Hire the best ServiceNow Freelancers in Pune, IN

Check out ServiceNow Freelancers in Pune, IN with the skills you need for your next job.
  • $100 hourly
    I am🎖 Software Architect for over three decades, expert SAFe Programme Consultant, and Technical Writer supporting startups, SMEs, and MNCs in their product & service marketing and technical communication needs. Over the years, I have grown from ✍️Content Writer to a 🔎detail oriented🔬and 💪Researcher. I create ⭐ Research Report, Industry Analysis 📈, White Paper / Litepaper, Application Notes ⭐ Solution Proposal, Product Documentation (e.g. User Manual / Administrator's Guide) ⭐ GraphQL / RESTful API documentation (SpectaQL, Docusaurus, Postman, Readme.io) ⭐ Help Desk, Knowledge Base, FAQs, IT Support articles, SEO / CRO ⭐ Blogs about DevOps, AI/ML, Cloud, SDR, SDN, Security, Blockchain, NFT, Metaverse Depending on client's need, I use software tools (e.g., Apple iWork, Microsoft 365, Google Workspace, Zoho Writer, Adobe Creative/Document Cloud) and several F/OSS to deliver a professional-grade, high-quality content in different formats. I apply QA procedures and proofreading prior to final delivery. I contribute 100% original technical material (i.e., text, images, illustrations, graphs, charts, schematic diagrams, SysML, audio/video) related to several emerging technology topics (e.g., FinOps, DevOps, Cloud, BlockChain, Smart Contract, NFT, SDN, NFV, SDR, 5G, GNSS, GIS, AI/ML, AR/VR, Drone, Quantum Computing). I hold double master's degree (i.e. 🎓MBA (Finance), 🎓MCA). I was trained by 🇮🇳defence forces about aircraft systems in Electrical & Instruments technology areas. I studied Aeronautical Engineering. I was trained by market leading Investment Bankers in Japan about trading algorithms applied in Bonds, Futures, Options, Equity, etc. I was trained by tier-1 Insurance firms about sales & marketing techniques used in concept selling. I worked in technology product research & development centre, system integration firm, etc for more than three decades in telecommunications and information technology sector globally as a Strategy Consultant, IT Program Manager, Enterprise Architect, Solution Designer, Software Developer, Performance Engineer, and Content Writer. I had an opportunity to get exposure to several industry sectors. I have traveled to more than thirty-three countries due to IT project engagements. I gained profound knowledge and experience in a wide range of systems, business processes, project methodologies, use case scenarios, etc. I designed custom multi-tenant software-as-a-service solutions, GraphQL and RESTful APIs. I have hands-on experience developing custom mobile apps & web application user interfaces, themes, etc. I am very strong in Enterprise IT architecture, design, and complex system integration involving marketing automation, CPQ, CRM, ERP, SCM, ITSM, WFM, TMS, PMS, HRMS, etc. I am hands-on with DevOps, Cloud (e.g., AWS, Azure, GCP, DO, IBM, OCI, SAP), Security (e.g., SAML, SSO, TLS/SSL, MDM), DNS, Email, etc. I have built Digital Business process blueprints and implemented workflow automation, created project activities or tasks template, etc. I have hands-on experience in the installation, configuration and integration of mission critical enterprise applications with third-party APIs, modules, extensions, systems, application/data migration, to a Hybrid IT environment. Apart from technical writing, I could bundle the following service offerings, if required. 1. Delivering Marketing Strategy - automation using Salesforce, HubSpot Marketing Hub, Adobe Marketo, Zendesk, MailChimp, ActiveCampaigns, Oracle Marketing Cloud, Zoho MarketingHub 2. Design & Implementation of Enterprise IT systems - based on Salesforce, HubSpot, Zoho One, Microsoft Dynamics 365, Zendesk, Freshworks, QuickBooks Online, Xero Accounting, Sage Intacct, NetSuite, ERPNext 3. DevOps & Cloud Automation - AWS, Azure, GCP, Anthos, Istio, Kubernetes, Docker, Ansible, Terraform 4. Chatbot Development using Intercom, SalesIQ, IBM Watson, Azure Bots 5. Mobile Application Development using Xcode, Android Studio, React Native, Flutter, Swift, Objective C, Kotlin, Java, AWS Amplify, AppSync, Google Firebase 6. Web Application Development using Next.js, React, Vue.js, Angular, Nest.js, Express, Django, Laravel, Rails 7. Custom Software Development using Python, Node.js, Javascript, PHP, Java, C/C++, C# .NET, Solidity, TensorFlow. Initially, my career started as a Software Developer. I developed source code for desktop and web applications, mobile apps, IoT/M2M solutions, etc. I matured gradually into delivering IT consulting services to C-level executives in several industry sectors (e.g., technology, telecommunications, investment banking, insurance, eCommerce, retail, wholesale distribution) for different technology adoption initiatives. Most importantly, I believe in mutual respect, honesty, trustworthiness, and long-lasting business relationship. I have experience in managing complex projects for tier-1 enterprises. You could rest assured that I will put my best efforts to make it a success.
