Hire the best Processing Orders Freelancers in the United Kingdom
Check out Processing Orders Freelancers in the United Kingdom with the skills you need for your next job.
- $32 hourly
- 5.0/5
- (7 jobs)
With a proven track record in process optimization and service improvement, I specialize in driving positive change through both small and large-scale initiatives. Known for my positive attitude and ability to create a welcoming, client-focused atmosphere (even remotely), I excel in building strong rapport and clear communication with both clients and colleagues. I have extensive experience translating complex technical concepts into easy-to-understand training materials and resources. Passionate about making information accessible, I ensure knowledge is easily shared and applied. Outside of work, I engage in charity work that involves connecting with people individually and adapting communication styles, alongside public speaking to audiences of 300+. Team Leadership Qualities Highly organised Professional Adept at learning & computer literate MS Office G-Suite Hubspot Freshdesk Shopify Trello Ordering processes Problem-solving Complaint management Telephone/email handlingProcessing Orders
Customer ServiceOrder FulfillmentSupply Chain ManagementCustomer RetentionOrder ManagementComputer SkillsPublic SpeakingTeaching English as a Foreign Language CertificationOrder ProcessingComplaint ManagementTeam Management - $35 hourly
- 5.0/5
- (58 jobs)
⭐️⭐️⭐️⭐️⭐️ - "Kate is among the best customer service people we have worked with." ⭐️⭐️⭐️⭐️⭐️ - "Kate has been an amazing support and asset to my business." ⭐️⭐️⭐️⭐️⭐️ - "An outstanding freelancer. You will not find better." ⭐️⭐️⭐️⭐️⭐️ - "Nothing but a delight to work with!" ⭐️⭐️⭐️⭐️⭐️ - "She is an absolute star!" Take it from my clients - I can take care of any admin-related work so you can save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess 10 years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to: - Mental health professionals - Startup, well-established and eCommerce companies - Senior-level executives - Business owners across a broad range of industries I am well-versed and ready to help you with: - Top Notch Customer Support - Inventory Management - Logistics - Inbox Management - Calendar/Diary Management - Email Handling - Bookkeeping - Invoicing - Payroll Processing - Medical Billing - Insurance Verification - Transcription - Light Project Management - File Management - File Maintenance - Preparing Financial and Admin Reports - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Buffer - Canva - Cardinity - Cin7 - Deliverr - DHL (collections booking) - Doodle - eBay - Evernote - Facebook (Groups and Pages) - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews.io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Trello - WordPress - Youtube - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.Processing Orders
Medical Billing & CodingOrder FulfillmentGoogle WorkspaceAdministrative SupportFile ManagementVirtual AssistanceCustomer ServiceCustomer SupportCalendar ManagementLogistics ManagementCommunicationsTask CoordinationIntuit QuickBooksInvoicingPayment ProcessingOrder Processing - $25 hourly
- 5.0/5
- (33 jobs)
Use my skill to free up your time to concentrate on your business. Flexible hours of working, weekends included. Small and developing business specialist, but all assignments considered. Working from fully equipped dedicated office in South West UK, and happy to discuss your proposal Experienced with all aspects of Supply chain - Purchasing, Warehouse, Customer Orders, Shipping, Logistics. Production management and co-ordination. Current contacts include major UK retail Supply Chain right down to individual e-commerce customers and sole proprietors Financial/Accounting/Budgeting - experienced Xero, Quckbooks and Sage User. Sale and Purchase account management and credit control Customer Support - technical or non technical - experienced Live Chat. Telephone and email operator with proactive and positive attitude to resolving or assisting with issues. . Fully conversant with most Office Software packages, and quite open to learning new or bespoke systems. Microsoft Office conversant, Adobe Creative Suite user. Customer Support - ZenDesk, TawkTo, Chatra, Crisp Accounts - Xero, Quickbooks, some Sage Payments - Stripe, Worldpay, GoCardless CRM - Zoho, HelpScout, PipedriveProcessing Orders
Order ProcessingXeroInventory ManagementProblem SolvingMicrosoft AccessTransportation & WarehousingLogistics ManagementBookkeepingCustomer ServiceIntuit QuickBooksMicrosoft Excel - $25 hourly
- 4.9/5
- (24 jobs)
★★★ TOP-RATED PLUS seller with FIVE STAR ratings ★★★ Experienced Virtual assistant for any type of personal administrative tasks and related to Shopify store management. Full command on E-Commerce businesses-related functions like ordering, product importing, product clean up/descriptions, finding sellers etc. I Can work efficiently on MS (excel, word, and powerpoint for any data entry tasks) I have worked on very famous help desks like Zendesk, Help Scout and Reamaze.Processing Orders
EcommerceDropified AppCustomer ServiceAliExpressHelp ScoutZendeskOberloSocial Media ManagementShopifyOrder ProcessingOrder TrackingEmail CommunicationTypingMicrosoft WordMicrosoft ExcelData Entry - $15 hourly
- 4.8/5
- (52 jobs)
