The Best Process Optimization Consultants For Hire In the United Arab Emirates

5.0/5
(24 jobs)

🔥Tired of juggling multiple PM tools, missed deadlines, or disconnected systems? I’m Judy—a PMP®-certified consultant with 8+ years in IT and 5+ years in project management, recognized for driving clarity and efficiency in complex initiatives. I’ve orchestrated large-scale events like the United Nations COP28, managing 23+ workstreams and coordinating hundreds of suppliers using tools like ClickUp and Make.com. With my dual expertise in project management and software development, I help businesses: 👉 Eliminate process bottlenecks 👉 Build custom integrations 👉 Reduce manual work 👉 Achieve consistent on-time delivery 🔧 What I Offer ✅ Custom Project Management Systems: 🎯 Tailored setups for tools like ClickUp, Asana, Trello, Notion, Monday.com, and Wrike, designed to align with your team’s needs and ensure seamless project tracking. ✅ Workflow Automation & Integrations: 🤖 Automate repetitive tasks and connect platforms with tools like Make.com, Zapier, and Airtable, reducing manual work and boosting productivity. ✅ Performance Dashboards & KPI Tracking: 📊 Transform your data into actionable insights using tools like Power BI, Tableau, and Google Sheets to drive strategic decision-making. ✅ Tech-Driven Problem Solving: 💡 With my software development background, I craft custom solutions using programming languages like Python, JavaScript, ReactJS, and SQL. Whether you're a startup or scaling up, I align systems with your business strategy for seamless operations and long-term success. ✅ End-to-End Team Support: 👥 From onboarding and training to process documentation, I ensure your team adopts systems effectively and stays aligned with long-term goals. 🌟 What Makes Me the Right Partner for Your Business? 👩‍💻 Blending Tech & Project Management Expertise: With my programming background and certifications in Scrum and ITIL, I combine technical know-how with agile project management to deliver customized workflows, seamless integrations, and lasting solutions. 🌍 Versatility Across Industries: From IT and finance to event management, I’ve implemented solutions for diverse teams, tailoring strategies to meet unique challenges while achieving measurable results. 🎯 Strategic Problem-Solving: I go beyond basic setups—I help you identify the right KPIs, improve team communication, and future-proof your processes to ensure sustainable growth. ⚡ Efficiency Enthusiast: I thrive on building systems that stick, eliminating inefficiencies, and helping teams work smarter—not harder. Whether it’s automating manual tasks or creating data-driven dashboards, I ensure every solution saves time and resources. 🤝 Your Success is My Priority: I’m not just here to set up tools—I’m here to partner with you. Together, we’ll create systems that align with your goals, foster team collaboration, and make your operations more effective. 💬 What Clients Say 🌟 “Judy’s strategic insight and automation expertise were key to managing 23+ business workstreams and hundreds of stakeholders at COP28. Her user-centric designs and reporting outputs made a massive impact.” — D.J.K., Senior Executive 🌟 “Her talent in designing platforms for enhanced workflow and event communication is excellent. Judy streamlined processes and improved collaboration through innovative platform design.” — D., Executive Producer 🌟 “Judy’s commitment to excellence significantly contributed to the success of our projects. Her ability to manage ClickUp functionalities and enhance communication makes her a valuable asset.” — D.H., Senior PMO Project Manager 📢 What's next? Let’s turn inefficiencies into success stories! Contact me today to explore how I can help your team streamline workflows, integrate custom solutions, and achieve measurable results.

Process Optimization

API

Project Workflows

Business Operations

Web Development

Communications

Business Process Automation

Digital Project Management

Marketing Automation

Data Analysis

Make.com

Automation

Project Management

ClickUp

Project Scheduling

5.0/5
(13 jobs)

PROFESSIONAL SUMMARY A Digital Solution Architect with over 10 years of practical experience in leading and driving the creation of digital solutions, business analysis and project management. Currently, I spend a lot of time creating digital process improvement solutions based on the Microsoft PowerPlatform (PowerApps and PowerAutomate) for internal and external clients. PowerPlatform projects I have done range from simple data gathering forms to more complex location-driven PowerApps that enable field service workers, warehouse stock-taking, and gathering field data. I have also created multi-process approval application on PowerApps, leveraging PowerAutomate, and MS Teams etc. My experience as a solution architect lets me approach each engagement in a structured way, bearing in mind not only the client's current requirement but also considering the product lifecycle and how it will evolve over time. In delivering to my clients, I ensure the following: 1. Documentation: Complete documentation of your requirements to enable traceability. I can help you build a business case/demo document if you need help to have something to present to justify/secure project funding/financing from your management/investors. 2. Documentation: Documentation of the application/workflow navigation tree for future reference and trouble shooting. It also helps another professional to continue working on/ or extending the project when I'm done. 3. Documentation: Documentation of the UI/UX evolution process, so that it is clear the thought process leading up to the final design 4. Documentation: A detailed solution documentation, of what is being built and the how 5. DOcumentation: What I call an application/workflow data flow. This basically outlines how the data goes from data input UI, to the transformations, assignment of variables, etc for each screen to when the data is output to the data source/store. THis gives a person who is not fully conversant with the project an idea of how the app works. This is very important if you wish to transit a power apps to a native IOS/andriod app. All documentation will be done and maintained on OneDrive (or clients equivalent) 5. Project Communication: I track the project work using Planner, and maintain project communication via Teams Group Chat (or clients equivalent)

Process Optimization

Digital Business Modeling

App Design

Business Transformation

IT Consultation

Project Management Professional

Project Proposal

Pre-Sales

Process Improvement

Prototyping

Business Analysis

5.0/5
(1 job)

