Hire the best ServiceNow Freelancers in Quezon City, PH
Check out ServiceNow Freelancers in Quezon City, PH with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (15 jobs)
A Service Desk Analyst with years of experience in the BPO Industry. With expertise in Account Administration, Tools/Application Support, Process Analysis and Improvement, Knowledge/Quality/Training Management, and Root Cause Analysis in both Technical Support and Customer Service aspect. I look forward to utilizing all my acquired knowledge in the completion of my task and its continuous improvement.ServiceNow
Customer ServiceHigh-Ticket ClosingOperations ResearchAdministrative SupportPROXY Networks Remote Support SoftwareKnowledge Management Solutions KMxTechnical SupportRoot Cause AnalysisProject ManagementVPN - $6 hourly
- 0.0/5
- (2 jobs)
I am a highly skilled HR professional with over 4 years of comprehensive experience in all facets of Human Resources. My expertise spans across end-to-end recruitment, onboarding, offboarding, timekeeping, payroll, HRIS management, employee relations, and handling employee engagements and grievances. I’ve also taken on a variety of back-office tasks, including administrative support, research, and data entry, ensuring seamless day-to-day operations. I work remotely as a Virtual Assistant/HR Specialist, collaborating with diverse clients and businesses to manage critical HR functions. I’m proficient in a range of web applications and platforms, including HIPAA-compliant systems, UKG, Workday, and ADP. I specialize in handling the most detailed and tedious HR tasks, 201 files management, Onboarding/ Offboarding session, calendar Management, Auditing and SOP reviee and uodates allowing business leaders to focus on their core objectives while ensuring that operational needs are met efficiently. Additionally, with over 6 years of experience in the BPO industry, I bring a strong work ethic, an ability to manage high-pressure environments, and a commitment to delivering top-tier results under strict deadlines. My BPO background further strengthens my skills in process optimization, client engagement, and service delivery, making me a reliable partner for any HR or administrative project. In the realm of safety management, I have developed, implemented, and enforced workplace safety policies that have successfully reduced incidents. My hands-on experience in conducting risk assessments, safety inspections, and employee training ensures that I can anticipate and mitigate potential hazards, ensuring compliance with relevant health and safety regulations. 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨: - Create sales funnel to improve your business, create leads and attract paying customers. - Automate certain process and workflows for seamless business management. - Complete projects with deadlines by utilizing specific tools and platforms available on the web. - Use AI or artificial intelligence to improve several projects and business activities. - Write emails, articles and create content as requested by the client. - Manage calendar and scheduling. 𝐴𝑛𝑑 𝑠𝑖𝑛𝑐𝑒 𝐼'𝑚 𝑜𝑝𝑒𝑛 𝑡𝑜 𝑙𝑒𝑎𝑟𝑛𝑖𝑛𝑔 𝑛𝑒𝑤 𝑡ℎ𝑖𝑛𝑔𝑠, 𝑦𝑜𝑢 𝑐𝑎𝑛 𝑑𝑖𝑠𝑐𝑢𝑠𝑠 𝑠𝑝𝑒𝑐𝑖𝑓𝑖𝑐 𝑡𝑎𝑠𝑘𝑠 𝑎𝑛𝑑 𝑝𝑟𝑜𝑗𝑒𝑐𝑡𝑠 𝑡𝑜 𝑚𝑒. 𝐽𝑢𝑠𝑡 𝑠𝑒𝑛𝑑 𝑚𝑒 𝑎 𝑑𝑖𝑟𝑒𝑐𝑡 𝑚𝑒𝑠𝑠𝑎𝑔𝑒 ℎ𝑒𝑟𝑒 📧 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐮𝐬𝐞: - Google Workspace: Gmail, Docs, Sheets, Calendar, Meet and Google Drive. - WordPress, Squarespace, Wix, Shopify and other website and blogging platforms. - GoHighLevel - Microsoft 365: Word, Excel, Outlook, SharePoint and more. - UKG, ADP, Workday - Zoom - Notion and Notion AI - Metricool - Buffer - Slack - Canva - Loom - Artificial Intelligence platforms: ChatGPT and Google Gemini. CoPilot -Shopify ( Agent, and Big Commerce) In addition as someone with past Q.A experience I developed additional skill such as: Lead Generation Researcher: I do web research, lead research, prospecting, qualifying leads based on criteria, data collection, and email list building. And I am very good at these. Customer Service: Worked for more than two years in a customer service environment providing assistance on account-related inquires, troubleshooting and sales. Leadership: Acquired leadership role for more than 8 years doing administrative tasks and helping people develop their skills. I'm looking for more work as a freelancer, willing to be train, flexible and very receptive in feedback.ServiceNow
