Hire the best Process Improvement Specialists in Brazil

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$40 hourly
Iris Vera S.
- 5.0/5
- (32 jobs)
Hi there! I’m Iris Steffens—a versatile professional with experience in business administration, project-process-people management, VA, AML, and transcription/translation. I also run my own Shopify store, where I manage product listings, order fulfillment, inventory, and top-notch customer service. What Can I Offer to Help You? -- Bilingual Communication: Fluent in Portuguese and English, with intermediate German and Dutch (and a dash of Spanish and French). This makes me an ideal fit for businesses looking to expand or manage global audiences. -- Project & Process Management: Proficient in Agile, Scrum, and Waterfall methodologies, I’ve handled everything from software rollouts to quality assurance. -- Customer Service & Support: I’ve redefined processes, trained teams, and resolved day-to-day issues quickly and efficiently. -- People & HR Coordination: From onboarding and performance reviews to change management initiatives, I can help maintain a motivated, well-organized team. -- Shopify Know-How: My hands-on e-commerce background means I understand the ins and outs of product uploads, order fulfillment, and keeping customers happy. -- Compliance Background: AML, KYC, KYB, KYE, and KYP processes, ensuring your operations stay on track and meet regulatory standards. -- Global Perspective: Having lived abroad, I’m comfortable working across time zones and cultures to meet your needs wherever you are. Tech & Other Highlights - Familiar with Microsoft Office, Google Suite, Jira, Confluence, Notion, Zammad, Slack, etc (tech-savvy) - Fast Typing (around 101 WPM) and strong communication skills - Flexible-scheduling If you're looking for a professional to manage projects, tidy up processes, and improve your overall business efficiency, I'd love to connect and learn more about how I can help you succeed.

Process Improvement
Data Entry
Communications
Project Prioritization
Multitasking
Organizational Background
Stakeholder Management
Customer Service
Remote IT Management
Cultural Adaptation
Team Building
Team Management
Tech & IT
Training
Leadership Skills
$75 hourly
Hussein M.
- 5.0/5
- (35 jobs)
Hi, I’m Hussein 👋 – a Process Automation & Integration Specialist and Dashboard Developer with over 10 years of experience helping companies simplify operations, eliminate repetitive work, and turn raw data into actionable insights. Currently working at Deel, one of the world’s leading international HR and payroll platforms, I’ve built and automated solutions that impact teams across continents—solving complex workflow challenges at scale. ✅ What I Bring to Your Business: 🔗 Smart Automation & AI Workflows: From Zapier, Make, Power Automate, and Processio, to integrating AI tools like ChatGPT, I design automations that save hours of manual work every week. 📊 Data-Driven Dashboards: I build insightful dashboards in Power BI, Tableau, Google Looker, and Data Studio, helping decision-makers track KPIs, monitor performance, and drive strategy with confidence. 🛠️ CRM & Project Workflow Optimization: Whether you use GoHighLevel, ClickUp, Trello, or Asana, I customize automations that streamline task management, client communications, and internal workflows. ⚙️ API Integrations & Low/No-Code Solutions: I connect your tools and platforms using API connectors and low-code tools, delivering scalable, maintainable solutions without heavy development costs. 📈 Process Optimization (Agile / Lean Six Sigma): I apply proven methodologies to improve process efficiency, reduce errors, and boost ROI. 🏆 Why Clients Love Working with Me: ✔️ Proven Track Record: Consistent 100% Job Success Rate and Top Rated on Upwork. ✔️ Real Business Impact: Increased client productivity by up to 80% through automation. Reduced data errors by 90% with integrated workflows. Built dashboards that helped teams increase revenue by 25% through better decision-making. ✔️ Enterprise-Level Experience: Having worked at Deel, I understand the demands of high-growth companies and know how to build solutions that scale globally. ✔️ Responsive & Collaborative: I don’t just build what you ask for—I help you think through better ways to solve the problem. 💬 Let’s Talk: If you’re looking for an automation and integration partner who delivers fast, reliable, and scalable solutions—let’s connect. I’m happy to jump on a call to discuss your project and help turn your ideas into actionable workflows.

