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Hire the best ServiceNow Freelancers in Mexico

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  • $33 hourly

    • 5.0/5
    • (3 jobs)
    PROFESSIONAL PROFILE Technically experienced professional with sales driven background. General understanding of hardware and software support, and efficient troubleshooting and analytical skills. Proven top performer, and avid learner, with more than 10 years of customer service and business communication experience including leadership roles. SKILLS * GENERAL HARDWARE & SOFTWARE SUPPORT * WINDOWS OPERATING SYSTEMS * GENERAL WINDOWS SERVER SKILLS * GENERAL NETWORKING SKILLS * EXCELLENT PEOPLE AND SALES SKILLS * OFFICE 365 SUPPORT * SOFTWARE DEPLOYMENT * SOFTWARE DISTIBUTION * ANALYITICAL AND LOGICAL SKILLS * LEADERSHIP * SOFTWARE PACKAGING * EXCELLENT COMMUNICATOR * SENSITIVE DATA * CLOUD TECHNOLOGIES * SYS ADMIN
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    Phone Communication
    Technical Project Management
    Server
    Directory
    Technical Support
    Customer Service
    Microsoft Active Directory
    LANDesk
    Tech & IT
  • $10 hourly

    • 4.8/5
    • (9 jobs)
    PROJECT MANAGER & HR Compliance Analyst Client Services | Customer Relationship Management | Account Management Reliable, energetic and resourceful customer service professional with over seven years of experience resolving customer complaints and ticket system resolution. Expertise in client services using Zendesk, Quickbooks or ServiceNow, relationship-building and communication and measurement of product satisfaction.
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    Zendesk
    Workday
    QuickBooks Online
    Management Skills
    CRM Software
    Ticketing System
    Relationship Management
    Customer Service
    Microsoft Excel
    HubSpot
    Google
    IBM SPSS
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    January 5th, 1996 JOB EXPERIENCE LANGUAGES: Spanish 100%, English 95%, Japanese 25%
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    Email Communication
    Status Reports
    Software Development
    Phone Support
    Technical Support
    PowerPoint Presentation
    Excel Formula
    Microsoft Office
    Cross Functional Team Leadership
    Management Skills
    Customer Service
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I am an IT Service Management Consultant with over 16 years of experience, specializing in ITIL, COBIT, ISO 20000, and ISO 27000 standards. I have 10 years of experience as a Project/Program Manager, applying PMP and Agile methodologies to deliver successful projects. With 8 years as a Service Delivery Manager, I have led services such as Citrix, Collaboration Tools, and ServiceNow implementations. My expertise includes 6 years as a functional owner in ServiceNow, ensuring best practices are followed for optimizing service delivery. Additionally, I have over 4 years of experience as a Quality Leader, focusing on metrics, compliance, and customer requirements. I have trained more than 200 individuals in ITIL v3 Foundation and successfully implemented ISO 20000 as an Incident and Problem Owner. Currently, I lead a team at Zebra Technologies, managing projects that enhance customer experience and service delivery. I am passionate about driving continuous improvement and providing effective IT solutions that meet client needs. Let's collaborate to elevate your IT services!
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    IT Service Management
    Service Level Agreement
    Management Consulting
    Risk Management
    IT Management
    Agile Project Management
    Project Plans
    Project Objectives
    Project Management
    Project Engineering
    Project Diagram
    Project Delivery
    Project Accounting
    ITIL
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I am an experienced Salesforce Administrator with demonstrated skills in process improvement, process development, and data analysis. I am a dependable asset to the team, always punctual and determined to get the job done. I never waiver in my contribution to my team as I am always ready to help my co-workers to achieve the result.
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    Microsoft Access
    Microsoft Word
    Microsoft Excel
    Jira
    Microsoft Project
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Web Development
    Salesforce Lightning
    Salesforce CRM
    Project Management
  • $55 hourly

    • 0.0/5
    • (0 jobs)
    Project Manager with over 3 years of experience in IT service management and project leadership. Specializing in full project lifecycle management, from initiation to closure, with expertise in solving complex operational challenges and driving cross-functional collaboration. Bringing extensive knowledge in SAP and ServiceNow implementations, risk and issue governance, and stakeholder management. Equipped with a strong foundation in PMBOK7, Agile, and Scrum methodologies, as well as financial management and reporting, consistently delivering impactful solutions that align with business objectives and ensure successful project outcomes.
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    Management Consulting
    Analytical Presentation
    IT Project Management
    IT Service Management
    Event Management
    SAP ERP HCM
    SAP FI
    Account Management
    Agile Project Management
    Project Management
  • $22 hourly

    • 5.0/5
    • (2 jobs)
    Looking for someone loyal and committed to work? French and English speaker? 5-Year-experience IT Support specialist eager to contribute to team success through hard work, attention to detail, soft skills and more I love working remotely and prioritize tasks; do researches, troubleshooting, Educate end-users and to have a balanced life between work and personal life. Thanks for looking at my profile, I look forward to meeting with the ones who want to work with me!
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    Office Management
    VPN
    Remote Connection Support
    PaaS
    SaaS
    Troubleshooting
    Ticketing System
    Microsoft Active Directory
    IT Support
    Office 365
    Customer Service
    Technical Support
    Customer Satisfaction
    Italian
  • $7 hourly

