Welcome to my profile! I'm Anathea Labastida, a dynamic and versatile Virtual Assistant ready to elevate your business. With an extensive background in customer support, administrative coordination, virtual assistance, event planning, social media management, travel coordination, and graphic design, I bring a rich array of experiences to help you achieve your goals.
What I Can Do for You:
Administrative Coordinator/Virtual Assistance:
- Streamline Executive Operations: Provide top-notch administrative support, ensuring seamless executive functions and operations.
- HR Efficiency: Handle payroll, time monitoring, and recruitment with meticulous attention to detail, enhancing your HR processes.
- CRM Management: Optimize your CRM systems, ensuring data integrity and smooth coordination across all channels.
- Administrative Precision: Manage email correspondence, prepare reports, and maintain contact lists with professionalism and accuracy.
- Boost Social Media Presence: Curate engaging content, drive digital engagement, and enhance your brand’s online visibility.
- Reputation Management: Monitor and protect your online reputation, ensuring positive community interactions.
Sales Support Specialist
- Process Optimization: Collaborate with sales teams to streamline processes and expedite order fulfillment.
- Salesforce Expertise: Provide expert guidance on Salesforce Lightning, ensuring efficient order processing and system utilization.
- Data Management: Handle document management and respond promptly to data requests, ensuring smooth sales operations.
Social Media Manager
- Social Media Strategy: Develop and implement strategies to enhance brand visibility and foster community engagement.
- Content Creation: Lead content creation efforts, measure campaign effectiveness, and manage your social media presence.
- Community Engagement: Engage proactively with your online community, responding to inquiries and relaying feedback for strategic improvement.
Customer Support
- Exceptional Customer Service: Address diverse customer queries with expertise, ensuring high levels of customer satisfaction.
- Product Knowledge: Utilize a deep understanding of equities, bonds, funds, FX, and other asset classes to enhance customer experiences.
- Customer Satisfaction: Consistently exceed expectations in Customer Satisfaction Surveys, demonstrating a commitment to excellence.
Event/Wedding Coordinator
- Event Planning Excellence: Plan and execute memorable events, adhering to budgets and timelines for exceptional client experiences.
- Vendor Management: Research and select vendors to balance quality and cost, ensuring optimal event outcomes.
- Continuous Improvement: Evaluate event outcomes and provide comprehensive reports for ongoing client satisfaction.
- Financial Knowledge: Provide proficient phone support for financial accounts, backed by Series 6 licensure and a dedication to client satisfaction.
- Mentorship: Lead mentorship programs for new representatives, fostering talent and promoting continuous learning.
Sales Representative
Sales: Manage inbound sales calls, thrive in a quota-based environment, and deliver superior performance.
With extensive training in various tools and applications, including Salesforce, QuickBooks, and social media management platforms, I am equipped with the skills and expertise to support you in achieving your objectives.
Let's collaborate to streamline your operations, enhance your brand presence, and drive success. Whether you need assistance with customer support, administrative tasks, project management, or social media management, I'm here to help you succeed.
Ready to take your business to the next level? Message me and click on "Schedule a meeting".