Hire the best ServiceNow Freelancers in Australia

Check out ServiceNow Freelancers in Australia with the skills you need for your next job.
  • $10 hourly
    I am a Certified Software Tester (ISTQB Foundation Level Certification Passer). I have lots of short term and long term goals to accomplish together with my wife that requires financial fuel. This is the main reason why I am looking for a part time role as an Automation/Manual Tester. I am always fascinated when it comes to Quality Assurance. That's one reason why I am passionate about testing and data entry. I make sure that my clients are getting the value of their money and they have the best user experience with the quality of my work. Here are some of the tasks that I am currently doing: -End to end testing for the company's Reporting and Administration website using Specflow for creating BDD test scenarios, Selenium Web Driver and C# for the code base. -Using SQL to validate test results -Creating automated tests for different datafeeds such as Transactions, Holdings, Cash Balances and Cash Transactions file types using NUnit testing framework and C# as the code base -CICD using Azure DevOps and Octopus Deploy for the deployment to test and UAT environments -Preparation of test data to be used for the automation testing -Creating a test plan for items to work during a sprint I am skilled when it comes to Azure Devops, Git repository, Octopus Deploy, C#, Unit/Component/API/Performance/E2E Testing, debugging, MS Visual Studio, MS Office suite, ITSM tools such as Jira, ServiceNow and BMC Remedy
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    NUnit
    C#
    CI/CD
    JavaScript
    SpecFlow
    Software Debugging
    Data Entry
    ITIL
    Selenium WebDriver
    User Experience
    Office 365
    Software Testing
    Functional Testing
    Usability Testing
  • $50 hourly
    IT Professional | ITSM | Technology Services | Cloud | Security | End Points | Certified in Cloud Technology by Microsoft, IBM, Google, Amazon and Oracle Certified in Security by Microsoft, Dell, IBM, Palo Alto, Fortinet & Cisco Certified in Server Technology by Microsoft Certified in Hardware by Dell, Lenovo & Apple Certified in IT Service Management by Service Now & Jira TAFE Certificate III - Information Technology & Digital Media TAFE Certificate IV - Cyber Security
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    Computing & Networking
    Computer
    Malware Removal
    Cloud Security
    Ticketing System
    Jira
    Virus Removal
    Windows Administration
    Computer Maintenance
    Tech & IT
    System Maintenance
    Cloud Computing
    Microsoft Windows
    Linux
  • $5 hourly
    Ability to provide excellent customer service over 3 years (by phone, chat, email). No English language barrier(native speaker). Having 3+ years of experience in customer service roles, I would like to add definite value to your organization with visible positive results. I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my task. My objective is to obtain a position where I can maximize my customer relations, staff leadership, communication skills and problem analysis in a challenging environment to achieve the corporate goals. I am confident that I have gathered enough knowledge on the following, but not limited to: - -Quality Monitoring / Quality Assurance -Chat Support -Email Handling -Reports Creation -MS Office knowledge especially in MS Excel & MS Word - -Extensive Web Research -Data Entry / Data Mining -Technical Support - Products Reviews - Technical support I do have a strong foundation in these above mentioned areas. Core skills: • Commitment and willingness to provide outstanding customer service • Hard working and keen to learn • Ability to work in a team or individually • A Calming Presence Goal Oriented Focus • Willingness to Learn • Administrative and computer skills (operating system: Windows XP, 7, 8, & 10. Office suites: MS Word, MS Excel, Outlook etc.) • Excellent time management abilities Career Objectives:- To gain engaging position and looking for new opportunity in Customer Service to extend my existing knowledge and develop skills as CSR within an organisation. Use my can-do attitude, keen learning abilities, customer orientation and eye for detail to achieve success. Take a look at my clients' feedback and my tests results and please don't hesitate to contact me if you need more information about my professional profile.