With eight years of experience managing and developing customer support for some of the biggest ecommerce brands, i believe i can surely help cater your customers well enough that they become a loyal customer for life. Some of the brands i have worked with are: July.com, Theory, Filter by molly mae, Mrs Wordsmith, Prescribed by Dr Alex. CRMs & other tools I have experience with are: Zendesk, Zoho, Gorgias, Sales force, Shopify, WordPress, ShipStation and many more. I am currently looking for full time / part time project so please do not hesitate to reach out and have a chat.Processing Orders
Technical SupportGorgiasFreshdeskShopifyCustomer Relationship ManagementWooCommerceCustomer SupportEmail SupportOrder ProcessingZendesk - $16 hourly
- 4.9/5
- (12 jobs)
Hi there! I’m a Customer Service Expert with over 8 years of experience in turning challenging situations into positive outcomes. Whether it’s resolving complex issues, managing high-volume inquiries, or ensuring seamless communication, I specialize in creating exceptional customer experiences that build trust and loyalty. Throughout my career, I’ve mastered multichannel support, including email and live chat, using tools like Zendesk, Freshdesk, and Re:amaze. My ability to stay calm under pressure, empathize with customers, and find effective solutions has allowed me to consistently achieve 95%+ customer satisfaction rates. Here’s what I bring to the table: ✅ Proven Expertise: Managed customer support for diverse industries, ensuring smooth operations and happy customers. ✅ Problem-Solving Skills: Adept at handling difficult situations and turning them into opportunities to improve customer experience. ✅ Tech-Savvy Professional: Skilled in using CRM tools and streamlining support processes for efficiency. ✅ Leadership Experience: Trained and mentored teams to deliver top-tier customer service, achieving measurable results. I’m passionate about helping businesses grow by providing support that not only resolves issues but also strengthens customer relationships. Whether you’re a startup or an established enterprise, I’m here to ensure your customers have an experience they’ll rave about. 📩 Let’s connect! I’d love to discuss how I can help your business thrive through exceptional customer service.Processing Orders
Customer SatisfactionZendeskWordPress DevelopmentAmazonCustomer ServiceTicketing SystemOrder ProcessingOrder TrackingOnline Chat SupportCSSEcommerce WebsiteShopifyHTMLStripe - $15 hourly
- 4.8/5
- (30 jobs)
⭐⭐⭐⭐⭐ Aloha and thank you for visiting my profile! My name is Shereen, I am an all-around Amazon Seller /Vendor Central Expert .Also Being an Amazon PPC expert specializing in creating data-driven campaigns to maximize ROI and boost sales. Proven track record in optimizing bids, keyword strategies, and ACoS for sustainable growth.~I've helped Amazon business of all sizes to grow, be more profitable and run more efficiently by implementing best practices, tricks of the trade and my expertise gained over the last 10 years working with Amazon Sellers. Whether you are looking to launch your first product or you want to explore ways to grow a flat lined account, I will be happy to work with you to accomplish your goals. I enjoy working with small businesses and will work with you to identify a strategy that will fit in with your business’s needs and budget. My services include - Amazon Seller Account Set-Up: If you are a new seller I would be happy to help you establish your brand or products on Amazon. I can help with this process all along the way. From the initial account settings, category approval, to uploading your first products; I will walk you through the process of setting up your Amazon Seller Account and Product Listings in the most optimal way. Fulfillment By Amazon and Logistics: I am completely proficient in Amazon FBA and can help you set up your products for Fulfillment by Amazon as well as help you understand the onboarding process, how to prepare your products for FBA, how to manage your FBA inventory as well as how to replenish this inventory. For further developing I am also able to provide guidance on Multi-channel Fulfillment and how to best automate your FBA Settings. I can offer you insights that will streamline your process – from integrating Amazon with your other platforms to establishing better logistic solutions. I will help you free up your time and save money so you can focus on other parts of your growing business. Product Listing Creation and Optimization: I can optimize your product pages from the inside out. When I optimize a product listing I will not only ensure all content is readable, informative, and full of keywords. I will also make sure your back-end information is being maximized for the best chances of discoverability. I know the in’s and out’s of listing creation and can create optimally structured product Titles, Bullet Points and Descriptions that will vastly increase your visibility. I will also consult you on your images and video usage on the page and how to also ensure these are SEO optimized. As needed I will advise on product aggregation and can efficiently create product variations for new or existing product listings as well as manage bulk updates using feed files. Amazon Seller Support Case Management and Performance Appeals Through the course of my career, I have learned how to communicate with Seller Support Representatives and achieve actual results. Seller Performance Notifications