Hire the best Process Improvement Specialists in Serbia

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$50 hourly
Biljana G.
- 4.9/5
- (114 jobs)
Hello! My name is Biljana. With over eight years of experience in cosmetic, pharmaceutical, and supplement formulation, I have played a key role in developing 300+ products sold worldwide. Using a strong background in Pharmaceutical Engineering and leading BG Innovations Inc. — an R&D-based company — I am committed to creating innovative, transparent, and highly effective formulations. I specialize in custom product formulations by linking science, innovation, and market viability, including: ✓ Skincare & Personal Care: Cleansers, toners, serums, creams/moisturizers, exfoliators, oils, sunscreens, makeup, and hygiene products; ✓ Household & Cleaning Products: Surfactant-based solutions for home and industrial use; ✓ Pharmaceutical Preparations: Ointments, aerosols, tablets, capsules, gels, and oral liquids; ✓ Dietary Supplements: Tablets, capsules, gummies, powders, and liquid supplements; ✓ Natural Raw Materials: Extracts, tinctures, essential oils, and botanicals. I provide: • Custom, Science-Backed Formulations – Unique, professional, and tailored to your requirements; • Efficiency & Transparency – Maintaining high standards and consistently upholding the integrity and originality of my work, while ensuring your products meet market regulations and perform over time; • Innovation-Driven Approach – Keeping up with the latest advancements in cosmetic chemistry, biotechnology, and nutraceuticals; • Business-Minded Leadership – Bringing research-based insights to business decisions, driving your product development from concept to reality; • 24/7 Availability. ⊹ Your Success Is My Priority ~ Whether launching a new beauty brand or enhancing an existing product, I’ll help you create high-performance formulations that deliver superb results. ⊹ Let’s Innovate Together ~ Reach out, and outstand the market!

Process Improvement
Business Consulting
Recipe Development
Scientific Research
Product Research
Market Research
Skin Care
Chemical Engineering
Cosmetic Raw Materials
Cosmetics
Product Development
Good Manufacturing Practice
Product Formulation
Research & Development
Food & Supplements
$40 hourly
Marina G.
- 5.0/5
- (8 jobs)
*𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 𝐍𝐎𝐖* Looking for a dependable ClickUp Expert to bring clarity and structure to your projects? As a 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 Upwork freelancer, I support clients in achieving optimized, organized workflows that elevate productivity and streamline processes. Together, we will keep you focused and on track toward achieving your project goals by centralizing all your projects in one place, removing the confusion of scattered documents, emails, and sticky notes. 📌 Certified ClickUp Expert/Consultant 👩‍💻 𝐌𝐲 𝐂𝐥𝐢𝐜𝐤𝐔𝐩 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: I offer comprehensive ClickUp solutions, including custom build-outs from scratch, optimized configurations, and seamless data transfer. My expertise covers creating tailored templates, dashboards, and advanced workflows to suit your unique needs. I ensure continuous maintenance, management, and refinement of processes, enhancing productivity and efficiency. 🔋 𝐊𝐞𝐲 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐢𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: - 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐮𝐬𝐞 𝐨𝐟 𝐕𝐢𝐞𝐰𝐬, 𝐋𝐢𝐬𝐭𝐬, 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬, 𝐓𝐞𝐚𝐦𝐬, 𝐁𝐨𝐚𝐫𝐝𝐬, 𝐅𝐨𝐥𝐝𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐒𝐩𝐚𝐜𝐞 𝐓𝐞𝐦𝐩𝐥𝐚𝐭𝐞𝐬 - 𝐂𝐫𝐚𝐟𝐭𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦 𝐟𝐢𝐞𝐥𝐝𝐬 𝐚𝐧𝐝 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 - 𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐢𝐧𝐠 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 for recurring tasks - 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐧𝐠 𝐂𝐥𝐢𝐜𝐤𝐔𝐩 𝐰𝐢𝐭𝐡 𝐨𝐭𝐡𝐞𝐫 𝐞𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 for a seamless ecosystem - Strengthening 𝐭𝐞𝐚𝐦 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 - Implementing 𝐭𝐢𝐦𝐞 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐜𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 features - Providing 𝐭𝐡𝐨𝐫𝐨𝐮𝐠𝐡 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐰𝐚𝐥𝐤𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐬 for sustainable team empowerment 🌟🌟🌟 My results-driven approach has helped teams reduce task confusion by 40% and boost project completion rates through advanced ClickUp configurations that streamline workflows and improve collaboration. I enhance accountability and alignment by defining clear roles and responsibilities within ClickUp, keeping teams focused on priorities and deadlines. Additionally, I implement automation to reduce repetitive tasks by up to 30%, freeing time for high-impact work. As a Certified ClickUp Expert and Power User, I deliver tailored systems that drive productivity and efficiency.🌟🌟🌟 Let’s schedule a FREE discovery call 📅 to see how my ClickUp expertise aligns with your goals.

