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Rating is 4.8 out of 5.
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based on 204 client reviews
  • $25 hourly
    A decade worth of experience in Process controls and New Product Development in compliance with ISO9001/IATF16949 standard. Works professionally by giving the client the best output result. High quality of work and good time management is my key in giving client satisfaction. Detail-oriented.
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    Procedure Development
    Adobe InDesign
    Internal Auditing
    Procedure Manual
    ISO 9001
    Technical Illustration
    Instruction Manual
    ISO 14001
    Technical Manual
    Technical Documentation
    Atlassian Confluence
    Communications
    Technical Writing
    Training Materials
  • $28 hourly
    What do you need done? • Writing, rewriting, editing by a qualified mechanical engineer • Standard operating procedures (SOPs), instructions, user manuals • Any input – existing documents, video, technical drawings, handwritten markups, whatever you have • Rewrite technical documents – clear technical points in professional language • Flowcharts, organograms, simple graphics • Engineering, science, technical, and business information presented with correct grammar, appropriate vocabulary, and easy readability • Research and original writing • Fix up documents, sort out tables, fonts, formatting • Combine, resolve contradictions, remove duplication, summarize • The documents you want, written using your information and instructions. About Me: • I am a qualified mechanical engineer • I have an editing and proofreading qualification • Experienced with technical writing, editing, and rewriting • Native/mother-tongue English; British or American spelling • Thorough understanding of science, engineering, biology, medicine, and current affairs • Wide general knowledge and good common sense • Meticulous with details • Small or large jobs • I have worked in the petrochem industry, non-profit governance, education policy, public private partnerships, municipal infrastructure, IoT, 3D printing.
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    Procedure Documentation
    Process Flow Diagram
    Document Format
    Microsoft Office
    Procedure Manual
    Scientific Writing
    Flowchart
    Technical Editing
    Mechanical Engineering
    Instruction Manual
    Engineering & Architecture
    Editing & Proofreading
    Technical Documentation
    Technical Writing
    English
  • $59 hourly
    Imagine you have used your vast Lego set to create something awesome. Now, you want other people to replicate your results, but instead of sitting there and telling them how to do it step by step, you employ me to get the steps into writing with pictures. As a dual technical writer and technical copywriter, I create the instruction book for your business so anyone joining knows how to put the pieces together without getting too bored or frustrated in the process. Here’s how I help you: For SOPs (Standard Operating Procedures): - Technical Writer Part: I make step-by-step instructions for your tasks, like a recipe for your business. This ensures everyone knows exactly what to do, keeping everything running smoothly. - Technical Copywriter Part: I turn these steps into easy and engaging content. It’s like turning a boring manual into a fun guide, so your team finds it easy to follow and enjoyable to read. For Franchise Operations Manuals: - Technical Writer Part: I craft a detailed guide for your franchise, covering everything from setting up to daily operations, like a playbook for success. - Technical Copywriter Part: I make this guide inspiring and clear. Imagine a superhero manual that motivates and guides new franchise owners, making them excited and confident to run their business. For Business Sales Systemization/Funnels or Pipelines: - Technical Writer Part: I map out your entire sales process, like creating a treasure map that shows every step to find and win new customers. - Technical Copywriter Part: I write persuasive messages for each step, turning potential leads into happy customers. Think of it as crafting magical words that smoothly guide customers through your sales journey. By combining technical writing and copywriting, I ensure your instructions are clear and engaging, helping your business run smoothly, inspiring your team, and attracting more customers. Let’s make your business operations as easy and fun as building your favorite Lego set.