can cause a lot of stress and frustration to any Amazon Seller. I can help you manage your Seller Performance Notifications, including submitting appeals for restricted or blocked products and even blocked/ suspended Seller Accounts. This can also include requesting reimbursements for lost shipments or working with the catalog team on more complicated updates, ect... anything related to dealing with seller support. I have an incredible track record and can assure you that if the problem is solvable, I'll solve it! Amazon Brand Registry I enjoy helping small businesses launch their private label products on Amazon’s platform in the best possible way. Utilizing Brand Registry can help establish your business, boost your ranking and performance, and most importantly allow you to protect your brand integrity. I can help you go through Amazon’s Brand Registry process as well as help you maximize Amazon’s brand-specific tools such as Enhanced Brand Content/ A+ Pages, Amazon Storefront, and Amazon Sponsored Brands advertising tools. I am also familiar with Rebranding and correcting Brand Name errors, I have a proven process for this that works like a charm. Other Services: Amazon Sponsored Products - Strategy, Creation, Optimization and Management. Promotions - Advising, Creation, and Management Analytics and Reports – Sales, Advertising, Ect. Product Updates - Bulk Updates Inventory Management and Planning Inventory Upload and Update Templates Amazon Seller Central Training Fixing Suppressed/Stranded Listings Managing Inventory Performance Index (IPI) Feedback Management Managing Other Sellers – Unauthorized Sellers, Copyright/TM infringements, ect. Technical Support Customer Service Logistic Support Competitor Research Keyword Research Expanding to International Marketplaces - Canada, Europe, Japan, Australia, Middle East, United Kingdom(Fully aware of the VAT conditions).Processing Orders
Shopify PlusPPC Campaign Setup & ManagementShopify TemplateseBay ListingEtsy ListingCustomer ServiceAdministrative SupportOrder ProcessingShopifyAmazon PPCZendeskAmazon Vendor CentralInventory ManagementAmazon FBASupply Chain & Logistics - $18 hourly
- 4.6/5
- (23 jobs)
Greetings! 😉 Are you seeking someone to elevate your customer service excellence or effortlessly handle your virtual realm? Your search ends here! 🧐 Bringing years of expertise in both customer service and virtual assistance across diverse industries, I am dedicated to delivering outstanding customer support that promises a smile on your face. My journey is marked by years of successful commitment to providing personalized attention and swift resolutions. I aim to retain existing customers and attract new ones by creating an exceptional customer experience. Let me assist you in streamlining processes, allowing you to focus on your strengths. 🔑Key Tasks: 📌Responding to customer queries via email, chat, or social media. 📌Handling customer complaints and resolving their issues. 📌Assisting customers with product or service information and purchase decision-making. 📌Managing product returns, exchanges, or refunds. 📌Upselling products to customers. 📌Setting up new customer accounts and updating their profiles in the database. 📌Recording and maintaining customer feedback or complaints in the CRM system. 📌Collaborating with other departments or teams to resolve customer inquiries or concerns. 📌Responding to customer reviews. 📌Conducting follow-ups with customers to ensure satisfaction and address any additional concerns. 📌Follow-ups on quotes to potential customers. 📌Invoicing for products or services rendered. 📌Basic website edits on WordPress. 👩💻Tools I am well-versed at: 📧Gorgias 📧Zendesk 📧Salesforce 🛍️Shopify 🛍️AliExpress ⭐️Loox ⭐️Okendo ⭐️Trustpilot 💬Slack 💼Zoho Invoice 💼FreeAgent Accounting Software 💼Zoho One CRM I am ready to harness my skills, strengths, and wealth of experience to provide a service of exceptional quality, actively contributing to the success of your business. Let's hop on a call!😉Processing Orders
ShopifySalesforcePhone CommunicationAdministrative SupportCustomer Relationship ManagementGorgiasCustomer SupportTime ManagementProblem SolvingEcommerce SupportOrder ProcessingOnline Chat SupportEmail SupportZendeskSocial Media Management - $30 hourly
- 5.0/5
- (17 jobs)
Do you need to be rescued? Are you running a business but falling behind on your to-do list because of daily admin tasks? Maybe you’re struggling to launch a new product or service because you’re spending all day answering emails. Or perhaps you’re so burnt out trying to do everything yourself that you don’t have the energy to grow your business or take care of yourself? I can take care of all the tasks that you simply don’t have time for. I can help you stay on top of your business, allowing you to focus on growth and strategy. With over 10 years of experience in administrative support, project management, and scheduling, I’m here to streamline your processes, reduce your workload, and relieve your stress, so you can focus on what truly matters. Why Me? • Excellent Communication Skills: Enjoy smooth and effective communication without language barriers. • Personalized Service: I take the time to understand you and your business, ensuring I’m always available for support and regular updates. • Versatility: From email and calendar management to social media and project coordination, I handle a wide range of tasks