HIGHLIGHTS:
1) Business Development
o Successful BD Campaign: Acquisition of KQ by STEC via the ZFS port on Linux Campaign (Primary target: North America, South America, EMEA, Asia Pacific)
o Lead Generation, Demos & Sales Closure: data storage & application development services
o Expanded Rishabh Software’s RPO services market to EMEA
o Business Plan & Strategy for a IoT startup
o Penetrated Global markets & developed channel partner relationships for a Database company (Db - NoSql database)
2) Sales
a) Automation Anywhere – Sales Executive
• First sales hire & exec at Automation Anywhere
• Delivered high conversion rates. Activities involved contacting inbound leads, demonstrations, POCs, Proposals, CXO conversations & sales closures.
• Increased sales rev (Q2Q) exponentially – rev of over $150K generated Q2Q (this is during AA’s startup phase)
• Initiative to target the Asia Pacific market & major client acquisitions
• (top fortune companies as well as gov sector) – closed major client deals & helped with market penetration. Client’s converted list includes Dell, E&Y, Amdocs (OEM), govt. of Aus, KP, and many more.
b) B2B SaaS company Startup – Sales Consultant
• B2B SaaS software for ecommerce companies
• Profile: Inbound/Outbound sales, client onboarding, demonstrations & sales closure. Selling both software & services, upsell/crossell during account management
• Q2Q revenue generated & carried over from Under 20,000$ to over $100K MoM
c) B2B Enterprise OpenSource Software Startup – Sales consultant
• Design & develop the sales strategy & collateral
• Reach out to incoming leads, technical discussions, proposal writing & sales closure
• Target achieved:
o 346% revenue growth YoY for the company
o Major clients included government, top fortune companies (Multi-Billion $ revenue) and one of the core sectors was Healthcare
o Revenue well over $ 500K Q2Q for the company, instrumental in growing it from just 2 people org to over 25 people organization
• Plan & Implement future sales strategy & lead generation strategy
3) Product Management & Marketing
o Two successful product launches
o Comprehensive product marketing management (From UI design to
whitepapers)
o Presenting at Flash Summit
KEY SKILLS:
Business Development, Sales, Marketing, Program Management, Account Management, Technical support, Application Development, Web Development, Technical Writing
15 years of experience in Global IT Product Management, Program Management, Business Development, Marketing Sales & technical Support (Expertise in both products as well as services sales), Lead Generation, Marketing, Market Research & Analysis, Business Development, Business Analysis and IT Support. Catered to US, EMEA (Europe, Middle East & Africa) & Asia-Pacific customers.
Strong understanding of various IT Verticals, right from Web Services to Data Storage domain. Have catered to clients from various industry verticals ranging from BFSI to Healthcare.
Educational Qualification: Bachelor of Electrical Engineering, Master of Information Technology (Networks & Security)
As a client success manager, involved in program management for Qwiklabs (Google vendor). Managing a staff of 96 associate cloud engineers providing support for a cloud based product, delivering high value with high customer satisfaction ratings (over 95% with over 3000 tickets per week).
Working with this company, I grew the team size by adding over 60 headcount in a space of 9 months.
I have worked with 3 Start Up companies in the US & 3 publicly listed companies at NASDAQ. Played a pivotal role in getting one of the start up companies acquired, while I was the acting Business Development Manager for the start up company. Have successfully launched products in the markets, generated leads for the same as well as written product roadmap. Love team games, contributing in whichever way I can - even if am working as a program manager, I do try to give my creative inputs to the product team or keep an eye for any business opportunity.
Right from working as a Network support engineer & a Systems Engineer to launching Products & managing Product marketing to Consulting Small Medium Businesses for Business Devleopment & Lead Generation, in these years of experience, I have amassed a mutli-faceted experience in the field of Sales & Business Development and Product Management And Marketing with a touch of customer support (networking, systems, application support),
Am passionate about what I do and more than willing to go an extra mile to help the clients. Together we will & together we can is what I always say :)