Hire the best ServiceNow Freelancers in Lahore, PK
Check out ServiceNow Freelancers in Lahore, PK with the skills you need for your next job.
- $16 hourly
- 5.0/5
- (10 jobs)
System Administration | L1/L2/L3 Support | Azure/O365 Administration | EUC | Service Desk | ITSM | Alert & Monitoring | SSMS | SSRS | ServiceNow | Intercom | Zoho | Zendesk ⚙️ Technical Support Experience With over 5 years of experience in technical support and customer support, I have honed my skills in providing top-notch help desk support and IT support. My roles and responsibilities Includes (but not been limited to): 🗣 Customer Communication: Consistently engaging with both internal and external customers to ensure their success and satisfaction. Actively following up with clients to resolve issues and provide updates via ☎️ phone, 📤 email, and 💬 chat. 🛠 Technical Troubleshooting: Extensive experience in technical troubleshooting of IIS, Linux, Oracle, Azure infrastructure, Windows services, scheduled tasks, internal applications, and other server-related problems. 🗄 SQL Query Writing: Regularly writing SQL queries to resolve application issues within the database. 🧑🏼💻 Collaboration: Working closely with Development and Operations teams to identify gaps and implement solutions that drive improvements in reliability, performance, and availability. 📢 Process Communication: Assisting with the communication of process changes, enhancements, and modifications to ensure all stakeholders are informed and aligned. ✅ Technical Issue Resolution: Guiding the resolution of technical issues by identifying root causes, resolving issues, and implementing long-term solutions. ❗️ High-Priority Support: Managing high-priority support tickets to ensure smooth business operations and address urgent issues promptly. ⛔️ Incident Management: Handling incident management to ensure that incidents are resolved efficiently and effectively to minimize impact on business operations. With over 2 years of hands-on experience in Microsoft Azure, I specialize in delivering scalable cloud solutions tailored to enhance operational efficiency and business agility. 🔴🔴🔴 As a Microsoft Certified Azure professional 🏆 I hold following certifications 🔴🔴🔴 🏅 AZ - 900 Microsoft Azure Fundamentals 🏅 DP - 900 Azure Data Fundamentals 🏅 SC - 900 Microsoft Security Fundamentals I bring expertise in cloud architecture, data platform solutions, and security compliance within the Azure ecosystem. My comprehensive skills in MS Azure include: 🔷 Azure Cloud Solutions: Designing and deploying scalable Azure architectures optimized for performance and cost-efficiency. 🔷 Data Platform Expertise: Implementing robust data solutions using Azure Data Services to unlock actionable insights and drive business growth. 🔷 Security and Compliance: Ensuring secure and compliant Azure environments using industry standards and best practices. 🔷 Disaster Recovery (DR): Designing and implementing disaster recovery strategies to minimize downtime and ensure business continuity. 🔷 Application Monitoring & Troubleshooting: Proactively monitoring Azure applications to optimize performance and resolve issues promptly. 🔷 Infrastructure as Code (IAC) Services: Automating Azure infrastructure deployment and management for increased efficiency and consistency. 🔷 Backup and Recovery: Implementing reliable backup solutions and recovery strategies to safeguard critical data and applications. 🔷 Alert and Monitoring: Creating time and event sensitive alert along with suitable workflow automation to mitigate the chance of a potential downtime. I am dedicated to delivering high-quality solutions that align with your business objectives, leveraging my technical proficiency and strategic insights in Azure technologies. 🎓 Education I hold a Bachelor's degree in Computer Sciences, which has provided me with a solid foundation in technical knowledge and problem-solving skills. 💡 Why Choose Me? I am dedicated to providing exceptional technical support and ensuring customer satisfaction. My strong technical background, combined with my Microsoft certifications and extensive experience in customer service, make me a valuable asset to any team. I am committed to continuous improvement and delivering high-quality solutions to meet the needs of my clients. Whether you need remote support, client support, technical assistance or want to transform your cloud strategy into success with Microsoft Azure. I am here to help 🤝 🙂
ServiceNow
Administrative SupportOnline Chat SupportProduct SupportEmail SupportIT SupportWordPress DevelopmentMicrosoft Azure AdministrationMicrosoft SQL Server AdministrationMicrosoft IISAzure DevOpsCustomer SupportHelpdeskEnd User Technical SupportTechnical Support - $25 hourly
- 5.0/5
- (4 jobs)
Hi, I am Taha, a software engineer and Full Stack Web and App Developer having 2+ years of experience in ServiceNow , and REACT. js, React Native, Node. js, Express Js, and WordPress. I am here to bring change in the lives of people through software and creativity. Please Don't hesitate to contact us about your projects. I'll be happy to work with you.
