Hire the best Procedure Manuals professionals

I am a writer and editor specializing in academic and technical writing. I have over 15 years of experience writing, editing and proofreading through my roles as a staff member at literary journals, a writing center tutor, a university instructor of English, and a publications specialist for both 121 and 135 airlines. Academic Writing Services I specialize in editing the following: -Personal Statements/Statements of Purpose -Theses -Dissertations Technical Writing Services I specialize in writing/editing the following: -Process and Procedures Manuals/Documents -User Help Guides -Product Manuals -Assembly Guidelines -Other Technical...

#1 in earnings on Upwork worldwide for the term "instructional designer", #2 for "Storyline", and #4 for "ux/ui" ($500K+ and 10,000+ hours)! Currently have a provisional patent for integration of ChatGPT into learning management systems. Over the last 25 years, I have designed, developed, and project managed over 150 web and elearning projects for clients like Bank of America, Wachovia, American Express, and Chase, totalling over 750 hours of training. Besides being a Senior instructional designer and UX/UI designer, I am also a software architect and business analyst who has designed and project-managed several DB-driven websites, and...

Malik possesses more than 10 years of experience in management consulting; business analysis; developing and implementing business policies and procedures; expert judgement; and successfully delivering a wide range of projects. He is a PMP® certified project management expert who focuses on implementing industry standards, best practices and project management methodologies to successfully deliver projects and align them with the strategic organisational objectives and business core values. Throughout his project management experience, Malik always focused on refining project processes, developing business and project control systems and...

Consultare Inc. Founder of InterlinkIQ.com is a PCQI, FSVPQI, QMS, Food Safety Management System, Cannabis, and Healthcare Compliance Consultant that specializes in Compliance and Automation of Quality Systems, Quality Management Systems, Food Safety Plans, HACCP, Preventive Controls, and Process Controls in the ready-to-eat, ready-to-cook, consumer packaged goods (CPG), food, produce, herbs and spices, cosmetic, pharmaceutical, nutraceutical, medical food, infant formula, dietary supplement, functional food, beverage, cannabis, tobacco product manufacturing. We develop and customize processing and preventive control programs, policies,...

I am a Ph.D Scholar in Education with more than 15 years of experience in Education and Training related activities including: - Training Content Developer - Course developer & Technical Content Developer - Research Writer - Qualitative Researcher - Assessment Test Developer - Safety Content Developer - Syllabus Evaluator - Teacher Evaluator - Student Evaluator - Procedure Developer - SOP Developer - User Manual Developer - Service manual Developer - E-book Developer The skills which I possess are: • Course Development • Question Bank or MCQ Bank Development (Fully structured and systematic) • Syllabus Outlining, Development, Alignment, and...

Seasoned Technical, Medical, Legal and Literary Translator provide you with a cost-effective, highly efficient solution to your translation needs from English, German, French, Italian and Portuguese into Spanish. * Over 20 years of experience at your service * Exceptional Quality * Fast Turnaround * Affordable Rates. Making business and communications easier worldwide! Discover a world of choices and flexibility to enhance your communications!

I am a Dallas native with a passion for customer experience and written language. My goal is always to make training, documents, and procedures less convoluted and more user-friendly. I am also a learning enthusiast with the drive to learn as much as I can in this lifetime, so I enjoy working on a variety of projects under different difficulties, industries, and lines of business. I have a BA in technical and business writing, and I am the owner of Rennovate It. I have partnered with various small businesses, authors, individuals, and Fortune 500 companies (including Southwest Airlines, Skyflow, Bank of America, SmartMoving, Wells Fargo,...

Risk management specialist, vCISO - 20 years of experience with business IT consulting, regulatory compliance, and acting as a virtual CISO for multiple companies. Commonly assist with vendor risk questionnaires and cybersecurity strategy for organizations of all sizes. Risk management done correctly helps a business grow and save money. Managing losses properly means that the organization makes more money, retains more clients, and while others in similar companies disregard the importance of information privacy, businesses that make cybersecurity a cornerstone of modern business will grow. I want to show you how proactive cybersecurity...

My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets

I am a Customer Service professional who possesses excellent written and verbal English communication skills. I have over 10 years of experience in customer service and sales working for companies like Amazon.com. Target.com and XM Satellite radio in call centers. In addition to my experience with BPO, I have been working at home as a Virtual Assistant and Customer Service agent full time since 2017. I am hard-working, dedicated and committed to my tasks. My work ethics has allowed me to build strong relationships with my clients. My particular strengths include: Data entry Email handing Troubleshooting VoIP (RingCentral, Zendesk, and...

I have been in the customer service industry for 7 years now. I have handled mostly financial campaigns. With my years of experience, I have been cultivated to provide excellent customer service have been in the Business Process Outsourcing handling financial accounts as a Credit Card Specialist for American Express and a Phone Banker for Bank of America in 2012. I have worked as a Risk Management Analyst for JP Morgan Chase, which was more on fraud analysis and research. I've also worked with Wells Fargo with the same job with a different title: Research Analyst for credit card disputes. I can work in a fast-paced environment. Can work...

