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  • $70 hourly

    • 5.0/5
    • (6 jobs)
    I am a pro-active, creative, and enthusiastic graphic designer, design researcher, facilitator and educator, specialising in co-design, communicating research and working with clients across sectors and contexts. I have over 16 years of experience in graphic design, information design, branding, exhibition design, illustration and motion graphics, 7 years’ experience in academic design research and teaching roles, and over ten years working in community arts co-ordination, facilitation and training roles. I offer: • Graphic design with a particular focus on synthesising and visualising complex information and/ or research findings for different applications, audiences, interactions, experiences and learning. •. Working with, synthesising and applying knowledge of subject matter experts in different fields. •. Desk based and contextual research. •. Literature review. •. Designing and conducting creative, visual methods for qualitative data generation and analysis. •. Traditional qualitative data collection, analysis and synthesis through ethnographic methods including interviews, focus groups, surveys and shadowing. •. In-person and online workshop design and delivery with a particular focus on accessible, creative, participatory and collaborative approaches to sharing/ exchanging knowledge and decision-making, reflecting any element of the design process. This includes but is not limited to exploring the challenge/s at hand, creating the brief, ideating, developing, testing and evaluating. •. Workshop structure, method, tool and template design for other facilitators. •. Skilled, tailored communication and engagement with a wide variety of communities, users, stakeholder groups and audiences. •. Excellent written communication skills including writing reports, articles and blogs.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Web Design
    Motion Graphics
    Community Engagement
    Workshop Facilitation
    Report Writing
    Research Methods
    Qualitative Research
    Illustration
    Service Design
    Brand Development
    Adobe Creative Suite
    Print Design
    Information Design
    Logo Design
    Graphic Design
  • $60 hourly

    • 5.0/5
    • (1 job)
    I'm a determined innovator who loves bridging the gap between research & design. I've worked with companies ranging in size from start-ups to household names. My forte is ensuring the most effective solutions are pursued, by understanding the incentives of the business and by targeting core user needs. I'm able to do this through harnessing data insights rather than picking features out of a hat. Those insights can either be gathered from data the company already holds or through primary research- both methods I'm happy to oblige. I'm always on the lookout for challenging roles with forward-thinkers that respect their users and wants to maximise benefits for all stakeholders. I work well in an open, receptive environment & believe that communication is key to keeping clients happy, so I will always keep you updated if we undertake anything more than a one-off session together. Key Strengths: Goal-oriented strategic design, B2B & B2C relationship management, rapid iterative testing and evaluation, minimum viable product, diligence, problem identification, human-centred design, and Agile working methods.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Product Design
    Data Analysis
    Survey Design
    Research Interviews
    UserTesting
    UX Wireframe
    Service Design
    Process Design
    User Flow
    Strategic Planning
    Content Strategy
    UX Writing
    UX Research
    User Experience Design
    User Experience Strategy
  • $90 hourly

    • 4.7/5
    • (4 jobs)
    I am an entrepreneur product designer and UX design instructor. I founded Component Product Foundry, white-label UX design and user reserach consultancy. We partner with creative agencies to deliver end-to-end user experience improvements, website redesigns, B2B web apps and UX strategy. We helped financial services, consumer healthcare, automotive, luxury, e-commerce, hospitality brands launch new websites, reinvent their digital presence and streamline their business tools through our UX expertise. We use Figma, AdobeXD, Sketch, Adobe CC tools, Miro, Figjam and Zeplin to deliver UX design projects. We also use Webflow, Wordpress and no-code development tools and can help you make changes and improve your website hosted on these platforms too. As a founder and operator of my own consultancy, I always take care of customers and their projects with my 9 years of experience in digital product design. Depending on complexity and scope of the project, I bring in team members that assist projects in branding, UI design, workshops and user research. My creative team can scale with your work load and adapt to your challenges if needed.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Service Design
    Product Design
    Mobile UI Design
    UX Research
    UX & UI
    User Experience Design
    Wireframing
    User Experience Strategy
    Heuristic Evaluation
    Journey Mapping
  • $45 hourly

