The Best Service Level Management Specialists For Hire In the Philippines

Check out Service Level Management Specialists in the Philippines with the skills you need for your next job.

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$10 hourly
- 5.0/5
- (18 jobs)
I have worked in a variety of business areas which includes chat support, telemarketing, technical support for DSL connections, customer service for an Australian telco, workforce management, and currently, data entry and research for an enterprise client on Upwork. Work is my priority, but I also know how to balance it with my personal life. My optimism and ability to work well with others make me a good team player. I will wait for your response to my application and promise not to disappoint.

Service Level Management
Social Media Management
Report Writing
Online Chat Support
Mobile App Testing
Email Support
Web Testing
Accuracy Verification
Microsoft Word
Data Entry
Microsoft Excel
$5 hourly
- 5.0/5
- (5 jobs)
I might not be your Spider-Man, but I can be your Peter Parker 🕸️ Just like Peter Parker, I’m a dedicated freelancer. While he captures moments with his camera, I capture success for businesses. Here’s how I can help: 🕷️ In-depth Internet Research 🕷️ Expert Email and Call Management (Zendesk, Amazon Connect, NVM) 🕷️ Exceptional Customer Service & Administrative Support 🕷️ Thorough Software Testing 🕷️ Proficiency with Google Tools (Sheets, Forms, Docs, Slides) 🕷️ Engaging Social Media Management (Facebook, Instagram, Slack, Discord) Let’s start web-swinging your business to new heights! 🕸️ Your friendly neighborhood assistant, Reynaldo, aka "Peter Parker", aka "Spider-Man" 🕷️

Service Level Management
Customer Support
Customer Service
Document Analysis
Google Slides
Customer Satisfaction
Analytics
Zendesk
Google Sheets
Data Analysis
$70 hourly
- 4.9/5
- (66 jobs)
I am a Certified Zendesk Administrator with more than 10 years of experience. I have set up hundreds business processes in Zendesk. My main strength is on Business Systems Analysis wherein I can provide recommendations on best practices related to Zendesk features. As an actuary by profession, I have developed skills in statistics and data analytics. I also did several data management and analytics for various projects here in Upwork. My core competencies lie on data science and analytics, systems analysis, process management and design. I'm seeking for new opportunities to create studies, research and data analysis in different areas of your business.

Service Level Management
Zapier
Business Analysis
Automated Workflow
API Integration
Slack
Zendesk
PagerDuty
Gravity Forms
Data Analysis
$10 hourly
- 5.0/5
- (2 jobs)
- Chosen to be part of the pioneer account which handles customer service concerns and serves as front liners to the customer who also need technical assistance - Chosen to train and assist in phone certification for the go-live of our team in Poland - Metric Management – contractual & non-contractual – ensures business goals are met - Reviews trends and anticipates issues based on data – coordinates with other support functions and the client as necessary - Manages 2 Teams - 20 HC - Monitors metric performance of his/her direct reports - Involvement in Hiring, Training, Production – improvement of process and quality - Ensures smooth day to day operations - QBR - deck creation and facilitating the review - Ensures 100% coaching & KPI review compliance – TL, Process, SSQA - Bi-annual appraisal reviews of his/her TL’s - Ops & HR Engagement activities - Career development of TL’s and agents - People management – all aspects - Admin - either done by the PM and/or being monitored to ensure accuracy & timeliness

