The Best ServiceNow Freelancers For Hire In Canada

Check out ServiceNow Freelancers in Canada with the skills you need for your next job.

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$90 hourly
- 5.0/5
- (16 jobs)
👋 Welcome! I'm an accomplished Product Manager with over 8 years of experience in the Tech industry, boasting a versatile background across various sectors including Healthcare, FMCG, AGRO, Financial Services, and Hospitality. I've also ventured into pre-sales and PMO, making me adept at solution design and sales pitches. When you need someone to get things done, I'm your go-to professional. 🌟 Here's a closer look at what I bring to the table: 🔍 Product & Project Manager: With 8+ years of Agile expertise, I excel at driving projects from conception to completion. I have a knack for orchestrating seamless product development processes that maximize efficiency and innovation. 🌐 Enterprise Client Expertise: I've had the privilege of working with Fortune 500-2000 corporations, providing me with valuable insights into the unique demands of enterprise-level clients. My experience in managing their expectations and delivering exceptional results sets me apart. 💡 Innovation Advocate: I'm genuinely passionate about pushing the boundaries of development. I thrive in environments that embrace cutting-edge technologies such as cloud computing, artificial intelligence, and enterprise resource planning (ERP). 🚀 On-Time Project Delivery: My track record speaks for itself. I've consistently delivered top-notch projects on time, meeting and often exceeding client expectations. Your project's success is my priority. 💪 Continuous Improvement Champion: I'm committed to fostering a culture of continuous improvement within teams. I believe in nurturing an environment where innovation and learning are at the forefront. 💼 Versatile Skill Set: In addition to my core Product Management skills, I bring expertise in several key areas: -JIRA and Confluence Administration: Proficient in these essential project management and collaboration tools, I ensure smooth workflow management and collaboration. -Scaling Agile Teams: I have experience in efficiently scaling Agile teams to meet the demands of large projects, ensuring seamless collaboration and productivity. -Technical Writing: My technical writing skills enable me to create clear and concise documentation, making complex concepts easy to understand. -SOP Writing: I specialize in crafting Standard Operating Procedures (SOPs) that streamline operations and enhance productivity. -Knowledge Base Maintenance: I excel at maintaining and updating knowledge bases, ensuring that teams have access to the most up-to-date information. -Business Process Improvement: I've successfully identified and implemented process improvements that enhance efficiency and drive business growth. 💼 Let's Chat!: I'm excited to discuss how I can contribute to the success of your company. Whether it's optimizing your product development, improving processes, or driving innovation, I'm here to help you achieve your goals.

ServiceNow
Project Plans
Functional Testing
Product Management
SAP ERP
Customer Support
Agile Project Management
Atlassian Confluence
SAP HANA
Product Roadmap
Figma
Jira
Business Management
Scrum
Project Management
$50 hourly
- 5.0/5
- (3 jobs)
I am a highly experienced and adaptable professional, boasting a versatile career encompassing a range of industries, such as Accounting, Finance, Banking, Information Technology, Oil and Gas, and Government and Public Services. My track record showcases a proven ability to successfully execute intricate IT projects, with a particular focus on SaaS and platform implementation including ServiceNow, IBM DataCap, Hyland OnBase, Salesforce, and customized application development. With over a decade of expertise, I have evolved into a subject matter expert in Agile methodologies and possess a broad knowledge base in various technology domains. Throughout my career, I have excelled in project management, skillfully orchestrating and supervising multifaceted projects, driving digital transformation initiatives, nurturing client relationships, mentoring teams, and enhancing operational efficiencies.

