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  • $22 hourly

    • 4.5/5
    • (28 jobs)
    My aim is to provide exemplary service to clients while nurturing continuous personal and team growth, whether in a role as an individual contributor or as a leader. With over a decade of experience managing and overseeing diverse customer-related and technical accounts across the US, Canada, and Europe, I bring a wealth of expertise to the table. During my fulfilling ten-year tenure as a freelance contractor, I've amassed over 19,000 plus hours of dedicated service. My commitment to integrity, courtesy, and loyalty is matched only by my passion for fostering a can-do attitude. I thrive on expanding my knowledge across various domains, including computer languages, technology, and design. My competencies span across: BPO Services: • Team Manager • Team Lead • Technical Support • Customer Support Information Technology: • HelpDesk • IT Services (Desktop, Laptop, Servers, Various Software, Network Connectivity, and Peripherals) • Web Development (Web, HTML/HTML5, CSS, JAVA, PHP, PYTHON) Design: • Graphic Design • Image Editing • Logo Design • Printing • Audio & Video Editing Additionally, I possess expertise and knowledge in setting up platforms, operating systems, CRMs, and SaaS solutions such as: • Windows • Linux • IOS • Android • Hosting and Web Development platforms like WIX, Squarespace, Webflow, WordPress, GoDaddy, Gator, GitHub, Raygun, and Postman • eCommerce platforms including Amazon, BigCommerce, AShop, Shopify, and Magento • CRM & CSP solutions like amoCRM, Hubspot, Zendesk, Salesforce, MS Dynamics, Oracle, Pipedrive, CC, Freshsales, Freshdesk, Zoho, Helpscout, Gorgias, and Kayako • Project Management and Documentation tools such as Trello, Jira, ASANA, Confluence, Clickup, Monday, and Tableu • Accounts/Messaging platforms including Zopim, Olark, Slack, Intercom, Stripe, Recurly, and Spreedly • VOIP Integration services such as Univox, Ringcentral, Dialpad, Twilio, Plivo, and Phaxio • Point Of Sale Systems: Micros, Aldelo, Focus, Revel, Lavu, Breadcrumb, Brink, Speedline, Aloha, NCR, and DMA such as Deliverect, Cuboh, and Nextbite • Remote tools: Esper, AirDroid,Logmein, Teamviewer, Connectwise, NijaOne, With this comprehensive skill set and hands-on experience, I am well-equipped to tackle diverse challenges and contribute effectively to your team's success.
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    HubSpot
    Computer Network
    Remote IT Management
    SaaS
    Technical Support
    Team Management
    Microsoft Power BI Data Visualization
    Helpdesk
    Windows Administration
    Microsoft Hyper-V Server
    SQL
    PostgreSQL
    Microsoft Windows PowerShell
    Python
  • $8 hourly

    • 3.9/5
    • (64 jobs)
    Hey there! I'm a virtual assistant/Helpdesk/IT Admin/Support/VA/General Admin /Canva Designer who's here to help you finish the important and urgent tasks on your To-Do List. Over the years, work experiences taught me really well on these areas. I value clear and effective communication to make sure that I understand your objectives and needs to provide the best service. I am also a Microsoft Certified Professional, a Network Administrator and Technical Support with 10 years of experience in the IT, Administrative, Marketing and Academe Industry. I have professional experience and training in the Information Technology and Network Communications, I am experienced at providing technical support for large, complex data communications network or group of networks. I can support the network infrastructure by installing, configuring and troubleshooting network equipment and systems which I have experience utilizing the processes in my past and current projects. I have been responsible and effective in the plan / design / maintenance of Technology / Network Infrastructure. My extensive experience in managing and delivering projects, determine requirements and planning for network implementation at the enterprise scale. Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners Type in data provided directly from customers Create spreadsheets with large numbers of figures without mistakes Verify data by comparing it to source documents Update existing data Retrieve data from the database or electronic files as requested Perform regular backups to ensure data preservation Sort and organize paperwork after entering data to ensure it is not lost I also offer my different Technical, Marketing, Design skills and expertise in the following services: ✔ MSP Administrator / Tech Support / IT Engineer - Connectwise (Automate and Manage), SyncroMSP, Solarwinds, Splashtop, Freshdesk, Zoho Desk, Atera. ✔ Data Entry - Microsoft Office Tools, Zoho, Gsuite Applications ✔ Video/Audio Editing using Camtasia and Adobe Premier Pro ✔ Photo Editing using Adobe Photoshop, Illustrator, Canva ✔ Internet Research - Lead generation, Tables, Charts, Reports ✔ WordPress: Creating and editing posts. Using the Admin panel, Elementor, Divi themes ✔ PSD to HTML/CSS ✔ Google Docs/Sheets/Slides ✔ Other Applications: Trello, Planner, IT Glue, Teamviewer, Webroot, Hubstaff, TimeDoctor, 3CX, Ring Central, Veeam Backup, Acronis and for different Content, Social Media, Project and Account Management and Virtual Assistant. Communication: Sllack, Zoom, Google HHangouts, Zoho Cliq, Whatsapp, Google Teams Project Management: Asana, ClickUp, Dubsado, Teamwork Accounting and Bookkeeping: Quickbooks E-mail/CRM: Hubspot, Zoho CRM Real Estate Property Management: Tenant Cloud, Takl, Thumbtack Time Tracker: Zoho Books, Harvest Time, TopTracker, Hubstaff, Toggl, Timeproof, Clockify General Tool: Office 365, Google Suites, Last Pass, Kajabi, Shopify, Screenshots: Lightshot, Snag.gy Job Posting: Indeed, Craigslist, Jobstreet Photo Editing: Canva, Remove.bg Video Management: Frame.io Digital Marketing: ActiveCampaign, SalesFlare Convertkit Website Management: Showit Social Media Mngt: Buffer, Hootsuite, Planoly I am an optimistic and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have experienced solving problematic situations and willing to accomplish tasks and accept challenges that would test the limits of my capabilities. You can find a driven, motivated, and goal-oriented person who strives to do great work with great results in me
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    Asana
    Google Calendar
    Virtualization
    Network Administration
    Remote IT Management
    Help Desk Software
    Office 365
    Application Release Automation
    DNS
    Email Security
    Windows Server
    Fortinet
    Administrative Support
    Technical Support
  • $15 hourly