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    International Marketing
    Beauty
    Consultation Session
    Business Plan
    Business Operations
    Business Research
    Problem Solving
    Leadership Skills
    Leadership Development
    Creative Direction
    Creative Strategy
    Writing
    Strategy
    Graphic Design
    Business Services
  • $125 hourly
    Are your new employees being set up for success? How are you ensuring that your new hires have the company-specific skills and knowledge they need to excel at their jobs? How are your remote employees learning the ropes? Let’s chat about how we can leverage your new employees to be one of your biggest assets and support your business growth. I specialize in new hire training (employee onboarding), whether through e-learning, virtual instructor-led (in other words, live but online), or in-person. (Don't worry, you don't need to understand training jargon to work with me! I'll help you understand what it all means and together, we can make decisions that make sense for your business). I work closely with you to understand your company, your knowledge gaps, and how employee training can help you achieve your goals. I’ve been working in the training development industry for more than a decade. I’ve worked with Fortune 500 companies and small, local companies. My approach is much more than copying words from paper and pasting into a training program. I add value by breaking the information down in a way that makes sense to your target audience, so they learn faster. I take time to understand your current challenges/opportunities related to your staff and ensure those solutions are built into the training. Sometimes, if it makes sense, I integrate the content into an infographic, for example, to help your staff remember it better. I make use of your company branding and ensure the training is built in a way that reflects your corporate culture and image. "Peter is extremely knowledgeable and skilled in his craft. He was always helpful and willing to provide me with quality products and suggestions that helped me execute my projects quickly and easily. He's a goldmine!" I take a very strategic approach to employee training that is based on learning theory. This means that the products I develop will appeal to an audience with different learning styles and preferences. This stems from my academic background – I have a Bachelor of Education degree, a Master of Arts, and a Bachelor of Arts. You’ll see that I’m a “top rated” freelancer on Upwork, with all 5-star ratings. Amongst other things, I’m easy to work with, professional, and good at what I do. My previous projects were all completed successfully and you can trust that yours will be too. I have a license for Articulate Storyline (to create SCORM compliant e-learning files) and a handful of other tools to develop effective and engaging e-learning and other training products. Please click the green “invite to job” button to contact me to discuss your training goals. I’d love to chat! Note – If you’re looking for someone to complete a project that has already been designed/planned, you’re better off hiring a a low to mid-priced instructional designer (heck, for large projects, I hire some of these folks myself!). Their job is to follow the instructions and create the end product. It’s transactional. That’s not what I do. My "zone of genius" is a step before this - planning your training so that it achieves your overall corporate objectives...and then developing/executing it for you. If this resonates, let’s chat!
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    Elearning
    Training Online LMS
    Infographic
    Procedure Manual
    Adult Education
    Employee Training
    Storyboarding
    Articulate Storyline
    Employee Onboarding
    Instructional Design
    Compliance Training
    Online Instruction
  • $100 hourly
    ✅ Exceptional Quality ✅ Passionate Commitment ✅ Prompt Communication I am an Expert Business Consultant (ex-Bain & Co., MBA, CFA) with 9+ years of experience catering to 300+ global clients. On Upwork, I am a Top-Rated Plus and Expert-Vetted professional with 5-star ratings from all my clients. My specializations are: 📌Market Research and Analysis 📌Business Plan and Pitch Decks 📌Financial Modeling and Analysis 📌Business Transformation and Automation through AI 📌Startup Growth Strategy 📌Online Training and Course Development 📌Go-To-Market Strategy 📌Investor Presentations My clients love me for owning the work, being communicative, adhering to timelines, and being their go-to consultant. Take a look at what they have to say about me: "Very professional - understood the issues and gave timely and thorough work." (Jan 2024) "I am immensely satisfied with Aanchal's in-depth market research, comprehensive analysis, and inclusion of financial models showing me a representation of a real-world financial situation. Her professionalism, expertise, and dedication to delivering high-quality work make her an invaluable asset." (June 2023) “Aanchal is our go-to consultant when it comes to business management. Right from research, analysis, content to visualizations, her work and dedication are incredible.” (March 2023) “Aanchal’s attention to detail is keen! We have hired her for many projects because of her superior project management. She will inundate all of your expectations.” (Jan 2023) “Aanchal was amazing! She has a real passion for what she does and literally went above and beyond the job requirements - it felt as though she treated the work as her own. I am so confident that she will not only meet your expectations but exceed them so much so that if you find you are not 100% happy, I will pay for your project with her.” (Nov 2022)
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    Organizational Behavior
    Business Modeling
