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Hire the best ServiceNow Freelancers in Quezon City, PH

Check out ServiceNow Freelancers in Quezon City, PH with the skills you need for your next job.
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  • $5 hourly

    • 4.0/5
    • (20 jobs)
    My objectives are to provide excellent and fulfilling work to clients. I am keen to details, can work with minimal supervision, team player, fast-learner I do have 7 years experience in the Customer Service industry. Mainly handling phone calls, email, chat support and recently provided technical support.
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    Helpdesk
    Active Directory
    Application Installer
    Technical Support
    Online Chat Support
    Email Support
    Data Entry
  • $10 hourly

    • 4.6/5
    • (8 jobs)
    Hello! I've always been flexible, dedicated, and passionate in everything that I do which is why it's easy for me to adapt to a new environment and even to changes. Customer Service was part of my previous jobs hence I can say communication and collaboration with confidence is one of my assets. I have 8 years of experience in my profession. I have been assigned various tasks. I am an IAM Engineer in an Australian-based company in my previous job. I was assigned to Access and Incident Management where I become an expert in the administrative type of jobs. I obtained knowledge in using Active Directory, ServiceNow, CyberArk, and other tools that helped me to do the job with efficiency and accuracy. I learned from my experience as well as how to manage heavy load duties through SLA and Time Management. Awards\Training and Certifications: * ITIL v3 * Top Performer Award for 2nd quarter of 2016 * PAS CyberArk Training
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    CyberARK
    Microsoft Windows PowerShell
    Customer Support
    Microsoft Active Directory
    Google Workspace
    In-App Support
    User Identity Management
    ITIL
    Administrative Support
  • $10 hourly

    • 5.0/5
    • (1 job)
    I am an experienced Technical Support Engineer that worked with small and medium sized businesses. I am fully working as a first level of support to customers with hardware or software issues. I'm experienced in ServiceNow and Jira.
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    Microsoft Outlook
    Customer Support
    Customer Service
    Task Coordination
    Computerized Maintenance Management System
    VPN
    Microsoft Office
    Information Technology
    Tech & IT
    Online Chat Support
    Email Support
  • $8 hourly

    • 5.0/5
    • (1 job)
    Hi! Thanks for checking my profile. I aim to help businesses by being their extra pair of hands to do administrative work. I have performed different types of work, the majority of it doing VA work. I have accurate and timely data entry skills due to my 9 years of experience in HR data (employee data and benefits). Alongside that, I delivered excellent customer support to my clients through email, chat, and call. Building and configuring cloud-based platforms are also in my skillset. Applications like Corrigo and Shopify are some of the platforms I have experience setting up. I'm a very flexible individual. I take the initiative to learn new things that will be helpful for my client. Looking forward to working with you soon!
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    Salesforce
    Administrative Support
    Workday
    HTML
    CMS Product Upload
    General Transcription
    Customer Support
    System Deployment
    Google Workspace
    Microsoft Office
    Data Entry
  • $12 hourly

    • 5.0/5
    • (12 jobs)
    A Service Desk Analyst with years of experience in the BPO Industry. With expertise in Account Administration, Tools/Application Support, Process Analysis and Improvement, Knowledge/Quality/Training Management, and Root Cause Analysis in both Technical Support and Customer Service aspect. I look forward to utilizing all my acquired knowledge in the completion of my task and its continuous improvement.
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    VPN
    PROXY Networks Remote Support Software
    Administrative Support
    Technical Support
    Knowledge Management Solutions KMx
    Operations Research
    High-Ticket Closing
    Root Cause Analysis
    Project Management
  • $5 hourly