Process Improvement
Agile Project Management
JavaScript
Microsoft Power BI
Microsoft PowerApps
Microsoft Power Automate
Visual Basic for Applications
Google Workspace
Microsoft Office
Google Apps Script
Google Sheets
Microsoft Excel
SQL
Python
Data Science
$20 hourly
Sara K.
- 5.0/5
- (4 jobs)
As a Maven, I enjoy learning and sharing my knowledge with others. I'm going through life with a can-do attitude, curious about the world. I graduated from Dietetics and have 7+ years of experience in customer services and reception. I'm a very tolerant and communicative person. I'm known for my honesty and dedication. I have got outstanding attention to detail which has led to process improvement on many occasions and was appreciated by my previous employers. I care to provide exceptional service and maintain a high customer satisfaction level. I'm task-oriented with the ability to multitask. Preferably, I would love to work in the medical, food, travel, or hospitality field however, I'm open to new challenges. I enjoy working in a team, but I'm equally reliable working independently.

Process Improvement
Critical Thinking Skills
Problem Solving
Problem Resolution
Data Analysis
Teaching English
Data Interpretation
Customer Satisfaction
Time Management
Nutrition
Life Science
Communication Skills
Audio Transcription
Interpersonal Skills
Energy & Utilities
$67 hourly
Diego B.
- 4.3/5
- (6 jobs)
Hi, I’m Diego — I’ve personally sold $1.5M+ in consulting projects, raised $7M in private equity, and delivered $2M+ in annual profit gains for a leading manufacturer. I’ve improved sales for Kraft Heinz (Fortune 500) and driven results for startups and global companies. My track record: • $1.5M+ in management consulting projects sold and delivered (FALCONI) • $7M in private equity capital raised for acquisitions and startups • $2M+ annual profit increase for a leading paint manufacturer • Sales growth across all US regions for Kraft Heinz ($32B market cap) • $40M cost reduction project for a major commodities business • $174M+ increase in tax revenues for a state government • Advisor/investor for startups and funds ⸻ What I do best: • Revenue growth & sales strategy • M&A, fundraising, and private equity support • Cost reduction & operational efficiency • AI automation & digital transformation • Board-level and C-suite advisory • Due diligence, valuation, business plans Let’s connect! Message me to see how I can help you unlock your next stage of growth.

Process Improvement
Data Science
Make.com
Python
Venture Capital
Private Equity
Mergers & Acquisitions
Cost Control
Sales & Marketing
Strategic Planning
Automation
Web Development
Valuation
App Development
Artificial Intelligence
$66 hourly
Emanuel P.
- 5.0/5
- (1 job)
With over 20 years of experience in the technology sector, I've had the opportunity to found (and fail at) startups, manage 100% remote teams, and develop research projects in Artificial Intelligence (before it was cool). My results include: ● Reaching +100,000 users on one of my SaaS products ● 300,000+ organic views on digital marketing campaigns for tech job openings ● Ranking #1 in leadership and coaching of tech professionals, with a 25% productivity gap to other teams. SaaS Growth Expert | Operations Management | Talent Optimization | Agile Project Management | AI Integration | IoT | API Development | Software Automation | HR Tech | Process Efficiency | Startup Scaling | Customer Support Excellence | Risk Management Consulting | Data Analysis & BI | Remote Team Leadership | Multicultural Team Management | Strategic HR | Talent Acquisition | Employee Engagement | Performance Improvement | Coaching & Development | Lean Startup | Business Process Redesign | SAS9 BI Certified | Google Suite | Technology Recruitment | Marketing Campaigns | Agile & Scrum | Problem-Solving | Cross-Functional Collaboration | Professional Training | Continuous Learning | Multilingual Professional.

