Hire the best Process Improvement Specialists in Italy

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$25 hourly
Ali K.
- 5.0/5
- (12 jobs)
With 5 years of focused experience in project management, I bring a strong foundation in leading cross-functional teams, optimizing workflows, and delivering high-impact results. I have hands-on expertise with tools like Jira, ClickUp, Asana, and Microsoft Project, paired with certification such as PMP that reinforce my practical and methodological knowledge. Key Achievements: Project Execution Excellence: Successfully managed projects totaling over 8,000 hours with budgets exceeding $7 million. Team Leadership: Guided and supported teams of up to 15 professionals, fostering collaboration and consistent delivery. Agile Deliverables: Led the delivery of agile projects ranging from 500 to 2,000 hours across various domains. Professional Expertise: Agile Practices: Proficient in implementing Agile and Scrum methodologies to boost team agility and accelerate delivery. Requirements Gathering: Skilled in crafting user stories and acceptance criteria to align stakeholder expectations with delivery outcomes. Operational Flows: Experienced in setting up team workflows, timelines, and backlog prioritization to keep projects on track. Tool Excellence: Deep familiarity with Jira, ClickUp, and MS Project for sprint planning, task tracking, and reporting. QA & User Focus: Committed to ensuring quality deliverables through detailed test case reviews and feedback-driven iterations. My PMP certification and real-world experience enable me to bridge strategy and execution. I understand the nuances of project governance, stakeholder communication, and adaptive planning under Agile and hybrid models. If you're looking for a hands-on, adaptable, and value-driven Project Manager to lead your initiatives, I’d love to connect and explore how I can contribute to your success.

Process Improvement
Virtual Assistance
Project Workflows
Systems Development
Team Management
Presentations
Process Architecture
Smartsheet
ClickUp
Asana
Jira
Digital Project Management
Communications
Agile Project Management
Project Management Professional
$35 hourly
Ves B.
- 5.0/5
- (11 jobs)
Welcome to My Profile – Your Go-To Expert for Project Management, Team Leadership and Translations ✅ Top Rated & 100% Job Success ✅ 100K+ earned on Upwork ✅ Managed projects for Amazon, Meta, Google, and Uber ✅ 20+ years of experience ✅ Full Member of IAPTI & TradInfo (International Association of Professional Translators and Interpreters) ✅ Bilingual Advantage (Italian, Slovenian) Who Am I? I’m Vesna, a seasoned Project Manager and Team Leader with over 20 years of experience managing complex multilingual projects for global clients in the translation and AI fields. I specialize in guiding diverse teams, ensuring seamless communication, on-time delivery, and high-quality results. I bring a strong background in translation, localization, and content management, with proven success leading projects for top-tier companies like Amazon, Meta, Google, and Uber. How I Solve Your Challenges: 🚀 Effective Project Leadership: I organize and lead teams of 40+ professionals, coordinating workflows and ensuring clear communication to meet deadlines and exceed expectations. 📊 Strategic Planning & Execution: From project kickoff to final delivery, I oversee all phases, managing risks, resources, and stakeholder expectations for smooth project execution. 💡 Cross-Cultural Expertise: With bilingual skills (Italian, Slovenian) and extensive translation/localization knowledge, I bridge cultural gaps to deliver relevant and accurate outcomes. 🔧 Process Optimization: I continuously improve project processes and communication channels to boost team productivity and client satisfaction. Tools & Technologies I Use and Mastering: - ClickUp - Airtable - Box - Asana - Gantt charts - Slack / Microsoft Teams - Hubspot - SDL Trados - MemoQ - Phrase Why Choose Me? ✅ Proven track record managing large-scale projects with diverse teams ✅ 20+ years of professional experience with international clients ✅ Strong communication skills, bilingual in Italian and Slovenian ✅ Top Rated on Upwork with 100K+ earnings and 100% job success ✅ Full Member of IAPTI & TradInfo — committed to the highest industry standards. Let’s Get Started! If you need a reliable, experienced Project Manager who can lead your team to success and ensure your projects are delivered on time and within budget, I’m here to help. Contact me today to discuss your project and get a custom proposal! Best regards, Vesna