ServiceNow
REST APIAPIMERN StackReact NativeAngularNode.jsJavaScript - $15 hourly
- 0.0/5
- (1 job)
With over 10 years of extensive experience in CRMs, Frontend and Backend System Development, I specialize in guiding organizations towards the perfect solution tailored to their specific needs. My expertise encompasses the entire lifecycle of projects, from design and development to implementation, integration, and ongoing maintenance. Throughout my career, I have successfully delivered customized solutions for both SMBs and Enterprises, optimizing their operations and enhancing customer relationship management. Equipped with robust business analysis skills, I excel in identifying and addressing operational bottlenecks to ensure seamless workflow and increased lead conversion rates. ✅ CRM Development (SugarCRM, SuiteCRM, ZohoCRM) ✅ Custom PHP/Wordpress/Laravel/Codeigniter based BACK END development ✅ HTML5/CSS3/Bootstrap/JavaScript/jQuery/Angular/Mendix FRONT END development ✅ API integration and development 🏆 Strong problem-solving and analytical skills 🏆 Excellent communication and collaboration skills 🏆 10+ years experience Technical 💻 SugarCRM, SuiteCRM, ZohoCRM Consultation, Project Management & Development 💻 Wordpress, CodeIgniter, Laravel, Customer Relationship Management Software 💻 AWS, Linux, Ubuntu 💻 Customer Portal and Backend customization & Integrations 💻 PHP, Javascript, Mendix, Automation, HTML, MySQL Let's connect to explore how I can leverage my skills and experience to drive success for your business.
ServiceNow
Spring BootMake.comAutomationSuiteCRMSugarCRM DevelopmentBusiness Process AutomationLow-Code DevelopmentReactAngularAPI IntegrationNode.jsPHPJavaScriptWeb Development - $35 hourly
- 3.0/5
- (1 job)
My academic career taught me to work in a busy environment and produce high standards of work. Being a theater artist I have learned how to be creative, innovative, and confident in pressure situations, how to easily become a part of a team, and become a useful source. I can work with people of different schools of thought and backgrounds and make good working relationships with them. I can also lead a team to work more effectively. I am always curious to learn about new technologies.
ServiceNow
Third-Party IntegrationIT Service ManagementApplicationBusiness RuleAJAXWeb PortalCatalogAPI IntegrationAsset ManagementChange ManagementIncident ManagementJavaScript - $30 hourly
- 0.0/5
- (0 jobs)
I can get the knowledge of leading technologies to became the effective part in the field of IT and play a vital role in the future corporate world. I believe in continuous improvement and consistency in work, love challenges and have a passion for excelling. Experienced Information Technology with a demonstrated history of working in the industry. ● A Certified ServiceNow System Administrator, competent professional with around 8+ years of IT experience including 7+ years of extensive experience in ServiceNow working with different modules such as HRSD, Service Catalog, Problem Management, Change Management, Project Management, CMDB, Service Portal, and Custom Application Development. ● Expertise in debugging and optimizing the performance of Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies. ● Highly knowledgeable professional with extensive & enriching experience in ITIL and ITSM with Customer Service Experience. ● Experience in Developing applications, Catalog items, the Script Includes Business Rules, Client Scripts, etc. ● Expertise in developing Client Scripts, Business Rules, UI policies, UI actions, Script Include, SLA, and Import sets. ● Worked on CMDB and populated the CMDB by importing the data of IT assets into the system, centralizing the information. ● Expertise in creating various Service Catalog Items under different Categories and creating Workflows for Catalog Items.
