Hire the best ServiceNow Freelancers in Noida, IN

Check out ServiceNow Freelancers in Noida, IN with the skills you need for your next job.
  • $50 hourly
    I have experience on itsm and service now implications . I have implemented service now modules like change incident problem, itam as a business analyst
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    ITIL
  • $70 hourly
    * Total 7.5 years of experience and currently working with Wipro Technologies. * More than 4 years of experience in leading ServiceNow developer team of 8 to 10 people. * Worked on Agile development and customizations through agile stories, sprint and release management. * Extensively worked through the phases of Software Development Life Cycle (SDLC): analysis, design, development, testing, implementation, enhancement, and Maintenance. * Actively involved in driving the management and delivery of complex & highly visible engagements * Experienced in analysing Customer needs, evaluating end-user requirements, and providing custom designing solutions. * Hands on experience on ServiceNow ITSM modules. (Incident, Problem, Change, Service Level Management, Service Request, Knowledge, Release)
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    Scrum
    Screenplay
    Script
  • $6 hourly
    OBJECTIVES: Experienced Senior Analyst in HCL Technologies in IT Service Desk with a proven track record of delivering exceptional support and driving team success. Adept at managing complex technical issues, leading cross-functional teams, and implementing efficient IT processes. Passionate about providing top-notch customer service and fostering a collaborative work environment. Ready to leverage expertise to drive productivity and enhance user satisfaction. • Configuration mail in Office 365 and troubleshooting mail in MS Outlook 2003, 2007 and 2010. • Attending tickets raised by users and giving on time solutions with the SLA. • Troubleshooting the desktop related, software related and mail related issues. • Configuration desktop and other peripherals once needed. • Install antivirus software and manage the clients with updates. • Configuration mail in office 365 and troubleshooting mail in MS Outlook 2003, 2007 and 2010. • Troubleshooting of LAN, Internet issues and IP address assigning. • Handle daily technical support activities on network support and server management. • Creating matrix and update it in daily activities and update service desk regularly with resolving the unassigned tickets. • Coordinate with local vendors for hardware parts and replacement. • Monitor and evaluate metrics, identifying required actions necessary to achieve service level and quality target. • Maximize first response resolution, and minimize complaints, transfers and escalation. • Monitor and ensure positive experience and provide direct feedback on observed performance. • Identify & Conduct regular one on one session to ensure maximum employee satisfaction & productivity. • Ensure team bonding an interaction as to avoid attrition happening on the grounds of dissatisfaction. • Taking care of various reports to optimum utilization of resources & system. • Handling key connection between different departments for any issue amongst team. • Configuration and installation of Citrix (remote support) and Avaya (voice support) and other peripherals as needed. • Installation of antivirus software and manage the clients with updates. • Configuration mail in office 365 and troubleshooting mail in MS Outlook. • Troubleshooting of mobile device management tool CyberARK and SOTIMOBI. • Handle daily technical support and client calls for regular updates. • Creating matrix and update activities and update service desk regularly with resolving the unassigned tickets. • Using SERVICE NOW (SNOW) as a ticketing tool. • Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. • Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences. AREA OF EXPERTISE: Team Leadership & Management SLA Management Client handling & Satisfaction Windows Workspace Citrix VDI, SOTIMOBI Escalation Management Service Desk Management Service Now Network Analysis Client Management Power BI Email Management Resource Management Hardware Troubleshooting
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    Citrix
    CyberARK
    Microsoft Teams
    IT Service Management
    IT Support
    Microsoft Outlook
    Hardware Troubleshooting
    Phone Communication
    Customer Service
    Tech & IT
    Technical Project Management
    Technical Support
  • $25 hourly