    • 3.8/5
    • (25 jobs)
    I have 11 years of experience as a Helpdesk Representative, providing Technical Support and Customer Service via Voice, Email, and Chat. I can work in a diversified environment, flexible and friendly! I can work with minimal to no supervision. I can handle almost everything about Customer Service work and Technical Support work. I have worked with multitudes of production applications, Zendesk and SyncroMSP, to name a few. I have worked as an IT Administrator, Customer Service Representative, Scheduler, and more. My passion is to deliver high-quality work before the deadline while ensuring client satisfaction by paying attention to detail. I can say with 100% certainty that I would be a great addition to your team!
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    Veeam
    Ubiquiti
    Ticketing System
    Antivirus & Security Software
    Remote IT Management
    VoIP Administration
    Backup Administration
    Server Administration
    Google Workspace Administration
  • $35 hourly

    • 4.9/5
    • (17 jobs)
    "Teamwork is the ability to work together towards a common vision. It is the fuel that allows common people to attain uncommon results." - Andrew Carnegie Hello there! My name is Erick. I am a passionate IT professional with more than 12 years of experience in providing customer and technical support to different Fortune 500 US-based companies. These companies include (Dell Computers, Coca-Cola IT Helpdesk, Sport Clips- Salon Ultimate and a few MSP companies). I've worked as a Senior Remote Desktop/Network Engineer for several MSP companies based in the US, Canada and Australia. Qualification Highlights: Datto Certified Practitioner in RMM Datto Certified Practitioner in Autotask PSA Datto Certified Deployment Specialist in Continuity Datto Certified Deployment Specialist in RMM Datto Certified Practitioner in Networking ConnectWise Manage 101 User Connectwise Automate 101 User Connectwise Control 101 User IT Glue Certified Professional: User Level 1 Threatlocker Ringfencing CyberHero CompTIA A+ ITIL V3 Certified Lean Six Sigma Yellow Belt Since I started working as an IT professional, I have gained IT knowledge in: Ticketing system: - Datto AutoTask PSA - Halo PSA - Connectwise Manage - Syncro MSP - Atera MSP - Jira - RepairShopR - Freshdesk - Zoho Desk - Zendesk - ServiceNow - Siebel / Dellserv RMM: - Syncro MSP - Atera MSP - NinjaOne RMM - Datto RMM - Connectwise Screenconnect - Solarwinds RMM - LogMeIn Central Remote Control software: - Splashtop - LogMeIn - Anydesk - GoToAssist - BOMGAR - TeamViewer - Solarwinds N-Able MSP Anywhere KB Management System: - IT Glue - Hudu - Service Now KB - Jira Confluence - Atera KB - Syncro KB Phone System: 3DUC 3CX SASBOSS ACCESS4 Password Manager: Password Boss Bitwarden NordPass Keeper Bitwarden Lastpass 1Password MDM: O365 Admin Microsoft Azure AD Microsoft Entra Microsoft Intune Windows 365 CIPP Email Data Backup: Dropsuite Datto Backupify Acronis Cyber Protect Clous Backup N-AbleCive Data Protection Veeam Backup for O365 Avanan Email Security Service: Cofence Mail Protector Proofpoint GraphUs Ironscales Cydef Mailguard MDR/EDR/XDR platform: Todyl EDR Datto EDR Rocket Cyber SAAS alerts Huntress Augmentt Cloud Controlled Networking: Cisco Meraki Microsoft Intune Privatise VPN Tailscale Backup Solutions: - Acronis Cloud Backup - Veeam - FABS Backup - N-Able Backup Console - Carbonite - Box / Dropbox - OneDrive - Shadow Protect - Nakivo Backup AV, Firewall, and anti-spam: -Threatlocker - Autoelevate - Sonicwall - Fortinet - ESET - Sophos - Malwarebytes - Todyl - Webroot - Sentinel One - Galactic Scan File-Sharing: - One Drive - Dropbox - Sharepoint - Google Drive / Drive Filestream Database Servers: - Microsoft SQL Server 2019 - Microsoft SQL Server 2008 My troubleshooting skills are but are not limited to: - Windows / Mac basic and advanced troubleshooting - Gsuite administration / Migration - Zoom administration / Migration - O365 administration / Migration - Microsoft Entra administration - Windows 365 Administration - Microsoft Intune Management - VM administration - Online/Cloud Backup Management (Acronis) - Image Backup (Veaam) - Synology NAS backups administration - QNAP NAS backups administration - Unifi/Ubiquiti device administration - Active Directory Management - Server Administration - Patch Management - Virus monitoring and removal - Advanced Windows and Mac Hardware troubleshooting and maintenance - Multi-function Printer setup and troubleshooting - Software installation and compatibility troubleshooting - File or folder permission management - Basic Network Troubleshooting - Firewall /Router Setup - Port forwarding, Wireless configuration, MAC filtering, Firewall - Password Manager administration - MFA administration
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    Server Administration
    Managed Services
    Network Engineering
    macOS
    System Administration
    IT Management
    Mac OS X Administration
    Remote IT Management
    IT Support
    Helpdesk
    Customer Support
    Desktop Support
    Technical Support
    Phone Support
    Email Support
  • $12 hourly

    • 5.0/5
    • (2 jobs)
    Helpdesk Lvl 1 / Technical Support Microsoft Exchange Servers Office 365 Windows Servers HYperV Labtech Solarwinds Connectwise Zendesk
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    Remote IT Management