Process Improvement
Leadership Coaching
Customer Support
Digital Transformation
Management Skills
Management Consulting
Training & Development
People Management
Marketing Strategy
Human Resource Management
TalentLMS
Product Management
Process Optimization
Process Development
Business
$55 hourly
Thales F.
- 5.0/5
- (2 jobs)
🚀 𝟮.𝟱𝘅 𝘆𝗼𝘂𝗿 𝗿𝗲𝘃𝗲𝗻𝘂𝗲, 5x lead generation, 3x operational capacity and 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗴𝗿𝗼𝘄𝘁𝗵. 🌟 You, 𝗖𝗘𝗢/𝗙𝗼𝘂𝗻𝗱𝗲𝗿, will focus on business growth - while I do all strategic planning, goal setting, drive operational excellence and align your team to your vision. 💼 With 𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in strategy, operations, OKRs, HR, project management and leadership, I will help your businesses achieve its next big milestone. 𝗪𝗲 𝗺𝗮𝘆 𝗯𝗲 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗳𝗶𝘁 𝗶𝗳 𝘆𝗼𝘂'𝗿𝗲 𝘁𝗵𝗶𝗻𝗸𝗶𝗻𝗴: • "I know my business can be 3x bigger, but I’m constantly putting out fires instead of growing it" • "I wish my operations just ran themselves so I could focus on scaling" • "There's so much inefficiency eating into profits, but I don't have time to fix it" • "My customers are frustrated with processes that should be seamless" • "My team doesn't get my vision—I say A, they hear B, and deliver C" • "Why is everyone working in silos all of a sudden? This is so ineffective!" 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿, 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹: • Stop struggling to deploy your vision into operations - I will handle strategic planning, communicating it, creating OKRs and making them land nicely into operations • Manage, instead of micromanage your team - I will implement OKRs and KPIs for you to monitor success • Leave day-to-day operations to focus on the big stuff - growth, strategy, raising money • Trust that your team is doing their best work - I will train your leadership to adhere to your culture and processes • Get regular updates of how things are progressing - I will project manage everything! • … And ultimately, see your business growth multiply up to 3x!! 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝗮𝗻𝗱 𝘁𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹𝘀 𝘁𝗼 𝗶𝗹𝗹𝘂𝘀𝘁𝗿𝗮𝘁𝗲 𝘄𝗵𝗮𝘁 𝗜’𝗺 𝘁𝗮𝗹𝗸𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁: • 𝟯𝘅 𝗠𝗥𝗥 projected MRR growth for Digital Marketing Agency SMB -> 𝘊𝘖𝘖: "𝘐 𝘢𝘮 𝘴𝘰 𝘨𝘳𝘢𝘵𝘦𝘧𝘶𝘭 𝘺𝘰𝘶'𝘳𝘦 𝘩𝘦𝘳𝘦. 𝘐'𝘥 𝘯𝘦𝘷𝘦𝘳 𝘣𝘦 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘳𝘦𝘥𝘦𝘴𝘪𝘨𝘯 𝘵𝘩𝘦𝘴𝘦 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴 𝘰𝘯 𝘮𝘺 𝘰𝘸𝘯" • 𝟮.𝟲𝘅 𝗬𝗼𝗬 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 for Strategic Busines Unit of US-Based Multinational BPO -> 𝘝𝘗: "𝘛𝘩𝘢𝘭𝘦𝘴 𝘪𝘴 𝘢𝘯 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘨𝘦𝘯𝘪𝘶𝘴 𝘵𝘩𝘢𝘵 𝘩𝘢𝘴 𝘢 𝘴𝘵𝘳𝘰𝘯𝘨 𝘬𝘯𝘢𝘤𝘬 𝘧𝘰𝘳 𝘵𝘢𝘬𝘪𝘯𝘨 𝘤𝘰𝘮𝘱𝘭𝘦𝘹 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘤𝘳𝘦𝘢𝘵𝘪𝘯𝘨 (...) 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘢𝘳𝘰𝘶𝘯𝘥 𝘪𝘵." • 𝟱𝘅 𝗟𝗲𝗮𝗱 Generation and 3x Capacity for Unicorn Startup -> 𝘏𝘦𝘢𝘥 𝘰𝘧 𝘕𝘦𝘸 𝘉𝘪𝘻: "𝘐 𝘭𝘰𝘷𝘦𝘥 𝘵𝘩𝘦 𝘧𝘳𝘢𝘮𝘦𝘸𝘰𝘳𝘬𝘴 𝘺𝘰𝘶 𝘶𝘴𝘦𝘥 𝘵𝘰 𝘤𝘳𝘦𝘢𝘵𝘦 𝘰𝘶𝘳 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘺 𝘢𝘯𝘥 𝘖𝘒𝘙𝘴" How do I do this? Implementing OKRs, making your strategy a sound strategy, streamlining operations and empowering your teams! 𝗖𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝗺𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 • 𝗢𝗞𝗥𝘀: Implementation of OKR goal-setting framework • 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Strategic planning sessions // Financial Modelling • 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Process design & improvement // Monitoring rituals with KPI • 𝗖𝘂𝗹𝘁𝘂𝗿𝗲: Culture deck creation and implementation in HR processes // Team and Leadership training 𝗔𝗯𝗼𝘂𝘁 𝗺𝗲 • Founder and Consultant @ TNOKR - 8 years of experience in Strategy, Project Management, OKRs and HR at your service. • Former Chief of Staff to the COO @ PartnerHero, US-based multinational BPO | Director-level role where I was responsible for Strategic planning, Goal-setting (OKRs) and Strategic Project Management • Keynote Speaker in 2023 and 2024 @ OKR Week - The largest Spanish-speaking OKR event of the World • Registered a business growth and OKR methodology: the TNOKR Implementation Model © • Real-life experience delivering results in management consulting, traditional companies and startups during scale-up. • Experienced with different tools, such as SalesForce, Zendesk, Zapier, Slack, Looker, PowerPoint/G-slides, Word/G-Docs, Excel/G-Sheets. 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗼𝗼𝗸 𝗳𝗼𝗿 𝗶𝗻 𝗮 𝗰𝗹𝗶𝗲𝗻𝘁 𝗹𝗶𝗸𝗲 𝘆𝗼𝘂 • Engaged, proactive and responsive • Bought-in with the change needed to revamp business operations • Has a real challenge at hand, not a political/ego one 𝗡𝗲𝘅𝘁 𝘀𝘁𝗲𝗽𝘀 1. Press the “…” button on the top-right portion of my profile, then “Send Message” 2. Tell me what your challenge is and why we should work together! 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 Strategy, Strategic planning, Strategy sessions, Financial modelling, P&L, OKRs, Goal-setting, Operations Management, Process improvement, HR, Training, Facilitation, Organizational culture, Service Design, Event building, Offsite, Service-industry, SMBs, Startups, BPOs, Customer Experience.