ServiceNow
Agile Software Development
ClickUp
Product Development Life Cycle
Product Development
Request for Proposal
Requirement Management
Requirement Analysis
Agile Project Management
Management Consulting
Management Skills
Project Management
Product Management
Technical Project Management
Jira
$60 hourly
- 5.0/5
- (2 jobs)
I am a certified and seasoned Senior Data Analyst with 7 years experience in the industry. I have architectured, deployed and built analytical solutions for major enterprises globally and specialize in Power BI. My work has leveraged the data from various platforms such as Snowflake, ServiceNow, and SQL Server, along with a range of Azure offerings like CosmosDB, Blob, Azure SQL. I excel at crafting intricate queries that yield advanced data insights without compromising performance or creating technical debt. Some notable projects include: 1. Lead Developer - Freelance Project: - Implemented a fully automated Power BI reporting solution for a small signage business, enabling easy tracking of metrics from Non-Compliance forms. 2. Lead Developer - Project with a Multinational Investment Banking Firm: - Automated the Service Desk/L2/L3 team metrics using Power BI dashboards, integrating telephony data from Cisco UCCX (Via a custom ODBC), ticketing data from ServiceNow (Via a custom API which included paging ability to navigate the platform's query size limitations), and call/ticket quality review data from Excel spreadsheets. 3. Lead Consultant - Engagement with a Top 3 US Food Distributor: - Transferred enterprise sales reporting from legacy platforms to the cloud, shifting hundreds of MicroStrategy reports to Power BI and optimizing performance for large datasets. 4. Senior Consultant - Project for a top 5 Global Food and Beverage Company: - Developed near-realtime Power BI dashboards for monitoring KPIs (OEE, Throughput, Changeover Time, etc.) on the factory floor. - Provided aggregated reporting of the above for management and the C-suite. Overall, my track record demonstrates my ability to deliver efficient, comprehensive, and user-friendly data solutions for diverse clients across different sectors with a 100% success rate.

ServiceNow
Microsoft Azure
Microsoft Azure SQL Database
Microsoft Power BI Data Visualization
Microsoft Power BI Development
Business
International Development
Product Development
Analytics
Machine Learning
SQL
Data Analysis
Microsoft Power BI
Data Analytics
Business Intelligence
$75 hourly
- 5.0/5
- (103 jobs)
I am ✅ Atlassian Certified Master ✅ Certified Jira Cloud Administrator (ACP-120) ✅ Certified Jira Service Desk Administrator(ACP-400) ✅ Certified JIRA Administrator (ACP-100, ACP-JA) ✅ Certified JIRA Project Administrator (ACP-600, ACP-JPA) ✅ Atlassian Certified in Managing Jira Cloud Projects (ACP-MJCP, ACP620) ✅ ISTQB Certified Test Manager ✅ Microsoft Certified Professional ✅ ITIL V3 Certified ✅ Certified Professional Scrum Master ✅ Certified Azure Solution Architect ✅ Certified AWS practitioner ✅ JAVA SE8 Programmer HOW CAN I HELP YOU ⭐ Identifying your business needs, selecting the right Atlassian products, choosing the the right environment and translate/map business requirements into an efficient high- quality solutions. ⭐ Atlassian products Installation, configurations, upgrades & maintenance of all Atlassian products(Jira, Service Desk, Confluence, Bamboo, Bitbucket) on Linux/Windows/AWS/Docker/Azure-based environments. ⭐ Atlassian Cloud Based products administration, customizations, trainings and support. ⭐ Set up Service Desk/Management and Knowledge base for the best possible customer experience ⭐ Analyzing your existing setups, cleaning the design for best performance, and reducing the licensing’s costs ⭐ Migration from Server to Cloud or Cloud to Server/Data Center ⭐ Customization's, troubleshooting, and fixing any configurations or issues like (Scrum Boards, Kanban Boards, Agile Process implementation, Efficient JQL Filters, Setting up SLA’s, Reporting and Dashboards, Permissions & Notification Schemes, Workflow customizations, Custom Fields, Issue Types, Screen schemes) ⭐ Development of custom plugins, Confluence macros, templates, automation ⭐ Any third party applications training's, configurations, and support like Jira portfolio, Big Picture, Tempo Timesheets, automation for Jira, ScriptRunner, CodeRunner ⭐ Custom development, customization, automation & any groovy scripting using any tool like ScriptRunner, CodeRunner. ⭐ Custom Rest API’s development for Jira to support your business needs. ⭐ Integrate Jira with external tools ⭐ Implement and integrate the collocation tools like Slak, MatterMost, RocketChat SKILLSET: 👍 Atlassian tools & DevOps Expert (Jira, Jira Service Desk, Confluence, Bamboo, Bitbucket, GIT, Jenkin, GitHub) 👍 Development experience utilizing Atlassian REST services and JIRA plugins using the Atlassian SDK 👍 Experience in administering JIRA of large scale (3,000+ users and 300+ projects) business-critical environments 👍 Expertise in DevOps Implementation, Value Stream mapping, metrics Continuous Integration, Continuous Deployment, Continuous Testing & Continuous Delivery 👍 Expert in all project management and third-party plugins like Portfolio, Big Picture, Tempo Timesheets 👍 Expert in Jira automation using groovy scripting 👍 Jira integration expert with any external tools 👍 Programming Languages Expertise: o C# o Java o Java Script o Groovy o Python Search Keywords Jira Consultant, Atlassian JIRA Consultant, Atlassian Confluence, Bitbucket, Jira Expert, Confluence Expert, Jira SME, Atlassian SME, Confluence SME, Jira scripting, Jira Developer, Jira plugin, Jira addon, Jira add-on, Jira Agile, Jira configuration, jira workflows, Jira permissions, Jira architect, Jira professional, Jira Consultant, Jira migration, Jira help, Jira tutor, Jira mentor, Jira trainer, Jira administration, Jira administrator, Jira support, Jira technical support, Jira Align, Jira consultancy, Jira architect, Senior Jira Consultant, Jira integration expert

