Hire the best Salesforce Experts in Montego Bay, JM

Check out Salesforce Experts in Montego Bay, JM with the skills you need for your next job.
  • $10 hourly
    I am a Customer Service Supervisor with over 8 years of experience in managing a project from concept to launch, ensuring it meets milestones, deadlines, and budget requirements. During my tenure at University and throughout my work experience, I learned how companies targeted demographics and how to respond to the demands of customers. More importantly, I had the opportunity to work with professionals who taught me how to easily grasp complex problem solving concepts and at certain times, how to roll with the punches in order to achieve various objectives. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals amidst failures and setbacks.
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    Customer Support
    Salesforce CRM
    Customer Experience
    Customer Service
    Time Management
    Customer Satisfaction
    Management Skills
    Analytics
    Online Chat Support
    Zendesk
  • $14 hourly
    Hi There! I am an experienced professional with excellent organizational skills along with a unique combination of general human resource expertise, office, and managerial experience, and superior customer service. Exceptional communicator and innovative thinker who utilizes creativity and teamwork to produce exemplary results. I have 5 years of experience in Recruiting, Training, and Staffing. Trained in both large corporate and small non-profit settings such as Sales/Marketing, Customer Service, and Administration. Skills & Expertise: Recruitment and selection, Microsoft Office, Data Entry, Customer Service, Training & Development Project Management, etc. Thank you for your time and consideration.
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    Microsoft Office
    Candidate Sourcing
    Staff Recruitment & Management
    Telemarketing
    Administrative Support
    Leadership Development
    Salesforce CRM
    Customer Service
    Data Entry
    HR & Business Services
    Social Media Management
  • $13 hourly
    Seasoned Banking Maestro and Virtual Assistant Pro with 12 years of extensive experience in private banking, excelling in financial management, project oversight, content creation, proofreading, and marketing prowess. Adept at supporting high-level executives in the Financial Services sector, my passion for the work is reflected in a track record of unwavering commitment. Proficiency extends beyond d routine tasks, encompassing web research, data mining, and email address extraction. Known for a robust work ethic and dedicated adherence to deadlines, I bring discretion and confidentiality to complex administrative duties. Stellar interpersonal and organizational skills underscore my suitability for the role. Always online with a flexible schedule, I'm prepared to work late nights or early mornings to deliver exceptional service in 2024. Eagerly anticipating the opportunity to collaborate with you!
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    Administrative Support
    Salesforce CRM
    Customer Service
    PDF Conversion
    Magento
    Market Research
    Microsoft Office
    Data Entry
  • $20 hourly
    I am a qualified and professional Customer Service Representative with over five years of experience. I have strong, creative, and analytical skills. I'm also a team player with an eye for detail.
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    Smartphone
    Microsoft Word
    Graphic Design
    Microsoft Excel
    Salesforce
    Computer Skills
    Salesforce CRM
    Zendesk
  • $20 hourly
    I am an enthusiastic, reliable and hardworking individual who has over a decade of experience giving professional, efficient and high-quality service to various call centers, start-ups, solo entrepreneurs and large Corporations such as ACS, Placidway Medical Tourism Company, FairPrice Healthcare, and Human Bookkeeping. I am Skilled in communicating with clients over phone and email. I have experience with but not limited to Live Chat, Salesforce, RingCentral, Zendesk and Slack. I am eager to learn to use any new tools that get the job done well. I am a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with.
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    Customer Service
    Telemarketing
    Administrative Support
    Technical Support
    Salesforce CRM
    Email Communication
    Data Entry
    Phone Support
    Zendesk
  • $7 hourly
    I am an enthusiastic, hardworking, reliable individual with over six (6) years of experience giving efficient, high-quality service to clients within the BPO industry. I have excellent customer service and problem-solving skills. I have 1-year experience as an Administrative Assistant where I was required to perform primary Secretarial duties. I also have 2 Years experience as a Quality Analyst, where I had the opportunity to assist with call auditing and providing feedback to agents and supervisors in real-time. I think that recognition should always be shown when an individual has exceeded/perform well. I wouldn't say I like the fact of only recognizing a person when something wrong has happened. Customer and client satisfaction means a great deal to me, and that's why I perform tasks given to the best of my ability. Great team player can't wait to work with you.