SUMMARY: MBA with 12y experience in investor relations, business strategy, performance optimization and operations management for multinationals and tech start/scale-ups operating across multiple countries. WORKED FOR COMPANIES SUCH AS: Deloitte - Kearney - FedEx - Delivery Hero - Al Futtaim in the US, South Africa, Dubai, Europe PREVIOUS ROLES: Regional Director of Logistics Operations / VP of International Expansion & Investor Relations / Head of Strategy, Transformation & PMO / Senior Analyst Performance Reporting & Operations Improvement / Start-up founder / Business owner WHAT I CAN DELIVER FOR YOU: * Organizational transformation projects (across technology, operations, people) * Strategy design and execution: your roadmap of initiatives with owners and timelines, derived from internal capabilities and industry trends * Building and overseeing your Project Management Office (PMO) which delivers your internal strategy or client projects * New market entry & GTM strategy: identifying strategic bets, building the plan to go-to-market and delivering it through cross-functional collaboration * Operations: building or improving your team and process flow, overseeing your business operations, increasing efficiency and output quality * Process management: creating, documenting, improving your processes & SOPs * Performance management (strategic + operational): setting Goals, OKRs & KPIs and cascading them through crisp dashboards that drive focus towards results * Managing your fundraise (pitch deck, data room, investor outreach) and ensuring top-notch investor relations * Full-time or fractional Chief of Staff: I act as an extension to CEOs and founders RESULTS DELIVERED BEFORE: * Project-launched 3 integrated tech platforms (fintech, telematics, LMS) * Delivered 3 full yearly strategy cycles for a Middle East conglomerate * Overachieved FedEx' operational KPI improvement targets across 70 countries by 10% by delivering business intelligence tools & process excellence projects * Built a regional operations team of 80+ FTEs, while enabling a 50% YoY ops growth (fleet size 100.000) * Co-founded 3 businesses (a venture advisory firm in the UAE, a STR property management brand in Africa, and a health insurtech in the USA) * Led 3 successful fundraises (the largest at 2.2m USD) * Chairman award winner for my performance, values & ethics at Al Futtaim I'm obsessed with translating vision into results, launching new ventures and maximizing team potential. I work with owners and executives who demand high standards of quality and are ready to invest in growth!

Process Optimization

Management Consulting

Project Management Office

Stakeholder Management

Business Modeling

Presentations

Data Analysis

Data Analytics

Fundraising

Venture Capital Consulting

Investor Roadshow

Program Management

Go-to-Market Strategy

Business Operations

Business Strategy

5.0/5
(4 jobs)

Seasoned Project/Operations Manager with a proven history of delivering triumphant outcomes across dynamic domains: IT, Physical Security, Construction and E-Commerce(Operations). Holder of esteemed PMP® and PMI-ACP® certifications, backed by 15+ years of hands-on expertise, adeptly steering cross-functional teams and optimizing project lifecycles and operational effeciency with agile precision. Recognized for astute leadership that invigorates and empowers teams to surpass project milestones. A fervent advocate for collaborative synergy, fostering open communication, diverse perspectives, and a culture of perpetual enhancement. Elevating project/operational management to an art of excellence.

Process Optimization

Technical Project Management

Communications

Agile Software Development

Quality Assurance

Leadership Skills

Insurance & Risk Management

Workday Adaptive Planning

Management Skills

Cost-Benefit Analysis

Cross Functional Team Leadership

Stakeholder Management

Human Resource Management

Business Operations

Project Management Professional

0.0/5
(2 jobs)

Hi, I’m Kim. I partner with founders who’ve outgrown doing everything themselves and are ready to put their business on autopilot without sacrificing growth or revenue. I have over 8 years experiences in operations, working across service businesses in SaaS, digital agencies, real estate, hospitality and finance. Right now, I’m the Chief of Staff at a SaaS SEO agency, where I lead internal ops and manage client delivery systems across 10+ accounts. Here on Upwork, I offer hands-on support and strategic guidance for founders who are tired of duct-taped systems, reactive teams, and daily chaos. Whether you’re buried in delivery, stuck QA-ing your team’s work, or wasting time managing things that should already be automated - I help fix the root issues. Here’s how I help: - I productise your service to deliver consistent results at scale - I build documentation, SOPs and workflows that actually get used - I create client experience systems that reduce churn and increase LTV - Set up operating systems that supports execution not micromanagement Services I offer: - Operations Consulting - Business Operations - Fractional COO Support - Project Management - Systems & Workflow Setup - Remote Team Management Tools I work with regularly: - Notion - ClickUp - Monday.com - Asana - Jira - Airtable - Google Workspace - Slack - Loom My style is practical, hands-on and collaborative. I don’t come with a one-size-fits-all playbook. I work with you to understand where things are breaking and build something that fits how your team already works (or how you want them to work). Thanks for taking the time to read this. If you're interested in working together, feel free to send me a message by pressing the button in the top right corner. Looking forward to connecting!