Service Level Management
Email Communication
Communications
Project Management
Administrative Support
Customer Support
Email Support
Social Media Management
$15 hourly
- 5.0/5
- (7 jobs)
Associate Category Manager Supports the Category Management team with identifying and setting up new products to sell to Restaurant Operators in all categories. You will benefit by having experience or knowledge in this space. Attention to detail is important in setting products up to avoid errors and confusion. Knowledge of Seafood and or Meat Products that restaurants use is a plus. The use of Slack, Google Sheets, and Netsuite ERP system is part of the job. +12 years experience in the BPO/Outsourcing Industry. Manager, Sales Operations Responsible for coaching and developing Team Leaders and Agents to meet or exceed Sales goals. This position is also responsible for ensuring client service levels and budgets are met on a consistent basis. Demanding a high degree of adaptability and flexibility in a fast-paced; rapidly changing environment. Create a Sales environment utilizing daily, weekly, and monthly client-driven and Convergys incentive reports Tech Support Specialist Customer Problem Resolution: Provide and facilitates the delivery of responsive and reliable technical solutions and information to targeted customers. Customer Service Representative/Escalations Representative Responsible for representation of the client to their customers by handling calls promptly, interacting with customers to determine their needs, and providing consistent, high quality service and accurate information to the customers. Conduct needs-based selling by using non-scripted probing techniques to determine customer’s needs and to offer the most appropriate product or service to address their needs. Meet customer requirements for first contact resolution

Service Level Management
Call Center Management
Supply Chain & Logistics
Logistics Management
BPO Call Center
Client Management
Logistics Coordination
Project Insight
Customer Service
Sales
Category Management
Project Analysis
Analytics
Technical Support
$15 hourly
- 5.0/5
- (3 jobs)
Knowledgeable and performance-driven Client Success Manager with a wealth of experience in managing multiple client, increasing sales and revenue, developing client on-boarding processes, and facilitating Client Interviews and Client Check-ins. Possess strong client orientation, great communication skills, excellent problem-solving skills, and significant ability to successfully lead and manage a group of people.

Service Level Management
Customer Service
Bookkeeping
Order Entry
Customer Retention
$7 hourly
- 5.0/5
- (3 jobs)
Hi, I am Flora and I was a Customer Relations Officer in a bank here in Davao City, Philippines. I have the ability to work under pressure and multi-task. The ability to follow instructions and deliver quality results. I have experienced a successful working in a team environment, as well as independently. I am looking forward to working with you.

Service Level Management
Customer Engagement
Customer Support
Sales Management
Customer Service Analytics
$18 hourly
- 5.0/5
- (1 job)
I've spent over 7 years in the BPO industry, building my skills in customer service, team management, and data analysis. I love tackling complex technical issues, delivering great customer experiences, and helping boost business performance. Key Skills: Customer Service: Providing effortless customer experiences, resolving technical issues, and managing escalations. Team Leadership: Managing and mentoring teams, ensuring high performance and delivering on key deliverables. Data Analysis: Analyzing data to identify trends, provide insights, and drive business decisions. Stakeholder Management: Effectively communicating with stakeholders and managing relationships. Process Improvement: Identifying areas for improvement and implementing solutions to enhance efficiency. Experience Highlights: Team Leadership: Led a Tier 2 team, handling complex escalations and ensuring team performance. Business Analysis: Provided in-depth data analysis, prepared reports, and delivered actionable insights. Mentorship: Guided and mentored new associates, ensuring a smooth transition into their roles. Process Management: Managed onboarding, offboarding, and team processes. Tools Expertise: Salesforce, Cases (Google CRM). GSuites, Google Tools (Sheets, Docs, Slides, Google Ads, Looker, etc) HubSpot, Helpscout, Asana, Slack, Zoom, Meet. I am passionate about delivering exceptional customer service and driving positive business outcomes. I am eager to leverage my skills and experience to contribute to your team's success.