tailored to your needs. • Project Management Expertise: I manage tasks, timelines, and resources efficiently, ensuring your projects stay on track. • Scheduling Pro: With my organizational skills, I’ll manage your calendar and appointments, so you never miss a deadline or meeting. • Adaptability: Proficient in tools like Google Suite, Microsoft Office, Zendesk, and Slack, I can quickly learn new systems to match your workflow. Services I Offer: • Web research, task prioritization, and problem-solving • Full project management, including timelines and resource coordination • Calendar management, appointment scheduling, and meeting organization • Email management and strategies for achieving inbox zero • Social media management and content scheduling • Appointment setting and coordination • Organization of documents, spreadsheets, and timelines for maximum efficiency Let me handle the tasks that are holding you back, so you can focus on growing your business and reclaim your time and energy. If you’re interested in learning more about how I can support you, feel free to reach out!Processing Orders
Order ProcessingEmail SupportAdministrative SupportPhone CommunicationCommunicationsGoogle WorkspaceCustomer SupportCustomer ServiceEmail CommunicationZendesk - $35 hourly
- 0.0/5
- (1 job)
🏆Rising Talent Badge🏆 If there is one thing you should know about me is that I love schedules, lists and organising. I thrive on structure and order. These principles and other skills led me to successfully running my own corporate gifting and branding business for eight years. Three years ago I expanded my interests into VA work. When I immigrated to the UK and sold my business, I decided to fully focus on VA work. This is when Out of Office VA was born. I have worked with business coaches and entrepreneurs in various industries and I am passionate about helping ease their workload through processes and admin support. I understand that their time is focussed primarily on growing their business, and by assisting them with day to day admin, projects and setting up processes, it means they can allocate more of their time to core business activities. I am a positive person who has excellent organization skills and pays attention to detail. I am innovative, hard-working and enjoy pursuing goals set before me. In my free time I love spending time with my husband, Warren and my adorable son, August. As South Africans, we love being active, enjoying a good coffee and cooking up a storm with a glass of wine in hand.Processing Orders
Email CommunicationAdministrative SupportOrder ProcessingEmail SupportCustomer ServiceGoogleMicrosoft WordMicrosoft SharePointMicrosoft OfficeXeroShopifyMicrosoft ExcelTrelloHubSpotAdobe Illustrator - $10 hourly
- 5.0/5
- (1 job)
I am an experienced admin assistant with expertise in data entry and customer service. I also specialise in proofreading, copyediting and transcription. • Excellent typing skills with a high level of accuracy and a keen eye for detail • Strong research, writing and editing skills • Friendly, professional and motivatedProcessing Orders
Qualitative ResearchTypingHistoryCopy EditingFact-CheckingOnline ResearchClosed CaptioningProofreadingEditing & ProofreadingAudio TranscriptionGeneral TranscriptionOrder ProcessingAdministrative SupportData EntryEcommerce Order Fulfillment - $10 hourly
- 5.0/5
- (0 jobs)
I am an experienced administrative assistant, working in medical and food production sectors. I have experience handling customer enquiries, order fulfilment/ processing. As well as organising of company expenses. - Thorough and precise filing of financial information. - Customer service - Detail orientated processing -Quick, responsive communication.Processing Orders
General TranscriptionFilingMeeting SchedulingCustomer ServiceCustomer CareOrder ProcessingOrder FulfillmentVirtual AssistanceOnline Market ResearchTopic ResearchAdministrateReceptionist SkillsExecutive SupportData EntryAdministrative Support - $10 hourly
- 5.0/5
- (2 jobs)
Maximize the potential of your TikTok shop with my expert management services tailored to help you stand out in the competitive world of e-commerce. TikTok's rapid growth offers immense opportunities, and I am here to ensure your shop is optimized for success. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝘆 𝗧𝗶𝗸𝗧𝗼𝗸 𝗦𝗵𝗼𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀? I specialize in enhancing your TikTok shop and dropshipping,private labelling and white labelling business by implementing effective marketing strategies and proven techniques. Let’s collaborate to grow your sales and elevate your brand! 𝗠𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲: 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Maintain and grow your TikTok shop with ease. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵: Find trending and high-demand products to increase sales. 𝗦𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗮𝗻𝗱 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀: Ensure smooth delivery and supplier coordination. 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗩𝗮𝗿𝗶𝗮𝘁𝗶𝗼𝗻𝘀: Create engaging product listings with optimized variations. 𝗞𝗲𝘆𝘄𝗼𝗿𝗱 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵: Identify high-performing keywords for better visibility. 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Craft and enhance listings to attract more customers. 𝗔𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗶𝗻𝗴 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻: Implement targeted ads and promotional strategies. 𝗦𝗮𝗹𝗲𝘀 𝗥𝗮𝗻𝗸𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗶𝗾𝘂𝗲𝘀: Use advanced methods to boost your store’s rankings. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Provide exceptional service to keep your customers happy. 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? Proven expertise in TikTok shop optimization. Tailored strategies to suit your business goals. Commitment to boosting your sales and online presence. Take the first step towards TikTok shop success today! Place your order now, and let’s grow your business together.Processing Orders
