Hire the best Process Optimization Consultants in South Africa

Check out Process Optimization Consultants in South Africa with the skills you need for your next job.
  • $12 hourly
    Hello! I'm Philile, An experienced Executive Virtual Assistant and Recruitment Specialist with over 6 years of experience helping global clients run smooth, organised, and productive businesses. I work with executives, startups, and small teams—taking care of everything from inboxes and calendars to hiring top talent and managing admin processes. I’ve recruited for roles across admin, finance, tech, and design, and I’m skilled at remote hiring—making sure candidates are tech-ready, self-managed, and productive from day one. Here’s what I bring to the table: 📌 Executive Support: calendar + inbox management, meeting coordination, travel planning 🧩 Admin Systems: process streamlining, file organisation, CRM + tools management 👥 Recruitment: sourcing, screening, hiring, onboarding (UK, US, remote teams) 🔒 Reliability: I handle sensitive info with care, meet deadlines, and stay proactive 🤝 Client Focus: I adapt quickly, listen well, and always make things easier for you. Ready to take your business to new heights? Let's collaborate and unlock your full potential together. Reach out today to discuss how I can support your business. Let's elevate efficiency and achieve greatness, one task at a time!
    Featured Skill Process Optimization
    Inbound Marketing
    Business Development
    Sales Operations
    Cold Email
    Appointment Setting
    Graphic Design
    Calendar Management
    Email Management
    Data Entry
    Customer Service
  • $50 hourly
    I'm Murray, and I'm excited to present myself as your go-to workflow and efficiency expert, specialising in ClickUp. With in-depth experience creating custom workflows and advanced automations, I excel in creating system's for long term sustainability, designed to optimise your workspace by reducing clicks and streamlining your workflows. As a certified ClickUp expert experienced in ✅ streamlining complex workflows, ✅ custom building workspaces, ✅ developing simple space-folder-list-view matrices and, ✅ producing impactful, visually appealing dashboards, I can assist you with: ✏️ ClickUp onboarding and Space Setup ✏️ Creating custom workflows ✏️ ClickUp optimisation and customisation ✏️ Custom Dashboards Creations ✏️ Automations within ClickUp ✏️ ClickUp trainings and support My ClickUp expertise, in combination with my own experience as a business owner, make me the perfect person to understand your business' unique needs and how to harness ClickUp's power to assist you in your effort to optimise your workflows and improve efficiency.
    Featured Skill Process Optimization
    Agile Project Management
    Automated Workflow
    Business Operations
    Project Workflows
    Automation
    ClickUp
  • $40 hourly
    Hello there 🤠 Whether you're a fast-moving startup or a scaling SMB, one thing’s certain: you're juggling a thousand priorities—and can't afford to waste time on broken processes, fuzzy requirements, or bloated customer journeys. That's where I come in. I'm Alex, a Product Manager turned Business Strategist who helps innovative companies solve messy problems with structured thinking and human-centered design. I blend Product, Delivery, and Business Analysis expertise to give you clarity, speed, and solutions that stick. 👊 What you get: ✔️ Clear, scalable processes that don’t implode at growth stage ✔️ Seamless customer experiences that convert and retain ✔️ Outcome-driven product strategy with a “let’s ship it” mindset ✔️ An ally who thrives in ambiguity and knows how to bring order to chaos 🔧 My sweet spot: → Startups needing quick, lean strategies to validate and scale → SMBs looking to modernise operations and enhance product-market fit → Teams who want an outside-in perspective grounded in delivery, not just theory 🧩 I don’t just document workflows—I co-design solutions with you, ensuring that tech, teams, and customers are all aligned. If you need someone who speaks both “idea” and “execution,” we’re likely a match. Let’s turn your bottlenecks into breakthroughs. 🚀
    Featured Skill Process Optimization
    Business Analysis
    Business Process Automation
    Process Documentation
    Process Flow Diagram
    Process Integration
    Process Improvement
    Process Development
    Process Design
    Product Management
  • $34 hourly
    I'm Zander, a software developer specializing in AI system design, intelligent automation, and AI agent creation. My expertise lies in developing and integrating AI-driven systems that enhance workflows, automate decision-making, and optimize data-driven processes. I build and fine-tune AI models, design advanced prompting strategies, and create AI agents capable of autonomous task execution. Whether it’s integrating AI with payment systems, dynamic forms, databases, or project management tools, I ensure seamless automation and minimal manual intervention. I work with various LLM models, leveraging function calling, fine-tuning, and custom AI pipelines to build intelligent applications. My stack includes Python, JavaScript, and middleware solutions like Make.com and Zapier for API and webhook-driven automation. Whether you need a custom AI-powered system, an optimized automation network, or an AI agent that interacts dynamically with your tech stack, I can build a solution tailored to your needs. If there's something I can help you with, please reach out. Let's work together!