Service Level Management
Bug Reports
Google Ads
People Management
Analytics
Leadership Development
Performance Measurement
Google Spreadsheets API
Incident Management
Leadership Skills
Presentation Slide
Report
Looker Studio
Data Entry
Technical Support
Data Mining
Performance Management
Data Analysis
$5 hourly
- 4.9/5
- (2 jobs)
I have accumulated over 5 years of experience in providing administrative and support assistance to both individual departments and multiple individuals within a company. This has equipped me with the necessary expertise in managing and developing various tasks. I possess exceptional organizational skills and have a proven track record in effectively arranging work schedules and prioritizing tasks. As an independent worker, I am known for my resourcefulness and problem-solving abilities, always taking initiative to ensure efficient completion of the job. Furthermore, I am highly regarded as a competent team member who consistently goes above and beyond. I am always prepared and willing to contribute to the success of the team. Even in fast-paced work environments with conflicting demands, I remain focused and self-directed. In addition, I have a working knowledge of various computer applications, including MS Word, Excel, Google Spreadsheets, and Google Forms. My perfect attendance and punctuality throughout my BPO career demonstrate my commitment to professionalism and reliability.

Service Level Management
Appointment Setting
Cold Call
Chat Setup
Inbound Inquiry
Critical Thinking Skills
Multitasking
Sales
Outbound Sales
Receptionist Skills
Virtual Assistance
$5 hourly
- 4.7/5
- (4 jobs)
I have developed and improved a wide range of knowledge and skills as a Customer Service Specialist, over the last 8 years. I have been continuously one of the Top Customer Service Specialist in the largest and best contact center here in the Philippines from Teleperformance, Sykes Asia, Convergys Philippines and Aegis People Support and Intercontinental Hotel Groups by providing services mostly on U.S. based companies. One of my career goals is to climb up the corporate ladder by working in an environment or different projects that would help me progress, maximize my time and skills, empower myself and at the same time earn money to help and spend more time with my family. I always strive for excellence in everything that I do by continuously learning, working hard, and improving myself on the work at hand. I am not only looking for a part time job or a one-time project but a long term stable work where I can build a long term business relationship and help the company to grow. My core competency lies in providing quality and compliant customer service and with client & operations management. I am seeking opportunities to improve my skills and help you build a very good consumer based relationship for you and your company. I also have some experience and was trained in the following areas: Developing Lasting Personal Effectiveness, Customer Focus in Action, Influencing Performance through Effective Coaching, People Management, Business Development Strategies, Travel and Tour services, Marketing and Advertising, Event's Organizing and many more. I have also extended my skills in learning SMM, Basic Wordpress edits, Web Design, Managing a Woo-commerce store, Trello Management, Dropbox, Basecamp and Managing Web Development teams. I have been working on freelance online jobs for the past 3 years and have already learned a lot of skills from data entry, web research, project management, recruitment, client management, administrative support, Wordpress edits and web development management and a lot more. I believe in continuous learning and doing my work with passion always striving for excellence in any endeavor that I do. I also believe in people management managing your people with utmost care but at the same time not losing your focus in achieving the goals with efficiency and objectivity.

Service Level Management
Project Management
English Tutoring
Customer Support
Business Management
Administrative Support
Customer Service
Human Resource Management
Event Management
Call Center Management
$5 hourly
- 5.0/5
- (1 job)
Hello! I'm Jennifer Uy, a seasoned Virtual Assistant with a proven track record of delivering high-quality administrative support. I thrive in fast-paced, dynamic environments, providing efficient and reliable assistance to busy professionals and entrepreneurs. My goal is to help you streamline your tasks, allowing you to focus on what matters most. Skills: Administrative Support: - Proficient in managing emails, scheduling appointments, and handling routine tasks to keep your workflow seamless. Data Entry and Management: - Meticulous in maintaining accurate records and databases, ensuring information is organized and easily accessible. Calendar Management: - Skilled in scheduling appointments, coordinating meetings, and managing deadlines to optimize your time. Communication: - Excellent written and verbal communication skills to ensure clear and effective interaction with clients and team members. Research: - Adept at conducting online research to gather information, compile reports, and assist in decision-making processes. Customer Service: - Dedicated to providing top-notch customer support, addressing queries, and resolving issues promptly. Why Hire Me: Reliability: You can count on me to meet deadlines and deliver work with precision. Adaptability: I am quick to learn and adapt to new tools and processes, ensuring a smooth transition. Confidentiality: Your sensitive information is treated with the utmost confidentiality and professionalism. Let's Connect: I am excited about the opportunity to support you in achieving your goals. Feel free to message me, and let's discuss how I can contribute to your success.

