Hire the best Service Blueprinting Freelancers in the United States

Check out Service Blueprinting Freelancers in the United States with the skills you need for your next job.
  • $200 hourly
    Semi-retired Operational Excellence leader with deep experience leveraging analytics, technology, and Lean Six Sigma techniques to improve overall business performance. Specialties: Service & Transactional Process Improvement, Service Blueprinting, Customer Journey Mapping, critical KPI design, Digitalization, Data Cleansing and Prep, Predictive Modeling, Visualization
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Six Sigma
    Process Improvement
    KNIME
    Data Science
    Continuous Improvement
    Technical Project Management
    Lean Manufacturing
    Analytics
    Predictive Analytics
    Business Coaching
    Microsoft Power BI
    Business Intelligence
    Tableau
  • $75 hourly
    I'm a designer, researcher, and maker of things. Whether you need help understanding your customer needs, organizing information, brainstorming, prototyping, testing ideas, or just generally getting things made, I can help. I am also taking on Virtual Assistant roles. I enjoy a good task list and really thrive with the "just get things done" goals. Let me take care of those pesky tasks so that you can focus on what matters most to you!
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    User Experience
    Virtual Assistance
    Design & Usability Research
    Wireframe
    Qualitative Research
    Quantitative Research
    Service Design
    Brand Identity
    Human-Centered Design
    UX Research
    Graphic Design
    User Experience Design
    UI/UX Prototyping
  • $60 hourly
    I am an innovation strategist experienced in designing and changing businesses - from business models to product pipelines. Whether you're trying to build innovation capabilities or create efficiencies, I can help: - Customer research and market insights; - Prototyping and testing; - Full project management from start to finish; - Introduction of change management systems and process; - Roll-out of transformation and innovation capabilities - Quantitative research and analysis - Strategic planning and foresight
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Diversity & Inclusion
    Quantitative Analysis
    Qualitative Research
    Business Management
    User Experience
    Service Design
    Design Thinking
    Innovation Strategy
    Leadership Skills
    Research & Strategy
    Organizational Design & Effectiveness
    Change Management
  • $200 hourly
    Senior Design & Innovation Strategist Skilled Design Strategist with experience developing new products and services for global companies and accelerating innovation with early-stage ventures. Adept at bringing a human-centered approach to innovation and business transformation through well-designed user experiences that create meaningful business and customer value. Expertise simplifying complex design and business challenges using creative thinking, robust research methods and analytical skills. Areas of Expertise Design Strategy | Design Research | Design Thinking | User / Customer Experience | Service Design | Product Design | Interaction Design | Project Management | Leadership | Business Strategy | Corporate Venturing | Lean Startup
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Design Concept
    UX Research
    Service Design
    Strategy
    Product Discovery
    Startup Consulting
    Lean Startup
    Entrepreneurship
    User Experience Design
    User Experience Strategy
    User Experience
    Innovation Strategy
    Design Thinking
    Product Design
  • $85 hourly
    Experienced user researcher & service designer with a strong background in UX/CX research. Proficient in various research methods, including usability testing, surveys, and qualitative analysis. Collaborative team player skilled in cross-functional engagement. Passionate about improving customer experiences through data-driven insights.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Design & Usability Research
    Design Thinking
    Thematic Map
    Service Design
    Usability Testing
    Survey Design
    Qualitative Research
  • $75 hourly
    Hey there! 👋 Are you struggling with managing complex projects and ensuring they align with your business goals? Do you need someone who can streamline your workflows, enhance collaboration, and drive continuous improvement? I’m here to help! Here are some common challenges you might be facing: • Inefficient Workflows: Are your current processes slowing you down? Let’s optimize them using tools like Smartsheet to ensure seamless project execution. • Strategic Planning: Do you need a clear roadmap to achieve your business objectives? Together, we’ll develop strategic plans that align with your goals and drive successful outcomes. • Problem-Solving: Facing complex challenges that seem insurmountable? With a strong problem-solving mindset, I’ll provide innovative solutions to keep your projects on track. • Effective Communication: Is miscommunication causing project delays? I’ll ensure clear and effective communication, keeping all stakeholders informed and engaged. • Continuous