Process Improvement
Project Management
Process Development
Productivity Tool
Operational Planning
Project Planning
Operations Management Software
Business Operations
Business Analysis
System Automation
Project Workflows
Process Optimization
ClickUp
$75 hourly
Arijana I.
- 5.0/5
- (33 jobs)
🌟 Let’s harness the power of AI to streamline, automate, and elevate your business operations—freeing you to focus on what you love most! 🔧 WHAT I DO With 9 years of experience helping online businesses manage operations, streamline workflows, and build high-performing teams, I now specialize in AI automation and integration. I’ve supported 6- and 7-figure entrepreneurs in transforming their businesses into systems that run effortlessly. Running an online business shouldn’t feel overwhelming. AI doesn’t have to be intimidating—it’s a tool that can evolve with you. Together, we’ll explore simple ways to start incorporating AI into your everyday work, saving you hours each week and ensuring your business grows smarter, not harder. *** "When I hired Arijana, everrryyyything changed. She's been a MAJOR blessing. Now, I can focus more on doing the things only I can do (like creating content)." - Rachel Ngom, CEO of She's Making an Impact, rachelngom.com *** ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔄 MY STREAMLINING PROCESS Here’s how I’ll guide you to a more efficient, streamlined business: 1️⃣ Audit Your Current Operations: - Review your workflows to identify inefficiencies, bottlenecks, and tasks that can be eliminated. 2️⃣ Automate & Optimize: - Implement tailored systems with tools like ChatGPT, Zapier, Gemini, Opus Clip - as well as AI features built into the tools you're already using - to save time and reduce workload. 3️⃣ Build SOPs & Delegate: - Develop clear SOPs for recurring tasks and delegate them effectively to team members or new hires. This proven process ensures your business runs efficiently, scales effortlessly, and gives you more time for what matters most. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🚀 HOW I CAN HELP 1. Analyze & Improve Workflows: - Evaluate your current operations to uncover inefficiencies and opportunities for optimization. 2. Implement AI-Powered Solutions: - Recommend and integrate tools like ChatGPT, Descript, ClickUp, Airtable, and more. 3. Build Scalable Systems: - Automate recurring tasks and design workflows tailored to your unique needs. 4. Optimize Team Collaboration: - Train and guide your team to maximize productivity with new tools and systems. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✨ WHAT MY CLIENTS HAVE TO SAY... "I wholeheartedly recommend working with Arijana. You want to know you're working with someone trustworthy, credible, high quality, and that can start to anticipate your needs and build systems to work effectively. With Arijana, I have seen that ability to handle vision and that's what I've enjoyed the most. Everything she and her team have done has made me feel amazing!" - Chris McAlister, Author, Speaker, Leadership Coach, SightShift.com **** "I'm so grateful for Arijana and her team. She changed the way I work...she lowered my level of stress and pressure because of her systematic and impeccable organizational and managing skills. She is a GIFT!" - Tatiana 'Tajci' Cameron, Award-winning music artist, transformational coach, author, Tatianacameron.com **** "I feel like I could trust Arijana 100%. I never felt it necessary to double check any work because I knew Arijana and her team always delivered when I needed them to. Anyone would be missing out big time by not hiring Elevate! They make business more enjoyable with processes in place. Without that, you end up burning out in business and it makes long-term growth very difficult." - Robert Rhau, Cognitive Coach, Mr. Mindful Cognitive Coaching ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠️ KEY SKILLS AND TOOLS - AI Tools: ChatGPT, Descript, Opus Clip, Gemini, and more - Operations Tools: ClickUp, Airtable, Kartra, ClickFunnels, Zapier, Slack, etc. - Specialties: Process improvement, team management, KPI tracking, launch planning ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤝 Ready to Transform Your Business? Let’s connect and explore how AI automation and integration can take your business to the next level!

