27 Best Process Improvement Specialists For Hire In England

Check out Process Improvement Specialists in England with the skills you need for your next job.

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$168 hourly
- 5.0/5
- (16 jobs)
I'm a certified "Zendesk Guru", so to say, in addition to being vetted and certified by UpWork as Top Rated, with a 100% Job Success rate. I love to help my clients navigate the ins and outs of Zendesk. I have 9+ years' experience tackling everything from initial set up through to complex audits, automations, AI bots, CSAT improvements, Guide propagation, agent training, SLAs, API integrations, advanced reporting, all the way to simply finding the best way for your business to save time and money by making Zendesk empower your team. I've set up, improved and fixed 100+ companies' Zendesks, from businesses with revenues from less than $1M all the way up to $3B (yes, billion)! I was the founding member of Deliveroo's Support Operations and took their Support team from one agent all the way up to 200+, spannig two continents, all in under three years. Since then, I've dedicated my time to helping other businesses grow equally rapidly by ensuring that customer support is an enabler for their business, not a hindrance. After successfully delivering on a project, many clients choose to keep me on-call so they can rest assured that their Zendesk issues will always be resolved as quickly and efficiently as possible. I look forward to chatting to you soon about your current and future projects.

Process Improvement
Project Management
Google Sheets
Automation
Zapier
Customer Service
Google Forms
Spreadsheet Software
Zendesk
$90 hourly
- 5.0/5
- (69 jobs)
Automation designer working in several large firms in the UK, working across industry and sectors, 5 years of experience building inside the Microsoft suite using power automate / flow. Most recent projects include:- Document approval portal with audit trails and traceability. Automated administration of supply chain site visits. Holiday request automation. All made with easy to understand non technical user guides for both administration and users

Process Improvement
Office 365
Microsoft Visio
Lean Consulting
Microsoft Power Automate
Process Design
Automation
Microsoft SharePoint
Dashboard
Microsoft Excel
$60 hourly
- 5.0/5
- (5 jobs)
Are you seeking a pragmatic problem solver who can optimise your delivery efficiency and business operation processes? Look no further! With over 12 years of experience as a digital delivery specialist, technology strategist, and product manager, I possess a powerful skill set in strategic thinking, problem-solving, and delivery management. My Expertise: Operations Management - Process Improvement, workflow optimisations, business and customer objectives evaluation, collaboration and productivity workshops Project Management - Scope definition, functional documentation, delivery planning, timelines, risk assessment, GDPR assessments, compliance, resource management, waterfall and agile Product manager - Discovery & ideation, user testing and user experience, solutions architecture, product road mapping, data analysis, data visualisation Tool experience: Teamwork, Clickup, Notion, Asana, Trello, Monday.com, Airtable, Adobe Suite, Figma, Miro, Sketch, Canva, CRM, LMS, EMS, CLM, CXP Why Hire Me: Proven Experience: With a track record of successful project deliveries and satisfied clients, I bring valuable expertise to every project I undertake. My diverse background has exposed me to various industries, enabling me to adapt quickly to different challenges. Strategic Vision: As a forward-thinking strategist, I focus on aligning your business goals with innovative technology solutions. I will work with you to define a clear roadmap that ensures your projects are not only completed efficiently but also contribute to your long-term success. Natural Collaboration: I am internally motivated to produce exceptional work and possess innate collaboration skills. I believe in the power of teamwork and can seamlessly lead all aspects of your projects, from initial planning to final delivery. Simplifying Complexity: My passion lies in simplifying complex ideas and processes. I can break down intricate concepts into clear, actionable steps, making it easier for all stakeholders to understand and contribute effectively. My Belief: I firmly believe that collaboration is the cornerstone of achieving exceptional results. By fostering open communication and promoting a strong sense of teamwork, we can unleash the true potential of your projects. If you're looking for a results-driven, adaptable, and collaborative digital project manager who can navigate challenges and deliver impactful solutions, let's connect! Together, we can bring your vision to reality. P.S. As a new freelancer on Upwork and coming from a background in the healthcare industry, non-disclosure agreements and client confidentiality is a challenge to showcase my portfolio in more detail. Please bear with me, thank you.