ServiceNow
Automated Testing
Training
Migration
Jira
Test Automation Framework
Agile Project Management
RESTful API
Apache Groovy
Database
Agile Software Development
Atlassian Confluence
Atlassian Crowd
Project Workflows
Scripts & Utilities
System Administration
$40 hourly
- 0.0/5
- (0 jobs)
Systems Integrator with nearly 5 years of experience in file transfer management, cloud migrations, and IT infrastructure support. Skilled in using tools like Moveit, Axway MFT, and GoAnywhere to facilitate secure data exchange between vendors and partners. Proven track record in designing and managing file transfer flows, implementing best practices for data security, and leading cloud migration projects on Microsoft Azure. Adept at troubleshooting, documentation, and collaborating with business partners for seamless onboarding and technical support. Strong problem-solving skills and a commitment to optimizing data transfer operations.

ServiceNow
Linux System Administration
Atlassian Confluence
LDAP
Oracle WebLogic Server
Managed File Transfer
Unix Shell
Jira
OpenShift
Salesforce
Microsoft Excel
Microsoft Azure
Python
Linux
Ansible
$90 hourly
- 0.0/5
- (0 jobs)
As an experienced IT Director/Manager, I bring a wealth of knowledge and expertise to the table. With my years of experience in the field, I have developed a deep understanding of the latest technologies and trends and a proven track record of effectively managing complex IT systems and projects. I am a strategic thinker and problem-solver, with the ability to develop and implement effective IT solutions that align with the overall goals and objectives of the organization. I am a strong leader, with a talent for motivating and inspiring teams to achieve their best work. My excellent communication and interpersonal skills allow me to build relationships with stakeholders at all levels, and to drive collaboration and consensus. I am confident that my combination of technical knowledge, leadership skills, and experience make me an excellent choice for any organization looking for a highly skilled, seasoned IT professional to drive their technology initiatives.

ServiceNow
Microsoft Intune
Microsoft Azure Administration
Salesforce CRM
Customer Relationship Management
People Management
IT Service Management
IT Project Management
Interface Testing
Time & Cost Estimate
Resource Allocation
CRM Software
Consumer Profiling
Relationship Management
System Administration
$75 hourly
- 5.0/5
- (1 job)
IT Negotiations & Contract Specialist. I assist buyers in lowering their costs and risks by negotiating better technology deals. I also assist Private Equity companies in gathering software contract data and synthesizing it to form a clear picture of the major software expenditures, and the competitive pricing landscape across the portfolio which can be leveraged in negotiations. This provides significant value to portfolio companies which generally lack leverage against mainstream technology suppliers.

ServiceNow
IT Procurement
Procurement
Cloud Services
Workday
Salesforce CRM
Legal Negotiation
Price & Quote Negotiation
Negotiation Coaching
SaaS
Pricing
Pricing Research
Portfolio Performance Modeling
Private Equity
Contract Negotiation
$16 hourly
- 5.0/5
- (1 job)
I worked as a Technology Security Analyst with 4.8 years of experience implementing and troubleshooting Firewall and Antivirus technologies. Dedicated, interpersonal, and strong problem-solving skills to identify, and mitigate priority issues, risks, and vulnerabilities within a stipulated time. Thriving to implement innovative solutions to protect against evolving threats by continuous learning and attaining certifications. Obtaining a position that enables me to utilize skills and to grow with sheer determination, dedication, and hard work.

