Hire the best Scheduling Freelancers in the Dominican Republic
Check out Scheduling Freelancers in the Dominican Republic with the skills you need for your next job.
- $8 hourly
- 4.7/5
- (7 jobs)
✅TOP RATED VIRTUAL ASSISTANT - SOCIAL MEDIA MANNAGMENT - WEB DEVELOPER - COSTUMER SERVICES ✅ As a virtual assistant freelancer, I am a highly organized, detail-oriented, and self-motivated professional with extensive experience in providing remote administrative, technical, and personal support to businesses and individuals. With exceptional communication skills, I am able to work closely with clients to understand their needs and goals, and deliver high-quality results on time and within budget. EXPERIENCES - Cold calling experience (real state) ✅ - Sales experience, (selling vacations)✅ - 2 years of experience working in the customer service area at the airport✅ - Digital marketing ✅ - tech support (L2 tickets and live chat)✅ - Data entry ✅ - call center ✅ - IT support web hosting ( plesk/cpanel)✅ - HTML/CSS✅ CERTIFICATIONS *Digital marketing✅ *EXCEL EXPERT✅ *CCNA ENTERPRISE ( 200-301)✅ *windows server 2016 / 2019 ✅ *Office software package✅ *Technician in ip networks✅ *MS Office Suite (Word, Excel, PowerPoint)✅ *Google Docs (Spreadsheet, Docs, Gmail, Google Drive, etc)✅ * Plesk obsidian associate and professional✅ -Languages (English, Spanish, French) -Good Typing Skills -Virtual Assistant -research skills - Data entry In addition to my technical skills, I possess a strong work ethic, a positive attitude, and the ability to adapt to changing environments and requirements. I am passionate about delivering excellent customer service and strive to exceed expectations in all my projects. If you are in need of a virtual assistant who can streamline your business processes, improve your productivity, and help you achieve your goals, please don't hesitate to reach out to me.Scheduling
Office 365Executive SupportSocial Media ManagementMarketing ManagementCold CallingVirtual AssistanceSpanishData EntryMicrosoft OfficeMicrosoft Excel - $15 hourly
- 5.0/5
- (2 jobs)
Hello! I'm Starlin Arias, a dynamic professional from the Dominican Republic with a diverse skill set in Executive Assistance, HR consultant and Paralegal roles. 🌐 My expertise includes utilizing project management tools like Asana and Trello, and creativity tools like Canva and WordPress. 📊 Educationally, I hold a Bachelor of Business Administration, a Technical Bachelor in Diesel and Automotive Mechanics, and have completed courses in prompt engineering, digital business, and online security. 🎓 My work experience spans across various reputable organizations like Xploy Solutions, Franco's Law, Sprint, Convatec Dominican Republic and Deep End Talent Strategies. In these roles, I've honed my skills in administration, social media strategy, team management, confidential information management, and operations management. 🛠️ Fluent in Spanish and English, I'm adept at navigating multicultural environments and delivering high-quality work. 🌍 I am passionate about leveraging my diverse background to bring unique insights and drive success in your projects. Experience, hard work and my willingness to continue learning makes the difference. Let's connect and turn your visions into reality! 🚀💼Scheduling
Calendar ManagementPayment ProcessingSquareClient ManagementEmail ManagementHubSpotWeb DesignSocial Media ContentVirtual AssistanceLegal AssistanceExecutive SupportCustomer SupportOrder FulfillmentEmail Support - $10 hourly
- 5.0/5
- (3 jobs)
As a Customer Care Agent, I’ve gained extensive experience across several facets of customer service. During my time as a call center agent, I used Zendesk, Magento, Stripe, to pull up customer context to deliver more personalized support without requiring customers to repeat themselves. I’ve also demonstrated strong results through my work. Among my peers, I’m known as an approachable, personable, patient and driven agent. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.Scheduling
Customer SupportMicrosoft ExcelSlackStripeAdministrateEmail CommunicationData EntryCustomer SatisfactionVideo GameMicrosoft OfficeCustomer ServiceAccounting BasicsZendeskPhone Support - $7 hourly
- 5.0/5
- (8 jobs)
I am an all-around office, dedicated, caring, and task-focused person—a native Spanish speaker with a Business Administration degree and some Tourism background. I am currently studying Marketing to diversify my experience and knowledge. If I could describe myself in three words professionally speaking, those would be: Proactive, Communicative and Resilient towards challenging situations. I prefer professional clients (they don't ghost or disappear) and they communicate when something is wrong. Even if they don't hire, they appreciate my application time. I prefer if they are understanding and empathetic, open to new ideas, and receive constructive feedback besides being resourceful, and that goes both ways. Responsibilities you can expect from me, but not limited to just these: *General Research, Translation, and report creation. *Accounting and Quotation. *Budget creation and management. *Social media and Live Monitoring. *Administrative support. * Assisting with project management tasks. *Email and Phone management (Inbound/Outbound). *Data Entry and General Backoffice Support. *Events and Meetings Scheduling. *Managing CRM. *Backoffice and Clerical Tasks. and more! Let's collaborate and start a productive journey and collaboration! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖ Hola, Soy Jarlina, gracias por tomarte el tiempo de visitar mi perfil. Actualmente ofrezco mis servicios en Español e Inglés. Me encuentro estudiando mercadeo (Marketing), pero ya habia culminado mi carrera en administración de empresas y también realizado algo de carrera en turismo, al igual que una que otra capacitación en contabilidad. Me interesa diversificar mi experiencia y conocimientos ya que el mercado actual sigue y continuará siendo muy cambiante y competitivo. Si pudiera describirme en pocas palabras de forma profesional, me definiria como una persona Proactiva, Resiliente y Comunicativa ante los desafios diarios. Prefiero trabajar con clientes profesionales y comunicativos, que no teman recibir ideas y soluciones creativas, que puedan dar y recibir críticas constructivas y que no desaparezcan en medio de un trabajo, projecto o de un proceso de aplicación, y que si al menos eso pasa, pueden comunicarse y dejarlo saber de forma apropiada y con un tiempo razonable. Te puedo asistir en una cantidad inmensa de tareas administrativas y en otras áreas, que hasta creo que me quedaré corta en la lista, pero aquí te indico unas cuantas: -Investigaciones, Encuestas, Verificación, Traducción General y Búsqueda de Información. - Monitoreo y moderación de medios digitales. - Servicio al cliente y Asistencia Virtual o personal (Si estás en el pais o necesitas ayuda local). -Soporte Administrativo. -Manejo de correo electrónico. -Agenda de Reuniones, Eventos y Actividades Presenciales y Virtuales. -Realizacion de Reportes y Diapositivas para Presentaciones. Y más! Siéntete en toda confianza de escribirme y hagamos de este contacto una posible alianza futura a largo plazo!Scheduling
Media PlanningData LabelingContent ModerationLead GenerationCompany ResearchHospitality & TourismExecutive SupportEmail CommunicationData EntryReal Estate Virtual AssistanceAccountingMarket ResearchMedia MonitoringAdministrative Support - $5 hourly
- 4.6/5
- (11 jobs)
Hey there 👋🏾, Welcome to my profile! I’m Vladimir, a Copywriter, Virtual Assistant, and Email Marketing Specialist dedicated to making your brand shine and your goals a reality. Let’s create magic with words and strategies that leave a lasting impression. What I Bring to the Table: ✅ Powerful Copywriting: Words that work! From landing pages to email campaigns and ads, I craft content that hooks your audience and drives action. ✅ Audience-First Approach: I dive deep into understanding your audience’s needs, desires, and pain points to create content that feels like it was written just for them. ✅ Creative Strategy: It’s not just about writing; it’s about building a roadmap for success. I’ll help you craft a content strategy that aligns perfectly with your goals. ✅ Precision Meets Creativity: Expect captivating content backed by solid research and polished to perfection. What I Do Best: 💻 Landing Pages That Convert: Turn clicks into customers! I design landing pages that clearly communicate your value and inspire action. 📰 Engaging Newsletters: Build relationships with your audience through newsletters that people actually want to open, read, and share. 📤 Email Campaigns That Drive Results: From welcome sequences to product launches, I create emails that nurture leads, boost engagement, and generate sales. 📊 Content Strategy Mastery: Let’s plan your content game whether it’s blogs, social media, or newsletters for consistent messaging and maximum impact. 👨🏾💻 Outstanding Virtual Assistant: Inbox Management: Stay on top of your communications with a well-organized inbox. Scheduling and Calendar Management: Never miss a beat with a seamlessly planned schedule. Administrative Tasks: From data entry to research, I handle the details so you can focus on the big picture. 📧 Email Marketing Specialist Expertise: Automated Campaigns: Set it and forget it I’ll create automation workflows that work for you 24/7. A/B Testing: Optimize your emails with data-driven decisions that improve open and click-through rates. Analytics & Reporting: Get insights on what’s working and where to improve for even better results. Let’s Collaborate! If you’re ready to take your brand to the next level with creativity, strategy, and results-driven content, let’s make it happen. Reach out today, and let’s create something amazing together! ✅Scheduling
Project ManagementMailchimpData EntryEmail CommunicationMarketingCold EmailEmail MarketingCanvaCustomer ServiceVirtual AssistanceContent WritingBlog WritingEmail CopywritingCopywriting - $20 hourly
- 5.0/5
- (3 jobs)
About Me: I am a seasoned professional with over 5 years of experience in administration, Human Resources, benefits management, recruitment, customer service, and translation. With a Bachelor's in Law and a Master's in Human Resources, I offer a unique blend of skills that enhance organizational efficiency and employee satisfaction. Bilingual in Spanish and English, I provide comprehensive support while applying mindfulness practices to optimize focus and productivity. Strengths and Skills: Customer Service: Proficient in managing inquiries and delivering exceptional support to boost customer satisfaction and retention. ✉️🤝 HR & Benefits Management: Experienced in handling benefits administration, job postings, candidate sourcing, and recruitment coordination to streamline HR functions. 