Hire the best Salesforce Experts in the Dominican Republic

Check out Salesforce Experts in the Dominican Republic with the skills you need for your next job.
  • $14 hourly
    ✅Thank you for visiting my Upwork profile!✅ I am an independent Customer Service Specialist, with strong work ethics, Over 5 years⭐⭐⭐⭐⭐ of experience in the Call Center Industry. During that time I developed impeccable manners and the ability to potentially deal with any Customer. 📚Multilingual Expertise: Proficient in both English and Spanish, offering seamless communication for a diverse clientele. Some of the Duties in my previous jobs included: 📧 Email Handling (EN/SPA) ⌨️ Chat Support (EN/SPA) 💻 Tech support (EN/SPA) 🎧 QA (Call Quality Insurance) (EN/SPA) 📞 Cold Calling (EN/SPA) 📆 Appointment Setter (EN/SPA) ⏳ Retention Agent (EN/SPA) 💸 Billing and Sales (EN/SPA) 💰Collection Agent (EN/SPA) I cover all Computer skills requirements (Word, Excel, PowerPoint) and also most of the systems (Zendesk, Salesforce, HelpScout, and any other CRM). Familiar with the latest tools of the moment Crisp, Intercom, Slack, Asana, Gsuite, Podio, Zendesk, Fresdesk, MailChimp, Klaviyo, Facebook ads campaign, Emailing, Instagram/Youtube Strategy and so on... My journey in the industry, has not only equipped me with technical expertise but has also molded me into a professional who values adaptability, respects deadlines, and is dedicated to delivering exceptional service. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying “WOW” ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understand all situations, and genuinely want to resolve my customers' situations. I started on Upwork in 2020, and I had nothing but amazing experiences with a lot of clients and a wide variety of products and services. Feel free to contact me, so we can discuss how we can work together to meet your customers' needs.
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    Outbound Sales
    Client Management
    Journey Mapping
    Communications
    Salesforce CRM
    Microsoft Excel
    Customer Retention
    Debt Collection
    Data Entry
    Customer Service
    Customer Support
    Zendesk
    Help Scout
    Email Support
    Order Tracking
  • $70 hourly
    I've been developing on the force.com platform for over 10+ year; always innovating and gaining experience on new features such as Flows, Visualforce, Lightning Component, and Lightning Web Components, Apex, Triggers, Canvas, Integration process, and much more. I have authored (or co-authored) four appExchange apps, developed Packages for the Fonteva marketPlace; and further developed, customized, and maintain Salesforce.com instances for global companies such as Xerox, Canon, and Sony Latin America; I've work with ISV partners to help them get their app to market, or create custom integration with 3rd. party Apps and vendors. I am fluent in both English and Spanish with over 5+ experience in translation and training.
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    Apex
    Salesforce App Development
    Customer Relationship Management
    Salesforce CRM
    Visualforce
    Salesforce Sales Cloud
    Salesforce Lightning
    Pardot
  • $14 hourly
    Hi everyone, Welcome to my profile. My name is Durand and I bring more than ten years of experience as a Multilingual customer service representative in English, Spanish, French, and Haitian Creole. Along with that comes extensive knowledge of computers, CRMs, and Medicine. I seek to apply my skillset, expertise, and knowledge in a role at a respected company or service provider. Some of my previous positions included: Customer Service Technical Support Medicare Onboarding Specialist Medical intern Medical interpreter for LEP patients Below are listed some Multinational Companies that I have worked with: 1- Technical Support: SiriusXM satellite radio (USA); Bank of America POS System(Canada); Liberty Cable TV, Landline phone and internet (Porto Rico); Smartphones like Samsung, LG (USA), 2- Customer Service: Billing and fee description, monitoring orders, and scheduling dispatch (Fiserv) 3-Computer Knowledge: MS Office (Word, Excel, PowerPoint, etc.), Online forms and CSS/HTML coding (Jotform), EMR (Electronic Medical Record) 4-Medicine: Medical Intern at Hospital Juan Pablo Pina Among my hobbies and interests are Medical reviews, sports, movies, music, and technologies. I am looking forward to work with you and expand my skills and experience. Thank you for taking the time to read these lines. Cheers, Durand
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    Healthcare
    Medical Interpretation
    English to Haitian Creole Translation
    Data Entry
    Answered Ticket
    Customer Service
    Haitian Creole
    Translation
    EMR Data Entry
    Salesforce CRM
    Language Interpretation
    French
    English
    Zendesk
    Spanish
  • $25 hourly
    Are you seeking a professional and highly experienced Sales Expert | B2C & B2B? Then you have found the right person. With over six years of experience in Sales, I have played key roles as an Inbound Sales Expert for B2C, Outbound Sales Expert for B2B & Product Ambassador. As an experienced freelancer, I have a proven track record of successfully driving project excellence and drawing from a sales and technical support background for Comcast, Verizon, Walmart, Disney+, and Doordash. I bring six years of hands-on experience in multiple roles. I look forward to working with you and helping you improve your business productivity.
