Hire the best ProcessMAP Document Management Specialists in the Philippines

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$50 hourly
Jinno O.
- 5.0/5
- (8 jobs)
🔹 STRATEGIC OPERATIONS & BUSINESS PROCESS CONSULTANT | PROJECT MANAGEMENT EXPERT 🚀 Streamline Your Operations | Optimize Business Processes | Drive Growth Are inefficient processes slowing down your business? Need a business strategy, process optimization, or end-to-end project management? I help companies scale efficiently by enhancing operations, implementing smart systems, and driving strategic growth. 🔹 My Expertise: ✅ Business Process Optimization – Identify inefficiencies & implement streamlined solutions ✅ Process Mapping & Documentation – Workflows, Flowcharts, DFDs, UML diagrams, SOPs ✅ Business Analysis & Strategy – Data-driven decision-making & business modeling ✅ KPI Development & Performance Management – Align teams with measurable success metrics ✅ Project & Change Management – Expert in end-to-end project delivery & team alignment ✅ Netsuite SuiteSuccess Implementation – Full-cycle implementation & support 🔹 Tools & Platforms: 📌 ERP/CRM: NetSuite (Admin & PM) | Odoo | Zoho | Salesforce 📌 Project Management: Trello | Avaza | Jira | NetSuite (Admin & PM) | Asana 📌 Business Intelligence & Analysis: Google Sheets | Excel 📌 Process Mapping & Documentation: Lucidchart | Visio 🔹 My Background: ✔ 20+ years in business strategy, operations, and project management ✔ 14 years in senior leadership & operational excellence ✔ MBA (U.S. University) & Bachelor’s in Computer Science 🔹 Certifications & Continuous Learning: 📜 Managing Projects in Notion – Coursera Project Network (Apr 2025) 📜 Improve Efficiency in Asana for Project Managers – Coursera Project Network (Mar 2025) 📜 Use RACI Charts for Work Management with Asana – Coursera Project Network (Mar 2025) 📜 Business Metrics for Data-Driven Companies – Duke University (Mar 2025) 📜 AI is for Everyone – DeepLearning.ai (July 2024) 📜 NetSuite Partner SuiteSuccess Methodology – Oracle University (Feb 2024) 📜 Jira Fundamentals Training – Atlassian (Feb 2024) 📜 Managing the Company of the Future – University of London (Oct 2022) 📜 Design Thinking for Innovation – University of Virginia Darden (Jan 2022) 📜 Digital Transformation – Boston Consulting Group (Dec 2021) 💡 Let’s optimize, scale, and transform your business. Message me today to discuss your needs!

ProcessMAP Document Management
Project Management Software
Oracle NetSuite
Project Management
Trello
Project Logistics
Strategy
Management Skills
Flowchart
Market Analysis
Requirement Analysis
Innovation Strategy
Change Management
Organizational Plan
Business Analysis
$15 hourly
Mabell R.
- 5.0/5
- (2 jobs)
1. With over eleven years of experience in Continuous Improvement and Operational Excellence, I have consistently demonstrated strong leadership across diverse teams. I have successfully led the implementation of projects and kaizen events across various departments and business units, showcasing my ability to drive significant improvements and foster operational excellence. 2. I am proficient in Six Sigma Black Belt Tools and Lean Management Systems, specializing in implementing incremental process improvements to boost efficiency and quality. My expertise includes extensive experience with value stream mappings, optimizing material flows, and consistently demonstrating lean leadership behaviors throughout my career. 3. I specialize in utilizing a range of Project Management tools such as Gantt charts, MS Project, Monday.com, Asana, and Trello for detailed planning. For communication, I leverage platforms like Slack, MS Teams, or Mattermost, ensuring seamless team collaboration. Additionally, I employ Kanban Boards for efficient task management. Coupled with my skills in leadership, clear communication, time management, risk assessment, problem-solving, negotiation, adaptability, technical proficiency, organizational ability, and budget management, I ensure projects are consistently delivered on schedule, within budget constraints, and to the satisfaction of stakeholders. 4. I possess extensive expertise in ISO Standards, including ISO 9001:2015 (Quality Management Systems), ISO/IEC 27001:2022 (Information Security Management Systems), and ISO/IEC 45001:2018 (Occupational Health and Safety Management Systems). My proficiency encompasses comprehensive knowledge and practical application in implementing and maintaining these standards across various organizational contexts. This includes conducting audits, developing documentation (SOP) , ensuring compliance, and driving continuous improvement initiatives aligned with ISO requirements. My skills in these standards enable me to effectively enhance organizational processes, ensure information security, and promote occupational health and safety, contributing to overall operational excellence and regulatory adherence.