Process Improvement
Strategy
Project Management
Growth Strategy
Startup Company
Small Business Administration
Service Design
Business Operations
Human Resources
Business Analysis
Strategic Planning
KPI Metric Development
Financial Planning
Management Consulting
Business Coaching
$40 hourly
Henrique S.
- 0.0/5
- (0 jobs)
"The important thing is not stop questioning. Curiosity has its own reason for existing." (Albert Einstein). Enthusiast of collaborative workplaces, supported by solid team building, innovative mindsets and thought leadership. Learner by talent. Curious by nature. Reflexive, extrovert, and charismatic by personality. Experienced in strategic planning, retail, business strategy, change management, banking, tech, fintechs, product management, team building, and customer experience. Passionate about knowing different languages, exploring new cultures, practicing sports and interacting with people. Brazilian and Italian Citizen - can legally work both in Latam and EU markets. I'm interested in freelance jobs in Finance, Tech, Retail, and also in Translation, Languages and different areas recruiters might find useful.

Process Improvement
Journey Mapping
Digital Audio Recorder
Cryptocurrency
Customer Experience
Customer Experience Research
Marketing
Business Management
Management Skills
Marketing Analytics
Business
Business Presentation
Digital Marketing Strategy
Continuous Improvement
Change Management
$10 hourly
Karine L.
- 5.0/5
- (1 job)
Accountant with six years of experience through accounting, audit, advisory, accounts payable, goods, receipt and deviations. constantly challenging myself through areas that involves multidisciplinary teams, innovation and analytics skills. I am looking for a position where I can put my technical and business analytics strengths, bringing valuable results to the organization.

Process Improvement
Microsoft Excel
Customer Support
Analytical Presentation
Analytics
Problem Solving
Accounting Basics
Corporate Finance
Accounts Payable Management
Email Support
Microsoft Power BI
Finance & Accounting
Data Processing
Sales Copy
Finance
$7 hourly
Andre R.
- 5.0/5
- (4 jobs)
Improving manual process to automatic processes, using Excel/VBA; Analyze KPI’s and develop solutions to improve; Problem solving and continuous improving.