Product ResearchOrder ProcessingProduct Ad CampaignProduct HuntingProduct ListingsEbay DropshippingPrivate Labeling & White LabelingDropshippingTikTok AdTikTok MarketingEcommerce Management Consultation - $40 hourly
- 0.0/5
- (0 jobs)
Neelam Singh Order Processor and Administrative Support Skills * Order Management * Data Entry and Accuracy * System Expertise * Inventory Control and Stock Management * Customer Service and Communication * Order Fulfilment and Processing * Quality Assurance & Process Improvement * Multitasking in High- Pressure Environments * Problem Resolution * Invoice & Label Management * Staff Training & Development * Sales Strategy Implementation * Content Management and Site Updates * Case Management Software Microsoft Office, Word, Excel, One Note, Google Suite, CRM and ERP Systems. Magento Shopify ServiceNow GuideWire LivePerson Chat SAP I am an experienced Order Entry Specialist currently working in an eCommerce business, where I manage orders, handle customer inquiries, and overseeProcessing Orders
WorkdaySalesforce CRMSales & Inventory EntriesCRM SoftwareShopifyMagentoManage Ecommerce SiteOrder ProcessingOrder ManagementOnline Sales ManagementOnline Chat SupportCustomer Service ChatbotAdministrative SupportEcommerceData Entry - $25 hourly
- 4.7/5
- (68 jobs)
I am a native English speaker from England. I have numerous skills ranging from: Inputting Data, Internet Research, to other more advanced areas such as Order Management, providing Virtual Assistance and carrying out excellent Customer Service. Customer service duties that I have carried out to a high standard include; Responding professionally to customer enquiries within 24 hours, Checking Orders and Shipping Times, Contacting the Printers/Shippers for Queries, Invoicing Customers, Allocating work for co-workers and messaging them via Monday's system, Deciphering as to whether a customer is due a refund, Refunding customers plus more. I am quick to learn, so new programs, software and systems do not faze me. I understand CRM systems very well. I can carry out professional VA roles to a high standard from completing all of the required admin duties, to carrying out first class customer service. Also due to being a native English speaker, English proof reading and Form Filling are some more of my skills. I am very familiar with Marketing on Social Media Platforms such as Facebook, Twitter, Instagram, LinkedIn and Pinterest. I previously lived and worked in Turkey for 4 years, partnering a successful Villa & Apartment rental company. My role was Advertising, SEO, Responding quickly and efficiently to enquiries, Managing staff and their salaries, Inputting data onto the Website, Organising guest arrival, Keeping files of previous and current clients and Providing outstanding support & customer care. I have experience using Holiday Lettings, Trip Advisor, Click Stay and many other Rental Management systems. Some other Sales Administrator tasks I have carried out successfully are: Inputting orders, Keeping a record of customer returns, Crediting customers, Monitoring stock levels and Dealing with email and phone enquiries. I have vast experience in adding products to online stores which includes; having excellent experience with Magento, Shopify and Amazon E-commerce Platforms. Great Marketing experience with Mailchimp and Klaviyo, from setting the systems up in the beginning, to creating and designing the finished newsletters to go out. I have experience using Zendesk, Salesforce and similar systems. Good knowledge of Word, Excel and Adobe Photoshop. This includes placing art into templates in Photoshop for print on demand and also using my own artistic flair when needed. I am experienced in writing Blogs and Articles, especially if they are Travel, Expat and Pet related. I have extensive experience with Wordpress, Squidoo and Blogger. I have also studied and completed Advanced Business Studies at College.Processing Orders
Topic ResearchAdobe PhotoshopMarketingOnline ResearchSocial Media MarketingCreative WritingCustomer ServiceOrder ManagementData EntryBlog WritingSearch Engine OptimizationOrder Processing - $18 hourly
- 4.9/5
- (29 jobs)