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    Geospatial Data
    Remote Sensing
    GIS
    API Development
    Data Migration
    React
    NestJS
    Next.js
    Salesforce CRM
    TensorFlow
    Python
    Apache Kafka
    Program Management
    Jira
  • $30 hourly
    I am a Software Developer with 6+ years of experience in Full-Stack development, worked with numerous clients from different timezones. I have made more than fifteen websites live with clients below: - GE - Mediaocean - Zelman - Bluefin - Benchmark - Spartan - Aelum - Lynkem - SolveOnline Have experience with technologies below: - NextJS - Angular - React - Node - Webpack - Bootstrap - Java - Spring Boot - Git
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    Progressive Web App
    Angular 6
    Java
    Spring Boot
    Jakarta Server Pages
    JavaScript
    React
    AngularJS
  • $25 hourly
    5 plus years of experience in Cloud & Infrastructure services . The core competency has been infrastructure Windows/VMWare/AD/ with Automation Tools (Arago , Stackstorm ) . Experienced in developing integration between ITSM tools to Automation platforms using Python and Flask with RestApi services . Rapid Application Deployment , as well as Monitoring Setup , inline with opensource as well as Enterprise applications .
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    Linux System Administration
    Test Automation Framework
    VMware ESX Server
    DevOps
    RESTful API
    Node.js
    Microsoft Azure
    CentOS
    System Monitoring
    Amazon Web Services
    Windows Server
  • $35 hourly
    Summary Results-oriented and seasoned ServiceNow Senior Platform Architect with a comprehensive background in leading and executing diverse implementations and DevOps projects. Proven ability to design, optimize, and implement ServiceNow solutions that align with organizational objectives. A collaborative leader with expertise in driving digital transformation, enhancing operational efficiency, and delivering high-impact solutions. Known for leveraging technical acumen and strategic thinking to provide innovative, scalable, and business-aligned ServiceNow architectures.
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  • $10 hourly
    As a seasoned professional with extensive experience in project management and business analysis, I bring a wealth of technical skills and expertise to the table. My career has been built on a foundation of meticulous planning, strategic communication, and a deep understanding of various project management tools and methodologies. Below, I outline how my background and skills make me an ideal candidate for roles in IT Business Analysis, PMO, IT Analysis, Project Management, IT Support and Operations, and CUDA analysis. ##Technical Skills and Tools Expertise## **Project Management Tools:** - **JIRA**: Expertise in managing tasks, tracking progress, and facilitating agile project management. - **Microsoft Project**: Proficient in scheduling, resource allocation, and progress tracking. - **Trello**: Skilled in organizing projects with boards, lists, and cards to enhance team collaboration. - **Asana**: Capable of streamlining workflows, setting milestones, and tracking project progress. **Business Analysis Tools:** - **SQL**: Proficient in querying databases, analyzing data, and generating reports to support business decisions. - **Tableau**: Experienced in creating interactive dashboards and visualizing data insights. - **Microsoft Excel**: Advanced skills in data analysis, including pivot tables, macros, and complex formulas. - **Visio**: Skilled in creating process diagrams, flowcharts, and organizational charts for process improvement. **Communication and Collaboration Tools:** - **Microsoft Teams and Slack**: Proficient in facilitating team communication and collaboration in remote and hybrid work environments. - **Confluence**: Experienced in creating and managing project documentation and knowledge bases. **Technical Skills:** - **Programming Languages**: Knowledgeable in Python and R for data analysis and scripting. - **Database Management**: Skilled in MySQL and Oracle for database administration and data manipulation. - **IT Support Tools**: Proficient in using