ServiceNow
Troubleshooting
DNS
Microsoft Excel PowerPivot
Microsoft PowerPoint
Microsoft Word
Infoblox IPAM
Duo Security
Splunk
Palo Alto Firewalls
Sophos Sophos UTM
Cisco Firepower Threat Defense
Cisco ASA
Check Point
Argus
$50 hourly
- 0.0/5
- (0 jobs)
I’m Tony Santillan, a senior leader with over 20 years of experience managing global teams and leading large-scale, transformative projects across multiple industries, including Information Technology, Retail, Software, and Consulting. I specialize in Digital Transformation, Project Portfolio Management, and Enterprise Content Management, with a demonstrated ability to build and scale high-performing PMOs that drive strategic business growth. As a PMP and Certified Scrum Master (CSM), I am adept at leveraging Agile, Waterfall, and hybrid methodologies to deliver complex programs efficiently. Throughout my career, I’ve led cross-functional teams across North America, Europe, Latin America, and Africa, guiding them through digital transformation initiatives, enterprise system implementations, and process improvements. My work includes successfully managing a global team of 12, leading projects that have transformed organizations and advanced their project management maturity. I’m also a Subject Matter Expert in Document Management, Knowledge Management, and Records Management, having spearheaded global programs that delivered millions in cost savings while enhancing governance and compliance. Fluent in English, Spanish, and French, I excel in collaborating with international stakeholders and fostering strong partnerships to ensure alignment with business goals. I am passionate about leading high-performance teams, mentoring the next generation of leaders, and continuously driving operational excellence. If you’re interested in connecting or discussing opportunities in digital transformation, project management, or global leadership, I’d love to connect.

ServiceNow
IT Project Management
Project Management Software
Project Management Office
Document Management System
OpenText
Program Management
IT Procurement
Vendor Management
Agile Project Management
Project Management
Planview Projectplace
Microsoft Project
$50 hourly
- 0.0/5
- (0 jobs)
Profile Business Analyst and certified Scrum Master with 4+ years of experience in end-to-end implementation of IT systems for market leaders in the banking, financial services, oil and gas industry.

ServiceNow
Microsoft SharePoint
Microsoft Visio
Product Onboarding
Business Analysis
Change Management
User Acceptance Testing
Requirement Management
Agile Software Development
Artificial Intelligence
Mobile App
Scrum
Product Management
$55 hourly
- 0.0/5
- (0 jobs)
I am a senior Information Security Analyst with over 9 years of experience in Information Security Architecture, Information Security Management, Cloud Security, Network Administration and Management, formulation of policies, standards and frameworks, mitigation of risk by leveraging security controls and governance aligned with best practices. Specialist in endpoint security, identity and access management, network security, data classification.

ServiceNow
Cloud Security Framework
Information Security Awareness
Microsoft Azure
Network Administration
Cloud Engineering
Cloud Security
System Administration
Network Engineering
Computer Network
Computing & Networking
Information Security
$35 hourly
- 0.0/5
- (0 jobs)
My name is Sujatha, and I am a results-driven Data Analyst and Power BI Developer with over 5 years of experience in data analysis, visualization, and reporting. My background includes working extensively with Power BI tools such as Power BI Desktop, Power Query, Power BI Service, and Power BI Report Builder. I have hands-on experience in areas like conditional formatting, row-level security, DAX calculations, and Power Query transformations such as merge, append, and group by queries. I have strong expertise in transforming data into actionable insights using a combination of Power BI, SQL, Python, Tableau, and Excel. I have experience working with both relational and non-relational databases. In relational databases, I have worked with MySQL and Oracle, while in non-relational databases, I have worked with MongoDB and Cassandra. In Python, I have developed end-to-end ETL workflows using libraries such as Pandas and NumPy for small to medium datasets, and PySpark for handling large datasets. I have a strong proficiency in utilizing various Python libraries, including Pandas, NumPy, and PySpark, to efficiently process and analyze data. I also have a solid understanding of Azure services such as Azure Data Factory, Azure Active Directory, and Azure Blob storage. Azure lake data storage.

