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Hire the best ServiceNow Freelancers in Mumbai, IN

Check out ServiceNow Freelancers in Mumbai, IN with the skills you need for your next job.
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  • $135 hourly

    • 3.4/5
    • (2 jobs)
    - Over 7+ years of experience in development, support & maintenance of Business Intelligence-based applications on MDM(Master Data Management), BDQ(Big Data Quality), IDQ(Informatica Data Quality), TDM, ETL, Reporting, and DBMS Platforms. - Hands on experience on tools like Informatica MDM, Customer360, Active VOS, Provisioning tool, IDD, Informatica Data Quality(BDQ/IDQ), Data Profiling, Data Governance, Informatica Developer/Analyst, AWS S3, SSA-NAME3, Postman, pgAdmin4, PostgreSQL, Hive, SQL, TDM, Informatica Power center (ETL), Oracle Hyperion DRM, Reltio MDM, Semarchy MDM, Reporting, Data quality concepts, UNIX, Oracle/PLSQL, Microsoft SSRS, OBIEE, and DBMS Platforms. - Managed to complete projects based on master data management, data governance, metadata, data cleansing, and quality projects through all phases of the project lifecycle - including requirements gathering, business requirements documentation, Integration testing, user acceptance testing, project go live and cutover. - Published white paper on MDM C360 concepts. - Deep experience in data warehousing, business intelligence, and analysis. - Strong knowledge of business processes with the ability to bridge the gap between business and technical teams. - Good knowledge of Data Profiling concepts. - Good understanding of WordPress, HTML, CSS. - Strong 24/7 customer support experience. - Always flexible to learn and adapt to new technologies. - Quick learner, with excellent logical and analytical skills. - Kind, friendly and pro-actively helping! :) - Good understanding of Entity-relationship and Data Models. - Creation of Project related artifacts, which includes designing Proof of Concept and test result documents. - Experienced and skilled to communicate effectively with different stakeholders of the project. - Merit rank holder in Bachelor of Technology - Associated with ISRO(Indian Space Research Organisation) for Internship. - Represented state and country with my sports skills in Badminton & Basketball games. - Hobbies- Love Reading, Traveling and exploring new places.
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    Informatica Data Quality
    IDQ
    Informatica
    Master Data Management
    Big Data
    SQL
    ETL
    Data Analysis
  • $17 hourly

    • 5.0/5
    • (4 jobs)
    I have 12 years of industry experience, of which 5 years are of Project Management, remaining 7 years are of reporting and analysis. While, in a Project Management role, I have coordinated as a Technical Project manager to implement IT Infrastructure projects. Before getting on to Project Management role, I was in a role of reporting analyst. Hence, I have a good exposure to Excel, VBA Macro, Data management. I have worked with organizations like DHL, Indeed, Wipro, WNS, Cushman & Wakefield. In addition to the above, I’m certified Project Management Professional, Software Product Management and Six Sigma Black Belt to name a few.
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    Qlik Sense
    Microsoft Power BI
    Atlassian Confluence
    Smartsheet
    Lucidchart
    Jira
    Project Management Professional
    Technical Project Management
    Microsoft Excel
    Data Analysis
    Management Skills
    Process Improvement
    Project Portfolio Management
    Data Processing
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    IT Service Management expert with 6+ years of experience in corporate environment. Key responsibilities include- Automation of incidents, problems and change requests, built inventory for asset management, built service catalogs, lead IT Support team, Client reporting and Client Relationship Management. Whole ITSM Tool setup such as FreshService, BMC Remedy , ServiceNow and Manage Engine.
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    API Integration
    Freshdesk
    Communication Skills
    IT Asset Management
    Business Management
    Office 365
    Leadership Skills
    Information Technology Strategy
    Problem Resolution
    Administrative Support
    Management Skills
    Microsoft SharePoint Administration
    ITIL
    Incident Management
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Looking for a professional job which will make me learn about new technologies and skills with growth opportunities along with good pay.