tools like ServiceNow for IT service management and incident resolution. ## Professional Experience and Achievements## Throughout my career, I have successfully managed and delivered numerous projects across various industries, including finance, healthcare, and technology. My roles have included: **IT Business Analyst:** - Conducted detailed business requirements analysis and documentation. - Facilitated workshops and stakeholder meetings to gather and validate requirements. - Developed and maintained traceability matrices to ensure all requirements are met. **Project Manager:** - Led cross-functional teams to deliver projects on time and within budget. - Utilized agile and waterfall methodologies to manage project lifecycles. - Created detailed project plans, risk management strategies, and status reports. **IT Support and Operations:** - Provided technical support and troubleshooting for hardware and software issues. - Managed IT infrastructure, ensuring high availability and performance. - Implemented ITIL best practices to improve service delivery and support processes. **PMO and Cuda Analyst:** - Established and maintained project management office (PMO) standards and practices. - Analyzed CUDA applications to optimize performance and resource utilization. - Developed and presented project metrics and performance reports to senior management. #### Why I Am a Great Asset for Your Project With a comprehensive background in project management and business analysis, I am well-equipped to drive your projects to success. My strengths include: - **Analytical Thinking**: Ability to analyze complex problems, identify solutions, and make data-driven decisions. - **Effective Communication**: Strong interpersonal skills to facilitate clear and concise communication among stakeholders. - **Adaptability**: Versatility in adapting to various project methodologies and industry requirements. - **Collaboration**: Proven ability to foster a collaborative team environment and manage cross-functional teams. - **Attention to Detail**: Commitment to delivering high-quality, error-free results. By leveraging my technical skills, tools expertise, and professional experience, I am confident I can contribute effectively to your projects and help you achieve your business objectives. Let's collaborate to bring your projects to new heights and drive success together!
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    CRM Software
    QA Testing
    Generative AI
    ITIL
    Analytics
    Project Management Office
    IT Support
    Business Analysis
    Project Management
    CUDA
    MySQL
    Python
    SQL
    Jira
  • $20 hourly
    Certified ServiceNow CIS - Discovery Certified ServiceNow CIS - Service Mapping Expert in Discovery & Service Mapping & CSA I am a certified ServiceNow ITOM professional with over 3.5 years of experience specializing in Service Mapping, Discovery, and CMDB (Configuration Management Database) implementations. I have successfully helped clients in the manufacturing industry improve their operational visibility and reduce downtime by designing and implementing ServiceNow solutions. ServiceNow Service Mapping to model complex IT services. ServiceNow Discovery for automatic identification of infrastructure components. Integration with cloud services (AWS, Azure, GCP). CMDB data management and health improvement. Automation using ServiceNow workflows and orchestration.
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    DevOps
    Amazon S3
    Amazon CloudWatch
    Artifactory
    Private Cloud
    AWS Lambda
    AWS CloudFront
    Amazon Web Services
    Amazon EC2
    Amazon Virtual Private Cloud
    Apache Tomcat
    Continuous Delivery
    Amazon DynamoDB
    Beanstalk
  • $5 hourly
    Extensive 4+ years of experience as a Customer Support and Technical Support Specialist, serving clients primarily from the US, UK, and Canada. Proficiency in handling various communication channels, including calls, chats, and emails, to address customer inquiries and provide timely and accurate assistance. Strong knowledge of customer relationship management (CRM) software, ticketing systems, and other support tools, ensuring efficient tracking and resolution of customer requests.