    • 4.8/5
    • (18 jobs)
    Hello everyone! My name is Salvador and I am a native Spanish speaker with an excellent fluent English. My experience in IT consultancy service comes from working at TATA company from India. Worked for several campaigns as retail, broadcasting, electricity, money transfer among others which required a specific amount of skills referring to IT technologies. My greatest quality is being adaptable to new and challenging projects. I enjoy pushing myself further to fulfill the goals for the company and to increase my professional development. For sure you would want me on your company since I enjoy to demonstrate my leadership on the services required, I also learn fast and I am a willful worker that would be a great asset for your company. I also enjoy learning about different markets around the world, I hope I can share my long experience with you in future projects! Regards.
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    Business Activity Monitoring Software
    Google Docs API
    Customer Support
    Helpdesk
    Security Operation Center
    PagerDuty
    Microsoft Office
    Spanish English Accent
    Batch Proof Reports
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Results driven Security Engineer with notable success in planning, analysis, and implementation of security initiatives. Strenghts in providing comprehensive network design and security frameworks.
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    Nessus
    Kali Linux
    Ubuntu
    Network Penetration Testing
    VMware PowerCLI
    Linux
    Network Security
    Wireshark
    CrowdStrike
    Windows Administration
    Cisco Certified Network Associate
    Microsoft Azure
    Microsoft SCCM
    SQL
    Microsoft Windows PowerShell
    Splunk
    Amazon Web Services
    Windows Server
    Office 365
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    I’m currently an Online Support and Spanish Translation Agent looking for an extra income so I can be helpful if you have an office and you need a translator for Hispanic clients or any service that you offer and need it for. • I have experience as Virtual Assistant writing emails for clients responses. • I can make a transcription of any letter, email, webpage content, homework or any document that you need to. I really enjoy writing poetry and drama when I’m inspired by my surroundings so I really take serious writing tasks. Inspiration comes to surprise you working! • My schedule is incredibly flexible so you can ask me and we can fix it adapting it to your necessities! I’m also looking for copywriting and SEO experience so if you have a space for a beginner with hunger for knowledge, please let me know!!! 🙏🏻 You know: Don’t ever put your eggs in one basket!
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    Translation
    Virtual Assistance
    IT Service Management
    Writing
    Copywriting
    Email Copywriting
    Technical Support
  • $10 hourly

    • 0.0/5
    • (1 job)
    I am a Support Engineer focused on delivering exceptional customer experiences and solutions related to web applications and internal processes. I have strong skills in interpreting scripts and SQL queries, with expertise in data management, particularly in data entry, merging, and updates. Additionally, I am proficient in Microsoft Office tools. If you're looking for someone to manage data efficiently and provide effective solutions, I am here to help
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    Remote Connection Support
    Linux
    SQL
    Tech & IT
    Technical Support
    Server
    Customer Service
  • $15 hourly

    • 0.0/5
    • (1 job)
    As a seasoned IT and customer service professional with over seven years of comprehensive experience, I specialize in network operations, quality assurance, and team leadership within technologically-driven environments. My expertise encompasses maintaining operational excellence in network operations centers (NOC), where I swiftly handle connectivity disruptions and troubleshoot complex network issues across a variety of devices, from routers to servers. In quality assurance roles, I have significantly enhanced service delivery by conducting detailed analyses of help desk operations, generating critical reports that guide strategic improvements, and ensuring adherence to best practices. My leadership experience includes overseeing customer service teams, where I was instrumental in resolving customer escalations and enhancing overall service quality. Throughout my career, I have demonstrated a strong ability to manage cross-functional teams, maintain meticulous records of network and service configurations, and provide high-quality technical support. My technical acumen is complemented by strong interpersonal skills, which have been crucial in building robust relationships and fostering a culture of continuous improvement and customer satisfaction. Key skills include network engineering, IT service management, customer service excellence, and strategic team leadership, making me a key asset to any IT department or organization seeking to optimize their technical operations and customer engagement strategies.
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    Microsoft Active Directory
    Oracle E-Business Suite
    Salesforce
    Technical Support
    Cross Functional Team Leadership
    Quality Assurance
    VoIP Software
    VoIP Administration
    Office 365
    Customer Support
    Remote Connection Support
    Help Desk Software
    Communication Skills
    Customer Service
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I’m an experienced Application Engineer with over 3 years of expertise in SaaS application support and administration. I'm currently working with a pharmaceutical company in IT. My focus is on leveraging my technical skills to provide seamless user experiences and optimize system functionality. What I Offer: Expertise in ServiceNow and Salesforce: I manage and administer critical applications, ensuring they run smoothly and efficiently. Problem-Solving Skills: I thrive on resolving complex issues, whether it’s troubleshooting incidents or addressing user requests. My Approach: I’m passionate about continuous learning and staying up-to-date with the latest industry trends. My goal is to not only meet client expectations but to exceed them by delivering high-quality results on time. While I excel in SaaS application support, I also offer a range of services including: Translation: Fluent in both Spanish and English, I provide accurate and culturally relevant translations for various documents and projects. Writing: I create engaging content tailored to your audience, whether it’s for marketing materials, technical documentation, or articles. If you’re looking for a reliable partner, let’s connect! I’m excited to collaborate and help you achieve your goals.
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    Male Voice
    Financial Translation
    Document Translation
    Multilingual Translation
    Transcript
    Mexican Spanish Dialect
    English
    Salesforce
    Customer Service
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