The Best Root Cause Analysis Specialists For Hire In the Philippines

Check out Root Cause Analysis Specialists in the Philippines with the skills you need for your next job.

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$35 hourly
- 5.0/5
- (24 jobs)
Tired of wasting hours on follow-ups and chasing leads that go nowhere? Let automation handle it for you. 👋 Hey there, my name is Jun (pronounced like the month). I’m a funnel marketing automation expert who helps businesses scale through automations. If you’re like most agents or consultants, you probably spend more time following up with leads than closing deals. You’re working hard, but what if you could start working smart? What if you could... ✅ Stop spending hours on cold leads and focus on those ready to buy. ✅ Let a system nurture leads automatically so you can concentrate on closing deals. ✅ Get your evenings and weekends back while automation does the busy work. The old-school grind of endless calls and emails isn’t necessary if you’re equipped with the right tools. I’ve created a system that does the heavy lifting for you. For only $149, my Automated Lead Generation System integrates Meta and Pipedrive to streamline your sales process. Here’s how it helps: 1️⃣ Automatically captures leads from Meta and organizes them in Pipedrive. 2️⃣ Sends instant follow-ups so no lead goes cold. 3️⃣ Prioritizes your leads so you’re spending time on those who are ready to act. It’s not just about more leads—it’s about getting your time back and focusing on what really matters. Ready to see how automation can transform your business? Check out my project catalog to get started with your own lead generation system.

Root Cause Analysis
Facebook Messenger
Chatbot Conversation Steps
Chatbot Integration
Chatbot Flow Design
Chatbot Development
Messenger Marketing
Adobe Illustrator
Data Entry
General Transcription
Lead Generation Chatbot
Sales Funnel
Digital Marketing
Make.com
ManyChat
$25 hourly
- 5.0/5
- (6 jobs)
Strategic and results-oriented Administrative and Business Support Specialist with over a decade of experience in optimizing operational workflows, streamlining administrative processes, and supporting organizational goals with precision. Known for impeccable attention to detail, proactive problem-solving, and an unwavering commitment to excellence, I bring proven expertise in managing high-stakes tasks and enhancing productivity for teams and executives alike. Leveraging advanced organizational skills and a solutions-focused approach, I excel in creating efficient systems, handling complex scheduling, managing communications, and ensuring data accuracy across all administrative functions. With a strong foundation in business support, I am adept at managing multiple priorities in high-pressure environments and adapting to evolving needs to maximize productivity and support overall business objectives. Core Competencies: Executive & Team Support | Operations Management | Project Coordination Document Control & Data Integrity | Task Prioritization & Process Improvement Effective Communication | Confidentiality & Professional Discretion With a proactive, results-oriented approach, I am committed to delivering top-tier administrative and business support, ensuring your organization's success and growth.

Root Cause Analysis
Customer Relationship Management
QA Management
Business Operations
Customer Retention
People Management
Zendesk
Email Communication
Telemarketing
$15 hourly
- 4.6/5
- (5 jobs)
I am an experienced Vendor Management Specialist and Global Account Coordinator in a Globally competitive Freight Bill Audit and Pay (FBAP) company, handling end-to-end business process for the Client and its Carriers/Vendors and in a Financial Service setting. Account/Vendor management includes but not limited to Client/Vendor engagement via email. Manage Purchase Orders, from sending to Vendors to regular ETA follow up activities Trace and Tracking of PO's and update status and notes in the system Confirming deliveries Request and receive Vendor Invoices Validate/Audit Vendor Invoices, making sure all items in a Purchase order are billed correctly, Customer PO numbers are correct, Item Codes correct, Serial Numbers correct, Model# are correct, Original and Destination match, Quantity match and rates/quotes billed are matching Enter Invoices into the system for processing to payment Facilitate scheduled and ad hoc meetings with Vendors and operational issues. Manage Rates/contract review and set-up in the system for auto rating. GL coding analysis and set-up. Root cause analysis and fixing. Continues improvement for automation such as EDI implementation and auto rating. Work with the Audit in the daily production workflow making sure invoices are process timely and production is maximized. Manage emails, acknowledge and email responses, answer and resolve Vendor/Client concerns, issues and escalations. Top Clients and Carriers I handled were HP (EMEA Region), Thermo Fisher Scientific and Life Technologies (APAC Region) and Givaudan (APAC Region), including the top Carriers under these Clients such as UPS, Panalpina, TNT, Schenker, Kentitsu, OIA Global, Expeditors, Kuehne + Nagel and including Domestic Vendors.