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    Microsoft Azure
    Microsoft Dynamics 365
    Office 365
    Microsoft Dynamics ERP
    IT Support
    Virtual Assistance
    Jira
    Consumer Review
    Social Customer Service
    Social Media Account Setup
  • $100 hourly
    I am a dynamic and adaptable Project Manager, Technical Business Analyst and Application Support Specialist with a proven track record of over 15 years in-house and vendor-built systems experience, primarily in the finance sector. Demonstrating exceptional analytical and complex problem-solving skills, possesses a strong ability to effectively collaborate and provide outstanding customer service. Has origins as a software developer and has successfully managed tasks within challenging in-house and project environments. Expertise extends to stakeholder management, time management, and problem-solving, contributing to efficient operations and improved performance. Highly skilled in data analysis and possesses a detailed and systematic analytic approach. Embraces new technology and exhibits an innovative mindset, thriving under pressure and making well-supported decisions. and technologies. Recent Career Strengths • Excellent Stakeholder Management and Customer Service Skills: Demonstrated ability to effectively interact with stakeholders, both internal and external, and provide exceptional customer service. This skill is essential in understanding requirements, resolving issues, and maintaining strong relationships. • Outstanding Time Management: Proven ability to manage time effectively, juggle multiple priorities, and work to tight deadlines. This strength enables efficient handling of tasks and ensures timely delivery of work. • Exceptional Problem-Solving and Troubleshooting: Demonstrated skill in problem-solving and troubleshooting complex issues. This ability to analyse problems, identify root causes, and propose effective solutions contributes to efficient operations and improved performance. • Strong Analytical Skills: Possessing detailed and systematic analytic skills, including data analysis, allows for a thorough understanding of information, identification of patterns, and informed decision-making. • Adaptability and Learning Agility: Exhibiting an adaptable mindset and a willingness to embrace new technology and learn new skills. This strength enables individuals to stay updated with industry advancements and quickly adapt to changing environments and technologies. Behavioural Strengths ● Excellent Multi-Cultural Communication Skills ● Outstanding Time Management ● Exceptional Stakeholder Management and Customer Service Skill ● Juggling Multiple Priorities ● Working to Tight Deadlines ● Excellent Problem Solver and Trouble-Shooter ● Adaptability and Learning Agility ● Commercial orientation ● Exceptional negotiation skills ● High attention to details ● Detailed and Systematic Analytic Skills ● Highly organised ● Embrace new technology. ● Innovative mindset ● Work well under pressure Professional Qualifications - ServiceNow Certification ‘19 - ITIL Foundation Certification ‘18 Bachelor of Science (Computer Science) at UNSW NSW International Grammar School, Sydney Membership. Australian Computer Society – Professional member Career Synopsis Job Role Company Location Work Period Australia Application Production Support Specialist Hamber Services Limited Sydney 2022 – Present Technical Analyst Technology Venture Pty Limited Sydney 2020 – 2022 Technical Analyst Manulife (International) Limited Hong Kong (APAC) 2018-2020 Consultant Peoplebank Limited Hong Kong 2012-2018 Consultant G & P Production Limited Hong Kong /APAC 2009-2012 Advisory IT Specialist/Business Analyst IBM Hong Kong 2002-2009 Australia Analyst Programmer Vodafone Australia Sydney 1999-2002 IT Officer HSBC Market IT Hong Kong/APAC 1997-1999 Programmer/Consultant (MT) IBM Hong Kong/APAC 1993-1997
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    Microsoft Power BI
    Azure DevOps
    SQL
    Salesforce
    Oracle
    JavaScript
    AWS Application
    Jira
    Agile Project Management
    Java
    Business
    Technical Project Management
    Technical Support
    Tech & IT
  • $35 hourly
    I'm an experienced finance professional specializing in Excel automation and data warehousing. At PwC and Deloitte, I've transformed payroll and financial processes, enhancing efficiency and accuracy. My expertise lies in creating streamlined, automated solutions for complex financial operations, focusing on user-friendly interfaces and data-driven decision-making. I'm passionate about applying my skills to optimize your financial systems, ensuring they are efficient, compliant, and tailored to your unique needs. Let's collaborate to bring innovative, tech-driven solutions to your finance challenges.
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    Data Cleaning
    Data Analysis
    Problem Solving
    SAP
    SAP SuccessFactors
    UiPath
    Microsoft Power BI Development
    Microsoft Power BI Data Visualization
    Power Query
    Microsoft Excel PowerPivot
    Excel Macros
  • $90 hourly
    I am an IT L2 Production Support Engineer in the banking industry for a little bit over 2 years now after spending 20 plus years in the mobile telecommunications industry as OSS support and as RF Optimization Engineer.