Process Improvement
Project Planning
User Experience Strategy
Documentation
Solution Architecture
UX Writing
Business Analysis
Budget Planning
Proposal Writing
Pitch Deck
Product Discovery
Technical Project Management
User Experience
Strategy
Project Management
$40 hourly
- 5.0/5
- (5 jobs)
Strategic Planning & Performance Expert | Driving Business Transformation & Operational Efficiency With 15+ years in strategic planning and performance management, I deliver impactful results for businesses through effective strategy, planning, and operational transformation. Core Skills and Impact: I specialise in aligning strategy with operational goals to drive growth, efficiency, and measurable outcomes. Known for translating complex data into actionable insights, I support decision-making and business transformation for lasting impact. What I can do for you. I excel in crafting data-driven strategies, managing large-scale projects, and optimizing corporate performance. Whether you need to refine a business plan or deliver a complete strategic overhaul, I ensure high-quality, timely results. Top achievements: 1. Award-Winning Service Development: Developed a low-tech patient survey and audit tool for the National Axial Spondyloarthritis Society, earning an award for Service Development and Improvement at BRITSpA's 2023 annual meeting. This tool successfully measured diagnosis times and enhanced service improvement efforts. 2. Public Awareness Campaign Success: Led a campaign in Belfast that achieved nearly 1 million impressions and helped over 300 patients initiate the diagnosis journey for axial SpA. This campaign reduced diagnostic wait times from 90 to 7 weeks for early adopters and won a Service Development award, also receiving a nomination at the 2024 Northern Ireland Media Awards. 3. Strategic Portfolio Leadership: At the Care Quality Commission, secured executive approval for a £30M transformation portfolio, aligning with long-term strategic goals and embedding a sustainable operating model. This initiative included creating a new resourcing strategy and enhancing PMO functions. 4. Efficiency Gains in Corporate Planning: At Leeds Building Society, cut financial strategy turnaround time by 50% through an improved end-to-end planning process. This role included delivering four five-year corporate plans approved by the Board. 5. Cost and Process Optimisation in the NHS: Spearheaded a three-year change initiative for NHS, resulting in £6M in savings through service closures and reconfigurations. Additional achievements included increasing clinical care time for therapists and consolidating service sites, significantly improving operational efficiency. My call to action to you: Ready to elevate your business? Let’s work together to achieve your strategic goals.

Process Improvement
PowerPoint Presentation
Visual Presentation Design
Gap Analysis
Corporate Strategy
Business Strategy
Project Management Office
Data Analysis
Analytics Dashboard
Analytics
Program Management
Project Management
Strategy
Strategic Planning
Analytical Presentation
$30 hourly
- 5.0/5
- (10 jobs)
Hi There! 👋 I'm Chihurumnanya, a thriving PROJECT MANAGER with over 3+ years of experience leading successful projects across various industries. I'm passionate about streamlining processes ✨ to deliver exceptional results using proven methodologies. My Superpowers: 🎯Project Management Mastermind (🪄): From kickoff to launch, I meticulously manage all project phases, ensuring smooth workflows and on-time delivery ⏰. 🎯Strategic Planning Guru (📑): I collaborate closely with clients to develop clear roadmaps and translate goals into actionable steps for success ✔️. 🎯Teamwork Champion (🚀): I foster a collaborative environment, motivating and leading teams to achieve project objectives through effective communication ️ and task delegation (☑️). 🎯Problem-Solving & Risk Management (🏆): I proactively identify and analyze challenges, and mitigate potential project risks proactively ⚠️. 🎯 Communication Rock Star (📩): I prioritize open communication with all stakeholders (️ Everyone!), keeping everyone informed and aligned throughout the project lifecycle (🏆). 🎯 Project Management Methodologies: PRINCE2, Agile and Waterfall. 🎯 Project Management Tools: Microsoft Project, Asana, Excel, Monday.com, Slack 🎯 Leadership & Prioritization: Effectively lead and motivate teams, prioritize tasks, and manage deadlines. Why Partner with Me? 👉 Proven Track Record: A history of delivering projects on time, within budget, and exceeding client expectations. 👉 Methodological Expertise: Skilled in both PRINCE2 and Agile methodologies, ensuring flexibility and efficiency for any project. 👉 Communication & Collaboration Champion: Maintain clear and transparent communication, fostering strong relationships with all stakeholders. 👉 Passionate About Success: Dedicated to exceeding client expectations and achieving optimal project outcomes. Ready to take your project to the next level? I'm eager to leverage my experience and expertise to help your project achieve its full potential. Let's connect today and discuss your specific requirements and how I can contribute to your success! (Let's chat! )📩 Best Regards 🤝 Chihurumnanya

Process Improvement
Process Optimization
Digital Project Management
Project Workflows
Project Prioritization
Project Delivery
Project Schedule & Milestones
Project Report
Agile Project Management
Project Management Professional
Project Planning
Microsoft Project
PRINCE2
Sprint Planning
IT Project Management
$80 hourly
- 4.9/5
- (9 jobs)
- 16 years’ experience in senior marketing roles within software/technology sector - Recent successes in Robotic Process Automation (RPA) and Artificial Intelligence (AI) marketing strategy and campaigns - Experience of working closely with sales teams and business owners to develop comprehensive marketing strategies aligned to business goals - Worked for KOFAX, IBM , SAP, Microsoft partners and more - Passionate about building marketing strategies that deliver results - identifying most effective marketing channels that drive lead generation and revenue growth - Very hands on with SEO strategies, Google Ads (PPC), Email Marketing, Social Media Management, Event Marketing, Webinars and Content creation. - Chartered Marketer/ HubSpot Certified for Inbound Marketing