ServiceNow
Python
Microsoft Azure
SQL
ETL
Data Analysis
Microsoft Power BI
$27 hourly
- 0.0/5
- (0 jobs)
Promoting and communicating new ideas Creating process improvements Very welcoming to new technologies and applications Writing maintainable cross-browser code Ensuring code is scalable and responsive

ServiceNow
Microsoft Windows PowerShell
Microsoft Intune
Microsoft SCCM
Active Directory Federation Services
$10 hourly
- 3.0/5
- (1 job)
Enthusiastic Oracle Database Administrator with the below mentioned skills: ● Manages Oracle 19c, 18c and 12c databases on Linux and AIX servers. ● Created ASM disk groups, addition, resize and deletion of ASM disks. ● Performed Oracle Grid and RDBMS Installation on (12c/18c/19c) production servers. ● Configured Oracle Dataguard with and without DG Broker for High availability. ● Performed Grid and RDBMS installation on Google Cloud and Bare Metal servers. ● Performed RAC configuration on Linux servers. ● Experience on Transparent Data Encryption and database compression. I possess good communication skills and can handle customers as well. I provide 100% work satisfaction with dedication and responsibility towards the work assigned to me.

ServiceNow
Oracle Data Guard
Oracle Performance Tuning
Oracle RAC
Incident Response Plan
Change Management
Customer Support
Oracle Database Administration
Technical Support
Email Support
$30 hourly
- 0.0/5
- (1 job)
With 8 years of IT Systems Security experience, I have broad expertise in Identity and Access Management (IAM), Enterprise and Vendor Risk Assessment, Governance, Risk and Compliance (GRC), Incident Management, SAST/DAST Testing, Threat Modelling and Analysis, Data Privacy, Disaster Recovery, and Policy Management. I am well-versed in compliance with industry standards such as HIPAA, GDPR, and OWASP, among other security frameworks.

ServiceNow
VMWare
NIST Cybersecurity Framework
SOC 2
PCI DSS
ISO 27001
AI Security
AI Compliance
Database Management
Database
Information Security
Government Reporting Compliance
Compliance
$15 hourly
- 0.0/5
- (0 jobs)
Hello there! I am Payal, a certified RPA Automation Anywhere Developer (RPA V.11 & A2019 Certified), UiPath Developer and Jitterbit integration expert, with 7 year experience of actively building large scale automations and integrations for clients. Most of the automations I have done were with Excel, ServiewNow, Helix (ITSM), Salesforce Working through API or UI for websites. I am in EST time zone, but I can accommodate to your time zone when needed. Meeting deadlines and efficiently organizing each milestone of my work is at the core of my business practice. Understanding and fulfilling my clients’ needs is essential to my business philosophy. I look forward to the prospect of working with you! Best wishes, Payal Chirde

ServiceNow
ETL
VB.NET
XML
SQL
Ticketing System
ITIL
Application Integration
Jitterbit
Microsoft Excel
JavaScript
Automation
Automation Anywhere
UiPath
Robotic Process Automation
$15 hourly
- 0.0/5
- (0 jobs)
13 years of expertise in - - Project Management (with CSPO and PSM certification) - Business Analysis (with IIBA certification) - Data Analyst (with Google Analytics professional) - Software Testing (with ISTQB certification) - Data Entry (with Proficiency in MS-Office)

ServiceNow
Project Delivery
Testing
Documentation
Wireframe & Prototyping Software
Business
Azure DevOps
Scrum
Project Management
Jira
SQL
Requirement Analysis
Requirement Management
Business Analysis
$10 hourly
- 5.0/5
- (3 jobs)
Highly skilled web designer and UX/UI designer with a proven track record of creating intuitive and visually appealing digital experiences. Proficient in all aspects of the design process, from user research and wireframing to prototyping and implementation. Strong collaboration and problem-solving abilities, dedicated to delivering designs that meet user needs and business goals. Key skills: -> Expertise in understanding user behaviours and needs to create engaging and intuitive digital experiences. ->Proficient in designing visually appealing interfaces, including layout, typography, and interactive elements. ->Skilled in creating wireframes and prototypes to visualize and test design concepts before implementation. ->Proficiency in graphic design software such as Figma for design work and web front-end development through HTML, CSS, and Bootstrap. ->Ability to create interactive elements to enhance user engagement and usability. ->Experience in conducting usability tests and gathering feedback to improve designs based on user behaviour and preferences iteratively. ->Meticulous attention to detail to ensure high-quality design execution and consistency.