    Dynamic and results-driven Project Manager with 16+ years of experience successfully leading cross-functional teams to deliver projects on time, within budget, and to the highest quality standards. Proven expertise in project planning, risk management, and resource allocation, with a strong focus on stakeholder management and effective communication. Adept at utilizing both Agile and traditional project management methodologies to achieve organizational goals. Skilled in overseeing the entire project lifecycle, from initiation to closure, while maintaining a sharp focus on operational efficiency and continuous improvement. Known for being a strategic problem-solver, building strong team collaboration, and consistently driving successful outcomes in fast-paced environments. Key Strengths: Expertise in project lifecycle management, from planning to execution and closure Strong leadership and team management skills Proficient in risk identification and mitigation strategies Excellent communication and stakeholder management capabilities Budgeting, resource management, and cost control experience Agile and Waterfall project management methodologies Focused on meeting project goals while ensuring quality standards This profile summary encapsulates a PM's ability to manage projects from start to finish, demonstrate leadership, and achieve results within constraints, providing a concise and compelling overview for a resume. Skills: Project Management Incident/Change/Problem Management Asset Management IT Operations People Management & Leadership Vendor Management Service Delivery Management Scrum & Agile Methodologies Cross-functional Coordination Audit & Compliance Budgeting & Planning E2E Business Transition MS Office & Outlook MS Excel ServiceNow
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    Problem Solving
    Change Management
    Incident Management
    IT Project Management
    IT Service Management
    IT Infrastructure
    Business Management
    Management Skills
  • $50 hourly
    Accomplished Techno-functional Consultant offering over 13 years of rich and extensive experience in ITSM Tool Service Delivery Management, Transition, Solution Design, Customer Delight & Retention. Implementation experience on HRSM, CSM and FSM
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    Agile Software Development
    Agile Project Management
    Human Resource Information System
    Human Resource Management
    Customer Service Analytics
    IT Service Management
    Information Technology Operations
    Configuration Management
    ITIL
  • $5 hourly
    PROFESSIONAL SUMMARY Resourceful Analyst committed to performing assigned tasks while working in a fast-paced environment. I can help you for • Identity and Access management (IDAM) • AZURE Administrator • AWS Administrator • Azure Active Directory • Active Directory (Infra) • AWS EC2 • VMWARE Administrator
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    Problem Solving
    AWS Application
    VMware ESX Server
    VMware Administration
    VMWare
    SolarWinds VoIP & Network Quality Manager
    Incident Management
    User Identity Management
    Microsoft Active Directory
    Microsoft Azure Administration
    Azure App Service
  • $10 hourly
    We offer customized IT solutions and digital marketing strategies to help businesses grow. Our IT services include software development, cloud computing, cybersecurity, and mobile apps. We also provide SEO, PPC, social media management, content creation, and Google Business Listing optimization to enhance your online presence. With a focus on quality and tailored solutions, we help businesses streamline operations and achieve measurable results. Let’s collaborate to take your business to the next level
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    Product Development
    Desktop Application
    Google Ad Manager
    Digital Ad Campaign
    SEO Performance
    SEO Keyword Research
    SEO Audit
    Android App Development
    iOS Development
    App Development
    Web Development
    Web Application
  • $75 hourly
    • Technology leader with more than 25+ years of project/product delivery experience managing mid to large sized, distributed, cross-functional, high-performing teams • Strong technical experience in architecting and development of various products (B2B and B2C) for Healthcare, Prepaid & Loyalty Cards Issuance Solution, POS Terminal Solutions, Merchant Payments, Banking, Insurance and Telemedia • Strong hands on experience in building Enterprise applications - Microsoft Technologies (.NET core), SQL Server/Oracle, Enterprise messaging - Kafka, Microservices based architecture, Google/Azure Cloud, mobile applications (Android/iOS). • Leading engineering teams with the philosophy - KEY focus on requirements and design thinking before building a solution • Successfully managed projects full life cycle projects using Agile and Waterfall methodology • An effective communicator with exceptional leadership, analytical, inter-personal, presentation & problem-solving skills • Worked with big clients like Microsoft, Abbott, Reuters, Blue Cross Blue Shield Association, Comcast Inc, Dominos, Ingenico, Verifone, NHS UK, Govt Of India MHRD, HDFC Bank and IndusInd Bank. • Key Delivery Role in eNBA Project (Ministry of HRD, Govt. of India), where HCL bagged 2 prestigious awards in 2013 - Golden Peacock Award and PC Quest Best IT Implementation
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    Stakeholder Management
    Customer Engagement
    Team Management
    Project Management
    Specifications
    Artificial Intelligence
    Mobile App
    Web Application
    Scrum
    Product Management
  • $20 hourly
    Experienced software professional with expertise in MEAN Stack | Full Stack | UI Development | Angular 12 | Node | Express. Area of expertise includes end to end product development following Agile practices. Experience of various domains and verticals including Banking, finance and Healthcare.