Root Cause Analysis
Vendor Management
Supply Chain Management
Data Entry
Email Communication
Financial Audit
Administrative Support
Logistics Management
Communications
Customer Service
Managed Services
Third-Party Logistics
Employee Onboarding
Meeting Notes
Data Analysis
$10 hourly
- 4.9/5
- (8 jobs)
Hi, my name is Shoban and I am an Account Administrator, Research Specialist and Client Services Support Expert. I provide administrative assistance. I handle client communications via phone, email, and chat. I create data and maintain spreadsheets. Previously, I was a B2B client specialist for AsiaTechPodcast, I provide support to the clients of the business and my main duty was to reach out to hosts and schedule clients for podcast shows. I also assist with troubleshooting the errors that the clients encounter joining the meetings. Prior to this, I was an Amazon Account Manager for an Amazon Seller from Canada. I help with stock control, bookkeeping, quality compliance, purchase orders, and reviewing stock categories. I offer services such as Account Management, Amazon product research wholesale and online arbitrage, Product Shipments, Managing Refunds, and Managing customer communications. Aside from this, I can also do Shopify admin tasks such as order tracking, data entry, customer service, and many more. I am familiar with tools such as Tactical Arbitrage, Keepa, Jungle Scout, Amazon DS Quickview, FBA calculator, Google Sheets, Asana, and Amazon seller central which I use for my daily product research and admin tasks. I am also familiar with CRMs and I am capable of learning new tools as necessary. Before this, I worked as a Quality Assurance Specialist, I evaluate customer service representatives' calls, emails, and chat on a daily basis. I rate an interaction based on certain service level criteria. I also transcribe the calls and proofread the chat and email interactions which were part of my responsibilities. Here I was able to develop my active listening skills and sharpen my eye for details. Formerly a Customer Support Specialist for SAP Concur for 3 years, where I provided assistance to their software users. And prior to this, I served as a Trainer / Technical Support for Comcast for their cable and internet subscribers. With many years of experience, I have proven success and have developed my communication skills. I am a freelancer ready to provide you with efficient, reliable, flexible, and honest support. I can work with minimal supervision, communicate, and give updates on the status of my work output. You can be assured that I will deliver excellent service and meet expectations. Shopify Skills • Website Creation • Administration • Product Description Optimization • Photo Editing / Uploading • Order Tracking • Customer Service • Facebook Ads Management Amazon Skills • FBA Shipments • Amazon Product Research • FBA Profit Analysis • Amazon Seller Central • Online Arbitrage / Wholesale • Inventory Management • Managing Customer Feedback Rating Client Support and Technical Support Skills: • Fluent English Communication • Professional Call/Chat/Email Handling • Customer Account Management • Expense Report Management • Cable, Internet, and Phone Troubleshooting Quality Consultant Skills: • Call Evaluation • Proof Reading • Process Documentation • Escalation Management • Meeting Facilitator/Scheduler Trainer Skills: • Process Onboarding • Classroom Training Facilitation • Employee Data Management • Cross Department Collaboration • Constructive Coaching Tools Handled: • Shopify • Facebook for Business • Amazon Seller Central • Tactical Arbitrage • Amazon FBA • Jungle Scout • Keepa • TWF Buy Box Scope • DS Amazon Quickview • Asana • Microsoft Office • Google Docs • SAP Concur • Salesforce • HMC • Incontact • ServiceNow • SharePoint • Microsoft Office • Google Docs • Paint 3D • Canva