ServiceNow
GitHub
SQL
Floor Plan Design
QGIS
Microsoft Excel
JavaScript
Bootstrap
CSS
HTML5
Figma
Autodesk AutoCAD
$30 hourly
- 5.0/5
- (1 job)
HR professional with 7+ years of experience in banking, real estate, oil, and gas in UAE and Canada. I excel in full employment lifecycle management, HR policy development, and building strong relationships with management, employees, and partners. SUMMARY OF QUALIFICATIONS * SPHR and CHRP candidate, Possesses in-depth knowledge of HR policies, workforce planning, and talent management practices * demonstrating expertise in ensuring compliance with regulatory requirements and managing risk effectively, with a focus on process review and streamlining processes to align HR functions with business needs. * Maintains a clear understanding of the connection between talent initiatives and business strategy, allowing for flexible and analytical approaches to develop actionable steps that support strategic goals. * Exhibits proven ability to resolve issues and offer confident leadership, providing direction

ServiceNow
Human Resource Information System
HR & Business Services
Performance Management
Staff Orientation & Onboarding Materials
SAP
Workday
HR Policy
Recruiting
Human Resource Management
$25 hourly
- 0.0/5
- (0 jobs)
Accomplished IT professional with over 4 years of experience delivering exceptional technical support and optimizing IT service operations. Proven expertise in managing complex hardware and software environments, driving efficiency through process enhancements, and maintaining high levels of user satisfaction. Adept at leveraging industry-leading tools to troubleshoot issues, streamline workflows, and ensure seamless IT functionality. Demonstrates an enthusiastic approach to problem-solving and encouraging teamwork to achieve company objectives. Skilled in aligning technical solutions with business needs while maintaining a strong focus on performance and service excellence.

ServiceNow
VPN
Jira
Network Access Control
Operating System
Remote Management Software
Microsoft Active Directory
Troubleshooting
Help Desk Software
Techno
Technical Support
Technical Project Management
Server
Phone Communication
Customer Service
$20 hourly
- 0.0/5
- (0 jobs)
I have over a year of full-time experience leveraging Make.com to automate repetitive tasks, implement software integrations, and design AI-assisted workflows. I take pride in applying my creative problem-solving skills to address business challenges and deliver value to my clients and employer. As a fourth-generation Canadian, I am a native English speaker with strong communication skills. My technical expertise includes proficiency in Make.com, Excel/Google Sheets, SmartSuite, and JavaScript, among other relevant tools and platforms.

ServiceNow
Artificial Intelligence
Google APIs
Airtable
ChatGPT
JavaScript
Automation
API Integration
Spreadsheet Skills
App Development
Make.com
$20 hourly
- 0.0/5
- (1 job)
 Support and troubleshoot office applications and software such as D365, Mobi, Prospect, Content.  Help users solve application-related problems and software bugs.  Diagnose and solve hardware and software problems on desktops, laptops and mobile devices.  Configure IT equipment such as desktops, laptops and iPads and deliver them on time to end users.  Handle incoming support requests and resolve problems in a timely manner.  Create documentation and troubleshooting guides.  Organize training sessions for users and provide individual advice.  Collaborate with IT teams on software development and updates.  Manage the purchase of IT equipment and the evaluation of old equipment.  Maintain and support the use of audiovisual equipment for videoconferences.  Establish a budget for the purchase of IT equipment and control costs.  Develop strategies for equipment life-cycle management.  Provide level 1 and 2 support to around 80 internal user tickets by e-mail or telephone.  Using Viva to support DMs  Collaborate with other teams to identify root causes and/or incorrect behavior if necessary.  Use the Azure queue as a reference for issues and clearly document information.  Escalate tickets to the developer team if necessary.  Communicate effectively with internal users and other stakeholders to ensure strong, satisfying relationships and high retention rates.