    Customer Relationship Management
    Helpdesk
    Administrative Support
    Technical Support
    Microsoft Active Directory
    Windows Server
    Microsoft Exchange Server
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    Greetings, I am a highly skilled and versatile IT and Marketing professional with a wealth of experience in various domains. My expertise encompasses a wide range of services, including network management, email marketing, SEO, web hosting, lead generation, and proficiency in various platforms. With a passion for ensuring seamless operations and delivering outstanding results, I have led successful projects across multiple disciplines. IT Skills: Network Management: With extensive experience in managing LAN, WAN, and VPN infrastructures, both for internal and external networks, I have optimized WAN performance and ensured secure communication by implementing robust security protocols, including Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Active Directory Administration: My proficiency in managing Active Directory environments ensures streamlined user management and authentication processes, contributing to a smooth and efficient network ecosystem. Synology Administration (NAS): I possess the expertise to handle Synology NAS systems effectively, ensuring reliable data storage and access for seamless business operations. Server Management: I am well-versed in managing on-premise and cloud-based servers, continuously monitoring their health and performance to align with specific business needs. Marketing Skills: Email Marketing: I excel in setting up and executing effective email marketing campaigns. Furthermore, I educate employees on best practices, email security, and etiquette, fostering a culture of awareness to prevent spamming and promote email safety. SEO Expertise: Specializing in optimizing websites for enhanced user experience and improved search engine rankings, my skills include conducting SEO audits, building backlinks, and implementing local SEO strategies to increase online visibility and organic traffic. Lead Generation: I have a proven track record of successfully leading lead generation teams, helping businesses achieve higher conversion rates by verifying the accuracy of lead information and implementing effective lead generation strategies. Web Hosting and Security: I manage web hosting environments with a strong focus on ensuring site security and reliability, providing users with a seamless experience while protecting against potential threats. VOIP System Management: With expertise in managing and monitoring VOIP systems, including call recordings and backups, I enhance communication efficiency and maintain call data records. Platform Expertise: As an expert in GSuite, Hostinger, HostGator, Cloudflare, Vultr, and cPanel, I possess comprehensive knowledge of these platforms, enabling me to provide seamless integration, optimization, and troubleshooting to meet your business's specific requirements. With my proficiency in setting up DKIM, SPF, DMARC, SSL, domain configuration, and DNS, I can guarantee secure and robust email and website operations while leveraging the full potential of these platforms. Let's collaborate and drive your business to new heights of success with my comprehensive IT and Marketing skills, along with my expertise in various platforms. I am committed to delivering exceptional results and contributing to the growth of your organization. Feel free to contact me to discuss your specific needs and objectives. Thank you for considering my expertise, and I look forward to the opportunity to work together.
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    Leadership Skills
    Email Campaign Setup
    Web Host Manager
    Web Hosting
    Email Security
    Email Spoofing Detection
    Email Deliverability
    Email Marketing Strategy
    Local SEO
    Computer Hardware Installation
    VoIP Administration
    Digital Marketing
    Remote IT Management
    Microsoft Active Directory
    System Administration
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    I am an experienced and talented IT engineer with over 15 years in the field, having been involved with multiple projects I have quickly picked up valuable skills and put these to good use on every project I encounter. In addition to IT Support and Windows build, design and Implementation. I have also led several teams of engineers, been in a myriad of management roles, have been involved in stakeholder meetings and management design decisions over my varied career. I am ambitious, motivated and results focused self-starter with the ability to quickly adapt to changing climates and requirements, whilst maintaining high-quality results. An excellent communicator and team player, with a proven track record in Windows, macOS Support and Windows deployment, SCCM and configuration technologies as well as various virtualization methods and cloud technology. Capable of working to strict deadlines, challenging budgets, and calm under pressure, with the ability to solve complicated issues.
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    ConnectWise Automate
    End User Technical Support
    Remote IT Management
    US English Dialect
    Cisco Meraki
    Computer Network
    VMware Administration
    Veeam
    Microsoft Windows
    Deployment Automation
    Office 365
    Linux
  • $10 hourly