    • 5.0/5
    • (2 jobs)
    I'm a UX Researcher with experience leading research functions in agile teams. I’ve worked in both the private and public sector projects, creating clear and actionable insights which my team has been able to act on immediately. I tailor my research efforts to ensure I’m maximising the impact for my client and their product. I'm available for freelance opportunities covering qualitative and quantitative research. Whether your product is in the discovery or evaluative phases, I can help you to understand your customer’s behaviours, and needs and pain points. We’d then work together to translate this into clear, actionable product recommendations that will take the user experience of your product or service to the next level. My skills include but are not limited to: - User Interviews - Usability testing - UX metrics - Inclusive/accessible research - UX workshops - Surveys - Research artefacts e.g empathy maps/journey maps/personas - Secondary Research - Creating summary packs and reading materials - Card sorting/tree testing
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Design & Usability Research
    Customer Experience
    Service Design
    Qualitative Research
    Testing
    Research Interviews
    User Experience
    UX Research
    User Experience Strategy
    Usability Testing
    UX Writing
    Journey Mapping
    Wireframing
    User Experience Design
    UI/UX Prototyping
  • $50 hourly

    • 0.0/5
    • (1 job)
    I am an experienced Human Factors Consultant with experience in UX Design and Research, Service Design, Workload Analysis, Human Error Analysis, Financial Technology Service Design. With a proven track record of delivering innovative solutions that seamlessly integrate user needs with business objectives, I excel in creating intuitive and impactful user experiences. Leveraging my expertise, I partner with clients to navigate complex challenges, driving measurable improvements in user satisfaction and business outcomes. Let's collaborate to elevate your digital experiences and exceed user expectations.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Report Writing
    Ergonomics
    CAD & CAM Software
    Service Design
    Human Factors Analysis
    User Experience
    Design & Usability Research
  • $75 hourly

    • 0.0/5
    • (0 jobs)
    I'm a UX & product designer with 12 years experience and many industry awards for great marketing, app design and problem-solving. If your business has a problem to solve or an opportunity to grow, or if you're starting up with a great idea - I can help! - I'm a master of user experience, interface design & product development - I'll help you manage your project from concept through to launch - Good communication is key, so let's connect!
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Customer Experience
    Data Visualization
    Service Blueprinting
    Service Design
    Map Illustration
    UX Wireframe
    Startup Company
    UX Writing
    UX & UI
    Mobile UI Design
    User Experience Design
    UI/UX Prototyping
    User Flow
    User Experience Strategy
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    Certified Product Owner, with over 7 years’ experience working within the Commercial and Corporate finance sector. Key roles I have held include Product Owner & Scrum Master for Artificial intelligence - Commercial banking and Senior Innovation Manager for Corporate Banking. Throughout my career, I have had the opportunity to lead and deliver strategic projects and have been at the forefront of driving technological advancements and crafting customer-centric solutions that redefine industries. My passion for innovation, design thinking, and strategic leadership has enabled me to spearhead successful projects and create meaningful impact across various projects. My expertise lies in: Product Owner, Project management & Service Design. I am able to support with small to large project management requests and can tailor my services to your business needs. My experience and services include the following: 1) Project Management a. Project Planning b. Resource Management c. Risk Management d. Quality Control e. Budget and Cost Management f. Project monitory and Reporting g. Change Management h. Project Closure Tools: Monday.com, JIRA, MS Excel, Figma, Microsoft Project, Trello 2) Service Design a. Research and Analysis b. User Journey Mapping c. Ideation and Concept Development d. Prototyping and Testing e. Service Blueprint f. Project Management Tools: Figma, JIRA, Monday.com, Adobe XD
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Virtual Assistance
    Scrum
    Data Entry
    Project Management
    Service Design
    Data Analytics
  • $100 hourly