🔍👥 Administrative Support: Adept in data entry, calendar management, presentation creation, and ensuring smooth administrative operations. 📊📅 Recruitment: Skilled in sourcing, screening, and coordinating recruitment processes to attract top talent. 💼 Legal Assistance: Capable of managing legal case documentation and ensuring compliance with legal standards. ⚖️ Translation: Fluent in Spanish and English, providing high-quality translation services to bridge communication gaps. 🌍🗣️ Mindfulness: Utilizes mindfulness techniques to enhance workplace focus, efficiency, and overall productivity. 🧘♂️ Education: Bachelor’s Degree in Law Master’s Degree in Human Resources Why Choose Me? Detail-Oriented & Organized: Delivers accurate and high-quality work consistently. ✅ Bilingual: Fluent in Spanish and English, enhancing communication and support. Versatile Experience: Proven success across various roles in customer service, sales, HR, and benefits management. 🌟 Commitment to Growth: Dedicated to continuous learning and collaborative improvement. 📚 I am excited to bring my expertise to your organization and contribute to its success with innovative solutions and dedicated support. 💡Scheduling
LawLegal AssistanceImmigration LawLegalCompensation & BenefitsAdministrative SupportEmployee OnboardingEmail CommunicationRecruitingHuman ResourcesTranslationCustomer ServiceVirtual Assistance - $8 hourly
- 5.0/5
- (2 jobs)
Hello! I am Angelina De los Santos, a passionate Public Relations specialist, Marketing Assistant and Spanish Voice Actress. I have a great eye for organization, bringing creativity, efficiency and strong communication skills to every project. Whether you need help managing marketing campaigns, coordinating events, or optimizing workflows, I'm here to help your business thrive. My goal is to contribute to the success of your projects by taking advantage of my experience in strategic planning and use of digital tools. Let me take care of the details so you can focus on the big picture! Tools & Software Proficiency: Communication & Scheduling: - Zoom, Google Meet, Microsoft Teams. - Acuity Scheduling, Google Calendar, Asana. - Google Workspace (Docs, Sheets, Drive, etc.). Office Management: - Microsoft Word, Excel, PowerPoint. - Agenda and Calendar Management. - Document Organization & Filing. Creative Design: - Canva (for social media designs and aesthetic content creation). Skills & Capabilities: - Supporting the creation of marketing strategies and event planning. - Organizing schedules, managing calendars, and setting priorities. - Drafting professional emails and correspondence. - Classifying and organizing documents, spreadsheets, and reports. - Proficient in task management and scheduling tools for smooth project delivery. - High proficiency in creating and managing aesthetically-pleasing content. - Ability to work across multiple platforms to ensure team efficiency. Let's work together to make your projects a reality. I'm excited to contribute to your success! _______________________________________________________________________ ¡Hola! Soy Angelina De los Santos, una apasionada Relacionista Pública, Asistente de Marketing y Actriz de Voz en español. Tengo un gran ojo para la organización, aportando creatividad, eficiencia y fuertes habilidades de comunicación a cada proyecto. Ya sea que necesites ayuda para administrar campañas de marketing, coordinar eventos u optimizar flujos de trabajo, estoy aquí para ayudar a que tu negocio prospere. Mi objetivo es contribuir al éxito de tus proyectos aprovechando mi experiencia en planificación estratégica y uso de herramientas digitales. ¡Déjame encargarme de los detalles para que puedas concentrarte en el panorama general! Competencia en herramientas y software: Comunicación y programación: - Zoom, Google Meet, equipos de Microsoft. - Programación Acuity, Google Calendar, Asana. - Google Workspace (Documentos, Hojas de cálculo, Drive, etc.). Gestión de Oficina: -Microsoft Word, Excel, PowerPoint. - Gestión de Agenda y Calendario. - Organización y archivo de documentos. Diseño creativo: - Canva (para diseños de redes sociales y creación de contenido estético). Habilidades y capacidades: - Apoyar en la creación de estrategias de marketing y planificación de eventos. - Organizar horarios, gestionar calendarios y establecer prioridades. - Redacción de correos electrónicos y correspondencia profesional. - Clasificar y organizar documentos, hojas de cálculo e informes. - Competente en herramientas de gestión y programación de tareas para una entrega fluida de proyectos. - Alto dominio de la creación y gestión de contenidos estéticamente agradables. - Capacidad para trabajar en múltiples plataformas para garantizar la eficiencia del equipo. Trabajemos juntos para hacer realidad tus proyectos. ¡Estoy emocionada de que colaboremos juntos!Scheduling
Latin American Spanish AccentVoice-OverVoice-Over RecordingVoice TalentInterpersonal SkillsReceptionist SkillsCommunication SkillsVirtual Assistance - $20 hourly
- 4.7/5
- (33 jobs)