ServiceNow
IT Service ManagementIT Asset ManagementJavaScript - $10 hourly
- 0.0/5
- (0 jobs)
I am a Senior ServiceNow Developer with 4+ years of experience, specializing in ITSM, HRSD, ITOM, CMDB, GRC, FSM, CSM, and ITAM/SAM. I help businesses streamline operations, automate workflows, and enhance ServiceNow implementations for efficiency, scalability, and compliance. ✔ ServiceNow Development & Customization – Building workflows, automation, and UI enhancements. ✔ ITSM & HRSD Implementation – Optimizing service delivery and user experience. ✔ CSM (Customer Service Management) – Enhancing customer interactions and case management. ✔ CSDM (Common Service Data Model) & CMDB – Establishing a strong data foundation for better service mapping and governance. ✔ Integrations & Automation – Connecting ServiceNow with DevOps, Flexera, and other platforms. ✔ ITOM Best Practices – Ensuring asset and service visibility for better decision-making. ✔ Security, GRC & Compliance – Implementing governance, risk, and compliance frameworks. I have successfully delivered enterprise and government projects, ensuring seamless ServiceNow implementations with improved efficiency, cost savings, and automation. 📌 Let’s connect to discuss how I can optimize your ServiceNow platform!
ServiceNow
PythonPHPGovernance, Risk Management & ComplianceCustomer ServiceIT Asset ManagementIT Service ManagementCADReact NativeAngularJSJavaScriptCSS 3HTML5 - $10 hourly
- 0.0/5
- (0 jobs)
Summary : I am a highly motivated individual who diligently completes tasks assigned by the management. With a strong work ethic and a commitment to achieving team targets and company goals, I possess to be an excellent team member who continuously seeks opportunities to contribute towards the growth of the company and learn new technologies and methods. Skills: ITSM, ITOM (Discovery) Service Catalog, Service Portal, JavaScript, Agile, Communication, Problemsolving, Negotiation, Adaptability, Attention to detail, Time management, Teamwork, Decision-making, Continuous learning.
ServiceNow
Time ManagementSoftware Development - $20 hourly
- 0.0/5
- (0 jobs)
ServiceNow Specialist with more than 3 years of experience in ITSM, CMDB, ITOM and system integrations, CSM, WSD and Portal. Expertise in configuring and customizing ServiceNow modules such as Incident, Change, Problem, and Service Catalog to streamline IT processes and improve service delivery. Skilled in developing integrations with third-party systems using REST APIs, SOAP, and MID Servers. Proven ability to drive automation, optimize workflows, and maintain data integrity in CMDB. Strong problem-solving, collaboration, and communication skills with a deep understanding of ITIL best practices.