Process Improvement
B2B Marketing
Paid Social
Paid Media
Content Writing
Campaign Management
Digital Marketing Strategy
Robotic Process Automation
Artificial Intelligence
Marketing Strategy
Tech & IT
Inbound Marketing
Email Marketing
Marketing Automation
Marketing Management
$65 hourly
- 5.0/5
- (21 jobs)
I am a passionate business digitisation and optimisation consultant with broad experience in assisting businesses of all types to implement effective systems and processes to best complement their business and produce maximum productivity. I have a passion to see businesses released into the digital age and harness the best of technology and systems to help them to fly and not result in a burden or a large learning curve. I have a big focus on implementing Odoo as a business ERP to assist businesses to run all areas of their business effectively, although I also have a broad experience with many other systems. I have a consultative approach to the implementation of systems which means that I do not look at how your business can fit into a specific system but rather how that system can come along and complement your business through customisations and implementations of different modules to best suit your specific business case rather than to try and make you fit a mould. I love to see business owners/executives/management/employees released into doing what they are supposed to do which is growing a business and not getting bogged down with processes and systems that are inefficient for their needs. So let's talk about how I can help you as a business harness the best of what modern-day systems have to offer to release your business into the digital age to flourish and grow :)

Process Improvement
ERP Software
Business Intelligence Software
Digital Transformation
Odoo Administration
Enterprise Resource Planning
Business Process Automation
MySQL
Linux System Administration
Odoo
Odoo Development
Linux
$90 hourly
- 5.0/5
- (10 jobs)
Hi there, I’m Claire, a creative and capable UK-based Chief Operating Officer. —> Book your FREE, no-pressure consultation here: bit.ly/3FyMleD If your business and brain currently resemble a tangled plate of spaghetti, or perhaps a can of worms, look no further. I’m a fully certified spaghetti straightener, who colour codes the heck out of everything, and should own shares in automation software. I’ll untangle your wiggly bits, snap them straight, and slot them neatly back in the pack. It’s a fun metaphor, but what can I actually do for you? Well, along with overseeing annoying, time consuming, and often complex operational tasks for your business, I have the skills and experience to help you find innovative solutions to ongoing issues that are holding you back, using tech, design, and UX. If it’s time to admit that you’ve got into a pickle, I’ll help you design new systems, implement streamlined new processes, and produce standard operating procedures that help you carry out routine operations in your sleep (or while sipping a cocktail, whatever floats your boat). Why should you pick me over the next efficient, organised, and creative candidate? I’ve worked across a bunch of different industries (creative digital, tech, education, fashion and consumer electronics to name but a few!) so there isn’t much I haven’t seen, fixed and documented. I’m a self-starter who loves learning - if I don't know how to do something, I consider it a challenge to learn it until I can do it right, then I keep learning until I can't do it wrong. I’m a self-confessed techy, and a little bit in love with automations and processes - literally nothing slips through the net. That doesn’t mean I’m not creative, in fact I have a real flair for design and LOVE to think outside the box when it comes to problem solving. Trust me - you want this imagination on your team! Did I mention I’m organised to the point of obsession? I’ll approach your company’s problems like a military operation (a military operation covered in rainbow Post Its!) I work with entrepreneurs, startups, and ambitious companies who want to grow and become more profitable faster, and who need support to solve problems quickly. I don’t just show you how to fix things, I implement, manage, and monitor solutions, working at your level to take tasks off your ‘to do’ list, and supporting you with the stuff you find difficult, so you can focus on the stuff you actually want to do. When I’m not helping businesses to scale and colour coding everything that is’t bolted down, I enjoy cooking, coffee, coding and, conversely, yoga - all with my kiddo and cat in tow. If you have big dreams for your business, but lack the time, experience, or expertise to put them into practice, drop me a DM and start leaving the office on time for the first time in forever. Put your company in a safe pair of hands - an experienced freelance COO with a back catalogue of happy clients. You can find me at @thecreativecoo

Process Improvement
Project Management Professional
Analytics
Operational Plan
System Automation
CRM Software
Business Operations
Database Administration
Database Architecture
Zoho Creator
System Configuration
Zoho CRM
Business Process Management
Project Plans
Project Management
$60 hourly
- 4.6/5
- (6 jobs)
Upgrade your business with me! Greetings! I am Anete Barisa, your dedicated partner for driving operational excellence and upgrading your business to new heights. As an accomplished Project Manager and CRM Implementation Expert, I specialize in harnessing the power of cutting-edge tools like Monday.com, ClickUp, HubSpot, Zoho, Asana, Notion, and Pipedrive to streamline operations and foster growth. My Services: • Mastering Monday.com with a certified Implementation consultant: Let's delve into the magic of Monday.com together. As your go-to Monday.com expert, I craft tailored solutions that align with your unique business needs. Whether it's creating dynamic boards, integrating third-party apps, or optimizing data visualization, I'm your guide to unlocking the full potential of this remarkable platform. • CRM Mastery & Automation: Unlock the potential of your CRM! I'm proficient in setting up and optimizing CRM platforms such as ClickUp, HubSpot, and Zoho. From customized templates to automation, I ensure your CRM becomes a strategic asset. • Business Process Transformation: Empower your enterprise with seamless processes that enhance productivity. I excel in crafting Standardized Operational Procedures (SOPs) that fuel efficiency, agility, and innovation. • Process Documentation & Continuous Improvement: Efficiency is my mantra! Count on me to meticulously document processes and pave the way for continuous enhancement. I create process maps that become the blueprint for your success. Additional Skills: • Workshop Facilitation: Transform learning into action with tailor-made workshops that empower your teams. I lead engaging workshops designed to ignite growth and innovation. • SOP Creation: Crafting SOPs isn't just a task, it's an art. I specialize in creating clear and actionable Standardized Operational Procedures that streamline operations and ensure consistency. • Expertise Snapshot ✓ 7+ Years as a Freelance Project Manager & Business Consultant ✓ Pioneered Monday.com Implementations for Diverse Clients ✓ Championed Continuous Improvement Initiatives ✓ Led Teams to Embrace New Processes ✓ 5 Years in Operations Management ✓ 6 Years in Customer Service Excellence ✓ Certified Lean Belt & Kaizen Practitioner ✓ Process Analysis & Change Management Guru Based in the UK, I bring a global perspective to your business. With fluency in English and Latvian, I seamlessly bridge cultures and drive impactful change. Whether it's refining processes, amplifying CRM potential, or orchestrating workshops, I am passionate about transforming challenges into triumphs. Let's collaborate to create an efficient, growth-centric, and joyful journey for your business!