Process Optimization

Business Operations

Project Management

Business Process Management

Business Process Automation

Operational Planning

Automated Workflow

Zapier

Make.com

Airtable

Notion

0.0/5
(0 jobs)

Started my career working for an educational charity and then co-founded a digital agency that worked with Universities, Councils, SME and Start-ups. After moving to Dubai in 2024 I now work with a smaller set of clients on a Freelance basis. If you're looking for someone who is dynamic, with a broad level of experience in the tech sector then I'd be happy to have a chat. What I Offer --- I specialise in WordPress Design, SEO, and Process Automation with AI. With over a decade of technical experience in senior roles, I take a holistic approach to solving your digital challenges. ✔ Start-ups looking to make the biggest impact with the least amount of cost ✔ Established businesses aiming to streamline processes and scale ✔ Anyone needing help in SEO Whatever your needs, I can help you build efficient, high-performing digital solutions. Why Work With Me --- ✅ Proven Results – A track record of delivering impactful digital solutions for organisations of all sizes ✅ 100% Satisfaction Guarantee – Unlimited revisions & full refund if the final result doesn’t meet your expectations ✅ Expert in No-Code & Automation – I help businesses save time, reduce costs, and scale efficiently Expertise in Tools and Platforms --- APIs | Airtable | ChatGPT | Claude | Anthropic | ClickUp | DocuSign | Excel | Freshdesk | Google (Analytics, Data Studio, Sheets etc) | Integromat | Jira | Make.com | N8N | Office 365 | Monday.com | OpenAI | Pipedrive | QuickBooks Online | Shopify | Smartsuite | Trello | Formidable Forms | Twilio | Teamwork | WooCommerce | WordPress | Zendesk | Zoho (CRM, Desk, One). 📩 Send me a message, and let's discuss your project!

Process Optimization

n8n

Make.com

Automation

Digital Project Management

Artificial Intelligence

WordPress Migration

Marketing Automation

SEO Content

SEO Competitor Analysis

SEO Strategy

SEO Keyword Research

SEO Audit

WordPress Website Design

WordPress Consultation

0.0/5
(0 jobs)

I am a Business and Finance Transformation practitioner (ex Big 4), Chartered Management Accountant and Program Manager with 12 years management consulting experience serving clients across Europe, the Americas and the Middle East. I have experience across a broad range of industries and across the full project lifecycle from business development/proposal writing, to strategy/assessment, design, build and implementation of target operating models, covering areas such as (but not limited to): - bid management and proposal writing - resource planning and contract pricing - end to end operating models assessments / maturity assessments - visioning and gap assessments - organizational design - service catalogues and customer journeys - process mapping and standard operating procedures - service management frameworks / KPIs / SLA development - initiative development and plans - service delivery models - location assessments - resource planning - communications strategy and plans - business cases - implementation roadmaps and transition strategies / plans I also have deep expertise in designing and implementing Shared Services / Global Business Service organizations.

Process Optimization

Analytical Presentation

Service Level Agreement

Service Design

Request for Proposal

Business Proposal Writing

Organizational Design & Effectiveness

Finance

Process Design

RFP Writing

Proposal Writing

Project Management Office

Project Management

Accounting

Management Consulting

0.0/5
(3 jobs)

I am a seasoned consultant with a wealth of experience in digital transformation, AI implementation, and business performance optimization. I have delivered high-impact solutions across diverse sectors, including government, utilities, energy, logistics, and retail. My focus is on solving complex challenges with tailored strategies that drive measurable outcomes, helping clients achieve operational excellence and industry recognition. I work across time zones in the Middle East, North America and Europe. What I Deliver I'm not just a consultant – I'm a problem solver who creates measurable business impact: - Cut operational costs by 15-30% through targeted process optimization - Reduced manual processing times by up to 65% via intelligent automation - Secured multi-million dollar funding through compelling business cases - Helped clients win prestigious industry awards through innovative solutions Areas of Expertise: • Digital Transformation • AI Implementation • Business Optimization • Data Strategy, Governance and Monetization • Proposal and RFP Writing • Stakeholder Alignment • Organizational Development (Centers of Excellence, PMOs, and change management frameworks) Testimonials: * Mohamad always delivered professional, high quality solution for our technical and business challenges. (Government Client, GCC) * Mohamad’s willingness to go beyond the requirements of the contract to ensure project success, in addition to the brilliant solutions he recommended, encouraged us to have multiple engagements with him over the past 7 years. (Major Construction Company, North America) * We engage Mohamad when we need innovative solutions to our business problems. He helped us achieve multiple international excellence awards. (Municipal Client, GCC) Education: • Master of Computer Science – University of Rhode Island, USA Why Work With Me? - Proven Track Record: Extensive experience in delivering successful projects across diverse sectors. - Global Expertise: Served clients in North America, the GCC, and the Middle East, bringing a deep understanding of cultural and regional nuances. - Award-Winning Outputs: A history of delivering solutions that helped clients win international industry awards. - Results-Driven Approach: Focused on delivering measurable outcomes and sustainable solutions. - Collaborative Mindset: Committed to working closely with clients to understand their needs and deliver tailored solutions. - I Bridge Gaps: Experienced in bridging the gaps between across different levels of the organization and in interfacing between management, operations and technical staff.

Process Optimization

Performance Management

Digital Strategy

IT Consultation

Data Management

Policy Development

Integration Framework

Process Improvement

Artificial Intelligence

Governance, Risk & Compliance Software

Data Analytics Framework

Data Analysis Consultation

Business Analysis

Management Consulting

Analytical Presentation

0.0/5
(0 jobs)

Your business moves fast. You don’t have time to chase tasks, fix broken processes, or manage the details. That’s where I come in. I work with busy founders and leaders who need someone to bring structure, streamline operations, and keep things moving - so you can focus on leading and growing your business. With 4+ years supporting executives in top-tier consulting, I know how to manage complexity, move fast, and create order when everything feels urgent. I don’t just take tasks off your plate. I build systems that save time, connect your teams, and make your business run smoother. Here’s the kind of impact I deliver: • Free up 5-10+ hours a week by managing your calendar, inbox, and priorities. • Cut operational friction by 20-40% by setting up smarter workflows and systems. • Strengthen communication so people, projects, and priorities stay connected. • Drive initiatives forward without you needing to follow up constantly. • Organize the chaos behind the scenes - documents, events, contracts, reporting. If you’re tired of firefighting, missed details, and wasted time, I can help you regain control, simplify operations, and create breathing room to scale. 📍 Based in the UAE (originally from Denmark) 🕒 Available up to 10 hours/week, flexible hours 🌐 Transitioning into full-time freelance remote support