ServiceNow
API DevelopmentCommunication SkillsAnalytical PresentationProblem SolvingSystem AdministrationAPI Integration - $15 hourly
- 0.0/5
- (0 jobs)
hey there Software engineer working as a ServiceNow developer. I have been working as a ServiceNow dev for 1 year. Skills: ServiceNow Developer: - IT Service Management - ITOM - WSD - HRSD - Custom Applications - Client Scripts - UI Policy and UI Actions - UI Macros - Scripts Includes - Business Rules - Fix Scripts - Background Scripts - Flow Designer - JavaScript - ACLs - Dashboards - Widgets & Interactive Filters - Reports - Integrations
ServiceNow
BootstrapObject-Oriented LanguageSoftware Architecture & DesignRESTful ArchitectureXMLProject WorkflowsjQueryITILAngularJSIT Service ManagementCloud ServicesCSSJavaScriptHTML - $15 hourly
- 0.0/5
- (0 jobs)
An experienced IT professional with a strong background in managing and optimizing IT services, I specialize in managed cloud solutions, managed network services, IT security, and managed IT operations. Over the course of my career, I have bridged the gap between technical teams and client-facing roles, ensuring IT services align with business needs and deliver measurable value. I have worked across a range of industries, helping clients optimize their IT environments, improve operational efficiency, and achieve business goals through strategic service delivery. Core Areas of Expertise Managed Cloud Solutions & Migrations: I have extensive experience managing cloud environments and overseeing cloud migrations to platforms Microsoft Azure. I focus on helping clients scale their infrastructure, optimize costs, and implement disaster recovery solutions. I ensure that cloud architectures are secure, cost-efficient, and aligned with clients' long-term goals. Managed Network Services & Optimization: With expertise in managed network services, I oversee the deployment and optimization of network infrastructures for performance, security, and scalability. I work with technologies such as SD-WAN, VPNs, and network security protocols, utilizing tools like LogicMonitor and Optanix to monitor and resolve potential issues proactively, ensuring high availability and reliability. IT Security & Compliance: I collaborate with security teams to implement and manage security frameworks and ensure compliance with industry standards like SOC 2, ISO 27001, HIPAA, and PCI DSS. My role involves configuring firewalls, intrusion detection systems (IDS), vulnerability scanning tools, and managing incident responses to protect sensitive data and IT infrastructures. Communications & Collaboration Services: I have coordinated the deployment and optimization of communication and collaboration solutions, helping clients integrate tools for seamless team collaboration and real-time communication. My focus is on ensuring these tools are secure, scalable, and aligned with business needs to improve collaboration across organizations. Managed IT Services & Operations: I manage managed IT services, ensuring smooth operations for clients' IT systems. This includes service continuity, incident resolution, and performance optimization through tools like ServiceNow, Jira, and Datadog. I ensure that service-level agreements (SLAs) are met and work proactively with technical teams to resolve issues and improve service reliability. IT Service Management (ITSM) & ITIL Practices: I am experienced in applying ITIL-based processes to improve service delivery. Using tools like ServiceNow and Jira, I manage incident, change, and problem management processes, optimizing service quality and ensuring client satisfaction while adhering to industry best practices. Automation & Orchestration: I help streamline IT operations through automation to reduce manual tasks, improve consistency, and enhance operational efficiency. By automating provisioning, configuration management, and patching, I support scalable, reliable IT environments. Enterprise Software & Tools: I have worked with enterprise software solutions like Microsoft Office 365, SharePoint, Dynamics 365, and Oracle NetSuite, helping clients optimize these tools for collaboration, business process automation, and CRM. My role involves ensuring seamless integration to improve efficiency and drive business outcomes. Customer Success & Client Coordination: I have built strong, long-term relationships with clients, ensuring their IT solutions meet business needs. Acting as a liaison between clients and technical teams, I ensure successful project delivery, manage expectations, and drive customer satisfaction. My proactive approach includes regular check-ins and offering tailored recommendations to support ongoing success. Data Analytics & Reporting: I leverage tools like Power BI, ServiceNow and Optanix to collect and analyze performance metrics, providing actionable insights that optimize service delivery and drive continuous improvement in IT operations. My data-driven approach supports better decision-making and improved service outcomes. My approach to service delivery is client-focused, ensuring that IT solutions meet both technical specifications and business needs. I collaborate closely with clients and internal teams to improve workflows, enhance efficiency, and optimize IT systems. I am committed to delivering high-quality, reliable service that supports business growth, operational efficiency, and long-term client success.
ServiceNow
Research & DevelopmentInternal ReportingDigital Asset Management SoftwareOracleMicrosoft Dynamics 365Remote IT ManagementService Level ManagementIT Service ManagementProject ManagementManaged Services Want to browse more freelancers?
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