    Curriculum Development
    Financial Report
    Elearning
    Academic Content Development
    Industry Research
    Chartered Financial Analyst
    Management Consulting
    Employee Onboarding
    Company Research
    Procedure Manual
    Training & Development
    Equity Research
  • $38 hourly
    With over 8 years of experience as a top-rated freelance legal document drafter on Upwork, I possess a wealth of knowledge and expertise in crafting a wide range of legal documents, including but not limited to T&Cs, Privacy Policies, Refund Policies, Shipping & Return Policies, Employment Agreement, NDAs, and NCAs. My in-depth understanding of data privacy regulations such as GDPR, CCPA, CalOPPA, COPPA, and the ability to conduct DPIA assessments, makes me an ideal candidate for any company or business in need of legal document drafting services. I have extensive experience in crafting legal documents for a diverse range of industries, including eCommerce stores, social media websites, video-hosting platforms, SaaS platforms, online gaming websites, and various health and fitness-related businesses. I am confident in my ability to understand the unique needs of each industry and tailor my services to meet those needs. I take pride in my ability to deliver high-quality work, always meeting or exceeding client expectations. My skill-set includes legal writing, legal research, contract drafting, and data privacy, and I am dedicated to providing efficient and effective legal solutions. My workflow for each project includes an initial consultation with the client to understand their specific requirements, followed by thorough research and drafting of the legal documents, and finally, review and revisions as per the client's feedback. With a keen eye for detail and a commitment to meeting deadlines, I am confident in my ability to provide exceptional customer service and support. Allow me to assist you in creating legally sound and compliant documents to safeguard your business. Keywords: legal document drafting, T&Cs, Privacy Policies, Refund Policies, Shipping & Return Policies, NDAs, NCAs, GDPR, CCPA, CalOPPA, COPPA, DPIA, legal writing, legal research, contract drafting, data privacy, eCommerce, social media, video-hosting, SaaS, online gaming, health and fitness.
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    Technical Manual
    GDPR
    User Manual
    Non-Disclosure Agreement
    Policy Writing
    Procedure Manual
    Privacy Law
    Partnership Agreement
    Legal Assistance
    Legal
    Data Privacy
    Legal Agreement
    Terms & Conditions
  • $40 hourly
    Overview: Experienced SOP Specialist with a track record of creating interactive SOPs for 50+ clients. Proficient in various SOP tools and applications. Deliver professional and modern SOPs with automation and user-friendly navigation. Operations Expertise: 20 years of combined educational and hands-on experience in various industries: E-Commerce Blockchain & Cryptocurrency Operations and Management Project Management Sales Operations Digital Marketing Business Planning Business Development Product Development Cost Management Warehousing, Logistics, and Supply Chain B2B Account Management Financial Investment Market Research and Advertising Paralegal Services Professional Experience: Successfully oversaw projects and operations in web development, e-commerce, and digital marketing agencies. Administrative and research roles in a blockchain company. Management of a non-profit organization. Held positions in multinational corporations, including Zuellig Pharma and Philip Morris International. Consistently recognized as Manager of the Year on a national level. Developed materials for Business Planning, SOPs, Procurement Processes, Financial Management, and Paralegal Requirements. Holds a Bachelor of Law degree with a Juris Doctor degree. Entrepreneur with a history of successful businesses. Consultant at VIZ Mates Legal and Business Consultancy for seven years. Demonstrates skills and efficiency in delivering top-quality work. Legal Contract Expertise: Proficient in drafting legal contracts. Crafted contracts for hedge fund companies, consultancy firms, crypto companies, and employment agreements. Quick turnaround, with most contracts completed within 2-5 hours, and a maximum of 24 hours for complex contracts.
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    User Manual
    Business Management
    Process Documentation
    Process Flow Diagram
    Project Management
    Digital Marketing
    Business Development
    Process Infographics
    Business Operations
    Process Development
    Process Improvement
    Product Management
    Procedure Manual
  • $60 hourly
    Malik possesses more than 10 years of experience in management consulting; business analysis; developing and implementing business policies and procedures; expert judgement; and successfully delivering a wide range of projects. He is a PMP® certified project management expert who focuses on implementing industry standards, best practices and project management methodologies to successfully deliver projects and align them with the strategic organisational objectives and business core values. Throughout his project management experience, Malik always focused on refining project processes, developing business and project control systems and integrating the projects with the organisational business models. Malik possesses a vast experience in developing standard operating procedures, policies & procedures, employee handbooks, training manuals, technical documents, business case, business continuity plans, project management plans, business process modelling & process flow diagrams. He always develops these business documents based on best practices, industry standards, and compliance with regulatory guidelines, ISO & other major worldwide standards.
