Hire the best Program Managers in Austin, TX

Check out Program Managers in Austin, TX with the skills you need for your next job.
  • $95 hourly
    Are you searching for a skilled Project Manager and Program Manager with extensive experience in ServiceNow, ITSM processes, and Jira? Look no further! With over a decade of expertise, I specialize in delivering transformative solutions that drive operational excellence and enhance service delivery. Key Expertise: •Project Management: Leading projects to successful completion with a focus on quality and efficiency. •Program Management: Coordinating multiple projects and strategic initiatives to achieve organizational goals and maximize ROI. •Change Management: Navigating and implementing change control procedures to ensure smooth transitions and stakeholder buy-in. •Problem & Incident Management: Resolving issues efficiently and effectively, minimizing downtime, and enhancing service reliability. •ITSM Process Management: Optimizing IT service management practices to improve service quality and customer satisfaction. •Business Analytics & KPI Reporting: Delivering data-driven insights and comprehensive KPI reports that inform strategic decision-making. •OKRs: Setting and achieving strategic goals that align with organizational objectives. Software Expertise: •ServiceNow Suite: Proficient in Demand Management, Agile Development, Application Portfolio Management, Change Management, Configuration Management Database (CMDB), Incident Management, IT Asset Management, IT Operations Management, IT Service Management, Performance Analytics, Project Portfolio Management, Reporting, Resource Management, and Strategic Portfolio Management. •Jira: Expert in agile project tracking, backlog management, and sprint planning to ensure timely project delivery. •Airtable: Utilizing Airtable for effective project tracking and change request management. Why Work with Me? I have successfully partnered with clients across various industries, including public sector, telecommunications, and nonprofit organizations, delivering tailored solutions that meet unique business needs. My experience managing over $15 million in public sector project contracts has equipped me with the skills to navigate complex environments and drive impactful results. Here’s what sets me apart: •Proven Track Record: I have overseen the implementation of over 25 ServiceNow projects, achieving an average client satisfaction rate exceeding 94%. My proactive approach to project management ensures that I consistently deliver projects ahead of schedule and under budget. •Strategic Insight: My ability to analyze business processes and identify areas for improvement has led to significant operational enhancements. For instance, I facilitated a 20% reduction in project cycle times and a 30% decrease in compliance-related issues for clients, demonstrating my commitment to driving efficiency. •Client-Centric Approach: I prioritize building strong relationships with clients, ensuring that their needs are met and expectations exceeded. This has resulted in long-term partnerships and repeat business, as clients trust my expertise to handle their most critical projects. •Comprehensive Training and Support: I believe in empowering clients through knowledge transfer and training. My initiatives have led to a 40% increase in user adoption of ServiceNow functionalities, enabling clients to leverage their investments fully. •Dynamic Leadership: My leadership style fosters collaboration and innovation, allowing teams to thrive in fast-paced environments. I have successfully led cross-functional teams to achieve strategic objectives, ensuring alignment with organizational goals. Let’s collaborate to achieve your objectives! Contact me today to discuss how I can help your business thrive through effective project and program management.
    Featured Skill Program Management
    Asana
    KPI Metric Development
    IT Service Management
    Service Management Software
    HR System Management
    ITIL
    Change Management
    Airtable
    ServiceNow
    Jira
    Project Management
  • $110 hourly
    With nearly 10 years in operations roles across renowned tech companies such as Uber and DoorDash, I tackle each new project with a strategic mindset and hands-on approach. From spearheading the development of comprehensive team roadmaps to optimizing tooling workflows and standardizing business processes, I've led initiatives that drive operational efficiency and foster seamless collaboration across diverse teams. So why work with me? ✅ Proven track record of driving operational excellence and enhancing team performance. ✅ Strategic operational mindset with the ability to distill high impact efforts from ambiguous landscape of factors. ✅ Passionate about leveraging technology and data to drive business results and foster a culture of continuous improvement. ✅ Expertise in project management tools, process optimization, and effective documentation & enablement.
    Featured Skill Program Management
    Status Reports
    Communications
    Budget Management
    Project Management Software
    Project Requirements
    Project Plans
    Project Management
    Project Analysis
    Employee Onboarding
    Product Roadmap
    Project Planning
    Event Planning
    Process Improvement
    Business Operations
  • $85 hourly
    I help businesses improve their systems, processes, and workflows. Here are of a few things I can help with: -Process analysis and optimization -Workflow automation -Implementation of software solutions -Project management -Establishing data analytics and KPIs -Change management -Strategic planning and goal alignment I have 10 years of experience leading business process improvement for a wide range of companies including small and medium businesses, big tech, startups, and non-profits in healthcare, supply chain and logistics, AI, and retail.