Process Optimization

Event Management

Travel Planning

Communications

Business Operations

Administrative Support

Project Management

Executive Support

0.0/5
(0 jobs)

Looking to increase project profitability through optimized & value engineered solutions ..... look no further. I am here to help. KEY SKILLS * Basic & Detailed Electrical & Instrumentation design for process plants * Value engineered design * Design optimization * Standardization of design documents & design calculations by developing standard templates * Department & Resource management * Time management * QHSE procedure development & management ABOUT * Seasoned professional; with over 34 years of Electrical & Instrumentation design and site experience in process industry. * Worked with many local and international clients & consultants covering wide range of industries like Oil & Gas , Power Stations, Municipalities, Utility companies, Refineries, Real Estate developers, etc. * Ability to handle multiple projects simultaneously. * Good knowledge of Local & International Standards (IEC, IEEE, BS, NEC, AS/NZS) as well as mechanical, process & civil discipline. EXPERIENCE * Designed energy efficient Electrical and Instrumentation system (for both safe & hazardous areas) as per process, O&M, Quality & safety requirements and in line with project specifications, local regulations & international standards like IEC, BS, NEC, IEEE, IEE, AS/NZS, etc. * Created E&I design documents & drawings - Design basis, Electrical load list, SLD, MV/LV Power cable sizing & schedule, Transformer sizing, Equipment data sheets, motor control schemes, UPS load list & sizing, Earthing & Lightning layouts, Lighting & small power layouts, Instrument data sheets, Instrument hook-up drawings, I&C cable schedules, Control Philosophy, termination drawings, MTO, Civil outlines, etc. * Designed MV/LV Electrical substations. * Reviewed & evaluated power system analysis (load flow, short circuit, relay coordination, harmonics study, etc.) performed using ETAP or similar software. * Participated in HAZOP meetings & implemented relevant recommendations. * Prepared RFQs, Techno-commercially evaluated bids & approved vendors for procurement. * Selected VFD & Soft Starting methods considering power network stability & process requirements. * Supervised and trained department engineers. * Planned & allocated Resources according to individual capabilities & experience. * Tracked project progress and mitigated potential delays through periodic team meetings * Improved team skills through internal & external training. * Coordinated with other disciplines like mechanical, process, civil, QHSE, field services & commissioning to ensure achievement of project goals. * Supported proposals & sales department during estimation stage * Supported project department to prepare rationalized budgets and handle E&I design related contractual matters. * Supported field services & commissioning departments for smooth handover of the plant.

Process Optimization

Energy Optimization

Design Validation

Instrumentation

Electrical Design

0.0/5
(0 jobs)

EXPERIENCE SUMMARY Dynamic and results-driven strategic transformation specialist with around 15 years of cross-industry experience in consulting, insurance, and digital sectors across the Middle East. Proven track record in business process optimization, strategic planning, and transformation initiatives for top-tier firms including Korn Ferry, PwC, Strategy&, and Munich Re. Skilled in diagnosing operational inefficiencies, driving organizational change, and leading cross-functional teams to deliver impactful solutions. Results & Transformation Certified Coach, I empower individuals and teams to shift their mindset, elevate performance, and drive meaningful results.

Process Optimization

Coaching

Life Coaching

Coaching Session

Leadership Coaching

Market Analysis

Business Operations

Strategic Planning

Business Transformation

Management Consulting

0.0/5
(0 jobs)

I’m a freelance business and eCommerce consultant with hands-on experience managing Sony's online growth across Amazon.ae, Noon, and Shopify in the UAE. With an MBA from XLRI Jamshedpur and a background in FMCG, electronics, and B2B eCommerce across the UAE, Saudi Arabia, and Africa, I help startups and SMEs succeed in competitive Gulf markets. 🔹 Amazon.ae/Noon seller growth – listing optimization, PPC, logistics, brand days 🔹 Shopify/WordPress store setup – bilingual, mobile-friendly, localized payment gateways 🔹 Fulfillment & operations – optimize inventory, reduce COD issues, and streamline returns 🔹 Market entry support – feasibility studies, Free Zone setup guidance, GTM strategy 🔹 Business automation – CRM, ERP, and custom dashboards with tools like Notion, Zoho, Airtable 🔹 Data-driven strategy – revenue, customer, and basket analysis for growth planning Whether you're launching a new store or struggling to scale, I bring regional insight and cross-industry experience to deliver real impact. Let's work together to unlock growth in the UAE or Saudi Arabia.

Process Optimization

Go-to-Market Strategy

Sourcing

Supply Chain Management

Business Operations

Sales & Marketing

Performance Marketing

Troubleshooting

Category Management

Data Analytics

Digital Marketing Management

Business Development

Six Sigma

Customer Acquisition

Ecommerce

0.0/5
(0 jobs)

Need a reliable expert to help you achieve ISO certification, reduce asset-related costs, and streamline your operations? You're in the right place. Hello and welcome to my profile! I’m a certified ISO 55001 Lead Auditor and asset management professional with a strong academic and technical background in mechanical and industrial systems engineering. I help organizations design, implement, and audit management systems that improve operational performance, reduce asset lifecycle costs, and ensure sustainability. I specialize in: • ISO 55001 – Asset Management • ISO 9001 – Quality Management • ISO 14001 – Environmental Management • ISO 50001 – Energy Management • Internal Auditing & Gap Assessments • Policy, Procedure & Documentation Development • Technical Training & Course Design (e.g. ISO 55001 Implementer) With a Master’s degree in Mechanical Engineering and professional certifications including CMRP and Minitab (Hypothesis Testing), SAP Technology Consulting, I bring both strategic insight and technical depth. I work with clients from government, energy, manufacturing, and transportation sectors—offering practical, standards-aligned, and certifiable solutions. Let’s work together to make your systems smarter, more efficient, and ready for certification.