Process Improvement
Process Integration
ClickUp
Agile CRM
Zoho CRM
CRM Development
Process Flow Diagram
Process Documentation
Agile Project Management
Project Management
Lean Consulting
Process Optimization
Business Process Management
Continuous Improvement
$50 hourly
- 5.0/5
- (6 jobs)
I'm an Excel expert with over 10 years experience. I'm also a Chartered Management Accountant (ACMA CGMA). I'm a management accountant who really loves Excel, to the point where I run my own Excel business, Fearless Spreadsheets, in my free time. I'm here to help with anything related to Excel, be that ad hoc projects or ongoing tasks. If you'd like me to help you with your project, please get in touch.

Process Improvement
Visual Basic for Applications
Spreadsheet Software
Macro Programming
Sage
Financial Modeling
Data Analysis
Automation
Microsoft Excel
Data Entry
$89 hourly
- 5.0/5
- (25 jobs)
Investor | Operator | Mentor My leadership role in the sector of M&A is to streamline sales strategies and bolster client relationships, collaborate with investor due diligence, enhancing market position in the online business sector. A focus on CRM and project, coordination resulting in optimised operational efficiency and a robust client portfolio. Working with early-stage eCommerce ventures, Agencies, and Real Estate businesses, I've refined operational procedures to enhance control and efficiency. Additionally, I've provided comprehensive training to teams, optimizing processes through metrics and KPIs. Beyond the boardroom, my passion has instilled teamwork, adaptability, and clear communication. Leveraging networking skills, I've forged connections across industries, facilitating partnerships and professional relationships. Manager Luxury Finance and Real Estate Agency "We’re very careful who we put front and center when communicating with our clients. From our first interview with Matt we knew he was dependable and trustworthy, especially in a public facing capacity. We hired Matt to manage two huge projects for a client’s branding and website projects in the luxury finance and real estate space. Matt showed extensive experience in both sectors, highlighting the full potential of our agency and providing exceptional value for our client. If you’re looking for a friendly, competent, creative and smart professional, Matt’s your guy! We highly recommend Matt for all your agency management needs." Sound like a good fit? Here’s what to do next: Click the green ‘Invite to Job’ button in the top right-hand corner, and let me know why you would like to work with me! Thank you for considering my services. I'm excited about the possibility of working together to resolve the roadblocks you are facing in your business.

Process Improvement
Product Roadmap
Human Resources
Business Operations
ClickUp
Asana
Management Skills
Process Development
Team Management
Organizational Design & Effectiveness
Problem Solving
Critical Thinking Skills
Google Workspace
Sales & Marketing
$99 hourly
- 5.0/5
- (12 jobs)
- Finance master's degree, Chartered Accountant ACCA (CPA), Certified Cryptocurrency Expert (CCE) - Financial Reporting & Control, Project Management, Business Analysis, and due diligence. - Budgeting and forecasting, performance improvement, M&A and post-acquisition integration. - Process improvement: P2P, O2C, R2R - System upgrade, data and system migration, implementation and testing, Prince 2, Waterfall and Agile. - Microsoft applications (Advanced MS Excel, VBA, PowerPoint, SharePoint), Project, Visio, Dynamics (AX, 365, Navision, and GP), Analysis For Office (A4O). - Hyperion applications (Foundation, HFM, FDM, FDMEE, Financial Reporting, SmartView). - Other: SAP FI-CO/BW/BPC/BCS/BI/ S/4HANA, Cartesis Magnitude, Cognos, Tableau, Qlikview, QlikSense, BO, Sage, Oracle, Tagetik, Adaptive Planning, JD Edwards, Xero, FinancialForce, NetSuite, QuickBooks, Jira, Azure DevOps, Monday.com, Trello, Asana. - Team player mentality, result orientated problem solver, complex business environments, change management, comfortable working as a liaison between finance and IT.

