Hire the best Salesforce Service Cloud Freelancers in Massachusetts

Check out Salesforce Service Cloud Freelancers in Massachusetts with the skills you need for your next job.
  • $100 hourly
    I have over 10 years experience designing, implementing and supporting applications on the Salesforce Platform. I have extensive knowledge of Triggers, Flows and Salesforce Administration and configuration. I welcome the challenge of finding automated solutions to complex problems.
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    Zendesk
    Analytics
    Database Development
    Salesforce Sales Cloud
    Salesforce CPQ
    Salesforce Lightning
    Visualforce
    Salesforce App Development
    Salesforce
    SaaS
    Project Management
    Salesforce Marketing Cloud
    Apex
    Salesforce CRM
  • $120 hourly
    I am a 7 X certified Sr, Salesforce CPQ Architect/Consultant with experience implementing Salesforce and CPQ. I am also a Salesforce CPQ Trainer, I provide companies and individual professionals with a very practical and targeted CPQ Trainings that includes real cases from my previous experiences of Salesforce CPQ implementations. Certified Salesforce CPQ Specialist, Salesforce Platform Developer I (PDI), Data Architect, Sales Cloud consultant, Salesforce Administrator (ADM201),Salesforce Advanced Administrator (ADM211) and Salesforce Platform App Builder. Below are the CPQ and general Salesforce tasks that I can help you with : CPQ : - Help you to manage the Salesforce CPQ implementation projects from the discovery phase and business requirements analysis to the solution design and deployment for new and existing business accounts.. - Migrate existing clients into cpq. - Design, develop, and maintain your Salesforce CPQ system solutions involving product bundles, pricing rules, advanced approval workflows, quote templates, quote line editor views and custom scripts. - Support your pricing & packaging management team to translate functional and business requirements into Salesforce CPQ design. - Help you defining new creative pricing solutions and convert them to customized CPQ solutions using out of the box tools and/or custom scripts. - Help you overcoming the limitation of CPQ native solutions such us the known technical issues as well as the non-supported business scenarios ( e.g : Upsell at renewals, upsell prior to cpq migration/renewal with stub period, Progressive discounts based on different business criteria,…). - Train your Sales Reps and Leadership on how to use and leverage CPQ. - Implementation of CLM systems SUCH AS Conga CLM and DocuSign. Salesforce general tasks : - I can help you with all SFDC system functions including user account maintenance, territory management, pricing and packaging design, reports and dashboards creation and automation development. - Develop innovative and efficient automation to support your sales and business processes. - Help you optimize your Go-To-Market strategies by improving lead response time -aka, ”Speed to Lead”. - Troubleshoot and debug system issues. - Lead the QA testing process and the deployment of new solutions including internal and external systems integration. - Plan and configure packaged integrations with internal and external third-party systems: Marketo, Hubspot, Zendesk, ZoomInfo, SalesLoft, LMS platforms, LinkedIn Sales Navigator, AdobeSign, Seismic… - Optimize outdated automation and convert them to Lightening flows and Apex Triggers. - Merge Salesforce orgs following new companies acquisitions. - Help you with Documenting and maintaining your system internal controls. - Handle regular internal system audits and help you to ensure upgrades. - Provide support to your sales team.
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    SOQL
    Salesforce Sales Cloud
    Salesforce
    JavaScript
    Salesforce App Development
    Pricing Strategy Consulting
    Salesforce CRM
    CPQ Software
    Contract Management
    Apex
    Business Analysis
    Salesforce CPQ
  • $125 hourly
    Salesforce.com admin/developer/solution architect with a deep background in project management, business analysis, requirements gathering, solution development and QA/testing. 19 years CRM implementation and customization experience including past 14 years and over 100 projects on SFDC. This experience provides an ideal solution for any client that needs someone who can work with end users/stake holders documenting requirements and turning them into reality. Certified Administrator Certified Advanced Administrator Certified Platform App Builder Certified Sales Cloud Consultant Certified Community Cloud Consultant Certified Security Specialist Proven success in enterprise solution delivery with excellent client-facing skills that have enabled Mr. Brennan to become a trusted adviser to clients in organizations ranging from start-up to Fortune 500. Experience includes 20+ years delivering solutions to over 40 national and international companies, with special emphasis on complex solutions for enterprise clients.
