I am a well-organized, outgoing, and reliable person with a strong background in marketing, communication, and administration. Working in multiple industries, I have always been oriented on customers satisfaction. Seeing my clients and students satisfied helps me stay motivated and eager to become a better version of myself.
As a person who enjoys building and improving her skills, I fell in love with Excel. Why Excel? Excel gives you the opportunity to work in different industries and there are always new ways to continue expanding your skillset. Not only does Excel help me to be stay organized and track all activities, but I can also show datasets in a chart to help present it in a clear easily digested format.
While a student in college, I began using Excel for preparing my exams and case studies. Since I studied economics, I had to do a great deal of research, data entry, data analysis, and chart creation (Excel, Word, PowerPoint, and Google Docs). These skills became a great asset leading to contributions in data organization when I first started working as an Administrative assistant at Medgold Resources Corp. I created Excel sheets for different purposes as the list of field costs, applications, abandonments or amendments for the Ministry of Mining, geologists status where I had to track a group of 8-20 people - their equipment, accommodation, restaurants, available hospitals nearby the fields, medicine etc.
Some of my duties as an Administrative Assistant are similar to my current duties as a Public Relations Manager at “Autopromet” S. Z. R Branislav Cosic – booking hotels/apartments, restaurants, and flights, collecting bills and organizing them for the bookkeeper, preparing employment and client contracts, scheduling and preparing meetings, taking meeting minutes, solving client/supplier problems, email, phone, and in-person communication and assist them in times of excessive demand etc.
Meanwhile, I have gained/improved Social Media, Canva, and PowerPoint skills at Origo, Société Générale Bank and Connect.educentar.
As a Social Media Manager at Origo, I implemented monthly social media schedules amongst multiple accounts, presented social media campaigns to senior managers and clients, performed market research to improve strategies and products for clients, and created/presented social media analytic reports for each client (PowerPoint).
The most challenging client was a hotel where I had to implement content on daily basis, plan thematic parties, curate a collection of images for their social media accounts and website (WordPress), and understand their target demographic in order to customize their offers and meet their needs. Another challenging client was a dairy farm client, where I was responsible for responding to customer inquiries regarding expired products and connect them to the head of the dairy farm or offer them discounts, vouchers etc. Additionally, I performed research and created content that helped improve the client’s image on social media and grew their customer engagement.
The Marketing & Communication Assistant role at Société Générale Bank was my first introduction to WordPress. I filtered the data and did the data entry for each client on the bank’s website using WordPress. Additionally, I did some content changes on the website once the bank was acquired by another bank, helped plan events and provided gifts for the events, recorded a list of the gifts, office stationery, analyzed competitors, and presented the possibilities to the managers etc.
My current English teaching position has helped me master my communication skills, improve my English, and become familiar with new industries as I have gotten to know my working professional students representing industries such as IT, banking, accounting, Pharmaceuticals, and private enterprise. The lessons I prepare are created specifically for each individual and are geared towards their industry to help them become professional, prepared, and self-confident while using the grammar and vocabulary at work. It is my goal to guarantee each student’s success in their workplace while using English and I love to hear their stories of how my class has helped them in any way.
I look forward to working with you and helping fill any gaps on your team!
Scheduling
