Hire the best Quality Control Freelancers in Santo Tomas, PH
Check out Quality Control Freelancers in Santo Tomas, PH with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (1 job)
I have been part of the Community Action Team (CAT) for America Online for more than 10 years. I'm highly skilled in determining spam/fraud trends and account liabilities. I have extensive training and just in time support and provide 2nd tier/escalation support; for consultants; conducts skill transfers and IPS to improve consultants overall performance. Providing Developmental opportunities for consultants to explore future leadership possibilities within the organization exceptions . As a Quality Analyst, I was able to identify improvement areas and was able to make a recommendation to improve QA processes. I have also worked closely to the Leadership Team and the clients and was able to contribute in the identification of improvement areas and be able to make a recommendation to improve QA processes, handles calibration sessions with coaches to maintain consistency, and Handles queue functions to stay up-to-date with issues and maintain expertise on the assigned queue. I have a Bachelors Degree Major in Accounting and Xero software Certified for both UK and Australia. I worked as an Accountant for another BPO company where I processed Financial Statements and Accounts Payable Management. I have an experienced in extensive Sales for nutritional and consumer products. This further helped me developed my Communication and people skills.
Quality Control
Community Guidelines - $13 hourly
- 5.0/5
- (4 jobs)
I drive company growth through creative writing and marketing. I have more than a decade of experience in writing high impact and persuasive content for blogs, social media platforms, newsletters, press releases, brochures and company profile. My strong penchant for browsing the internet will be your assurance for a well-researched and unique copy. I have handled multiple projects like website redesigning, events exhibitions (pre and post events tasks) and other corporate projects to promote the brand. I also manage social media to create leads, traffic, engagements and sales. I have also 12 years of customer service advocacy in a call center. As a Quality Assurance Analyst, I ensure that calls, chat sessions and emails adhere to the quality standards set by the client and recommend improvements by providing coaching feedback. I was trained to handle different departments including Billing, Technical Support and Community Action Team. Being in this role, I have gained the skills needed to effectively and efficiently deliver the job like: the eye for details, creative, good communication and organization skills.
Quality Control
Project ManagementContent WritingArticle WritingSocial Media MarketingContent ModerationEvent ManagementMarket ResearchBlog Content - $7 hourly
- 0.0/5
- (1 job)
I’ve been working in BPO industry for a decade now, currently working with international clients and providing them with great customer service. I handle order general inquiries, account and order management. I also have experience in collections and quality evaluation for chat and email support. - Knows CRM, Amazon Connect, Salesforce, Fusion, Citrix, Slack, Google Sheets, Pivot, Excel and Microsoft word.
Quality Control
Collections FrameworkOrder EntryPhone CommunicationCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I am a versatile, resilient, highly motivated freelancer with a Bachelor of Science in Industrial Engineering degree. I am equipped with a fresh perspective on Social Media Management and Virtual Assistance. I am ready to infuse your projects with a perfect blend of precision engineering and cutting-edge digital creativity. With a solid background in Industrial Engineering, I've honed my skills in process improvement, quality control, and delivering results to achieve customer satisfaction, ensuring that every project facet aligns with the highest standards of efficiency and excellence. I am no stranger to efficiency, precision, and problem-solving - qualities that seamlessly translate into the digital realm. In the realms of Social Media Management and Virtual Assistance, I bring a flair for design to the table. Proficient in Canva, I can turn ideas into captivating visuals - graphics, logos, or covers that resonate with your brand. Embarking on the journey of Social Media Management, I create compelling content for platforms like TikTok, Facebook, and Instagram. From trending TikTok videos to crafting engaging Facebook and Instagram posts, I'm here to elevate your online presence. Armed with knowledge of marketing strategies, I am poised to contribute to your business growth. Let's collaborate to develop campaigns that attract attention and convert into increased sales and a broader customer base. Proficient in Microsoft Office and Google Workspace applications, I streamline operations by creating procedures, work standards, slide presentations, dashboards, and workflows. I am a quick learner and can quickly adapt to any application, making me a versatile asset to your team. My skills extend beyond the digital landscape. As an industrial engineer, I have experience writing research papers, feasibility studies, product design and development, and crafting meticulous work instructions. I bring a comprehensive and versatile skill set to the forefront. Fluent in English, I excel in both verbal and written communication. Whether on calls or emails, I communicate clearly and concisely, fostering effective collaboration with clients and team members. Organized and detail-oriented, I highly value quality and integrity in everything I do. Your projects will be handled with meticulous attention to detail and a commitment to excellence. Ready to revolutionize your projects with a blend of engineering rigor and digital innovation? Let's collaborate and transform your vision into a resounding success!
Quality Control
Video Editing & ProductionSocial Media EngagementSocial Media Content CreationCopywritingCanvaGraphic DesignIndustrial EngineeringQuality AuditSocial Media MarketingSix SigmaProject ManagementVirtual AssistanceSocial Media ManagementMicrosoft Office Want to browse more freelancers?
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