Root Cause Analysis
Quality Assurance
Amazon FBA
Technical Support
Active Listening
General Transcription
Email Etiquette
Administrative Support
Data Scraping
Customer Support
Email Communication
Proofreading
Data Entry
Online Chat Support
$40 hourly
- 5.0/5
- (45 jobs)
Hi! I'm She. Let me help you build your presence online, upscale your social media feed, provide value to your viewers, and drive traffic to your website through social media creatives. For graphic designs and social media content creation, please feel free to check my portfolio and Instagram page: bit.ly/3mX3qF9 bit.ly/3JLbMtg Here are the tools/platforms that I have experience with: Tawk Telegram Wordpress Thrive Themes Elementor Divi Builder Setka Buffer Hootsuite Later Cloud Campaign MeetEdgar ContentCal Preview Planoly SkedSocial Grum Postfity Tailwind Socijam YouTube Adobe Premiere Pro Camtasia Lumen5 iMovie Slideshare Kajabi Skool Circle Facebook Pinterest Instagram Twitter LinkedIn Google+ Everwebinar Infusionsoft Kartra ConvertKit Aweber Active Campaign Missing Lettr Asana Trello Slack Signal Basecamp Canva Crello Adobe Express Easil Creative Fabrica Studio Kittl Libsyn Anchor SoundCloud Bluehost Thrivecart Photoshop Pixlr Siebel Genesys Live Chat Live Person Right Now NICE Empower Google Docs Calendly Google Calendar MS Word MS Excel MS Powerpoint

Root Cause Analysis
Online Chat Support
Call Center Management
WordPress
Quality Control
Customer Support
Sales Operations
Graphic Design
$7 hourly
- 5.0/5
- (1 job)
Experienced People Manager with over 10 years of corporate cross functional experience and cross –process expertise in varying and increasing roles in Operations, HR Selection & Recruitment and Learning & Development in the BPO / Shared Services industry supporting various verticals ( Banking/Financial Services, Customer Service, Collections, Fraud & Disputes, Back Office) and geographies (Philippines, United States, United Kingdom, Canada, Australia, India, Middle East). Skilled in Process Migration, Operations Management, Coaching, Customer Relationship Management (CRM), and Training.

Root Cause Analysis
Customer Service
Microsoft Office
Management Skills
Business Coaching
Employee Training
Email Communication
Quality Control
Sales
Administrative Support
Microsoft Excel
$10 hourly
- 4.9/5
- (4 jobs)
Welcome to my portfolio! I'm Marj, a passionate customer support/tech support/product specialist/quality and training specialist with over 10 years of experience in customer service. My journey in this field has been driven by a relentless pursuit of excellence and a commitment to delivering tangible results for my clients. What Sets Me Apart and What I can bring to the table I specialize in customer service, project management, process documentation, technical and bugs support, quality and training - combining technical proficiency with creative problem-solving to tackle challenges head-on. Whether it's a simple task or a challenging one, I thrive on turning ideas into reality and exceeding expectations. My Approach Client satisfaction is at the heart of everything I do. I believe in fostering transparent communication, actively listening to my clients' needs, and tailoring solutions that align perfectly with their goals. By establishing a collaborative partnership, I ensure that every project is executed seamlessly from concept to completion. Why Choose Me Proven Track Record: Throughout my career, I've had the privilege of working with clients from diverse industries, consistently delivering high-quality results that drive success. Attention to Detail: I believe in sweating the small stuff. From the initial project scope to the final deliverables, I pay meticulous attention to every detail to ensure nothing falls through the cracks. Adaptability: In today's rapidly evolving landscape, adaptability is key. I embrace new challenges with enthusiasm, constantly refining my skills and staying ahead of industry trends to offer innovative solutions. Let's Collaborate! I'm here to help bring your vision to life. Let's connect and discuss how we can work together to achieve your objectives. Your success is my priority, and I'm committed to going above and beyond to make it happen. Thank you for considering me for your next project. I look forward to the opportunity to collaborate and create something extraordinary together!