Process Improvement
Financial Reporting
Financial Management
Financial Variance Analysis
Agile Software Development
Implementation
Workday Adaptive Planning
Management Consulting
SAP Business Planning & Consolidation
Data Migration
Strategy
Microsoft Dynamics 365
Performance Optimization
Financial Report
$60 hourly
- 5.0/5
- (3 jobs)
Hello! I'm Joseph, an experienced freelancer with a passion for CRM Implementation, Digital Transformation, Project Management, and Process Development. With over 5 years of know-how, I love helping businesses become more efficient and successful. Certified in HubSpot Sales Software, HubSpot Marketing, and ClickUp, I offer top-notch services in CRM Implementation, Process Development, and Automation. I'm an expert in using tools like HubSpot and Zapier to create smooth workflows that boost productivity. From startups to large companies, I've worked with clients from all walks of life. No matter your business type, I'm here to tailor solutions that fit your unique needs. Looking forward to working with you!

Process Improvement
Automation
Process Design
Microsoft Visio
Software Consultation
Consultation Session
Trello
API
Microsoft Dynamics 365
ClickUp
HubSpot
SaaS
Software Architecture
Digital Transformation
IT Consultation
$75 hourly
- 5.0/5
- (0 jobs)
I am an ex-consultant with extensive industry experience in Strategy & Ops and have worked with teams and companies from seed stage to public organizations. I'd love to help you with: 🎯 Corporate Strategy Development 📝 Market Research 🔈 Internal & External Communications & Storytelling 🤝 Enable Cross-functional Team Efficiencies ⚙️ New Operating Models 📈 Operations Process Improvement

Process Improvement
Financial Modeling
Excel Formula
Excel Macros
Airtable
Data Analysis
Business Transformation
Business Operations
Change Management
Strategy
$180 hourly
- 5.0/5
- (2 jobs)
As a FileMaker developer specializing in Lean Design, I bring a unique blend of efficiency and design prowess to my Clients. With expertise in crafting solutions that prioritize streamlined code and optimal user experiences, I ensure projects are not only functional but also aesthetically pleasing. Proficient in FileMaker development, I adhere to Lean Design principles, minimizing complexity and maximizing impact. My portfolio showcases successful projects reflecting my commitment to clean, maintainable code and intuitive UI/UX. Clients can expect a collaborative and communicative approach, delivering tailored solutions that align with their goals. If you're seeking a FileMaker professional who values efficiency, design, and client satisfaction, I'm well-equipped to contribute to your projects on Upwork.

Process Improvement
Business Process Automation
Business Operations
Business Management
Business Process Reengineering
Process Development
Performance Optimization
Database Management
Database Design
Database Programming
Database Optimization
Database Architecture
Database Development
FileMaker WebDirect
Claris FileMaker
$40 hourly
- 5.0/5
- (2 jobs)
As a seasoned ServiceNow Architect and Project Manager at Wipro, I bring over eight years of experience in spearheading IT service management, IT operation management, and HR service delivery projects. My journey in the industry has been marked by a consistent drive to deliver innovative and efficient solutions across diverse sectors such as telecom, insurance, aerospace, pharma, and payment card processing. In my role, I've honed a robust skill set centered around Project Management, with a strong emphasis on ServiceNow Architecture, Business Analysis, and Product Ownership. A key aspect of my expertise lies in effectively managing stakeholder relationships, ensuring that every project aligns with the client's vision and delivers tangible value. My specialization in assessing IT asset management processes and aligning ServiceNow platforms to industry best practices has been instrumental in driving project success. I take pride in my ability to manage projects from inception to