    • 5.0/5
    • (1 job)
    Tech maven with almost 3 years diving deep into the digital world, and nearly 2 years juggling customer service finesse. From nailing major tech hiccups to consistently scoring big on monthly CSAT, I'm your go-to pro. Merging techie brilliance with a client-first mindset, I'm all set to amp up your projects with seamless IT prowess and client bliss. Ready to join forces and crush it in the tech scene! 🌐💻
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    IT Service Management
    IT Support
    Troubleshooting
    Ticketing System
    Microsoft Active Directory
    Remote IT Management
    Technical Support
  • $11 hourly

    • 5.0/5
    • (1 job)
    I've been with technical support for 8 years now and I've dealt with different kinds of technical issues. My current job is focusing with business customers. We managed their internet problems, their cloud pbx system and business sip. I've also handled healthcare accounts for 1 year in 2 months. I've been a prior authorization representative for prescription and medical benefits at Optum Rx and I've also handled Benefits and Eligibility and Claims processing at United Health Care. My most recent experience is working as a Medical Virtual assistant of a Rheumatologist in California. Here are my roles: - Patient scheduling - Patient Follow up - Pharmacy Refill - Prior Authorization Submission - Claims Follow up - Updating Labs Report - Insurance Verification
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    Technical Support
    Email Support
    HIPAA
    Microsoft Office
    Customer Service
    Network Administration
    Data Entry
    Insurance Claim Submission
    Typing
    Citrix
    Salesforce CRM
    Remote IT Management
    Healthcare Management
    Office 365
  • $25 hourly