    • 0.0/5
    • (1 job)
    Curiously and continuously learning, inspiring and building as an Insights & Innovation Consultant to create impact. Passionate about using design thinking and creative approaches to uncover behaviours, empathetically understand consumer needs and build capabilities to transform opportunities into products, services, ventures and experiences. Experienced across UX and design research, service design and growth strategy.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Ethnographies
    Research & Strategy
    Brand Research
    Research Methods
    Customer Experience
    Testing
    Service Design
    UX Research
    User Experience Design
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    With several years experience in a digital team and writing/blogging I have the following expertise: - AI Chatbot content review - Content writing/auditing - Social media content - Travel writing - Manual testing (usability)
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Travel Itinerary
    Travel Writing
    Writing
    Copywriting
    AI Bot
    Content Analysis
    Business Analysis
    Content Audit
    User Experience
    Service Design
    User Acceptance Testing
  • $75 hourly

    • 0.0/5
    • (0 jobs)
    I am an innovative and customer-centric professional with track record of delivering user-friendly and inclusive designs that address complex challenges and drive business growth. My experience is related to education and pension industry. I have expertise in: • defining UX research strategy • accessibility • competitive analysis • usability testing • identifying pain points
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Management Skills
    User Experience
    Service Design
    UX Research
    UX & UI
  • $65 hourly

    • 5.0/5
    • (2 jobs)
    I have over twenty year’s experience in the voluntary and community sector, along with experience in housing, health consultancy and public engagement. For most of my career, I have been helping organisations to sustain, grow and transform. I've held senior business development and strategy positions with four UK national charities, as well as supporting hundreds of smaller charities and social enterprises working with federated and membership organisations. I've raised well over £150 million in statutory and contract income from local and national government, NHS and trusts and grant funders. I can help you with: writing and managing bids and funding applications, providing critical friend support and tactical advice on bids developing bid, income generation and growth strategies undertaking market analysis developing go to market strategies
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Contract Negotiation
    Service Design
    Contract Management
    Relationship Building
    Grant Writing
    Business Transformation
    Market Analysis
    Growth Strategy
    Business Cases
    Strategy
    Project Management
    Editing & Proofreading
    Grant Writing Consultation
  • $100 hourly

    • 0.0/5
    • (0 jobs)
    EXPERTISE * New Service Desk Set-ups * Service Desk Consultant * Implementing new staff Training plans * Multiple Site Service support operations * IT Leadership Skills * Service Escalations * Major Incident Management Expert * Problem Management * Change Management * ITIL V3/4Qualified * ITSM Improvements * Redesigned and improved Service Desk processes to enhance staff efficiency by 60% PERSONAL SUMMARY Professional Service Desk Manager, ITIL/ITSM & Service Now qualified professional. Experienced in Set-up and improvements of Service Desks in small to medium teams. Leading service improvement programmes around ITIL best practice that have produced tangible results to enhance and improve operations as well as saving time and money for NHS and Corporate organisations. Expertise in ITIL service management disciplines and continuous improvement strategies has empowered me to
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Helpdesk
    Help Desk Software
    Help Desk Technology International ServicePRO
    Process Design
    Procedure Documentation
    ITIL
    Customer Experience
    InvGate Service Desk
    ManageEngine ServiceDesk Plus
    IT Service Management
    ServiceNow
    Service Level Management
    Service Management Software
    Service Level Agreement
    Service Design
  • $65 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly skilled Security Service Delivery Manager with extensive experience in driving service excellence across IT and security domains. Specializing in ITIL Service Management, I have a proven track record of optimizing service delivery, enhancing security postures, and aligning operations with business objectives for global clients in finance, insurance, and real estate sectors. Key Strengths: * ITIL Service Management: Expert in embedding ITIL frameworks into service operations, from strategy to transition and continuous improvement, ensuring alignment with SLAs, CSAT, and NPS targets. * Security Operations Management: Proficient in managing end-to-end security operations, including Data Loss Prevention (DLP), incident response, threat management, and compliance. Achieved a 100% compliance rate in annual audits, reduced ticket volumes by 20%, and cut data breaches by 25%. * Leadership and Team Development: Led diverse onshore and offshore teams, fostering a customer-centric culture and promoting agile methodologies to boost efficiency and performance by up to 30%. * Process Optimization: Developed and implemented new service management models and frameworks, resulting in a 60% reduction in compliance incidents and an 80% decrease in failed changes. * Risk and Incident Management: Reduced vulnerabilities by 30% through proactive risk assessments and improved remediation time by 10% using advanced tools like Qualys and ServiceNow. * Client Engagement and Governance: Managed key client accounts, ensuring service excellence and transparency through regular governance reporting and stakeholder engagement. Professional Experience Highlights: * Established and Operationalized SOC: Successfully built a Security Operations Center (SOC) for a high-profile client, enhancing threat detection and response capabilities by 40%. * Improved Change and Incident Management: Designed a change management governance model that reduced failed changes by 80% and improved system stability by 30%. * Enhanced Security Frameworks: Developed and deployed robust security policies, improving data protection and compliance standards across multiple sectors. Innovative Service Delivery Models * Launched new service delivery frameworks that achieved 100% adoption and led strategic initiatives to integrate Cloud technologies and Agile methodologies. Reduced MTTR: Spearheaded the transition of Security Monitoring & Incident Response functions to a managed service provider (MSSP), resulting in a 10% reduction in Mean Time to Resolution (MTTR). With certifications including CISM, Associate of ISC2, CompTIA Security+, Microsoft Purview, and advanced ITIL qualifications, I bring a unique blend of technical expertise, leadership skills, and strategic insight to every project. I am passionate about helping organizations enhance their security posture, optimize their service delivery processes, and achieve their business goals through innovative solutions and continuous improvement. Let’s collaborate to elevate your IT and security operations to new heights.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Information Security Governance
    Cybersecurity Management
    Cloud Services
    IT Service Management
    Service Level Management
    Service Level Agreement
    Service Design
    Office 365
    Microsoft Azure
    Problem Resolution
    Change Management
    Incident Management
    ITIL
    Government Reporting Compliance
    Information Security
  • $90 hourly

