Hire the best Product documentation Freelancers in Nairobi, KE
Check out Product documentation Freelancers in Nairobi, KE with the skills you need for your next job.
- $20 hourly
- 4.7/5
- (22 jobs)
Is your SaaS or Software product's potential hindered by confusing product documentation or uninspiring user guides? Are you struggling to translate complex technical information into clear, concise language that empowers your users? I can help. As an experienced technical writer with 4+ years of experience, I specialize in creating user-centric product documentation and technical writing that drives user adoption and satisfaction. I understand that effective documentation isn't just about explaining features; it's about guiding users on a journey of discovery, making them feel confident and empowered to use your product to its full potential. My expertise includes: - Product Documentation: Crafting comprehensive, easy-to-follow user guides, manuals, and online help systems that answer user questions and streamline onboarding. - Technical Writing: Translating complex technical concepts into clear, concise language that resonates with both technical and non-technical audiences. - Knowledge Base Development: Building intuitive, searchable knowledge bases that empower users to find solutions quickly and independently. - SaaS Documentation: Tailoring documentation to the unique needs of SaaS products, focusing on user onboarding, feature adoption, and ongoing engagement. - User Guides: Creating step-by-step guides that walk users through specific tasks or processes, ensuring a smooth and successful product experience. Partner with me to: - Improve user onboarding and adoption - Reduce customer support costs - Enhance customer satisfaction and loyalty - Build a thriving user community - Drive product success Over the years, I have had the privilege of collaborating with leading SaaS companies across diverse industries, such as Blockchain, Web Development, WebRTC, Video Conferencing, iGaming, EdTech, Marketing, API providers, and B2B enterprises. So whether you need a complete documentation renovation or targeted assistance with specific areas, I'm committed to delivering high-quality documentation that empowers your users and elevates your brand. Here is an overview of some of the tools I work with. Document360 Freshdesk Zendesk Markdown Google Docs Intercom.com Adobe InDesign Adobe Illustrator Adobe Photoshop Postman Swagger Snagit ClickUp Additionally, I possess proficiency in the following programming languages/technologies: Python, HTML CSS JavaScript XML JSON Let's connect and discuss how I can help your SaaS product reach its full potential.
Product documentation
CopywritingKnowledge ManagementBlog WritingUser Guide WritingContent ManagementContent WritingProcedure DocumentationProcess DocumentationSoftware DocumentationProduct DocumentationDocumentationUser ManualAPI DocumentationTechnical DocumentationTechnical Writing - $25 hourly
- 4.5/5
- (34 jobs)
I am an experienced technical writer and software developer who bridges the gap between complex technical concepts and engaging, reader-friendly content. With over three years of expertise in software documentation, user manuals, online help systems, and knowledge bases, I specialize in crafting content that resonates with both technical and non-technical audiences, empowering users and decision-makers alike. My strength lies in explaining intricate technologies, such as Backend Development, AI/ML, cloud computing, APIs, and data engineering, to diverse audiences. Whether it’s writing developer-focused documentation, simplifying SaaS solutions for end users, or creating SEO-optimized blogs and whitepapers, I ensure every word delivers value. What I Bring to the Table Deep Technical Expertise: As a developer, I understand the nuances of APIs, programming languages like Python, Java (Spring Boot), SQL, and JavaScript, and tools like Postman, Swagger, and GitHub. User-Centric Approach: I design content to enhance user experience, creating intuitive knowledge bases, how-to guides, and API documentation using platforms like Confluence, GitBook, Zendesk, and Document360. SEO and Impact: With articles ranking on the first page of Google, I use tools like SurferSEO and Clearscope to ensure content reaches and engages its audience effectively. Cross-Industry Experience: I've collaborated with leading companies in robotics, gaming, fintech, martech, edtech, virtual production, and more. Services I Offer ✅ In-Depth Technical Articles & Blogs: Covering AI/ML, cloud computing, cybersecurity, and other cutting-edge topics. ✅ Knowledge Bases and Documentation: Building systems on Zendesk, Notion, and Freshdesk with user-friendly structures and rich Markdown formatting. ✅ API Documentation: Creating OpenAPI standard documentation with hands-on testing in Postman, catering to developers and stakeholders alike. ✅ Whitepapers and Case Studies: Delivering lead-generating content for B2B audiences. ✅ Website and SaaS UX Copy: Crafting engaging, conversion-focused content for SaaS and PaaS companies. ✅ Release Notes and Feature Updates: Keeping users informed with precise and accessible documentation. What You Can Expect Expert-Level Content: No fluff, every piece is thoroughly researched and packed with value. Clarity and Accessibility: Complex ideas simplified for any audience. Collaboration-Ready: I work seamlessly with SMEs, developers, and stakeholders. Attention to Detail: I take pride in delivering polished, accurate, and engaging content. If you're looking for a professional who combines technical knowledge, a developer’s perspective, and an eye for engaging content, let’s collaborate!