Process Optimization

Six Sigma

Lean Manufacturing

Internal Auditing

Process Engineering

Process Improvement

PESTEL Analysis

SWOT Analysis

Risk Analysis

Data Analysis

Gap Analysis

Governance, Risk Management & Compliance

Compliance Consultation

Management Consulting

Analytical Presentation

0.0/5
(0 jobs)

I specialize in creating impactful dashboards and data solutions that help businesses make smarter, faster decisions. With over 6 years of experience working with Power BI, Tableau, SQL, and Power Platform tools, I design and deliver reports tailored to your unique needs whether it’s data visualization, automation, or end-to-end reporting. I’m passionate about turning complex data into simple, actionable insights that boost efficiency and growth. Communication is key, so I keep you involved throughout the project to ensure timely delivery and results you can trust. Let’s collaborate to unlock the full potential of your data!

Process Optimization

Business Analysis

Beta Testing

Data Modeling

Business Intelligence

SQL

Microsoft Power Automate

Microsoft Power BI Development

Data Analysis

0.0/5
(0 jobs)

As a Certified AML & Compliance Specialist with over 9 years of experience across global banks and financial institutions in the UAE and UK, I help businesses meet regulatory expectations, manage compliance risks, and stay audit-ready. I specialise in: 🔍 KYC Remediation & Client Onboarding (Retail & Corporate) 🚨 Transaction Monitoring & Suspicious Activity Reporting (SAR) 🛡 AML Risk Reviews, Sanctions & PEP Screening 🧾 Regulatory Compliance & Internal SOPs 📊 Pension Administration & Investment Reconciliations (UK/Global) I’ve successfully worked on: Clearing backlogs of EDD and KYC reviews Investigating alerts and filing STR/SAR reports Mapping UBO structures, verifying Source of Wealth/Funds Enhancing internal SOPs for audit and regulatory inspections KYC Remediation ✅ Tools I use: World-Check, Citrix, Cashfac, Bizflow, Classic, MS Excel ✅ Certifications: Globally Certified Anti Money Laundering Officer (G-CAMO) ✅ Industries: Banking, Investments, Pensions, PE/Hedge Funds If you're looking for a reliable, detail-oriented compliance partner who understands both operational and regulatory angles — let's work together.

Process Optimization

Documentation

User Acceptance Testing

Policy Analysis

Business Operations

IT Compliance Audit

Bank Reconciliation

Pension Plan

Risk Assessment

Customer Onboarding

Investigative Reporting

Due Diligence

Anti-Money Laundering

Know Your Customer

Regulatory Compliance

0.0/5
(0 jobs)

Supply Chain Management and Digital Transformation Leader with 15+ years of experience in operational optimization, strategic planning, and digital transformation across multiple industries. Skilled in procurement and sourcing, supply chain management, ERP implementation, and project management, consistently delivering cost savings. Led transformative initiatives that optimized processes and boosted business performance across North America, Europe, the Middle East, North Africa, and East Asia. Expertise in procurement has directly contributed to cost savings exceeding $20M AED across various roles and projects. Delivered a 60%+ reduction in implementation costs on a high-impact project, saving $1.5M AED in a single transaction. Recognized for industry-leading implementation projects, including award-winning Microsoft D365 implementations featured in Microsoft customer success stories. Bridged technology and business operations through system-agnostic expertise across multiple ERP platforms and operational software, enabling quick adaptation to enterprise solutions and smooth digital transitions.

Process Optimization

Implementation

Project Management

Change Management

Continuous Improvement

Digital Transformation

Supply Chain Management

Vendor Management

Source-to-Contract

Strategic Planning

Contract Management

Microsoft Dynamics ERP

Microsoft Dynamics 365

IT Procurement

Procure-to-Pay

0.0/5
(0 jobs)

I am a results-driven professional with over 14 years of experience specializing in business operations, process optimization, and customer support. My expertise lies in streamlining workflows, designing impactful training programs, and delivering exceptional customer experiences. With a proven track record of success in logistics and operations, I bring a detail-oriented and client-focused approach to every project. Skills & Expertise: •Business Operations & Product Support: Successfully managed logistics, inventory, and fleet operations for large-scale teams and assets. •Process Improvement & Optimisation: Skilled in redesigning workflows and implementing lean principles to reduce costs and enhance efficiency. •Customer Onboarding & Engagement: Experienced in delivering seamless onboarding processes and fostering strong client relationships. •Employee Onboarding & Team Training: Developed and executed training programs to empower teams and elevate service standards. •Customer Service Training & Support: Designed tailored training modules to enhance customer interaction and satisfaction. •Training Design & Development: Expertise in creating comprehensive training materials to upskill employees and improve performance. •Data Entry & Email Support: Proficient in maintaining accurate records and delivering timely, professional communication. Whether you need meticulous data entry, engaging customer support, or strategic process optimisation, I am committed to delivering results that exceed expectations. Let’s collaborate to achieve your goals and take your business to the next level!