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    Business Management
    HighLevel
    Credit Repair
    Real Estate
    B2C Marketing
    B2B Marketing
    Inbound Inquiry
    Inside Sales
    Outbound Sales
    B2B Lead Generation
    Customer Relationship Management
    Salesforce CRM
    Sales
    Customer Care
  • $10 hourly
    Hello, I am a professional freelancer offering high-quality services to improve your business efficiency. My key services include: 💻Virtual Assistant 📋Talent Acquisition 🤝🏻Customer Support 📈Sales Representative 📊Data Entry By managing these tasks, I help you save time and money, allowing you to focus on what matters most for your business. "Let me handle the essential tasks, so you can concentrate on growing your business."
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    Typing
    Google Sheets
    Trello
    WordPress
    Social Media Content Creation
    Canvas
    Data Scraping
    Salesforce CRM
    Google Docs
    Prompt Engineering
    LLM Prompt
    Office 365
    Email Communication
    Microsoft Excel
    Data Entry
  • $40 hourly
    Hello, my name is Rafael, and I am a creative, inventive, and self-motivated Certified Salesforce administrator with over 8 years of experience. With a diverse set of proven abilities and a strong focus on customer satisfaction, I strive to find practical and beautiful solutions to complex challenges. As a Salesforce Admin and Team Leader, I have accumulated hands-on experience in integration, working with various CRM packages, and obtaining certifications in Salesforce, Zapier, and Make/Integromat. Throughout my career, I have successfully completed multiple projects for different sectors, building strong connections with Zapier and Integromat/Make. Additionally, I have developed portals in PHP that interface with Salesforce, showcasing my versatility in utilizing different technologies. Within the Salesforce ecosystem, I possess deep knowledge in configuration and integration, Salesforce administration and customization, data validation, and collaborating with sales, marketing, customer service, and support development teams. I have hands-on experience in creating email templates, page layouts, workflows, workflow actions, and approval processes to optimize business workflows within Salesforce. Moreover, I have a keen understanding of the Salesforce Lightning Platform and other Salesforce products, allowing me to effectively utilize their features to drive organizational success. Furthermore, I have extensive experience in analyzing organization processes and mapping them to Salesforce workflows, configuring the platform to meet unique business requirements. I am well-versed in creating custom objects, fields, page layouts, and tabs, as well as generating reports and dashboards to provide meaningful insights for decision-making. My expertise extends to various standard objects in Salesforce, such as Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, and more. In addition to my Salesforce proficiency, I possess exceptional leadership and interpersonal skills, enabling me to collaborate effectively with diverse teams and individuals within an organization. I am a team player who can engage with all levels of an organization, fostering a positive and productive work environment. Moreover, I have experience in PHP programming using frameworks like CodeIgniter, as well as a strong foundation in scripting languages such as JavaScript and VBA. In conclusion, I bring to the table a wealth of experience in integration, extensive knowledge of various CRM packages, multiple certifications including Salesforce, Zapier, and Make/Integromat, and proven programming skills. With my strong problem-solving abilities and commitment to delivering exceptional results, I am confident in my ability to contribute to your organization's success. Thank you for considering my profile, and I look forward to the opportunity of working together. Best regards, Rafael
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    Project Workflows
    Digital Marketing
    Data Cleaning
    Process Integration
    Salesforce Service Cloud
    Salesforce Lightning
    Scripting
    Google Sheets
    API Integration
    Zapier
    JavaScript
    Salesforce CRM
    Automation
    Make.com
  • $16 hourly
