Hire the best Salesforce Experts in Pittsburgh, PA

Check out Salesforce Experts in Pittsburgh, PA with the skills you need for your next job.
  • $80 hourly
    I administer and implement cloud CRM software solutions for organizations, primarily in the life sciences sector. I work with the Salesforce CRM and Veeva CRM products, providing recommendations and best practices related to configuration and business uses. I have completed projects that reach across multiple geographies, business units, and functional teams. I also work with technology that operates complimentary to these CRM solutions, including SQL Server, Power BI, and Jitterbit. My formal education is in industrial engineering, which encompasses subjects like process optimization, data collection and analysis, and material procurement operations. I am passionate about combining my knowledge of these concepts with my technological experience to add value to businesses through the tremendous power of software.
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    Microsoft Word
    Linear Programming
    Salesforce CRM
    Microsoft Excel
    HTML
    Process Optimization
    Balsamiq
    R
    Client Management
    Data Analysis
    Human-Centered Design
    Requirement Analysis
    Microsoft PowerPoint
    JavaScript
  • $34 hourly
    • 6x Certified Salesforce 5+ years of Salesforce.com CRM experience including, analysis, administration configuration, integration, solutions, and implementations. • Experience with the Salesforce product suite, including Sales, Service, Community, and as well as the Force.com platform. • Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle • Attend regular business meetings to ensure that the solution continues to deliver business benefits and gather solution enhancements that drive continuous improvement. Facilitate Salesforce training for internal resources periodically. • Work closely with business partners to understand customer acquisition and boarding business processes and document user stories and business requirements and associated business value. • Design and implement business solutions to satisfy functional and non-functional requirements while ensuring quality, scalability, and timely delivery. • Maintain an understanding of the Client Salesforce.com platform and functional components, including a functional data model, integration between components and impacts of process, and functional designs with upstream and downstream processes. • Create and maintain project deliverables to ensure business processes, use cases, business requirements, functional designs, test plans, etc are thoroughly and consistently documented using standard templates and centralized repository • Collaborate with Admins, Developers and IT partners on complex technical solutions • Facilitate and organize testing activities, including defect resolution (tracking, triage, resolve, re-test) • Provide content for end-user training design, documentation and delivery efforts • Coordinate the creation of training materials and user documentation and maintain ongoing documentation processes as business needs evolve or features are added. • Document implementation considerations (validation rules, process builder, automation, record types, page layouts, workflow, and triggers). • Establish and maintain positive communication and professional relationships with internal/external customers, team members, and vendors/partners. • Stay current on Salesforce.com functionality, best practices, releases, product roadmaps, and 3rd party applications available via the AppExchange. Obtain/maintain basic Salesforce.com admin certification. • Strong understanding of project life cycle and SDLC methodologies which include both Waterfall and Agile.
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    Customer Relationship Management
    Salesforce Lightning
    Salesforce
    Salesforce1
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce App Development
    Medallia
    Salesforce CRM
  • $35 hourly
    Professional Summary Experienced Operations and Support Manager with specialization in Zendesk Administration and building teams to scale to drive metric success. Experience within corporate and startup cultures across people (recruiting, talent development, career leveling, performance management), process creation and scale, vendor management,, (budget, headcount forecasting), project management, and OKR/company level goals framework to drive results. Highlights * ZenDesk Administration * Decreased call backs by ZenDesk Automations * Developed and Implemented training modules for new employees * Using ZenDesk to increase Workflows and Optimization for a staff of 50 * American Bankers Association CISP Certified * Knowledge of all Google, Windows and Microsoft Office Products * Extensive knowledge of IRA processing and operations * All around knowledge of IRS Reporting
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    Product Development
    Database Management System
    Microsoft Access
    Microsoft Windows
    Salesforce CRM
    Customer Relationship Management
    Zendesk
    CRM Software
    Office Design
    Business Presentation
    Client Management
    Windows Administration
    Microsoft Word
    Presentations
    Microsoft Office
  • $60 hourly
    I am an accounting professional with 7 years of service in higher education. I have been in the bookkeeping/accounting world for the last 13 years and have experienced a variety of different industries such as financial services, tax and accounting offices, HVAC, solar, construction/restoration/mitigation, farming, and now a university setting. I am a hard-worker and because of my background in education, I have a passion for teaching people the how and the why. I am able to explain in terminology that makes sense to anyone. I also find joy in the monotonous and tedious tasks which is what makes me a great person to work with numbers and data.