ProcessMAP Document Management
Lean Consulting
Process Optimization
Process Improvement
Lean Manufacturing
Process Flow Diagram
Value Stream Mapping
Continuous Improvement
Process Design
Process Engineering
Lean Development
Process Documentation
Six Sigma
$15 hourly
Charisse E.
- 5.0/5
- (1 job)
Qualifications: • Extensive call center management experience for major healthcare insurance. • Possess strong team leadership, motivational, and coaching skills. • Technically astute with experience in telephony systems technology. • Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, handle time and quality assurance standards. Core competencies include: • Building a team that effectively supports client programs, products and services. • Driving the development of superior customer service and high performance. • Leading workflow distribution and floor management to ensure service levels are satisfied. • Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. • Maintaining service, talk/wrap time, data, and both client and consumer satisfaction levels. Career Highlights • Handled maximum of 24 Team Managers and 346 FTEs for 2 sites • Successful implementation of an additional LOB for the current program in 2011. Program never had penalties on all KPIs since then. • Program Attrition is lower than 45% since 2011. • 95% KPI attainment since 2014 • 65% drop inaccuracy errors from 2011 • Successful apprenticeship program as most apprentices have been promoted. • Lead various employee engagement activities such as Faces, Flawless de Mayo, Friday Theme Days and Recycled Project Runway • Lead attendance and attrition mitigation activities that became signature to the program and are being done annually. • Successful consolidation of syllabi and processes for 2 LOBs which shortened training timeline from 16 weeks to 11 weeks and ABAY period from 4 weeks to 2 weeks. • Repeat Call Analysis Collaboration. Results focus on the self-service tools and what are the missing elements why the Providers are not finding it helpful

ProcessMAP Document Management
Business Operations
Dental Technology
Management Skills
BPO Call Center
Healthcare Management
Ehealth
Healthcare Common Procedure Coding System
Call Center Management
Phone Support
$18 hourly
Myleen P.
- 4.9/5
- (43 jobs)
Welcome to My Profile! I’m glad you stopped by! As a specialized technical documentation writer, I deliver high-quality Standard Operating Procedures (SOPs), user manuals, process charts, and comprehensive proofreading services tailored to your unique business needs. What I Offer: - Comprehensive SOPs: Clear and concise documentation that enhances operational efficiency. - User-Friendly Manuals: Professionally crafted manuals designed for easy navigation and understanding. - Error-Free Documentation: Meticulously proofread technical documents to ensure clarity and consistency. - Specialized Proofreading: In-depth proofreading services focusing on engineering products and processes. Why Choose Me? - Technical Expertise: I hold a degree in Industrial Engineering with a focus on business process improvement. - Extensive Experience: Over 5 years of crafting quality documentation for diverse industries, ensuring your projects are in capable hands. My Commitment to You: - A detailed and systematic approach. - Client-centered service. - Timely and reliable delivery. Let’s Connect! I’m excited to discuss how I can help you achieve your business goals with exceptional technical documentation and proofreading services. Send me a message, and let’s get started!

ProcessMAP Document Management
HR & Business Services
Business Services
Security Policies & Procedures Documentation
Regulatory Compliance
Governance, Risk Management & Compliance
Governance, Risk & Compliance Software
Compliance
Technical Writing
Instruction Manual
Procedure Development
Process Improvement
Procedure Manual
Process Documentation
$19 hourly
Arnold L.
- 0.0/5
- (1 job)
I’m a systems and process consultant — not just a task doer. I help organizations build structured, ISO-aligned systems that elevate how they operate. From Quality Management Systems (QMS) to SOP frameworks and end-to-end process design, I focus on creating solutions that are scalable, compliant, and built to last. What clients invest in is trust and quality. I don’t need to oversell — I let the results speak for themselves. My work is grounded in structure, precision, and long-term thinking. If you’re after quick fixes or surface-level output, I may not be the right fit. But if you need someone who can build strong foundations, fix broken systems, and bring clarity to complexity — then I’m ready to support you. 1. Systems & Process Development Expertise Over 15 years of experience in quality management, systems development, and compliance implementation across six countries — including major oil & gas projects in Saudi Arabia, Qatar, Libya, UAE, Turkmenistan, Vitenam and the Philippines. Managed complex documentation and turnover systems using Aconex, Zenator Check, EDMS, ICAPS, WinPCS, Procore, and SharePoint. Delivered ISO 9001-compliant QMS solutions in healthcare, construction, logistics, manufacturing, and renewable energy industries. Specialized in creating systems that scale and meet both operational and regulatory demands. 2. Current Role – Business Process & QMS Lead Australian Construction & Property Consultancy Recruited during a major restructuring phase to design the company’s systems and workflows from scratch. Established core process architecture using SIMPro, SharePoint, and Procore. Developed ISO 9001 SOPs, compliance documentation, and operational standards. Work directly supports the CEO’s long-term goal of positioning the company as a leading consultancy in Australia through quality, structure, and scalability. 3. SOP Design & Project Management Creates full-cycle SOPs: Scope, Process Maps, Guidelines, Forms, Annexes. Skilled in process mapping using Lucidchart, BPMN, Swim Lanes, Visio, and AutoCAD. Manages remote, multi-phase projects using ClickUp, Monday.com, Notion, and SharePoint. Applies Lean Six Sigma and Kaizen principles to build high-performing, auditable systems. Designs SOPs not just for compliance — but for clarity, continuity, and onboarding ease. 4. Communication & Strategic Thinking I rate myself a 7 out of 10 in English. I’m not a BPO agent or an English major — but I communicate clearly, directly, and with structure. At 54, I focus on thoughtful writing, systems thinking, and real business impact — not on speed or flair. I use AI tools and modern software to enhance operations, document intelligently, and manage remotely like top global firms do. My communication style is shaped by my consulting mindset: I design solutions, shape strategies, and help leaders make better decisions through systems. 5. Industries Served Healthcare & NDIS (Australia) – ISO 9001 & 17025 documentation, SOPs, and compliance Renewable Energy (UK) – MCS/MIS-aligned QMS and operational systems for solar companies Construction & Engineering (AU/Asia) – ISO 9001/45001 frameworks and safety compliance Oil & Gas (MENA/Asia) – QA/QC, document turnover systems, and ISO-compliant operations Logistics (EU) – Transport task SOPs, LocTracker process maps, invoice/credit note workflows Manufacturing & Testing – ISO 17025 lab documentation, SOPs, and QMS alignment Finance & Holdings – HRIS design, HR policies, AML/KYC documentation 6. Tools & Platform Proficiency QMS & Compliance: LogiqQMS, Visual Care, Simpro Project & Process Management: SharePoint, Microsoft Project, ClickUp, Notion, Monday.com Process Mapping & SOPs: Lucidchart, Microsoft Visio, AutoCAD, Adobe Acrobat Oil & Gas Turnover Tools: Aconex, Zenator Check, ICAPS, WinPCS, EDMS, JCotsi Virtual Admin & Collaboration: MS Teams, Zoom, Dropbox, Canva, Bluebeam, Bizagi 7. Rate Expectation $17/hr, with flexibility depending on project scope, milestones, and long-term partnerships. If you're looking for a reliable systems thinker who can turn fragmented processes into structured, ISO-ready operations — let’s connect.

