✅ Ensuring 100% Client Satisfaction ✅ Proficient Communication Skills (Verbal/Written)
I am eager to alleviate your workload and streamline your business processes.
With over 12 years of dedicated professional experience, I have honed exceptional organizational and leadership skills while contributing to diverse global companies. My track record involves propelling these organizations towards their business objectives by means of adept planning, efficient team management, and polished communication abilities.
At Upwork I've worked in different roles such as: Operations Manager, Project Manager, Business Development Manager, Executive Assistant to CEO.
With a strong foundation in operations and project management, I have successfully overseen day-to-day operations and led diverse teams, excelling in recruiting, milestone tracking, KPI monitoring, and SOP development. My adeptness in automation and integration has streamlined processes, while my strategic problem-solving skills have consistently delivered effective solutions. My multifaceted expertise and commitment to excellence make me a proven asset in navigating complex challenges and driving projects to success.
I'm highly tech-savvy.
I am a seasoned Operations and Project Manager well-versed in utilizing a range of Project Management platforms and business associated tools, including:
Project Management and Task Tracking:
✅ Trello
✅ Asana
✅ Clickup
✅ Basecamp
✅ Monday
✅ Bitrix24
✅ Teamwork
✅ SmartSheet
Automation and Integration:
✅ Zapier
✅ Make
✅ Flow
Communication and Collaboration:
✅ Slack
✅ Microsoft Teams
✅ Discord
✅ Google Hangouts
✅ Zoom
✅ Loom
✅ Skype for Business
Office, Reporting and Analytics:
✅ Microsoft Word/Excel/PowerPoint
✅ Google Docs/Sheets/Presentations
✅ Google Tag Manager
✅ Google Analytics
✅ Notion
CRMs
✅ Hubspot
✅ Pipedrive
✅ Close CRM
✅ ActiveCampaign
Other business tools:
✅ AirTable
✅ Google Suite
✅ Intercom
✅ Clickfunnels
✅ Helpscout
HR and Ops:
✅ Rippling
✅ BambooHR
✅ JazzHR
✅ LinkedIn
✅ Upwork
My academic foundation includes a graduation degree in Business Administration complemented by several IT certifications.
By choosing to collaborate with me, you gain a partner who embodies honesty, sincerity, remarkable organizational skills, and an innate motivation to excel. I possess the capability to oversee concurrent tasks, meticulous attention to detail, adept goal-setting and attainment, effective team communication, and consistent delivery of desired outcomes.
When you choose to work with me – you will get a person who is honest, sincere, highly organized, motivated, has an ability to overview multiple tasks, pays attention to details, knows how to set and reach goals, keeps effective team communication and delivers expected results.
Please, feel free to contact me and discuss your requirements in detail.
- Shahmir
Project Planning
Marketing Operations & Workflow
Business Operations
Technical Project Management
Staff Recruitment & Management
Basecamp
Administrative Support
Project Management
Google Workspace
Airtable
Customer Satisfaction
Agile Project Management
Asana
Trello
Project Plans
