Hire the best Sales Managers in Jamaica

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$30 hourly
Terri-Ann C.
- 5.0/5
- (19 jobs)
Service is where my heart lies. Crafting experiences, igniting long-lasting relationships, and building true connections, I bring people together, build bridges and generate revenue. Sales and Marketing and Customer Service is more than a career; it's a passion that fuels me. I love what I do! With over 20 years experience in the Hospitality Industry in various capacities such as: Revenue Manager, Sales Manager, Customer Service Manager, Event Manager and Executive Manager, and over 7 years virtual experience working remotely, I have excellent time management skills, works well on own initiative, have an excellent command of the English Language (both written and oral) and superior customer service skills which often results in high customer retention rates, repeat clientele and customer loyalty. With a keen eye for, and a particular attention to detail, highly proficient with Microsoft and Google Applications, Slack, Freshdesk, Zendesk, Salesforce, Hubspot, and Asana, I am excellent at scheduling, organizing, planning, executing, following up and after sales services which are as important as lead generation. I am goal oriented, customer focused, meeting and exceeding financial goals as well as achieving high rates and levels of customer retention and increasing brand loyalty. With a hunger for learning and growth in a dynamic and changing global environment, I adapt and apply myself easily, and I am an asset to any organization.

Sales Management
Data Analysis
Event Planning
Customer Support
Phone Communication
Marketing Management
Administrative Support
Email Communication
Event Marketing
Customer Service
Event Management
Customer Retention
$25 hourly
Odane R.
- 5.0/5
- (1 job)
With a rich background spanning over 11 years of experience in Sales and Customer Service, I've honed a unique approach that consistently surpasses client expectations. I am well-organized, efficient, and self-motivated. The key to my success has been to learn quickly apply knowledge and keep growing. Throughout my career, I've successfully managed relationships with renowned international clients, including SharkNinja, AT&T, Cable, and Wireless (CWC), Freedom Mobile, and most recently Career Karma. I've designed SOPs for companies regarding Management, leadership Successorship, coaching, staffing schedules, and budget management for future leaders and helped level up recruits into budding Managers. My goal is to help build macros, SOPs, and internal processes, Increase Sales Revenue through team leadership and process improvement, thus addressing operational inefficiencies and inconsistency, and improve customer experience, CSAT scores, overall Quality, and NPS ratings, and exceed Sales and Operational Budgetary Targets. My genuine interest in building world-class support teams, and sales teams and maintaining a high level of standards has led me to become successful. My goal is simple: to deliver an effortless experience that not only meets but exceeds your targets. I specialize in the following tools: Microsoft Teams GSuite Zoom CRM Regal Calendly Slack ChatGPT 4 Locker Studio Notion Among others I'm thrilled at the prospect of collaborating with you, dedicated to crafting exceptional customer experiences that elevate your brand, one interaction at a time. Let's connect and discuss how I can help you achieve your goals!

Sales Management
Email Outreach
Telemarketing
Outbound Sales
Outbound Call
Time Management
Problem Solving
Customer Support
Lead Generation
Customer Development
Customer Service
Cold Calling
Customer Satisfaction
Sales Development
Leadership Development
$10 hourly
Tamala P.
- 5.0/5
- (1 job)
I have been a supervisor in sales and customer service field for over 4yrs. I am an expert in providing great customer services as well as training persons on how to become an expert at sales such as myself. I am not only good at sales but also marketing. I excel in any given task and I guarantee revenue for your business. Trust that I am the right expert to get this job done for you. I know my experience will do wonders for your company as well as I am willing to learn more and expand my capabilities.

Sales Management
Information Technology
Sales Lead Lists
Sales Leadership
Sales Development
Sales & Marketing
Sales Coaching
Sales Leads
Sales Call
Cold Calling
Customer Service
Sales
Outbound Sales
$10 hourly
Jelani W.
- 5.0/5
- (3 jobs)
As a dedicated Customer Support Specialist, I take pride in delivering exceptional service and building lasting customer relationships through thoughtful, solution-oriented communication. With a strong background in customer service and digital engagement, I bring a people-first approach to every interaction, ensuring customers feel heard, supported, and valued. Renowned for my clear and empathetic communication, I specialize in efficiently handling customer inquiries, resolving issues with care, and offering personalized assistance that consistently exceeds expectations. In addition to my support skills, I understand the importance of digital presence and customer engagement. I’ve successfully used social media platforms to connect with customers, answer questions, and reinforce brand trust. My experience also includes collaborating with influencers to enhance customer perception and extend brand visibility. I thrive in fast-paced environments and am passionate about creating positive, memorable customer experiences that strengthen brand loyalty and satisfaction.