Root Cause Analysis
Ecommerce
Ecommerce Support
Process Documentation
Process Improvement
Customer Support
Training & Development
Customer Service
Data Entry
Email Communication
Quality Assurance
Business Cases
Customer Feedback Documentation
Email Support
Zendesk
$15 hourly
- 5.0/5
- (2 jobs)
Objective: I am a dedicated person who wants to maximize her skills and experience to help an organization optimize its pre-determined goals. Skills and Abilities: Highly experienced BPO professional for 10 years, with robust background in Lean Six Sigma, Business and Operational Excellence, Continuous Improvement Initiatives, Project Management Essentials and HR practices.

Root Cause Analysis
Data Analysis
Order Tracking
Customer Satisfaction
Customer Service
Presentations
Creative Writing
$15 hourly
- 4.6/5
- (6 jobs)
Ive been on the same field for over 17 years now with the combination of BPO and Homebased or virtual assistance. I am highly skilled in managing team and team members. I am equiped and expert in both excel and google sheet. I have various exposure in terms of client relationship.

Root Cause Analysis
Phone Support
Five9
CRM Software
Quality Assurance
Leadership Skills
Communication Etiquette
Critical Thinking Skills
Career Coaching
Client Management
Communication Skills
Customer Service
Data Entry
$10 hourly
- 5.0/5
- (1 job)
Detail-oriented accountant with more than 5 years of extensive experience and background in accounting and taxation industry. Experienced Accounting Officer with a demonstrated history of working in the accounting industry, with excellent office administration skills, skilled in Internal Controls, Tax, Financial Accounting, and Microsoft Office. Strong accounting professional with a Graduate School degree focused in Business Administration and Management. Certified by Lean Six Sigma PH as Certified Six Sigma Yellow Belt.

Root Cause Analysis
Internal Auditing
Google Workspace
Accounting Basics
Microsoft Office
Xero
Problem Solving
Bookkeeping
Management Accounting
Financial Analysis
Accounting
Intuit QuickBooks
$15 hourly
- 5.0/5
- (6 jobs)
Need someone to help for any Environment, Health and Safety or Risk Management matters in your workplace? Drop it here and let's make the best of it! I'm Eva and I am a certified EHS and Risk Management Specialist. Please visit my Linkedln profile to get to know more about me and my capabilities! :) Search for 'Evamie Roche' on Linkedln. :)

Root Cause Analysis
Process Safety
ISO 14001
Incident Management
Business Continuity Planning
Enterprise Risk Management
Internal Auditing
Risk Analysis
Safety Assessment
Project Risk Management
Workplace Safety & Health
Risk Assessment
Piping Design
Occupational Health
Autodesk AutoCAD
$15 hourly
- 5.0/5
- (9 jobs)
⭐⭐⭐ Publishing Operations Manager | Operations Team Lead | Publishing Editor | HR Assistant | Executive Assistant⭐⭐⭐ Hi, I'm Anna, and I have had various experiences with many different roles in the Publishing Industry, ranging from a Publishing Editor to a Publishing Operations Manager. I am not only used to making an impact in every role or project that I am a part of, but I also enjoy working in a challenging environment. I was also an experienced HR Assistant in the Staffing Industry and a Professional Executive Assistant to the Director of an Import and Export Industry outside the Upwork platform. I am dedicated, hard-working, a fast learner, loyal, and an excellent team player. I strive for a positive workplace, but I can also work under pressure. 📈Leadership Skills 📊Project Management 📚Content Management/Publishing Services 📞Customer Care 📧Email Support/Management 📉 Data Entry 💻Data Management 💻Lead Generation 🌐Online Research 🖥Web Designing/Development Applications and Tools, websites I use: ✅Google Suites ✅Microsoft Excel ✅Microsoft Word ✅Microsoft Power Bi ✅Emailing System: Outlook, Gmail, Yahoo, Slack ✅Conference Call Systems: Microsoft MS Teams, Zoom, Skype ✅Canva, Drag and Drop Website Builder ✅Facebook, Instagram, Pinterest. Linkedin, ✅Project Management Tools: Trello, Asana, Notion ✅Book Production and Marketing, Amazon Kindle Direct Publishing ✅Amazon PPC Ads Optimization While my resume provides a history of my past experiences, there is considerably more to share. I hope to arrange a time to meet so that I can learn more about what your company needs and how I can help bring remarkable success to us both.