Process Optimization

Customer Onboarding

Email Support

Customer Engagement

Training Design

Process Improvement

Customer Service Training

Business Operations

Product Support

Training & Development

Online Chat Support

Team Training

Employee Onboarding

Data Entry

0.0/5
(0 jobs)

Seasoned senior executive with 22+ years of experience in diverse industries, including Banking, Finance, Client Service, Real Estate, BPO, and Professional Services. Proven track record in driving operational excellence, leading strategic initiatives, managing high impact teams and delivering significant improvements in efficiency, customer satisfaction, and business performance. Adept at leveraging data analytics, AI, and process automation to drive innovation and enhance client experiences. Operational Excellence Framework Development: ▪ Spearheaded the creation and implementation of Operational Excellence framework, achieving a 25% reduction in operational costs and a 30% improvement in process efficiency within the first year. o Customer Experience Enhancement: ▪ Fine-tuned Voice of Customer (VOC) and Root Cause Analysis (RCA) methodologies, resulting in a 20% increase in Customer Satisfaction (CSAT) and a 15% reduction in Dissatisfaction (DSAT). o Team Leadership and Development: ▪ Managed a multifunctional team of 150+ professionals, improving team productivity by 30% and reducing turnover by 15% through targeted training and capability-building initiatives o Technology and Process Optimization: ▪ Leveraged AI and system enhancements to optimize Salesforce and Genesys workflows—cutting processing time by 25%, improving efficiency, and reinforcing process controls. o Stakeholder Management and Engagement: ▪ Led cross-functional stakeholder engagements to review findings across people, process, and technology, identifying service delivery gaps and driving targeted strategies to improve overall service quality. Operational Efficiency and Process Improvement: ▪ Drove process improvements in the Middle Office and Back Office, achieving a 40-50% increase in departmental contributions and increasing overall customer satisfaction. o Strategic Process Integration and Transformation: ▪ Led the process integration of two major regional banks First Gulf Bank and National Bank of Abu Dhabi, enhancing operational efficiency by 45% and reducing system duplications by 35%. o Technology Implementation and CX Enhancement: ▪ Deployed AI to transform the Clearing (ICCS) and Payment referral process, reducing manual effort by 70% and turnaround times by 60%. Implemented Client Lifecycle Management system (CLM), cutting client onboarding time by 40% and improving regulatory compliance.

Process Optimization

Customer Service

Process Documentation

Process Engineering

Process Design

Robotic Process Automation

Data Analysis

AI Implementation

Client Management

Management Skills

Process Improvement

Process Integration

Leadership Skills

Stakeholder Management

Team Management

0.0/5
(0 jobs)

As a Strategic Planning Business Consultant, I bring a holistic approach and a wealth of expertise to support businesses in overcoming strategic challenges and seizing opportunities. My mission is to foster organizational success through customized strategic planning, process optimization, and leadership excellence across various sectors and sizes. Strategic Planning and Implementation: At the heart of my services is the development of actionable, robust strategies tailored to the unique aspirations and needs of each business. Leveraging deep industry insights and an acute understanding of market dynamics, I design and execute comprehensive strategic plans that drive businesses toward their long-term goals. Process Analysis and Optimization: I specialize in analyzing and refining operational workflows to eliminate inefficiencies, reduce costs, and enhance productivity. My approach promotes a lean and agile operational framework, crucial for sustained business success. Standard Operating Procedures (SOPs): I excel in creating and documenting clear, concise SOPs. These guidelines are designed to ensure operational consistency and quality assurance, setting the foundation for operational excellence. Staff Training and Development: A knowledgeable and skilled workforce is essential for business success. I provide in-depth training programs on SOPs, empowering staff with the necessary skills and knowledge to perform at their best, ensuring the seamless adoption of best practices. Business Transformation: Guiding organizations through transformation initiatives, I help them adapt and thrive in the evolving business landscape. This involves coaching leadership teams and managers, fostering a culture that embraces change, innovation, and continuous improvement. Innovation and Implementation Planning: I actively explore new ideas, technologies, and methodologies to give businesses a competitive edge. By developing strategic implementation plans, I ensure seamless integration of these innovations, keeping organizations at the industry's forefront. Healthcare Management Consulting: With a focus on healthcare management, I offer strategies to enhance healthcare delivery, operational efficiency, and patient satisfaction. This includes optimizing patient care models and implementing healthcare management best practices. Collaborative Partnership: My consultancy is characterized by a deep collaborative partnership with clients. This ensures a thorough understanding of their vision, challenges, and objectives, allowing for the delivery of personalized, impactful solutions that drive measurable results and sustainable growth. Commitment to Excellence: My dedication to providing exceptional value and tangible improvements is paramount. I adopt a results-oriented approach, utilizing cutting-edge strategies and tools to ensure clients not only achieve but exceed their strategic objectives. By engaging with my strategic planning and business consultancy services, you are choosing a dedicated partner committed to your organization's growth and success. Together, we can transform your strategic vision into reality, optimizing every aspect of your operations for unparalleled success in today’s competitive environment.

Process Optimization

Business Operations

Growth Strategy

Healthcare Management

Operational Planning

Process Development

Process Design

Business Consulting

Strategic Planning

5.0/5
(1 job)

Helping businesses and individuals build, rebuild, or optimize operational processes, whichever is necessary to drive business revenue and growth. Process-driven Approach: Quality, standards, and efficiency are constantly delivered through replication. Loops and workflows are developed and used to provide clients the desired output efficiently without extra cost. Value: Adherence to transparent communications, building reputation and trust in business collaborations. P.S. Majority of my work experience relates with the vault area operations of central and commercial banking; therefore, I could not disclose information of tasks and projects I carried out that may breach the confidentiality and security of the organizations. Details in the Work Portfolio that may identify clients and specific work operations were blurred out (purposely).