Process Improvement
Asana
Marketing Operations & Workflow
Business Operations
Hiring Strategy
Kartra
Project Management
Business Management
AI Consulting
AI Implementation
$60 hourly
Marko M.
- 5.0/5
- (24 jobs)
👋 Hey there! If you're running an Online business, there are only two roads to success: 1️⃣ Have an insanely high-profit margin 2️⃣ Implement a solid customer retention strategy You just need one to reach the top 1%. (But, let's be real, the first one isn't sustainable in the long run) Without at least one of these, you might see some initial results. But, sooner or later, you'll experience stagnation, followed by a sudden and alarming drop in your numbers. And then what? PANIC MODE ON - "What should we do? INCREASE AD SPEND!" Congratulations, you've just entered the rat race. 🐭 Now, picture your customers: ✅ Coming back for more ✅ Talking about your business with friends ✅ Sharing your content on social media ✅ Engaging with your brand ✅ And, of course, coming back for more! I know, I know, you're thinking "Yeah, and what happened when you woke up??" But hear me out! Let me take you through my wonderland situation: ▪️ LIST BUILDING (Secure your hard-earned traffic data and fortify long-lasting relationships) ▪️ AUTOMATION (Send them exactly what they need, precisely when they need it) ▪️ LOW-COST CAMPAIGNS (Share critical news with them, promptly) What do people say about me? 💭 "We are very pleased with Marko's project management skills. He takes the initiative to plan, organize, delegate, and ensure projects are on time, on budget, and within scope." 💭 "Marko was excellent to work with, responsive, and really knew his stuff." So, let me ask you, am I the right fit for growing your revenue? 💰

Process Improvement
Customer Retention
Customer Retention Strategy
SMS
Email Deliverability
Content Creation
Google Analytics
Shopify
Email Campaign Setup
Email Marketing Strategy
Lead Generation
Klaviyo
Audience Segmentation & Targeting
Email Automation
$18 hourly
Miodrag S.
- 5.0/5
- (66 jobs)
Over 25 years of working experience. More than 23 years of experience in project management, including: - IT project management: planning and implementation; - Use of PM tools such as MS Project, Jira, ClickUp... - Business Process Modeling Notation (BPMN); - Development and monitoring of project Key Performance Indicators (KPIs); - Enterprise Architecture: analysis and design; - Business Process Management - modeling and data analysis; - Blockchain and NFT specialist;

Process Improvement
Business Analysis
Blockchain
NFT
Requirements Specification
Requirement Analysis
Product Design
Unified Modeling Language
Project Workflows
ClickUp
$15 hourly
Edin M.
- 5.0/5
- (9 jobs)
Experienced Team Manager and Quality Specialist with a proven track record in leading remote teams, ensuring data accuracy, and optimizing performance. I specialize in managing diverse teams, improving KPIs, and streamlining workflows to deliver high-quality results. With expertise in data management, quality assurance, and training, I’ve successfully: • Led and coordinated remote teams across multiple time zones. • Ensured data accuracy through meticulous cross-checking and validation. • Identified and resolved repetitive errors and performance gaps within teams. • Designed and conducted workshops, shadowing sessions, and presentations to address challenges and enhance team efficiency. • Managed team costs and generated detailed reports to track progress and performance. • Supported dynamic projects in industries like event management, food tech, and customer service. My skills include data entry, spreadsheet management, process improvement, and tools like Google Sheets and Salesforce. I thrive on fostering a culture of accountability, collaboration, and continuous learning. Whether managing team workflows or tackling complex challenges, I deliver results with precision and professionalism. Let’s work together to achieve your goals!