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    Debt Collection
    Customer Service
    Analytics
    Analytics Plugin
    Data Collection
    Customer Retention
    Salesforce CRM
  • $10 hourly
    Experienced Graphic Designer and Customer Support Representative with exceptional communication, problem-solving, and time management skills. Proven ability to build strong customer relationships, provide creative direction, and deliver excellent support in a fast-paced, remote work environment. Let's work together on your next project! SKILL HIGHLIGHTS: • Adobe Creative Suite • Microsoft Office Expertise • Salesforce CRM • JIRA-DAP CRM • Zendesk • Website Design Skills • Exceptional Communication Skills • Customer Care Skills • Data Entry • Chat Support • Email Support • Content Moderation • Proficient in Windows 8/10/11, Mac OS EXPERIENCE: • Graphic Designer, Vistaprint, July 2016 - March 2023 Collaborated with customers to make advanced customizations to Vistaprint designs, ensuring a high level of customer satisfaction. Vectorized existing custom graphics and designs to ensure the highest possible printing quality. Proactively provided creative direction to existing designs, executing requested updates and revisions using Adobe Creative Suite and Vistaprint technology. Handle scheduled Zoom calls from customers requesting custom-made products. • IT Help Desk Associate (Internship), Vistaprint, October 2018 - July 2019 Created support service tickets and used web-based ticketing systems to track and deliver support services Installed, serviced, and upgraded Windows computers Provided PC and mobile support to resolve client issues • Customer Support Representative, Vistaprint, June 2008 - August 2013 Responded to customer inquiries via phone, chat, and email, maintaining a courteous and professional demeanor at all times. Demonstrated expertise in diagnosing and solving technical problems, utilizing appropriate systems and resources. Provided cross-selling and upselling opportunities to enhance customer business, resulting in increased sales and customer satisfaction. My availability: • 9:00 AM - 09:00 PM Eastern Standard Time [EST] • 9 hours per day work commitments with 6 days a week Mon-Sat Facilities at my WorkSpace: • 12th Gen Intel(R) Core(TM) i5-12500 | 32GB DDR4 RAM | 1TB SSD • Wireless Headset & Charge Stand (Plantronics) - Headphones W/Noise-Canceling • Webcam • 110 MBps LAN Fiber Internet Connection • 50 MBps Broad Band Internet Connection (BackUp) • A quiet office for work.
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    Zendesk
    Jira
    Communication Skills
    Salesforce CRM
    CRM Software
    Email Etiquette
    Email Support
    Customer Support
    Online Chat Support
    Web Design
    Email Communication
    Graphic Design
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
  • $15 hourly
    I am a specialized trainer in sales negotiation and a team manager for the CSR department. With over 7 years of experience in call centers and 3 years of remote work as an account manager at Defamation Defenders, and as a supervisor at Grupo Noa, I have honed my skills in following written guidelines and surpassing quality standards. I excel in data entry tasks with speed and accuracy, paying meticulous attention to detail. My leadership abilities allow me to motivate and guide my team. As a CSR manager, my responsibilities include coaching and developing team members in soft skills, promoting products and services, preparing reports, and managing customer service teams, processes, and policies. I am also adept at handling customer escalations and resolving customer relations issues. I bring a wealth of experience in customer service, supervision, and a comprehensive understanding of customer service principles and practices. Additionally, I am proficient in CRM systems and MS Office applications. In my role as a trainer, I design and maintain training courses, develop computer applications for manuals and handouts, provide feedback to customers, and ensure training objectives are met. I maintain meticulous records of computer applications and associated training materials.
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    Customer Satisfaction
    Data Mining
    Cold Calling
    Sales Management
    Salesforce CRM
    Customer Support
    Customer Service
    Technical Support
    Outbound Sales
    Phone Support
    Zendesk
  • $8 hourly
    PROFESSIONAL SUMMARY Friendly Customer Service Representative ready to resolve any problem. Troubleshoots technical issues and educates on logistics and policies, allowing for customer satisfaction without unnecessary escalation of support calls.
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    Technical Project Management
    Salesforce CRM
    Microsoft Word
    Chat & Messaging Software
    Phone Communication
    Email Marketing
    Technical Support
    Customer Service
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