Sales Management
Shopify
Ecommerce
Dispatch & Tracking Solutions LETS
Customer Experience
Customer Care
Social Media Content
Technical Support
Email Outreach
Customer Service
$15 hourly
Deanna S.
- 5.0/5
- (19 jobs)
I am a Support Manager with over 10 years of experience in the said field. I provide unique and exceptional service that guarantee growth and development for businesses and myself.

Sales Management
Looker
QA Management
Management Skills
Document Review
Market Research
Project Management
Customer Service
Customer Support
Technical Support
Data Entry
Customer Service Training
Ecommerce Support
HEX
Zendesk API
$4 hourly
Brittannia M.
- 5.0/5
- (1 job)
I’m new to Upwork, but not new to getting results. As a dedicated and detail-oriented professional, I bring experience in sales, lead generation, and retention with a strong track record of using CRM platforms like Salesforce and HubSpot to manage pipelines, follow up with leads, and support business growth. I also hold a Secretarial Certificate, which has sharpened my skills in Microsoft Word, Excel, and organizational tools. I’m great at managing time, solving problems independently, and delivering work on schedule. If you’re looking for someone who can support your team, communicate clearly, and take tasks off your plate, I’m ready to help. Let’s build something great together I’m committed to earning your trust through quality work and reliability.

Sales Management
Lead Generation
Virtual Assistance
Appointment Setting
Data Entry
Inbound Marketing
Cold Calling
Social Customer Service
$20 hourly
Viveen B.
- 0.0/5
- (0 jobs)
I am results-driven Sales Manager with a proven track record of exceeding sales goals and driving business growth, I am annoyed at just showing up at work just to put in hours. I enjoy being productive. Demonstrated expertise in innovative problem-solving, B2B and B2C sales, and implementing effective business development strategies, I focus on solving problems instead of being distracted by them. I build and maintain strong customer relationships while delivering exceptional customer service. I am passionate in serving others. I strongly believe in retention of customers. I am skilled in sales, negotiations, Follow ups, closing on deals. I am proactive rather than reactive. I want to create change by offering exceptional services one customer at a time. I want to be that one who makes a person smile.

Sales Management
Cold Calling
Multitasking
Call Scheduling
Hosting Zoom Calls
Proposal
Demo Presentation
Outbound Sales
Email
Team Building
Problem Solving
Communication Skills
Active Listening
Customer Service
Sales
$9 hourly
Shakeria R.
- 0.0/5
- (0 jobs)
REMOTE CUSTOMER SUCCESS & SALES PRO Multi-Channel Support (Phone * Chat * Email * Social Media) 7 years supporting U.S. and Caribbean brands - delivering exceptional service and driving results from fully remote setups. Skilled across multiple channels and CRMs like Zendesk, Salesforce, Freshdesk, HubSpot, Intercom, and Gorgias. Promoted to Tier 2 for leadership and coaching. Excels in tech support, sales, and customer retention.. CORE SKILLS * Customer Support: Phone, Email, Chat, Social DMs * Inside Sales, Upselling & Retention * Technical Troubleshooting (Telecom + SaaS) * CRM/Help Desk: Zendesk, Freshdesk, Salesforce, HubSpot, Intercom, Gorgias * Collaboration: Slack, Zoom, Google Workspace, MS 365 * Metrics Focus: CSAT, AHT, FCR, Conversions * QA, Coaching & Tier 2 Agent Mentorship * Knowledge Base Optimization

Sales Management
Sales & Marketing
Customer Experience
Customer Care
Sales
Technical Project Management
Phone Communication
Customer Service
$15 hourly
Jerome L.
- 4.7/5
- (28 jobs)
I am a specialized trainer in sales negotiation and a team manager for the CSR department. With over 7 years of experience in call centers and 3 years of remote work as an account manager at Defamation Defenders, and as a supervisor at Grupo Noa, I have honed my skills in following written guidelines and surpassing quality standards. I excel in data entry tasks with speed and accuracy, paying meticulous attention to detail. My leadership abilities allow me to motivate and guide my team. As a CSR manager, my responsibilities include coaching and developing team members in soft skills, promoting products and services, preparing reports, and managing customer service teams, processes, and policies. I am also adept at handling customer escalations and resolving customer relations issues. I bring a wealth of experience in customer service, supervision, and a comprehensive understanding of customer service principles and practices. Additionally, I am proficient in CRM systems and MS Office applications. In my role as a trainer, I design and maintain training courses, develop computer applications for manuals and handouts, provide feedback to customers, and ensure training objectives are met. I maintain meticulous records of computer applications and associated training materials.