Process Improvement
Autodesk AutoCAD
Portuguese Tutoring
Excel Formula
Translation
Autodesk Inventor
Community Goals & KPIs
KPI Metric Development
Excel Macros
$11 hourly
Bruno Fernandes R.
- 5.0/5
- (1 job)
I'm an advertising executive with experience in large companies. I've always worked under the umbrella of marketing and sales. I'm a strategic professional with a broad market vision, focused on results. Knowledge of agile project management, building journeys, understanding digital marketing (Meta and Google). Knowledge of building processes that permeate large operations and mapping continuous improvements. Creative flair for writing and combining strategy and tactics.

Process Improvement
Marketing
Freelance Marketing
Social Media Copy
Social Media Account Integration
Outbound Sales
Inside Sales
Microsoft Excel
PPTX
Transcript
Customer Care
Sales Operations
Sales Development
Marketing Advertising
Customer Service
$15 hourly
Bruna A.
- 4.8/5
- (2 jobs)
Hello! I'm a highly accomplished Senior Business Manager with a decade of experience in global and national companies - Brazil and Latin America. Specializing in operations, business, and customer relations.Proven success in managing projects, overseeing key accounts, achieving KPIs, and optimizing processes for startups and big companies. You will find on me an expert in: - Building Projects from Scratch ( Scheduling, Allocating resources, Monitoring projects, Budgets Analysis) - Notion, Air Table, Monday, Trello, Google Suite - P&L Analysis - OKR - NPS -Budget Projection I consider myself as a professional with strong leaderships and communication skills, able to work under pressure. Thank you for considering my profile, and I look forward to the opportunity to work with you.

Process Improvement
Personal Administration
Business Planning & Strategy
Contract Negotiation
Virtual Assistance
Customer Experience
Business Management
Management Skills
Project Management
Scheduling
$16 hourly
Phellipe T.
- 5.0/5
- (1 job)
Hi there, I'm Phellipe and I currently live in Rio de Janeiro - Brazil. I have over 6 years of Customer Support/Experience expertise and 8,000+ hours working as a freelancer. I'm still new at Upwork as most of my professional life took place either in on-site companies or in a different freelancing platform (Golance). I'm currently looking to expand my portfolio in Upwork, so please don't hesitate to send me a proposal if my skills resonate with what you're looking for. I graduated from Rio de Janeiro State University with a bachelor's in industrial engineering, which granted me the ability to focus on optimizing processes within all sorts of industries to improve efficiency, productivity, and quality while also reducing costs. I've had the pleasure of working with a diverse range of people and business, including: • Project Manager at Brightmeds. • Customer Support Manager at 5CA working under the following projects: --- Epic Games --- Ubisoft --- Secretlab • Senior Customer Support Specialist at 5CA. For the basic Upwork SEO ------ Project Manager, Zendesk, Salesforce, Helpshift, Dixa, Purecloud, Playvox, SAP, Power BI, Azure, Frontdoor, Klaus, Docebo, Evaluagent, AnewSpring, Notion, Loop, Obsidian, Planner, Project, Jira, Slack, Trello, Asana, Monday, CRM, Customer Satisfaction, Call, Chat, Phone, Email, Ticket, Customer Relationship Management, Sales, Customer Relations, Call Center Management, Decision Making, Team Leader, Manager, Time Management, Communications, Conclict resolution, Agile methodologies, Scrum, Kanban.

Process Improvement
Zendesk API
Microsoft Power BI
Six Sigma
Jira
Office 365
Customer Experience
BPO Call Center
Leadership Skills
Procedure Development
Operational Planning
Quality Assurance
Team Management
Zendesk
Microsoft Excel
$65 hourly
Ana Carolina P.
- 0.0/5
- (0 jobs)
Experienced Project Manager | Strategic Planning | LATAM & Brazil I am a results-driven Project Manager with experience leading strategic initiatives across Brazil and LATAM. My expertise includes project execution, scheduling, demand control, and cross-functional team coordination. I excel at maintaining effective communication with clients and suppliers, ensuring that all project deliverables meet or exceed expectations. Key skills: ✔ Project Planning & Scheduling ✔ Risk & Stakeholder Management ✔ Budgeting & Cost Control ✔ Agile & Scrum Methodologies ✔ Process Optimization & Workflow Automation ✔ Strong Communication & Negotiation Skills Passionate about optimizing processes and strengthening relationships, I am committed to delivering high-quality results and driving business success. Let’s connect!