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    HR & Business Services
    Retail & Consumer Goods
    Candidate Sourcing
    Employee Engagement
    Candidate Interviewing
    Recruiting
    Data Management
    Company Policy
    Microsoft Office
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    My work profile includes design, develop and test ServiceNow instance as per client requirements and actively collaborate with customer stakeholders on day to day basis to ensure consistent project execution. Functional Knowledge: Worked as a ServiceNow Developer in HRSD, CSM and ITSM modules. Designed start-to-end management process for Cases, Incidents, Escalations, Case-Types, Demands, Custom Tasks. Worked on UI Action, UI Policies, Client Scripts, Business Rules, Script includes. Created Service Catalogs, Record Producers, Order Guides and their workflows. Worked on Flow/Workflow Designer to implement various processes and automated tasks. Built customized Service Portals using Pages and widgets development.(Scripting, widget communication, URL navigation, Single Page application, Custom search sources, filters) Worked on Campaigns and Announcements. Implemented Asset-Contract-Entitlement management. Configured various SLA's and Schedules along with modified SLA management workflow. Created Assignment Routing rules and State Flows for Cases and Incidents. Installed Mid-Server and linked to external AWS Server for file import. Performed Data transfer, data load & Data migration using Update sets, Import sets and complex transform maps to bring historic customer data into ServiceNow. Implemented Virtual Agent and Agent Workspace as per requirement. Worked on notifications, email scripts, inbound actions and email templates. Handled ACL's, User & roles management, User criteria, HR criteria. Configured complex Partner functionality for Case management. Implemented and provided various reporting solutions using Normal reporting & dashboards as well as Performance Analytics. Worked on Fix Scripts, Background Scripts and Scheduled Jobs to execute timely scripts and Scheduled Reports. Implemented Language Translations for Platform and Portal side using field labels, choices, Translated fields/texts, messages. Configured Encryption at Row level and Database level. Worked on Applications and Modules to maintain structured hierarchy. Implemented Knowledge Management and Community Management Processes. Implemented new enhancements & timely closure of development defects. Prepared & maintained Technical Design Documents for future reference. Provided ServiceNow Admin training to customer for effective usage.
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    Agile Software Development
    Jira
    Microsoft Excel
    CSS
    HTML
    JavaScript
    Web Portal
  • $10 hourly

    • 4.4/5
    • (3 jobs)
    5 year experience in Service Now developer with experience on implementing end-to-end Service Request Catalog, Incident , Problem , Change, Knowledge Management. Experience of handling Bug Fixes and Enhancement requests. Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc. Experience of working with email notifications, email templates, email scripts, inbound actions, dashboards, reports, gauges and home pages. Experience on creation of catalog items, record producers, order guide. Working on creation and customization of complex workflows and custom workflow activities. Worked with transform maps, data sources and different transform scripts for data loads and management. Working with schedule jobs, events and triggers to manage business needs and handle background work. Experiences of AD Azure integration with ServiceNow, Slack Integration ,Single Sign- On (SSO), Email Integration, Inbound Email Actions Integration with JIRA Service Desk, Schedule Jobs, Walk-up Application. Experiences on Service Portal Designing ,CMDB, Service Mapping. Experiences in Implementing End to End Application portfolio Management in CSDM model ServiceNow
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    Core Java
    CSS 3
    HTML5
  • $8 hourly

    • 3.6/5
    • (1 job)
    Welcome to my profile, I'm an It Support Specialist. I am the best in this business because of my experience in the IT sector and over 2 years of experience in a service desk role, providing L1 support to the customer and handling L2 tickets as well. I have worked in some reputed organizations such as Amazon and have 2 years of experience in handling clients. I have a knack for communicating with international clients over the phone, chat, and email. Furthermore, I am skilled in AWS, Unix, and SQL. In addition to the above, I have taken IELTS(7.5grade ) and have strong speaking and reading skills. Furthermore, I am ITIL v4 certified and I follow the best IT practices. My previous jobs included: 1. Assisting customers over email, chat, and phone for technical issues. 2. Monitoring of Servers using Grafana and Splunk. 3. Case Management and finding the root causes of issues. 4. Resolving requests and incidents ( example- providing store access and password reset) Besides the sales process knowledge, I also have experience in IT service management and have used the below mentioned tools. TOOLS: ✅ Service now, BMC remedy Ticketing tool, Microsoft Teams, Zoom, Google meet, Outlook ✅ Graylog, Microsoft Database management tool ✅ FileZilla, Agent Ransack ✅ Root Cause analysis. In addition to this, I have also collaborated with different teams such as sales, marketing, and the application development team to resolve ongoing issues. Here's my LinkedIn Profile, If you are interested in looking at my CV, feel free to reach me on LinkedIn. 📮 SOUNDS COOL? Feel free to contact or invite me to your amazing project. Thank you for taking the time and going through my profile. Feel free to reach out with any questions.