Process Improvement
Business Analysis
IBM Netcool
Microsoft Project
Management Skills
ServiceNow
Telecommunications
Project Management
$100 hourly
- 5.0/5
- (91 jobs)
For over 15 years, I've been the driving force behind successful project delivery, streamlined processes, and increased profitability for businesses across various industries. As a No-code Business Systems & Project Management expert, I specialize in transforming complex challenges into actionable solutions. My deep dive into client workflows and challenges enables me to design tailored systems that eliminate inefficiencies and boost productivity. Highlights : ✅ Increased Efficiency by 65%: Restructured workflows and implemented optimized tools for a marketing agency, saving over 10 hours per week and improving operational efficiency by 65%. ✅ 50% Time-Saving Surge: Designed a custom ClickUp setup with over 168,000 automations for a startup, freeing up 50% of their team's time for high-impact initiatives. ✅ Comprehensive Solutions for Construction Firm: Automated key processes across QuickBooks, Monday.com, and Kayako, enhancing data flow and project management, resulting in smoother operations and significant time savings. Core Competencies: ✅Business Process Analysis & Improvement: Expertise in identifying bottlenecks and optimizing workflows to streamline operations and drive efficiency gains. ✅Workflow Optimization & Automation: Proficient in tools like Make.com (Integromat), Zapier, and various project management platforms. ✅CRM Selection & Implementation: Specializes in configuring and optimizing CRM systems like Pipedrive, Zoho CRM, and Monday.com to enhance customer management and sales processes. ✅Project Management Software Customization: Certified in ClickUp, Asana, and Monday.com, offering custom setups that align with business needs and facilitate seamless project management. ✅Document and Time Management: Experienced in using PandaDoc for document automation and tools like Clockify and HubStaff for efficient time tracking. Certifications & Partnerships: ✅ClickUp Qualified Consultant & Services Partner, Verified ClickUp Power User ✅Asana Certified, Monday.com Certified ✅PandaDoc Partner ✅ITIL Foundation Certificate Impact on Your Business: 🌟Enhanced Team Collaboration and Communication: Improve coordination and information sharing across your team. 🌟Increased Productivity: Automation of repetitive tasks allows your team to focus on high-value activities. 🌟Improved Customer Relationship Management: Streamlined CRM systems enhance customer interactions and satisfaction. 🌟Data-Driven Decision Making: Access clear insights into your operations for better decision-making. 🌟Scalable Solutions: Solutions designed to grow with your business and adapt to evolving needs. Why Choose Me? 🎯Tailored Solutions: Customized project management workspaces and CRM setups designed to meet your business's unique needs. 🎯Efficiency and Growth: Solutions that streamline operations, automate repetitive tasks, and optimize resource allocation, allowing you to focus on growth. 🎯Proven Track Record: Consistent delivery of measurable improvements in efficiency, team collaboration, and customer satisfaction. 🎯Selective Clientele: Dedicated attention and personalized service for each project, ensuring quality and focus. Let's Transform Your Business! Ready to unlock your business's full potential? Let's chat and explore how I can streamline your operations, optimize your CRM and project management systems, and empower your team to achieve new levels of efficiency and growth.

Process Improvement
HubSpot
Information Technology Operations
Lucidchart
Marketing Operations & Workflow
Business Process Management
Atlassian Confluence
Management Consulting
Automation
System Automation
SaaS
Asana
Trello
$125 hourly
- 4.9/5
- (20 jobs)
Biola is an expert- vetted (top 1% freelancer on Upwork) Management Consultant specialising in digital transformation projects with over 7 years of experience. She has deep expertise in business analysis, strategy, business process optimisation, data analysis and visualization. She has worked with top global organisations across several industries including; financial services, healthcare, pharmaceutical, and FMCG. Biola prioritises her customer's satisfaction and ensures all work is done to the highest quality and standards. She has worked with several Fortune 500 companies and SMES and has undertaken several business analysis and process optimisation roles. Biola has excellent excel and data analytics skills and strong attention to detail. Biola has a Masters Degree in Supply Chain and Logistics Management from the University of Warwick achieved with distinction. Services offered include: ✳Business Analysis and Strategy✳ - Organisational design - Business process mining, modelling & engineering - Requirement gathering & analysis - Research ✳Management Consulting ✳ - Specialising in business operations, procurement, and IT consultation - Business change, project management, strategy - Deliverables such as reports, policies ✳Project Management ✳ - Agile & Waterfall Project Management - Risk and Issue Management - Reporting and Escalation ✳Data Science and Analytics ✳ - Data analysis and testing - Data design and visualisation - Data extraction / ETL - Data mining and Management Biola has worked across industries, sectors and client types from fortune 500 companies to SMEs and starts- ups and public sector. She is able to leverage the skills across industries and tailor and transfer the learnings to other industries and sectors. ⚜ Testimonials from clients ⚜ Jo Mcdowall at ISS - "Biola joined ISS to work on an exciting procurement transformation project and quickly proved herself invaluable to the team. Never afraid to share constructive thoughts and opinions, Biola’s independent yet collaborative approach is much valued in this role. Her continuous improvement philosophy means she is always curious and determined to improve process, which makes her a great asset when a team is moving quick - she adapts well, is very autonomous and highly trustworthy. Biola has delivered in the area of supplier engagement, supplier training, platform problem solving and internal stakeholder management and I cannot recommend her highly enough. She’s really been thrown in at the deep end in this transformation project, and has continued to impress"

Process Improvement
Business Process Management
Process Optimization
Digital Transformation
Requirement Analysis
Quantitative Analysis
Strategy
Management Consulting
Process Documentation
Business Analysis
Report Writing
Data Analysis
Microsoft Excel
Data Visualization
$110 hourly
- 4.8/5
- (119 jobs)
I am a hands-on cosmetic chemist with over 13 years of experience in developing wide range of skin care, hair care, make-up products such as lipsticks etc, nail care, oral care, vetcare and personal wash cosmetic products. 350+ cosmetic products developed- Through my career, I have worked on numerous "customized" & innovative formulations. I like to keep up with ongoing trends in the industry and regulatory frameworks. I have set up a full R&D and manufacturing unit with quality control laboratory. So, if you are looking for a chemist who develops products with a holistic perspective, then you are on the right profile :) I have my own in-house R&D lab and I can provide physical trial samples. I work with global clients including start-ups and provide consultation for "full product development".