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    Project Plans
    Policy Writing
    Business Writing
    Policy Development
    Procedure Manual
    Technical Writing
    Procedure Development
    Management Consulting
    Business Analysis
    Business Change
    Organizational Design & Effectiveness
  • $95 hourly
    Working with businesses and teams of all sizes to improve productivity and effectiveness through the implementation of no or low code tools. Specialising in developing well organised workspaces that cater to all technical abilities so everyone in the team can remain focused and aligned on what they need to achieve. Notion Certified to develop customised online workspaces using Notion for the entire team whether remote or office based. - Strategy, OKR and KPI development and integration - Project and Task management - Documentation including meeting notes & actions - Budgets - Knowledge Hubs - Policies & Procedures - SOP creating or updating - Team Intranet Sites - Integrations to Automate Workflows - Onboarding of new Team Members Monday.com certified consultant with experience from concept right through to launch. experienced and can implement the below solutions as required to meet your needs. Other solutions I work with to meet your specific needs are: - G-Suite - Miro - Loom - Clickup & Airtable - Trainual - Zapier - Slack - Safety Culture iAuditor
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    ClickUp
    Procedure Manual
    Loom
    Miro
    Google Workspace
    Airtable
    Training & Development
    SafetyCulture iAuditor
    Policy Writing
    UX Writing
    Zapier
    Notion
    User Guide Writing
    Technical Writing
  • $25 hourly
    Hello World! I am Dr. Wazir Ahmed (Ph.D. in Education). I have been working in education and training with more than 15 years of experience in developing training materials, procedures, manuals, Textbooks, guidelines, and courses. I have worked as a: - Training Content Developer - Course developer & Technical Content Developer - Research Writer - Qualitative Researcher - Assessment Test Developer - Safety Content Developer - Syllabus Evaluator - Teacher Evaluator - Student Evaluator - Procedure Developer - SOP Developer - User-Manual Developer - Service manual Developer - E-book Developer The skills which I possess are: • Course Development • Question Bank or MCQ Bank Development (Fully structured and systematic) • Syllabus Outlining, Development, Alignment, and Evaluation • Test development (Assessment Test) • Evaluator, Program Evaluation, Evaluation (Course, Content, Trainee, and Instructor) • SOP and Procedure Development • Manual Development User Manual, Operation Manual, Maintenance Manual, and Service Manual ) • Microsoft Word, Microsoft Powerpoint, Microsoft Excel) • Canva, Tainual,Notion, Scribe • Online LMS, Learning Management Systems, Thinkfic, Teachable, Udemy, H5P, Adobe Captivate Deliverables: Interactive Books Interactive Lessons Interactive videos Interactive presentations Training Plans Course outlines Curriculum Outlines Desired Learning Objectives (Revised Blooms Taxonomy) Assessment tests (Revised Blooms Taxonomy) Key Performance Indicators (KPI) MCQ Bank or Question Bank Do I have current Training Experience? Yes. Since 2021, I have been a part of multiple projects related to the training industry. These are: 1. Sankofa LLC (US) is being supported as Curriculum & LMS Developer for an Apprenticeship Training program about the Construction industry. 2. GCSCORED, Inc (US) is being helped as a curriculum/LMS Developer for social-emotional learning, psychology, and Well-being. 3. Yogamu LLC is being helped as an Education consultant and curriculum developer in Yoga higher education degree program development and Yoga certifications program development. 4. Home Restoration LLC is being provided with safety training materials, assessment & testing, and summarizing training needs as an assistant. 5. Sigma Merger & Acquisitions LLC is provided with the outlining and structuring Business Brokerage course as a Curriculum Developer. 6. Civil Aviation Company (Pak) is being collaborated as a Training Manager. Which industries have I already worked for? Training industry Security industry Cyber security (Cybersecurity) industry Mental health & wellness industry Construction industry Business Brokerage industry Safety (Occupational safety and Health) industry Aviation Industry Cybersecurity/ Information security How do I develop a manual? I have experience in developing technical content using MS Word. I develop standard manuals. I customize the format as per your standards and requirement. I can deliver your content with proper: 1. Table of Content, Figures, Pictures, Diagrams, and worksheets. 2. Indentation, paraphrasing, and numbering 3. Referencing, format, and web research. 4. Proper heading and levels 5. Hyperlinking of authentic sources 6. Customized header, and footer with brand logos What does a full course contain? • Syllabus outlined and developed by me and approved by you • Desired Learning Outcomes • Training Manual • PPTs • Quiz Tests The Roles, I can be suitable are: Curriculum developer, technical content creator, Course developer, Interactive content creator, Technical writer, Training content developer, Training material developer, Onboarding specialist, Manual developer, textbook developer, safety content developer, training manager, training specialist, Content organizer, Syllabus designer, training evaluator, training coordinator, etc.