Service Level Management
Requirement Analysis
Legal Research
Survey Design
Internet Survey
Phone Support
Bioinformatics
Essay Writing
Business Analysis
Data Entry
$20 hourly
- 5.0/5
- (2 jobs)
IT / Technical Support Professional with more than a decade of experience providing phone, e-mail, chat, and remote support for customers across North America, Canada and Australia for all of their IT related needs. With Hands-on Experience on the following Technologies and platform: • General IT Support • Windows Server 2008 / 2012 / 2016 / 2019 • Microsoft Exchange Server 2010 / 2013 /2016 • Active Directory Administration • Group Policy Administration • Office 365 Management • Microsoft Teams Administration • SharePoint / OneDrive Administration • Windows Administration (Windows 11, 10, 8, 7) • Managed Printers • Strong understanding on LAN/WAN environment • Networking Equipment and Firewall (Cisco / Meraki / Sonicwall / Sophos) • VOIP Phone System: 3CX, RingCentral, Webex, Vonage • ConnectWise Automate (Remote Monitoring & Management Platform) • ConnectWise Manage and Salesforce Ticketing System • SpamTitan, Barracuda, Mimecast Spam Firewall • Remote Access Tools (Windows Remote Desktop, ConnectWise Control, Solarwind MSP N-Central, TeamViewer, LogMeIn) • Virtualization platform (Azure, Hyper-V, VMWare, Scale, CITRIX) • Symantec, Webroot, SentinelOne Endpoint Protection • Exclaimer, CodeTwo Email Signature Management • Patch management and desktop / server maintenance • Advanced Hardware and Software troubleshooting

Service Level Management
Helpdesk
Microsoft Exchange Server
Windows Server
Windows Administration
Technical Support
Customer Service
Desktop Support
Phone Support
$4 hourly
- 4.8/5
- (7 jobs)
An accomplished, analytical, and performance-driven professional with over 8+ years of stable and progressive experience in multi-industry functions. Resilient, transparent, and indispensable professional with 8+ years of experience handcrafting resumes, creating eye-catching cover letters, and providing keyword-rich resumes and LinkedIn profiles. As a Resume Writer, I am uniquely qualified to work directly with individual clients and provide full-service solutions in creating a resume portfolio that brings immediate results. I also have a strong background in Recruitment, Career Development, Business Engagement, and Teaching. Exceptional leadership and administration skills providing success in customer service, client satisfaction, and business solutions in a fast-paced environment. I’m uniquely positioned to assist clients in growing their personal brand. SPECIALTIES + Proofreading and Editing + Business Process Development + Exceptional Communication Skills + Analytical Process Improvement + Effective Cost-Benefit Analysis + Management and Administration + Learning & Development + Email Management + Client Relationship Management + Intensive Customer Satisfaction + SEO Optimization

Service Level Management
Organic Traffic Growth
LinkedIn Development
Content Writing
Resume Writing
Resume Design
Marketing Strategy
Online Multiplayer
Website Copywriting
Staff Recruitment & Management
Human Resources Consulting
Applicant Tracking Systems
$15 hourly
- 2.0/5
- (2 jobs)
Experienced Customer Service Associate for both Technical and Sales Account. Efficient in providing information that meets customer's needs and wants. Ability to multitask in different environment. Highly skilled in promoting products, highlighting best result with product use. Sincerely enjoy working with people, In person over the phone. Good sense of humor.