Building a company culture with remote workers is a daunting task that many companies have to tackle now, with many potential employees starting to work remotely. I can learn what is needed within a company and recruit top-tier talent, training them in the customer service skills I have honed while working with companies like Microsoft Company and iHerb, and instilling in this new team a sense of pride and ownership in the work they'll be doing and the people they'll be working with. Often when an employee falters, many leaders fail to seek understanding but jump too quickly to punishment. If we take the time to learn how to help them be...

Are you a (new) business owner ready to scale, but you're afraid that your project management systems aren’t ready? If you don’t prepare yourself well and still increase your sales, sooner or later, everything will collapse like a house of cards. The #1 mistake I see business owners make when they start growing is that they stop thinking and start running around like a headless chicken, killing fires and assisting wherever they are needed. Whatever business you have, as you grow, everything will naturally become more complex. It’s inevitable and just part of the process. Especially during times of growth, it’s important that YOU stay on...

Creativity with a Business Mentality I am a full time writer, and have recently moved back to London after five years in Asia. As well as a love and talent for all kinds and writing, my background in business – over 20 successful years as a salesman and key account manager in London, working for and with many of the biggest companies and brands on the planet – gives me the edge over many of my copy writing colleagues. Not only do I fully understand what a business needs to say to grab and hold the attention of prospective customers, and to get them to walk through that door, or click on that button, I am able to express it in an engaging,...

A college graduate of Bachelor of Science in Nursing. An experienced customer service representative, IELTS and ESL tutor, HR Manager, Snippet Writer, Quality Associate, Team Leader and a Subject Matter Expert. Can work under pressure and willing to work overtime. Can work without too much supervision but willing to be trained to meet the company's goals. Detail-oriented and efficient at any work given.

I have a bachelors degree in Psychology with 3 years of expertise in Human resources recruitment. I also have a person-centered approach to clients, since I have 4 years of experience as a customer service representative. I have excellent communication and listening skills, I'm also able to respond to difficult situations.

I'm a Sales & Marketing Leader, with almost a decade working with multidisciplinary teams across the US, helping with Sales & Marketing strategies and Team Management (Team Lead, Training, Staffing, and Recruiting). I will help to develop your sales pipeline by doing Outbound & Inbound Marketing, including Cold and Warm Calling, Email strategy, Appointment setter and Deal Closer (Video or phone call). High expertise with Agencies and Direct clients.

I am a Business Leader with a passion and a talent for working with external and internal customers to identify operational functions in need of evolution and innovation and driving to enact change. I have both designed from scratch and re-designed business processes and managed organizational change across a variety of operational areas ranging from customer success and professional services to sales and marketing, and recruiting. I take pride in delivering outstanding customer service to all constituencies with whom I engage. Specialties: customer support management, team development, remote team management, corporate strategy, project...

EXPERT-VETTED: Among the 1% best management consultants on Upwork 🚀 "If you need someone to help you scale your operations, you must speak with Benjamin." "The work he performed is unbelievable” "He's obsessed to provide value, delivered [...] way beyond our expectations" "Ben is a superstar." "Benjamin is an absolute game changer!" (LinkedIn) "Exceptional is an understatement." Hi there, I am happy to have you on my profile. I am your operations and organizational consultant that will help you build the business of your dreams, without the sleepless nights and crazy working hours. What I can help you with - Refine your strategic...

I am a detail oriented and well organized individual with excellent ecommerce knowledge. I have been working as a Virtual Assistant from the last 8 years and have worked with various companies and clients around the world. I have great administrative, customer service, analytical and writing skills. I am great at following tasks: --Customer service via emails, calls or handling live chat on Zendesk or other software. I have 5+ years of customer service experience and have handled a team of 40+ agents where I helped to maintain a CSAT of 85% and SLA of 24 hours. --Manual or automatic Order processing for your shopify, amazon, ebay, etsy,...

I am a skilled, computer-savvy professional whose passion is providing quality administrative support and services My focus is on helping clients and companies with things they don't have time to do so that their focus can be on building and improving their business! II am still learning - if I don't have the specific skills you need today, I can assure you that ill be ready to learn it quickly and efficiently so you can hire me tomorrow. Furthermore, Here's what I specialized in : Social Media Management Managing and Updating Spreadsheets and Database Computer and Microsoft Office Proficiency Content Writing Technical Writing...

- Over the 9 years of experience in PPC/SEM (for Ecommerce and Lead generation projects). - Work with different monthly budgets (from $1K to 800K$). - Have Analytics and Adwords Certificates (Fundamental, Search, Display, Mobile, Video, Shopping) - Proven track record and portfolio - Stay on the top with Google AdWords, Facebook updates. - Many clients worldwide (USA, AU, CA, UK, DE, AT, ES, FR, IT, NO, DK) - Great communication skills, always ready to answer all your questions. Skills: • Marketing analysis and strategy building • Analyzing campaign metrics/data and providing interpretation and suggestions for improving...

Experienced, reliable and dedicated professional writer with effective communication techniques to create high-quality content in multiple formats. Detail-oriented with strong editing, authoring and testing skills and the ability to learn new systems quickly. Interested in improving existing or creating new content for web content, documentation, articles, blogs, editorials, and ebooks that cover a range of topics from technology, health and nutrition, home and garden, people, travel, animals, and the environment.