    I have been in the Customer service field and Call Center Industry for more than 10 years assisting the customer from the U.S, U.K, and Australia. I have also worked for big names in the Call Center Industry like (Xerox, Concentrix, Language Line services) and more. In the past 2 years, I worked for one of the biggest hard drives manufacturer companies like ¨Western Digital¨ as a bilingual technical support agent on the phone and email. Recently, as a freelancer, I have performed as a virtual assistant and truck Dispatcher agent where I was able to help the company to grow as they had lots of loads and drivers, that needed to be monitored. Besides, I have also acquired experience handling email, chat, order taking process, Inbound sales, as well as technical issues ticket generation and technical troubleshooting protocol. Adding to this, In my career, I've used various CRM's dashboards such as; *Clarify. *Pegasus Systems. *Salesforce. *Oracle. *Zendesk. *Freshdesk. *SlackApp. *FrontApp.
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    Castilian Spanish
    Salesforce CRM
    Customer Service
    Supply Chain Management
    Logistics Management
    Technical Support
    Email Communication
    Phone Support
    Order Tracking
    Online Chat Support
    Freshdesk
    Zendesk
  • $25 hourly
    Greetings, my name is Elam Cabrera, after one year of experience using Salesforce as a user and getting certified recently, I can ensure that I have experience in: -Profile creation. -Setting up roles and hierarchies. -Data security. -Creation of custom objects. -Chatter. -Reports and Dashboards. -Lighting experience. -Approval processes. Still learning and acquiring new skills. Other skills that I offer: bilingual services (English and Spanish), data entry services, record keeping, account management, and lead generation. Productivity tools I use: Microsoft Office Suite, Open Office Suite, Google Docs, etc.
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    Salesforce Lightning
    Financial Analysis
    IT Management
    Salesforce
    Information Technology Operations
    Data Entry
    Salesforce CRM
  • $10 hourly
    My name is Carlos castillo and I have been working in the call center industry for several years now , both on customer service , sales , administration , translation and legal services I'm from the city of puerto plata in the Dominican Republic and own myself a quiet office space to start working inmediatly with all the requirements that your may spect from a virtual assistant , high speed Internet , quite place with no background noice . About myself : I'm a graduated at the Bussines administration carreer and also a senior law student with 12 years in the call center and hotel industry , working in the past with hotels and the biggest call centers in the Dominican republic , working in USA for company's like : The hiltons , Walt Disney Magic kingdom in the city of orlando . Hilton jumeirah in the Arabic emirates , United nearshore operations in the Dominican republic and the Marriot just to mention a few . I consider myself a great fit for any Administrative or legal related vacancy not only because of my vast experience as a virtual assistant but also as my own experience as a CEO from JncCenter and former Operations manager for S&F supplies of New York as a head on a company I truly understand how important it is for task to be done eficiently and on time , I'm myself a person looking for quality results and willing to provide quality services . looking forward to hear back from you
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    Business with 100-999 Employees
    Team Management
    Legal Translation
    Customer Service Training
    Salesforce CRM
    Data Center Operations
    Legal Assistance
    Lead Generation
    Telemarketing
    Data Entry
    Management Development
    Customer Support
    Business Operations
  • $10 hourly
    My core strengths lie in proactivity, leadership, and a strong sense of responsibility. I am driven by a desire to apply my existing knowledge while continuously enriching my personal and professional strategies. With a natural inclination towards organization and a high level of motivation, I possess the adaptability to thrive in diverse circumstances. I am committed to consistently delivering my best and upholding my values, promoting integrity, diligence, and excellence in all endeavors.