Product documentation
Blog WritingKnowledge ManagementUser Guide WritingContent LocalizationContent WritingContent ManagementProcedure DocumentationProcess DocumentationSoftware DocumentationProduct DocumentationDocumentationUser ManualAPI DocumentationTechnical DocumentationTechnical Writing - $25 hourly
- 4.6/5
- (7 jobs)
I am a skilled technical writer with experience in developing technical documentation for both individual and SMEs client. Whether you need a personal technical blog, API documentation, or documentation for your code, I can help! - I can test out your API and write documentation on it - I can provide you with an accurate and easy-to-read product description - I can write you a blog or article that clearly communicates what you want. I am also an experienced IoT engineer with expertise in embedded systems development. My IoT background gives me expertise in developing well detailed and understandable technical documentations. I also venture into Webflow development.
Product documentation
Creative WritingFAQs CompilationCopywritingTechnical ReportUser ManualTechnical CopywritingTechnical WritingSoftware DocumentationTechnical ManualTechnical DocumentationProduct DescriptionAPI DocumentationProduct DocumentationUser Guide WritingTechnical Editing - $30 hourly
- 0.0/5
- (0 jobs)
I am an experienced Product Manager with 2+ years of product experience specializing in Product Management, Scrum, and Agile methodologies. A strong history of collaborating with 7+ cross functional teams to develop product roadmaps, performing market research, and driving new feature development for software solutions. I am self driven and strategic with a proven history of superior market penetration and product launch prowess.
Product documentation
Product RoadmapProduct DocumentationUsability TestingTeam ManagementManagement SkillsTeachingStatic TestingSoftware QAQuality AssuranceUser StoriesSoftware TestingScrumProduct ManagementProduct Backlog - $8 hourly
- 4.6/5
- (1 job)
I am a skilled Article Writer, Editor, Proofreader, Technical Writer, Biography Writer, Blog Content Writer, SEO Writer, Ghostwriter, Researcher, Content Strategist, Transcription Specialist, and Data Entry Specialist. I have worked with C-suite executives of global corporations, health and financial institutions, and startups in various industries to produce, write, and edit high-quality content. I have been writing content for about 11 years, first as a grad student, then for several organisations, and now full-time as a freelancer. My clients have published my work in high-ranking sites and have attracted millions of readers over the years. My background in technology also helps me offer email cleanup services. This is where I help you do the following: - Delete thousands of unread emails. - Unsubscribe from unwanted email lists. - Organize your emails into folders. - Archive emails you cannot take action anymore. I have quick turnaround times, which helps me ensure I stay on budget. I look forward to working with you.
Product documentation
Technical WritingEditing & ProofreadingContent WritingProduct ResearchWeb ScrapingData VisualizationContent CreationData EntryData ScrapingBiography WritingProduct DocumentationEmail ListAdministrative SupportArticle WritingGeneral Transcription Want to browse more freelancers?
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