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    Ticketing System
    Grafana
    Network Monitoring
    Web Service
    API
    Root Cause Analysis
    ITIL
    Amazon Web Services
    JavaScript
    Mobile App Design
    React Native
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Application support professional having 8+ Years of experience in the IT, BFSI sector and working on AWS cloud and DevOps profile for more than 2 years. Good experience and understanding in maintaining, creating, and updating the AWS cloud infrastructure following DevOps practices, Autosys job scheduling. Proficient in Application support, scripting, AWS cloud, Linux, and Control-M, Autosys jobs. Strong Analytical skills in monitoring & administering system logs.
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    Unix Shell
    Oracle PLSQL
    AWS Glue
    Linux
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am a servicenow developer experience in building end to end servicenow services / processes and automate services.
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    Communications
    Leadership Skills
    Problem Solving
    Python
    JavaScript
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    Looking for a diligent, adaptable, committed project driver to build, manage, control, report and streamline ? You are on the right spot!!! Why you ask ? - "Since I love to see the world and things in it a little more structured and sophisticated, Project Management has been always a passion" I enjoys working/building/helping exciting projects, streamlining the processes and provide the greatest possible level of service. I've been associated with Infosys, Crisil, IKS Global Health, Gainwell, Intelsat, ExxonMobile, Schlumberger and also with founders of early stage startups. I serve as a link between business goals and product delivery by introducing efficiency and effective workflows. I seamlessly integrate the key stakeholders and teams in order to knit the information flow for high-performance in enterprises. Expertise: Project Management | Project Operations | PMO Consulting | PMO Training | Scrum | Agile | Dashboard Creation Tools: SpreadSheet | JIRA | Confluence | ServiceNow | Trello | Notion | Basecamp | Asana | Alteryx | Microsoft Tools - MS Project, Power BI, Visio, Forms, SharePoint and the basic ones | Google Suites - Google Sheets, Google Docs, Google Slides, etc. | GANTT and Agile/Waterfall Project Planning and Execution Methods | other modern management tools. Allow me to make my goal to provide the bestest of service and make your life easy!! I might be new to upwork but I have been dancing in this domain for a while now !!
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    Project Management
    Microsoft Project
    Project Management Professional
    Kanban Board
    Spreadsheet Software
    Jira
    SAP
    Business Operations
    Project Management Office
    Agile Project Management
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    A great support representative, interactive with multiple clients Eager to work, have great speed of work also very adaptive. Exceptional time management skills
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    Customer Support
    Time Management
    SQL
    Salesforce CRM
    Tech & IT
    Phone Support
    Email Support
    Online Chat Support
    Product Support
    Incident Management
    Jira
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Professional Summary: Around 15.5+ years of experience in IT with over 13+ years of good experience on ITSM. Solutioning, implementation, and Service Delivery in Banking, Insurance, IT, Healthcare, and Manufacturing industries. Over 4 years of experience in ServiceNow Solution design, Consulting, and Development, integration. Involved in discovery workshops, and requirement-gathering sessions with customers. Ability to convert Functional requirements into technical requirements, provide solutions and help to design solution documents. Hands-on experience in Integration, Implementation of various ServiceNow modules such as Change Management, Incident & Major Incident Management, Problem Management, Service Catalog, CMDB, Knowledge Management, and custom & and scoped applications, writing JavaScript, scripts in ServiceNow. Leading delivery team to develop solutions in the ServiceNow platform that are sustainable.
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    ITIL
    Dashboard
    Report
    Microsoft Excel
    Microsoft Word
    HTML
    JavaScript
    API Integration
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Result-oriented professional targeting challenging assignments in Production Support as a Technical Lead Mohammad Meraj Kamil PROFILE SUMMARY A competent professional with over a Decade of rich experience in Production Support * Currently working with HCL Technologies as Technical Lead Mobile No.: * Perform to meet and exceed on the performance measures for the agreed KPIs. +91-7700993695 * Strong communication, interpersonal relations, mentoring and leadership skills enabling effective solutions that positively impact quality of the role performed. * Managing team of 15 members. E-Mail: * Exposure in successfully executing the following consulting responsibilities: md.meraj595@gmail.com * Structuring and shaping client engagements and solving complex client challenges * Building innovative and practical client solutions and managing large organizational changes.