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    Customer Support
    Salesforce CRM
    Community Management
    Sales
    Email Communication
    English Tutoring
    Customer Service
    Virtual Assistance
    Nutrition
    Microsoft Office
    Online Chat Support
    Email Support
  • $7 hourly
    I am a customer service representative, technical support, Billing support, and moderator with 5+ years of experience, I have worked with high profile US companies such as Roblox, Agero Roadside, Optimum, DoorDash, Samsung, and Altice. I am friendly and known for maintaining a professional atmosphere in hectic situations. How I can help your business: ✅Customer Support - Customer support through email, live chat, and phone - Order fulfillment. - Social media moderation - Processing returns/Exchanges/Refunds - Technical Support ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
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    Phone Support
    Salesforce CRM
    Community Moderation
    Office 365
    Ticketing System
    Forum Moderation
    Technical Support
    Email Support
    Zendesk
    Online Chat Support
    Virtual Assistance
    BPO Call Center
    Content Moderation
    Customer Service
    Data Entry
  • $8 hourly
    Hi there! 👋 With a strong background in the fintech and customer service industries, I’m excited to bring my skills to your team. From my current role at Kiwi as a Customer Success Specialist to previous positions with industry leaders like Atlas, The New York Times, and National Debt Relief, I’ve honed my ability to deliver top-notch support that keeps clients happy and engaged. I specialize in managing customer inquiries, providing tech support, ensuring quality, and streamlining customer success processes to drive client satisfaction and retention. My experience spans a wide range of roles—Customer Success, Quality Assurance, Lead Generation, and In-App Tech Support—so I’m equipped to tackle challenges and offer solutions that fit your unique needs. ✨ With a proactive and adaptable approach, I thrive in fast-paced environments and am committed to exceeding expectations. If you’re looking for a reliable, detail-oriented, and results-driven customer service professional, I’d love to help you achieve your goals and create positive client experiences!
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    FinTech
    SugarCRM
    Microsoft Office
    Salesforce CRM
    Quality Audit
    Customer Service
    Google
    Lead Generation
    Gorgias
    Kustomer
    Google Docs
    Live Chat Software
  • $20 hourly
    PROFESSIONAL SUMMARY Effectively multi-task in challenging situations and meet critical deadlines. Resourceful Personal Assistant able to learn quickly and incorporate new procedures to maximize efficiency and productivity. Dedicated Manager with over 14 years of experience in supervision, operations management, administration, training, project management and cross-functional communication. Team player with expertise managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into managerial role with progressive organization.
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    Anti-Money Laundering
    Administrate
    Travel Planning
    Salesforce CRM
    Desktop Publishing
    Client Management
    CRM Software
    Microsoft Excel
    Microsoft Word
  • $25 hourly
    Results-driven Digital Marketing Strategist with extensive experience in developing and executing backend and frontend strategies to meet business objectives. Adept at leading cross-functional teams, resolving conflicts, and building strong relationships with stakeholders. Expertise in CRM implementation, digital development, integrated marketing communication, and project management. Currently engaged in the art business, with a diverse background in digital marketing across various industries.
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    CRM Software
    Adobe Inc.
    Salesforce CRM
    WordPress
    CRM Automation
    Google
    Brand Consulting
    Web Development
    Google Analytics API
    Website
    CRM Development
    Salesforce
    Shopify
    Google Analytics
    Google Marketing Platform
  • $5 hourly
    Customer Service Specialist with 3+ Years of Experience With over 3 years of hands-on experience in customer service, I bring a strong background in contact centers, where I have developed a deep understanding of client needs and how to resolve issues efficiently and with empathy. I am a quick learner, able to adapt to new tools and processes with ease. Fluent in both English and Spanish, I offer professional communication skills to ensure clear, positive, and effective interactions with clients. My technical proficiency includes Microsoft Office, internet research, and email management, ensuring that I can handle various tasks with confidence. I am dedicated to providing exceptional customer experiences and ensuring client satisfaction in every interaction.