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    Microsoft Dynamics 365
    Mainframe
    Citrix Virtual Apps & Desktops
    Microsoft Windows PowerShell
    Phone Support
    End User Technical Support
    Zendesk
    Troubleshooting
    Virtual Assistance
    Customer Support
    Customer Relationship Management
    Technical Support
    Email Support
    Online Chat Support
  • $5 hourly
    I have 2 year experince as Servicenow Engineer, My primary skill is ITSM CMDB, i was work on admin and dev client side and server side script like import set , update set , service catalog , business rule , client script , script include etc
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    Configuration Management
    IT Service Management
    ITIL
  • $15 hourly
    SUMMARY * Trained PRINCE2® Foundation Project Management professional with 3+ Years leadership experience managing agile software engineering projects in Technology Industry. * Trained (PMP) ® Project Management Professional. * Track record of managing AD migration of over 400+ user data & applications within 4 months of hard deadlines while improved existing procedures. * Trained ITIL® 4 Foundation - IT Service Management.
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    Salesforce
    Product Management
    Product Development
    Business Management
    Agile Project Management
    Project Management
    Software Development
  • $15 hourly
    ServiceNow Expertise: ITSM, HRSD, SPM, and Custom Applications. Integrations: Successfully completed 15+ third-party integrations. System Optimization: Focus on improving performance and scalability. Custom Solutions: Developed tailored applications to meet business needs. Portals: Built dynamic, user-friendly portals to enhance the user experience. End-to-End Delivery: Specialized in delivering complete ServiceNow solutions from design to deployment.
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    Project Workflows
    Software Architecture & Design
    RESTful Architecture
    ITIL
    IT Service Management
    Custom App
    API Integration
  • $20 hourly
    EXPERIENCE OVERVIEW * 20 years of over all experience in Software industry, out of which are as below. * 15 years of development experience in language Perl/Phython on Linux/unix platform with major exposure in projects dealing with web pages, data parsing , custom reporting and Service now integration. * 4+ years of experience as lead architect in integration domain. * 2+ Experience in integration with ServiceNow with apache nifi. * Very comfortable with Perl,Phython , Object Oriented Perl, CGI, Mod-perl on linux and Data Base Designing. * Experience in integration with ServiceNow, knows a Service Now development. * Familiar with aws for cloud for future projects. Experience in Python. * Experience in mod_perl, CGI, * Well versed with agile methodology. * Familiar with Shell Scripting, Awk, ServiceNow, Ruby, ROR, Chef, Python (data science), HTML, J-query * Recently getting familiarizing golang.
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    Scrum
    Git
    Linux
    Web Application
    Apache NiFi
    Jenkins
    Data Extraction
    ETL
    Python
    Perl
  • $25 hourly
    CAREER OBJECTIVE: A Project Management professional with a keen eye for detail and a disciplined approach to execution by effectively managing projects of all sizes. Strong analytical and research skills, as well as excellent communication and interpersonal skills.
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    General Transcription
    Data Entry
    Microsoft Project
    Virtual Assistance
    Customer Care
    Production Planning
    Citrix
    GitHub
    Slack
    Client Management
    Project Management
  • $5 hourly
    I am a certified servicenow devloper having 3 years of experience in itsm module Having scripting experience in client script,server side script. Work on incident problem change service request knowledge management module Knows agile methology and did software testing as well
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    Integration Testing
    Software Development
    Software Testing
    API Integration
    REST API
    Python
    Java
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    C++
    CSS 3
    HTML
    JavaScript
  • $13 hourly
    I am a ServiceNow Consultant (Business Analyst + Developer) with over 5 years of proven experience. I can help with: * Stakeholder Management * Requirement Management (Requirement gathering, Requirement analysis & elicitation, Gap analysis, Requirement documentation), Translating business requirements into user stories * Conducting User Training Sessions * Providing ServiceNow Product Demo and Solution Design * ServiceNow OOTB Implementation, Configuration & Customization * ServiceNow Custom app creation * ServiceNow Custom app creation * Providing end-to-end support from requirement management to solution designing to implementation * I have proven experience working on ServiceNow, JIRA, Confluence. * I am ServiceNow certified and currently hold 9x ServiceNow certifications (CSA, CAD, CIS - SPM, APM, ITSM, HR, CSM, Discovery, Event Management). * I am thorough with my communication and ensure timely and regular communication. * I have good interpersonal and analytical skills. Feel free to get in touch if you are looking for ServiceNow Business Analyst or ServiceNow Developer or ServiceNow Consultant or ALL!