Service Level Management
Microsoft Excel
SEO Keyword Research
Technical Support
Proofreading
Customer Service
$20 hourly
- 5.0/5
- (1 job)
I am a dedicated and results-driven IT Infrastructure Service Delivery Manager with 15+ years experience in people, client, and workforce management. I have strong management background in help desk support, customer service, and technical support. I am also an excellent Virtual Admin Assistant that offers top-caliber work and services. Skills * Software and hardware troubleshooting * Internet & network troubleshooting • Time Management • Disciplined • Analytical and Critical Thinking • Problem Solving • Communication • Organization • Adaptability • Leadership • Interpersonal Skills • Deadline Oriented • Self-Motivated Programs/Software * Active Directory * Microsoft Exchange Server * Cisco Unity Client Manager * Microsoft Office 365 * SharePoint * Remote Services * Google Suite * Zoom What I offer * IT Support * Client Management * Project Management * Service Delivery * Process Improvements * General Virtual Admin Support * Email Management * Calendar Management * Research * Data Entry * Administrative Support * Admin Support If further training is required to help you and your business grow, I'm excited to learn new skills! I'm eager to get started in assisting you!

Service Level Management
Client Management
Project Management
Customer Service
Tech & IT
$13 hourly
- 0.0/5
- (0 jobs)
I'm a new-generation multipotentialite professional, a seasoned and enthusiastic Project Manager with a proven track record of success across a wide range of industries. Possesses exceptional interpersonal, problem-solving, and analytical skills and expertise in client organizations by improving their business performance. A highly accomplished Global Project and Business Development Head with a proven track record of driving successful initiatives and expanding organizational reach. Proficient in identifying new opportunities, building strategic partnerships, and implementing effective strategies to achieve business objectives. Skilled in leading cross-functional teams, managing budgets, and fostering strong relationships with key stakeholders. Seeking a challenging role to leverage my expertise in driving growth and delivering results in a dynamic and competitive business environment. 18 years overall career experience, a certified Black Belt Master in Lean Six Sigma and certified Practitioner in Lean Management, a highly adaptable and meticulous project consultant with several years of customer-centric experience across multiple sectors in both national and international organizations. Strong leadership qualities combined with a propensity towards results-driven methodologies. I have a can-do attitude and I am passionate about providing positive business outcomes through the application of Project Management principles, Service Excellence, and quality principles.

Service Level Management
Project Management Support
Data Processing
Business Process Automation
CRM Software
Six Sigma
Virtual Assistance
Project Management
Ecommerce
Supply Chain & Logistics
Graphic Design
Business Strategy
Startup Company
Total Quality Management
Agile Project Management
$5 hourly
- 0.0/5
- (0 jobs)
"I am an experienced VA in different categories, specially Data Entry works and some of the basic accounting works specially in accounts payable" I can handle service request in different systems use in accounting. I can handle your bills payment even if it is manually enter or automated I'm kind of a person where open to communication

Service Level Management
Data Entry
Transaction Data Entry
Virtual Assistance
Accounting Basics
Revenue Management
$7 hourly
- 0.0/5
- (0 jobs)
I'm a dedicated professional looking for a chance to expand and seek opportunities in order to achieve my long-term career goals. I have the ability to efficiently identify and solve problems by organizing my professional activities and managing my time through meticulous planning. I have strong communication skills that lead to positive interpersonal interactions. I have a Bachelor's Degree in Industrial Psychology which I think is a great advantage why I became more empathetic and loves human interaction and later on found myself working in Customer Service Industry. Like others, I, myself is a work in progress and I'm eager to learn more. I am resilient and confident that no matter how hard the tasks are, I can get through it.

Service Level Management
Customer Support
Interpersonal Skills
Email Communication
BPO Call Center
Workforce Management
Customer Service
$8 hourly
- 0.0/5
- (0 jobs)
EXPERIENCED PROFESSIONAL I'm a business paralegal support professional experienced in back-office support assistance including research administration in engineering, legal and BPO environments. Results-focused professional with proven ability to strategize and create project accuracy plans in accordance with the company standards and practices. Born on September 18, 1965 in Manila, Philippines. ITIL Foundation Certified in IT Service Management.