Improvement: Looking to enhance your processes for maximum efficiency? My expertise in Lean Six Sigma and continuous improvement will ensure your processes are always optimized. • Business Excellence: Want to align product development with market needs and ensure quality management? I’ll focus on delivering business excellence and aligning your projects with market demands. • Automating Processes and Workflows: Are manual processes and repetitive tasks slowing you down? Let’s automate them to improve efficiency and accuracy. Automation can handle these tasks, allowing you to focus on more strategic activities. How I can help you: • Streamlining Workflows: Optimize your workflows and enhance collaboration using industry-leading tools like Smartsheet. • Strategic Planning: Develop strategic plans that align with your business goals and drive successful outcomes. • Problem-Solving: Provide innovative solutions to navigate complex challenges and keep your projects on track. • Effective Communication: Ensure clear and effective communication, keeping all stakeholders informed and engaged. • Continuous Improvement: Enhance your processes for maximum efficiency and effectiveness. • Business Excellence: Align product development with market needs and ensure quality management. • Automating Processes: By leveraging tools like Smartsheet and Power Automate, I can help you automate your processes, reducing manual effort and increasing efficiency. This includes setting up automated alerts, notifications, and custom dashboards to provide real-time insights into your key performance indicators (KPIs) and financial metrics. If these challenges resonate with you and you’re looking for a reliable and skilled professional to help you overcome them, let’s chat! Your success is my mission, and I’m committed to delivering value and excellence in every project. Ready to get started? Let’s make your next project a success together! 🚀
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Neuroscience
    Market Segmentation Research
    Market Research
    Pricing
    Sales Presentation
    Data Modeling
    Data Analysis
    Data Visualization
    Microsoft Power BI
    Budget Planning
    Project Planning
    Smartsheet
    Agile Project Management
    Project Management Professional
  • $75 hourly
    I work with companies and teams to turn ideas into programs and initiatives that meet business needs, delight customers, increase employee productivity, and create new products and sources of revenue. PROFILE: 15 years of top management consulting experience at IBM and Tata Consultancy Services (TCS). Experience Includes: CX Program Management, Program Definition, New Business Activities (RFP & Presentations), Client Engagement, Digital Strategy, Workshop Facilitation, AI Strategy, Contact Center Strategy. CORE COMPETENCIES: * CX Strategy * Design Thinking * Workshop Facilitation * Marketing Enablement * Prototyping * Brand Management * Content Management ACCOMPLISHMENTS: * Boeing - Led effort to remove organizational and cultural blocks to App Modernization effort saving aerospace manufacturer $50m pa * Refinitiv - $220m contract signed for new enterprise ecosystem creation for Thomson Reuters financial data spin off (ERP, Marketing Enablement, Supply Chain, Product Management, CRM, HR, Learning & Knowledge, Sales Tracking...)
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Presentations
    AI Consulting
    Program Management
    Customer Relationship Management
    Customer Experience Management Software
    Copywriting
    UX Copy
    UX Research
    User Experience
    Inside Sales
    Direct Sales
    Workshop Facilitation
    Management Consulting
  • $95 hourly
    Sharp Insights, Smart Solutions. With over a decade of experience working with Fortune 100 companies, I excel at driving growth, innovation, and operational excellence across diverse industries. Think of me as your chief of staff ready to jump in, roll up my sleeves, and get things done to move the needle. I specialize in business transformation, value creation, and cost savings initiatives. I have proven experience helping drive top line growth by delivering best in class experiences and creating new lines of business. I am also accomplished in boosting bottom line growth by streamlining operations, automating processes, and establishing structure, governance and data management. My goal is to help organizations (of any size!) thrive by implementing effective strategies, and processes that drive sustainable growth and operational excellence. Whether you are looking for help with creating long term vision and roadmap, managing special projects, building the business case backed with market research and competitor analysis, op model design with governance, or creating impactful executive presentations that drive alignment and instill confidence — I would love to chat more about your needs and create a custom solution. Former Clients: Microsoft, Kraft Heinz, Walgreens, Abbvie, Elevance Health (formerly Anthem), ThermoFischer, Medtronic, Twist Bioscience, Sealed Air, JCPenney, Keurig, Kaiser
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Customer Experience
    Market Research
    Presentation Design