Root Cause Analysis
Virtual Assistance
Digital Project Management
Leadership Skills
Project Risk Management
Book Marketing
Administrative Support
Project Management
Customer Service
Project Scheduling
Content Management
Critical Thinking Skills
Time Management
Email Communication
Communications
$15 hourly
- 5.0/5
- (5 jobs)
I am a highly skilled and dedicated Team Leader with a profound passion for team development and process improvement. With an extensive background encompassing over 4 years of exceptional leadership experience and over 4 years of expertise in the field of Customer Support/Technical Support. I have also worked as a Social Media Manager, Video Editor, and Graphic Design.

Root Cause Analysis
Video Production
Canva
CapCut
Adobe Premiere Pro
Technical Support
Customer Service
Decision Making
Problem Solving
Training & Development
Data Analysis
Time Management
Microsoft Office
Google Workspace Administration
Social Media Management
$10 hourly
- 5.0/5
- (1 job)
I am passionate and 100% committed on what I do. I have a strong sense of self-discipline and very big when it comes to integrity, credibility, and loyalty. I lead with a purpose and by example to my subordinates and direct reports. I am a great believer that trust is a strong foundation of any business and company.

Root Cause Analysis
Appointment Setting
Cold Calling
Lead Generation
Consumer Profiling
Time Management
Strategic Planning
Process Improvement
Problem Solving
Critical Thinking Skills
Coaching
Training & Development
Leadership Skills
Management Skills
Customer Service
$30 hourly
- 5.0/5
- (1 job)
A highly organized and detail-oriented professional with expertise in project management, budgeting, scheduling, invoicing, and reporting analytics. Skilled in using Excel and Google Sheets to create efficient tools, track progress, and deliver results. Known for strong communication and problem-solving abilities, consistently ensuring timely and accurate project delivery.

Root Cause Analysis
Bookkeeping
Data Entry
Project Management
Invoicing
Google Docs
Google Sheets
Financial Reporting
Meeting Agendas
Microsoft Office
Six Sigma
Procurement
Forecasting
Budget Management
Microsoft Excel
$5 hourly
- 5.0/5
- (1 job)
Experienced Code Compliance Specialist with over 4 years of experience in real estate property management/preservation and code violations process including vendor and client management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Seeking for good and challenging opportunity where I will be able to utilize my skills, ability and knowledge.

Root Cause Analysis
Customer Satisfaction
Compliance
Time Management
Data Entry
$7 hourly
- 4.9/5
- (2 jobs)
12 years of Sales & 16 years of Customer service experience -Assistant Call Center Manager- AT YOUR SERVICE! Are you looking for a detail oriented, fast pace and reliable specialist? You are looking at the correct profile! Expect a talent that comes with initiative, perseverance, integrity and hard work. Accomplished assistant call center manager offering proven experience in sales and customer service for a top-tier multibillion-dollar travel and banking companies. Collaborate with managers of quality, work force, training, recruitment and operations. • 16+ years executive support experience, including supporting senior executives • Excellent verbal and written communication skills. Ability to speak and write with professionalism and tact in a wide range of circumstances. • Advanced skills in Microsoft Office • Judgement to make appropriate, informed decisions regarding priorities, time, and communication. Able to maintain a high level of integrity and discretion in handling confidential information. • High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff and community leaders • Demonstrated sensitivity to diversity, equity, and inclusion • Exceptional organizational skills, follow-through, and attention to detail • High initiative, productivity, and agility. Ability to complete a high volume of tasks and projects with limited guidance. Ability to switch gears and react with appropriate speed to situations and events that require quick response or turnaround. • Technical proficiency to rapidly learn software and troubleshoot/solve technical problems