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    Academic Content Development
    Elearning Design
    Training Online LMS
    Training Presentation
    Technical Writing
    Technical Documentation
    Training Materials
    Training & Development
    Training Design
    Procedure Manual
    Training Plan
    Curriculum Development
    Curriculum Design
    Curriculum Plan
  • $10 hourly
    TOP-RATED Freelancer with a 100% job success rate!! 🥇💼 I am hoping to be able to continually practice the skills I’ve acquired while working in the BPO industry and if possible, do some writing and research gigs as well. I am very much looking forward to those opportunities. I am also open to learning new things and improving my skills to give better service and quality outputs to my clients. I also have experience in academic writing, web research, and also in administrative tasks. I have received several awards and recognition as a Data Entry Specialist as proof of my dedication. Looking forward to working with you!
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    Procedure Manual
    Instruction Manual
    Data Mining
    Customer Service
    Telemarketing
    Sales Lead Lists
    Lead Generation
    Customer Relationship Management
    Database Marketing
    Cold Calling
    Online Chat Support
    Email Communication
    Data Entry
  • $45 hourly
    I have provided documentation to my clients that has been used for operating manuals, QHS&E policies and procedures, technical procedures, storyboarding and training content. I can develop training material and competency standards from the above documentation. I am certified as a lead auditor for ISO45001:2018 and ISO9001:2015, I can assist you in developing documentation to meet these standards and attaining accreditation to these international standards. I have been working in the oil and gas industry for 37 years in various technical and operational roles in the fields of wireline logging, well testing, under balanced drilling and managed pressure drilling. I have held management positions in operations, training and competency. This past 10 years I have been been resident in the UAE developing and delivering instructor led training, developing computer based training, online courses and competency plans for various companies.
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    Technical Writing
    Technical Report
    Technical Manual
    Instructional Design
    Technical Editing
    Employee Training
    Training Presentation
    Training & Development
    Training Design
    Training Plan
  • $20 hourly
    I am a highly skilled professional with a unique combination of instructional design, user experience design, and software development expertise. With my deep knowledge of e-learning technologies and my passion for creating engaging and effective learning experiences, I am dedicated to helping organizations and individuals achieve their learning and development goals. My skills in user experience design and software development allow me to create highly interactive and personalized e-learning experiences that are tailored to meet the needs of individual learners. I use my knowledge of instructional design principles to create effective learning objectives and design engaging instructional materials that support those objectives. I am passionate about staying up-to-date with the latest trends and technologies in e-learning. I am constantly exploring new tools and techniques to improve the quality and effectiveness of e-learning experiences, and I enjoy collaborating with other professionals in the field to share knowledge and insights.
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    Shareable Content Object Reference Model
    Moodle
    Video Animation
    Video Editing
    Adobe After Effects
    Adobe Captivate
    Instructional Design
    WordPress
    Adobe Premiere Pro
    Elearning
    Articulate Storyline
    Training Presentation
  • $50 hourly
    Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.