ServiceNow
Quebec French Dialect
CRM Software
Ruby
JavaScript
C++
French to English Translation
Translation
Selenium
GitHub
English to French Translation
Microsoft Azure
French
$70 hourly
- 0.0/5
- (0 jobs)
Professional System Analyst with certifications in Microsoft Certified Technology Specialist (MCTS/CCNA, VCP, OCI) 7+ years’ experience in various industries: Law Firms, Finance, Supply chain, Channel Distribution, Resellers, Managed service Providers,

ServiceNow
EMC Symmetrix
IBM DataPower
Jira
SolarWinds VoIP & Network Quality Manager
Fortinet
3CX
Citrix Hypervisor
SaaS
VMware Administration
Network Security
Network Access Control
Information Technology
$30 hourly
- 0.0/5
- (1 job)
Experienced ServiceNow Developer | Custom Solutions and Automation 👋 Hi there! I'm Darshan, a passionate software developer with a strong background in ServiceNow and a knack for crafting efficient and innovative solutions. With 5 years of hands-on experience in the ServiceNow ecosystem, I specialize in creating custom applications, automating workflows, and optimizing processes to help businesses achieve their goals. 🔧 My Expertise: ServiceNow Development: Proficient in building end-to-end solutions on the ServiceNow platform, including custom application development, module configuration, and integration with third-party systems. Workflow Automation: Skilled in designing automated workflows that streamline business processes, reduce manual intervention, and enhance operational efficiency. User Experience Enhancement: A keen eye for user-centric design, ensuring that the applications I create are not only functional but also intuitive and user-friendly. Integration: Experienced in integrating ServiceNow with various tools and systems to establish seamless data flow and enhance cross-platform functionality. 🚀 Why Choose Me: Proven Track Record: Successfully delivered numerous ServiceNow projects, each tailored to meet specific business needs and requirements. Innovative Problem Solver: I thrive on challenges and take pride in finding creative solutions to complex problems, helping clients overcome obstacles and achieve their objectives. Collaborative Approach: I believe in open communication and collaboration. I work closely with clients to ensure that their vision is translated into reality and that the final product exceeds expectations. Continuous Learning: The tech world evolves rapidly, and I make it a priority to stay up-to-date with the latest ServiceNow developments and industry best practices. This ensures that my clients benefit from cutting-edge solutions. 🌐 Portfolio Highlights: 1. Developed a customized incident management system that reduced response time by 40%. 2. Automated HR case assignment process, resulting in a 50% reduction in manual work. 3. Integrated ServiceNow with a CRM system, enabling real-time customer data synchronization. 📞 Let's Connect: Ready to take your ServiceNow projects to the next level? Feel free to reach out! I'm excited to collaborate, innovate, and contribute my expertise to help your business thrive. Let's discuss your ideas and requirements so we can turn them into reality. Looking forward to working together, Darshan

ServiceNow
Software Consultation
Software
Product Development
IT Consultation
IT Asset Management
Software Development
IT Service Management
Mobile App
Web Development
$10 hourly
- 0.0/5
- (1 job)
I am a college-certified manual Software Tester with 2 years of hands-on experience. My main skills include but are not limited to: Test case creation and execution Test plan creation Defect tracking/reporting Exploratory/ADHOC Testing Manual Testing Static Testing Jira Scrum ServiceNow Microsoft Office I also have roughly a year experience in IT work. I am experienced in programs such as Informatica, Field Glass, Active Directory,, and Workday. I focused on system integration of these systems as well as troubleshooting issues with data flow. I worked closely with developers, software testers, business analysts, and leaders to meet requirements and demanding timelines.

ServiceNow
Informatica Data Quality
SAP
Report Writing
Defect Analysis
Static Testing
Microsoft Word
Defect Tracking
Testing
Microsoft Excel
Beta Testing
Jira
Software Testing
Software QA
Test Results & Analysis
$10 hourly
- 0.0/5
- (0 jobs)
Summary As a CRM and Global Access Management Specialist, I have successfully managed customer relationships, resolved issues, and enhanced satisfaction for various clients across the globe. With 10+ years of experience in this field, I have developed strong skills in communication and attention to detail, enabling me to deliver quality service and support to diverse stakeholders. I recently moved to Canada and I am looking for a new opportunity to apply my expertise and contribute to the growth and success of a CRM-focused organization. I am passionate about improving customer loyalty, retention, and satisfaction, and I am eager to learn new tools and technologies that can help me achieve this goal. I am also fluent in English and Tamil, which gives me an edge in communicating with customers from different backgrounds and cultures.

ServiceNow
Root Cause Analysis
Customer Relationship Management
Office 365
Freshdesk
Microsoft Active Directory
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