Hi, I’m Keisy, a 𝐅𝐮𝐥𝐥-𝐒𝐭𝐚𝐜𝐤 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 with over 5 years of vivid experience in Administrative Support and over a decade in customer service. I specialize in delivering top-tier support for digital businesses across diverse industries, from marketing agencies to online law firms. My background in fast-paced call centers and as a 911 operator has equipped me with a solid work ethic, adaptability, and a deep understanding of processes and systems. I’m here to be 𝐲𝐨𝐮𝐫 𝐠𝐫𝐨𝐰𝐭𝐡 𝐩𝐚𝐫𝐭𝐧𝐞𝐫, ready to elevate your business! Here’s how I can help: 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 🆘: - Back office support - Email and calendar management - Web research, data entry, and organization - Creating and supervising processes & SOPs 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 👩🏻💻: - Scheduling and managing virtual meetings - Assisting with video conferencing tools - Preparing meeting agendas and minutes 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭💆🏻♀️ : - Managing customer databases and CRM systems - Customer communication (chat support, email response) - Accounts receivable management 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🎯: - Light project management to keep tasks on track - Project planning, progress tracking, and milestone management - Team collaboration to achieve project goals 𝐎𝐧𝐥𝐢𝐧𝐞 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 📈: - Basic email marketing campaigns - Supporting digital product launches and events 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🌐: - Basic blog posts/listings and updates 𝐌𝐲 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐨𝐨𝐥𝐛𝐨𝐱 🛠️: - A dedicated home office, my hub of productivity. - Slack, ClickUp, Asana, Trello, Google Workspace - Meilerlite, Mailchimp, Zoom, Meets, MS Teams - AI Tools (ChatGPT, Gemini, Perplexity, Copilot, Claude) - Calendly, Loom, Canva, Zoho, Notion - YouTube for continuous self-training 🌟 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 🌟 ✅ I’m a full-time freelancer, available whenever you need. ✅ I provide value by suggesting improvements, not just completing tasks. ✅ I’m highly responsive and maintain open communication at all times. I’m excited to help bring your project to life! Let’s connect and discuss how I can support your business and help you grow 🚀Scheduling
Administrative SupportLatin American Spanish AccentCustomer ServiceEnglishEmail Campaign SetupAsanaGoogle DocsCanvaEmail CommunicationData EntryGoogle Workspace - $12 hourly
- 5.0/5
- (13 jobs)
I am a highly self-motivated and well-organized professional, equipped with outstanding problem-solving skills and robust capabilities. I excel at swiftly identifying issues and taking decisive, independent actions tailored to specific situations. Languages: Bilingual Fluent in both (Spanish, and English)Scheduling
Product KnowledgeAnswered TicketEmail CommunicationMicrosoft OfficeSlackCustomer Relationship ManagementData EntryQuality AssuranceZoho CRMZendeskPhone SupportEmail Support - $12 hourly
- 4.0/5
- (18 jobs)
✳️TOP-RATED BILINGUAL CUSTOMER SERVICE EXPERT on Upwork. I am independent customer service Expert with 15+ years in customer Service/ Tech support and sales support for a variety of branded name companies and products. With a guarantee of more than 90% Quality of Service, more than 87% of First Call Resolution, your customers will receive a genuine customer service experience . I love customer service because I love dealing with people, connecting with customer, solving issues and providing high rate at all time. ✔️Expert in Email Handling/Chat & Phone Support/Quality Analyst/IT Support ✔️Fully Bilingual (Native English, Français Européen, Français Canadien) fluency in Spanish ✔️5+ years of experience using Zendesk, Shopify, Desk.com and other CRM tools ✔️10+ years of experience in Customer Service, Customer Support, Sales Support, and management for a variety of branded name companies and products, with skills in coaching, developing and supervising team individuals to drive them to success. Skills Experience : Caribbean Calling Center, Santo Domingo, Dominican Republic Team Leader August 2010 - April 2014 Caribbean Calling Center is an innovator in money transfer. Providing money transfer service in some countries like: Haiti, Jamaica, USA, and Dominican Republic. I worked as a Team leader and belief in providing Excellent Customer Satisfaction. Caribbean Calling Center, this is where I get promoted the first time. Manage and resolve customer complaint, created ticket. I have worked as a trainer as well, where I have to train people that want to become an agent for CAM. Alorica, Santo Domingo, Dominican Republic Team leader June 13 - July 14 Alorica Incorporated is a call center company with more than 73 locations worldwide. Established in 1999, the company has grown to over 48,000 employees. Currently, the company is headquartered in Irvine, California. I have worked as a Team leader for Verizon client, one of largest telecommunication company of united state, providing telecommunication services. Manage and troubleshoot cell phone device and network system. Assist a team of 12 customer service´s agent. Xerox, Santo Domingo, Dominican Republic Tech Support September 2015- June 2016 Xerox is a call center company with more than 50 location worldwide. I have worked as a floor support for Sprint client, providing telecommunication services. Manage and troubleshoot cell phone and Network system. Assist a team of 12 customer service´s agent. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to resolve my customer's situations. I can assure you that I will be able to assist you in your task with quality work, great performance, and guaranteed satisfaction. I'm available on Email and Skype, and ready to have a voice or video interview if necessary. Looking forward to an interview with you!Scheduling