Human Resource Information SystemTagalog to English TranslationTelecommunicationsQuality AuditSlackHubSpotHubstaff TasksUltimate Software UltiProGoogle WorkspaceCustomer ServiceMicrosoft SharePointMicrosoft OfficeAdministrative Support - $5 hourly
- 4.2/5
- (2 jobs)
The following are my job experience and credentials. Relevant Skills: 1. Data Entry and Product listing - Experience in listing products on Ebay from a Japanese e-commerce website 2. Product Research - Researching necessary and important product details to input in the listing application 3. Attention to detail - Making sure correct information / details are being inputted. 4. Time Management - I make sure that I am productive and able to give good results while meeting deadlines 5. Good communication skills - I am confident in communicating in English whether in writing or verbally. Freelance Experience: 1. Rating video content for internet safety - ongoing 2. Listing products in Ebay from a Japanese e-commerce website - ongoing 3. English Trainer for Japanese professionals - ongoing Experience in IT - I have 7 years experience in the IT and Tech Support industry and here are some of the skills I have and software I have used: 1. Basic knowledge in Unix / Linux 2. Veritas Netbackup 3. SAP GUI 4. Microsoft Office 5. Data Entry 6. Application Manager 7. Email and call escalation 8. Servicenow Ticketing tool 9. Whatsapp 10. Google Cloud Platform 11. Salesforce Education: 1. Informatics College - Philippines - Bachelor of Science in Information Technology - Cum Laude - GWA: 91.16 Other skills: 1. Feature Writing - I had been a features and literary writer and editor during high school and had won 3rd place for Features and Literary Page at the 70th National Schools Press Conference. 2. Social Media Manager - I have experince handling online business pages in Facebook where I post their items for sale. I also have experience handling Twitter accounts dedicated to certain groups where I needed to post regular updates and interact with users either via replies or direct messages. 3. Blog Writing - Blog writing had been one of my hobbies back then when it was probably the equivalent of making a Youtube account today where people make videos and share what they do in their daily lives. I used to write about the relevant things and events as my content. 4. Photoshop - I had taken a course in college for Photoshop and had been using the tool ever since. I am not an expert but I am confident in my skill with using Photoshop. I have experience using it for photo editing, making logos, and photo restoration.ServiceNow
Photo EditingGoogle Cloud PlatformVeritas NetBackupEnglishUnixSocial Media ContenteBay ListingEssay WritingArticle WritingFeature WritingBlog ContentProduct ListingsData EntryMicrosoft Excel - $10 hourly
- 0.0/5
- (0 jobs)
Working as Amazon FBA VA for almost two years working with different business models such as private label, wholesale and arbitrage. Efficient in Sourcing Products, Managing Seller Central Account, Product Listing and Researching Suppliers.ServiceNow
Mathematical ModelingMicrosoft AzureProduct ListingsAmazon PPCLearnDashAmazon FBAPackaging DesignSalesforce LightningMarket Research - $10 hourly
- 0.0/5
- (0 jobs)
12+ years of proven expertise in IT infrastructure, migration operations, and DevOps release management. I specialize in ensuring seamless system transitions, software deployments, and IT optimizations that drive efficiency and performance at scale. IT Infrastructure & Migration Mastery – Successfully migrated thousands of machines (Windows XP 11) across global enterprises. Windows Servicing & VDI Expert – Hands-on experience in SCCM, Adaptiva, Citrix, and VMware Horizon 7 for software deployment and system management. DevOps & Release Management – Skilled in Blade Logic Console, ServiceNow, PVCS, Jenkins, and deployment automation. Software Deployment & Troubleshooting – From UAT to production environments, I ensure zero-downtime