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    Process Flow Diagram
    Process Design
    Process Modeling
    Lucidchart
    Microsoft Word
    Microsoft Visio
    Fillable Form
    Flowchart
    Documentation
    Business Process Management
    Business Process Modeling
    Proofreading
    Technical Writing
    Technical Editing
  • $50 hourly
    Training strategy and instructional design/writing are both my passion and my profession. Over the past few years, I have participated in various projects in the field of learning and organizational development. As a learning and development professional, I support my clients in developing training projects that meet their competency and performance needs, as well as assisting them in ensuring a successful HR development plan that ensures good work conduct and productivity. I write articles on topics related to distance learning and technologies that meet the needs of different training actors in terms of pedagogy and communication. Best, (Hakim)
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    Human Resources Analytics
    Content Writing
    Research & Development
    Arabic
    Curriculum Design
    Learning Theory
    Human Resources Consulting
    Elearning Design
    Writing
    Articulate Rise
    iSpring
    Articulate Storyline
    Instructional Design
  • $80 hourly
    I am the #1 Health & Safety consultant on Upwork. My credentials are that I am a Certified Safety Professional (CSP) & certified Project Management Professional (PMP) and have been published in Marquis Who's Who in America. I have experience at several Fortune 500 companies in a corporate and field setting. I’m the best of the best when it comes to my knowledge and expertise driving strategic initiatives in workplace safety. I led the charge in creating the nation’s safest FedEx building by driving culture change. I have successfully helped clients in 7 countries and all 50 states in the United States. If you’re looking for top-tier global talent and knowledge around workplace safety, I’m your guy. I have extensive experience writing policies and procedures, as well as developing safety programs with huge ROI’s from the ground up. I have developed, designed and presented hundreds of safety trainings (in-person, elearning & virtual reality) that have been taken several million times by workers. I also have global experience effectively leading high value and high impact projects. Reach out to me to gain a leg up on safety at your company, and/or to assist with your project management needs. Examples of services I can expertly provide: ✓Advise on ergonomics best practices ✓Assist with OSHA compliance efforts ✓Authoring or reviewing safety manuals, policies, procedures ✓Be an SME for all of your OSHA or safety related inquiries ✓Blog article content creation on latest trending information in the health & safety industry ✓Consult you and your team on industry best practices for developing a world class safety culture ✓Create, develop and review safety related training content/courses & elearnings ✓Develop toolbox talks ✓Improve your project management tracking methods (Airtable expertise) ✓Incident investigation with root cause actionable findings ✓Inform and influence culture change with safety as high as c suite level ✓Provide coaching to your safety or operations team on best practices ✓Review and consult on best Safety Management System (SMS) platforms and features
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    Training Online LMS
    Instructional Design
    Regulatory Compliance
    Procedure Development
    Company Policy
    Project Management Office
    Environmental, Health & Safety Software
    Policy Development
    Article Writing
    Training & Development
    Workplace Safety & Health
    Human Resource Management
    Management Consulting
    Occupational Health
  • $70 hourly
    My passion is doing what I can to help others feel confident in their job and to feel value in what they are contributing to their company! I had the opportunity to manage the Finished Goods and Logistics workforce development program for a growing technology company. We created and implemented training programs, documentation solutions, and performance management support globally. My department grew from 1 local site to 13 locations worldwide! I am skilled in taking complex information and making it easier to understand. I enjoy learning new processes and documenting them step-by-step into helpful Standard Operating Procedures (SOPs). I have helped with the rollout of corporate HR initiatives and projects. I have experience creating developmental programs for new employees through existing leaders, designing instruction and training materials, teaching classes, and implementing change management initiatives.
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    Training & Development
    Job Description Writing
    Staff Orientation & Onboarding Materials
    Performance Management
    Software Documentation
    Process Improvement
    Technical Writing
    Manufacturing & Construction
    Company Policy
    Procedure Development
  • $100 hourly
    I am an expert in the entire eLearning development cycle and can translate complex concepts into learner outcomes and engaging, interactive activities and supporting media such as infographics, workbooks, audiobooks, job aids, videos, and more. I use the latest software (Articulate, Camtasia, Canva, Midjourney) and stay abreast of current educational trends. I am a quick learner who can understand new technologies and trends with ease, and I think creatively within a business mindset, produce high-quality and accessible products within budget and time constraints, and I have an exceptional communication workflow. You will know exactly what is going on at all times. If you are worried about which freelancer to hire - worry no more! I am your magical unicorn. I can take your vision, research, and collate content into a storyboard, produce supporting media such as cartoons, screencasts, graphics, and job aids, and then build and publish your course as a SCORM file using the Articulate suite of tools (or using other methods). I can jump into a project at any point and I am an expert in everything E-Learning including 508 compliance and screen reader accessibility! E-Learning is my niche, but my skills extend far beyond those limits. Take a look through my resources and skills, and let me know if you’re interested in scheduling a quick interview!