Sales Management
Customer Satisfaction
Data Mining
Cold Calling
Salesforce CRM
Customer Support
Customer Service
Technical Support
Outbound Sales
Phone Support
Zendesk
$12 hourly
SHANEQUA H.
- 5.0/5
- (9 jobs)
I am a Native English-speaking analytical thinker with a strong background in bookkeeping, payroll processing, invoicing, payables, receivables, payment processing, petty cash, customer service and customer-facing tasks, account management, virtual assisting and other accounting related responsibilities, with an ardent focus on task efficiency and client prioritizations. I have successfully consulted and worked with independent, Large Cap and SaaS-based multinational companies in various industries. I improve business efficiencies, streamline the financial processing of customers and client’s payments and using data-driven resources, drive pipeline revenue and maximize the financial growth of the business operation. I learn new diverse tasks and software quickly and reach for a higher personal and professional standard by advancing my responsibilities and knowledge. I contribute ideas, volunteer for tasks, I’m efficient, organized, goal-and-deadline-oriented, punctual, self-motivated and able to excel both in a team setting or independently, with my effective time management skills. I would like to engage in a long-term relationship with a well-established company that embodies clear and measurable goals, where my multi-functional talents and skills can be tracked, monitored and utilized to achieve company objectives. This would enable your company to measure, evaluate and develop our relationship, while I continue to meet current project standards & deadlines, by taking key initiatives to advance my responsibilities that will save you time, give you peace of mind and allows you the ability to focus on what matters the most: Your business!

Sales Management
Phone Communication
Customer Service
Telemarketing
Selling
Data Entry
Outbound Sales
Technical Support
Phone Support
$15 hourly
Kymona E.
- 5.0/5
- (25 jobs)
My Professional Objective is to obtain an on-line position that offers the opportunity to use my expertise. I possess over a decade of experience in Real Estate, Date Entry, Research, List Building, List Management & Scrubbing.

Sales Management
B2B Marketing
Research Papers
Administrative Support
Sales
Customer Support
Outbound Sales
Customer Service
Proofreading
Data Entry
$20 hourly
Andre J.
- 4.9/5
- (10 jobs)
Hi there! Thanks for visiting my profile! I see you're on the hunt🔎 for a quality virtual assistant who'll be your right-hand man and can help you take your business to the next level. Well, allow me to introduce myself as that VA. Don't believe me? Well take a look and I'm sure you'll agree. I've been freelancing for over six years and my aim is to use my talent and skills to grow and expand myself and any company that I work with. I've worked with clients worldwide and they’ve marveled at the consistent high-quality level of work that I've brought to the table to support their own projects – both personal and professional. These unique experiences built my incredibly vast and diverse skillsets, which have helped me to become very adaptive and flexible. This means I can fit into almost any section of your business, from marketing to administration to writing, I will always bring my A-game.💪🏽 But where I shine the most is my willingness to learn something new. I enjoy new challenges and I take pride in improving my skillsets and expanding my horizon. This has been one of the reasons why I was able to learn and master (to certain degrees) so many software and programs. 💻 Here are just a few software that I had to use during my tenure as a freelancer: - Slack - Microsoft Teams - Mailchimp - Convertkit - Quickbooks - Canva - Photoshop - Zoom - Zoho suite - Google Suite - Calendar - Zapier - Airtable - Asana - ClickUp - Monday - Notion - Trello These tools along with my can-do attitude have allowed me to do some great things while working. Here are just a few ways I was able to add value to my clients: - Create company SOPs for over 15 businesses worldwide - Digital marketing consulting - Content writing - Story writing - Editing and proofreading blogs, articles, stories, etc - Managed over 10 different Social Media accounts - Help clients create and manage their brands online - Calendar and email management - Project management - Graphic design - Social selling I can continue but I think you get the picture. Now I know my profile isn't the first one you've read but I'm hoping it will be the last with everything I mentioned above. I don't want to ramble on for too long because I know you're time is valuable, so now that you've seen a bit of how I can add value to you and your company, feel free to reach out to me anytime so we can connect and I can start helping you streamline your projects.