Haitian CreoleCustomer ServiceSalesMultitaskingData EntryLatin American Spanish AccentEmail CommunicationFrench English AccentCustomer SupportTechnical SupportOnline Chat SupportInbound InquiryFrench - $40 hourly
- 5.0/5
- (10 jobs)
I'm here to help you get things done! As a Virtual Assistant, my goal is to take away those tedious administrative or technical tasks from busy entrepreneurs so that they can focus on the things that will bring growth and profit to their projects. My attitude and organizational skills make me stand out from day one. My goal is to provide quality work considering: 1- the exact specifics you need. 2- Deadlines. -- Services offered but not limited to: • Virtual/ Administrative works • Appointment Setting and Scheduling • Email/ Calendar Management • Prepare spreadsheets and keep online records • Data Entry in any softwareScheduling
File ManagementGoogle WorkspaceSpanish English AccentLight Project ManagementAdministrative SupportMarketingEmail MarketingTask CoordinationCustomer ServicePersonal AdministrationData Entry - $9 hourly
- 5.0/5
- (6 jobs)
Hi! I have worked on customer service for about 10 years, in upscale hotels and cruise ships. I love people and try my best to understand them, and figure out how I could help them, especially while going through a difficult or unpleasant situation. I have also experience on payroll. My worldwide work experience has helped me adapt to different cultures and appreciate each person's personality. Anything you need, I will do my best to assist you.Scheduling
Hospitality & TourismClient ManagementData EntryCustomer ServiceCanvaDigital MarketingGoogle WorkspaceMicrosoft OfficeBilingual EducationEmail CommunicationEnglishSpanishComplaint ManagementEmail Support - $15 hourly
- 5.0/5
- (8 jobs)
🌸 Welcome to the world of top-notch Social Media Management! 🌸 My clients have seen remarkable results, saving hundreds of hours while ensuring their Social Media pages are optimized at the highest level. I specialize in delivering consistent and branded content for your Social Media pages, organically growing your audience with 100% real and active followers. If you resonate with any of the following thoughts, we might just be a perfect match: 📌 "I lack the time to manage my Social Media pages effectively." 📌 "Hiring and training a team for social media management is costly and overwhelming." 📌 "Social Media is foreign to me, and I need expert help." 📌 "I want my Social Media pages to reflect my brand's essence." 📌 "I need someone to take full control of my Social Media pages, staying current with trends and special occasions." 📌 "I want to spend no more than 5 minutes per week on content review." Working with me, you'll receive: 💎 Professionally designed custom graphics that align perfectly with your business goals. 💎 Full control over scheduled content, requiring less than 5 minutes per week for approval. 💎 Recommendations and insights based on best practices tailored to your business. 💎 An ever-growing Social Media presence that keeps you connected with your audience. 💎 The assurance that your Social Media pages are in capable hands, delivering excellent results. My expertise includes: 🔥 Crafting a compelling Content Strategy with exquisite graphics, videos, and reels in line with your branding guidelines. 🔥 Managing and nurturing your Social Media presence across various platforms like Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, Tiktok, and YouTube. 🔥 Ensuring consistent growth and delivering detailed result reports. Ready to embark on this fantastic journey together? Take the next steps: 👉 1) Watch the videos on my Upwork profile and check out my work examples. 👉 2) Click the "Invite to Job" or "Send a Message" button. 👉 3) Craft a personalized message detailing your specific needs. Act swiftly, don't miss this opportunity! My Expertise: Social Media Management, Social Media Strategy, Social Media Content Creation, Social Media Graphic Design, Short-form video editing, Captions Writing, Hashtags Research, Social Media, Social Media Marketing, Social Media Organic Growth, Social Media video editing. Let's make your Social Media shine like never before! Contact me today and let's create magic together! 💫Scheduling
Client ManagementBookkeepingCustomer ServiceVisual Presentation DesignIllustrationInfographicTime ManagementCommunicationsDigital MarketingContent CreationData EntryContent WritingOffice Space PlanningSocial Media Content CreationOnline Market ResearchCommunity ManagementDigital Project Management - $15 hourly
- 5.0/5
- (2 jobs)
Looking for a Customer Service Specialist? You just discovered the right candidate‼️ 🙌 I am a professional virtual assistant who helps business owners free up time to scale up their company. These are all the tasks that I cal help your business with: 🟢 Email inquiries and customer support. 🟢 Order fulfillment with suppliers. 🟢 Handle tracking and returns, as well as refunds. 🟢 Social Media Management - messages, comments, and moderation. To run the customer support side of your business and to provide the best service, these are the tools I am knowledgeable in; ⚪️ Shopify ⚪️ Etsy ⚪️ Oberlo ⚪️ Aliexpress ⚪️ Printify ⚪️ Reamaze ⚪️ Zendesk ⚪️ Gorgias ⚪️ Trello ⚪️ Asana ⚪️ AirtableScheduling
Quality ControlEmail CommunicationGoogle WorkspaceMicrosoft ExcelCustomer ServiceTrelloOberloSalesEnglishLegalZendesk - $15 hourly
- 5.0/5
- (4 jobs)