Process Improvement
Problem Solving
Communication Skills
Training & Development
Spreadsheet Automation
Google Sheets Automation
Google Sheets
Market Research
Quality Assurance
Team Management
Microsoft Office
Microsoft Excel
Online Research
Data Entry
$30 hourly
Danko V.
- 4.9/5
- (9 jobs)
🏆 Lean Six Sigma Black Belt Certified: Seasoned professional with expertise in Lean Six Sigma methodologies, ensuring top-notch process optimization. 👷 Project Management Pro: A dedicated Project Manager and proud (PMI-PMP)® certificate owner, delivering successful projects on time and within budget. 🌐 10+ years of hands-on industry experience in Supply Chain Management across FMCG, Automotive, and Retail sectors, providing invaluable insights for your projects.

Process Improvement
Logistics Management
Supply Chain & Logistics
Miro
Microsoft Visio
Process Optimization
Continuous Improvement
Lean Consulting
Lean Manufacturing
Minitab
DMAIC
Six Sigma
Project Management
Microsoft Excel
$35 hourly
Ognjen N.
- 5.0/5
- (2 jobs)
🏆 Top Rated Plus Supply Chain Consultant 🏆 Proven Track Record with High-Quality Deliverables 🏆 Extensive Freelance and Corporate Experience With 16 years of experience in Supply Chain Management, including 10 years with industry leaders like PepsiCo and Henkel, and 6 years as a freelancer specializing in Amazon FBA and e-commerce logistics, I have developed a robust skill set. I hold a degree in logistics and supply chain management from the Faculty of Traffic Engineering. Key Achievements: Amazon FBA & E-commerce Expertise: Successfully managed end-to-end supply chain operations for numerous Amazon FBA and e-commerce businesses, driving efficiency and cost savings. Project Leadership: Led projects such as SAP implementation, KPI determination, and factory warehouse design. Data-Driven Insights: Developed and managed OTIF, SOL, and distribution reports, along with forecasting models to drive business decisions. Cost Reduction: Expertise in controlling and reducing costs through detailed supply chain analysis and strategic planning. Services Offered: Amazon FBA supply chain optimization E-commerce logistics solutions Cost control and reduction strategies Detailed supply chain analysis and decision support Inventory and forecasting model creation Rates: Rates are dependent after interview and discussion of specific project. Clients appreciate my reliability, dedication, and high-quality work. My ability to distill complex data into actionable insights has led to significant cost savings and enhanced profitability. I bring a positive attitude, strong leadership, and innovative problem-solving skills to every project, making me an invaluable asset to any team. Additional Skills and Expertise: Experienced in running e-commerce businesses from A-Z Inventory & Vendor Management with small-medium sized businesses Digital transformation of manual reporting and analysis Data-driven financial and market research & analysis

Process Improvement
Freight Forwarding
Product Sourcing
Logistics Management
Inventory Management
Financial Reporting
Transportation & Warehousing
Amazon FBA
Supply Chain Management
Forecasting
Lean Consulting
Third-Party Logistics
SAP ERP
Process Architecture
$20 hourly
Luka K.
- 4.7/5
- (1 job)
👨‍💻 Who Am I? I'm Luka Kapetanovic, a passionate freelance web developer. My goal is to transform your ideas into stunning, user-friendly websites. I specialize in Wordpress, React, Next.js, and have a deep understanding of design principles to ensure your project not only functions flawlessly but also looks visually appealing. 💼 What I Offer: 🔹 Web Development: Whether you need a website from scratch or want to enhance your existing one, I've got you covered. I excel in developing responsive, fast, and SEO-optimized websites using Wordpress, React, and Next.js, squarespace. 🔹 User-Centric Design: I'm not just a coder; I'm a designer too. I'm passionate about creating web solutions that are not only functional but also aesthetically pleasing. My background in design principles ensures that your website will make a lasting impression. 🔹 Custom Solutions: Your project is unique, and I approach it with a custom-tailored strategy. I work closely with you to understand your specific needs and deliver a solution that perfectly fits your requirements. 💪 Why Choose Me? ✅ Technical Proficiency: I'm well-versed in a range of technologies, including HTML, CSS, JavaScript, and various libraries and frameworks, making me capable of tackling a wide array of web development projects. ✅ User Experience: My design background allows me to focus on user experience and aesthetics, ensuring that your website is not only functional but also visually appealing. ✅ Timely Delivery: I take deadlines seriously and am committed to delivering your project on time, without compromising on quality. ✅ Effective Communication: Clear and open communication is key to a successful collaboration. I keep you informed at every step of the project. 🚀 Let's Get Started! Ready to bring your web project to life? Feel free to reach out, and we can discuss your project in detail. I'm enthusiastic about taking on new challenges, and I can't wait to work with you! 💬 Get in touch today, and let's create something amazing together! 💬