Experienced customer service manager with a demonstrated history of working from home. Having worked in customer service/personal assistant based roles since leaving school in 2010, I’ve developed an excellent set of skills that enables me to excel in customer service/virtual assistant based roles which previous clients are able to confirm. I put 110% effort into any work I am asked to complete, and often manage to complete any task with little to no help, I do however work very well with people and I am more than happy to train people up if needed (again, I have experience in doing this and previous clients can confirm this). I’ve also achieved a Level 4 NVQ in Business Admin which shows that I have all the skills required for being an excellent virtual assistant/administrator. I have experience in data entry, copy writing and excellent email/customer service skills. I have many qualifications in working with computers and Microsoft packages meaning I am more than comfortable using all programmes without any issues. Due to the qualifications I have regarding computers, I tend to pick up on working on any new programmes very fast, and tend to become quite advanced in a short space of time. I worked from home as an online customer service advisor for Mahabis.com for nearly four years, where my main roles involved handling customer tickets, processing refunds, creating replacement orders and managing a small team. I have also worked as the Head of Customer Support for an online butchers (Athleat.co.uk) - both outside of upwork but I can provide references from both if required. Most recently my two main roles have been working as the head of the customer service for Duke and Dexter a British footwear company and a virtual assistant/head of customer support for a company who supplies a booking system to nursery’s and schools - again both of which I can supply references for. Whilst the majority of my roles have been email/live chat based, I have helped companies with phone support in the past and this is something I can more than comfortable in doing. Helping a company understand it’s customer’s is really important to me so I am always happy to share my ideas on how customers are feeling/sharing any ideas I have that I believe would benefit the company and in general just bringing forward any ideas I have that I believe would make customer service run better. Experience in/with - Online Customer Service Online Virtual Assistance Creating training guides Providing online training Shopify E-Bay Live Chat Amazon Asana Slac-k AgoraPulse Hubsuite Social Media Trustpilot Yotpo Infusionsoft Intercom Enchant Zendesk Magento Email Handling Skyp-e Grasshopper RingCentral Data handling Diary management Google play reviews Google apps such as sheets/docs App Store reviews Trello Ali-express Crisp - live chat Freshdesk Paypal Oberlo Hubstaff Gorgias ZoomProcessing Orders
Order ManagementCustomer ServiceOrder FulfillmentOrder EntryAdministrative SupportPersonal AdministrationCustomer SupportCommunicationsMicrosoft ExcelOrder ProcessingOnline Chat Support - $50 hourly
- 5.0/5
- (1 job)
I'm a qualified project and programme manager, experienced in leading and managing multi-million pound projects and large teams in educational resource development. I'm especially good at relationship and stakeholder management, budget management and data-analysis. Flexible, enthusiastic, self-motivated individual with strong communication and team-working skills. Excellent ICT skills. Keen interest in science and technology and wholly committed to the advancement of technologies that support its teaching and learning. Previously led the development of new technologies for scientific teaching, including a portfolio of mobile and web apps. I can provide strategic management, resource and budget management, stakeholder liaison. I can also provide virtual assistant support, copy editing, and general planning and organisational tasks. I am happy to support translation tasks, mystery shopping, product reviews, sales and ordering. Content creator and author for the web, journals and social media.Processing Orders
Market ResearchOrder ProcessingResearch SummaryReal Estate Virtual AssistanceProject ManagementVirtual AssistanceGeneral TranscriptionData Entry - $20 hourly
- 5.0/5
- (2 jobs)
A highly skilled Administration Team Leader. Possessing a wide skillset including attention to detail, adapting skills to suit a situation, and nurturing successful working relationships whilst working within a cost centre covering a wide geographical area. Currently studying AAT Foundation Certificate in Accounting.Processing Orders
Order ProcessingAdministrative SupportReport WritingAdministrateEnglishOffice AdministrationTask CreationData EntryTask CoordinationInvoicing - $7 hourly
- 0.0/5
- (0 jobs)
Are you looking for a highly efficient, skilled, accurate, and dedicated customer service manager, look no further as I am your one-stop shop. I have over 7 years of experience with a proven track record of accuracy and professionalism. Over time, I have been recognized as a savvy leader with strengths in analyzing business processes, defining continuous improvement of processes, and recognizing and accelerating peer strengths – delegating the right tasks to the right persons. My core skillset includes: 1. Creative problem-solving and critical thinking 2. Data tracking software and program knowledge. 3. Excellent communication and listening skills 4. Delivering exceptional service that exceeds customer expectations and resolves issues promptly. 5. Team leadership. 6. Conflict Resolution I am well-versed in both written and spoken English (my native language). I have great conversational & counseling skills necessary for resolution processes and building client loyalty. I am proficient in Asana, Google Docs, Microsoft Outlook, Microsoft Excel, Zendesk, Shopify, Calendly, Stamped IO, Trust Pilot, and Gorgias. I am an excellent team player whose goal is to not just meet but exceed customer expectations, ensuring satisfaction and loyalty. I multitask effortlessly and have shown this in my previous places of work. Thank you for considering my profile. I am excited about the opportunity to bring my skills and contribute to the success of your projects. I am available to jump on a call to discuss further. Looking forward to the possibility of collaborating with you.Processing Orders