    Featured Skill Program Management
    Python
    Technical Project Management
    Warehouse Management
    Supply Chain & Logistics
    Data Analytics
    Project Management
    Notion
    Airtable
    Zapier
    Business Operations
    Process Improvement
    Business Process Automation
    Asana
  • $85 hourly
    Highly organized and curious Executive Business Partner with 12+ years experience positioning high-performing leaders to thrive in diverse professional environments. Critical ally, liaison, and ambassador of the executive leader. About you: ✅ You are a busy senior executive, entrepreneur, or founder; ✅ You run a high-growth, fast-paced company; ✅ You need to focus on your business strategy but are caught up in tactical and operational tasks; ✅ You have multiple high-priority projects, meetings, and deadlines that always seem to conflict; ✅ You require executive administrative and operations support from someone who knows what you need before you do. We may be a great fit if what you need is: 🔮 Executive support - a critical ally, liaison and ambassador to allow you to focus on the essence of your work; 🔮 Low touch management - someone who is a proactive, self-starter that demonstrates initiative and excellent judgment with the ability to work independently on multiple projects with tight deadlines involving multiple stakeholders; 🔮 Streamlined business operations - someone that can reduce "fire drills" in your organization by looking ahead and working back to build plans and processes that meet the business where it's at (and takes it where it needs to go); 🔮 Clear Communication - someone that can plan, draft and execute creative and informative communications plans and strategies; 🔮 Creative project management - someone that can scope, plan, and execute projects ranging from large scale events to new software implementation with experience in waterfall and agile methodologies; 🔮 A "catch all" - someone curious and adaptable with a "proclivity for learning new things" as well as demonstrates proficiency in traditional functions such as: travel management, expense reporting, creating visually appealing and content rich presentations, meeting agendas / minutes / actions, and engaging workshops. If this sounds like you, and I sound like what you need - let's talk, I can tailor a package to suit your needs! In the meantime, this is what some of my previous colleagues have to say about me: 🗣️ "I relied on Nicole day-in and day-out to keep the organization of 150 people rowing in the same direction and pivoting on a dime. She helped architect and execute our organizational operations including planning, tracking and remediation; as well as countless all-hands, highly productive off-sites, and lively team building experiences. She has a talent for succinct, warm communication; a careful eye and training in graphic design; and a proclivity for picking up new things. Her attention to detail and organizational skills are simply unparalleled by anyone I've worked with to date. She is an unstoppable force." - Director of Program Management 🗣️ "Nicole is a thoughtful and caring team mate. She always has a sunny disposition and positive attitude during the daily twists and turns of a rapidly changing hyper growth technology business! I love working with Nicole and would happily do so again at any time! I recommend her without reservation to any organization looking to up their game, increase productivity, and have more fun as a team!" - Product & Engineering Leader (SVP & GM) 🗣️" Nicole did a lot more than scheduling. She lead our team's operational planning, led the successful execution on many large events attended by the product team, and was a key person in the creation internal all hands meetings as well as facilitating our monthly all hands meetings. I would recommend Nicole to any company as someone who can organize complicated processes, communication, and events!" - Product & Engineering Leader (SVP & GM) About Me: I'm a highly organized and curious Executive Business Partner with 10+ years experience positioning high-performing leaders to thrive in diverse professional environments. I am confident in my ability to effectively manage operations for globally dispersed teams and stakeholders as well as planning and managing complex projects and events. Beyond my extensive EA experience, I have also spent several years in procurement & buying operations where I leveraged my exceptional organizational and analytical skills to develop and implement substantial cost-saving initiatives through improved procurement processes across large international businesses. 🖥️ Skills: I am super passionate about technology and software! I love to experiment with new product offerings and have the ability to rapidly learn my way around new applications. Below are a few examples (not a complete list) of popular applications I have used: - Google Suite - MS Suite - Slack - Teams - Zoom - Blue Jeans - WebEx -Canva - Trello - Asana - Jira - Smart Sheet - Expensify - Egencia - Concur
    Featured Skill Program Management
    Executive Support
    Process Development
    Communications
    Visual Design
    Technical Project Management
    Event Planning
    Administrative Support
    Process Improvement
    Tech & IT
    Presentation Design
    Graphic Design
  • $125 hourly
