Hire the best Product Support Freelancers in Brazil

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$45 hourly
Karina M.
- 0.0/5
- (0 jobs)
Hi there. I love solve IT issues that’s why I have a big experience in Technical Support. Also I love Agile Framework and I am able to organize and work to delivery results. Feel free to contact me.

Product Support
Email Support
$40 hourly
Thaise T.
- 0.0/5
- (0 jobs)
I'm a Product and Project Manager with solid experience in defining product scope, building roadmaps and managing backlogs. I write detailed user stories for backend, frontend, and mobile development—especially for Bank-as-a-Service (BaaS), e-commerce, and third-party integrations. Whether you're building an app, a platform, or a custom system, I can support your project from idea to delivery. - End-to-end product development: from scope definition to final delivery - Full-cycle project management: from kickoff to launch Let’s work together to bring your product to life.

Product Support
Jira
Scrum
Product Management
App Development
Ecommerce Product Upload
Ecommerce Platform
Customer Experience
User Flow
User Experience Design
User Experience
User Acceptance Testing
Product Roadmap
Project Management
User Stories
$7 hourly
Andrei d.
- 5.0/5
- (2 jobs)
Professional Translator & Customer Support Specialist (Email, Social Media) | Experienced with Mildesk Profile Overview: Hello! I am a professional translator and customer support specialist with experience using the Mildesk platform to manage customer requests and interactions. I focus on high-quality communication and customer service, always striving to provide quick and effective solutions. My key skills include: Professional Translation: Accurate and fluent translation between English, Brazilian Portuguese and Spanish. I ensure that the meaning and tone of the original content are preserved, whether it's for technical projects, marketing materials, or general content. Email & Social Media Customer Support: With years of experience in customer service, I am capable of handling inquiries efficiently, ensuring customer satisfaction and problem resolution. Mildesk Expertise: Hands-on experience with the Mildesk platform to manage tickets, organize interactions, and ensure all customer queries are addressed promptly and effectively. Communication Skills: I excel in drafting clear, professional responses with a friendly tone, always aiming to improve the customer experience. I am committed to providing top-quality service and ensuring that your customers receive fast responses and appropriate solutions to their needs. My goal is to be a reliable partner to help your business maintain high levels of customer satisfaction and engagement. I look forward to working with you and delivering the best possible service! Skills: Translation English-Brazilian / Portuguese, English-Spanish / Brazilian Portuguese-Spanish / Spanish-English / Brazilian Portuguese-English Email & Social Media Customer Support Mildesk (Ticket Support) Ticket Management Customer Service Professional Communication Work Experience: Customer Support Specialist – Deltasul LTDA Managed and responded to tickets using the Mildesk platform. Provided customer support via email and social media, focusing on resolving inquiries and issues quickly. Enhanced the customer experience by ensuring positive interactions and timely resolutions. Freelance Translator – 2023-2024 Translated various types of content, including articles, manuals, corporate emails, and marketing materials. Delivered precise and fluent translations while preserving the essence of the original content. Education/Courses: Basic English (SENAI, 2015) Availability: I am available for both full-time and part-time work, depending on your needs, with quick and professional communication. Let's chat and see how I can help enhance your customer support and communication efforts!

Product Support
Audio Recording
Spanish to Portuguese Translation
Portuguese to Spanish Translation
English to Brazilian Portuguese Translation
DeepL Translator
Desktop Support
Customer Support
Administrative Support
Technical Support
In-App Support
Phone Support
Email Support
$10 hourly
Julia M.
- 0.0/5
- (1 job)
Experienced Virtual Assistant with a strong background in sales, customer service, and administrative support. Skilled in scheduling, email management, research, and client communication. Proficient in Microsoft Office, Google Workspace, and CRM systems, ensuring seamless workflow and organization. Fluent in Portuguese and English, I specialize in clear and effective communication, making me the ideal choice for coordinating meetings, handling follow-ups, and providing outstanding support. Detail-oriented, proactive, and committed to helping businesses streamline operations and improve efficiency. Let’s connect to discuss how I can add value to your team!

Product Support
Writing
Receptionist Skills
Online Chat Support
Ecommerce Support
Customer Support
Virtual Assistance
Editorial Writing
Editing & Proofreading
Creative Writing
Selling
Editorial Translation
Proofreading
Business Translation
Translation
$20 hourly
Clara R.
- 0.0/5
- (1 job)
Hi! I’m a Architectural Technician with a background in architecture and urbanism. I have years of experience teaching Revit to beginners, helping professionals and students master the software from scratch. Beyond teaching, I provide high-quality 3D modeling, BIM support, and technical drawings for architecture and engineering projects. I can help you with: ✅ Revit training (beginner to intermediate) ✅ Content creation (tutorials, courses, and documentation) ✅ 3D modeling ✅ CAD drafting and technical drawings My goal is to make complex concepts easy to understand. Let’s work together to bring your ideas to life!

Product Support
Twinmotion
Autodesk AutoCAD
Autodesk Revit
Demo Presentation
Writing
Video Editing
Documentation
Architecture
3D Architectural Visualization
$20 hourly
Alain A.
- 0.0/5
- (0 jobs)
System/Business analyst, support engineer/analyst with proven work experience in software factories, education, hospitals & healthcare industries. Highly skilled in ERP Systems, SAAS, low code platforms, SQL Server, Oracle Database, and ASP.NET MVC. For more than 12 years I have been working in customer-facing roles with troubleshooting skills, systemic analysis, performance analysis, architectural analysis in systems, low code platforms, SQL reports, BI, development of applications, leading and demanding services for developers with Kanban, conducting user training.

Product Support
Technical Support
IT Support
Customer Support
System Analysis
$4 hourly
Samuel C.
- 0.0/5
- (0 jobs)
Tech support professional with experience in both remote and in-person assistance. Skilled at troubleshooting hardware and software issues, with strong communication from previous telemarketing and support roles. Fluent in Portuguese and English, with basic Spanish. Quick to adapt and focused on clear, user-friendly solutions.

Product Support
Office 365
Computer Skills
Customer Service
Telemarketing
Remote Management Software
Remote Connection Support
Desktop & Laptop Support
Phone Support
Email Support
IT Asset Management
IT Support
General Transcription
Virtual Assistance
Data Entry
$20 hourly
Steffani N.
- 0.0/5
- (0 jobs)
COVER LETTER With over 14 years of experience in administrative processes and data consolidation, I have developed strong expertise in administration, performance indicator monitoring, Facilities contract management, and compliance. I am proficient in the Microsoft Office suite, with intermediate Excel skills and experience using SAP, enabling me to optimize processes and improve administrative control efficiently. I am a communicative and proactive professional, always seeking solutions that add value to the company and foster my professional growth. I enjoy working with people and believe that clear, efficient communication is key to any project's success. My experience organizing and managing information strategically supports more assertive decision-making. I am constantly motivated to learn new skills and adapt to evolving market demands.

Product Support
Microsoft Excel
Office 365
Google Sheets
Google Workspace
Administrative Support
Phone Support
Customer Support
Email Support
Excel Formula
Microsoft Project
Project Management
General Transcription
Virtual Assistance
Data Entry
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