    Service Design
    Process Design
    Product Roadmap
    Business Cases
    Business Analysis
    Analytical Presentation
    Project Management
    Ecommerce
    Strategy
    Management Consulting
  • $65 hourly
    As a Senior Experience Designer, I have over 15 years of experience in creating and leading design solutions that enhance the usability, accessibility, and aesthetics of digital products and services. I have a Master of Science in Business IT with a capstone in Human-Computer Interaction, and I have completed multiple certifications in user research, design systems, and UX management. I am driven by the mission of designing and mentoring designers to build humanity-centered experiences and stimulate creativity across global, multi-functional teams. I have worked on diverse projects, from SaaS to manufacturing, and humanitarian projects, as well as volunteering abroad in educational and research projects. I have also filed a patent for a group search engine using artificial intelligence. I combine my creative and analytical expertise, cognitive science, accessibility evaluations, and user-centric methodologies to deliver evidence-based, informed design decisions that meet the goals and needs of users and clients. What I Offer: • User Research & Analysis: Conducting surveys, interviews, and usability testing to understand user needs and pain points. • Wireframing & Prototyping: Developing wireframes and interactive prototypes with tools like Figma, Adobe XD, and Sketch. • User-Centered Design: Ensuring each project is tailored to user needs while staying aligned with brand identity. • Design Systems & Guidelines: Building scalable design systems to maintain consistency across products. • Collaboration: Partnering closely with developers, product managers, and other stakeholders to bring concepts to fruition smoothly. My Approach: 1. Research: Dive deep into user research to understand your audience and ensure that the designs are aligned with their needs. 2. Iterative Design: Creating wireframes, prototypes, and testing frequently to guarantee that every iteration moves closer to the perfect solution. 3. Attention to Detail: Maintaining pixel-perfect designs, consistent branding, and clean layouts. 4. Feedback-driven: Open to constructive feedback, adapting as needed to exceed client expectations. Tools I Use: • Figma, Sketch, Adobe XD • UserTesting, Hotjar, Google Analytics • InVision, Miro, Axure
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Accessibility Testing
    Workshop Facilitation
    Information Architecture
    Qualitative Research
    Quantitative Research
    Web Development
    Visual Design
    Service Design
    UX Writing
    UX Wireframe
    UX Research
    UX & UI Design
    UX & UI
    Game UI/UX Design
  • $35 hourly
    Specialized in offering administrative services to clients from a remote location, usually a home office. Typical tasks floor plan design, elevation, sections, MEP design, submittal set plan, development of lot, city requirements and code requirements.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Construction Document Preparation
    Architecture
    Autodesk Revit
    Architectural Design
    Drafting
    Autodesk AutoCAD
  • $55 hourly
    I’m a visual designer who brings complex concepts to life through strategic, story-driven design. My work spans everything from presentations, infographics, and blueprints to company branding and content plans. With Fortune 500 experience, I’m here to elevate your visual design and communication to the next level.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Business Presentation
    Construction Document Preparation
    Presentations
    Social Media Advertising
    Social Media Account Setup
    Template Design
    Branding & Marketing
    Research & Strategy
    Storytelling
    Presentation Design
    Journey Mapping
    Service Design
  • $20 hourly
    I’m a Virginia Tech graduate with a Bachelor's in Business, specializing in marketing, business planning, and graphic design. With a strong background in strategy and management, I help businesses grow by crafting actionable plans, driving brand awareness, and creating visually compelling designs. My goal is to make businesses more efficient, visible, and successful by combining creativity with data-driven decisions. Key Skills: Business Planning & Strategy Marketing Management Graphic Design Project Management
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Business Presentation
    Brand Management
    Branding & Marketing
    Branding
    Brand Development
    Illustration
    Marketing
    Marketing Advertising
    Digital Design
    Digital Art
  • $30 hourly
