical Presentation
    Management Consulting
  • $13 hourly
    Profile Summary Experienced and detail-oriented Project and Program Management Specialist with over 7+ years of expertise in managing diverse IT and Agile projects. Adept at governance, strategic planning, stakeholder management, overseeing and delivering highquality solutions across domains. Proven history of driving successful programs,resolving production issues,mentoring highperforming teams and end to end project delivery.
    Featured Skill Project Management Office (PMO)
    Project Management Office
    IT Project Management
  • $25 hourly
    I’m a global operations and client success leader with 18+ years of experience empowering organizations across industries like SaaS, airlines, and shared services. Whether you're looking to optimize service delivery, customer service, operations, roll out enterprise tools like Concur, or elevate customer experience metrics, I can help. • Proven expertise in service delivery, stakeholder engagement, and Concur expense tool implementations • Full-cycle project and team management from planning to execution • I prioritize consistent communication and collaboration to ensure impactful, client-focused outcomes Let’s work together to deliver results that matter.
    Featured Skill Project Management Office (PMO)
    Accounts Payable
    Problem Solving
    Phone Communication
    Client Management
    Vendor Management
    Project Management Office
    Project Management
    Project Accounting
    Customer Service
  • $25 hourly
    Professional Summary Experienced Management Information System Executive skilled at keeping today's sophisticated computer systems running efficiently and maintaining business operations. Successful experience in retail and personal banking back office operations, customer support and order management for telecom domain as well with recognized strengths in customer service, problem solving and troubleshooting. Eager to rejoin the workforce after a career break taken for family commitments, bringing renewed energy, focus, and dedication to professional growth. Core Competencies Process Management | MIS Reporting | Client Coordination | Team Training | Quality Assurance | Automation Support | Stakeholder Communication | PMO Support | SOP Documentation
    Featured Skill Project Management Office (PMO)
    Data Processing
    Project Management Office
    Order Management
    Project Management
    Data Entry
  • $30 hourly
    With PMP® and ITIL® certifications and over a decade of experience across diverse industries including IT Infrastructure, Automotive, and Defense, I am a highly skilled Project Manager specializing in Change, Incident, and Risk Management. I excel at leading complex initiatives, ensuring project success through meticulous planning, proactive risk mitigation, and seamless execution. My expertise lies in orchestrating end-to-end project lifecycles, from defining scope and managing resources to facilitating cross-functional collaboration and driving continuous improvement. I have a proven track record of implementing robust ITIL change projects (RFC lifecycle, CAB facilitation, forward schedule conflict resolution) and ensuring 100% schedule compliance with zero unplanned service interruptions. I am proficient in identifying and assessing risks, developing comprehensive mitigation strategies, and managing incidents to restore service swiftly. My experience spans IT infrastructure, new product development, and complex engineering programs for critical defense systems. I'm adept at leveraging tools like ServiceNow, streamlining workflows, and communicating effectively with all stakeholders to achieve strategic objectives. Let's partner to bring structure, control, and successful outcomes to your most critical projects and operational challenges. Skills: Project Management: PMP Principles, Project Planning, Scope Management, Timeline Management, Budgeting, Stakeholder Management, Project Delivery & Closure Change Management (ITIL): RFC Lifecycle, CAB Facilitation, Forward Schedule of Change, Standard/Normal/Emergency Change Classification, Change Calendar Management, Post-Implementation Review (PIR) Incident Management: Issue Tracking & Resolution (ServiceNow), Problem Management, Root Cause Analysis (RCA), Corrective Actions Risk Management: Risk & Impact Analysis, CI Dependency Mapping, Business Impact Scoring, Risk Mitigation Strategies ITIL Framework: Process Improvement, Service Operations, Service Transition IT Infrastructure: Wintel, VMware, Mainframe Operations, Network Device Change Operational Excellence: MBM/DRP/TRP Development, OAT Execution, DR Failover/Fallback, Rollback/Backout Procedures Process Documentation: Process Interface Manuals (PIM), Functional Specifications, Training Curriculum Team Leadership & Mentoring: Cross-Functional Coordination, Global Communication, Performance Coaching Vendor Management: SOW Review & Approval, Supplier Liaison, Technical Compliance Presales: RFP/RFQ/SOW Estimation, Technical Clarifications