    Featured Skill Process Optimization
    Generative AI
    Salesforce Lightning
    System Analysis
    Automated Workflow
    Python
    Systems Development
    Process Design
    Software Development
    API
    Automation
    Prompt Engineering
    AI Chatbot
    AI App Development
    Artificial Intelligence
  • $35 hourly
    Experienced Marketing Project Manager and Operations Manager, skilled in leading complex projects, managing international cross-functional teams, and implementing streamlined workflows through SOPs. Possesses exceptional problem-solving skills and is committed to delivering service excellence. Implemented Asana as a project management tool in the Marketing Division, resulting in a 5% reduction in wasted work hours. Successfully project-managed various product launches involving marketing, product, engineering, and sales teams.
    Featured Skill Process Optimization
    Management Skills
    Freelance Marketing
    Process Development
    Virtual Assistance
    Digital Marketing Management
    Business Management
    Marketing
    Project Management
  • $50 hourly
    Over 15 years of technical expertise transforming complex business challenges through strategic scripting and automation solutions. Technical proficiencies: ↳ JavaScript: web interaction & automation ↳ Python: data science & workflow optimisation ↳ Bash/shell scripting: system administration ↳ AutoHotkey: productivity workflow automation ↳ SQL: database query & integration ↳ Google sheets: advanced data manipulation ↳ Ms excel: complex formula engineering Key differentiators: ↳ Proven track record of reducing operational inefficiencies ↳ Expertise in designing scalable, robust scripting solutions ↳ Deep understanding of cross-platform integration ↳ Ability to translate technical capabilities into business value Typical outcomes: ↳ 70-80% reduction in manual processing time ↳ Enhanced operational accuracy ↳ Streamlined interdepartmental workflows ↳ Improved team productivity and resource allocation Consulting approach: ↳ Comprehensive workflow analysis ↳ Custom scripting solution design ↳ Seamless implementation ↳ Ongoing optimisation and support Specialising in transforming complex technical challenges into efficient, elegant solutions.
    Featured Skill Process Optimization
    Customer Support
    Search Engine Optimization
    Content Creation
    Digital Marketing
    Sales
    Communication Skills
    Customer Service
    Data Analysis
    Project Management
    AI Instruction
    Business Development
    Team Management
    Lead Generation
    Social Media Marketing Automation
  • $90 hourly
    Are you ready to ignite demand, enhance conversions and ROI, accelerate revenue with data-driven insights, and scale with an actionable growth plan? With my deep expertise in both B2B Marketing and Revenue Operations, I offer a holistic approach that ensures every facet of your go-to-market motion drives revenue. I am known for identifying and executing strategies that speed up and sustain growth. I can work with you to: - Map out a comprehensive go-to-market (GTM) strategy - Audit your existing tech stack for integration and customisation opportunities - Set up processes and tools for predictable, scalable growth - Guide operations to maintain efficiency as they scale - Design high-impact campaigns for lead generation and sales pipeline growth - Harness multiple GTM channels using industry-leading tools - Organize and manage impactful events - Provide comprehensive digital marketing services. GTM STRATEGY | MARKETING AUTOMATION | CAMPAIGN MANAGEMENT | CUSTOMER SEGMENTATION AND JOURNEY | DEMAND GENERATION | DIGITAL ANALYTICS | SALES ENABLEMENT | THOUGHT LEADERSHIP & CONTENT MARKETING | CRM | SOCIAL MEDIA | CUSTOMER INSIGHT & RELATIONSHIP MARKETING | EVENTS: (3RD PARTY, PROPRIETARY, VIRTUAL AND PHYSICAL)
    Featured Skill Process Optimization
    Sales Operations
    Marketing Management
    Integrated Marketing
    Marketing Strategy
    Eloqua
    Marketing Operations & Workflow
    HubSpot
    Marketing Automation
    Email Marketing
  • $110 hourly
    Hello, I am Morgane, 37 years old, a strategy consultant living between the African and the European continents, and more precisely between Cape Town (South Africa) and Paris (France). I have the French nationality and a Permanent residency in South Africa. I am fluent in French & English and have professional working proficiency in Spanish. CEO | Expert in Digital, Tech, eCommerce & Marketplace | Proven track record in business transformation & strategic cessation in Africa | Specialist South Africa/Africa & France | Ex-CEO, Jumia South Africa (NYSE: JMIA) Digital | Tech | Ecommerce | Marketplace Expert ★ Leadership, strategy & analytics ★ Project management ★ Operational optimization ---------------------------------------------------------------------------------------- 👉 Top-level academic qualification 👉 15 years of professional experience 👉 12 years of managerial experience 👉 6+ years of international experience (Africa) 👉 Trilingual (Native French, Fluent English, Proficient Spanish) ---------------------------------------------------------------------------------------- ⇒ Experienced business leader with expertise in driving strategic transformation/change and operational excellence. ⇒ Proven track record in navigating complex transitions and aligning organizational functions to achieve optimal performance. ⇒ Skilled in business development, sales & operations and optimizing business processes leading cross-functional teams to deliver sustainable, long-term value. ⇒ Entrepreneurship, innovation, technology, fashion, beauty and gastronomy enthusiast.