Service Level Management
Conduct Research
Legal Research
$8 hourly
- 0.0/5
- (1 job)
Extensive experience in technical support and managed IT services. BPO experience for years. Has sales experience as well overseas (UAE). Bachelors Degree holder in Information Trchnology

Service Level Management
Ticketing System
Service Level Agreement
BPO Call Center
Account Management
Email Support
Online Chat Support
Video Editing & Production
Communication Skills
Microsoft Azure Administration
Microsoft Exchange Server
Microsoft Exchange Online
Microsoft Active Directory
Office 365
Technical Support
$10 hourly
- 0.0/5
- (0 jobs)
Real-Time Analyst with 7 years of experience in coordinating appropriate staffing allocation and availability of call center staff in order to achieve key performance objectives(Service Level, AHT, Line adherence and email management), and also Real Time Monitoring of the programs and proactively recommending and coordinating staffing adjustments to meet changing trends and business drivers in conjunction with Operations and Support Teams. Customer/Technical/Health care service representative with 4 years of experience in terms of providing quality assistance to client regarding their inquiries in terms of services provided, Billing, Sales and General inquiries.

Service Level Management
Technical Support
Email Management
Service Level Agreement
Scheduling
Scheduling & Assisting Chatbot
Multitasking
Time Management
Analytics
Phone Communication
Customer Service
$10 hourly
- 0.0/5
- (0 jobs)
PROFILE I am currently pursuing an MBA. Fluent in Filipino and English; I also speak Arabic and Spanish. I am currently working in the travel industry; I have worked with GDS and I am TICO certified. I have also traveled extensively abroad and have worked as a travel planner in bespoken itineraries. I have exceptional organizational skills and always open to new challenges and love learning new skills.

Service Level Management
Lifestyle & Travel
Travel Planning
CapCut
Canva
Scheduling
Customer Service
Workforce Management
Proofreading
Marketing
Virtual Assistance
Data Entry
$25 hourly
- 4.8/5
- (7 jobs)
Working with cross-functional teams from different business units to identify, scope, document and deliver results on Automation initiatives that will help transform business. Responsible for leveraging critical thinking to ensure all initiatives are accurately scoped, processes mapped, and test plans documented for the successful implementation of Automation solutions. Certification Acquired: 1. ITIL v3 Foundation - GR750327298JL 2. Lean Six Sigma White Belt Certification - 26824126 3. Lean Six Sigma Green Belt (ICGB) - 27032475 4. Certified Continuous Improvement Manager - 37483189 5. CAPM Responsible for: 1. Understanding business requirements and clearly documenting them for our Automation Engineering team to deploy automation projects in an optimal manner 2. Serves as a key resource on complex and / or critical automation projects 3. Performs complex conceptual analysis 4. Ready development for automating manual workflows using Robotic Process Automation 5. Facilitating the mitigation of risks and issues throughout the Automation deployment phase 6. Drive end to end business and technical solution by coordinating various phases of development cycles 7. Demonstrated ability to perform root cause analysis to identify and recommend test scope and test approach improvements