ProcessMAP Document Management
Lucidchart
Process Improvement
Notion
Microsoft SharePoint
ISO 9001
Management Skills
Citrix
Documentum
Business Process Management
Autodesk AutoCAD
Adobe Inc.
Document Control
ClickUp
Microsoft Excel
$5 hourly
Ivan Jeriko G.
- 0.0/5
- (0 jobs)
I am a results-oriented and detail-driven Business Process Analyst with a proven track record of optimizing operational efficiency and driving business growth. With 2 years of experience in analyzing, designing, and improving business processes, I bring a unique blend of analytical skills and a deep understanding of industry best practices.

ProcessMAP Document Management
Process Improvement
Microsoft Visio
Microsoft PowerPoint
Microsoft Word
Microsoft Office
Presentations
Photo Editing
Process Documentation
Flowchart
Microsoft Excel
$3 hourly
Audrey Camille E.
- 0.0/5
- (0 jobs)
Hello! I'm a dedicated and results-driven professional with over 7 years of experience in project management, production control, administration, control of document (SOP's), Quality Management and ERP systems. I hold a Bachelor of Science in Information Technology and currently manage operations across multiple departments, including Sales, Accounting, HR, Procurement, Warehouse, and Production. I am now expanding my freelance career to support business owners, entrepreneurs, and teams as a Virtual Assistant, Admin Coordinator, or CRM Specialist. I’m a fast learner, highly organized, and committed to delivering high-quality, reliable support. 💼 How I Can Help You 🖥 Virtual Assistant & Admin Support Appointment scheduling & calendar management CRM data entry and lead follow-up Email & inbox management Document formatting and file organization Online research & reporting Task and project coordination Travel and meeting arrangements 📦 Operations & Project Management Cross-department team coordination Budget planning and cost tracking Production and inventory workflow management ERP system oversight (Stock, Sales, Manufacturing, Buying) Policy, process, and SOP documentation 📄 Document & File Management Professional report preparation Spreadsheet creation with Excel (VLOOKUP, formulas, pivot tables) Presentation design (Google Slides, PowerPoint) Digital file organization and cloud storage (Google Drive, Dropbox) 🌟 What Makes Me a Great Hire ✅ Bachelor's in IT ✅ Detail-oriented and dependable ✅ Fast learner, willing to adapt to new tools and tasks ✅ Strong communication and problem-solving skills ✅ Excellent in time management and multitasking Whether you need help managing your daily operations, organizing files, or simply need an extra hand to keep things running smoothly, I’m here to support your success. Let’s work together! 💼✨ ✅ Skills Section Virtual Assistant Data Entry Project Management Microsoft Excel CRM Appointment Scheduling ERP Systems Administrative Support Document Management File Management Calendar Management Email Management Internet Research Google Workspace Quality Management

ProcessMAP Document Management
Microsoft Office
Google Workspace
Microsoft Excel PowerPivot
Enterprise Resource Planning
Quality Management System
Inventory Management
Document Management System
CRM Development
File Management
Data Entry
Email Management
Calendar Management
Appointment Scheduling
Administrative Support
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