    Featured Skill Process Optimization
    Business Transformation
    Ecommerce
    Tech & IT
    Analytics
    Leadership Skills
    Management Skills
    Business Development
    Business Plan
    Customer Relationship Management
    Business Management
    Entrepreneurship
    Sales Strategy
    Strategy
    Sales & Marketing
  • $25 hourly
    ✨ Executive Assistant & Operations Manager | 20+ Years of Global Experience ✨ 🔹 WHO I AM I’m a dedicated executive assistant and operations manager with over 20 years of experience supporting CEOs and founders globally. Recognized for my organizational excellence, loyalty, and ability to manage and improve business operations across industries. 🔹 WHAT I OFFER ✅ Executive & Virtual Assistance ✅ Calendar, Inbox & Travel Management ✅ Project & Operations Management ✅ Bookkeeping & Financial Admin (QuickBooks, Excel) ✅ Document Creation & Presentation Design (Canva, Photoshop) ✅ Client & Team Communications ✅ Workflow Optimization & Process Improvement 🔹 TOOLS & SYSTEMS I USE ClickUp, Google Workspace, Microsoft Office Suite, Canva, Photoshop, QuickBooks, Notion, Teamwork, Slack, Zoom, HubSpot, Smartsheet, DocuSign, Calendly, Dropbox, Expensify, Zapier, LastPass, Toggl 🔹 CLIENTS I’VE WORKED WITH 💼 Next Capital Real Estate (Dubai) - Executive Assistant 💼 Samantha Weeks Design Group (Canada) - Executive Assistant 💼 Ashley Black Guru (Costa Executive Assistant & Project Manager 💼 Notice U Marketing (Las Vegas) Operations Manager 💼 Olive Tree Ridge (New York) Executive Assistant 💼 Eyton Management (Miami) Executive Assistant 🔹 WHY HIRE ME You’re not just hiring an assistant—you’re gaining a partner in your business success. I bring a calm, solutions-focused mindset, strong communication, and a proactive approach to every task. I treat your business like it’s my own, ensuring every detail is handled with care, professionalism, and efficiency. Let’s work together to simplify your workload and move your business forward with confidence. 📩 Feel free to message me—I'd love to learn more about your needs!
    Featured Skill Process Optimization
    Calendar Management
    Email Management
    Travel Planning
    Virtual Assistance
    Google Workspace
    ClickUp
    Process Improvement
    Leadership Skills
    Project Management
    Graphic Design
    Bookkeeping
    Business Operations
    Executive Support
  • $26 hourly
    "I’ll often joke that when people ask what business analysis is, I say: ‘You know all those times people say, “somebody should look into that?” I’m the person that looks into that.’” – Jonathan Haskel --- With a multifaceted career spanning education, technology, and business, I deliver strategic solutions that bridge the gap between vision and execution. Whether leading high-stakes projects, mapping processes, or crafting actionable strategies, I specialize in transforming complexity into clarity and driving success for organizations across industries. In previous roles, I’ve been the linchpin connecting technical teams, stakeholders, and business objectives. My expertise in business process improvement, strategic project management, and change adoption has streamlined operations, fostered collaboration, and unlocked new opportunities for growth. Proficient in tools like ClickUp, Jira, Confluence, Asana, and ServiceNow, I align workflows to optimize efficiency and create valuable knowledge assets for teams. From designing intuitive processes to implementing large-scale change initiatives, my work empowers teams to operate at their best. Notably, my experience in big data, analytics, and business intelligence—including time spent at a world-class credit bureau—equips me with the insights needed to thrive in dynamic, tech-driven environments. I excel at identifying trends, driving innovation, and aligning strategic goals with practical outcomes. I’m passionate about joining forward-thinking organizations, where I can apply my skills to develop impactful projects, foster innovation, and help shape the future of business. Let’s connect to discuss how I can contribute to your team’s success. Warm regards, Gert Bresler
    Featured Skill Process Optimization
    Business Analysis
    Adobe Inc.