    • 5.0/5
    • (1 job)
    Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, System Level Testing. Comprehensive SDLC, Validation and Verification implementation. Strong Knowledge of C, C++, C#, HTML, JavaScript, XML, ASP.NET, VB6.0, VB.NET and JAVA Experience in testing database applications such as Microsoft Access, Oracle and Microsoft SQL Server. Knowledgeable in creating dashboard reports using SAP Crystal Reports, SQL Reporting Services and .Net Experience in using handy terminals, industrial printers and other communication devices as system peripherals Quick learner with a passion towards new technologies. Possess effective communication abilities to deal efficiently with the clients. Analytical and creative thinker with an ability to develop effective and efficient solutions with zero tolerance for mistakes. Trainings Attended Project Management Advanced Supervisory (People Handling Skills) Basic Supervisory (Awakening the Leader in You) Application Performance and Network Microsoft Official Course 10264A: Developing Web Applications with MS Visual Studio 2010 Positive Attitude Seminar The Art and Science of Communication The Art of Staying Focused New Project Manager Essentials Developing a team of Creative Gurus Building Innovation Cultures and Leaders Forging Ahead with Perseverance and Resilience CompTIA A+220-1002: Application Installation, Networking and Tools Select Projects Implemented Internalization of Equipment Driver/Mapping Software for Probe Operation Created drivers that communicate to a third party software automating the manual equipment processing resulting to 1M$ cost saving to the company Automation of Test Operator Interface Automatically sets the handler binning based from test program requirements Implements operator certification validation prior operating equipment in compliance with the Automotive Industry Standard Requirements Automation of Machine Critical Alarm and Recipe Download Developed an internal system to replace existing commercial SECS/GEM equipment interface protocol with RS232/GPIB solution which reduced system purchase cost by 99% Material Control System Allows users to transact and inventory materials through bar code handy terminals and tablet PCs. Added security is provided for high value materials like gold wire that will allow in-charge to be notified in case of missing and abnormal transactions based on conditions provided. BIR Accredited Computerized Accounting System Allows users of LSI group and test RND group to process material ledgers, debit/credit, variable cost and fixed cost Quality Assurance System Created systems that involves statistical process control value inputting, computations, graphical reports and online approval Created an e-Document system for company standards that allow users and specification owners to deliberate and save the final documents for audit and internal references. Created inventory system for machines, testers and other devices with information, location and progress monitoring of calibration schedule Mary Grace Reyes Section Manager, ON Semiconductor Emmanuel Bustamante Contact numbers are available upon request. IT Manager, ROHM Electronics Character References Linux / UNIX Commands and Shell Programming/Scripting Ongoing online course at edX.org Professional Development
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Software QA
    Software Systems Engineering
    Software Debugging
    Remote IT Management
    IT Management
    Project Management
    ASP.NET
    VB.NET
    C++
    C#
    Bash Programming
    SQL Programming
    Information Technology
    Software
    Microsoft Virtual Server
  • $18 hourly

    • 5.0/5
    • (1 job)
    I am a seasoned IT professional with a wealth of experience as a senior consultant specializing in cross-platform technologies. With a deep understanding of operating systems like Windows, macOS, Linux, and mobile platforms, they excel in tackling complex technical challenges and devising innovative solutions that seamlessly integrate across different systems. My strong problem-solving skills and strategic thinking make me invaluable in overcoming many IT related objectives. In addition to my technical expertise, I possesses excellent communication and client management skills. I am adept at conveying complex technical concepts to both technical and non-technical stakeholders, ensuring clear understanding and alignment with client objectives. My ability to build and maintain strong client relationships allows me to understand client needs and deliver tailored solutions. I am also highly skilled in project management and team leadership. I can effectively manage IT projects from inception to completion, ensuring timely delivery and budget adherence. With a focus on strategic planning and risk management, I am well-equipped to identify opportunities for growth and innovation while mitigating potential risks associated with IT projects and operations.
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    WordPress Consultation
    WordPress Development
    Linux System Administration
    Windows Administration
    Office 365
    Remote IT Management
    Server & Virtualization Software
    Disaster Recovery
    System Monitoring
    Security Management
    Troubleshooting
    Server Administration
    macOS
    Microsoft Active Directory
    IT Support
  • $30 hourly

    • 5.0/5
    • (11 jobs)
    Systems Administrator with combined 12 years of experience in technical support, server and systems administration. Specialised in remote support, administering Microsoft 365 and Windows Servers. I have done migrations from on-prem servers to Azure environment helping clients reduce their expenditures. - Remote Desktop Support - Active Directory - Windows Server Administration - Microsoft 365 Administration - Azure - AWS - Proofpoint - Datto RMM, Backupify - Webroot - Teamwork Desk
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    VMware ESX Server
    Remote IT Management
    ITIL
    Technical Support
    Business Process Outsourcing IT Services
    Desktop Support
    Microsoft Azure
    Office 365
    Windows Server
    Microsoft Active Directory
  • $6 hourly

    • 5.0/5
    • (0 jobs)
    I am an IT Professional that can provide service via phone, email or chat. I a skilled in web development using PHP (Laravel, Codeigniter and Native PHP), AJAX, Javascript, CSS (Bootstrap) and HTML5. I am currently working as Full Stack Web Developer handling a large scale system for our local governenment. As an IT Professional, I had a wide experience in handling many varieties of concerns and request. I was responsible in performing software and hardware troubleshooting via phone, email and chat. I Created Web pages required by my job and clients. I can work remotely with minimum supervision. Working in a team is one of my greatest strengths, although I can also perform alone. I am very flexible in handling a wide variety of tasks for IT and Web Development. Work schedule is not a problem. I experienced working in night shift, even on holidays and weekends. Going an extra mile for my job is also one of my biggest trait.
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    Microsoft SQL Server Programming
    MongoDB
    MySQL
    SQL
    Remote IT Management
    Hardware Troubleshooting
    Software Configuration Management
    Microsoft Office
    Remote Management Software
    Remote Connection Support
    Bootstrap
    JavaScript
    CSS 3
    HTML5
    Software Maintenance
  • $7 hourly