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    Property Management
    Salesforce CRM
    Data Entry
    Office Management
    Email Support
    Audio Transcription
    Real Estate
    Virtual Assistance
    Sales
    Administrative Support
    Phone Communication
    Technical Support
    Microsoft Office
    Customer Service
    Phone Support
  • $8 hourly
    With extensive experience in appointment setting, cold calling, and CRM management, I am a results-driven professional dedicated to delivering high-quality leads and exceptional service to my client s. My expertise spans various industries, including real estate, digital marketing, finance, and more. I am committed to helping businesses grow by providing effective communication solutions and streamlined operations. 🌟 Key Achievements: - 🎯 Successfully generated over 1,200 qualified leads in the past years, resulting in a 25% increase in client acquisition rates. - 📈 Managed and optimized CRM systems, improving client engagement and follow-up efficiency by 30%. - 👍 Consistently achieved a 95% client satisfaction rate through meticulous scheduling and proactive communication. Services I Offer: - 📞 Cold Calling & Warm Calling: Engaging potential leads and nurturing existing ones to secure appointments and drive sales. - 💼 Lead Generation & Nurturing: Identifying and cultivating high-quality leads to support your business goals. - 🔧 CRM Management: Utilizing advanced CRM platforms like GoHighLevel and Salesforce to manage client databases and streamline communication. - ✉️ Email & Chat Support: Handling client communications efficiently and professionally. - ✅ Quality Assurance Analysis: Ensuring the accuracy and effectiveness of communications and processes. Industries I’ve Worked With: - 🏡 Real Estate (Buyers, Sellers, Investors) - 🏢 B2B & B2C - 📈 Digital Marketing Agencies - 💵 Finance & Credit Repair - 🏠 Insurance & Mortgage Companies - 🧹 Cleaning Services -💻 Software as a service (SaaS) Tools & Platforms Expertise: - 🛠️ CRM Platforms: GoHighLevel, Salesforce, Hubspot, Podio - 📞 Calling Tools: Xencall, Vicidial, Mojo, Batchdialer, Phone Burner - 💬 Communication Tools: Slack, Webex, WhatsApp - 🗂️ Lead Management: Followup Boss, Prospect Boss, Popstream Why Choose Me? I bring a blend of extensive industry experience, a proven track record of success, and a passion for delivering results. My approach is client-focused, and I am committed to going the extra mile to ensure your needs are met with the highest level of integrity and professionalism. I work efficiently with minimal supervision, offering flexibility and reliability. 🌟 Client Testimonials: Don't take my words for it, “Youry’s cold calling skills were instrumental in increasing our lead generation by 25%. His professionalism and dedication to our project were top-notch.” — Alaa Harazin, Appointment Setter & Lead Gen Specialist, Axiom Payment Systems "Exceptional service! Youry managed our CRM flawlessly and ensured we never missed an appointment. Highly recommend for any appointment setting needs.” — Eddy Raul Garcia, Appointment Setter & Cold Calling Specialist, OPENYM S.R.L Availability: I am available for full-time work, Monday to Friday, and am open to flexible scheduling to accommodate your needs. I prioritize clear communication and am committed to delivering timely and effective results. ⏰ Let's Connect: Ready to boost your appointment setting and lead generation efforts? Let’s discuss how I can help you achieve your business goals. Feel free to reach out to me with any questions or project details! 📩
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    Appointment Scheduling
    Telemarketing
    Communication Skills
    Market Research
    PipelineDeals
    Sales Funnel Implementation
    Email Marketing
    Customer Service
    Data Entry
    Virtual Assistance
    Sales
    Lead Generation
    Salesforce CRM
    Cold Calling
    Appointment Setting
  • $6 hourly
    Hi i'm a dominican Sistem Ing. Graduated from the Unicaribe University, **Upwork Profile Overview** --- Hello! I bring over 10 years of experience in the BPO industry, focusing on customer support, travel agency services, and team supervision. My expertise includes: - **Customer Support & Travel Agent:** Skilled in resolving inquiries and providing seamless travel experiences. - **Supervisory Experience:** Proven leadership in managing teams to exceed client expectations. - **IT Helpdesk Support (4+ years):** Proficient in troubleshooting and providing technical support. ### Technical Skills: - **Salesforce, Avaya, Zoom, Teams:** Effective communication and CRM management. - **Citrix & VMware:** Virtual desktop support. - **Talkdesk & Freshservice Desk:** Managing support tickets and enhancing service quality. - **Canva & Microsoft 365:** Creating engaging presentations and improving productivity. I am dedicated to delivering high-quality service and driving positive outcomes. Let’s connect to discuss how I can support your projects!