Process Improvement
Team Management
Vendor Management
Agile Project Management
Problem Solving
Time Management
Multilingual Translation
Project Workflows
Quality Assurance
Communication Strategy
Stakeholder Management
Risk Management
Project Management Professional
Cross Functional Team Leadership
Project Management
$65 hourly
Marc B.
- 5.0/5
- (18 jobs)
I am a Dutch Senior SaaS professional with management level experience, currently located in Italy. I have experience in the following areas: - QA Lead, SDET Engineer - Sofware QA Process Design, Implementation and Management - SAAS Development Improvement - Scrum (PSM I certified), Kanban, Agile - ITIL Management + implementation - Prince2 Project Management - Goal Directed Project Management (PricewaterhouseCoopers developed) - Business Analysis

Process Improvement
Agile Software Development
Product Backlog
Human Resource Management
Scrum
Software Testing
ITIL
Technical Analysis
Management Development
Software QA
Project Management
Change Management
Business Analysis
$65 hourly
Giulio F.
- 5.0/5
- (1 job)
I am a Director with 10+ years of Corporate experience and 8 years of previous experience in FANG companies. I enjoy coaching aspiring talents to dramatically increase their chances of landing their dream job or to help them accelerate time to promotion. I hold a master's degree in Law and an MBA in international management.

Process Improvement
Microsoft Windows Media Connect
Portuguese to English Translation
Italian to English Translation
English to Italian Translation
Resume Development
Coaching
Supply Chain & Logistics
Procurement
Asana
Business Development
Project Management
Business Management
Resume Writing
Program Management
Behavioral Event Interview
Management Skills
Interview Preparation
Microsoft PowerPoint
$30 hourly
Valentina D.
- 5.0/5
- (1 job)
Hello, I am new in Upwork, but have great expertise to share with customers that will trust me. My name is Valentina Dalla Torre and I was graduated in Automation Engineering from University of Siena. My background: I've been in electronic manufacturing companies since 2010. I've started from production line as testing operator, then became Quality Engineer and now I am Quality Manager of a medium Italian company (300+ people) belonging to a partnership between one of the biggest Italian Group and a big Chinese Group. I'm experienced in quality assurance, quality inspection, problem solving, Quality Management Systems Audits (ISO 9001, IATF 16949), factory audits, product audits (ETL, SEMKO, VDA), supplier management, customer relationship, negotiation, customer return management, production processes, analysis and improvement of company processes, etc. In these years I also experienced the research and and the development of informatic solutions in order to have data available, to monitor processes and their trend, but also in order to save people time in sharing and storing all the information they have to manage during their job: save time means saving money and working better. I do like the activity of understanding and creating organization/structure of data in relation to the process that is behind the creation and the usage of that data. I am practical, data oriented, analytic, precise. Passion, curiosity, resilience, honesty and integrity are my most outstanding qualities and I apply them everywhere, and nevertheless in my workspace.