    • 0.0/5
    • (0 jobs)
    🙋🏽‍♀️WHO AM I: I'm a socialite who travels between a variety of different workplaces. Securities intern, fashion PR, fitness coach, trend researcher, Chinese teacher, these are my multiple identities. I continue to practice across disciplines in order to become an accomplished Service Designer. 💁🏽‍♀️WHAT I CAN DO FOR YOU: The most important thing is that I know how to use service design thinking to improve experiences across disciplines. That's why, even though I may not have expert abilities in every area, I can still learn quickly in different areas and provide customized services for my customers for the best experience.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Risk Analysis
    Industrial & Product Design Consultation
    Translation
    Trend Forecasting
    Research & Strategy
    Operational Plan
    Sports & Fitness
    Model Photography
    Service Design
    Mandarin Chinese
    Live Interpretation
    Tutoring
  • $105 hourly

    • 0.0/5
    • (0 jobs)
    Digital and Marketing Expert Expert problem solver with 17+ years in digital & communications. With a proven ability to deliver impactful solutions through product management, CRM, marketing, and digital transformation. Passionate about building and nurturing high-performing teams and helping organisations succeed. Contact me for: - Leading large-scale product development and digital programmes - Defining a vision and strategy for your product/portfolio to ensure it meets customer and organisational needs - Drafting and prioritising product roadmaps to ensure alignment with key strategic objectives - Managing complex stakeholder relationships to ensure everyone is brought along on the journey while the delivery team has time to focus on delivering - Finding new ways to improve existing products and services to enhance user experience and performance
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Minimum Viable Product
    Product Vision Statement
    Digital Strategy
    User Experience Strategy
    Service Design
    Program Management
    Product Management
    Product Strategy
    Digital Transformation
  • $97 hourly