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    Data Entry
    Ellucian Higher Education Ellucian
    Salesforce CRM
    Intuit Lacerte Tax
    Bookkeeping
    Financial Report
    Bank Reconciliation
    Accounts Receivable
    Accounts Payable
    Account Reconciliation
    Intuit QuickBooks
  • $70 hourly
    Profound expertise in Salesforce, coupled with a robust understanding of System and Application Design, culminates in delivering solutions that are revolutionary, precise, and in absolute harmony with business requirements. My journey is fueled by a passion for understanding the unique needs of each business and crafting bespoke solutions that not only resonate with your organizational ethos but also drive unparalleled success and innovation in every interaction.
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    Salesforce App Development
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Salesforce Einstein
    Salesforce1
    Salesforce Lightning
    Software Architecture & Design
    Enterprise Architecture
    Web Application
    Bot Framework
    CRM Development
    App Development
    Salesforce CRM
    Apex
    Salesforce
  • $25 hourly
    An articulate and ambitious presenter of products and services. Always a top performer and a consummate professional. Highly skilled in the arts of marketing and persuasion. My background consists of a bachelor's degree in Business Administration with a major in Marketing. I also have extensive experience in the real estate industry, negotiations, & all aspects of appointment setting and lead generation across diverse industries. The high level of success I have achieved in a variety of outbound calling projects is a direct result of the extensive experience I have gained over the past two decades working in various capacities in the sales and marketing arena. In addition, I am also a seasoned, highly rated Upwork freelancer that is open to working both short and long term projects. I have worked for several different clients on Upwork for time periods spanning over a year or more. I credit this to my superior reliability, unparalleled professionalism, high skill level and consistent results oriented performance. I have always received 5 star ratings from my past clients in addition to rave reviews. What more could you ask for? My current freelancer rate is perfect for the client that wants superior quality coupled with a degree of affordability. I feel that my current rate is competitive & actually lower than what some of my competition with similar backgrounds and experience charge. I will share that I am most drawn to projects that combine both an hourly wage with the opportunity to earn bonuses!! Due to high demand my schedule stays very full, but please feel to reach out to me about your current needs. It may take me just a few days to reply but rest assured that I do respond to all inquires one way or the other. Thanks in advance for your interest in my services.
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    Lead Nurturing
    Marketing Strategy
    Customer Acquisition
    Sales & Marketing
    Telemarketing
    Salesforce CRM
    Zoho CRM
    Customer Service
    Lead Generation
    Cold Calling
  • $70 hourly
    Technical Product Manager passionate about products that just work. I have 10 years experience as a product manager, working with front of site, ecommerce sites, mobile apps, APIs, database integrations, streaming data, salesforce, and custom built internal applications. I have worked with greenfield projects and established products - both redesigns and simple maintenance and enhancements. I have been leading dev teams for almost as long, working with both offshore and onshore teams to ensure that deadlines and budgets are met and most importantly that the product meets or exceeds the expectations set by the stakeholders. I am highly skilled in the following areas: • User experience research • Writing user stories, epics, and bugs • Competitive analysis • Persona definition • Product roadmaps • Backlog prioritization • Risk mitigation strategies • User flows and user journeys • Working closely with developers, stakeholders, and on occasion, users • Documentation, reporting, and presentations • Coordinating and managing teams to efficiently perform and deliver in an Agile environment (Scrum, Kanban) • Working on multiple initiatives and balance constantly changing priorities • Ensuring product delivery on time and at budget Tools I am familiar with include: • Slack • Microsoft Teams • Webex • Skype • Zoom • Jira • Confluence • Trello • InVision • Balsamiq • MS Project
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    Apache Kafka
    API
    Oracle PLSQL
    Apache Cassandra
    Microsoft Office
    Salesforce CRM
    Basecamp
    Atlassian Confluence
    Lucidchart
    InVision
  • $78 hourly
    I am a Sr. IT Developer, experienced in leading various large IT programs in cross-functional environments; adopting Agile principles, and employing practical Agile delivery approach As a Business Analyst, I possess over 9+ years in developing business architecture using requirements such as scope, processes, alternatives, and risks; analyzing client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis; conducting test including functional, regression, user acceptance, integration and performance to verify the client's needs are met. Also, I'm experienced in Scrum Practices like User Stories, product backlog, release backlog, sprint planning sessions, daily scrum meetings, Spring Review, Sprint Retrospective, and documenting acceptance criteria.
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    SAP Cloud Platform Integration
    Microsoft SQL Server
    Salesforce CRM
    Business Analysis
    SQL
    Information Design
    SAP Crystal Reports
    SAP Business Objects
    Agile Project Management
    Scrum
    Business Intelligence
    Microsoft Project
    Microsoft Power BI
    Tech & IT
    Technical Project Management
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