Process Optimization

Report Writing

Performance Management

Problem Solving

KPI Metric Development

Incident Management

Data Analysis

Gap Analysis

Process Improvement

Process Development

Service-Oriented Architecture

Service Level Agreement

Customer Service

Management Skills

Technical Support

0.0/5
(0 jobs)

Profile: Accomplished IT Service Management Consultant with over 20 years of international experience specializing in digital transformation and service excellence. Expert in implementing ITIL-based frameworks, managing enterprise-wide IT service portfolios, and delivering complex technology initiatives. Demonstrated success in establishing governance structures, optimizing service delivery operations, and aligning technology solutions with business objectives. Strong track record of fostering strategic client relationships while driving continuous improvement initiatives across diverse industries. Service Strategy & Governance Service portfolio management and strategic alignment IT service governance framework implementation Business-IT alignment and value demonstration Digital Transformation Cloud migration Security implementation and compliance management Microsoft platform solutions and CRM Apps deployments Service Management Excellence ITIL service lifecycle implementation Service level management and performance optimization Incident, problem, and change management processes Program & Project Management PMI and PRINCE2 methodologies Cross-functional team leadership Risk management and mitigation strategies Continuous Service Improvement Performance metrics and service analytics Process optimization and automation Maturity assessments and improvement roadmaps Stakeholder Management C-level executive engagement Client relationship development Strategic partnership building

Process Optimization

ITIL

Management Consulting

Configuration Management

Program Management

Project Management Office

Project Management

IT Service Management

0.0/5
(0 jobs)

Results-driven Food & Retail Operations Leader with 12+ years of experience in food services, eCommerce, and retail across the MENA region. Proven track record in P&L management, market expansion, product innovation, supply chain optimization, and strategic business transformation.

Process Optimization

API Integration

POS Terminal

Management Consulting

Operations Analytics

Business Operations

Fast Food

Food Delivery Application

Product Onboarding

Product Launch Plan

Brand Management

Brand Development

Food & Beverage

Brand Consulting

Restaurant Menu

0.0/5
(0 jobs)

I’m a Dubai-based Management Consultant & Business Analyst with 9+ years of professional experience, including a robust tenure at EY and earlier specialised roles with HDFC Mutual Fund and ICICI Home Finance. My background spans strategic engagements in banking, asset management, mutual funds, lending, stock exchanges, payments platforms, and digital aggregator platforms, equipping me with broad financial services domain expertise. During my time at EY, I successfully delivered complex, data-driven, and strategic projects across diverse markets including India, UAE, Saudi Arabia, Oman, Qatar, Egypt, Jordan, Sri Lanka, and Vietnam. My consulting engagements involved working closely with global financial leaders such as Citi, HSBC, FAB Bank, as well as prominent regional payment platforms and digital aggregators. My expertise lies in providing structured and actionable business analysis, meticulous market research, compelling executive presentations, and insightful digital process evaluations through my boutique consultancy, AdvisEdge Consulting Solutions. Core Offerings: 🔹 Business & Management Consulting Structured documentation of business requirements Process mapping and optimization, visualized clearly in flowcharts (Visio, Figma) Strategic advisory engagements and digital transformation roadmaps 🔹 Market Research & Competitive Benchmarking Detailed market-entry feasibility studies Comprehensive competitor analysis and peer-group benchmarking Robust Excel-based analytical models for market sizing, forecasting, and scenario planning 🔹 Digital Product & Channel Analysis End-to-end digital channel journey audits Identification of gaps and opportunities within digital processes UI/UX evaluations to optimize customer experience 🔹 Executive-Level Pitch Decks & Presentations Transforming dense, data-intensive information into impactful PowerPoint pitch decks Creation of concise and professional executive summaries, one-pagers, and visual storytelling presentations 📌 Global Project Experience: Middle East: UAE, Saudi Arabia, Oman, Qatar, Jordan South Asia: India, Sri Lanka North Africa: Egypt Southeast Asia: Vietnam ⚡ Why Collaborate With Me? ✔️ Deep consulting experience with global financial institutions and Big 4 rigor (EY) ✔️ Proven track record of turning complex business and market data into actionable strategic insights ✔️ Expertise in creating powerful, visually compelling presentations for senior stakeholders ✔️ Comprehensive understanding of financial services and digital transformation across multiple global markets Let’s work together to translate your strategic goals into clear, actionable insights and impactful executive presentations.

Process Optimization

Pitch Deck

User Experience

User Flow

Product Requirements Document

Requirements Specification

Product Research

Know Your Customer

Industry & Competitor Analysis

Digital Strategy

Journey Mapping

Customer Onboarding

Market Research

Business Process Reengineering

FinTech Consulting

0.0/5
(0 jobs)

AI Prompt Engineer | Expert in AI Agents, Automation & Content Generation | Your Secret Weapon for Scalable Success I help startups, creators, and businesses supercharge productivity and creativity through powerful AI-driven solutions. With deep expertise in AI prompt engineering, I craft precision prompts that unlock the full potential of tools like ChatGPT, Midjourney, DALL·E, and Claude — delivering jaw-dropping results in text and image generation. I don’t just use AI tools — I make them work smarter. 🔧 What I Do Best: ⚙️ Build N8N automations to streamline workflows and integrate AI into your stack effortlessly. 🧠 Design and deploy custom AI agents for task automation, content production, and customer engagement. 🤖 Develop AI chatbots that feel human, respond intelligently, and boost user satisfaction. 🎨 Create high-converting social media content powered by cutting-edge generative AI. 🛠️ Customize no-code & low-code AI tools to scale your brand, operations, or marketing — fast. 🌐 Whether you’re looking to automate repetitive tasks, create stunning visuals, craft engaging content, or build an intelligent AI system from scratch — I bring the technical skill + creative insight to make it happen. Let's turn your ideas into powerful AI solutions. Ready to build smarter? Let’s connect.