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    IT Service Management
    Custom App
    Requirement Management
    Requirement Analysis
    Business Analysis
  • $10 hourly
    Dynamic and results-driven Tech Lead seeking to leverage over 14+ years of expertise in application support, IT operations, and DevOps practices to drive operational excellence and deliver innovative, customer-centric solutions. Adept at enhancing system usability, leading high-performing teams, and aligning IT initiatives with organizational goals. PROFILE SUMMARY − Seasoned Application Support Specialist with expertise spanning Manufacturing, HVAC, & Banking domains, delivering robust solutions in IT Operations, system usability enhancements, & corporate strategy alignment. − Proven Tech Lead adept at streamlining DevOps practices, managing ITIL-based workflows, and optimizing incident/problem management for high-availability environments. − Skilled in SQL Server management, database configuration, and automation of software deployment processes, ensuring operational excellence and minimal downtime. − Expertise in managing Data Center operations comprising 100+ servers hosting 1,200+ clients, ensuring seamless application support & server stability. − Strong experience in root cause analysis (RCA), debugging, & resolution of complex issues, enhancing system reliability & software performance. − Competent leader with a track record of building & mentoring high-performing teams, driving efficient support services, & ensuring SLA compliance. − Recipient of multiple awards for exemplary performance, reflecting dedication to innovation, excellence, and consistent delivery of high-quality IT support services. − Successfully led an international training program in the USA, acquiring expertise in advanced system architectures and process frameworks, and transferring knowledge
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    Application Server
    System Monitoring
    Database Query
    SQL
    VMWare
    Data Center Operations
    Incident Management
    Technical Support
    ITIL
  • $10 hourly
    ServiceNow Administrator | Front-End Developer | Expert in HTML, JavaScript, AngularJS & ITSM Solutions | Passionate About Enhancing User Experiences & Automating Workflows
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    Automation
    Scripting
    AngularJS
    JavaScript
    Web Application
    Web Development
  • $20 hourly
    SUMMARY Experienced ServiceNow Developer with 3 years of expertise in designing, developing, and implementing solutions. Skilled in configuring modules, creating applications, and optimizing workflows. Strong problem-solving and communication abilities, dedicated to delivering highquality results on time.
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    System Administration
  • $20 hourly
    • 8 years of sound RPA experience with Automation Anywhere/A360 product. • Completed A360 Master certification, Automation Anywhere Program Manager, AA Control Room Administrator Certification. • Worked as RPA Platform Support - RPA AA Program Manager, Automation Anywhere Control Room Administrator. • Worked as RPA CoE for Automation Anywhere (Centre of Excellence). CoE is responsible to define RPA processes, standard practices, upgradation, migration. • Implemented over 20+ business processes successfully, involved in SDLC of bot development. • Expertise in documentations i.e., Design docs, test cases, Code review, Release notes, Handover docs, User Manuals, Code standardization. Involved in requirement analysis. • Involved in architectural design, implementation, expansion and stabilization.
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    Microsoft VBScript
    Jira
    Microsoft SQL Server
    Automation Anywhere
  • $3 hourly
    Looking for freelance opportunities. Ability to research and create projects as per client requirements.