Administrative SupportGoogle SheetsOrder FulfillmentData EntryKnow Your CustomerMultitaskingCommunication SkillsCustomer ServiceEmail SupportOnline Chat SupportOrder Processing - $10 hourly
- 0.0/5
- (1 job)
My name is Malaika Shah. * I have professional knowledge in various products from different categories in amazon USA, amazon UK, amazon Australia, amazon German Specialist. I can be an asset to your business. * I am an Experienced eCommerce Specialist. I have great experience in Product listing on eCommerce Websites. I provide the following services Increase limit, Remove Negative Feedback, Remove Defects, Open New Stores, Open Suspended Store eBay, Amazon, Account management, Logo Design, Template Expert . I have 1 years of experience in the eCommerce field. My main objective is to search and list products on eBay, Amazon, and other marketplaces, e.g., Ali Express, Walmart, Sears, K Mart. I have great experience in the following fields: 0-Zik Analytics 1- eBay listing 2- Amazon listing 3- Searching Hot&Winning Item 4- Dropshipping Expert 5- Turbo Lister 6- Inkfrog 7- Auto Ds Tool 8- Data entry 9- Title designing (With Keyword Research) 10- Picture Designer (With Quality logos) 11- eBay SEO 12- Auctiva listing 13- eBay Motors and many more 14-Mega Sales boot 15-Chilli Hunter 16-Salesfreak Tool 17-Yaballe Tool 18-DSM Tool 19-WGS Tool 20-Account Management(Case Handling) 21-Template Design 22-Logo Design I am dedicated, honest, reliable, a good communicator, and quick to respond. I can provide you quality work. Thanks for visiting my profile.Processing Orders
Alibaba SourcingAliExpressAmazon FBAAmazon Private LabelProduct SourcingProduct ResearchCustomer ServiceOrder ProcessingeBay APIAmazon API GatewayeBay ListingAmazon ListingeBayEcommerceAmazon - $7 hourly
- 0.0/5
- (0 jobs)
Are you struggling with maintaining high level customer satisfaction, streamlined operations, managing your emails,chat, calls, and inconsistent support across multiple channels? Is your team overwhelmed with phone calls or is customer satisfaction slipping? I’m here to help! I’m Temitope, I am a seasoned customer support professional with years of extensive experience in ensuring customer satisfaction and fostering positive client relationships. My journey in customer support has encompassed diverse roles, providing me with a comprehensive understanding of client needs and effective problem-solving, your daily operations are in the right hands. I would bring to your business the 5 must haves that any support agent should possess, which includes: Communication etiquette, efficient speed, ability to maneuver out of a difficult situation, integrity and lastly, team spirit. 👁I am proficient and have years of experience with the following tools: ✔️ Salesforce ✔️ Dial pad ✔️ Invoice4U ✔️ Stripe ✔️ Slack ✔️ Zendesk ✔️ Gorgias ✔️ Helpscout ✔️ Freshdesk ✔️ Ring central ✔️ Hootsuite ✔️ Pipedrive ✔️ Hubspot ✔️ Ringer ✔️ Zoho forms ✔️ Asana ✔️ Shopify ✔️ Monday.Com ✔️ Google Docs and Worksheets Why Me? I’m not just focused on doing a job, I’m committed to making a real impact. I approach my responsibilities with full accountability and a solutions-oriented mindset, ensuring your company’s goals are my top priority. I’m dedicated to delivering results that genuinely advance your business goals and customer satisfaction metrics. I would welcome the opportunity to discuss my qualifications for working with you. I believe my training and my experience has given me the skills to make a valuable contribution to your organization.Processing Orders
Team ManagementAdministrative SupportOnline Chat SupportGoogle SheetsOrder FulfillmentOrder ProcessingCustomer Feedback DocumentationMicrosoft ExcelFreshdeskZendeskEmail CommunicationEmail Support - $13 hourly
- 0.0/5
- (0 jobs)
I'm a Ukrainian citizen with rights to work in England. I bring a fresh perspective, coupled with a strong foundation in languages such as English,Russian,Ukrainian which allow me to effectively communicate and engage with diverse audiences. While my professional experience may be limited, I am eager to apply my theoretical knowledge and enthusiasm to contribute effectively to your team. I am a quick learner, adaptable, and possess strong communication skills. I am committed to continuous growth and development, and I am confident that my drive and dedication make me a promising candidate for the role.Processing Orders
CryptocurrencySpreadsheet SkillsOrder TrackingOrder ProcessingData EntryChat & Messaging SoftwareHardware TroubleshootingComputer Hardware Installation - $13 hourly
- 0.0/5
- (0 jobs)