deployments and rapid issue resolution. Process Optimization & Compliance – Strong ITIL background, ensuring adherence to best practices and security protocols. High Attention to Detail & Problem-Solving Mindset – I anticipate potential issues before they arise, ensuring smooth operations with proactive solutions. IT Migration & Upgrade Projects – From planning to execution, I manage complete transitions with minimal disruption. Enterprise Software Deployment – Automating and managing deployments across large-scale infrastructures. Troubleshooting & Support – Resolving complex IT issues, optimizing system performance, and ensuring 99.9% uptime. IT Operations & Change Management – Driving strategic IT initiatives while maintaining compliance and efficiency. Let’s build a resilient, high-performing IT environment together! Get in touch today to discuss how I can add value to your business.ServiceNow
ITILSystem ConfigurationSystem DeploymentDevOpsCI/CDVirtual MachineData MigrationIT SupportIT InfrastructureData EntryJenkinsBitbucketHardware TroubleshootingTechnical Support - $14 hourly
- 2.9/5
- (1 job)
Enter me your General Virtual Assistant! I'm here to take the weight off your shoulders, streamline your day - to day operations, and help you focus on what really matters growing your business! I have gained valuable insights into various aspects of customer service, operational efficiency, and team management. I'll provide friendly and timely responses to your clients ensuring they feel valued and heard. My journey started with entry-level positions, which allowed me to develop a strong foundation in customer support, problem-solving, and effective communication. Over the years, I consistently demonstrated exceptional performance, earning multiple promotions and eventually taking on leadership roles. I'm detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let's work together!ServiceNow
Microsoft 365 CopilotZendeskNICEAtlassian ConfluenceSaaSProblem SolvingIT SupportPersuasive WritingPersuasive ToneCustomer ServiceCustomer SupportCreative WritingAI Content WritingChatGPT - $10 hourly
- 1.0/5
- (2 jobs)
Expert with the contact center industry for 12 plus years now, I am very much experienced in all facets of customer service from your basic customer support to escalation/problem management. From your day to day 1st level interaction to nurturing long term customer relationship, I can help facilitate and bridge this from your company to your clients.ServiceNow
SkypeFacebookZendeskMicrosoft OfficeDesktop ApplicationSlackTroubleshootingTwilioMicrosoft OutlookCitrixFacebook Ads ManagerMicrosoft Active DirectoryOffice 365 - $10 hourly
- 5.0/5
- (1 job)
I am an experienced Technical Support Engineer that worked with small and medium sized businesses. I am fully working as a first level of support to customers with hardware or software issues. I'm experienced in ServiceNow and Jira.ServiceNow
Microsoft OutlookCustomer SupportCustomer ServiceTask CoordinationComputerized Maintenance Management SystemVPNMicrosoft OfficeInformation TechnologyTech & ITOnline Chat SupportEmail Support - $6 hourly
- 0.0/5
- (0 jobs)
Need a Hand with your Digital Marketing Strategy? Let me assist you grow and scale up your Business through Social Media Marketing. ✅Facebook Ads ✅E-Commerce Assistance ✅Retargeting Campaigns ✅Scaling Campaigns ✅Social Media Optimization ✅Creative Ads ✅Admin Tasks ✅Canva ✅Google Drive ✅MS Teams ACHIEVEMENTS Received multiple client commendation by handling the task effectively and efficiently.ServiceNow
PeopleCommunication SkillsMicrosoft PowerPointMicrosoft WordMicrosoft ExcelBeyondTrustCitrixMicrosoft AzureMicrosoft Active DirectoryMultitaskingFacebook ShopsFacebook Ad CampaignFacebook AdvertisingFacebook Ads Manager - $8 hourly
- 0.0/5
- (0 jobs)
I am a highly skilled IT Service Desk Specialist & Subject Matter Expert with over 9 years of experience providing technical support and cloud-based solutions. My expertise spans Microsoft 365, Azure, AWS, Active Directory, and ServiceNow. I have a passion for solving IT issues efficiently while ensuring top-notch customer support. I'm looking for opportunities where I can leverage my skills to enhance IT operations and user experience. Ready to help your business with reliable IT support!ServiceNow