    • 0.0/5
    • (0 jobs)
    Product Manager | Service Designer | (UX) Design Strategist Impact-driven Product Innovation Specialist with 8+ years of experience in Product Management, Product Strategy, and Service Design. Putting CX and evidence-based-decision making front and centre, identifying and solving the most impactful customer problems whilst driving revenue. Worked across 3 Digital Consultancies (Incl. BCG) building over 8 Ventures across various industries, validated a SaaS Startup idea that received XM£ in funding, and most recently introduced a digital SPA booking platform of a +1B£ Health and Leisure company with over 700.000 active users, increasing revenue and improving the UX. Skilled in Discovery, Strategic Assessment, Value Proposition Creation, Human-centred-design, Validation, and Growth Management of New Products, Features, and Services.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Product Development
    Design Validation
    Concept Development
    Trend Analysis
    Workshop Facilitation
    Customer Insight Analysis
    Startup Consulting
    Service Design
    Product Vision Statement
    UX & UI
    Go-to-Market Strategy
    Research & Strategy
    Product Discovery
    Specifications
    Product Management
  • $120 hourly

    • 0.0/5
    • (0 jobs)
    Independent management consultant specialising in strategy and implementation across innovation/ product/ commercial, software/ technology, and lean/ operations
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Service Design
    Service Blueprinting
    Agile Software Development
    Software Development
    Presentations
    Digital Transformation
    Business Transformation
    Startup Consulting
    Lean Startup
    Lean Consulting
    Analytics
    Innovation Strategy
    Product Development
    Management Consulting
    Pricing Strategy Consulting
  • $16 hourly

    • 0.0/5
    • (0 jobs)
    I am skilled in professional video editor, designer development. I have mastered all features of the program to develop perfect work
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Image Resolution
    JavaScript
    Video Animation
    VMWare
    Service Design
    Golang
    Visualization Toolkit
    Image Processing
    Video Editing & Production
    Data Visualization
  • $50 hourly

    • 0.0/5
    • (1 job)
    I help organisations solve complex challenges through innovative, human-centred, and collaborative means; creating solutions that work for both customer and business. I have over ten years of experience in the design industry, working across a range of industries and projects including automotive, finance, health, and education. My projects range from complex culture change to designing new financial products. I believe in the power of human-centered design to effect positive change and make the world a better place - and I strive to embed this into everything I do. Core skills * Scoping and running complex, strategy-led projects with multidisciplinary teams * Workshop facilitation (online and in-person) * Scoping, running, and analysing qualitative and ethnographic research (online and in-person) * Exploring and defining problem spaces * Using design methods and frameworks to make sense of complex challenges * Developing concepts and propositions based on customer and business needs
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Market Research
    Competitor Research
    Service Design
    Workshop Facilitation
    Business
    Business Consulting
    Facilitation
    Human-Centered Design
    Qualitative Research
    Strategy
  • $18 hourly