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    Google Apps Script
    Video Editing
    Animated Explainer
    Voice-Over
    TalentLMS
    Canva
    GIMP
    Writing
    Instructure CANVAS
    Educational
    Chemistry
    Elearning
    Articulate Storyline
    Camtasia
    Whiteboard Video
  • $50 hourly
    From new employee onboarding to technical customer walkthroughs, clear writing will take you and your business to the next level. My areas of expertise include: - SaaS technical writing (customer training/onboarding, technical walkthroughs, knowledge base articles, Pendo guides, etc.) - HR & internal communication (values, training/onboarding, handbook and policies, etc.) - Social engagement & external communication (social media copy, newsletters, etc.) - General writing & editing (I've written everything from exhibit guides to 7th grade lesson plans-- if it's words you need, I can supply them!) I'm also an experienced project manager and Scrum Master, so if you're not sure yet on the specifics of your project, I'm more than happy to start from a problem statement and help you build a clear timeline and scope.
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    Human Resources Strategy
    Employee Onboarding
    Grant Writing
    Social Media Copy
    Mailchimp
    Customer Onboarding
    HR & Business Services
    Copywriting
    Editing & Proofreading
    Technical Writing
  • $70 hourly
    I am a writer and editor specializing in academic and technical writing. I have over 15 years of experience writing, editing and proofreading through my roles as a staff member at literary journals, a writing center tutor, a university instructor of English, and a publications specialist for both 121 and 135 airlines. Academic Writing Services I specialize in editing the following: -Personal Statements/Statements of Purpose -Theses -Dissertations Technical Writing Services I specialize in writing/editing the following: -Process and Procedures Manuals/Documents -User Help Guides -Product Manuals -Assembly Guidelines -Other Technical Manuals You can expect completed projects from me to follow proper format and style, be free from grammar and punctuation errors, and read clearly and naturally.
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
    Process Documentation
    Style Guide
    Procedure Manual
    Financial Writing
    Academic Writing
    Technical Writing
    English
    Microsoft Word
    User Manual
    Instruction Manual
    Adobe FrameMaker
  • $10 hourly
    My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets
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    Online Chat Support
    UiPath
    Zendesk
    Russian
    Google Forms
    Task Automation
    Robotic Process Automation
    Customer Support
    Automation
    Google Sheets
    Google Docs
    Data Entry
    Microsoft Office
  • $150 hourly
    Are you a (new) business owner ready to scale, but you're afraid that your project management systems aren’t ready? If you don’t prepare yourself well and still increase your sales, sooner or later, everything will collapse like a house of cards. The #1 mistake I see business owners make when they start growing is that they stop thinking and start running around like a headless chicken, killing fires and assisting wherever they are needed. Whatever business you have, as you grow, everything will naturally become more complex. It’s inevitable and just part of the process. Especially during times of growth, it’s important that YOU stay on top of your game. You are making the decisions, so you need to take care of yourself first. That means your business needs to have the right foundation, so it will serve you first and you can focus on providing your unique gift to your clients. Simply said. If you want to grow, your business needs to be ready for growth. I help with just that. I make businesses ready for exponential growth so you can thrive, stay in your zone of genius and enjoy the journey. Yes, the common idea that growing a business is just a painful process is often a myth because, with the right setup, you can actually ENJOY all of it. Here’s what I see clients of mine struggling with: ➡️ They’re not asking for help easily. They’re trying to do too many things themselves and are not focusing enough on operating in their zone of genius. ➡️ They’re not building a lean & efficient team that can take the heavy lifting and take care of the tedious tasks. They’re not sure where to find affordable A-players that can work without much supervision. ➡️ They’re managing their projects themselves instead of creating the right project management ecosystem for rapid growth. ➡️ They’re simply stuck in the busy work and not working on what really moves the needle... They’re climbing the wrong mountain or simply not focusing on the 20% that will produce 80% of the results. ➡️ They’re not aware of and not using the right technology and automation possibilities that are available these days. These can often help to save at least an hour a day. Do you recognize any of these? Maybe you’re a coach or consultant selling an online course and are looking to grow, or maybe you’re an agency trying to smoothen the project management processes. I’ve seen different business models. If you would like me to think with you, simply reach out and send me a message here. We will find out quickly if it’s the right fit. Talk soon! 😊 Olivera
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
    Process Documentation
    Task Automation
    System Configuration
    Scrum
    Human Resources Consulting
    Project Management Professional
    Automated Workflow
    Team Alignment
    Human Resource Management
    Project Delivery
    Kanban Methodology
    Agile Project Management
    Digital Project Management
    Project Timelines
    Asana
  • $80 hourly
    I am an HR professional with over 22 years of experience in all facets of Human Resources and organizational development, structure and design. Organizations hire me to maximize the effectiveness, potential, and capacity of people and organizations. My clients are looking for a better, more efficient way to 'do it'. My services include: - HRIS sourcing, implementation, cleanup - Payroll - Compliance (policy/procedure/handbooks) - Performance management - Leadership development - Benefit sourcing and implementation - Process workflows - Training - One on One coaching I work with business leaders to: ➡️ Understand where they are and figure out where they want to go ➡️ Build a roadmap to their destination ➡️ Assist with execution of the plan Message me today and let's schedule a virtual chat to see how I can help develop solutions for maximum effectiveness.