    • 5.0/5
    • (6 jobs)
    In this space, I showcase my skills and experience that align with your needs: Skills: Phone Communication Email/Chat Support Technical Troubleshooting Graphic Design (using tools like Canva and Adobe Photoshop) Photography Administrative Tasks Data Entry Lead Generation Email Management Social Media Management Tools and Platforms: Airtable Asana Business Suite (such as Facebook and Instagram) Remote PC WRS Health Google Suite (Gmail, Docs, Sheets, etc.) Microsoft Office (Word, Excel, PowerPoint) Zendesk FreshDesk UPS Tracking LinkedIn Sales Navigator Calendly Amazon Seller Central Zoom Meeting Mailchimp Slack Microsoft Teams Experience: - Successful implementation of effective phone communication strategies to provide exceptional customer service. - Proficient in managing email and chat platforms to handle client inquiries promptly and professionally. - Technical troubleshooting expertise to resolve software and hardware issues. - Skilled in graphic design, utilizing Canva and Adobe Photoshop, to create visually appealing content. - Photography experience capturing high-quality images for various projects and campaigns. - Efficiently handling administrative tasks and data entry with accuracy and attention to detail. - Proven track record in lead generation and maintaining customer relationship management. - Email management proficiency, ensuring prompt responses and organization of correspondence. - Expertise in managing and growing social media presence across multiple platforms. With these skills, experience, and proficiency in various tools and platforms, I am well-equipped to meet your needs and deliver exceptional results.
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    Customer Service
    Helpdesk
    Technical Support
    Order Fulfillment
    Interpersonal Skills
    Customer Support
    Remote IT Management
    Freshdesk
    Email Support
    Online Chat Support
    Zendesk
  • $8 hourly

    • 0.0/5
    • (1 job)
    List of the software/services I am familiar with: Industries I have supported: 💻 IT / HelpDesk / Technical Support, MSP Basic Applications: ➠ MS Office Applications, Office 365 Administration Ticketing Tools: ➠ Service Manager Console ➠ Jira ➠ Zendesk ➠ Kaseya BMS ➠ Service Manager Console Remote Access Tools: ➠ LogMeIn ➠ ScreenConnect ➠ TeamViewer ➠ Kaseya VSA ➠ RemoteCall ➠ Liveconnect KNOWLEDGE BASE: ➠ ITGLUE ➠ CONFLUENCE The applications above are the most recent ones that I have used. Here are the scopes I have covered: ✅ Windows OS troubleshooting and Patch installation updates. ✅ Active Threat, Virus & Ransomware Idea removal. ✅ Printer setup, MFP management troubleshooting ✅ Remote Desktop troubleshooting, Remote Desktop (cloud troubleshooting) ✅ Active Directory Administrator ✅ Microsoft 365 Administrator ✅ VPN Setup -------------- TikTok Live Battle Scheduler | Organizer | Engagement Strategist As a dedicated TikTok Live Battle Scheduler, I specialize in creating seamless, high-energy experiences for creators and their audiences. My focus is on turning each live session into a competitive and entertaining event that builds connections and drives engagement. What I Excel At Strategic Scheduling: I organize battles to maximize engagement, aligning time slots with audience activity for peak participation. Creator Collaboration: I work closely with creators to curate competitive and exciting lineups that keep audiences entertained. Community Building: By scheduling battles tailored to fan interests, I help strengthen the connection between creators and their supporters. Attention to Detail: I ensure no overlap or conflict in scheduling, creating a smooth and professional experience for all participants. If you think I am a good fit for your campaign or company, I'm looking forward to be working with you.
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    Technical Support
    Microsoft Exchange Online
    Desktop Support
    Online Chat Support
    Email Support
    Troubleshooting
    Remote IT Management
    Microsoft Active Directory
    Office 365
    Microsoft Exchange Server
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly skilled IT Service Desk Engineer with ample experience in Software Installation, Hardware Troubleshooting, Azure AD Management and Company Tools Account Creation. Using Chat and Email platform in communicating with users.
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    Account Management
    IT Asset Management
    Computer Hardware Installation
    Remote IT Management
    Remote Connection Support
    VPN
    Hardware Troubleshooting
    Computer Hardware
    Software Testing
    Microsoft Active Directory
    Email Support
    Online Chat Support
    Microsoft Azure Administration
    Microsoft Azure
    Technical Support
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    Go High level or Cometsuite Management, Active Campaign Management, Email Management, Social Media Management. Canva Design, Database Management, Lead Extraction from cometsuite and from Facebook Ads, Customer Relationship Management tasks. Additional Skills: Data Entry, Communication Skills, Medical Records Retrieval, Problem Solving, Time Management Skills, Take-Charge Attitude, Organizational Skills Web Design (HTML, CSS, Bootstrap, Browser Developer Tools, Command line), Full command of Microsoft Office Suite, Basic Networking Skills, Data Entry, Software/Hardware Troubleshooting
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Remote IT Management
    Data Management
    Microsoft Word
    Medical Records Software
    Google Docs
    Typing
    Data Entry
  • $7 hourly