Process Improvement
Google Sheets
Google Apps Script
AppSheet
ISO 9001
QA Engineering
Database
Quality Assurance
Quality Control
Data Entry
Looker Studio
Data Analysis
Microsoft Excel PowerPivot
Informatica Data Quality
Data Interpretation
$45 hourly
Suzanne V.
- 5.0/5
- (2 jobs)
An ISEB certified Business Analyst and Agile BA Practitioner, specialising in Agile project delivery from prototyping User Interfaces (UI) to managing requirements for extensive business integrations. I have ensured £mm project benefits whilst enabling usability, efficiency, increased sales and products that support strategic aims. Expert in a wide range of techniques including Requirements Engineering, Behaviour Driven Development and Process Modelling. Full project lifecycle experience from project start-up to hand over to service management, monitoring benefits throughout. I form effective working relationships and this enables positive project outcomes. Expertise • Business Analysis techniques: Backlog creation and management * Behaviour Driven Development (BDD) * User Stories * Epics * Use Cases * Process modelling * Wireframes * Prototyping * Entity/Data modelling * Options appraisals * Gap analysis * Business Activity Models * Stakeholder analysis * Requirements engineering (elicit, analyse, define, document and manage requirements) • Facilitation and management skills: Stakeholder management * Team management * Clear documentation * Workshop facilitation * Test management * Mentoring • Products delivered: Responsive websites * Digital * Bespoke developments * Interfaces * Upgrades * Procurements * Strategies * Business Cases * eCommerce * Application implementation * Infrastructure * Service transition * Feasibility studies • Specialist tools experience: Jira * Confluence * Zephyr * Trello * Visio * Casewise • Methodology experience: Agile (Scrum, DSDM and Kanban) * Waterfall * PRINCE2 Practitioner Case studies The Office for National Statistics – software development project Providing agile business analysis services for a £mm Life Events software development product. An agile project (Kanban). A software development project was in a period of change. I was brought in to lead the business analysis so that the £mm benefits could be ensured. I reviewed and wrote user stories and created acceptance criteria using BDD scenarios. I identified the essential activities needed to meet the business objectives. I reviewed and created process flows (swim lanes). I mentored a junior BA on the same project. As a result, the technical delivery of the user stories became more efficient. The project team had an overall picture of how the features hang together. After I had left the ONS for a short period, I was invited back to shape the migration and cutover approach. Through data analysis (using Toad and SQL), exploratory testing and analysing the business needs, I identified gaps where additional software development was needed, or where the migration script needed to be enhanced. The migration from the old mainframe was successful and the product is now live. The migration and cutover approach minimised the disruption to the business. Users are able to continue to process migrated data in the new system and maintain data integrity. £mm pa benefits were achieved. DST Bluedoor – wealth management product An agile project (Scrum). I was brought in to shape the workflow requirements for a £mm wealth management product. Workflow enables teams to efficiently work together by allowing them to process individual tasks and then passing the workflow case onto the next team. I analysed and validated the customer requirements and created a backlog in Jira using BDD as the acceptance criteria. I was also responsible as the scrum master. I created wire frames to enable the customer to understand how the product will work and to aid communication with the developers. I built up a good working relationship with the customer. The features built were of a high quality and accepted by the customer at the end of sprint Show and Tells. National Theatre The National Theatre needed to redevelop its website as it was costly to support. I was contracted as an Agile BA to deliver a new website via an Agile Scrum project, working with UX, designers and suppliers. Particular focus was on ensuring the user journey is as intuitive as possible. I managed the usability testing of the website prototype with members of the public. The results fed back into the UX and design. I managed an agency to carry out accessibility testing. I analysed the questions that customers were asking the Box Office and designed the concept of a Help Centre. The aim was to reduce calls to the Box Office. I specified Contact Us forms so that high volume customer transactions could be managed more efficiently e.g. ticket exchanges. I managed the backlog and I defined user stories before the start of each sprint using epics, BDD scenarios and wireframes. The BDD scenarios formed the basis of the functional specification and acceptance criteria. As each feature was developed, I ensured it was thoroughly tested before it was signed off.

Process Improvement
Product Management
Product Requirements Document
Requirement Analysis
Technical Writing
Process Flow Diagram
Process Engineering
Report Writing
Business Analysis
Behavior-Driven Development
Requirement Management
User Stories
Agile Project Management
$30 hourly
Anna Laura M.
- 5.0/5
- (2 jobs)
* LQA -Quality management for language services * Glossary, style guide and terminology management * People management within localization * Translation & Localization * Transcription & Subtitling for audiovisuals * Copywriting, Transcreation and Editing in English and Italian * Content management * UX - User Experience * Customer Support Services * Knowledge Management, KCS * Project Management

Process Improvement
Translation & Localization Software
Knowledge Management
Content Management
Subtitling
Copywriting
Subtitles
$57 hourly
Ada M.
- 0.0/5
- (0 jobs)
With 8 years of experience in customer success and project management, my core competencies lie in establishing robust customer service frameworks and fostering strong stakeholder relationships to enhance customer experience. My approach is rooted in strategic cross-integration and a deep understanding of market insights, which enabled me to contribute rive significant improvements in customer experience. As a Customer Success for AI powered SaaS start-up, I developed and refined onboarding and adoption processes, ensuring a seamless transition for users. By designing feedback frameworks and analysing customer needs, I played a pivotal role in supporting product design and development.