🧾 Tech and Customer Support Hi! I’m a dedicated Customer Service and Technical Support Specialist with over 4 years of experience helping people solve problems, stay informed, and feel confident in the services they use. I specialize in providing friendly, fast, and professional support — whether it’s by chat, email, or ticket-based systems. I have experience assisting customers with orders, troubleshooting technical issues, onboarding users to new platforms, and handling back-end administrative tasks. 🔧 What I Do Best: Customer support (live chat, email, CRM systems) Basic technical troubleshooting and user support Admin and data entry tasks Product/service walkthroughs Writing simple guides or help docs for users Managing and prioritizing support tickets I’m calm under pressure, always focused on clear communication, and passionate about making sure users feel heard and supported. I’m also tech-literate and quick to learn any tools or systems needed to do the job right. If you need someone reliable, communicative, and solution-focused — I’d love to support your team. Let’s get started!Processing Orders
Online Chat SupportMicrosoft OfficeMultitaskingAdobe Premiere ProOrder ProcessingVideo EditingTech & ITTime ManagementTechnical SupportCommunication SkillsServerCommunity ManagementTechnical Project ManagementCustomer ServicePhone Communication - $10 hourly
- 0.0/5
- (0 jobs)
Affordable UK 3PL & Fulfillment for Small E-commerce Businesses As an e-commerce entrepreneur myself, I understand the challenges of rising costs. I offer (cost-effective 3PL services) to help small businesses scale, including: ✅ Secure Warehouse Storage - (Negotiable rates based on size) ✅ Order Fulfillment- (Picking, packing, labeling) ✅ Discounted Shipping- (Royal Mail Tracked 48 & Evri from **£4.50** up to 20kg) ✅ Full Delivery Responsibility- (Until tracking confirms delivery) ✅ Multi-Channel Expertise- (Amazon, eBay, Etsy, OnBuy) Specializing in electronics & gadgets, I provide tailored support to optimize your logistics. Let’s discuss how I can reduce your costs while accelerating growth. Contact today for a competitive quote.Processing Orders
Warehouse ManagementEcommerce Order FulfillmentOrder ProcessingOrder ManagementOrder Fulfillment - $25 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Isabel—a Belgian national , UK-based professional with over 20 years of experience running my own business and supporting international non-profits. For 4 years, I managed the entire merchandise operation for a Thailand-based dog rescue charity. I designed and sourced products, handled all global email communication with customers, and successfully raised £250,000 in profit through online sales using platforms like Shopify. I also coordinated and helped bring over 60 rescued dogs from Thailand to loving homes in the UK. I co-organised two Guinness World Record attempts, bringing together thousands of people (and dogs!) to raise awareness and funds. My strengths include: *Friendly, clear communication (fluent in English & Dutch) *Shopify product and store management *Customer service & inbox management *English–Dutch translation for content, emails, and websites *Familiar with Google Docs, Zoom *Reliable, detail-focused, and calm under pressure I’ve travelled the world extensively and enjoy photography, storytelling, and connecting with people from all walks of life. I bring energy, warmth, and purpose to everything I do. If you’re looking for someone grounded, multilingual and experienced with both heart-led and business-savvy projects—I’d love to help.Processing Orders
Product DesignProduct ListingsOrder ProcessingCustomer ServiceEmail CommunicationTranslationOnline ResearchFundraisingData EntrySocial Customer ServiceVirtual Assistance - $15 hourly
- 0.0/5
- (0 jobs)
Organized and detail-oriented Virtual Assistant with a background in Sociology and a passion for helping people. I'm fluent in both English and Spanish and confident using tools like Word, Excel, Google Docs, Gmail, Trello, Adobe, Calendly, Toggl, and AI tools. I specialize in administrative support, customer service, and task coordination. I'm versatile, able to work independently or as part of a team, and always focused on solving problems with care and efficiency. I learn quickly, love exploring new tools, and adapt easily to different working styles. I also have some experience creating visual content in Canva, including moodboards and social media graphics when needed — always aligned with the client’s brand.Processing Orders
Order ProcessingData EntryAdministrative SupportVirtual AssistanceEmail SupportOnline Chat SupportCustomer Service - $5 hourly
- 0.0/5
- (1 job)
📞 📞 SKILLED CUSTOMER SUPPORT HERE! 📞 📞 If you are searching for ✅ 100% Customer Satisfaction, HIRE ME! With my 5 years experience as customer service and a year as collections representative I already know how to handle irate and inpatient customers turning the table and produce 100% satisfaction. SERVICES 👌🏼 ✔ E-mail Support (Zendesk | Zoho | Click Desk) ✔ CS Voice Support (Zendesk | Live Agent) ✔ Chat Support (Slack | Zendesk) ✔ Account Management (Facebook | Instagram | Tiktok | Youtube | Pinterest) ✔ Telemarketing and Sales Representative ✔ Creating Chatbot for Social Media services More than 3 years experience with all of this and still willing to learn more. I'm so excited to be part of your success! Feel free to message me! Talk to you soon!Processing Orders
SlackCRM AutomationOrder FulfillmentData EntryAdministrative SupportEmail CommunicationPhone CommunicationTechnical SupportCustomer ServiceCall Center ManagementOnline Chat SupportEmail SupportOrder Processing Want to browse more freelancers?
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