Process Improvement
Creative Direction
Process Development
Soft Skills Training
Root Cause Analysis
KPI Metric Development
Communication Skills
Management Skills
Creative Writing
$25 hourly
Dragana Nana M.
- 5.0/5
- (1 job)
Passionate about process improvement and customer sucess. Experience in business and sales operations.

Process Improvement
Microsoft Power Automate
Microsoft Office
Excel Formula
Salesforce
Project Management
Project Analysis
Marketing Management
Political Science
Marketing
Sales
Sales Operations
$20 hourly
Branislava N.
- 5.0/5
- (1 job)
I am an experienced business analyst and consultant, with extensive experience in business process modeling and transformation. My experience includes working with companies of all sizes and many industries, including healthcare, oil & gas, telecommunication, gaming and logistics & transportation.

Process Improvement
Business
Process Infographics
Business Intelligence
Internal Reporting
Process Documentation
Process Optimization
Process Design
Business Change
Business Analysis
$75 hourly
Jelena S.
- 0.0/5
- (0 jobs)
I am a seasoned Business Analyst with a strong background in product management, business analysis, and risk management. With a Master’s degree in Psychology and numerous certifications in human centered design, product management and strategic business analysis, I bring a unique perspective to understanding and solving complex business problems. - Extensive Experience: Over 10 years of experience in business process improvement, risk analysis, and product management, working with diverse clients from IT, finance, and energy sectors. - Technical Skills: Proficient in all business analysis tools and techniques such as decision analysis, MoSCoW, value vs. effort analysis, Jira for project discovery and delivery, and data analysis. - Product Management: Led software product projects from ideation through maintenance, collaborating closely with stakeholders to build and enhance product offerings. - Risk Management: Conducted comprehensive risk assessments and internal audits to identify and mitigate potential risks, ensuring compliance with industry standards. - Client-Centric Approach: Known for maintaining proactive communication with clients to understand and manage their expectations, delivering high-quality results on time. I am dedicated to continuous improvement and delivering exceptional value to clients. Regular communication and transparency are key to my approach, so let’s keep in touch to ensure your project's success.

Process Improvement
User Stories
Process Optimization
Procedure Development
Business Process Management
Business Process Model & Notation
Human-Centered Design
Product Discovery
Product Development Process
Requirement Management
Requirement Analysis
Risk Assessment
Risk Analysis
Product Management
Business Analysis
$60 hourly
Zoran J.
- 0.0/5
- (0 jobs)
Former head of Engineering department, now Operation director in leading conpany for industry automation. Experienced mechanical engineer with a 16 years work expirience in the Industrial Automation. Skilled in CAD and CAM softwares: SolidWorks, AutoCAD, UGS NX... Strong engineering professional with a Master of Science (M.Sc.) focused in Production Engineering.