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    SQL
    Python
    Canva
    Telecommunications Engineering
    Telecommunications
    FinTech
    Oracle Database
    Windows Administration
    Linux
    ITIL
  • $170 hourly
    With over 20 years of experience in the IT industry, and 14 of those working with the ServiceNow platform, I have developed a deep expertise in ServiceNow, helping organizations align their technology with business objectives. My career has been dedicated to designing, implementing, and optimizing ServiceNow solutions that drive efficiency, enhance productivity, and support strategic goals. Additionally, my Certified Master Architect (CMA) certification further strengthens my ability to bridge the gap between IT and business functions, ensuring financial and strategic alignment in all projects. Career Highlight One of the most significant highlights of my career was presenting at the ServiceNow Knowledge23 conference in Las Vegas. I had the privilege of sharing my insights and best practices on Configuration Service Data Model (CSDM) implementation. This presentation focused on how to design and implement world-class CMDB systems, transitioning clients from reactive to proactive service delivery models, and substantially reducing outages and their impact on employees and customers. ServiceNow Technical Skills My technical skills in ServiceNow are extensive and well-rounded. I have a proven track record in implementing and managing various ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and Strategic Portfolio Management (SPM). Key Achievements: - Successfully led over 15 ITSM implementations, ensuring optimal project outcomes by adhering to ServiceNow best practices. - Designed and executed robust, extendable integrations across sectors, including financial institutions and third-party suppliers. - Implemented world-class Configuration Management Database (CMDB) systems, transitioning clients from reactive to proactive service delivery models. Business Consulting and Strategic Alignment In addition to my technical skills, I excel in business consulting, particularly in translating business requirements into technical solutions that align with strategic goals. My approach involves comprehensive analysis and a deep understanding of business processes, ensuring that the solutions I design are not only technically sound but also aligned with the broader business objectives. Strategic Contributions: - Developed and delivered strategic roadmaps tailored to business goals, focusing on optimizing security, licensing, platform health, and automation. - Guided numerous clients on leveraging the features of the SPM suite, integrating strategic planning, resource management, and scenario planning tools to provide insightful views of corporate planning activities. Workshop Facilitation and Stakeholder Engagement My role often involves leading workshops and facilitating discussions with stakeholders to gather requirements and ensure that all perspectives are considered in the solution design. I am adept at bridging the gap between technical teams and business stakeholders, ensuring clear communication and mutual understanding. Facilitation Highlights: - Conducted workshops to gather detailed business requirements, translating them into comprehensive ServiceNow solutions. - Provided technical guidance and mentorship to cross-functional teams, ensuring successful project delivery and alignment with strategic goals. - Emphasized comprehensive documentation and stakeholder approval to ensure smooth execution and client satisfaction. Custom Application Development My experience extends to developing innovative custom applications on the ServiceNow platform. These solutions are designed to be architecturally sound, requiring minimal maintenance and ensuring long-term sustainability. Notable Projects: - Designed and implemented an electronic safety management in ServiceNow for Dreamworld, digitalizing engineering checklists and integrating them with maintenance workflows, significantly improving operational efficiency. - Developed an online market registration application for the Australian Energy Market Operator (AEMO), streamlining the onboarding process and reducing time and cost. Leadership and Mentorship Throughout my career, I have taken on leadership roles, guiding teams through complex implementations and fostering a collaborative environment. I am committed to developing junior team members through knowledge sharing, show-and-tell sessions, and peer reviews. My blend of deep technical skills, strategic insight, and strong business consulting abilities makes me a valuable asset in any ServiceNow implementation. I am dedicated to helping organizations achieve their full potential by aligning technology with business goals and driving significant value through innovative solutions. If you are looking for a seasoned ServiceNow expert who can deliver impactful results, I am here to help.
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    IT Consultation
    Strategic Planning
    SaaS Development
    System Programming
    Business Analysis
    Project Management
    TOGAF
    App Development
    Architectural Design
  • $174 hourly
    I'm driven to deliver business benefits by building strong relationships, improving processes, and eliciting collaboration within my team to address core issues through connectedness, understanding, collaboration and evaluation. I have a strong background in IT service management, project management, leadership, change management, digital health, healthcare, business analysis, and learning design, development and delivery. I also have a significant experience in ServiceNow, Jira, PRINCE2 and Agile.
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    Agile Project Management
    Time Management
    Process Improvement
    Spreadsheet Skills
    Education
    Strategy
    AccountAbility
    Writing Critique
    Communication Skills
    Public Speaking
    Presentations
    Project Management
    Life Coaching
    Coaching
  • $55 hourly
    Hi! I'm Charntelle 👋🏻 I've been an effective data analyst, system adminisator, developer and general administration professional for over 5+ years I can benefit your projects, as I have sound experience in: ✅ data entry ✅ Data Analyst ✅ Data Cleansing ✅ Service-Now Admin ✅ Java scripting ✅ General Administration using MS products I am a highly self-motivated and goal-oriented person. I'm a fast learner and always seek out new knowledge and actively develop new skills. I always work with the utmost sincerity and have the ability to work collegially along with the team or as an independent freelancer. I look forward to putting my knowledge and experience into practice in your organization.
