Welcome to my profile! With over 11 years of experience in the hotel industry, specializing in concierge services, I bring a wealth of expertise to the table. My journey began with a double degree in Hotel Management and International Business, laying the foundation for my career trajectory. Throughout my tenure in the hospitality sector, I received accolades such as the Best Employee Award, Best Manager Award, and recognition as a top 10 finalist in the International Andy Pongco Award, a prestigious honor for young concierge professionals.
Driven by a passion for excellence and a commitment to delivering exceptional service, I transitioned into the medical device healthcare industry, where I currently serve as a Sales Operations Specialist. I am already in the industry for 9 years. In this role, I focus on leveraging government funds to support healthcare initiatives, optimize sales processes, and drive revenue growth. My ability to adapt to diverse environments and industries has been a key asset in navigating the complexities of the healthcare sector while maintaining the highest standards of performance. I was recently awarded with the Best Employee Award, Malaysia for FY23.
My top skills include sales operations management, customer relationship management, data analysis and strategy, project management, and communication. These competencies have been honed through years of experience and have enabled me to excel in delivering tangible results for my clients. Whether it's streamlining workflows, interpreting data insights, or fostering strong client relationships, I leverage my skills to drive success and exceed expectations.
In terms of services, I offer comprehensive sales operations consulting, government fund utilization strategies, data analysis and reporting, project management, and training and development programs. My goal is to empower organizations to optimize their operations, maximize funding opportunities, and achieve sustainable growth. I am particularly interested in projects that involve sales process optimization, government funding initiatives, cross-industry collaboration, and innovation and technology integration.
Beyond my professional endeavors, I have a passion for music, stemming from my background as a jazz singer supporting my studies. Music has always been a source of inspiration and creativity for me, and I continue to find joy in performing and experiencing different genres. Additionally, I have a love for travel and lifelong learning, constantly seeking opportunities to expand my horizons and enrich my perspective.
In summary, as a Sales Operations Specialist with a rich background in hospitality and a passion for excellence, I am dedicated to driving success and delivering exceptional results for my clients. Let's collaborate to unlock your organization's full potential and achieve greatness together!
Sales