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    Project Management
    Business Process Automation
    Customer Relationship Management
    Business Analysis
    Salesforce Marketing Cloud
    Salesforce Wave Analytics
    Salesforce App Development
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce CRM
    Salesforce
  • $85 hourly
    Greetings, As a certified Salesforce consultant, I specialize in all aspects of the platform, holding certifications as a Business Analyst, Developer, and Administrator. My objective as an administrator is to provide clean, maintainable solutions. As a developer, I focus on writing code that enhances user experience and drives growth. My expertise includes building custom apps, creating digital experiences, automating processes, reporting, and managing both existing and new infrastructures. Throughout my career, I have helped businesses transition fully to digital operations, eliminating the need for traditional paperwork. Additionally, I have saved clients thousands of dollars by developing branded in-house solutions. I have worked with organizations of all sizes, from small teams of 3+ users to large enterprises with over 3,000 users, on projects ranging from simple flow fixes to custom apps that enhance business productivity. My ultimate goal is to transform your complex requirements into innovative solutions that ensure long-term success while engaging your team with the platform. Let's discuss your goals and how I can assist you. Thank you! --- Expertise: CQP, Salesforce, WordPress, PDF Butler, Butler Sign, Conga Composer & Conga Sign, Salesforce Maps, High Velocity Sales, Digital Experiences, API Integrations, Apex, Lightning Web Components, Experience Cloud, Service Cloud, Financial Services Cloud, Salesforce Industries, Vlocity
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    Tableau
    Salesforce CPQ
    Salesforce Lightning
    Salesforce CRM
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Graphic Design
    Personal Budgeting
    Salesforce
    Business Analysis
    Salesforce App Development
  • $110 hourly
    SUMMARY Salesforce IT Leader and Solution Architect with a proven track record of successfully leading Salesforce projects, enhancing business processes, and driving stakeholder engagement. Skilled in Salesforce administration, solution design, and implementation, with expertise in Sales Cloud, Service Cloud, and community integrations. Known for driving high-performing teams towards adding business value through client relationships. Eager to contribute my technical acumen and stakeholder engagement skills to advance the mission and objectives of the company.
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    Salesforce Sales Cloud
    Salesforce
    Salesforce Einstein
    Salesforce CRM
  • $75 hourly
    Salesforce Expert | 15+ Years of Experience | 5x Certified I am a seasoned Salesforce professional with over 15 years of experience in development, architecture, and design on the platform. As a former Salesforce consulting partner, I’ve helped businesses of all sizes unlock the full potential of the Salesforce platform. I bring deep technical expertise, alongside strong project management skills, ensuring projects are delivered smoothly from conception to execution. Whether you're looking for custom development, system architecture, or end-to-end project management, I’m here to help you achieve your goals with Salesforce.
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    Lightning Bolt
    Apex
    Salesforce1
    Salesforce Wave Analytics
    Salesforce Sales Cloud
    Salesforce Marketing Cloud
    Salesforce Lightning
    Salesforce Einstein
    Salesforce CRM
    Salesforce CPQ
    Salesforce App Development
    Salesforce
  • $60 hourly
    • Over 10 years of developing experience, team lead experience on projects for diverse industries, including government, healthcare, higher education and high-tech environments • Extensive experience in complete product life cycle from requirements gathering to final delivery of a solution • Creative thinker and problem-solver person. • Ability to complete projects under the pressure of fast-paced, time-sensitive environments • Excellent communication and people skills • Highly motivated person in researching, learning and applying new technologies in order to provide solutions to everyday business demands
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    HTML
    JavaScript
    SOAP API
    REST API
    Salesforce Lightning
    Visualforce
    Apex
    Salesforce App Development
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Salesforce CPQ
    Salesforce
  • $30 hourly
    Laura is a driven sales executive with experience in selling corporate credit research and mental health services to a diverse range of clients. With over six years of experience in sales and account management, Laura has consistently achieved or exceeded sales targets, driven revenue growth, and ensured high client retention rates. At Christie Campus Health, Laura is responsible for promoting and selling a mental health services platform to college and university counseling centers across the United States. In this role, she has played a key role in expanding the company's client base, driving significant growth in revenue and student lives under management. Prior to her work at Christie Campus Health, Laura served as a Sales Associate at CreditSights, where she sold corporate credit research to a diverse range of clients, including asset managers, pension funds, insurance companies, and corporations. She was responsible for executing annual contract renewals and consistently increased revenue across her book of business. Laura is a highly motivated sales professional with a proven track record of success in driving revenue growth and ensuring high client retention rates. She is skilled in building successful partnerships with key stakeholders, managing complex sales processes, and driving organizational change through effective project management.
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    Sales Development
    Sales Operations
    Sales Enablement
    Sales & Marketing
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce CRM
    Virtual Assistance
    Project Management
    Microsoft Project
    General Transcription
    Data Entry
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