    There is no getting around Google They practically own the Internet -- I can help Get more customers for less on Google Ads -- Specializing in: Leads for Service Cos. // Home Service Cos. // Real Estate Buyers & Agents // Boating & Marine Boating and Marine Marketing Subspecialty INTRODUCTION ============= I build and manage high-performing Google Ads campaigns. I focus on client satisfaction and maximizing return on investment. Services include account strategy, new campaigns, keyword research, ad writing, performance monitoring, tag configuration, and conversion optimization. In my career, I've succeeded in a variety of jobs, including Fortune 50 Banking (Chase), Fortune 50 Tech (Dell), Fortune 50 Aerospace (Boeing), and small business founder/owner (digital marketing, boating excursion company). Following my dad's example as an entrepreneur, I started my first business in the mid-90s. I focus on helping small and medium businesses grow and thrive through digital marketing. I enjoy meeting new clients and understanding their unique advertising needs and problems. I have experience with various clients advertising on Google Ads, including e-commerce, construction, real estate, lawyers, hospitals, doctors, funded startups, SaaS, tour operators, hospitality/B&Bs, nonprofits, and more. “5.00 Stars Feb 2020 - Apr 2020 “Steve is great to work with. He is very skilled in PPC management and does a great job communicating his strategy to his clients.” WHAT TO EXPECT ================ We’ll fill out a thorough but straightforward planning document to outline your requirements and pain points. This becomes our guide to building a high-performing account and pinpoints ways to save money and get you more conversions. For clients who currently run Google Ads, I'll do a 100-point account audit and deliver the results in a clear action plan (spreadsheet). I offer a 100% satisfaction guarantee, money back if you don’t love it. You always own and keep administrative access to your account. MY EXPERTISE =================== ***Conversion Tag Repair or Setup*** ***CallRail Integration w/ Google Ads*** SEM / Search Engine Marketing Google Ads Pay Per Click (PPC) Data Studio Reporting, Especially for Google Ads Digital Marketing Display Advertising PPC Campaign Setup & Management Audits Copywriting Competitive Analysis Ad Budgeting Tracking & Analytics A/B Testing Audience Targeting Campaign Optimization Reporting Keyword Research Ad Formats Mobile, Desktop, Display, Text Ads B2B, B2C, Consumer, eCommerce SOLUTIONS AND TECHNOLOGIES I WORK WITH ======================================== SEM: Google Ads, Ads Editor, Bing, Google Shopping, Analytics: Google Analytics Google Tools Google Tag Manager, Google Scripts/Rules Ecomm: Shopify, WooCommerce Platforms: WordPress, Shopify, Zapier, IFTTT SEO: I consult on-page optimization, keywords, strategies Landing pages: Unbounce Email: MailChimp Data: Excel, Pivot Tables, Charts Account Reporting: Swydo, Wordstream, Google Data Studio Competitive Analysis: SpyFu, Keyword Spy, MOZ Telecom: Callrail, Phone Wagon CERTIFICATIONS ============ Google Ads Certified Project Manager College Degree, B.S. Accounting CLIENT TYPES I HAVE WORKED WITH =============================== I have worked on over 75 accounts and many more campaigns. I have managed budgets from $500/mo to $100,000/mo. Areas I’m Experienced In ------------------------------ -Startups (SaaS Security, AI-Enabled Software, SalesForce Consultants) -Local Services: roofing, home remodeling, plumbing, HVAC, kids camp -Health Care: doctors, hospitals, plastic surgeons -Legal: DUI lawyers, Personal Injury, family law -Professionals: structural engineer -Entertainment: boating/sailing excursions -Boat Advertising, Marinas, Boat Sales, Sailboat Sales, Boating Business Lead Generation ---------------------- -Banking/Lenders -Apartment locators -Real estate home buyers/investors -Discount Real Estate Brokers -Solar energy provider -College Testing Service -Home Energy Auditing Service -Large local tree service company, west coast USA -Home remodeler (doors, windows, roofing, siding, landscape lighting) -Furniture Supplier (home and commercial/office) -Industrial wiring supplier -Premium high tech golfing lesson shop -A university in the midwest -Lawyers Ecommerce --------------------- -Home improvement store (a well known, nationwide brand) -Online music lessons subscriptions -Men’s fashion brands (Jeans, shirts, accessories) -Fuel additive for high-end applications ($400/gal.) -In-Person business training courses (sold online) -CPG/health and beauty products -Premium running Shoe (European) -Healthy lifestyle products/water bottles -Home exterior cleaning solution Pro Bono (Google Ad Grants) --------------- Volunteer work on a Google Ad Grant account for a women-and-children focused non-profit --- Contact me today to get started on improving your Google Ads results.
    Featured Skill Program Management
    Search Engine Optimization
    Pay Per Click Advertising
    Google Search
    Looker Studio
    Tag Manager Setup
    Landing Page
    Internet Marketing
    Google Display Network
    Google Tag Manager
    Search Engine Marketing
    Google Ads
    Google Analytics
    Google My Business
    Mobile Advertising
  • $100 hourly
    A seasoned executive leader with over 20 years of progressive experience in enterprise SaaS organizations, specializing in customer success management, account management, and strategic project delivery. Proven ability to lead cross-functional teams to drive customer acquisition, retention, and profitability. Excel at building and fostering strong customer relationships to ensure upselling, cross-selling, and renewal opportunities within accounts. Demonstrate a deep understanding of customer success metrics like NPS, driving product adoption and reducing churn. Skilled in overseeing complex global implementations and delivering multi-million dollar projects on time and within budget. A strategic thinker committed to continuously improving processes and services for enhanced customer experience and success. Prior, Ken has led several customer success and support functions at the executive level for a range of Software-as-a-service (SaaS) companies in the Customer Relationship Management (CRM), Learning Management Systems (LMS), Online Community, and Mobile App space. Ken’s early career was in software development for Motorola and Nvidia. He is also a combat veteran of the U.S. Army.