    • 5.0/5
    • (0 jobs)
    Greetings! With over 3 years of experience as a UX/UI and brand designer, I bring a unique blend of different designs. I transitioned from a background in the automotive industry to retail, software development, and startups, where I honed essential traits such as optimism, curiosity, work ethic, empathy, and self-awareness. As a freelancer, I specialize in UI/UX design for mobile applications, web applications, and websites, I am also proficient in brand design and logo design by developing creative solutions across digital platforms. Don't hesitate to reach out – I'm prepared to dive in immediately!
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Ecommerce Website
    UX Research
    Miro
    Adobe Illustrator
    Adobe Photoshop
    Logo Design
    Brand Design
    Branding
    Figma
    Sketch
    User Experience Design
    User Experience
    UX & UI
    Service Design
    Design Analysis
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    Agata Stadnik is a creative media specialist with over 20 years of experience working in multiple industries for international companies. Team leader, project manager and passionate about creative design, research and education. Specialties: Creative and Art Direction, Graphic Design, Strong Print Design Experience, Service Design, Marketing and Advertising Design, Problem Solving and Leadership Skills, Teaching, E-Learning, Education Management, Project Management Software: InDesign, Photoshop, Illustrator, Flash/Animate, Premiere, AfterEffects, Dreamweaver, SoundEdit, Adobe CS Suite, Keynote, Microsoft Office, Visio, HTML, WordPress, fluent Mac and PC
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Digital Marketing
    Adobe Creative Cloud
    Service Design
    Education Presentation
    Design Concept
    Creative Direction
    Art Direction
    Corporate Brand Identity
    Print Design
    Customer Experience
    Concept Design
    Graphic Design
    Branding & Marketing
    Presentation Design
    Branding
  • $24 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I'm a passionate User Experience Designer currently shaping the future of health tech at AireLogic. Leveraging my expertise in human-centered design, I collaborate with clients like the NHS to craft seamless and intuitive digital solutions that improve patient outcomes and streamline healthcare services. Let's connect and explore the boundless possibilities of User experience and design in transforming the health tech industry!
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    User Interface Design
    Service Design
    User Experience
    Product Design
    Brand Development
    Branding
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    ✔️ 7+ years of experience in Industrial Product Design & Development. ✔️ Unlimited revisions/development until you are satisfied. ✔️ Available 6 days a week with flexible availability ✔️ Complete focus on details + producing the highest quality outcome for your briefs 🌟With over 7 years of experience in the Industrial and Product Design industry, I have a deep passion for creating impactful and effective results for my clients. My journey has taken me to lead numerous exciting projects at a small but successful design consultancy; this has been alongside freelance work. 🔮How can I help you? Working in a fast-paced consultancy, I have learnt to balance the innovation and creativity needed for small clients with the rigorous processes required for larger branded projects. My aim is to bring my experiences and expertise across from both to help you with your design challenge. I can help you deliver a fast turn around project with unlimited design changes until you are satisfied with my work. I am from a team of learners so every challenge is handled the way I would want it to be if I was the client myself. 🧑‍💻My Services: Whether you are looking to take a new product from concept to manufacture, need to visualise a quick idea, create 3D models and DFM assistance, or just some help with a specific stage of your project, I am here to assist. My services include: - Comprehensive Industrial + Product Design From the initial brief to final manufacturing, I can help manage every step of the process. - Initial Ideation + Concept Design Crafting compelling concepts that solve real issues, no matter how big or small your idea. - Rendering + Visualisation Bringing existing ideas to life with high-quality renderings and presentations. - 3D Services Quick or in-depth manufacture ready 3D modelling services with optional 3D printing if necessary. - Full Project Management Taking your idea from concept to liaising with the manufacturers to create your own tangible product in your hands. I want to help you bring your ideas to life. 🚀 Let's Collaborate! Can’t see what you're looking for? Let's chat—I am always open to discussing how I can tackle your unique design challenges. Regular communication is key to a successful project, so let's stay in touch and bring your vision to life. Thank you for viewing my profile Alex 🔍 Keywords: Industrial Designer | Industrial Design | Product Design | Product Designer | 3D Design | Rendering | Photorealistic Visualisation | CGI | Sketching | 3D Modelling | CAD | DFM | Mechanical Drawings | Factory Liaising | Product Manufacturing | 3D Printing | Technical Drawings 🧲 Software: Keyshot | Blender | Adobe Creative Suite | NX | Solid Works | Figma | Sketchup
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Squarespace
    Website Builder
    Visualization
    Rendering
    CAD
    Industrial Design
    UX & UI Design
    UI Graphics
    Service Design
    Manufacturing
    3D Printing
    3D Product Animation
    Brand Design
    Industrial & Product Design Consultation
  • $90 hourly