Process Optimization

Customer Service

Virtual Assistance

Automation Framework

Custom Business Solutions NorthStar

Gemini

REST API

Business Intelligence

Automation

LLM Prompt Engineering

Prompt Engineering

AI Image Generation

AI Chatbot

AI Audio Generation

Mobile App

0.0/5
(0 jobs)

I’m a seasoned Executive Assistant with over 15 years of experience supporting CEOs, founders, and senior executives across global markets—including the UAE and the UK. My career has spanned high-stakes environments such as shipping, insurance, consulting, and education, where I’ve delivered elite-level administrative support, project coordination, and personal assistance to C-suite leaders. I specialize in executive calendar and travel management, stakeholder liaison, high-level meeting preparation, and discreet personal support—with a strong track record of anticipating needs, solving problems before they escalate, and keeping executives focused on strategic priorities. ✅ What I Bring to the Table: Executive Calendar & Global Travel Management Managing tightly packed schedules and coordinating international travel (including visas, transport, accommodations, and excursions) across multiple time zones and stakeholder groups. Board & Leadership Meeting Support Planning and executing board meetings and senior leadership sessions—including hospitality, documentation, minute-taking, and post-meeting action tracking. Inbox & Communication Management Prioritizing and drafting high-level correspondence, screening communications, and ensuring inboxes are organized, actionable, and professionally handled. Confidential Stakeholder Liaison Acting as a gatekeeper and strategic point of contact between CEOs, investors, legal teams, bankers, and international partners. HR & People Ops Support Skilled in payroll, employee onboarding, benefits coordination, performance tracking, and enforcing policies with tact and compliance in mind. Event & Logistics Coordination Organizing regional conferences, award ceremonies, and corporate offsites for 50–250 attendees—including vendors, schedules, and budget oversight. Expense, Asset & Personal Management Overseeing bills, property and education payments, family and personal travel, and liaising with bankers and lawyers for personal asset coordination. Recruitment Support & Team Coordination Leading hiring processes, arranging training calendars, and managing communication across 20–26 direct reports in fast-paced corporate environments. 🧠 Tools & Systems I Use Confidently: Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) Oracle, SAP SuccessFactors, Salesforce, SIMs Shared inboxes, CRMs, document filing systems Online travel and itinerary tools Confidential data handling and GDPR principles 🌟 Why Clients Hire Me: I protect your time and ensure your focus remains on what matters most. I operate with absolute discretion—whether dealing with legal documents, investor correspondence, or personal family arrangements. I bring structure, calm, and foresight into your day, without you needing to ask. I’m not just a task-ticker—I’m your strategic right hand. 🔎 Ideal Clients: Startup founders, CEOs, and C-suite executives Real estate professionals, legal firms, and family offices Busy entrepreneurs needing someone to own the operational load Whether you're looking for a long-term virtual EA or short-term support on complex logistics or confidential admin, I’m here to step in and deliver at the highest standard. 📩 Let’s connect and discuss how I can support your day-to-day so you can stay focused on growth.

Process Optimization

Project Management

Executive Support

Calendar Management

Meeting Notes

Meeting Agendas

Meeting Scheduling

Expense Reporting

HR System Management

Event Planning

Corporate Communications

Meeting Summary

Stakeholder Management

Travel Planning

Virtual Assistance

0.0/5
(0 jobs)

PROFILE Dedicated IT professional with expertise in delivering quality service and support across diverse business and technology landscapes. Experienced Business Systems Analyst and Applications Administrator focused on connecting systems to strategic business goals tailored to industry needs. Skilled in dissecting complex requirements and overseeing applications, ensuring systems perform reliably and prioritize business demands while keeping users supported. Strong capabilities in refining processes, solving technical challenges, and collaborating across teams lead to practical solutions that meet business and industry expectations. Adept at collaborating with cross-functional teams and building strong stakeholder relationships to drive operational success.

Process Optimization

Procedure Documentation

Requirements Specification

Process Flow Diagram

Process Documentation

Process Design

Change Management

Warehouse Management

QA Testing

System Administration

Data Analysis

Microsoft Project

Virtual Assistance

General Transcription

Data Entry

0.0/5
(0 jobs)

You don't just manage projects — you transform institutions. With 16+ years leading high-impact digital transformation projects across government sectors, I specialize in turning outdated, paper-heavy workflows into seamless, integrated systems. From GIS and SAP to custom ERP and data architecture, I bring clarity, structure, and measurable outcomes to every project I touch. 🧠 What I Do Best: * Manage complex, cross-department digital transformation programs * Lead integration between SAP, GIS, VRS, and custom-built systems * Streamline workflows for architectural & town planning functions * Drive automation, data governance, and full digitization roadmaps 🏛️ Proven Government Experience: * Project Manager for Ras Al Khaimah Government (UAE) - Built the first paperless ERP in the government, improving performance by 50% - Led a GIS-SAP integration program awarded internationally (EGI & ESRI) - Directed a multi-agency SAP ERP rollout, unifying 7 departments and stakeholders - Developed a custom data schema and QA protocols linking GIS and SAP for full synchronization 🛠️ Tools I Use: Trello • MS Project • SAP • Oracle ERP • GIS Enterprise • Custom Web Services 🎓 Credentials & Education: * PMP® Certified * Executive Master’s in Innovation Governance of Urban Systems – EPFL (Switzerland) 💬 Let’s Work Together If you're managing a high-stakes digital project — especially in the public or regulatory sector — I’ll help you deliver results on time, on budget, and with full stakeholder confidence. Let’s bring order to your vision.

Process Optimization

Presentations

Project Management

Translation

Data Analysis

Project Management Professional

GIS

Administrative Support

Data Cleaning

SAP ERP HCM

Business Analysis

Trello

Agile Project Management

Data Quality Assessment

Stakeholder Management

Application Integration

SAP Business Workflow

Project Workflows

Government & Public Sector

Digital Transformation

GIS Software

SAP ERP

IT Project Management

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