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    Angular Material
    Angular 6
    AngularJS
    JavaScript
    TypeScript
    MongoDB
    PostgreSQL
    Node.js
    MySQL
  • $20 hourly
    A competent professional with around 9+ years of IT experience including 3+ years of extensive experience in Service-Now working with different modules such as Incident Management, Service Catalog, Problem Management, Change Management, Project Management and Service Portal. Good understanding and knowledge on all phases of the software development life-cycle (SDLC) and also familiar with methodologies like Agile/Scrum. • Developed client-side scripts such as on load, on change and on submit to make forms functionality better and user friendly. • Developed server-side scripts to establish data movement from client to server and vice versa majorly with use of business rule, and script include • Designed flow to automate process in order to fast-track client services • Developed Scheduled Jobs to automate pieces of work that can be performed at a specific time or on a recurring schedule. • Registering events in order to trigger notifications. • Developing inbound email activities in order to create record or email revert on basis of trusted domain. • Worked on Modules of ServiceNow like Incident Management, Problem Management, Change Management and Service Catalog, • Developed REST outbound / Inbound /E-bonding integration in order to establish data movement among web services and service now instances • Developed dashboards to configure report from table/ data source • Developed service portals by configuring pages and widgets to create user interface • Interacted with Stakeholders, Users, Customers for gathering requirements to arrive at design solution
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    Microsoft Excel PowerPivot
    REST API
    Microsoft Excel
  • $25 hourly
    I am servicenow developer and have 2 years of experience in Deloitte USI. Build project from scratch and support other teams as well ..I have done development of portal using javascript,html,CSS and other frameworks.I have been recognised several times as a best employee in my career ..I have done various integration as well and also done many PoC and PoV .I am expert in exploring new things in servicenow by doing PoC in mean time and implement it to the application successfully.I have been part or did SSDLC process before going to prod like SAST DAST and penetration testing. I have recognised in Deloitte as an overall expert serviceNow developer. I have delivered all the task in time or before.
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    Web Application
    Proof of Work
    Automation
    System Configuration
    SOAP API
    REST API
    XML
    Node.js
    React
    HTML
    JavaScript
    Database
    Customer Portal
    Web Portal
  • $18 hourly
    Highly skilled Technical Support Specialist with 6 Years of experience in providing comprehensive IT solutions and exceptional customer service. Proficient in troubleshooting hardware, software, and network issues to ensure minimal downtime and optimal performance. Adept at working with Windows operating systems, remote desktop tools, and enterprise-level IT environments. Key Skills: Operating Systems: Windows 10, 11, Windows Server 2016/2019 Troubleshooting: Hardware, software, and system performance issues Networking: LAN/WAN, VPN, DNS, DHCP, TCP/IP configuration Remote Support: Expertise in RDP, TeamViewer, and AnyDesk Software Support: Microsoft Office 365, Outlook, and third-party applications System Administration: Active Directory management, Group Policy configuration, and user account setups Security: Antivirus and malware protection, Windows Defender configuration Services Offered: Troubleshooting and resolving system performance issues Remote desktop setup and support Network setup, optimization, and troubleshooting User account and permissions management Software installation and update support Backup and recovery solutions Server maintenance, including reboot scheduling and disk management
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    Customer Service
    DDI Systems
    Microsoft Active Directory
    Salesforce
    Microsoft Office
    Office 365
    Computer Network
    Computer Hardware
    Server
    Information Technology
    Phone Communication
    Information Technology Strategy
    Technical Support
    Remote Connection Support
  • $22 hourly
    Profile Detail-oriented and highly organized Manual Tester with a strong track record of ensuring software quality through rigorous testing processes. Skilled in test case development, defect tracking, and collaborating with cross-functional teams to deliver high-quality software. Proficient in Agile methodologies, JIRA, and Confluence, with a focus on regression testing, smoke testing, and user story validation. Adept at aligning testing strategies with business objectives and driving continuous improvement in software quality.
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    Root Cause Analysis
    Risk Management
    Project Management
    Stakeholder Management
    Agile CRM
    Scrum
    Compliance
    Test Case Design
    Atlassian Confluence
    Jira
    IT Service Management
    Change Management
    Manual Testing
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