    Featured Skill Program Management
    Customer Support
    Business Operations
    Learning Management System
    Business Management
    System Deployment
    Ecommerce Functionality
    CRM Software
    Customer Experience
    Software Development
    Upselling
  • $75 hourly
    I'm an experienced facilitator with over a decade of experience in nonprofit management. Need help with strategic planning, program development, or building a culture of learning? I'm your person! I have experience facilitating groups ranging from a few people to over a hundred. I can handle anything from short one-hour project kick-offs or debriefs to multi-day team retreats. Whether you're feeling stuck or are excited about the future and want to make sure everyone is on board, I can help!
    Featured Skill Program Management
    Workshop Facilitation
    Nonprofit
    Management Skills
    Strategic Planning
    Healthcare
    Facilitation
    Team Facilitation
    Data Analysis
    Program Evaluation
  • $75 hourly
    Partnership, Influencer, and Affiliate Marketing Professional with 7+ years of experience in program management and advisory services for established and emerging brands. Head of multi-million dollar programs, driving profitability and increasing ROI through strategic planning and consulting.
    Featured Skill Program Management
    Affiliate Marketing
    Affiliate Marketing Website
    Adobe Inc.
    Marketing
    A/B Testing
    Mixpanel
    Google
    SendGrid
    Tableau
    Data Analytics
    Freelance Marketing
    Influencer Marketing
    Partnership & Collaborations Outreach
    Graphic Design
  • $100 hourly
    I have the talent to propel your business forward by driving high-stakes initiatives, elevating strategic portfolio management, and strengthening project management practices. I have dedicated my career to all aspects of project management, with a mastery of skills that surpass the norm. Whether you need to set up or revitalize a PMO, enable an ERP or agile transformation, run day-to-day portfolios or critical projects, stabilize a project management system like Jira and MS Project, recover troubled projects, or would like expert advice, I've got you covered. I am an expert in project management, with a proven track record of steering multimillion-dollar, complex projects within a variety of industries. I am also a pro-social and charismatic leader who excels in uniting diverse teams toward a singular vision. What’s unique about me? I have created and managed portfolio and project management systems, in addition to project portfolio delivery, throughout my entire career. What sets me apart is that I began my career in project management as a software developer for a leading cost and scheduling product, mentored by industry experts. Over time, I advanced from PMO programs planner to PMO Manager, leading large-scale projects across key industries. Along the way, I earned PM and lifecycle certifications from SAP, Cap Gemini, Microsoft, and Lockheed, building expertise far beyond PMP, PgMP, Prince2, CSM, and SAFe. I have a wide breadth of hard- and soft- skills and a toolbox for improving practices at every level. This includes financial, managerial, and project accounting (including estimating, budgeting, EVMS), governance (policies, playbooks, and controls), development models (waterfall, agile, Scrum, business operational transformation, and knowledge-based methods for discovery and Artificial Intelligence), scheduling (rolling window planning, critical path, critical chain, convergent, and divergent scheduling), and lifecycle frameworks (PMI’s PMBoK, AACE’s TCM, DoD’s EVMS and ITSM and ITIL, and several proprietary frameworks).