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    Visual Basic for Applications
    Microsoft Windows PowerShell
    Java
    Microsoft Windows
    Microsoft IIS
    Data Entry
    Microsoft Word
    Microsoft PowerPoint
  • $50 hourly
    CAREER SUMMARY Highly experienced ServiceNow Solutions Architect with over 7 years of experience in designing, implementing, and maintaining ServiceNow solutions for large enterprises. Proven track record of delivering successful Web Portal projects on time and within budget. Strong technical skills in ServiceNow platform, ITIL framework, and Agile methodology. Expertise in React,Angular,Javascript,nodejs,css,Material UI,Bootstrap
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    Web Development
    React
    JavaScript
    AngularJS
    Web Application
    Angular
    Angular Material
  • $45 hourly
    Solutions focused, Meticulous and result oriented professional offering over 15 years of successful career in IT arena distinguished by commended performance and proven results in IT, experience in Test Environment Management, Python scripting to integrate with multiple sources and develop/support Insights Dash-boarding Solutions.
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    Salesforce
    Jira
    Product Discovery
    API Testing
    Data Analysis
    Technical Analysis
    Agile Project Management
    Tech & IT
    Product Backlog
    Scrum
    Technical Project Management
  • $25 hourly
    As a seasoned Project Manager with over 16 years of experience leading multi-million-dollar projects, I bring a wealth of expertise in delivering successful outcomes on time and within budget. My background includes stakeholder management, risk mitigation, and strategic planning, allowing me to effectively navigate complex challenges and drive meaningful change. Currently working remotely from South America, I am also available for a variety of administrative tasks, including data entry, proofreading, customer service, and transcription. If you’re looking for a dedicated professional who understands the nuances of project execution and can provide that extra touch of quality and reliability, I am the ideal candidate for your project or admin needs. Let’s connect and explore how I can contribute to your success!
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    Video Editing
    Microsoft SharePoint
    Microsoft Office
    PRINCE2
    Management Skills
    Project Management
    Trello
    ClickUp
    Microsoft Project
  • $25 hourly
    Hi, I am Ajaykumar having more than 18 years of experience Software Testing and Agile delivery. My area of expertise includes: • Strong experience in Retail, Telecom, Ecommerce and Loyalty domains • Strong expertise in Agile, Waterfall and V-Model methodologies. • Strong expertise in facilitating and leading scrum ceremonies including Daily scrum, Sprint Planning, Sprint Reviews and Sprint Retrospectives. • Responsible for resolving impediments and issues to effectively deliver the sprint outcome. • Strong Experience in preparing Test Estimation, Test Plan, Test Strategy and Test Summary Reports. • Strong JIRA, Confluence, HP-ALM, Azure DevOps knowledge for Test Management • Strong experience in managing System testing, System Integration Testing, User Acceptance Testing and BVT. • Strong knowledge of AWS and Azure cloud platforms. • Experience in Automation Testing using Selenium, TOSCA, CI/CD integration (Bamboo) • Strong experience in Web UI, Database testing and API testing using SOAP UI, POSTMAN • Responsible for adopting the best practices in testing to improve the testing quality, benefits and showcase the ROI to the stakeholders. • Strong knowledge in Microsoft 365 CRM, ServiceNow, Salesforce CRM, POS, Warehouse Management, SAP, Oracle RMS, IBM Sterling, Maximo, Remedy • Responsible for providing testing signoff in Go/No Go meetings with the business and technical teams as part of deployment/ Go Live. • Professional Scrum Master certified • Professional Scrum Product Owner certified. • ISTQB Certified
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    Agile Project Management
    Scrum
    Jira
    Microsoft Dynamics 365
    Salesforce CRM
    Warehouse Management
    POS Terminal
    API Testing
    Ecommerce
    Web Testing
    Automation
  • $50 hourly
    I’m a developer experienced in building based on the ServiceNow platform and web frontend development for small and medium-sized businesses. I am also good at dubbing videos and audio. Whether you’re trying to win work, recording in English or Mandarin, or listing your web services, I can help. Knows HTML and CSS, XML, ServiceNow, Javascript, and Dubbing
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    Web Development
    HTML
    JavaScript
    Film Dubbing
    Mandarin Chinese
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