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    Microsoft Office
    Writing
    Information Technology
  • $4 hourly
    Experienced Linux System Administrator | 2+ Years Managing 2000+ Servers | Expertise in Red Hat Linux, System Administration, Patching, shell scripting, Incident & Change Management, LVM, Nagios and Dyanatrace Monitor
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    VMWare
    Red Hat Administration
    Red Hat Enterprise Linux
    Linux
  • $20 hourly
    My goal is to obtain a dynamic, challenging opportunity that contributes to the outstanding success of the support via 13+ years Information Technology experience from various industries., AREA OF EXPERTISE * Cloud Administration (Azure/AWS) * Azure Active Directory Management & Endpoint Management. * Office 365 Administration & Support. (Exchange, Teams, Sharepoint, Onedrive) * Hands on experience on Server Installation (IBM, DELL Rack Servers) * Hands on experience on hardware trouble shooting (System, Printer, Scanner) * Hands on experience on vendor negotiation and budget management * Hands on experience on virtualization (Hypervisor, VMWARE) * Scripting Knowledge (Power Shell) * Excellence in setting up, managing maintenance of IT infrastructure. * Proficient in installing & troubleshooting of Active Directory, DNS, DHCP & IIS Server on Microsoft Windows Environment
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    Jira
    Microsoft Endpoint Manager
    Microsoft Exchange Online
    Firewall
    Microsoft Outlook
    Technical Project Management
    IT Infrastructure
    Microsoft Azure
    Office 365
    Microsoft Active Directory
  • $15 hourly
    Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
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    Leadership Skills
    Customer Service
    Technical Support
    IT Support
    Desktop Application
    Information Technology
    Customer Satisfaction
    Microsoft Windows
  • $30 hourly
    Synopsis I have around 19 years of experience in software development. My primary skills are in database development, SQL programming, data modelling and generate various reports using crystal report, power BI and excel. I have been involved in complete development process, understand requirements, giving estimates, design and coding, testing, implementation and support. Good hands-on experience in MS SQL Server programming. Expert in data analysis using reporting tools like SSRS, Crystal Report, MS Excel and Actuate. I have knowledge of Data warehouse, ETL concepts. Very strong analytical and problem-solving skills. Proven ability to standardize the development process. I can work independently with very minor or no monitoring. Also, I can work as a team member or team leader. Good verbal and written communication skills. Working as SME in current project. Hands on experience of using JIRA and ServiceNow tools.
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    Jira
    Data Warehousing
    Data Analysis
    ETL
    SQL Server Reporting Services
    SQL Programming
    SAP Crystal Reports
    XML
    Microsoft SQL Server
    SQL
  • $10 hourly
    Akshay Sherkar Front-End Developer With a passion for crafting engaging digital experiences and a knack for turning creative ideas into functional realities, I am a dedicated front-end developer committed to building user-centric web applications. Equipped with a solid foundation in HTML, CSS, and JavaScript, I specialize in creating intuitive, responsive interfaces that delight users and elevate brands. As a front-end developer, I thrive in collaborative environments where I can leverage my expertise to bring designs to life while ensuring seamless functionality across various platforms and devices. I believe in the power of clean code and intuitive design to enhance user experiences and drive business success. In addition to my technical skills, I possess strong communication and problem-solving abilities, allowing me to effectively collaborate with cross-functional teams and overcome challenges with creativity and efficiency. Outside of coding, you can find me exploring the latest front-end frameworks, experimenting with new design trends, or contributing to open-source projects. I am always eager to expand my knowledge and push the boundaries of what's possible in web development. If you're looking for a dedicated front-end developer who is passionate about creating exceptional user experiences, I would love to chat about how I can contribute to your next project.
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    Data Entry
    Front-End Development
    React
    JavaScript
    Bootstrap
    CSS
    HTML
  • $8 hourly
    I am software engineer with 2.5 + experience Customer support project. Better Knowledge about Data Science Knows About Servicenow, AWS , Database Maneegment and MYSQL. Advanced Excel
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    MySQL
    Microsoft Word
    Microsoft Excel
    Data Entry
  • $12 hourly
    I am Power BI Developer with 4 years of industry experience. List your services whether you want to create a project in power BI or multiple reports I can help. Skills - Python, Power BI, SQL, Excel , Power Query , Interactive dashboards, Java, Data Visualization, Data Mining, Data Cleaning. Full Project management from start to end. Regular communication with client on business requirement.
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    Metadata
    Communication Skills
    Dashboard
    Power Query
    Java
    Data Cleaning
    Data Mining
    Stakeholder Management
    Data Analysis
    Data Visualization
    Microsoft Excel
    Python
    SQL
    Microsoft Power BI Development
  • $10 hourly
    I am a ServiceNow developer experienced in customizing the ServiceNow platform as per business requirements, I also have hands-on experience in service now client-side and server-side scripting.
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    Agile Software Development
    JavaScript
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