    Featured Skill Program Management
    Business Transformation
    ERP Software
    Project Management
    Project Management Office
    Digital Transformation
    Agile Project Management
  • $100 hourly
    I'm a seasoned professional with years of experience dedicated to providing an exemplary customer experience at scale. I've both lead teams on projects designing and implementing chatbots, and developed custom RAG architecture entirely by myself. Whether you're looking to automatically foster leads, delight your customers when they reach out for help, or eliminate repetitive work from your daily tasks, I'd love to find a solution for you! - 5 years of experience specializing in the end-to-end identification & resolution of operational inefficiency. - 3 years experience building and launching CS automation tools for both internal and external use. - Over 15 years experience working at every level in support orgs, from the frontline trenches to quarterly planning and execution. - Worked in support orgs ranging from over 3.5 million tickets per year to small orgs with less than 30k/yr
    Featured Skill Program Management
    Product Management
    SQL
    Product Analytics
    Project Management
    LLM Prompt Engineering
    Process Optimization
    Operations Analytics
    Chatbot Development
    Analytics
    Automation
    Customer Service
    Zendesk
  • $45 hourly
    Dear Hiring Personnel, Thank you for reviewing my letter of interest and resume for the position posted on Upwork. My name is Stephanie Lane, and as you will see from my resume, I’m a qualified and experienced candidate. I can quickly complete projects large or small with my expertise in: leadership, project management, consulting, coaching, graphic design, and event/fundraising planning. Being in an Executive position for 6.5 years and having 22 successful years in NPO gives me a unique and clear understanding of the high expectations you have for your listed position. In my current position, I have initiated a $35mm project to redevelop a student housing property/building project to add 400% more participants in our program. Additionally, I have evaluated and restructured the governance and staff positions for greater efficiency and am currently working to overhaul their policies, procedures, and PR portfolio. In my position with Drive a Senior-ATX I successfully added over 200% to the agency’s income and programs capacities through thorough evaluation, forecasting, and management of policies, programs, accounting, and personnel. I’m highly skilled and have a strong history of successful program management, building teams, and developing efficiencies within existing programs. I am a past co-chair of Aging Services Council, sit on the Regional Transportation Coordination Committee with CapMetro, am a members of the Austin Housing Coalition, work with city council members, and have built an extensive list of relationships with other leaders and agencies in the human services/NPO sector. In addition to cross-sectional work in the local nonprofit community, I have experience with public speaking and working with media sources in Austin. I’m certified in trauma informed care, motivational interviewing, grant writing, and I’m proficient in graphic design and marketing. Below you will find 3 professional references who are more than happy to speak with hiring staff at any time regarding my skills and abilities. Thank you for your consideration, I look forward to hearing from you soon. Stephanie Lane Stephanielane44@yahoo.com 562.537.7238 Vanessa Schmit – Founder and Director of The Wild Hope 512.507.4020|| vanessalschmidt@gmail.com (Peer in the nonprofit sector and personal friend.) Charis Fleming – Operations Manager 512.944.8719 || cfleming@driveasenioratx.org (Past employee of mine.) Amy Temperley – Executive Director of Aging is Cool and member of Austin’s Commission on Seniors 512.592.2805 || amy@agingiscool.com (Peer in the nonprofit sector, have collaborated on many projects together.)
    Featured Skill Program Management
    Virtual Assistance
    Draft Correspondence
    Community Engagement
    Public Relations
    Nonprofit Industry Consulting
    Facilitation
    Event Planning
    Graphic Design
    Strategic Planning
    Policy Development
    Coaching
    Marketing
    Communications
    Grant Application
  • $50 hourly
    I am an experienced data analyst with 5 years working with some of the largest brands and companies in the world helping to support their e-commerce businesses across multiple retailers. My specialty lies in extracting data and analyzing for opportunities, insights, and recommendations for Amazon businesses, both in SEO and market analysis. SQL and Excel are my two primary extraction and analysis tools, though I am working to improve my Python skills to better leverage its capabilities. Excellent communication skills and quick to respond.
    Featured Skill Program Management
    Market Analysis
    Amazon Marketing
    Operations Analytics
    Visual Basic for Applications
    Python
    Communications
    Brand Consulting
    Ecommerce Performance Optimization
    Ecommerce Marketing
    Ecommerce
    Internal Reporting
    Data Analysis
    SQL
    Microsoft Excel
  • $16 hourly
    PROFESSIONAL BIOGRAPHY Currently self-employed, I'm a small business owner running a personal finance education business. I have a "can-do" attitude and thrive on taking action, instinctively moving things from idea to reality to deliver results. I focus on priorities, am detail-oriented and organized, and believe in using metrics to guide decision-making. My mantras are: "Focus on the 20% that provide 80% of the results," and "You can't argue with data." Before going full-time with my business, I worked in tech marketing. My last employer was Blue Prism where I led launches for the Product Marketing team and helped define and implement a company-wide launch process. Before Blue Prism, I worked for Cisco as a Go-to-Market Program Manager for marketing activities supporting the Global Service Provider Customer Experience Portfolio.
    Featured Skill Program Management
    Project Management
  • $150 hourly
    MEMBERSHIPS: Trucking Industry Research Group, TRB Agricultural & Food Supply Chain Committee, TRB NCHRP panel focusing on freight, land use, and truck parking implementation at the state and local levels PROFILE Experienced transportation and logistics professional with a strong background in multimodal freight planning, project management, and strategic planning. Proven success in leading high-impact programs, managing large-scale projects, and building relationships with key stakeholders. Skilled in navigating regulatory environments, optimizing freight infrastructure, and driving growth through innovative strategies.