Communication SkillsCitrix Virtual Apps & DesktopsSalesCustomer SupportAWS ApplicationMicrosoft Active DirectoryLinuxSplunkMicrosoft ServerOffice 365Microsoft SCCM - $28 hourly
- 0.0/5
- (0 jobs)
I'm a seasoned App/Cloud Support Manager, Architect, Consultant and Solutions Engineer with 17 years of experience in the IT Industry. I'm passionate about Cloud and Virtualization solution for different Companies, partners, or clients local and around the world, and I've spent the last 9 years helping growing different local companies goals and KPI through dedicated efforts by my skill. I've been recognized and awarded by VMware for my work and achievements.ServiceNow
Windows AdministrationCloud ComputingCitrixBackup & MigrationMicrosoft Active DirectoryServer & Virtualization SoftwareCloud ArchitectureDell Technologies CloudVMware vSphereVMware NSXOffice 365Microsoft Power AutomateMicrosoft Azure AdministrationVMware Administration - $10 hourly
- 0.0/5
- (0 jobs)
Experienced in IT Field and BPO. Skilled in customer service and variety of Windows server 2016/2019 related work such as Remote Desktop Protocol (RDP), VMware vSphere, HPSA, Incident managements, and more.ServiceNow
Change ManagementVMware vSphereVirtual Private ServerWindows ServerMicrosoft Windows PowerShellSystem Administration - $25 hourly
- 3.4/5
- (2 jobs)
A purpose-driven professional with several years of IT industry experience having the extensive understanding of identifying process improvements, strong commitment to collaboration and solutions-focused problem solving. Successful at maintaining customer satisfaction through effective client support. bit.ly/2N9bqnVServiceNow
UnixFront-End DevelopmentMVC FrameworkSplunkDatabase Management SystemVersion ControlJiraJavaSQL - $20 hourly
- 4.8/5
- (11 jobs)
With 10 years of extensive experience in the field of IT Helpdesk and Technical Support. I have excellent English communication skills and I am very conscientious to my work as I value my employer's business. Over the past decade, I have been an IT Helpdesk / Technical Support across diverse organizations. My journey commenced as a Customer Service Representative and progressively evolved into the specialized realms of Technical Support and IT Helpdesk. My commitment to delivering exemplary customer service, nurtured through rigorous training, stands as a cornerstone of my approach to support roles. Additionally, I have honed my expertise in troubleshooting hardware, software, and networking -- supporting essential systems such as Office 365, Active Directory, Windows Server, and data migration, among others. My aspiration is to excel and continually grow as an IT professional, ready to make significant contributions to your esteemed organization. I eagerly look forward to the opportunity to collaborate with you and your company.ServiceNow
ConnectWise AutomateGoogle WorkspaceCustomer SupportHelpdeskCustomer ServiceInformation TechnologyVirus RemovalData MigrationDesktop SupportTechnical SupportEnd User Technical SupportOnline Chat Support - $15 hourly
- 0.0/5
- (1 job)
Greetings, I'm a seasoned General Virtual Assistant, specializing in Executive Assistance, Customer Relations Management, Social Media Management, and Strategic Social Media Advertising. Experience the impact of my services with a complimentary one-week trial. 1. Data Management: Streamline workflow and boost productivity through expert Data Entry services. Handle reports, spreadsheets, and documents, freeing your time for critical tasks. 2. Appointment Coordination: Keep your schedule organized effortlessly with Appointment Management. Ensure timely reminders and follow-ups for all meetings and events. 3. Meticulous Email Handling: Bid goodbye to spam and email worries with thorough Email Management. Filter and manage your inbox, responding promptly and professionally. 4. Accurate Transcription: Stay on top of discussions and meetings with precise Transcription Services. Transcribe audio/video files and meeting notes, providing clear summaries. 