If you need help with tasks that steal your time but must be ready quickly and efficiently? Leave that to me, I’ll do my best to get it done. I have a degree in industrial engineering and several years of experience in business administration, CRM management, analysis, data entry and organization, accounting, social media, digital marketing, among others. An excellent, organized and reliable virtual support is what you need so that you can focus your time and effort to take your company to the next level and I am here to go hand in hand with you in the process.Scheduling
File ManagementAdministrative SupportPDF ConversionDigital MarketingCastilian SpanishCustomer Relationship ManagementTask CoordinationEmail CommunicationMicrosoft OfficeMicrosoft Excel - $25 hourly
- 5.0/5
- (6 jobs)
Welcome to my profile ... Hope you are doing great. Looking for someone to help out with time consuming customer support & administrative tasks ? I am an experienced Administrative Assistant / Customer Support Rep bringing forward a motivated attitude and a variety of powerful skills obtained working with a variety of employers with an array of backgrounds. How can I be of help ? -General Administrative Tasks -IB/OB Calls -Ticket management, Email CS, Live Chat & SMS Support -Schedule/Calendar Management -Email Handling -Facebook/IG Management -Web Research & Data Entry -Creating Travel Itineraries -Graphics creation -Power point/Word/ Excel documents Well versed in a variety of duties, highly organized, and skilled in written and verbal communication (Spanish & English). Looking to provide great service by always staying flexible and updated .Scheduling
General TranscriptionCustomer SupportCanvaTicketing SystemCustomer ServicePhone SupportFile MaintenanceCustomer SatisfactionAdministrative SupportZendeskTranslationEmail CommunicationData Entry - $10 hourly
- 5.0/5
- (8 jobs)
I am a Dentist, and I have been working as a virtual assistant at Upwork for over two years. I have about 9 years of experience in administration and customer service. I am a confident and trustworthy person who will work hard to achieve goals and results. Skillset and Expertise: - Data Entry - Google Apps (Docs, Gmail, Calendar, Drive) - All Microsoft Office Apps (Word, Excel, PowerPoint, Outlook) - RingCentral - Web Research - Data collection - Payroll Processing - Answering calls - Schedule appointments and events - Send and respond to emails - Schedule meetings - Book appointments - Transcribe and translate documents - WordPress Posts - All types of Admin work - Manage Facebook Group - Prepare Weekly Time Report - HubSpot - Canva App - Helpdesk - Dropbox - Slack - ZohoScheduling
EnglishGeneral TranscriptionWordPressHIPAAAdministrative SupportVirtual AssistanceTranslationPersonal AdministrationMicrosoft ExcelData EntryMicrosoft Word - $20 hourly
- 5.0/5
- (5 jobs)
As a seasoned Business Manager and Legal Support professional, I bring over 5 years of experience in managing business operations and projects, coupled with a strong background in legal support and human resources. My expertise lies in optimizing workflows, enhancing productivity, and ensuring compliance with legal standards. Strengths and Skills: - Business Management: Adept at overseeing business operations, managing resources, and developing strategic plans to drive growth and efficiency. Proven ability to streamline processes, improve performance, and achieve organizational goals. - Project Management: Skilled in planning, executing, and closing projects on time and within budget. Experienced in task delegation, risk assessment, and stakeholder communication to ensure successful project outcomes. - Legal Support: Expert in drafting and editing legal documents, managing court filings, and ensuring compliance with legal procedures. Proficient in handling sensitive information and maintaining confidentiality. - Human Resources: Experienced in recruiting, talent management, and conflict resolution. Successfully managed HR operations for large teams, ensuring effective employee relations and operational efficiency. - Technical Proficiency: Proficient in Google Calendar, Gmail, MS Word, Microsoft Excel, PowerPoint, and CRM systems such as QJM, Netsuite, QuickBooks, Xero, and ClickUp. Familiar with legal-specific CRMs like MyCase, PracticePanther, and Lawmatics. Key Projects and Accomplishments: - Business Management: Implemented strategic initiatives that increased operational efficiency and reduced costs, contributing to overall business growth. - Project Management: Led cross-functional teams in delivering projects ahead of schedule and under budget. Developed and executed project plans that aligned with organizational objectives. - Legal Support: Designed and documented intake and invoicing processes for a law firm, streamlining operations and improving workflow efficiency. - Human Resources: Managed HR operations for a large construction company, overseeing recruitment, payroll, and employee relations. Developed SOPs and documentation for various industries. Education and Certifications: - EF SET Certificate English Test: Score 63/100 (B2 Level) - Extensive training in legal document management and handling sensitive information. I am committed to delivering high-quality business management, project management, and legal support services. My attention to detail, organizational skills, and ability to handle complex tasks make me a valuable asset for any project. I am available for immediate engagement and prefer morning work hours, working from Santo Domingo in the Eastern Time zone.Scheduling