    • 0.0/5
    • (1 job)
    Hi there! Let's cut to the chase and let me show you my skills that can help you with your business. 😍 I am highly skilled with the following in which you can use as a decision to HIRE ME: - Expert Appointment Setter - Customer Service Expert (Phone, Chat, Email) - Travel & Hotel Hospitality - Receptionist Expert - Social Media Manager - Skilled Data-Entry Specialist - Personal and Executive Assistant
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Remote IT Management
    Cold Calling
    Data Entry
    Data Analysis
    Customer Retention
    Lead Generation
    Telemarketing
    Phone Support
    Email Support
    Online Chat Support
    Travel & Hospitality
  • $10 hourly

    • 0.0/5
    • (1 job)
    With my past experiences, I am a quick learner and i can adopt easily to the environment. I'm eager to learn new things and explore other skills. Commitment and my Passion in this industry is the one that keeps me thriving to have more experiences and knowledge.
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    VPN
    Video Editing
    Remote IT Management
    Network Engineering
    Computer Hardware
    Adobe Photoshop
    Customer Service
    Email Support
    Online Chat Support
    VMWare
    Microsoft Azure
    Office 365
    Windows Server
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am a knowledgeable I.T. team member with background setting up, maintaining, and repairing user stations. Works well independently on diverse support projects and kept impeccable records. Experienced troubleshooter and critical thinker with great problem-solving abilities.
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    Remote IT Management
    Office 365
    Technical Support
    Remote Management Software
    Phone Communication
    Windows Administration
    Tech & IT
  • $10 hourly

    • 0.0/5
    • (1 job)
    I am currently a Technical Engineer who wants to develop and widen my knowledge and skills with a different career
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Appointment Scheduling
    Computer
    Remote Connection Support
    Remote Management Software
    Remote IT Management
    Email Support
    IT Support
    Communications
    End User Technical Support
    Technical Support
    Software Systems Engineering
    Software
    Data Entry
    Information Technology
    Office Design
  • $10 hourly

    • 0.0/5
    • (1 job)
    Experienced Remote IT Support Specialist With over a decade of experience in remote IT support, I have collaborated with diverse IT businesses worldwide, delivering exceptional customer service and technical solutions. Key Skills and Expertise: IT Support and Customer Service: Proficient in providing comprehensive IT support and customer service to meet client needs. Operating Systems: Extensive knowledge of Windows OS and Android platforms. Email Marketing and Automation: Familiar with email marketing strategies and automation tools. Project Management: Experienced in managing projects using Zoho Projects. Web Development: Skilled in HTML, CSS, and WordPress for website development and maintenance. Content Creation: Proficient in using Canva and AI tools to create engaging YouTube content. Personal Attributes: I am a proactive and curious professional, always eager to explore new technologies and methodologies. My commitment to continuous learning enables me to adapt to evolving industry trends and deliver innovative solutions. If you're seeking a dedicated and knowledgeable IT support specialist, WordPress Administrator or Canva Creator, I would love to connect and discuss how I can contribute to your projects.
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Video SEO
    Bing AI
    Leonardo Ai
    Gemini
    ChatGPT
    Canva
    Intercom
    ServiceNow
    Remote IT Management
    Business Process Outsourcing IT Services
    IT Service Management
    WordPress
    WordPress Plugin
    WordPress Theme
    Information Technology
  • $12 hourly