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    Employee Relations
    Human Resource Information System Implementation
    Employee Training
    Startup Consulting
    Change Management
    Human Resources Consulting
    Performance Management
    Human Resource Information System
    Compliance
    Policy Writing
    Employment Law
    Content Writing
    Recruiting
    Job Description Writing
  • $12 hourly
    I have worked in Market Research during the past 6 years dedicating myself specifically to programming, IT, translations and transcriptions from English to Spanish and as well from Spanish to English. During this 6 years I've accomplished to guarantee the quality and efficiency of my work. I treat every project I work on with seriousness and I work my hardest to achieve the estimated due date that has been set.
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
    Quality Assurance
    Training Online LMS
    Translation
    Linux System Administration
    Training & Development
    Asterisk
    WiFi
    Cisco Meraki
    Network Administration
  • $20 hourly
    Seasoned Technical, Medical, Legal and Literary Translator provide you with a cost-effective, highly efficient solution to your translation needs from English, German, French, Italian and Portuguese into Spanish. * Over 20 years of experience at your service * Exceptional Quality * Fast Turnaround * Affordable Rates. Making business and communications easier worldwide! Discover a world of choices and flexibility to enhance your communications!
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
    Employment Handbook
    Subtitle Localization
    Medical Translation
    Portuguese to Spanish Translation
    German to Spanish Translation
    Software Localization
    Website
    Amazon Translate
    Spanish to English Translation
    English to Spanish Translation
    Linguistics
    French to Spanish Translation
    Technical Translation
    Proofreading
    Business Translation
  • $15 hourly
    I have 6+ years of combined Administrative Assistant and Customer service experience wherein I do research on improving employee engagement, benefits, and training and simplify human resource records at the same time, I play roles in customer service and provide information on general inquiries, provide guidelines on Trouble shooting and walk through the navigation on customers end. With these experiences and knowledge I have, I can multitask and handle all aspects of the business. I am meticulous, hard-working and efficient.I will Contribute and be part of the growth of the company with my abilities and skills that I acquire from my previous employments.
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
  • $130 hourly
    Possess an innate flair of executing research projects in the field of Network Security, Explainable AI, AI/ML, Blockchain, Cognitive Radio, Machine Reading Comprehension, Project Management and Cryptography. Logical thinker and strong communicator with noted success of 80+ international publications in IEEE, Springer, Elsevier including books, book chapters, journals and conference papers, 4 patents and 3 million INR funding in Grants. She has 600+ citation count, h-index of 12 and i-10 index of 12 in Google Scholar and 500+ citation count, h-index 11 in Scopus. Editor of 3 Springer books and 1 International journal of Bentham Science Publisher (Scopus indexed). Excellence in driving the development & implementation of objectives for curriculum and instructional evaluation; hiring quality faculty and generating National Grants, establishing Industrial and Foreign collaborations. Impeccable record of e-learning content development and delivering talks on network security, sensor network, DNA cryptography, information theory, organizing international workshops, seminars, conferences on futuristic skills related to Cyber Security and Network Security in collaboration with professional organizations as well as workshops on Pedagogy for Indian Engineering institutions.
    vsuc_fltilesrefresh_TrophyIcon Procedure Manuals
    Internet of Things
    Linux
    Curriculum Development
    White Paper Writing
    Data Science Consultation
    Cryptography
    Artificial Neural Network
    Ethical Hacking
    Blockchain
    Computing & Networking
    Research Papers
    Training Online LMS
    Technical Writing
    Encryption
    Network Security
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