Process Improvement
Microsoft Project
Customer Analysis
Customer Experience Management Software
Customer Care
Customer Engagement
Stakeholder Management
Service Design
Process Design
Change Management
Risk Management
Project Management
$25 hourly
Veronica A.
- 0.0/5
- (0 jobs)
New to Upwork, but with over 16 years of international experience in project management, strategic procurement, and process optimization, I help companies reduce costs, improve operational efficiency, and deliver projects on time and within budget. My strengths: ✔ Leading cross-functional and remote teams ✔ Managing multimillion-dollar budgets ✔ Negotiating high-impact supplier agreements ✔ Optimizing logistics and distribution flows ✔ Fluency in Spanish, English (B2), and Italian (B2) I am available for: • Remote Project Management • Procurement Consulting (CAPEX/OPEX) • Process Audits and Efficiency Improvements • Supplier Research & Negotiation • Strategic Planning Let’s collaborate to transform your operations.

Process Improvement
Project Scheduling
Vendor Management
Change Management
Capital Expenditure
Contract Negotiation
Price & Quote Negotiation
Siemens PLM Teamcenter
Budget Management
Cross Functional Team Leadership
Microsoft Project
SAP
Strategic Planning
Procurement
Project Management
$100 hourly
Michele V.
- 0.0/5
- (1 job)
I am electrical Engineer. Over 25 years of experience as a Project Manager and SAP process expert with proven experience in SAP projects, business process reengineering and digital transformation. Strong leadership in managing cross-functional teams and optimizing logistics processes. Some Excel tools have been described in Linkedin posts and on Youtube channel. KEY ACHIEVEMENTS Led/Collaborated over 10 full SAP implementations (50 plants, 300 warehouses, 6000 end users). Achieved over 20% stock reduction and €500,000 annual transport cost savings through process optimization and new algorithms. Achieved €60.000 annual fee cost savings through a new algoritm to schedule the vessels (Worste Case Shi ing). Reduced SAP Sales Order Entry waiting time by 70%, saving about 320 man-days per year. Led the establishment of a new ready-mix concrete plant, making it operational within six weeks a er the acquisition, according to the badget. Implemented Maintenance mobile app for all the Cementir Companies via SAP Cloud Platform, Odata, SAP Cloud Connector. Budget €200.000. PROFESSIONAL SUMMARY Over 25 years of experience as a Project Manager and SAP process expert with proven experience in SAP projects, business process reengineering and digital transformation. Strong leadership in managing cross-functional teams and optimizing Excel tool (VBA) to optimize Vessel schedule (video posted on linkedin) Excel tool to optimize truck Transportation schedule (bottleneck at loading line, service level, minimum cost) SK I L L S A N D O T H E R S Personal skills: Pragmatic, empathetic leader, decision-maker, team builder, conflict manager Technical skills: MES, SCADA, Tableau, Agile Methodology, Data Analysis, Project Management SAP Expertise: All Logistic modules, ABAP, IDOC, query, LSMW, Coding with Copilot and ChatGpt, SAP OData, Cloud Connector, BTP, BAS BPR: Celonis, Data Mining, Change Management Other Systems: Tibco, · SAP PI, SO99, CRM CHESS: Fide ELO 1705; Lichess highest Score 2002 Publication on Edulia (TRECCANI): SAP ERP - Origin, Processes, Implementation Projects (edulia site) Personal Motto: "Perfect is the enemy of Optimal"