    • 4.2/5
    • (2 jobs)
    The following are my job experience and credentials. Relevant Skills: 1. Data Entry and Product listing - Experience in listing products on Ebay from a Japanese e-commerce website 2. Product Research - Researching necessary and important product details to input in the listing application 3. Attention to detail - Making sure correct information / details are being inputted. 4. Time Management - I make sure that I am productive and able to give good results while meeting deadlines 5. Good communication skills - I am confident in communicating in English whether in writing or verbally. Freelance Experience: 1. Rating video content for internet safety - ongoing 2. Listing products in Ebay from a Japanese e-commerce website - ongoing 3. English Trainer for Japanese professionals - ongoing Experience in IT - I have 7 years experience in the IT and Tech Support industry and here are some of the skills I have and software I have used: 1. Basic knowledge in Unix / Linux 2. Veritas Netbackup 3. SAP GUI 4. Microsoft Office 5. Data Entry 6. Application Manager 7. Email and call escalation 8. Servicenow Ticketing tool 9. Whatsapp 10. Google Cloud Platform 11. Salesforce Education: 1. Informatics College - Philippines - Bachelor of Science in Information Technology - Cum Laude - GWA: 91.16 Other skills: 1. Feature Writing - I had been a features and literary writer and editor during high school and had won 3rd place for Features and Literary Page at the 70th National Schools Press Conference. 2. Social Media Manager - I have experince handling online business pages in Facebook where I post their items for sale. I also have experience handling Twitter accounts dedicated to certain groups where I needed to post regular updates and interact with users either via replies or direct messages. 3. Blog Writing - Blog writing had been one of my hobbies back then when it was probably the equivalent of making a Youtube account today where people make videos and share what they do in their daily lives. I used to write about the relevant things and events as my content. 4. Photoshop - I had taken a course in college for Photoshop and had been using the tool ever since. I am not an expert but I am confident in my skill with using Photoshop. I have experience using it for photo editing, making logos, and photo restoration.
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    Photo Editing
    Google Cloud Platform
    Veritas NetBackup
    English
    Unix
    Social Media Content
    eBay Listing
    Essay Writing
    Article Writing
    Feature Writing
    Blog Content
    Product Listings
    Data Entry
    Microsoft Excel
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    I am a Microsoft Dynamics AX support that has an experience in debugging, solving incidents such as issues or errors that were encountered by a user. I also did requests such as deleting or removing unrelated data through AOT. I was responsible for creating documents for code related corrective changes and does research to solve issues or errors. . I did deployment for more than a year and handled integration and monitoring of batch jobs and CIPs. I'm knowledgeable in C++, PHP, Basic Java, HTML, CSS, SQL and X++. Provided exceptional assistance in development and queries. I also did UI/UX wireframe design using bootstrap studio. I’m also skilled and has experience in sourcing for leads or candidates such as Scientists, Managers and Engineers in LinkedIn and Indeed. I have a good and accurate typing speed (60 WPM), I have proficient knowledge in MS office applications such as Word, Powerpoint, Excel and Google based applications. I'm detail oriented and can work under pressure with minimal supervision. I’m a fast learner and would love to try and learn new skills to expand my experience.
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    BoldChat
    LinkedIn
    HTML5
    Salesforce
    Sourcing
    X++
    Boolean Search
    Bootstrap
    PHP
    SQL
    C++
    CSS
  • $9 hourly

    • 4.8/5
    • (1 job)
    Good Day! I finished BS Business Administration major in Marketing Management. I am very knowledgeable as a Technical Support and Sales Associate. I also have knowledge as an IT Servicedesk and Data Encoder due to my past job experience, I'm very keen on details and strive to meet my client's need, skilled in handling different people as I have work with an international account. I also have used Salesforce, Active Directory, Service now, Citrix Workspace, Screen Sharing, VPN, and Microsoft office and can do screen sharing. I also know to troubleshoot cellphone, computers, and printers and install the software. I worked as a Freelance Family Home Advisor for 7 months. Where we help families to find a caregiver or senior home community for their loved ones. We also help them to get in touch with Medical Alert, Medicare Advantage and N4A.
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    Virtual Assistance
    Canva
    Social Media Ad Campaign
    Citrix
    Microsoft Office
    Salesforce
    Email Technical Support
    Active Directory
    Communication Etiquette
    Customer Support
    Email Handling
    Real Estate
    Technical Support
  • $6 hourly

    • 4.4/5
    • (1 job)
    I am a leader with experiences mostly on technical accounts starting from printers, laptops and desktops, operating systems, ticketing systems and applications in a BPO setup industry.
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    Presentations
    Quality Assurance
    Information Technology Operations
    Microsoft Azure
    Microsoft Active Directory
    Six Sigma
    ITIL
    Analytical Presentation
    Scheduling
    Business Coaching
    Life Coaching
    Leadership Development
    Leadership Training
    Leadership Skills
  • $7 hourly