    Training
    Knowledge Management
    User Guide Writing
    Product Management
    Software Development
    Project Management
    User Acceptance Testing
    Technical Writing
    Figma
    UX & UI
    Agile Project Management
  • $10 hourly
    Enthusiastic young adult eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Specialization within freight forwarding mainly in exports ex Africa and project management.
    Featured Skill Process Optimization
    Critical Thinking Skills
    Communications
    Analytics
    Logistics Management
    Office Administration
    Management Skills
    Freight Forwarding
    Business
    Microsoft Excel
    Microsoft Office
  • $10 hourly
    Support in the following areas: Change management communications Data analysis I am keen to provide virtual assistance and offer my skills here, so if you find yourself with too much to do and not enough time, I can help! I am a highly motivated talent professional who has impactful experience with a range of projects in the talent space. I am highly resourceful, have a keen eye for detail and am invested in delivering quality outcomes at a quick turnaround. Let's connect!
    Featured Skill Process Optimization
    Microsoft SharePoint
    Mailchimp
    DocuSign
    Microsoft Teams
    Microsoft Excel
    LinkedIn Recruiting
    Communications
    Data Analysis
    Process Documentation
    Greenhouse Software
  • $60 hourly
    Ever wondered why some businesses break through barriers while others stagnate? Let's transform your business by providing you with targeted financial strategies, product management, agile project management expertise, and SEO optimization that drive operational efficiency, revenue growth, and market differentiation. Let’s tap into WHO your buyers are and help them find you! Better yet, let’s retain them as well. 𝗜 𝗳𝗶𝘅 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘆𝗼𝘂 𝗱𝗶𝗱𝗻’𝘁 𝗸𝗻𝗼𝘄 𝘆𝗼𝘂 𝗵𝗮𝗱! Core Services 1. Growth Strategy & Execution Plan Develop data-driven business plans that align financial goals, marketing, and operations to drive growth. • Business audits, goal setting, SWOT analysis • Market positioning, go-to-market strategies • Full-stack growth solutions (revenue, metrics, leadership coaching) 2. Financial Strategy & Risk Management Create financial strategies that optimize cash flow, mitigate risks, and prepare your business for growth. • Workflow optimization, productivity improvement • Risk audits, contingency planning 3. Agile Project Management Streamline workflows and reduce inefficiencies using Agile methodologies. • Scrum, Kanban, sprint planning, progress tracking 4. SEO with GA4 Optimization & Digital Growth Strategy Improve visibility, drive traffic, and convert visitors into customers through SEO and digital marketing. • SEO audits, keyword research, site speed optimization, competitor analysis, etc. • Google My Business optimization, content audits, content writing, backlink analysis, etc. 5. Data-Driven Business Optimization Analyze data to identify gaps and boost ROI across all business processes, ongoing content support-including next generation Google Analytics 4 for web. 6. ROI-Focused Financial Reporting Get actionable financial and SEO performance reports for better decision-making. 𝗛𝗼𝘄 𝗜 𝗦𝗼𝗹𝘃𝗲 𝗧𝗵𝗲𝘀𝗲 𝗜𝘀𝘀𝘂𝗲𝘀 1. Strategic Audits: A full review of your business, finance, operations, and SEO to spot inefficiencies. 2. Custom Solutions: Tailored strategies to optimize efficiency, profitability, and visibility. 3. Agile Implementation: Implement agile practices to improve workflows and reduce waste. 4. Performance Tracking: Detailed reports track financial and SEO performance to drive data-driven decisions. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗲𝘀 • 45% increase in organic traffic for an eCommerce business. • 30% increase in cash flow for a retail client through better financial reporting. • 25% reduction in project delivery times using Agile for a manufacturing client. • 20% boost in eCommerce efficiency through optimized workflows. 𝗠𝘆 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 • Tailored Financial & SEO Strategies: Customized to your business needs, maximizing both financial health and online visibility. • Agile Framework Expertise: Streamline operations, eliminate inefficiencies, and speed up project delivery times. • Data-Driven Decisions: Make better, faster decisions with real-time financial and SEO data analysis. 𝗧𝗼𝗼𝗹𝘀 & 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 • SEO & Digital Marketing: Google Analytics 4, Google search console, SEMrush, Ahrefs, Yoast, Screaming Frog, WordPress • Accounting: QuickBooks, Xero, Sage Accpac, Microsoft Excel • Project Management: Smartsheet, Asana, Zoho, ClickUp • Collaboration: Slack, Zoom, Microsoft Teams 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 With nearly 20 years of experience helping businesses streamline operations, optimize finances, and improve data-driven SEO including Google Analytics 4, I offer tailored, data-driven solutions. My clients range from startups to 7-figure companies, benefiting from turnkey growth solutions across industries like eCommerce, manufacturing, marketing, farming and more. I have won multiple awards in different fields and have years of experience in vastly different industries. Come on board and let’s turn your business into a winner! Next Steps 1. Initial Consultation: We’ll start with a free, 1-hour discovery call to chat about your needs, challenges, and goals. 