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    Microsoft IIS
    Application
    Project Management
    ITIL
    Jira
    Business Application Maintenance
    Unix
    Microsoft SQL Server
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Assignments The details of the various assignments that I have handled are listed here, in chronological order. Project Service Now Implementation Customer Manufacturing Customer Description Implementation Incident Management, Change Management, Problem Management, Knowledge Management, Service Request Management, Discovery and SCCM Integration Role ServiceNow Developer Solution Environment Service now - Madrid, New York Modules Incident Management, Problem Management, Change Management, Knowledge Management, SRM Highlights * Development of new functionality using Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists. * Loading of Foundation Data * Assigning Roles to users, Creating custom reports * Testing of Developed Functionality * Creation of User Manuals & Training Manuals * Bug-fixing
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    AngularJS
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    Career Objective To secure a challenging and regarding position and utilize my strong technical, analytical and team building skills. Summary * A dynamic professional having around 8.3 Years of experience. * Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction. * Abilities in handling multiple priorities, with a genuine interest in personal and professional development. * An enterprising individual with good interpersonal skills with strong analytical, comprehensive problem-solving abilities & a willingness to learn.
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    Tech & IT
    Technical Project Management
    Phone Communication
    Technical Support
    MySQL
    Linux System Administration
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Objectives: To work in a challenging atmosphere which provides ample opportunities for learning and excel myself by positively contributing towards the growth of the organization and to grow in tandem., Profile Summary: * Total work Experience in IT Industry is 10+ years relevant to ARS based Remedy Applications including Service Now Development. * Currently working as Solutions Lead at Tech Mahindra. * Expertise in Service Now Administration, Development and Integration. * Experience of Handling Projects of BMC Remedy ITSM 7.x, 8.x, 9.x, 18.x, 19.x and 20.x. * Sound Knowledge of ITIL Processes. * Have excellent written and verbal communication and presentation skills. * Good Analytical and Reasoning skills. * Have exposure to work with customers from different Global Regions. * Ability to work in-group as well as independently.
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    Service Design
    Service Level Agreement
    Chatbot
    Problem Resolution
    IT Asset Management
    IT Consultation
    Incident Management
    Change Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Production Support Analyst with a demonstrated history of working in the financial services industry. Skilled in Analytical Skills, Communication, Engineering, Customer Service, and Problem Solving. Strong information technology professional with a Bachelor of Technology - BTech focused in CSE.
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    Customer Service
    Analytics Dashboard
    Tableau
    Microsoft Office
    Office 365
    Salesforce CRM
    CRM Software
    Incident Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    A software engineer, ServiceNow Certified System Administrator, I have 1yr+ professional experience working on ServiceNow.
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    IT Service Management
    Web Development
    Java
    Cloud Computing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    As an experienced Microsoft Azure cloud expert, I offer comprehensive services to help clients leverage the full potential of the Azure platform. With a deep understanding of Azure infrastructure, I can design, deploy, and manage cloud-based solutions that are highly scalable, secure, and cost-effective. My services include but are not limited to, Virtual machines configuration, storage solutions, network design, security, and compliance. I can also help clients with application development and deployment, as well as provide ongoing support and maintenance to ensure their Azure infrastructure is always up-to-date and optimized. With 2.3 years of experience in the industry, I am committed to providing top-notch services that meet or exceed client expectations. I am highly communicative, responsive, and dedicated to delivering work on time and within budget. Let's work together to take your business to the next level with Microsoft Azure.
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    ITIL
    Computing & Networking
    Microsoft Azure SQL Database
    Backup Administration
    HTML5
    CSS 3
    VPN
    Windows Administration
    Virtual Machine
    Network Administration
    Security Patch Installation
    Microsoft Windows PowerShell
    Microsoft Azure
    Linux
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Objective To work with leading company and to use my analytical thinking to the best of my ability combined with perseverance, so as to contribute in organizations growth and goal, as wel las to attain my professional goal.
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    JavaScript
    IT Service Management
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