Process Improvement
Time Management
Decision Making
Waterfall
Report
Data Analysis
Stakeholder Management
Cost Control
Risk Management
Scheduling
Digital Ad Campaign
Trello
Jira
Project Management
Microsoft Project
$35 hourly
Francieli M.
- 0.0/5
- (0 jobs)
I am a project manager with solid experience in engineering, working with small, medium, and large companies in the industrial and automotive sectors. I have a global perspective and am multifunctional, with the ability to quickly learn about new areas and products. → If you need to take a project from concept to completion, improve processes, coordinate teams, or ensure on-time, high-quality deliveries, I can help. → I have knowledge in agile methodologies (Scrum, Kanban), tools like Jira, Trello, and MS Project, as well as PRINCE 2 and PMI, along with practical experience in product development, technical documentation, and stakeholder management. → I manage projects from start to finish, focusing on planning, efficient execution, and constant communication with all stakeholders. → Regular communication is important to me, so let’s stay in touch!

Process Improvement
Stakeholder Management
Problem Solving
Time Management
Leadership Skills
Product Development
Scrum
Project Risk Management
Strategic Planning
Risk Management
Agile Project Management
Organizational Behavior
Communication Skills
Project Management
Microsoft Project
$7 hourly
Wagner C.
- 5.0/5
- (2 jobs)
📝 Profile Overview I’m Wagner, a trilingual Virtual Assistant (EN/PT/ES) with a sharp eye for detail and a structured mindset. I support remote teams and founders with two main skill sets: 📊 Admin & Data Support Spreadsheet-based estimation (materials, labor, service quoting) CRM record maintenance and organization Data entry, cleaning, and formatting Creating tracking systems and SOPs 💬 CRM & Customer Success Lead and client data accuracy (HubSpot, Pipedrive, Zoho) Follow-up automation workflows Customer retention tracking and reporting Internal notes and communication structuring What sets me apart? I thrive in quiet, high-responsibility roles where things must be clean, accurate, and well-documented. I love solving unstructured problems by applying logic and systems thinking — especially when it means less stress and more flow for you. ✅ Native fluency in English, Portuguese, and Spanish ✅ Google Sheets + Excel power user ✅ Comfortable interpreting sketches, client notes, and raw data ✅ 100% reliable, deadline-driven, and detail-obsessed Let’s talk if you need someone to help your operations run smooth, silent, and scalable.

Process Improvement
Customer Onboarding
CRM Automation
Customer Retention
Administrative Support
Microsoft Excel
Google Workspace
CRM Software
File Management
Customer Support
Calendar Management
Email Communication
Virtual Assistance
Data Entry
$50 hourly
Patricia S.
- 0.0/5
- (0 jobs)
I am a Senior Internal Auditor with over 8 years of experience working in one of the largest banks in Brazil. I specialize in internal controls, process improvement, regulatory compliance, and risk management. My background includes: • Designing and implementing internal audit procedures • Evaluating and improving internal control systems • Assessing operational and compliance risks • Mapping and documenting business processes • Supporting regulatory and external audit requirements I bring a practical and analytical mindset, always focused on adding value, increasing efficiency, and ensuring compliance with best practices and internal policies. I am looking for freelance projects where I can support companies in building stronger internal structures, improving operational controls, or preparing for audits and certifications.

Process Improvement
Governance, Risk Management & Compliance
Business Analysis
Regulatory Compliance
Compliance Consultation
Internal Control
Risk Management
Internal Auditing
$50 hourly
Gavi S.
- 0.0/5
- (0 jobs)
Gavi Studio helps businesses of all sizes clarify their vision, streamline operations, and accelerate growth. We offer tailored solutions to help you build a solid foundation, scale strategically, and connect with your target audience. Our expertise spans from setting up efficient operational systems for startups to crafting impactful brand messaging and implementing strategic growth plans for established companies. Dream Big. We'll Map The How. Let us help you build the structure that fuels sustainable growth. Contact us today to discuss your specific needs!

Process Improvement
Leadership Skills
Leadership Development
ClickUp
Process Development
Process Architecture
Automated Workflow
Project Workflows
Project Management
Brand Positioning
Brand Identity
Branding Template
Strategic Planning
Business Operations
Business Consulting
$60 hourly
Flavia S.
- 0.0/5
- (0 jobs)
I’m a Agile Project Manager with 6+ years of experience leading cross-functional teams and delivering results in fast-paced environments. ✅ Expert in Scrum, Kanban, SAFe & Agile Coaching ✅ Focused on KPIs, stakeholder alignment, and continuous improvement ✅ Certified in Lean Inception, Six Sigma, Agile Coaching & Strategic People Management ✅ Clear and frequent communication to ensure successful delivery Let’s turn your project goals into real results — together.