Sales Management
Social Media Marketing
Life Coaching
Microsoft Office
Customer Service
Email Marketing
Human Resource Management
Email Etiquette
Graphic Design
Adobe Photoshop
$15 hourly
Tracy-Ann C.
- 5.0/5
- (19 jobs)
My goal in working for a company is to be an outsourced customer support. After being hired, I make it a point to research the industry or product I'm assigned to. So, when I communicate with your customers, they'll feel like I have been with the company since it started. I believe that my ability to solve a customer's issue directly reflects your image to the public. When you hire me, you will be confident that customer service issues are being handled the very best they could be. I have 8-years of experience with phone, email and chat customer service altogether. An excellent communicator in both verbal and written English. My goal is to provide quality service to every client. Skills set: - Sales / Business Development - Customer Service & Support - Email Support - Recruitment - Chat Support - Social Media Marketing - Appointment Setting Experienced using: - Microsoft Office applications such as Outlook, Excel, Word, PowerPoint - CRM tools such as Asana, Dropbox, Salesforce, Pipedrive, Freshdesk, Intercom, Gorgias, HubSpot, and Zendesk - Communication tools such as Slack, WhatsApp, Skype, Google Hangouts - Google tools such as Gmail, Google Docs, spreadsheets, Google Drive and Calendar My goal is to help companies and clients save their time, make their life easier and help them in achieving their business goals. Thank you for taking the time to read my profile and contacting me. I am positive that we will enjoy working together.

Sales Management
Quality Audit
Finance
Property Management
FinTech
PDF Conversion
Customer Service
Real Estate
Data Entry
Phone Support
Word Processing
Typing
Microsoft Excel
Microsoft Word
$25 hourly
Keisha W.
- 4.4/5
- (4 jobs)
With over 7 years experience working remotely, I am dedicated, committed, detail oriented and extremely customer focused resulting in customer retention and loyalty. As a Licensed Practical Nurse (LPN) I enjoy taking genuine care of others, and I am familiar with medical terms, providing patient care and comfort while documenting and maintaining health records. As a customer service and sales specialist with over 21 years of experience, my passion is providing exceptional service and going above and beyond for my clients. As a dedicated professional, I have excellent time management sills, works well on own initiative, have a excellent command of the English Language and I am always willing to go the extra mile which sometimes results in long hours, but essentially rewarding.

Sales Management
Customer Service
Microsoft Word
Administrative Support
Data Entry
General Office Skills
Email Communication
$13 hourly
Sean G.
- 0.0/5
- (1 job)
I am an expert Business Development & Virtual Call Center Management practitioner who has: ✖️9+ Years experience of Business Development strategy and workforce management serving within the capacity of Manager & Snr Manager within the BPO industry. ✖️7+ Years of Project Management experience: Project Strategy & Execution (APM, Scrum, Six Sigma methodologies) ✖️Expertise in competitive intelligence and new vendor acquisition for practitioner lead roundtables, within the continued education and conference space (North America & Europe). ✖️Expertise Workforce management software and methodology. LTF/STF forecasting, erlangs, Capacity scheduling, occupancy, shrinkage, service level reporting. ✖️Possess inept proficiency with CRM software and platforms such as: Ninjato, Salesforce, Oracle, Tableau, Zendesk, Microsoft PowerBi

Sales Management
Freshdesk
Order Tracking
Six Sigma
Requirement Management
Help Desk Software
Information Technology
Email
Employee Engagement
ISO 9001
BPO Call Center
Business Analysis
Partnership Development
Budget Management
$15 hourly
Jordan D.
- 0.0/5
- (0 jobs)
Your go-to solution for all things customer service, sales, virtual assistance, and beyond. I can: ✅Manage your outbound cold calling and inbound support ✅Assist with social media management ✅Take care of CRM tasks ✅Organize your data ✅Streamline your day-to-day operations as a reliable Virtual Assistant ✅Help with B2B/B2C communication or lead generation using proven CRM systems ✅Design logos for your business ✅Handle data entry accurately and professionally ✅Ensure every task is completed on time Whether you need someone to improve customer interactions, boost your sales, design simple branding elements, or help your business stay organized I’m here to make it happen with precision and a positive attitude. I adapt easily to any work environment and pride myself on being dependable, flexible, and fully committed to delivering exceptional results. Hi, I’m Jordan your dedicated Virtual Assistant, always ready to support you whenever you need it. You can count on me to communicate clearly, respond quickly, and go the extra mile to ensure our work together is smooth and successful. Let's bring your goals to life, one task at a time!

Sales Management
Microsoft Office
Typing
Appointment Scheduling
Cold Calling
BPO Call Center
Lead Generation Analysis
Social Media Management
AI Data Analytics
Virtual Assistance
Communication Skills
Customer Service
Data Entry
Customer Analysis
Microsoft Excel
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