Process Improvement
Beauty
Beauty & Personal Care
Business Consulting
Chemical Engineering
Cosmetic Regulation
Cosmetic Raw Materials
Cosmetics
Product Formulation
Laboratory Equipment Skills
Product Development
$34 hourly
- 4.6/5
- (14 jobs)
With over two decades of experience, I specialise in transforming business processes, enhancing customer services, and implementing effective change management. Implementing Knowledge Management services are also a forte. My focus is on helping organisations refine their operations, improve customer experiences, and implement value-adding strategic initiatives with precision and minimal disruption. I hold an MSc in Management Information Systems and a BA(Hons) in Information Management. My academic foundation is reinforced by professional certifications, including PRINCE2, CMI L7 in Leadership, and a Certificate in Technical Writing. These qualifications highlight my commitment to continuous and staying ahead of industry standards. As a Certified Knowledge Specialist I understand how crucial it is for organisations to acquire, capture and organise their knowledge assets and manage innovation effectively. By providing knowledge-on-demand strategies, I empower organisations to maximise their potential by equipping their staff with the right information at the right time. Applying Information Architecture ensures all assets: knowledge, data, information, training, processes and procedures are findable and usable. Process Management is an area where I excel. My extensive experience in process mapping and process improvement, utilises a combination of tried and tested techniques to help your business reduce costs and improve customer experience. Comprehensive process documentation is an important part of an organisation’s knowledge base, which is essential for staff training, operational efficiency and customer services. In addition to process and knowledge management, I bring a wealth of experience in project and change management. My approach combines robust methodologies with a management style that adapts to the organisation’s culture and needs. I successfully manage IT/IS, business change, and process change projects, always prioritising RAID, clear communication and stakeholder engagement. Lessons Learned activities are integral to my methodology, ensuring that each project not only achieves its goals but also contributes to the organisation’s knowledge base.

Process Improvement
Continuous Improvement
Requirement Analysis
Business Coaching
Information Technology Strategy
Microsoft Visio
Microsoft Office
Business Analysis
Business Process Reengineering
Business Process Modeling
$49 hourly
- 5.0/5
- (77 jobs)
I am a native English speaker with over 15 years experience working within the UK Financial sector. Working for both American Express and Barclays Bank I have a wealth of knowledge and skills from basic data entry to fraud prevention and complex project work implementing new systems, products and processes internationally and domestically. I also have significant experience in the production and presentation of documents, project plans and reports to major shareholders across departments and locations.

Process Improvement
Project Risk Management
Business Process Modeling
Microsoft Visio
Process Architecture
Flowchart
User Acceptance Testing
Business Process Model & Notation
$275 hourly
- 4.9/5
- (80 jobs)
Imagine scaling your business from $400K to over $1.2 million in a single year with a strategy so clear and impactful, you’d feel confident in every step. That’s what I help CEOs achieve—growth that’s fast, strategic, and tailored to their unique vision. Business Strategy 📈 | Operational Efficiency ⚙️ | Leadership Development 🧑‍🏫 | Strategic Growth 🚀 Hi, I’m Kaitlyn Cook. For over a decade, I’ve worked directly with businesses to drive growth, while my financial expertise has empowered clients to reach their revenue goals for nearly two decades. With this depth of experience, I’ve guided service-based businesses in scaling from six to seven figures and beyond, all without the overwhelm. My approach prioritises seamless growth—where every part of the plan is crafted to deliver fast, certain, and effortless progress for you and your team. Here’s How We’ll Create Immediate Value and Growth: 🚀 Fast-Track Business Strategy: From day one, we’ll set up a customised roadmap with quick-start actions and long-term strategies to get you scaling toward your highest revenue goals. 🚀 Operations Optimisation for Instant Relief: I’ll help you streamline processes, eliminating daily bottlenecks so you and your team can focus on high-impact work, not operational headaches. 🚀 Revenue Acceleration Plan: Imagine a tailored strategy that sets up reliable revenue streams aligned with your mission. We'll create financial clarity that makes scaling sustainable and secure. 🚀 Targeted Sales & Marketing with Immediate Results: We’ll design a marketing approach that reaches and resonates with your ideal clients, turning strategy into steady revenue, fast. 🚀 Leadership Fast-Start Framework: I’ll empower you and your team with tools to lead with confidence and engage meaningfully, ensuring a culture primed for growth and inspiration. Exclusive Fast-Track Bonuses: To make your journey even more impactful, I include: 🔥 First 30-Day Roadmap with clear, action-oriented steps for immediate wins and confidence from the start. 🔥Exclusive First Session dedicated to identifying and targeting your highest-growth opportunities—so you feel momentum from day one. Ready to Scale Effortlessly? If you’re ready for strategic clarity, fast growth, and a business that energises and empowers you, click “Hire Now” or send me a message. Let’s make scaling seamless, impactful, and tailored to your vision.