Root Cause Analysis
People Management
BPO Call Center
Performance Art
Call Center Management
People
Data Analysis
Analytical Presentation
Performance Management
Business Management
Online Chat Support
English Tutoring
Customer Service
Travel & Hospitality
Sales Strategy
Sales Coaching
Management Skills
Data Entry
$6 hourly
- 5.0/5
- (2 jobs)
I've been part of the Business Process Outsourcing Industry for more than a decade now and I'm experienced in Customer Service, Technical Support, Content Moderation, and Workforce Management. I'm very capable of multi-tasking and I would like to utilize and increase my abilities/knowledge on behalf your activities/business. Summary of Qualifications: *Years of experience in the Business Process Outsourcing industry *Computer literate, proficient in use of MS Applications, GSuite, other web tools like Zendesk, Backend, Teleopti, etc.. *Ability to work under extreme work pressure, heavy workload and deadlines *Quality writing and communication skills *Ability to collaborate or work well within a team, handle multiple tasks, and swiftly solve problems

Root Cause Analysis
Technical Support
Computer
Content Moderation
Ticketing System
Google Workspace
Data Analysis
Customer Service
Management Skills
Microsoft Office
VPN
Content Writing
Quality Assurance
Phone Communication
Tech & IT
$6 hourly
- 5.0/5
- (2 jobs)
I am here to maximize and collaborate with you on your daily needs as a General Virtual Assistant. Please see expertise: • Project Management • Nonemergency Dispatch • Site Surveillance Operation • Appointment Setter • Data Entry/Documentation • Microsoft Office • Root Cause Analysis Discussion A professional with 4 years of experience in Live Monitoring Surveillance. With expertise in project management, process improvement and collaboration with interdepartmental process.

Root Cause Analysis
Process Development
Quality Assurance
Problem Resolution
Process Improvement
Leadership Coaching
Email
Leadership Skills
Communication Skills
Documentation
Problem Solving
Microsoft Excel
$20 hourly
- 5.0/5
- (1 job)
SKILLS SUMMARY Fluent in both written and spoken English and Filipino Team management and engagement both face to face and virtual set-up Quality Monitoring and very keen attention to detail Proficient in process compliance and performance management Root Cause Analysis and Performance Coaching Certified Hiring Manager/Recruitment and Positive Coach Approach Well-versed in Microsoft Office Proficient in training, coaching, mentoring and developing both tenured and new hire Specialists Multitasking, planning and timecard management Experience in working in the office and working remotely Innate with problem-solving abilities and excellent organizational skills Great interpersonal skills, self motivated, flexible to shifting schedules and able to adapt easily Can work well alone or with a team with minimal supervision AWARDS RECEIVED 2022 Team of the Year Nominee Top 1 Team (Q4) Customer Satisfaction Top 1 Team (Entire 2022) Customer Satisfaction "Show We Care" Team Manager Award for Q4 2022 Team of the Quarter (Q1) 2022 Team Manager of the Quarter (Q1) 2022 Coaching Excellence Award for the Month of March 2022 Coaching Excellence Award for the First Quarter 2022 Top 3 Team in Revenue per Call Handled and Conversion (Q4) 2022 Employee of the Year Nominee 2013 Team of the Quarter Nominee 2019 Consistent Multiple Performance Awards every quarter (Both team and individual awards) Top Partner Transfer 2013