    Featured Skill Program Management
    RFP Writing
    Presentations
    SWOT Analysis
    Supply Chain Management
    Logistics Management
    Freight Forwarding
    Stakeholder Management
    Governance, Risk Management & Compliance
    Government & Public Sector
    Government Procurement
    Urban Planning
    Public Speaking
    Continuing Professional Development
    Management Consulting
  • $65 hourly
    Proven leader with 20+ years in the high-tech industry. Skilled in: -Sales -Partnerships -Business Consulting -Customer and Support Services -Developing strategies to boost revenue, market share, and brand awareness. Known for achieving exceptional results in fast-paced, deadline-driven environments with a commitment to excellence and professional integrity. I am a ton of fun to work with and bring a positive attitude to any job I touch! I love interacting with teams and clients to support their success whether it's increasing revenue, solving problems, working on strategies to make their business thrive, or just making them happy by solving a problem. Areas of Expertise: Sales & Marketing Partner Channel Management Project Management Strategic Planning Team Leadership Cross-Functional Collaboration Talent Management Business Development Public Speaking
    Featured Skill Program Management
    Customer Care
    Editing & Proofreading
    Recruiting
    Leadership Development
    Public Speaking
    Writing
    Market Research
    Company Research
    Project Management
  • $65 hourly
    * Distinguished leader with more than 11 years of success leading the delivery of major improvements in performance, cross-functional collaboration, communication, and automation by leveraging new technologies and Agile Scrum. * Highly skilled in identifying and resolving the root cause of gaps or underperformance and successfully revitalizing underperforming teams through training and collaboration. * Comprehensive experience in translating abstract needs and goals into concrete technology, collaboration, and communication strategies aligned with stakeholder needs. * Hands-on leader with a wealth of accomplishments in building and leading skilled teams, conducting performance reviews, and overseeing talent management activities such as hiring, onboarding, and termination.
    Featured Skill Program Management
    Project Management
    Management Skills
    Leadership Skills
    Agile Project Management
    Agile Software Development
    Scrum
    Product Management
    Product Backlog
  • $40 hourly
    I provide strategic input and operational support to ensure the success of all aspects of small to medium-sized businesses. I can write, edit and help craft programs of all kinds. I'm extremely organized, efficient and can manage a project from start to finish on time. Details do not escape me. I juggle all the balls you don't have time to and execute tasks with care.
    Featured Skill Program Management
    Meditation
    Zoom Video Conferencing
    Email Campaign Setup
    Google Workspace
    Asana
    Copy Editing
    Editing & Proofreading
    Writing
    Project Management
    Virtual Assistance
  • $43 hourly
    I am a technical tools trainer experienced in helping teams learn and adopt digital collaboration tools. Whether you are looking to improve your team's communication flow in an app like Slack or Teams, or trying to build new project management workflows in a tool like Wrike, I can help. - 6+ years of experience as a trainer for Apple (in both Retail and Corporate settings) - SME in tools like: Slack, Box, Wrike, Apple iWork, but happy to take a crack at just about anything - Project management - How-to and process documentation - LMS admin experience
    Featured Skill Program Management
    Microsoft Outlook
    Microsoft Dynamics 365
    Technical Writing
    Adoption
    Change Management
    Wrike
    Box
    Slack
    Apple iWork
    Instructional Design
    Facilitation
  • $45 hourly
    Strategic Program Manager with over 10 years of experience leading cross-functional People initiatives that elevate employee experience and improve operational efficiency. Skilled at managing multiple concurrent programs, driving stakeholder alignment, and executing change management strategies to ensure smooth adoption and measurable outcomes. Thrive in fast-paced SaaS and tech environments, with a collaborative approach and a focus on delivering high-impact results.
    Featured Skill Program Management
    Recruiting
  • $200 hourly
    A PMP/PMI-ACP certified Project/Program and Portfolio Director with extensive experience leading diverse project teams, creating and accelerating value delivery. I help leaders and teams get actionable results in minutes versus months, using genAI tools. I relish opportunities to help teams and companies retool their delivery systems, reinforce agile mindset, and align management with leadership on mission critical priorities. Platforms & technologies: - MS: Office, SharePoint, OneDrive, Azure Dev Ops, Dynamics - Atlassian: Jira, Confluence - Google: G-suite, Gemini, Analytics, Looker - Misc: SQL query, Open Air, Smartsheet, Davinci Resolve, Basecamp, - Project Management: Predictive, Adaptive, Scrum, Scrum@Scale, Agile, XP + Serve as VP of Marketing for PMI Austin Chapter (501c6) - the team has realized a 50% lift in email open rates and member engagement since onboarding in August 2024. + Founding member of Austin AI Alliance (501c6) - Project committee + Created industry leading service businesses including ReadyHarness(TM) and WireGuides(TM) at Crutchfield.com. (think product go-to-market; 0-1) + As a board member, provided financial oversight and governance to Live Arts theater (501c3) and helped them weather the COVID storm. Fun Fact: We use a kanban board at home to see all the things we want to do, align on values, and choose (together) what we're going to tackle next. Its a brilliant relationship tool.