2. Project Scoping: We’ll define the project scope with clear, actionable objectives, ensuring everything aligns with your business goals. 3. Strategy Development: Together, we’ll develop a tailored strategy using data-driven insights and create a roadmap for implementation. 4. Implementation: We’ll deploy the right tools and methodologies to execute the strategy smoothly. 5. Monitoring & Reporting: Regular monitoring with weekly updates and custom dashboards to track key metrics. 6. Review & Adjust: Thorough reviews at key milestones, making necessary adjustments to stay on track. 7. Completion & ROI Assessment: We’ll complete the project/s and conduct a post-project ROI assessment to validate success and implement learnings to further fuel your growth. 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 Whether you’re struggling with financial planning, need structured product management, or looking to scale your online visibility, let’s chat about how I can help you achieve tangible growth and efficiency.
    Featured Skill Process Optimization
    Artificial Intelligence
    On-Page SEO
    SEO Writing
    Creative Writing
    SEO Setup & Configuration
    SEO Performance
    Critical Thinking Skills
    KPI Metric Development
    Virtual Assistance
    Marketing Operations & Workflow
    Product Management
    Project Management Support
    Business Strategy
    Data Analysis
  • $30 hourly
    I specialize in program and project coordination, stakeholder engagement, and process optimization—helping teams stay organized, aligned, and focused on results. With over 10 years of experience across healthcare, wellness tech, and global brand environments, I bring a calm, structured approach to fast-moving projects. From coordinating privacy and compliance programs at Nike to supporting strategic operations at the AI wellness startup PrescribeLife, I’ve worked across legal, product, and operational teams to keep complex workstreams moving. Whether it’s streamlining workflows, managing remote teams, or building out clear documentation, I help organizations bring clarity and structure to their projects—so they can focus on what matters most. Services I offer: Project & program coordination Stakeholder communication & follow-through Workflow and process improvement Task tracking & documentation (Airtable, Notion, Asana) Executive support across product, legal, and ops If you're scaling a startup, managing cross-functional initiatives, or simply need help keeping everything on track—let’s connect.
    Featured Skill Process Optimization
    Continuous Improvement
    Business Operations
    Project Workflows
    Process Improvement
    Stakeholder Management
    Cross Functional Team Leadership
    Risk Management
    Agile Project Management
    Task Coordination
    Project Management
    Program Management
  • $75 hourly
    HR & Business Operations Consultant | Workforce Strategy | Talent Development With over 10 years of HR and operational leadership, I have successfully driven workforce optimization, compliance, and strategic talent initiatives across multi-region businesses. As an Operations & HR Business Partner Manager at Empact Partners, I spearheaded HR policy development, legal frameworks, and performance management, ensuring 100% compliance with South African and EMEA labour laws while improving employment equity and diversity programs. I implemented a performance management framework that increased leadership effectiveness by 40%, optimized talent acquisition to reduce time-to-hire by 20 days, and designed compensation and benefits strategies that improved employee retention. Beyond HR, my expertise in HR analytics, system integrations, and process automation has enabled organizations to streamline operations, reduce inefficiencies, and drive business success. I bring a strong background in change management, workforce planning, DEI initiatives, leadership development, and corporate training, ensuring companies are well-positioned for sustained growth and compliance. HR Software & Systems Expertise: • Linkedn Recruiter • Notion • Miro • Docusign • Xolo • monday.com (Administrator) • Airtable • Microsoft suite • Google Suite • Pivot Tables • Jira • Zoom • Skype • Teams • Wise (Payroll) • Slack (Administrator) • BambooHR Services Offered: HR Compliance & Policy Development: ✔️ Employment Equity & Diversity Frameworks ✔️ Compliance Audits & Risk Assessments ✔️ Employee Handbooks & Policy Implementation ✔️ Custom HR & Legal Templates (Contracts, SOPs, Policies) Talent Acquisition & Workforce Planning: ✔️ Full-Cycle Recruitment ✔️ Onboarding (Process Creation and Implementation) ✔️ Workforce Optimization & Leadership Development ✔️ Compensation & Benefits Planning HR Analytics & Process Automation: ✔️ HRIS System Implementation & Optimization ✔️ Data-Driven HR Decision Making ✔️ Performance Management & Employee Engagement Organizational Strategy & Change Management: ✔️ People Operations & DEI Programs ✔️ Organizational Culture & Leadership Training ✔️ SOP Development & Process Improvement Training & Development: ✔️ HR & Leadership Training Workshops ✔️ Compliance & Labour Law Training ✔️ Performance Management & Employee Engagement Training ✔️ Software Training As a proven HR and Operations leader, I help businesses align HR with strategic goals, ensuring compliance, employee engagement, and operational efficiency. I also provide ready-to-use templates for contracts, SOPs, policies, and HR documentation to streamline your HR processes. 📩 Schedule a consultation today