Process Improvement
Civil Engineering
Mechanical Engineering
Engineering & Architecture
Modeling
CAD Conversion
CAD Drafting
CAD
Project Management
$35 hourly
Nikola D.
- 4.2/5
- (7 jobs)
Hi 👋, I am an experienced Project Manager with a background in software development, SaaS, and customer experience (CX), specializing in leading cross-functional teams, optimizing workflows, and delivering high-impact projects. With a Bachelor’s degree in Computer Science and solid experience in managerial roles, I combine technical expertise with strategic planning to drive success in every project. What I Offer: ✔ Project Management & Execution – End-to-end project lifecycle management, from scoping and planning to execution and retrospectives. ✔ SaaS & Web Development – Extensive experience managing teams of developers and designers to build and launch SaaS platforms, websites, and internal tools. ✔ Process Optimization & Automation – Skilled in Agile methodologies, sprint-based planning, and workflow automation using tools like Asana, Jira, Trello, and Notion. ✔ Client & Stakeholder Communication – A strong communicator who acts as the main liaison between technical teams, clients, and leadership to ensure alignment. ✔ CX & User-Centric Solutions – Expertise in enhancing customer experience through optimized support systems, chatbot updates, and self-service resources. Professional Experience Highlights: 🔹 NPI Project Manager at Elementor – Led multiple cross-functional SaaS projects, ensuring seamless communication and execution while improving team efficiency. 🔹 Project Manager at Web Dev Interactive & Cosmo Creative Studios – Managed teams of developers and designers, delivered web applications, and acted as the primary client contact for project updates and strategy. 🔹 Startup Founder & Innovator – Initiated and led multiple startups, gaining hands-on experience in product development, business strategy, and team leadership. If you’re looking for a proactive, adaptable, and tech-savvy project manager to drive efficiency and deliver results, let’s connect! 📩 Let’s work together to bring your project to success!

Process Improvement
ClickUp
Leadership Skills
Customer Support
Incident Management
Data Analysis
Technical Support
Asana
Customer Service
Problem Solving
Slack
Project Management
Java
Operations Management Software
WordPress
Google Sheets
Elementor
IT Project Management
Spreadsheet Software
Jira
$30 hourly
Natasa S.
- 5.0/5
- (11 jobs)
I am a dynamic and team-oriented professional with over 10 years of experience in various roles, including Customer Support Manager, Operations Manager, and IT Project Manager. My diverse background encompasses customer support, product and service delivery, operations management, and project leadership. In addition, I have experience in t I am a multi-talented professional with a proven record of helping businesses grow, streamline, and succeed. I specialize in project management, operations, product, customer success, digital transformation, business development, and marketing, bringing an intuitive and results-driven approach to every project. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organizational structure and identifying opportunities for process improvements. Strong background in team management, people happiness management, service delivery enablement, project & operation management, and customer relations. Able to translate between client, business units and technical teams. Experienced with the implementation of processes, procedures, and results metrics for the purpose of continuous operational improvement and SLA creation and adherence. Critical thinker, easily adaptable to fast-paced environments, technology and business changes. People centric. Enthusiast, team worker, passionate about analyzing, identifying and solving problems and managing their lifecycle. Productivity geek, constantly thinking of ways to improve and accelerate the work. Key Skills: • Project Management (Agile, Scrum, Workflow Optimization) • Business Development and Strategy • Digital Transformation and Automation • Customer Success and Support • Marketing Strategy, SEO, and Content Creation • Operations and Process Optimization • Data Analysis, Technical Writing, and Growth Hacking Industries I’ve Worked In: • E-commerce and consumer goods • Pharma and healthcare • Tech and SaaS • Training platforms and pet care • Digital marketing and creative agencies What I Bring to the Table: • Strategic Thinking: I connect the dots between customer needs, market trends, and business goals to create actionable strategies. • Tech Expertise: From automation to tool integrations, I create scalable systems that enhance productivity and deliver seamless results. • Customer-Centric Approach: With a strong understanding of client psychology and audience behavior, I craft solutions that resonate and build loyalty. • Creativity Meets Precision: I develop innovative ideas backed by data, ensuring every initiative drives measurable success. • End-to-End Execution: From ideation to delivery, I manage every step with a focus on quality, efficiency, and impact. Why Choose Me? I don’t just deliver work—I deliver value. My ability to connect with people, simplify complex challenges, and implement practical, innovative solutions ensures every project exceeds expectations. Whether you’re looking to refine processes, grow your brand, or develop strategies that truly resonate, I’m here to help. 1. Agile Transformation • Help organizations adopt Agile methodologies to improve efficiency, adaptability, and team collaboration. • Key Offerings: • Agile coaching and training. • Framework implementation (Scrum, Kanban, SAFe). • Agile tools integration (e.g., Jira, Trello). 2. Project Management • Provide end-to-end project management solutions to ensure timely delivery and optimal resource use. • Key Offerings: • Strategic planning and execution. • Risk and resource management. • Modern PM tool implementation (e.g., Trello, MS Project). Product Transformation • Guide businesses in redesigning product strategies to align with market needs and boost user engagement. • Key Offerings: • Product lifecycle management. • MVP (Minimum Viable Product) development. • Data-driven product iteration. Startup Growth & Support • Support startups in scaling, securing funding, and launching innovative ideas. • Key Offerings: • Pitch deck creation and investor readiness. • Lean startup methodologies. • Growth hacking strategies. Growth & Marketing Strategy • Develop tailored strategies to help businesses and their audience, improve conversions, and build brand authority. • Key Offerings: • Market research and competitive analysis. • Multi-channel marketing plans (e.g., Google Ads, social media, email). • Content strategies for organic growth (SEO blogs, thought leadership). Brand Content & Career Growth Counseling • Develop personal and organizational brands while empowering individuals to excel in their career paths. • Key Offerings: • Brand storytelling for businesses and personal brands. • Career counseling for mid-level to senior professionals. • Strategies for professional development and leadership pathways. Process Improvement • Optimize workflows and operations