Root Cause Analysis
Life Coaching
Room
First Aid
Microsoft Office
Customer Service
Performance Management
Sales
Coaching
Data Privacy
Customer Satisfaction
Recruiting
Management Skills
$8 hourly
- 5.0/5
- (2 jobs)
Professional Summary: Persistent Team Lead experienced in supervising, training and motivating team members. Skillful in redesigning processes for efficiency gains, analyzing sales trends and service reports and mentoring and guiding employees in performing assigned duties. Certified in PIP Team. Results-oriented professional committed to exceptional, responsive service in all interactions with employees. Motivated Team Lead with demonstrated knowledge of BPO best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 13 years of experience in field and ready to take on challenging, growth-oriented role. Qualifications: * Workflow Management * Policy Enforcement * Work Prioritization * Performance Tracking and Evaluations * Employee Coaching and Motivation * Employee Performance Reviews

Root Cause Analysis
Customer Service
Coaching
Outbound Sales
BPO Call Center
Call Center Management
$6 hourly
- 5.0/5
- (1 job)
I am from a small island here in the Philippines but I moved to the city right after I graduated college to look for job opportunities. I started working as a CSR in one of the top BPO companies in the country. Then months after that, with hardwork, I got promoted as a trainer wherein I worked closely with the leaders and clients to improve the company's business process which helped in reducing numbers of complaints by 31% in just a span of 3 months. The below helped me accomplished our goals : - Data analysis- Pulled raw data from the respective system, get the root cause and address it with the most appropriate and accurate resolution. - Content Development using Articulate 360 - MS apps proficient - HIPAA Trained - Healthcare RCM Certified

Root Cause Analysis
Audio Transcription
Blog Writing
Presentation Design
Data Analytics
$5 hourly
- 4.6/5
- (2 jobs)
I've been working in the BPO industry for almost 10 years and also worked in the ESL field for almost 5 years . I worked since I was 18 years old and had to quit school at a very young age to provide food on the table. My most recent work experience was in a call center company and I stayed there for more than 5 years. I was in the entry level and then promoted to being a client analyst and eventually promoted to a team lead role. I see myself growing old in that company . However , I had to quit my job so I can focus in my daughter's medication. We lost our daughter last year and it has been very tough for me and my husband. This application means a lot for a grieving mom like me. If I can just be totally honest , I am now looking for job that will bring back the fire in me. I've missed a lot of opportunities in the past when I got pregnant and when my daughter got sick , but I have no regrets. I believe that all things work together for good and I can always start again. Now , my career goal is to work in an industry and gain valuable knowledge and experiences so I can regain my strength and confidence. I hope to work for a company to acquire new skills and develop an idea of how I can contribute and serve as a role model . This application is a step closer to my goal of having a job and at the same time hone me so I can achieve a good position in the company in the near future. MY 5 STRENGTHS ACCORDING TO STRENGTH FINDER BY GALLUP • STRATEGIC – I can sort through the clutter, pick out the relevant issues, and find the best route, seeing patterns where others see only complexity. Can create multiple ways to do things, playing out alternative scenarios and asking “WHAT IF THIS HAPPENED? “ . Can cull and discard paths that lead nowhere until you arrive at the most strategic path. • BELIEF - Have a clearly defined purpose and strong core values that are the foundation for everything you do. • RESPONSIBILITY – Take ownership for anything committed to feel bound to follow it through completion. Conscientious and nearly obsessed with doing things right; this produces a reputation of dependability. • DEVELOPER – Can see every individual as alive with possibilities and is always on the lookout for signs of growth, no matter how small they might be. • CONNECTEDNESS – People with strong sense of connectedness feel a responsibility to be caring and accepting. Always bridging the gap for people of different backgrounds and cultures. I am looking forward to work with you.