    • 0.0/5
    • (0 jobs)
    Profile: I am a UX specialist with over 20 years of experience. I have consulted for companies such as Deutsche Bank, HSBC, Barclays Capital, Lloyds, BBC, Sky, BP, Metropolitan Police, HMRC, Condé Nast, Optum, Home Office, DXC, and UnitedHealthCare. I apply industry-standard UX practices and work with Agile methodologies. I have been part of and led UX teams to deliver evidence-based outcomes that combine business goals with user needs. I have experience working with co-located teams based globally to provide a superior healthcare product. I use evidence-based outcomes to present end solutions which best meet business goals and user needs. I have thorough knowledge of Agile methodologies and how to leverage user experience according to the tasks at hand. I believe transparency and collaboration are key to any successful outcome so please get in touch.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    UI/UX Prototyping
    JavaScript
    Web Accessibility
    HTML5
    Axure RP
    XD
    Figma
    UX Wireframe
    UserTesting
    Product Design
    User Experience Design
    User Experience
    Service Blueprinting
    Service Design
    Interaction Design
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗜𝗱𝗲𝗮𝘀 𝗶𝗻𝘁𝗼 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗥𝗲𝗮𝗹𝗶𝘁𝗶𝗲𝘀 - As a seasoned Senior Business Analyst with over 7 years of experience, my expertise lies in driving business growth and enhancing customer satisfaction. Specializing in strategic analysis for go-to-market initiatives, system developments, and digital strategies, I've been pivotal in implementing agile methodologies to foster a strong analysis-centric culture across organizations. 𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫: 🗺️ 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗖𝗿𝗮𝗳𝘁𝗶𝗻𝗴 🔄 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 🎯 𝗘𝗹𝗶𝗰𝗶𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗮𝗻𝗮𝗹𝘆𝘇𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗶𝗻𝗴 𝗴𝗮𝗽 𝗮𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁𝘀. ⚙️𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘇𝗶𝗻𝗴 𝗮𝗻𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗲𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀. 📝𝗖𝗿𝗮𝗳𝘁𝗶𝗻𝗴 𝗽𝗿𝗲𝗰𝗶𝘀𝗲 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗲𝗻𝗰𝗼𝗺𝗽𝗮𝘀𝘀𝗶𝗻𝗴 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗻𝗱 𝗻𝗼𝗻-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀. 🔍 𝗘𝗺𝗽𝗹𝗼𝘆𝗶𝗻𝗴 𝗲𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗽𝗿𝗶𝗻𝗰𝗶𝗽𝗹𝗲𝘀 𝘁𝗼 𝘀𝗰𝗿𝘂𝘁𝗶𝗻𝗶𝘇𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝘁𝗿𝗲𝗻𝗱𝘀 𝗮𝗻𝗱 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗳𝘂𝘁𝘂𝗿𝗲 𝘁𝗿𝗮𝗷𝗲𝗰𝘁𝗼𝗿𝗶𝗲𝘀. 🤝 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗰𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗮𝗺𝘀 𝘁𝗼 𝗽𝗿𝗲𝘀𝗲𝗻𝘁 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗮𝗻𝗱 𝗽𝗿𝗮𝗴𝗺𝗮𝘁𝗶𝗰 𝗿𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀. 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬: 🚀 Led a major business analysis and was the PM for Pay As You Go project for an international vehicle manufacturer, employing cross-functional leadership to develop a scalable product plan in their product offering as response the COVID restriction which boosted UK sales by 15% 🛠️ Led a CMS PEGA platform, integrating diverse systems and saving over 200 hours annually for team members, while adhering to agile principles and thorough business analysis. 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐕𝐚𝐥𝐮𝐞𝐬: 🌐 Strategic and Analytical Thinking 👥 Collaborative Spirit and Cross-Functional Leadership 📊 Data-Driven Decision Making 🌟 Adaptability in Dynamic Environments 🛡️ Risk Management and Innovation 📜 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐏𝐑𝐈𝐍𝐂𝐄𝟐 𝐅𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐫𝐚𝐜𝐭𝐢𝐭𝐢𝐨𝐧𝐞𝐫, 𝐀𝐏𝐌𝐆 𝐂𝐡𝐚𝐧𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐅𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐫𝐚𝐜𝐭𝐢𝐭𝐢𝐨𝐧𝐞𝐫 🚨 𝐋𝐞𝐭'𝐬 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞!🚨 I am eager to apply my skills and expertise to ensure the success of your project. With my unique combination of economics knowledge and business analysis experience, I am confident in my ability to make a significant and lasting impact on your organisation.
    vsuc_fltilesrefresh_TrophyIcon Service Designer
    Service Design
    Spreadsheet Software
    Information Technology Operations
    Business
    Business Management
    Financial Report
    Software Testing
    Testing
    Requirement Management
    Report Writing
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