Service Level Management
Mobile App Testing
Business Analysis
IT Service Management
Phone Support
Customer Service
Web Testing
Project Management
Helpdesk
Bug Tracking & Reports
ITIL
Usability Testing
Change Management
Business Process Outsourcing IT Services
Data Entry
$12 hourly
- 3.7/5
- (4 jobs)
Professional Skills: *Operations Leadership: Proven expertise in managing and optimizing operations, achieving exceptional levels of efficiency and quality across diverse teams and departments. *People Management: Adept at leading teams, fostering collaboration, and driving performance through effective communication, motivation, and mentorship. *Service Level Management: Skilled in maintaining stringent service level agreements (SLAs) and key performance indicators (KPIs), ensuring consistent delivery of high-quality services. *Recruitment and Team Building: Successfully built and nurtured teams from the ground up, effectively selecting, onboarding, and developing top-tier talents. *Customer-Centric Focus: Extensive background in delivering outstanding customer service and technical support, consistently exceeding customer expectations. *IT Service Management: Proficient in IT service management practices, ensuring streamlined processes, optimal resource allocation, and continuous improvement. Work Experience: Console Manager - Newincentives.org (Upwork) October 2020 - March 2023 *Spearheaded the management of Upwork Contractors across multiple departments, ensuring task accuracy and reasonable time allocation for optimum output. *Prioritized tasks based on a strategic blend of urgency and importance, optimizing resource utilization for enhanced efficiency. *Pioneered an application-based task assignment system, facilitating real-time monitoring of task progress, time allocation, and output documentation. *Orchestrated the development of a dedicated team of Contractor Managers to elevate one-on-one meetings, fostering constructive feedback and robust support mechanisms. Delivery Manager - Tata Consultancy Services, Pasig City March 2018 - March 2019 *Led the successful acquisition of Service Desk Divisions from Hewlett Packard Enterprise, encompassing knowledge transfer, protocol establishment, and team development. *Assembled and trained teams for both divisions, each commencing with 40 FTEs, driving rapid operational readiness. *Guided operational activities, meticulously meeting and exceeding Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in the initial six months. Account Delivery Manager - Hewlett Packard Enterprise, Quezon City March 2011 - March 2017 *Championed cross-functional collaboration with Operations Managers across six international sites, meticulously managing a substantial workforce of approximately 600 FTEs. *Orchestrated the monitoring and optimization of SLAs and KPIs through data-driven projections, fostering proactive enhancements and operational excellence. *Utilized analytical insights to anticipate trends, adapt to fluctuating volumes, and drive continuous process improvements. Systems Engineer - Trend Micro Inc., Pasig City June 2010 - January 2011 *Provided expert technical guidance for deployment, configuration, and troubleshooting of Trend Micro Enterprise Solutions, catering to diverse small and medium businesses. *Delivered prompt resolution for escalated cases, leveraging effective communication via phone, email, and chat channels. *Resolved product-related issues and malware outbreaks, consistently ensuring high levels of customer satisfaction.

Service Level Management
Business Process Outsourcing IT Services
IT Service Management
ScribeJava
Transcription Software
IT Management
Administrative Support
LiveAgent
General Transcription
Microsoft Excel
Google Sheets
Google Workspace
$10 hourly
- 5.0/5
- (1 job)
To join a company where I can utilize my skills and knowledge for company profit while achieving personal and career development not only in the field of IT but also in other fields.

Service Level Management
Financial Reporting
Statistical Analysis
Leadership Development
Employee Engagement
Project Management
Customer Service
Microsoft Excel
Customer Service Analytics
Six Sigma
People Management
Root Cause Analysis
Account Management
Problem Solving
$7 hourly
- 3.8/5
- (2 jobs)
- PH Registered Nurse - ESL Teacher - Technical Support Representative - Level II Email Escalations Team - Exceptional Customer Support Specialist - Insurance Specialist for Home, Car & Landlord policies - Consistent TOP agent - Has foundational knowledge and skills of being an Admin Healthcare Virtual Assistant - Remote Patient Monitoring Nurse

Service Level Management
Communication Skills
Phone Communication
Insurance Policy Analysis
Insurance Document Production
Policy Analysis
Customer Service
Online Chat Support
$7 hourly
- 5.0/5
- (1 job)
- Customer service - Data entry - Data analysis - Transcription - Proofreading - Service requests ticketing - Desktop applications - Systems/platforms admin and support - Proficient in Windows OS, MS Office and Linux OS - Hobbyist photographer

Service Level Management
Email Support
Customer Service
Data Analysis
Data Entry
Data Mining
Photography
Desktop Application
Microsoft Office
General Transcription
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