Process Improvement
Revenue Management
Strategic Plan
Business Development
Management Consulting
Team Building
Growth Strategy
Financial Planning
Business Analysis
Operational Planning
Organizational Development
Executive Coaching
Strategic Planning
Leadership Development
Business Strategy
$80 hourly
- 4.3/5
- (3 jobs)
I am an experienced Immigration consultant with over 6 years multi-jurisdictional work experience and knowledge with a demonstrated record of delivering cost effective, high performance solutions to meet challenging business demands. I have worked in corporate immigration since August 2013. In this time, I have developed myself as a strong caseworker and account manager, specializing in many Immigration applications ranging from Subject To Regularisation (STR) visas to Temporary Work Permits (TWPs). I am also experienced with UK immigration applications, from Points based system applications to Ancestry applications. I am fully capable in navigating myself through the Immigration Rules, The Immigration (European Economic Area) Regulations and the British Nationality Act. I am adaptable and a quick learner and I strive for a role in which I find myself challenged.

Process Improvement
Administrative Support
Microsoft Office
Immigration Law
Management Consulting
Project Management
$45 hourly
- 5.0/5
- (2 jobs)
Welcome! I'm Lenka and I am here to make your life a whole lot easier. With over 18 years of experience in operations and executive support, I’ve learned a thing or two about keeping things running smoothly. My focus? Creating seamless, robust processes that minimise disruptions. Whether it's managing your business or juggling your household responsibilities, I've got your back. Here's how I can help you: 🎯 Outcome-Focused Tech Integration: Rather than overwhelming you with a long list of tools, I focus on the results they deliver. 📐 Project Coordination: From planning to seamless execution, I manage all aspects of your projects with precision. ⚙️ Process Optimisation: Imagine all your processes streamlined and your workflows optimised with the latest tools and applications. 💹 Financial Oversight: With a keen eye for detail and a deep understanding of budget management, I ensure that your financial reports are accurate and comprehensive. As well as: - Diary and Calendar Management: Keeping your schedule organised and stress-free. - Email and Communication Management: Sorting through the clutter and making sure you never miss an important message. - Financial Management and Analysis: Keeping track of your finances and helping you make informed decisions. - Process Implementation and Optimisation: Finding ways to make your workflows more efficient and effective. - Supplier and Vendor Management: Building and maintaining strong relationships with your partners and suppliers. - Contract and Legal Management: Making sure all your agreements are in order and protecting your interests. - Web and Social Media Management: Enhancing your online presence and engaging with your audience. - Operations and Business Management: Keeping everything running smoothly behind the scenes. - System Automation and Technological Integration: Using technology to simplify your life and work smarter. - Team Leadership and Project Coordination: Bringing your team together and ensuring everyone is on the same page. Let me handle the complexities so you can focus on what matters most. Let's chat and see how I can help.

Process Improvement
Customer Support
Virtual Assistance
Financial Plan
Financial Analysis
Business Strategy
Data Entry
Decision Making
Problem Solving
Root Cause Analysis
Task Coordination
Process Design
Process Architecture
Strategic Planning
Business Operations
$25 hourly
- 4.6/5
- (3 jobs)
I am a project management professional, managing projects for startups and enterprises for over 15 years. By combining project management with product management expertise, clients get the full landscape perspective that exceeds their expectations. I typically report directly to senior leadership, having honed the skills for direct, efficient, and accurate reporting for their needs. I delivered complex solutions for clients with a technology-agnostic approach, utilizing Agile methodologies and user-centric, problem-orientated management techniques. I can help you with all your project management, operations management, and human resource management tasks. Expertise: Project Management, Scrum Master, Agile Project Management, Jira, Waterfall PMI Agile Project Management Office (PMO), Product Management, Cloud Infrastructure, IoT. Project Management Tools: MS Project, Jira, Asana, Choosing my services guarantees you on-time delivery. I guarantee the best work, and I also look forward to a continuous professional relationship that can go for long.

Process Improvement
Project Scheduling
Resolves Conflict
Resource Allocation
Requirement Analysis
Technical Writing
Problem Solving
Critical Thinking Skills
Project Risk Management
Microsoft Excel
Project Plans
Microsoft Project
Budget Management
Agile Project Management
$60 hourly
- 0.0/5
- (1 job)
Experienced Digital Project Manager with 7 years of expertise driving successful digital transformations. Proficient in leading cross-functional teams, implementing agile methodologies, and delivering innovative solutions. Adept at leveraging data-driven insights to optimize project outcomes and exceed client expectations. Qualified Program manager (MSP), Prince 2, and Agile Practitioner.

Process Improvement
Project Management Office
Generative AI
Customer Relationship Management
Blockchain
Client Management
Artificial Intelligence
Business Management
Project Delivery
Program Management
Project Planning
Neural Network
Management Skills
Coaching
Digital Transformation
$35 hourly
- 2.4/5
- (4 jobs)
A hands-on, highly personable person with great attention to detail and communication skills. Always happy to roll up my sleeves and do whatever needs to be done - I love to problem solve! Well versed in rapidly growing start-up environments where agile working and a hands on, all-encompassing approach are paramount; improving, managing, scaling and just 'getting stuff done'.

Process Improvement
Process Integration
Proposal Writing
Zapier
Automation
Localization
Process Development
Copy Editing
Process Optimization
Copywriting
Business Operations
Research & Strategy
Entrepreneurship
Business
Proofreading
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