    I am a Service and UI/UX designer who crafts seamless, user-centered design solutions through insight-driven design and strategic problem-solving. My training and experience cover a wide range of service and experience development, including backstage design like service blueprint, encounter mapping, service offering mapping, and front-end design like platform infrastructure, wireframing, prototyping, and visual development. My design procedures follow multiple principles, including: User-centered mindset for conducting comprehensive user research with mixed-method approaches that deliver insights with meaningful design decisions. Holistic service design perspective that provides a macro perspective for integrating touchpoints across digital and physical experiences. Co-creation design solutions driven procedure to emerg diverse perspectives from different levels of stakeholders. Strategic problem-solving to have a critical and strategic mindset in tackling complex design challenges in balancing user needs and technical/business constraints. Additionally, I am highly professional in Figma, Adobe XD, and Adobe Illustrator for creating diagrams, data visualizations, and user prototyping.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Logo Design
    User Flow
    UI/UX Prototyping
    Website Prototyping
    Infrastructure Management
    UX & UI Design
    Wireframing
    Service Design
    Product Design
  • $100 hourly
    I’m here to serve as the link between your vision and the strategy and tactics necessary to make it a reality. Over my career, I’ve been trusted to build marketing and project departments from the ground up for multiple SaaS businesses because of my skills in process development, problem-solving, cross-functional collaboration, and consensus-building. Project Management: Let’s design a project delivery system together! From planning to execution, I optimize resource use and mitigate risks, ensuring timely and exceptional results. Navigate complexities confidently and achieve success with my tailored strategies. Business Transformation: Unlock your team’s full potential with streamlined operations and a focused roadmap. Enhance efficiency and drive growth through strategic analysis, process optimization, and the development of OKRs and KPIs. Asana Optimization: Whether you’re already using Asana or looking to roll it out to your team, I’m your gal! I provide tailored training and recommendations to unlock the platform’s value so you spend less time in the tool and more time on the tasks.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Marketing Operations & Workflow
    Data Analysis
    Communication Strategy
    Microsoft Excel
    Microsoft PowerPoint
    Product Vision Statement
    Change Management
    Project Management Professional
    Project Management Office
    Process Improvement
    Process Development
    Project Management
    Project Plans
    Asana
  • $75 hourly
    I develop communication plans and write compelling content that fosters trust and loyalty with your audience. I specialize in life sciences, wellness, and innovation themes. First, I understand your objective. Next, I seek to deeply understand your audience—their needs, desires, and motivations. Then, I develop a communication strategy that bridges your objective with their needs. The result: You gain the audience's trust and loyalty from placing them at the heart of your plans. Strategy, content writing and refresh, publication calendar, research, SEO, and topic ideation.
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Business Services
    Content Strategy
    Journey Mapping
    Article Writing
    Website Content
    Feature Writing
    Blog Content
  • $10 hourly
    I have over 10 years of HR Transformation experience, I have guided technology implementations, process optimization and organization and operational model design. I bring a passion for utilizing data-driven methodology to exceed experience expectations with leading edge technology. Specialties: Transformational Projects, Process Design, Workday HCM, ServiceNow, Employee Experience, Total Rewards, Org Design, Org Effectiveness, HR Technology, M&A
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    Organizational Design & Effectiveness
    HR & Recruiting Software
    ServiceNow
    Workday
    HR & Business Services
  • $16 hourly
    Soy una persona honesta, responsable, activa, cumplidora a mi deber, llena de expectativas laborales y profesionales
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
  • $28 hourly
    Accomplished and results-driven professional with over 30 years of experience in stewarding accounts, developing strategies, and analyzing sales data. Proven success in handling administrative issues, forecast modeling, recordkeeping, and database management. Adept at implementing process improvement, problem solving, and increasing company sales profits through networking with clients and business partners. Articulate communicator with excellent interpersonal skills; foster and fortify productive relationships with clients, staff members, and senior management. Project Organization | Business Operations | Market Analysis | Database Management | Website Development | Forecast Modeling Team Management / 20-20/ Microsoft Office 360| Solution Management | CAD/CAM
    vsuc_fltilesrefresh_TrophyIcon Service Blueprinting
    CRM Software
    Stone
    Microsoft 365 Copilot
    CAD Drafting
    Inside Sales
    Outbound Sales
    Sales & Marketing
    Training & Development
    Writing
    English Tutoring
    Kitchen Design
    Specifications
    Product Design
    Construction Document Preparation
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.