    Featured Skill Program Management
    Project Planning
    Scrum
    Product Development Life Cycle
    Google Analytics 4
    Coaching
    Contract Negotiation
    Active Listening
    Project Management Professional
    Agile Software Development
    Client Management
    Risk Management
    Finance
    Kanban Methodology
  • $75 hourly
    Value-driven Project Manager with 9+ years of experience in engineering, product management, and technology across government, education, healthcare, real estate, and industry giants such as Meta and Google. Specializes in delivering largescale software projects, leading cross-functional teams, and driving iterative development processes in fast-paced, high-tech environments. As a Technology Program Manager, I leverage my expertise in Agile methodologies and software delivery management to lead complex, global initiatives, ensuring successful project execution and alignment with business goals. I excel in risk management, project governance, and fostering collaboration between engineering, product, legal, and operations teams. Passionate about creating scalable solutions, empowering teams, and delivering high-impact results through technical proficiency, strategic leadership, and a strong commitment to continuous improvement and innovation. I live my life by the golden rule, treating others how you want to be treated. When I am not working, you can find me attending scorching hot yoga classes, volunteering, or doing any and all DIY/ Pinterest projects around the house. My passions include animal welfare, crafts, empowerment, and being a lifelong student by constantly learning and growing.
    Featured Skill Program Management
    Documentation
    Scheduling
    Data Migration
    Software Development
    Agile Project Management
    Project Management
  • $75 hourly
    I'm a results driven Project & Program Management Consultant with over 10 years supporting nonprofit workforce, and education organizations. I specialize in helping mission-driven teams improve program performance, streamline reporting systems, manage grants, and implement quality assurance processes that lead to measurable results. With a strong background in leadership, evaluation, and cross-functional team management, I bring clarity and structure to complex projects-ensuring deadlines are met, compliance is maintained, and resources are maximized. Let's work together to simplify your systems, scale your impact, and keep your programs moving forward. ✅ Project Management Certified – Skilled in agile methodologies, risk management, and process automation ✅ Systems & Data Expertise – Proficient in SharePoint, MS Teams, MS Office Suite, and Texas Educating Adults Management System (TEAMS Database) ✅ Technical Assistance & Training – Experienced in presentation development, virtual team collaboration, and stakeholder engagement ✅ Compliance & Process Improvement – Expertise in developing and managing Corrective Action Plans (CAPs), grant review, and scoring ✅ Strategic Consulting & Communication – Strong background in customer-centric communications, cross-functional team leadership, and workflow optimization
    Featured Skill Program Management
    Proofreading
    Microsoft SharePoint
    WordPress
    Partnership & Collaborations Outreach
    Team Management
    Management Consulting
    Organizational Design & Effectiveness
    Project Planning
    Presentations
    Grant Evaluation Plan
    Program Evaluation
    Data Analysis
    Continuing Professional Development
    Project Management
  • $150 hourly
    Hi there! Welcome to my profile. It’s nice to have you here. Consider this scenario: ▪️Achieving healthcare cost savings exceeding $570,000 in the reduction of healthcare-associated infections (HAIs) within a period of 3 months, securing Magnet status, optimizing healthcare operations, and effectively implementing infection prevention initiatives. These are some of the significant contributions I made while serving as an infection control professional and health program operations specialist at esteemed institutions like Harborview Medical Center. ▪️The surge in demand for my diverse skill set during the COVID-19 pandemic led me to establish my consulting practice (Dumontel Healthcare Consulting) where we assist healthcare facilities, businesses, and educational institutions in achieving their infection prevention and control objectives. We strategically address your challenges and provide education as well as evidence-based guidance. We use a proactive, quality improvement approach and we utilize proven tools and systems to help you achieve your programmatic goals. Our services include: ✅ Comprehensive infection prevention and control program assessments ✅ Expert guidance with the implementation of infection prevention-related initiatives and procedures. ✅ Infection prevention and control team leadership placement (i.e., interim infection control professional, manager or director) ✅ Outbreak management guidance (including COVID-19) ✅ Policy and procedure reviews Our professional qualities include: • Critical thinkers • Disease Detectives • Innovative thinkers • Goal-oriented • Adaptable ▪️I bring 13 years of combined expertise in infection prevention and control and public health as a trained nurse epidemiologist with 5 years of project management and quality improvement experience. I have a well-established history of leveraging my skills to enhance and optimize healthcare operations. Additionally, I have an extensive 7-year background in nonprofit leadership from which I leverage strategic planning skills to help guide teams in focusing their efforts towards achieving their strategic objectives. I hold a certification in infection control (CIC). ▪️As a team, we bring over 30 years of leadership experience in infection prevention and control and public health. Our consultants hold advanced degrees in public health, nursing, and leadership, offering a wealth of experience spanning various sectors. They maintain certified expertise (CIC certification) and active engagement with research to ensure excellent evidence-based infection prevention guidance. Are these qualities you are looking for in a professional? Are these the types of results that your organization aspires to? Then look no further! Book a consultation with me and let’s see how we can best help you achieve your goals.