Process Improvement
Atlassian Confluence
Report Writing
Risk Management
Project Planning
Facilitation
Sprint Planning
Microsoft Project
Jira
Kanban Board
Kanban Methodology
Agile Project Management
Project Management
$75 hourly
Daniel L.
- 0.0/5
- (0 jobs)
I'm an experienced Data Analysis and Management Consultant. . Anything related to Spreadsheets, Dashboards, automation; . Expert: MS-Excel, Google Sheets, VBA, Apps Script, Looker Studio, Power BI; . Bringing the best of both Agile and Traditional frameworks; . Implementation of management processes, methodologies and frameworks in public and private organizations of different sizes and sectors; . Project Management, Process Management (BPM), Strategic Planning and Goals Deployment; . PDCA, BSC, OKR, Scrum, Kanban; . Google Data Analysis, PMP, IPMA-D, Scrum SFC certifications.

Process Improvement
ClickUp
Jira
Data Extraction
Power Query
Looker Studio
Dashboard
Data Analysis
Google Spreadsheets API
Google Sheets Automation
Process Modeling
Process Flow Diagram
Project Schedule & Milestones
Project Management
Project Management Professional
$85 hourly
Juliano A.
- 5.0/5
- (24 jobs)
🏆 EXPERT-VETTED Over 17 years of experience in IT, working in several areas, such as Governance, Project Management, Engineering, IT Operations, and Business/Commercial. Advanced knowledge and involvement in IT Service Management and IT Governance, including Implementation, Management, Consulting, and Audit. Acting in huge national and international companies, with complex projects and dynamic environments. More Skills: ✔️Cobit ✔️ITIL Expert ✔️IT Governance ✔️ISO9001, ISO 20000, ISO 27001 ✔️Lean Six Sigma ✔️SOX ✔️ISAE 3402 ✔️User Experience ✔️Scrum, Agile, Design Thinking ✔️Project Management, PMI, PMP Please take a look at my Portfolio for more details and results.

Process Improvement
ServiceNow
ISO/IEC 20000
Project Management
QA Testing
Business Process Modeling
ISO 9001
Microsoft Power BI
IT Service Management
Management Consulting
ITIL
IT Management
Business IT Alignment
$15 hourly
Lais M.
- 0.0/5
- (0 jobs)
Growth oriented account manager with a passion for video games and committed to promoting diversity in the tech industry. Over the past 5 years, I've honed my skills in project management and strategic planning, and achieved a proven track record of exceeding sales targets, delivering growth through new businesses development.

Process Improvement
Video Game
Digital Marketing Materials
Digital Marketing Strategy
Freelance Marketing
Analytical Presentation
Data Analytics
Management Skills
Project Management
Product Development
Marketing
Business Management
Data Analysis
Business Development
Agile Project Management
$15 hourly
Amanda F.
- 5.0/5
- (0 jobs)
Hey you! I'm Amanda, a project manager with 11 years of experience in process automation, agile methods and product management. I started my career in environmental management, and since then I have worked in various sectors, such as education, consultancy, software engineering and the automobile industry. Throughout my career I have had the opportunity to work with various stakeholders, including clients, public institutions and local communities. I live in Brazil, but today I work in a global team. This variety of experiences has given me a flexible profile, so I can easily adapt to the most diverse types of work. Hard Skills & Tools - Process automation & workflow optimization - Agile & Lean methodologies (Scrum, Kanban, SAFe) - Project and product management (roadmaps, OKRs, KPIs) - Tool expertise: ClickUp, Power BI, Zapier, Asana, Trello, Pipefy - Data analysis and dashboard creation Soft Skills - Strong communication & stakeholder management - Problem-solving & strategic thinking - Adaptability & flexibility to different industries - Attention to detail & process improvement mindset Need a hand with your project? Let’s connect, will be awesome helping you!