Client ManagementPayroll AccountingLegal AssistancePhone CommunicationEmail CommunicationAdministrative SupportCustomer Service TrainingMicrosoft Excel - $8 hourly
- 5.0/5
- (2 jobs)
I've been working locally for almost 3 years making Package Dielines, Logos, Banners, Newspaper Template, Magazine Template, etc... My best skill is my quick learning on any field, and if it is something new I'll do my best to accomplished theses main goals. High Quality Design Responsibility No long-time wait(Quick Response)Scheduling
Latin American Spanish AccentWorkday Adaptive PlanningEmail SupportInnovation StrategyDrawingHigh Fidelity DesignPhotographyData EntryAdobe IllustratorAdobe InDesign - $25 hourly
- 4.6/5
- (5 jobs)
I've been a salesperson most of my life, entrepreneur and company man. I'm from Santo Domingo, Dominican Republic. and have over 10 years of experience in the Remote Work world. The one skill I'm most proud of is that I have the ability to learn quickly and apply all the methods specific to a project. I've Been Telemarketer, Broker, Sales Manager, Operations Manager, Customer rep, Lead Generator, Qualifier, Back office assistant. I hope to put all my skills at the disposal of companies in need of a good boost on their tasks and let them enjoy the high quality of work I can bring to the table. Skills Summary: I have a wide range of skills on dealing with customers, handling back-office tasks, organizing and presenting reports, measuring the cost-effective of campaigns, I have inside knowledge of many industries that I've have worked in the past at all levels, including energy, Automobiles, health, financial, my last job was dealing with Personal Injuries and being the liaison with them, their attorneys and their health advisor. making sure to schedule visits, follow up, confirming and updating all parties as needed. quite current on all the modern word tools, including office, salesforce, CRMS, VOIP, SQL, Power BI, and most marketing tools to get a message across. Top Skills: 1.- Sales - Over 20 years, On the phones and personal 2.- Marketing - 10 years, Email, Printed, Digital, by Influencers, Forums, 3.- Customer Service - 15 years, Can handle all the possible situations and get the most favorable outcome 4.- Work Ethics - Always on time, on point. English Experience: I started studying English locally in DR, took classes for over 10 years, then went to the USA as an exchange student and spent a year. after that, I was living on and off in the USA for work. I rate my English skills as follows: - Speaking: 5 / 5 - Almost native, just have a little accent sometimes. - Writing: 5 / 5 - Perfect - Translating (to/from Spanish): 5 / 5 - Expert. My English Test Scores: - EF SET Certificate English Test (50 min) Score: 77/100 (C2 Level)Scheduling
File MaintenanceCustomer Relationship ManagementSales PresentationLegal AssistanceFile ManagementManagement SkillsVoIP SoftwareCustomer ExperienceCRM SoftwareCold CallingAdministrative SupportB2B MarketingPrice & Quote NegotiationLegal - $14 hourly
- 5.0/5
- (10 jobs)
First of all, you have to know that your satisfaction is my one priority and I will make sure that you’ll like the work I’ll do for you. I’m very responsible with everything I do and I consider myself a proactive person, plus I have the ability to connect easily with people. I specialize in: - Customer service. - Admin support/ Virtual Assistance. - Social Media management (create and share posts, Instagram stories, engage with the audience...). - Basic video and photo editing. - Creative writing. Also, I’m a fast learner and my goal is to complete the project the best way I can. I’m full of ideas and ways to make something good into something great, I promise you that I will bring a positive and open-minded perspective to the table.Scheduling
Personal AdministrationCopywritingData EntryInterpersonal SkillsCreative Writing - $7 hourly
- 5.0/5
- (3 jobs)
I'm a college freshman who wants to work as a virtual assistant. Majoring in computer science, I have excellent data entry and organizing abilities, as well as the ability to communicate in five languages, allowing me to collaborate with people from all over the world. I'm a hard worker who picks things up quickly. These are all the tasks I can help your business with: ☑Order fulfillments with suppliers ☑Email inquiries and customer support ☑Social media engagement - messages and moderation ☑Handling tracking and returns/refunds These are the tools I am knowledgeable in, to provide the best service to your business: ☑Google Suit ☑Shopify ☑Oberlo ☑ Aliexpress ☑Printify ☑Reamaze ☑Zendesk ☑Airtable, Asana, Vonage and TrelloScheduling
Inventory ManagementStaffing NeedsTask CoordinationFile ManagementGoogle WorkspaceVirtual AssistanceEmail CommunicationData EntryProduct Listings - $14 hourly
- 4.9/5
- (9 jobs)
Hi Thank you for visiting my page. I'm an experienced customer service with more than 5 years in: -Technical Support -Shopify -Freshdesk -Zendesk -Live Chat support -Customer service -Sales and Emails. -Telemarketing Here are some of the responsibilities I've held over the past years: Answer customers' questions and concerns Resolve product or service problems by clarifying the customer's complaint; Delecting and explaining the best solution to solve the problem, expediting correction or adjustment; Following up to ensure resolutionScheduling