    Featured Skill Process Optimization
    Startup Consulting
    Training & Development
    Leadership Coaching
    Change Management
    Workforce Management
    Compliance
    Management Consulting
    Recruiting
    HR & Business Services
  • $40 hourly
    Dynamic and resourceful Community & Product Manager with experience across digital programme delivery, coaching operations, community engagement, client success, and risk portfolio management. Adept at launching and managing online programmes, driving member retention, and turning strategic ideas into engaging digital experiences. Experienced in managing coaching pods, coordinating with coaches, and ensuring seamless fulfilment of live learning sessions. Combines a deep understanding of customer behaviour with strong organisational and digital marketing skills. Thrives in remote, fast-paced environments and is passionate about crafting transformational learning journeys. CORE COMPETENCIES *Digital Programme Creation & Delivery *Community Management & Engagement *Coaching Operations & Fulfilment *Client Success & Member Retention *Product Management & Launch Strategy *Content Creation & Testimonial Gathering *Cross-functional Team Collaboration *Process Optimisation *Email Marketing & Funnel Strategy *Collaborator
    Featured Skill Process Optimization
    Community Strategy Audit
    Digital Strategy
    Program Management
    Online Community
    Community Strategy
    Community Engagement
    Community Development
    Product Design
    AI Product Management
    Product Management
    Community Management
  • $150 hourly
    As a driven and passionate sales entrepreneur, I excel at connecting people with innovative solutions that transform lives. My vision is to positively impact 1 billion people globally through my products and services. What distinguishes me is my unwavering determination to drive results, my eagerness to learn and adapt, and my commitment to prioritizing purpose over profit – demonstrated by my willingness to forgo a paycheck for nearly a year to pursue my vision. I flourish in environments where creativity, strategy, and relationship-building converge.
    Featured Skill Process Optimization
    Marketing
    Entrepreneurship
    Strategy
    Growth Strategy
    Sales Coaching
    CRM Automation
    Business Consulting
    Sales Funnel Implementation
  • $55 hourly
    Hi, I’m Adele Rex — an AI & Operations Strategy Consultant with 18+ years of experience helping businesses and creatives streamline operations, automate workflows, and launch digital products that make an impact. I specialize in: AI automation using Microsoft Copilot, Lovable & other tools Project and Operations Management, SOP creation for admin, finance, and vendor processes. Funnel building, eBook design, digital & product launches PMO support, capacity planning, and vendor and contract management, governance. Community building and creative experience curation Whether you're a startup, creative entrepreneur, or corporate team, I bring structure, creativity, and innovation to every project. I’ve helped teams improve delivery, automate repetitive tasks, and launch products that generate real results. Let’s work together to bring your vision to life — with clarity, creativity, and purpose.
    Featured Skill Process Optimization
    Virtual Assistance
    Automation
    Artificial Intelligence
    Microsoft 365 Copilot
    Vendor Management
    Project Management Office
    AI Implementation
    AI Consulting
    Project Workflows
    AI Agent Development
  • $80 hourly
    I'm an Electrical and Electronics Engineer with loads of experience in corporates in the mining industry as well as with SMBs in various industries. My passion is to help business do business better from strategy to tactics, by implementing pragmatic solutions and action plans to solve business challenges. I provide the process to shape your strategy for increased sales, and help you understand how to reduce the cost base for an increase in the bottom line. I can spot an inefficient process a mile away and help you fix it, while coaching your teams to make sure they play their A-game! I help you get better overall results, and Project Manage the entire journey from end-to-end. Let's chat about how to increase your turnover, reduce your cost, make sure your people are happier, and that your processes are in place and working well. If you are a SMB, it will be worth a fortune one day when you want to retire and sell the business! The boring bits are below here... My expertise includes strategy crafting and implementation, people management, business process and productivity improvement, program and project management, PMO design and implementation, socio-economic development, leadership development, and large-scale change and transition programs. My approach is practical, and I have proven ability in design and implementation of large-scale projects and change journeys across international borders. I have successfully combined my technical background with a proven practical understanding of people, teams, transformation and change processes. I have worked as an independent management consultant to large and small businesses for the 27 years.