Process Improvement
Scheduling
Technical Support
Customer Support Plugin
Customer Service
English to German Translation
Management Skills
Social Customer Service
ESL Teaching
Slack
Grafana
Operational Planning
Project Delivery
Project Planning
Agile Project Management
Atlassian Confluence
Customer Support
Data Entry
Cross Functional Team Leadership
Administrative Support
Client Management
Zendesk
Jira
$12 hourly
Jelisaveta Z.
- 5.0/5
- (1 job)
An operations manager student with interests in creative problem solving with a friendly personality who enjoys working in a team environment.

Process Improvement
Problem Solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
Training
Teaching
$22 hourly
Branislav J.
- 0.0/5
- (0 jobs)
Profile Dynamic and adaptable professional with extensive experience in technical support, customer service, and project management. Proven ability to lead complex projects, deliver business-critical solutions, and manage stakeholder expectations. Since January 1, 2025, working as a Project Manager, leading the full-scale transformation and migration of McDonald's UK & ROI operations and technologies to NCRV. Strong communicator with a collaborative mindset, skilled at driving results, mitigating risks, and ensuring customer success in fast-paced, evolving environments. Key strengths: * Project management and strategic planning * Technology transformation and migration * Stakeholder engagement and relationship building * Problem-solving and decision-making under pressure * Cross-functional team leadership * Change management and continuous improvement

Process Improvement
Online Chat Support
Forum Moderation
Problem Resolution
Communication Strategy
IT Asset Management
Technical Support
Business Transformation
IT Project Management
Time Management
Communication Skills
Client Management
Virtual Assistance
Project Management
Microsoft Project
$25 hourly
Jelena K.
- 0.0/5
- (0 jobs)
Client-focused professional with a background in psychology and a passion for helping teams stay organized, efficient and aligned. Previously worked in digital market research field, where I structured large datasets and delivered actionable reports for corporate clients. Experienced in both client communication and project management, as well as CRM, email marketing, vendor management and academic research & writing. Currently seeking opportunities in project management and admin support.

Process Improvement
Research Documentation
Academic Research
Communication Skills
Report Writing
Email Marketing
Vendor Management
Project Scheduling
Key Account Management
Data Annotation
Data Analysis
Data Collection
Market Research
Executive Support
Project Management
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