Root Cause Analysis
Demo Presentation
Process Development
Client Management
Report Writing
Leadership Development
Leadership Coaching
Team Management
Team Building
Quality Audit
Quality Assurance
Leadership Skills
Administrative Support
$15 hourly
- 5.0/5
- (1 job)
Technical Profile * Microsoft Azure (Iaas, Paas) * Microsoft Office Suite * Microsoft 365 (Saas) * Microsoft Windows * Microsoft Windows Server * Microsoft SQL Server * Microsoft Powershell * Azure Monitor * SCOM * Microsoft Cloud * Hybrid Cloud * Public Cloud * JSON * Computer Programming * Web Developing * Graphic Design * Structured Cabling * HTML * XML * CSS * Oracle * Cisco Systems * ITIL * Mail Servers * File Servers * Web Servers * Virtual Servers Competencies: • Root Cause Analysis • Failure Resolution • Staff Assistance • Network Support • Teamwork and collaboration • Multitasking abilities • Training and development • Decision-Making • Flexible and Adaptable • Planning and coordination • Organization and time management • Good telephone Etiquette • Call Triaging • Active listening • Technical Writing • Technical Analysis • Component Installation • Mobile Device management • Virtualization technologies • Testing and maintenance • Technical and Business Escalation Handling • Monitoring And Management of Servers

Root Cause Analysis
Technical Analysis
Active Listening
Decision Making
Training & Development
Microsoft Active Directory
Active Directory Federation Services
Microsoft Exchange Server
Microsoft Exchange Online
Office 365
ITIL
Microsoft Windows PowerShell
Microsoft Endpoint Manager
Microsoft Azure Administration
Microsoft Azure
$40 hourly
- 0.0/5
- (0 jobs)
Amabelle has a vast experience with project management across Human Resources. She showed consistency in her ability to work thru her direct employees, vendors and business partners in setting goals and negotiating expectations, supplier and stakeholder management across multi-cultural environment. She holds a variety of core competency not only in Project Management but also in Account Management. In her 25 years of experience, she performed various roles across Global HR from Factory Start-ups and Closures, System and Process Implementation, HR Operations, Mobility, Recruitment and Process Implementation for Mergers and Acquisitions. Her assignments were consistently the highest priority initiatives in her organization, which allowed her to maximize her strengths in results orientation, project management discipline and planning. She stayed with Intel Corporation for over 9 years, was employed by Hewlett-Packard Corporation for almost 3 years.

Root Cause Analysis
Customer Analysis
Implementation
Problem Solving
Stakeholder Management
Project Management Office
Microsoft Project
$12 hourly
- 5.0/5
- (14 jobs)
A Service Desk Analyst with years of experience in the BPO Industry. With expertise in Account Administration, Tools/Application Support, Process Analysis and Improvement, Knowledge/Quality/Training Management, and Root Cause Analysis in both Technical Support and Customer Service aspect. I look forward to utilizing all my acquired knowledge in the completion of my task and its continuous improvement.

Root Cause Analysis
Customer Service
High-Ticket Closing
Operations Research
Administrative Support
PROXY Networks Remote Support Software
Knowledge Management Solutions KMx
Technical Support
ServiceNow
Project Management
VPN
$8 hourly
- 5.0/5
- (12 jobs)
Hi, there I’m Clavel! Hope you are having a blast and I am so happy it led you here! I am here to take on those administrative tasks that may be taking up your valuable time and resources, allowing you to focus on the most pressing matters of your business. My goal is to provide top-quality services that are designed to make your life easier as I care about your business like you do. In addition to handling administrative tasks, I am also able to utilize my expertise in Six Sigma and Operational Excellence to identify potential process waste and suggest innovative solutions that can add value to your business. I take pride in my work and am committed to supporting the success of your business. Let me make that happen and assist you with any of the following: ✔ Customer Service (Inbound/Outbound/Live Chat) ✔ Technical Support ✔ Email Support/Email Management ✔ Social Media Moderator ✔ Data Entry ✔ Building Excel Tracker ✔ Report and Spreadsheet ✔ Project Management ✔ Web/Market Research ✔ Lead Generation ✔ File Management ✔ Database building (eg. updating email or contact lists on your CRM) ✔ Business Process Improvement ✔ Root Cause Analysis Together we will structure the perfect combination of services to meet your business needs.

Root Cause Analysis
Email Support
Data Scraping
Project Management
Customer Service
Content Moderation
Technical Support
Email Communication
Data Entry
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