    Featured Skill Process Optimization
    Business Process Reengineering
    Leadership Development
    Change Management
    Culture
    Innovation Strategy
    Management Skills
    Business Consulting
    Training Online LMS
    Training & Development
    Business Strategy
    Research & Strategy
    Research Methods
    Business Coaching
    Management Consulting
  • $35 hourly
    Hi, I’m a certified Project Manager with a background in Chemical Engineering and over 4 years of experience leading complex, high-impact projects from planning to execution. I specialize in managing cross-functional teams, coordinating stakeholders, and delivering projects that meet scope, time, and budget requirements, without compromising quality. Skilled in Agile, Waterfall, and Scrum methodologies Tools: Asana, Trello, Google Workspace, Microsoft Office (Excel, PowerPoint) Data-savvy: Google Data Analytics & Business Intelligence Experienced in education, nonprofit, and STEM programme development Strong communicator with experience in reporting, presentations & stakeholder engagement Whether you need someone to streamline your workflow, oversee a team, or manage an education or STEM-related project from end to end, I’m here to help deliver results with clarity and purpose. Let’s bring your project to life, on time and on point!
    Featured Skill Process Optimization
    Transcription Software
    Content Writing
    Data Visualization
    Problem Solving
    Critical Thinking Skills
    Financial Management
    Business Intelligence
    Project Risk Management
    Project Proposal
    Report Writing
    Budgeting & Forecasting Software
    Data Analysis
    Chemical Engineering
    Project Management
  • $60 hourly
    Personal Statement Versatile and results-driven Service Delivery and Customer Operations Leader with 28+ years of experience across IT Service Management, Customer Experience, and Operational Leadership roles. Proven in managing large-scale service desks and contact centres, leading business transformation initiatives, and optimizing performance in enterprise, government, and managed service environments. Skilled in stakeholder engagement, ITIL-based service frameworks, continuous improvement, and cross functional team leadership. Passionate about delivering people-centric, data-informed service strategies that enhance performance, customer satisfaction, and business value. Key Skills & Competencies - - Service Delivery & Operations Leadership – Led global service teams of 60+ agents across multi-site, multi-region environments. - ITIL & ITSM Expertise – Skilled in ITIL-compliant processes; experienced with IVANTI, Remedy, and Microsoft ecosystems. - Customer Experience & Escalation Management – Handled high-priority incidents, improved First Call Resolution (FCR) by up to 50%, and increased customer satis-faction through structured improvements. - Change & Continuous Improvement – Implemented Kaizen and Kepner & Fourie methodologies; automated workflows to reduce manual effort by 30%+. - Performance Analysis & Reporting – Developed SLA/KPI dashboards; used data insights to guide decision-making and improve accountability. - Stakeholder & Client Engagement – Built trusted partnerships with clients and busi-ness units, contributing to contract renewals and seamless service delivery. - Team Coaching & Development – Mentored team leads and frontline staff; fostered high-performing cultures of ownership, collaboration, and growth.
    Featured Skill Process Optimization
    Data Entry
    Root Cause Analysis
    Call Center Management
    Team Management
    Incident Management
    Process Improvement
    Continuous Improvement
    ITIL
    IT Service Management
    Customer Service
  • $333 hourly
    ? OBJECTIVE Experienced Chemical Engineering Technician skilled in chemical industry processes. Passionate and highly trained in the paint industry. Continuous development and learning by tutoring high school students in Mathematics and Science.