Process Improvement
Supply Chain Optimization
Supply Chain Modeling
Supply Chain & Logistics
Process Optimization
Process Modeling
Process Design
Optimization Modeling
AI Code Generator
Microsoft Excel
Excel Macros
Scheduling Software
Transportation
Product Analytics
SAP
$28 hourly
Alessandro T.
- 0.0/5
- (0 jobs)
Professional with +6 years of experience in operations roles, mostly as Supervisor and Team Manager, in the customer care field, travel industry and hospitality. Organisation & Practice Leadership are my business cards combined with a learning approach with always human touch. My strengths are both hard and soft skills, such as problem-solving, teamwork, multitasking, coaching&leading, staff management (up to 100 people), KPIs monitoring, and client-facing b2b skills. Field of expertise in managing tailor-made projects and facing numerous stakeholders, dealing with admin stuff and data management, and improving operational processes. Last but not least, I am an art lover, especially literature music and cinema. I enjoy the free time writing poems, short novels, and shooting short videos. I love to cook and ride my bike.

Process Improvement
Budget Management
Operational Planning
Coaching
Data Analysis
Video Editing
Customer Relationship Management
Event Planning
Project Planning
Leadership Skills
Project Management
Canva
$20 hourly
Salvatore M.
- 0.0/5
- (0 jobs)
I'm an Industrial and Management Engineer with a strong academic and professional background in process optimization, product design, and technical training. I provide: Process and workflow analysis for industrial and service sectors Technical documentation and project planning CAD-based design and engineering consulting Training and educational content in IT and engineering Certified in IT (ECDL 7 modules), English (B2 level) : I hold a B2 English certificate (CEFR) issued by Trinity College London, demonstrating strong written and spoken communication skills. Qualified as a technical teacher (class A041-computer science and technology), I combine technical expertise with teaching experience to deliver high-quality, reliable results. My goal: help clients solve problems efficiently and deliver results with precision and clarity.

Process Improvement
Office 365
WordPress
Curriculum Development
Digital Literacy
Instructional Design
User Technical Training
Supply Chain Management
Technical Documentation
Product Development
Project Management
Operations Management Software
Industrial Engineering
Lean Manufacturing
Process Optimization
$30 hourly
Sara C.
- 5.0/5
- (1 job)
I hold a Ph.D. from the University of Bologna, where my research focused on biodegradable and biobased active food packaging. Currently, I am proud to have completed my doctoral studies and have transitioned into the entrepreneurial realm. I founded a sustainable packaging company, where I integrate my academic background with practical skills. This entrepreneurial venture has equipped me with extensive knowledge in SEO, marketing, graphic design, packaging design, and product design. During my academic journey, I specialized in biopolymers, industrial waste valorization, and circular economy principles. My commitment extends beyond research, as I also contribute to academia by tutoring courses such as "Thermodynamics of Energy and Materials" and "Chemical and Biochemical Laboratory" at the University of Bologna. My professional focus lies in developing sustainable industrial processes, starting from biomass and optimizing waste valorization to derive valuable products. I completed my undergraduate studies in "Chemical and Biochemical Engineering" and pursued a master's in "Industrial Chemical Engineering" with a concentration in "Sustainable Technologies and Biotechnologies for Energy and Materials," both at the University of Bologna.

Process Improvement
Process Engineering
Process Development
Recipe Development
Process Optimization
Engineering Tutoring
Microsoft Excel
Engineering Management
Blog Writing
Office 365
Chemical Engineering
Waste Management & Remediation
Polymer Engineering
WordPress
Product Development
$20 hourly
Abbas F.
- 0.0/5
- (0 jobs)
I'm a management consultant who graduated with a bachelor's degree in mechanical engineering and a minor in computer science. I can help you develop or improve your company's standard operating procedures, providing flowcharts and helping you set up KPIs and service level agreements. The goal is to improve the operational efficiency of your business!

Process Improvement
Analytical Presentation
KPI Metric Development
Process Flow Diagram
Management Consulting
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