    Featured Skill Project Management Office (PMO)
    Incident Management
    Risk Management
    Project Risk Management
    Project Scheduling
    Project Management Office
    ITIL
    Change Management
    Stakeholder Management
    Agile Project Management
  • $20 hourly
    Program Manager with 6+ years of experience driving large-scale AI/ML Data Operations, vendor-led programs, and human-in-the-loop systems at AWS and Deloitte. Skilled in program execution, micro-task optimization, stakeholder alignment, and performance improvement. Proven ability to manage third-party vendor teams, scale data workflows, and align with cross-functional Engineering, Product, and Science teams. Amazon Web Services · Bangalore, India Feb 2022 - July 2023 Program Manager Led AI/ML programs for the AI Data Operations team of AWS SageMaker, working closely with Engineering, Product, GTM and Science to use machine learning automation to enhance operational efficiency, optimize human computation micro-tasks, and drive large-scale AI improvements through human-in-the-loop pipelines. Led the execution of the $2M data labeling programs, monitored vendor’s key performance indicators (KPIs), mitigated risks, and contributed to budgeting, forecasting, training and vendor headcount planning for AI Data operations.. Optimized resource allocation, led pricing negotiations, and implemented productivity strategies, reducing operational expenses from 159% to 68% and delivering $87,000 in annual savings, while cutting administrative overhead by 75%. Deloitte Consulting · Bangalore, India Aug 2017 - Jan 2022 PM Consultant Led the PMO team for a Supply Chain Peoplesoft project of a US based healthcare giant conducting day- to-day project planning and coordination, inventory planning and staffing across multiple teams Implemented an end-to-end standardized process for audit reporting leading to successful audits every year Provided mentorship and training to over 150 team members on project risk management and the handling of sensitive healthcare data
    Featured Skill Project Management Office (PMO)
    Wardrobe Styling
    Blog Writing
    Adobe Photoshop
    Video Editing
    Adobe Illustrator
    Home Design
    Event Planning
    YouTube Thumbnail
    Canva
    Microsoft PowerPoint
    Excel Macros
    SQL
    Program Management
    Project Management Office
    Tableau
  • $9 hourly
    Are you looking for a detail-oriented professional who can elevate your IT operations through data-driven service delivery, accurate SLA tracking, and world-class incident/problem management? I’m here to help. With over 14 years of experience at IBM, I specialize in Service Level Agreement (SLA) metrics, project administration, incident and problem management, and stakeholder coordination. From building SLA dashboards using tools like MS Access and Excel to coordinating cross-functional teams across geographies, I’ve consistently helped organizations meet performance KPIs, reduce downtime, and improve operational visibility. A career highlight includes traveling to Georgia, USA, to lead the transition of problem management from the client’s senior leadership—an experience that honed my cross-cultural communication and stakeholder management skills. ✔ Expert in ITSM tools like ServiceNow, Remedy, INFOMAN, TSRM, HP Service Center, and ClearQuest ✔ Hands-on experience with MS Access automation, SLA scorecards, and service review reporting ✔ Proficient in incident backlog reduction, RCA quality improvements, and ITIL V3 Foundation certified ✔ Strong understanding of PMO operations, risk/issue tracking, BCP planning, and process governance I bridge the gap between IT operations and business needs, making complex service data understandable and actionable for both technical and non-technical stakeholders. Whether you need help optimizing your SLA performance, managing high-severity incidents, or streamlining service reporting, I bring clarity, structure, and precision to the table. I’m currently expanding into AI-driven data analytics to bring even deeper insights to service delivery metrics . I am also learning python , to enable me clean dirty datasets and help you develop better business insights with appropriate visualisations using matplotlib and seaborn. Let’s collaborate to make your service operations leaner, faster, and more reliable!
    Featured Skill Project Management Office (PMO)
    Python
    AI Data Analytics
    Microsoft SharePoint
    Dashboard
    Task Coordination
    Trello
    IBM SameTime
    ServiceNow
    ITIL
    Project Management Office
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