    • 3.9/5
    • (1 job)
    Hi. I am a Teacher by Profession. I've been in Outsourcing for more than 5 years now. I am very knowledgeable as a Technical Support and Sales Associate. I also have knowledge as an IT ServiceDesk Analyst and an Outbound Analyst due to my past job experience, I'm very keen on details and strive to meet my client's needs, skilled in handling different people as I have worked with an international account. I also have used Salesforce, Active Directory, ServiceNow, Citrix Workspace, Screen Sharing, VPN, and Microsoft 365 and can do screen sharing. I also know how to troubleshoot cellphone, computers, and printers and install the software. I am a self-motivated and result-driven person that can work under minimum supervision. My great attention to detail and being reliable are the two major assets that I believe can help your company achieve its goal. I am good at multitasking and a fast learner and have the eagerness to learn new things.
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    Salesforce
    Microsoft Exchange Online
    Microsoft Active Directory
    Remote Connection Support
    Citrix
    Customer Support
    Technical Support
  • $10 hourly

    • 1.0/5
    • (2 jobs)
    Expert with the contact center industry for 12 plus years now, I am very much experienced in all facets of customer service from your basic customer support to escalation/problem management. From your day to day 1st level interaction to nurturing long term customer relationship, I can help facilitate and bridge this from your company to your clients.
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    Skype
    Facebook
    Zendesk
    Microsoft Office
    Desktop Application
    Slack
    Troubleshooting
    Twilio
    Microsoft Outlook
    Citrix
    Facebook Ads Manager
    Microsoft Active Directory
    Office 365
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I have an experience as Tech Support in a known IT service company. I am also good in customer service and in financial aspects. ~ When it comes to process, I can surely adopt fast; willing to learn new things; and can provide inputs for process improvement. ~ A responsible employee from start to finish. ~ If you're looking for a dedicated and organized resource - I can definitely a great help!
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    Case Management
    Subject-Matter Expertise
    Finance
    Scheduling
    Microsoft Office
    Microsoft Azure
    Information Technology
    Customer Engagement
    Excel Formula
    IT Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am currently working as a Major Incident Administrator, facilitating an outage or critical issues within the IT Enterprise to ensure a quick resolution and recovery that can affect the business productions. Ensures clear and timely updates are being provided especially to the Management. • Experienced in SolarWinds Orion monitoring LAN-WAN Network issues (SD-WAN, WLAN APs, WLAN Controllers, and LAN Interfaces). • Major Incident Handling. • Great technical skills (hardware and software). • Knowledgeable and experienced in Active Directory/Azure AD. • Knowledgeable in ITIL Framework. • Great Clinical Trial Management System (CTMS) skills. • Working knowledge of VDIs (Citrix, Workspace One, and Remote Desktop Services (RDS/RDP). • Incident, Change, Problem, and Request Management.
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    Hardware Troubleshooting
    IT Support
    Aternity
    Microsoft Azure Administration
    TCP/IP
    Windows Server
    ITIL
    Change Management
    Incident Management
    Office 365
    SolarWinds VoIP & Network Quality Manager
    Microsoft Active Directory
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVES To give excellent performance and to translate my experiences, knowledge, skills and abilities into value in the organization.
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    Linux
    Splunk
    Microsoft Server
    Office 365
    Firewall
    Microsoft SCCM
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Workforce Service A nalyst I have been with the BPO Industry for 10 years. I support customer service an d on lin e retails platforms. At th is momen t I change path to Workforce Services which we cater KPI's such as AHT, Service Level and Attendance. I'm new with Virtual world and willing to conquer without any hesitation.
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    English to Tagalog Translation
    Service Level Agreement
    Workforce Management
    Life Coaching
    Microsoft Office
    Office & Work Space
    Avaya
    Excel Formula
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I'm currently working as Level 1 IT Service Desk and handling issues through phone calls. Supporting users with their hardware and software issues, network troubleshooting, setting up phones for company portal logins, and creating incidents through ticketing in ServiceNow. I'm looking for a job who can offer a fully remote work as this is what I preferred the most.
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    Multi-Factor Authentication
    Smartphone
    Computer Hardware
    Microsoft Outlook
    Microsoft Windows
    Citrix Virtual Apps & Desktops
    Information Technology
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Summary Experienced IT Service Desk Specialist with a proven track record of providing efficient technical support and exceptional customer service. Skilled in diagnosing and resolving technical issues, maintaining accurate documentation, and ensuring timely incident resolution. Strong communicator adept at collaborating with cross-functional teams to enhance user experiences and optimize IT operations.
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    System Administration
    Information Technology
    Office 365
    Microsoft Active Directory
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVES Seeking a challenging position in a reputed organization to apply my 10 years' experience as an IT professional and secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company and expands my knowledge.
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    Server & Virtualization Software
    Server Administration
    Windows 11 Administration
    Windows 10 Administration
    Microsoft Exchange Server
    Microsoft Exchange Online
    ConnectWise Automate
    VPN
    Microsoft Azure Administration
    Software
    Google
    Office 365
    Application
    Microsoft Active Directory
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    About Me Dedicated and detail-oriented Service Desk Support with 3 years' experience in communicating complex information in an easily understood format to a diverse customer base and has in depth knowledge in a range of software application and operating systems. I am seeking to secure a position of service desk specialist in a fastpaced company where my prowess in technical problem-solving skills are well utilized
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    Virtual Machine
    BeyondTrust
    Software Debugging
    Hardware Troubleshooting
    IT Support
    LogMeIn Rescue
    Five9
    Microsoft Active Directory
    Data Entry
    Email Support
    Virtual Assistance
    Phone Support
    Online Chat Support
    Customer Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a Civil Engineering graduate, seeking a fulfilling position as a freelancer to support all needs that offers growth opportunities and allows me to utilize my leadership skills and experience and to provide excellent customer support and services in the company.
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    Microsoft Azure
    Microsoft Active Directory
    Photo Editing Software
    Online Chat Support
    Customer Service
    Data Entry
    Tech & IT
    Engineering & Architecture
    Phone Communication
    Civil Engineering
    Technical Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    An Aspiring Team Leader & A Proficient Project Coordinator w/ 8 Years of Extensive Experience Providing World-Class Service in Handling Project Operations & Team Management. I've been in Training and Business Development Processes, Product Testing, People Management, and Development of New Business Opportunities.
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    Technical Support
    Microsoft Outlook
    Customer Service
    Windows Server
    Network Analysis
    ITIL
    Microsoft Exchange Online
    Infrastructure as Code
    Microsoft Active Directory
  • $15 hourly