    Featured Skill Process Optimization
    Chemistry
    Chemicals
    Chemical Engineering
    Process Engineering
    Report Writing
    Research & Development
    Oil & Acrylic Paint
    Quality Assurance
    Quality Control
    Paint
    Internal Auditing
    Data Analysis
  • $35 hourly
    If you are looking for your one-stop-shop business process management partner or writer to help set you apart from your competitors and create concise, well-written documentation / content that helps you up-skill/level-up and grow, I'm happy to inform you, your search is now complete! I am a skilled technical writer and editor, with 17 years of experience and my mission as a digital freelancer is to provides unique, world class business/niche specific writing and editing services, for small and medium sized businesses. Some of my skills and service offerings include: Standard Operating Procedures Visual process mapping and flowcharts Organizational Charts User Manuals and Guidance documents User generated Forms and Templates SEO friendly Business articles SEO friendly Blog Posts Business Presentations Business/Social Media Newsletter Emails Proof reading Editing I have expensive knowledge in the following areas: - Clinical Research Industry - Pharmaceutical Industry - ISO 9001 - Safety, Health and Environment - Document Control - Mental Health - Nutrition - Health and Wellness - Fitness - Motivation - Self-Care And here is a list of the positive attributes I will bring to your company: Strong Communication Skills, Process Building, Provide continual improvement, First Time Quality, Quick Turnaround Period, On time or Early Project Delivery, Unlimited revisions, Kindness, Compassion, Respect, Patience. I am on Upwork to offer unparalleled attention to detail, ensuring clarity, accuracy, and compliance in every document, which is my passion as a business process management partner. I look forward to helping you and your business create, edit or manage all your business documentation. Please do not hesitate to reach out if you have any questions or clarifications about the services I am offering or my experience.
    Featured Skill Process Optimization
    Policy Writing
    Procedure Development
    Procedure Documentation
    Document Control
    Technical Writing
    Process Documentation
    Process Development
    Error Detection
    Document Version Control
    Microsoft Word
    Writing
    Proofreading
    English
    Formatting
  • $100 hourly
    Analytically driven person with a background in management accounting. Passionate about finding new and better ways to work and embracing technology to optimize businesses and improve profitability.
    Featured Skill Process Optimization
    Cost Control
    Financial Analysis
    Computer Skills
    Microsoft Office
    Performance Management
    Management Accounting
    Presentation Design
    Job Costing
    Microsoft Excel
    Financial Variance Analysis
  • $20 hourly
    Hi, I’m Johan, a South African procurement and compliance specialist with over 14 years at the University of Pretoria and B.Com (Law) and LLB degrees. I excel in procurement, vendor management, and supplier negotiation, having streamlined supplier workflows, led B-BBEE compliance, and organized Supplier Days. My self-run business sourcing goods sharpened my supply chain management and data analysis skills, delivering efficiency and value. Fluent in Afrikaans and English, I offer translation and document review for supplier contracts or tenders, with a knack for contract management and legal research. I’ve digitized processes, optimized operations, and written technical procurement guides—often using AI tools for speed, refined by my expertise. Whether you need compliance checks, project management, or cost-saving strategies, I bring integrity and results. Based in Pretoria, I’m here to boost your operations with affordable, expert support at $20/hour. Let’s connect!
    Featured Skill Process Optimization
    Supply Chain Management
    Content Writing
    Technical Writing
    Legal Research
    Document Review
    Translation
    Data Analysis
    Contract Management
    Afrikaans
    English
    Compliance
    Supplier Development
    Vendor Management
    Procurement
  • $18 hourly
    IT Audit Specialist | SAP Controls | Process Automation I’m an experienced IT Auditor and SAP Specialist with over 5 years in the field, helping clients improve internal controls, automate processes, and achieve audit readiness with confidence. I specialize in: • IT General Controls (ITGC) & Application Controls Testing • SAP Control Reviews & Risk Analysis • Automation using Excel VBA, Power Automate, and data analytics tools • Audit Templates, SOPs, and Risk Matrices Having worked with global clients in finance, insurance, and manufacturing, I bring a structured, professional approach and deliverables you can trust—on time and tailored to your needs. Whether you need a quick SAP access review, a risk control matrix, or help automating time-consuming processes, I’ve got you covered.
    Featured Skill Process Optimization
    Data Cleaning
    Data Entry
    Data Analysis
    Business Intelligence
    Microsoft Power BI
    Review
    Test Execution
    Template Design
    CSV
    SAP BASIS
    SAP
    Customer Service
    Microsoft Excel
    Information Security
  • $30 hourly
    Professional Summary Strategic and results-driven supply chain professional with over 10 years of experience in logistics, transport operations, and business development within the bulk commodities and mineral sectors. Proven ability to lead teams, manage high-value logistics operations, develop marketing strategies, and deliver cost saving initiatives. A strong communicator and negotiator, skilled in stakeholder management, process improvement, and commercial strategy. Currently seeking a new challenge to leverage my leadership, operational, and analytical skills in a growth-oriented supply chain management role.
    Featured Skill Process Optimization
    Team Management
    Contract Negotiation
    Strategic Planning
    Stakeholder Management
    Marketing Operations & Workflow
    Supply Chain & Logistics
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