Process Improvement
Sustainability
Product Management
Microsoft Excel
Microsoft Power BI
Zapier
Scrum
Agile Project Management
Automated Workflow
Project Workflows
Business Process Automation
Trello
Notion
ClickUp
Project Management
$15 hourly
Carolina N.
- 0.0/5
- (0 jobs)
I'm an Industrial Engineer experienced in process structuring and improvement in addition to data critical analysis for decision making and lidership reports. I have more then five years of experience working for a major industry in Brazil. I can help you creating effective high-impact presentations, data visualization and gathering of insights to enhance your project or company. In addition to my engineering and technical skills, I also have experience in photo and video editing, especially for Instagram and TikTok content. Feel free to check out my Instagram profile: @carolnespoli.

Process Improvement
Process Optimization
Process Integration
Process Flow Diagram
Process Development
Project Management
Microsoft Excel
Data Analysis
Report Writing
Report
Translation
Presentations
Analytical Presentation
Business Presentation
Presentation Design
$30 hourly
Karyane M.
- 5.0/5
- (1 job)
I' m a process developer with experienced in manufacturing, importing and distribution businesses. Whether you're looking for a service that improve and simplify your process, I can help.

Process Improvement
Lean Manufacturing
Lean Development
Total Quality Management
Quality Audit
Quality Control
Quality Assurance
ProcessMAP Document Management
Process Optimization
Process Modeling
Process Flow Diagram
Procedure Documentation
Process Documentation
Process Design
Analytics
$15 hourly
Kharla Stheffane R.
- 0.0/5
- (1 job)
I’m a detail-oriented and committed professional with experience in Accounts Receivable, bookkeeping, and administrative support. With strong skills in QuickBooks, Excel, and financial processes, I help businesses streamline their operations and maintain accurate records. I’m passionate about problem-solving, organization, and providing high-quality work that supports my clients' growth and success. Focused, reliable, and proactive, I always aim to deliver results that exceed expectations. Whether you need help with billing, document management, payment follow-ups, or financial reporting, I'm here to make your processes easier and more efficient.

Process Improvement
English to Brazilian Portuguese Translation
English
Construction
Spreadsheet Skills
Customer Support
Invoice
Data Entry
Payment Processing
Administrative Support
Finance & Accounting
Virtual Assistance
Intuit QuickBooks
Accounts Receivable
Accounting
$20 hourly
Leticia V.
- 0.0/5
- (0 jobs)
Experienced professional in project management and process improvement, with a solid track record in leading transformation initiatives, structuring departments, and driving operational efficiency. I have worked at companies such as Volkswagen Truck and Bus, DHL, Boehringer Ingelheim, and Iguatemi 365, delivering results through cross-functional collaboration and strategic execution. I stand out for my clear and empathetic communication, collaborative leadership style, and strong focus on innovation. I enjoy solving complex problems with creative and practical solutions, always involving key stakeholders and ensuring team engagement. Expertise • Process mapping and optimization (BPMN) • Project management (PMO, timelines, goals, and deliverables) • Communication, leadership, and problem-solving • Innovation and strategic thinking • Sales planning and sales administration • Tools: ClickUp, Trello, Notion, Jira, Bizagi, Power BI, Advanced Excel • Methodologies: Design Thinking, Scrum, Waterfall, BPMN, Lean Six Sigma (Green Belt) • Languages: Portuguese (native), Advanced English, Advanced Spanish and Intermediate German

Process Improvement
Process Flow Diagram
Process Design
Waterfall
Agile Project Management
Data Analysis
Business Intelligence
Business Cases
Strategic Planning
Sales Management
Business Development
Business Analysis
Continuous Improvement
Project Management
$25 hourly
Rosana B.
- 0.0/5
- (0 jobs)
Seasoned and result-driven Senior Executive with extensive experience in leading banking operations and driving team excellence. Excel in operational risk management, technological upgrades, and process enhancements, ensuring robust audit and control practices. Possess strong leadership, problem-solving, and adaptability skills which contribute to significant operational improvements and high compliance standards. Demonstrated ability in delivering key projects, enhancing team performance, and ensuring seamless business continuity. Areas of Expertise * Operational Risk Management * Project Management * Technology Integration * Team Leadership & Development * Regulatory Compliance * Data Analysis & Reporting * Process Optimization * Business Continuity Management * Audit & Control Practices

Process Improvement
Project Management
Investment Banking
Corporate Finance
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