    • 0.0/5
    • (1 job)
    I am currently working on a BPO finance and accounting support for Local and International Clients for more than 4 years now. These are the consolidated tasks I did for my clients.  Reviewing AP processed in the system  Reviewing monthly OPEX  Reviewing Prepaid and Fixed asset and ran software amortization  Reviewing Employees access in the System (NexTravel and Expensify)  Sending monthly expense reports to manager per department  Month-end tasks : Reconciliation – Cash, Credit Card, Accounts payable aging (US, Australia, Canada, Ireland, and UK, Prepaid and deferred rent (US, Australia, Canada, Ireland, and UK) Prepaid Employee Benefits; Other Assets (Short term and Long term) - Debt Issuance Costs, Deposits and Other Current Asset – Others  Initiating payment for US and Non-US invoices (SVB and HSBC)  Weekly Sync – Client meeting and discussion  AP processing for US invoices via Bill.com/Coupa. Non-US invoices manually in NetSuite  Initiating payment for approved invoices in SVB and HSBC (US and Non-US invoices)  AP Aging Report – Weekly and Monthly monitoring of past due invoices and resolve why there are past due invoices  Weekly and Monthly reconciliation of Prepaid and Fixed Asset; Prepaid Rent – both US and Non US  Payroll US and 4 other subsidiary – Monitoring of timesheet for an hourly employee and sending to manager for approval; extracting report from Gusto software to update manually our workbook  Bank Reconciliation – Daily importing bank transaction to NetSuite and Monthly reconciliation – Also recording Checks and Deposits posting on our bank statement
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    Sage Intacct
    Bookkeeping
    Bill.com Accounts Payable
    KPI Metric Development
    Accounts Payable Management
    Accounts Receivable
    Accounts Payable
    Intuit QuickBooks
    Bank Reconciliation
    Month-End Close Assistance
    Oracle NetSuite
    Balance Sheet
    Income Statement
  • $15 hourly