    Featured Skill Program Management
    Coaching
    Education
    Database Management
    Strategic Planning
    Healthcare
    Public Health
    Epidemiology
    Project Management
    Consultation Session
  • $40 hourly
    I am a Certified Scrum Product Owner (CSPO), Certified Associate in Project Management (CAPM), and Professional Scrum Master (PSM) with a Master’s in Computer Science and an MBA in Business Administration. With 6+ years of experience in Product Ownership, Business Analysis, and Agile Project Management, I specialize in building scalable, data-driven, and customer-centric products in E-commerce, Retail, and Banking domains. My expertise spans product strategy, roadmaps, backlog management, stakeholder collaboration, and workflow automation. I have successfully worked in multiple transformation projects by leveraging Agile methodologies, data analytics, and cloud solutions (AWS, Azure). My ability to collaborate with cross-functional teams—including developers, designers, and business stakeholders—ensures the successful launch and scaling of products. Whether defining customer-centric product strategies, optimizing business processes, or improving digital experiences, I am passionate about helping businesses turn their ideas into impactful solutions. Let’s connect and bring your product vision to life! 🚀
    Featured Skill Program Management
    Product Development Process
    Product Development Life Cycle
    Product Development
    Customer Relationship Management
    CRM Software
    Database Management
    Business Valuation
    Agile Software Development
    Agile Project Management
    Expense Reporting
    Dashboard
    Product Management
    Project Management
    Business Analysis
  • $45 hourly
    I bring extensive experience in project management, relationship building, and strategic collaboration in the hospital and public sector industries. My passion for driving change and improving my community's wellbeing has fueled my career in workforce development, DEI, public health, in which I've led initiatives that have not only were impactful but also driven organizational success. Driven to promote representation through innovative, data driven initiatives.
    Featured Skill Program Management
    Spanish Tutoring
    Marketing Strategy
    Event Planning
    Email Campaign
    Workforce Management
    Strategy
    Budget Management
    Community Outreach
    Project Management
    Public Health
    Virtual Assistance
    Data Entry
    Diversity & Inclusion
  • $45 hourly
    As a highly effective Program Manager, I specialize in client management, cross-functional collaboration, and stakeholder engagement. My strength lies in transforming complex challenges into efficient, streamlined processes that drive measurable results. With a keen eye for detail, I thrive in roles requiring strong organization, data management, and auditing skills. Whether it’s optimizing operations, improving KPIs, or creating structure in chaotic environments, I bring clarity, order, and impact to every project I manage.
    Featured Skill Program Management
    Salesforce
    People Management
    Relationship Management
    Account Management
    Partnership Development
  • $30 hourly
    I am an accomplished Program Manager and Senior Business Analyst with over 10 years of experience in driving strategic initiatives, managing cross-functional teams, and delivering high-impact projects across diverse industries, including utilities, education, manufacturing, and federal programs. Based in Austin, TX, I blend my expertise in project management, operational excellence, and team collaboration with innovative approaches to problem-solving and leadership. Currently, as an entrepreneur/ Founder of Swadiv Enterprise LLC., I am pioneering TuneIn Classes—an initiative that uses improv skills, games, and conversations to help individuals reconnect with their strengths. I have successfully facilitated impactful corporate team-building sessions and offer ESL tutoring to Afghan refugee women, preparing them for meaningful employment. In my previous roles, I have led multimillion-dollar technical projects, optimized business processes, and delivered transformative solutions. Notable achievements include mitigating a $2 million revenue risk in the semiconductor industry, implementing Smartsheet dashboards to enhance operational transparency, and eliminating 100% rework for a business unit, resulting in annual savings exceeding $300,000. As a certified Project Management Professional (PMP) and Agile Master, I hold certifications in Generative AI for project management and have delivered sessions on conflict resolution and emotional well-being. My recent technology expertise includes tools like Smartsheet, Jira, SAP, and Salesforce. My community impact is equally remarkable. I founded the Austin Chapter of the Sankara Eye Foundation, growing it into a thriving organization with over 100 volunteers and a significantly expanded donor base. As a Heart-Centered Leadership Coach, I support caregivers navigating life-altering challenges with empathy and insight. Driven by a passion for continuous learning and fostering collaboration, I combine strategic vision with hands-on leadership to deliver exceptional results.
    Featured Skill Program Management
    Scheduling Software
    Digital Project Management
    Task Creation
    Team Management
    Asana
    Business Analysis
    ERP Software
    Salesforce
    Microsoft SharePoint
    Smartsheet
    Project Management
    Process Architecture
    Cross Functional Team Leadership
    Problem Solving
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