Customer Experience ResearchTelemarketingOrder FulfillmentVirtual AssistanceOutbound SalesShopifyCustomer SupportFreshdeskEmail SupportOrder ProcessingZendeskSpanish - $7 hourly
- 5.0/5
- (4 jobs)
Looking for a brilliant all-around virtual assistant to assist you with your eCommerce business? You are in the right spot. I am a college freshman student motivated to be a Virtual Assistant. I have great data entry and organization skills; I also speak two languages which allows me to work with people from various countries. I'm a very hardworking and fast learning person who can't wait to start working as a Virtual Assistant. Admin Work: 🔷Data Entry 🔷G-suite (Google suite, Google Sheets, Google Calendar, etc.) 🔷Microsoft Office (Word, Excel, Outlook, etc.) 🔷File Conversion (PDF to Excel/Word) These are all the tasks that I can help your business with: 🔹Email inquiries and customer support. 🔹Order fulfillment with suppliers. 🔹Handling tracking and returns/refunds. 🔹Social Media engagement - message, comments, and moderation. These are the tools I am knowledgeable in to provide the best service and a smooth onboarding process with your business: 🔷Shopify 🔷Etsy 🔷Oberlo 🔷Aliexpress 🔷Pritify 🔷Reamaze 🔷Zendesk 🔷Gorgias 🔷Trello, Asana and AirtableScheduling
ShopifyForm DevelopmentAdministrative SupportAsanaFile ManagementTrelloDraft CorrespondenceGoogle WorkspaceOberloStaffing NeedsInventory ManagementData Entry - $20 hourly
- 5.0/5
- (2 jobs)
Hi 👋 My name is Daniela. I am a virtual assistant that helps with administrative tasks and I also provide customer support for e-commerce brands. On top of that, I have helped with these services both in English and Spanish. I can handle all email communications, task/project management, and customer service support with little supervision. I can learn and adapt very fast to different processes and also to use new programs and systems and I can work independently or with a team. If you need help with any of these areas or you need help within any other area, feel free to contact me and I will be happy to dicuss about it. DanielaScheduling
Email MarketingCustomer SupportExecutive SupportTask CoordinationPersonal AdministrationAdministrative SupportCustomer ServiceConstant ContactVirtual AssistanceFile ManagementEmail Communication - $10 hourly
- 5.0/5
- (1 job)
Looking for an experienced and adaptable bilingual customer support, SEO Specialist, and content writer QA? You are on the right profile! I am a highly experienced Bilingual Customer Support, SEO Specialist, and Content Writer QA with over 5 years of expertise. Here is a quick overview of my skills and strengths, I'm well-organized, efficient, and self-motivated. The key to my success has been to learn quickly and then reach a higher personal and professional level by seeking additional responsibilities, I have been playing a role in the BPO industry as a CSR, RTA, Workforce Analyst, and Team Leader for high profile US companies such as Dish Network, Altice USA and ADP. How I Can Support Your Business: 🚀 Leadership, Training, and Team Management 📝 Content Writer Quality Assurance. 📝 Creation of Process Documentation. 📧 Customer Support across Email, Social Media, Phone & Live Chat. ☎️ Tech Support, Digital Marketing, Paid Media, E-commerce Help, Order Fulfillment. 💻 Proficient in Salesforce, ZenDesk, Google Ads, Google Search Console, Asana. 🎙 Call Handling, Interviews, and Content Moderation ⭐ Online Review Management ✍️ Admin Services: Data Entry, Web Research, Payroll, Recruiting, Mail Processing 📊 G-Suite & Microsoft Office Skills (Google Docs, Sheets, Word, Excel/CSV, Outlook)Scheduling
Email CommunicationCold CallingMicrosoft OfficeCustomer ServiceTechnical SupportGoogle My BusinessOutbound SalesVirtual AssistanceOrder TrackingOnline Chat SupportEmail Support - $13 hourly
- 4.8/5
- (13 jobs)
My name is Sky Baez, and I am a highly organized and proactive Virtual Administrative Assistant with over 5 years of experience in managing administrative tasks and customer service. I am fluent in both English and Spanish, allowing me to effectively communicate with diverse clients. My specialization in Zoho CRM enables me to optimize customer relationship management, ensuring effective follow-up and smooth communication. Key Skills: -CRM Management: Extensive experience in setting up, maintaining, and analyzing data in Zoho CRM, enhancing workflow efficiency and contact management. -Effective Communication: Exceptional verbal and written communication skills in both English and Spanish, facilitating clear and effective interactions with clients and internal teams. -Organization and Planning: Ability to manage multiple tasks and priorities, ensuring deadlines are met and projects are handled efficiently. -Problem Solving: Proactive approach to identifying and resolving issues, contributing to continuous process improvement. -Adaptability: Experience working in remote environments, allowing me to quickly adapt to new tools and work dynamics. I am committed to adding value to your team through exceptional administrative support and a customer-focused approach. I am excited about the opportunity to contribute to your success.Scheduling
SpanishMicrosoft ExcelVirtual AssistanceZoho CreatorZoho ProjectsCRM SoftwareCRM AutomationAgile CRMFacebookInstagramSocial Media MarketingSocial Media ManagementEmail CommunicationZoho CRM Want to browse more freelancers?
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