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    Canva
    Talkdesk
    Avaya
    Salesforce CRM
    Travel & Hospitality
    Customer Onboarding
    Virtual Assistance
    Helpdesk
    Customer Service
    Typing
    Computer Skills
    Speakeasy
  • $5 hourly
    Over 10 years of Customer service experience. Proficiency in using Gorgias, Shopify, Scanship. Fluent in English, Spanish and French
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    Fellowship One
    Amazon Seller Central
    Shopify
    Gorgias
    Notion
    Salesforce CRM
    Spanish to English Translation
    Virtual Assistance
    Medical Translation
    English Tutoring
    Customer Experience
    Translation
    Customer Service
    Spanish Tutoring
    Typing
  • $5 hourly
    Is time management a challenge for you? Are you overwhelmed by an endless to-do list? If you answered yes, you are in the right place! I am Rossalinda, a qualified and proactive Virtual Assistant dedicated to helping entrepreneurs and companies regain control of their time and achieve their goals with ease. As a highly skilled virtual assistant, I specialize in providing administrative support that improves your productivity and helps optimize your business operations. I'll take care of the tasks that consume your time, allowing you to focus on what matters: growing your business. I'll take care of the tasks that eat up your time, allowing you to focus on what matters—growing your business. ✨Administrative skills: ✅ MS Office: OneDrive, Outlook, Teams, Word, PowerPoint. ✅Google Workspace expert management: Gmail, Calendar, Drive, Meet, Spreadsheet, Docs, Forms, Slides, Sites, and others. ✅Data entry ✅CRM management ✅File management. ✅Web research with critical thinking. ✅Custumer Service ✅Remote administrative assistance such as answering emails, scheduling meetings, travel arrangements, or anything else that can be done off-site. Marketing -Community management( respond to comments, messages, mentions, and post content Email marketing -Creation and configuration of accounts in managers' email marketing (Mailchimp and Mailerlite.) -Contact segmentation Newsletter configuration Feel free to reach out to discuss how I can help. I'm excited to partner with you and take your business to the next level!
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    Salesforce CRM
    ChatGPT
    Canva
    Trello
    Data Entry
    Task Coordination
    Microsoft Office
    Google Workspace
    Email Support
    Administrative Support
    Virtual Assistance
    Haitian Creole
    French
    English
    Spanish
  • $6 hourly
    ✅ Welcome to my profile! ✅ I am a dedicated and experienced Customer Service Specialist with over 5 years⭐⭐⭐⭐⭐ of proven expertise in the Call Center Industry. With a strong commitment to excellence, I have honed impeccable manners and possess the ability to effectively address any customer's needs. 🌟 What I Bring to the Table: Multilingual Proficiency: Fluent in both English and Spanish, ensuring seamless communication with a diverse clientele. Diverse Skill Set: Experienced in various customer service roles, including managing emails, providing chat support, offering tech support, conducting QA, executing cold calling, serving as a retention agent, handling billing and sales, and performing collection duties. Technical Proficiency: Well-versed in computer skills (Word, Excel, PowerPoint) and proficient in systems such as Zendesk, Salesforce, HelpScout, and any other CRM. Commitment to Excellence: Known for adaptability, respect for deadlines, and dedication to delivering exceptional service. Proven Track Record: I have consistently delivered outstanding results and boosted customer satisfaction in previous roles. I am eager to leverage my skills and proficiency to contribute positively to your projects.