    • 0.0/5
    • (1 job)
    Greetings! 🌟 Welcome to my profile! As a System Engineer with over five years of experience in the IT industry, I have developed strong skills in cybersecurity, bookkeeping, and service coordination. I have completed multiple certifications, such as Helpdesk Habits, Microsoft 365 Fundamentals, and General Virtual Assistant Training, to enhance my technical abilities and industry-specific knowledge. 🌇I am passionate about business and finance, and I enjoy learning about modern technologies, working on challenging projects, and meeting with like-minded people. 🏆My goal is to use my skills and expertise to help organizations manage their accounts, secure their systems, and optimize their performance. I have excellent communication skills, including writing, speaking, and active listening, and I value client satisfaction, collaboration, and continuous improvement. 📊 I am interested in a new challenge and an opportunity to use my skills in a dynamic and innovative environment. Let's connect! I'm eager to contribute my skills to your organization's success. HIRE ME! 🚀 *wink*
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    Search Engine Optimization
    Cybersecurity Management
    Computer Systems Engineering
    Employee Onboarding
    Office 365
    Virtual Assistance
    Remote IT Management
    VPN
    Microsoft Azure Administration
    Communication Skills
    Phone Communication
    Server
    ConnectWise Automate
    Customer Service
    Tech & IT
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Achievements English Consistent top performer every month-end. (individual and Team) Maintained a good rating of APG (Above peer group). Team handled are always on top *Licensure Examination for Teachers - BOARD PASSER September 2011
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    Remote IT Management
    Microsoft Azure Administration
    Microsoft Azure
    Windows 11 Administration
    Team Management
    Help Desk Software
    Software Configuration Management
    Microsoft Windows PowerShell
    Microsoft SharePoint
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Microsoft 365 Copilot
    Microsoft Active Directory
    Installation Testing
    Software Testing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I'm a Electronics Engr. graduate that the line of work focusing on network management and maintaining servers and computer from my previous job. -Eager to explore more about online job. -Expanding my artistic side of myself. -Finish projects on time as needed.
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    Picture Upload
    Woodworking
    Graphic Design
    Remote IT Management
    Thumbnail
    Cover Art Thumbnail
    YouTube Thumbnail
    Computer
    Network Engineering
    Management Information System
    Arts
    Computer Network
    Computer Maintenance
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Hey there! 👋, what are you looking for? 👀 Looking for an IT Specialist VA? Well, I'm here 😉🤝 Please check below for your reference: 👇👇👇 💎IT Support Specialist | Identity Access Management (IAM) 🔶Managing user accounts (Joiner, Mover and Leavers) 🔶Delete and restore users in Azure 🔶Add users and groups 🔶Reset password 🔶Managing Microsoft Identity Management tools like MIM Portal and MIM Sync Engine 🔶Provide Level 2 and Level 3 support to the client for any account access issues 🔶Monitoring managed servers ensuring that there are no bottleneck in utilizing of resources and ensuring that all drives have free spaces with above 20% threshold 🔶Perform investigation and root cause analysis for high severity incidents 🔶Single Sign-on Setup in Azure (SAML and OAuth/Open ID Connect) 🔶Collaborate with the client to gather technical requirements regarding their requests 🔶Issuing, renewal, and revocation of External SSL Certificate (Digicert) 💎Remote Desktop Support 🔶Providing a 1st and 2nd level of support to the end-users. 🔶Assisting the end-user for software installation 🔶Troubleshoot outlook issues: Freezing Outlook application, Inbound and outbound email issue, and organize emails 💎Technical Support 🔶Installing, diagnosing, and resolving hardware, software, and network issues 🔶Maintaining all workstation, printers, and network devices in good condition 🔶Performing backup of files for all end-users 🔶Setting up and deploying new workstations 🔶Configure network devices (Router, Switches, Wireless Router, and Repeater) 🔶Troubleshooting network devices 🔶Coordinate with the Internet Service Provider (ISP) if there is an ongoing maintenance and outage from them 💡 Key SKILLS 💡 ✔ Knowledgeable in using of Remote Tools 👉Microsoft Quick Assist 👉Microsoft Remote Desktop Connection 👉Teamviewer ✔ Knowledgeable in Ticketing System 👉ServiceNow 👉Jira (Upskilling) 👉Zendesk (Upskilling) 💡 Ongoing Education and Training 💡 ✔ Windows Server Administration ✔ Microsoft 365 ✔ Linux Administration ✔ Python and PowerShell Scripting
    vsuc_fltilesrefresh_TrophyIcon Remote Management
    Remote IT Management
    Windows Server
    Technical Support
    Troubleshooting
    Network Administration
    Microsoft Azure
    Microsoft Active Directory
    Microsoft Power Automate
    System Administration
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    With a strong foundation in HubSpot management, I specialize in optimizing workflows, managing CRM data, and enhancing marketing automation to drive growth and efficiency. My expertise ensures that your business can leverage HubSpot to its fullest potential, resulting in streamlined operations and improved customer engagement.
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    Data Analysis
    Web Scraping
    Data Extraction
    Data Entry
    HubSpot
    CRM Automation
    Remote Management Software
    Remote IT Management
    Microsoft Excel
    Technical Project Management
    Phone Communication
    Tech & IT
    Technical Support
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