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Hire the best Product Support Freelancers in New York

Check out Product Support Freelancers in New York with the skills you need for your next job.
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  • $110 hourly

    • 5.0/5
    • (8 jobs)
    👋 Welcome to my Upwork profile! I'm a seasoned Customer Support professional with a wealth of experience spanning over 5 years. My expertise extends from frontline support to team leadership, and I'm proud to hold the distinction of being a Certified Zendesk Expert. My passion lies in streamlining and enhancing workflows for small businesses and startups, with a special focus on the dynamic SaaS industry. However, I've also successfully deployed Zendesk environments across diverse sectors, including eCommerce, healthcare, marketing, and distribution. 🎓 My academic background is solid, with a Master's degree in Information Systems and a Bachelor's in Applied Mathematics, both earned from Marist College. This educational foundation enriches my problem-solving abilities and analytical thinking, which I apply to the benefit of my clients. 🌟 Hailing from the great state of New York, I offer a distinctive fusion of professional proficiency and personal passions to each project. Outside of my work, I'm an avid reader, a dedicated gamer, and a passionate cook, and love to exercise. These hobbies reflect my commitment to continuous learning and creative exploration, values that naturally spill over into my work. I'm here to collaborate with you on enhancing your customer support processes, whether you're a budding startup looking for the perfect Zendesk setup or an established business seeking to optimize your customer service operations. Let's connect and discuss how I can help your organization deliver exceptional customer experiences, streamline workflows, and drive growth. Feel free to reach out, and let's embark on a journey of excellence together! 🚀
    vsuc_fltilesrefresh_TrophyIcon Product Support
    Customer Service Training
    Shopify
    Project Management
    Mixpanel
    Zendesk API
    Ticketing System
    Phone Support
    In-App Support
    Email Support
    Zendesk
    End User Technical Support
    Customer Service
    Customer Service Analytics
    Technical Support
    Customer Support
  • $20 hourly

    • 5.0/5
    • (13 jobs)
    I am an experienced customer support agent who can help you satisfy your business objectives. I have work within many industries, but specialize within ecommerce retail industries. I can provide text support, chat support, and email support in the most professional of manners. I have a Master's degree in Elementary Education and therefore you can rest assured that all of my communication is expertly crafted. I'd love to talk about how I can meet your organization's needs!
    vsuc_fltilesrefresh_TrophyIcon Product Support
    Customer Support
    Writing
    Google Docs
    Data Entry
    Business Writing
    Embroidery
    English
    Email Support
    Online Chat Support
    Education
  • $25 hourly

    • 0.0/5
    • (1 job)
    Thank you for visiting my profile. I am a self-motivated professional with 10+ years of experience exceeding expectations in remote support roles. I enjoy learning and growing my skill set. My most recent experience includes work with fintech startups Stripe and TaxJar. Industry experience: fintech/SaaS/Tax/Legal Tech skills: GoogleWorkspace/MSOffice/macOS/Slack/Basecamp/JIRA/DocuSign/Calendly/ HelpScout/Salesforce/Zoom Keys to my success: -Adaptability -Attention to detail -Building & maintaining effective relationships -Growth mindset -High level standards -Problem solving -Time management How I can help you: -Administrative support -Data entry & verification -Documentation -Empathetic customer/user support -Feedback -Process improvement -Project management -Research I have a strong desire to utilize my skill set to help businesses succeed and I am passionate about delivering results. I strive to make a positive impact on the people that I interact with each day. Thank you for your time and I hope to connect with you soon!
    vsuc_fltilesrefresh_TrophyIcon Product Support
    Hosting Zoom Calls
    Sales Tax
    Process Improvement
    Customer Experience
    User Experience
    Process Documentation
    SaaS
    Legal Assistance
    Customer Onboarding
    Online Research
    Data Entry
    Accuracy Verification
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I can write and produce stories that are imaginative, creative, and most importantly, original. I have years in experience writing stories for educational purposes. If you are interested, supply me with a theme and/or plot and it will go from there. I am a proofreader/editor. Send me a copy of your work and I will proofread it for grammar errors, punctuation mistakes, and other grammatical errors. I will also send over feedback on ways to improve your writing. I am a Poet. If you would like a poem of any kind, contact me for more information.
    vsuc_fltilesrefresh_TrophyIcon Product Support
    Poetry
    Children's Writing
    Writing
    English
    Editing & Proofreading
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