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    Order Fulfillment
    Communications
    Debt Collection
    Shopify
    Microsoft Excel
    Data Entry
    Salesforce CRM
    Customer Satisfaction
    Virtual Assistance
    Email Support
    Order Tracking
    Zendesk
    Help Scout
    Art & Design
  • $6 hourly
    I'm an easygoing person, I'm always looking to learn and keep developing my abilities Motivated, suitable for teamwork and with strong organizational and interpersonal skills, always looking to learn new skills, take on additional responsibilities and grow professionally. Specialist Back Office Documentation processing and data entry into databases Supervision and delegation of tasks to a team of [4] persons Presentation of ideas to improve performance and efficiency
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    CRM Software
    Salesforce CRM
    Phone Communication
    Database
    Technical Support
    Documentation
    Customer Service
    Tech & IT
  • $20 hourly
    As a dedicated Salesforce Developer, I bring extensive expertise across Sales, Service, and Experience Cloud domains. Holding certifications in Development, Administration, and Service Cloud Consulting, I continually pursue opportunities for growth and skill enhancement. Throughout my career, I've actively engaged in diverse projects where I've created custom features to meet specific needs. I'm highly experienced with tools like Lighting Web Components (LWC), Omnistudio, and Flows. Driven by a passion for innovation and a commitment to excellence, I thrive in dynamic environments where I can leverage my knowledge and expertise to deliver impactful solutions.
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    GitHub
    Salesforce CRM
    Apex
    JavaScript
    Salesforce
  • $20 hourly
    Hello! I'm Brenda García Yunqué, a first-year Marketing student. Passionate about marketing, strategy, creativity, and organization, with a strong foundation in sales and customer service. I am committed to learning and growing in this dynamic field. Key Areas of Expertise • Virtual Assistance: Skilled in problem-solving, scheduling appointments, managing email accounts, graphic design, blog writing, bookkeeping, social media, and marketing services. • Content Writing: Proficient in creating engaging and effective content for social media and other platforms, focused on increasing customer engagement. • Marketing Advisory: Capable of developing creative and effective strategies to maximize visibility and impact of marketing campaigns. • Appointment Setting: Competent in efficiently managing schedules and setting appointments, optimizing communication and time. • Search Engine Optimization (SEO): Knowledgeable in SEO techniques and tools to improve online visibility and ranking. • Translation and Transcription: Skilled in translating and transcribing content between English and Spanish. Personal Qualities • Creativity: Enjoy generating innovative solutions and creative strategies to address challenges and capitalize on marketing opportunities. • Leadership: Demonstrated leadership skills in various roles, guiding teams towards achieving common goals. • Responsibility and Punctuality: Committed to fulfilling responsibilities with punctuality and reliability. • Quick Learner: Adaptable and quick to grasp new skills and concepts, thriving in dynamic environments. I'm excited to advance my professional journey and apply my skills and knowledge to contribute to your success. Lets collaborate!
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    Appointment Setting
    Research Documentation
    Office 365
    General Transcription
    Translation
    Writing
    Typing
    Salesforce CRM
    Leadership Skills
    Customer Service
  • $6 hourly
    I am a passionate Marketing student with a solid academic background and a strong interest in digital marketing and consumer behavior. I have 3+ years of experience in customer service, tax consultant, and receptionist roles. Throughout the years, I have enhanced my communication skills and developed my problem-solving, and organizational skills. These experiences have given me a customer-focused approach, attention to detail, and the ability to work effectively under pressure. I am excited to apply my marketing knowledge and practical customer service expertise to contribute to strategic initiatives in a professional marketing role while continuing to grow in this dynamic field.
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    Transferring Phone Calls
    Receptionist Skills
    Salesforce CRM
    Email
    Customer Service
    Microsoft Word
    Microsoft Excel
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