5. Creative Graphic Design: Elevate your brand with eye-catching designs by a skilled Graphic Designer. Logos, business cards, social media posts, and animated GIFs to enhance your brand image. 6. Strategic Social Media Management: Advertising Expertise: Execute and manage strategic advertising campaigns on various social media platforms, aligning with company goals and target audience. Compelling Content Creation: Develop innovative, high-quality written and visual content for each social media campaign, captivating and resonating with the audience. Online Presence Cultivation: Establish a robust social media presence by consistently delivering relevant and engaging content, fostering a positive and recognizable brand image. Brand Monitoring and Reputation Management: Vigilantly monitor the company's brand across social media channels, addressing both positive and negative sentiments to uphold and enhance the brand's reputation. Influencer Engagement for Brand Awareness: Build brand awareness by identifying and engaging with influencers whose values align with the company, fostering authentic partnerships to reach a wider audience. Community Management and Engagement: Effectively manage online communities, promoting respectful and appropriate engagement to cultivate a positive and inclusive digital environment. Interactive Comment Response: Respond promptly and thoughtfully to comments on all social media accounts, fostering a sense of connection and responsiveness among the audience. Customer Service Oversight: Oversee customer service activities conducted through social media, ensuring a seamless and positive experience for customers while addressing inquiries and concerns. Data Analysis for Campaign Evaluation: Utilize data analytics to assess the performance of social media campaigns, determining whether objectives are met and identifying areas for improvement and optimization. To access the 1-week free trial, message or email me at hysenlocre@gmail.com/contact.nhesy@gmail.com. Excited to support your business success!ServiceNow
SAP SuccessFactorsCommunicationsKnowledge Management ToolCustomer SupportTechnical SupportData EntryPeopleSoftSalesforceTrend AnalysisEmail CommunicationGenesis FrameworkProduct KnowledgeAdministrative SupportZendesk - $5 hourly
- 2.8/5
- (20 jobs)
My objectives are to provide excellent and fulfilling work to clients. I am keen to details, can work with minimal supervision, team player, fast-learner I do have 9 years experience in the Customer Service industry. Mainly handling phone calls, email, chat support and technical support.ServiceNow
Microsoft Active DirectoryData EntryApplication InstallerHelpdeskTechnical SupportEmail SupportOnline Chat Support - $4 hourly
- 0.0/5
- (0 jobs)
As an IT Service Desk Analyst Level 2, I am responsible for providing advanced technical support to end-users within an organization. My role involves handling escalated incidents and service requests that cannot be resolved by Level 1 support, ensuring timely and effective resolutions. I work closely with other IT teams, such as network, systems, and security specialists, to troubleshoot and resolve complex hardware, software, and network services issues. My primary duties are Incident Management, Service Request Fulfillment, Problem Solving, Technical Support, and Collaboration. I have basic knowledge of networking but have handled multiple VPN software. I can multi-task, work under pressure, and time management. I have 4 years bachelor's degree with experience in customer service and technical support. Willing to learn, quick learner, and still learning in IT Management and Infrastructure.ServiceNow
System ConfigurationAdministrative SupportmacOSMicrosoft WindowsOffice 365Microsoft IntuneMicrosoft Exchange ServerMicrosoft Active DirectoryMicrosoft AzureTechnical AnalysisTechnical Documentation ManagementTech & ITTechnical SupportHardware Troubleshooting - $3 hourly
- 0.0/5
- (0 jobs)
I’m an IT Servicedesk L2 experienced in working in IT industry for 8 years. Providing IT support to clients who are having IT-related issues to make sure that their devices are working smooth with no issues.ServiceNow
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