    • 0.0/5
    • (1 job)
    As a General Virtual Assistant, I specialize in supporting your business needs across three key areas: Executive Assistance, Customer Relations Management, and Social Media Management. I'm offering a one-week trial of my services for free, so you can experience the value I bring to your business. With my Data Entry services, you can streamline your workflow and increase productivity. I can create, update and manage all your reports, spreadsheets, and documents with ease, freeing up your time for more important tasks. My Appointment Management services will keep your schedule organized and running smoothly. I'll handle all your appointments, meetings, and events, and send reminders and follow-ups so nothing slips through the cracks. With my Email Management services, you'll never have to worry about spam or customer service emails again. I'll filter and manage your inbox, responding to all customer inquiries in a timely and professional manner. My Transcription Services will help you keep track of all important discussions and meetings. I'll transcribe audio and video files, meeting notes, and even prepare the minutes of the meeting, giving you a clear and concise summary. I'm also a skilled Graphic Designer and can help you create eye-catching and impactful designs. From logos and business cards to social media posts and animated GIFs, I have the experience and skills to help you elevate your brand. With my Social Media Management services, I'll help you build and maintain your online presence. I'll plan and schedule your content, manage your accounts and inbox, and increase engagement by designing and creating high-quality social media posts. Finally, my Personal Errands services will make your life easier. I'll handle all your personal tasks, from sending greeting cards and making travel arrangements to making online purchases, so you can focus on what's truly important. To take advantage of my 1-week free trial, simply message me or email me at hysenlocre@gmail.com. I look forward to supporting your business and helping you succeed.
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    SAP SuccessFactors
    Communications
    Knowledge Management Tool
    Customer Support
    Technical Support
    Data Entry
    PeopleSoft
    Salesforce
    Trend Analysis
    Email Communication
    Genesis Framework
    Product Knowledge
    Administrative Support
    Zendesk
  • $8 hourly

    • 3.8/5
    • (1 job)
    Experienced and energetic Customer Service Representative and Email Support Specialist for over eight years and with Supervisory Role experience. Delivers effective solutions to problems and committed to providing high-quality customer care experience.
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    Gorgias
    inContact
    Google Workspace
    Solar Energy
    Google Docs
    Healthcare
    Shopify
    Google Sheets
    Customer Service
    Salesforce CRM
    Customer Retention
    Email Support
    Freshdesk
  • $20 hourly

    • 4.2/5
    • (9 jobs)
    With 10 years of extensive experience in the field of IT Helpdesk and Technical Support. I have excellent English communication skills and I am very conscientious to my work as I value my employer's business. Over the past decade, I have been an IT Helpdesk / Technical Support across diverse organizations. My journey commenced as a Customer Service Representative and progressively evolved into the specialized realms of Technical Support and IT Helpdesk. My commitment to delivering exemplary customer service, nurtured through rigorous training, stands as a cornerstone of my approach to support roles. Additionally, I have honed my expertise in troubleshooting hardware, software, and networking -- supporting essential systems such as Office 365, Active Directory, Windows Server, and data migration, among others. My aspiration is to excel and continually grow as an IT professional, ready to make significant contributions to your esteemed organization. I eagerly look forward to the opportunity to collaborate with you and your company.
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    ConnectWise Automate
    Google Workspace
    Customer Support
    Helpdesk
    Customer Service
    Information Technology
    Virus Removal
    Data Migration
    Desktop Support
    Technical Support
    End User Technical Support
    Online Chat Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE I have years of experience in BPO industry. Worked as Customer Service Representative, Technical Support Representative, Service-desk Analyst and Quality Analyst. Looking forward to be an integral part of a company where my skills are put to the best use. A place where I can grow, learn and contribute to the company's growth. As a professional to help achieve its goals by being innovative and productive.
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    Email Support
    Customer Service
    Tech & IT
    Microsoft Active Directory
    OKTA
    Account Management
    Customer Support
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