Hire the best ServiceNow Freelancers in Bucharest, RO
Check out ServiceNow Freelancers in Bucharest, RO with the skills you need for your next job.
- $49 hourly
- 5.0/5
- (1 job)
T-shaped professional with strong expertise in project management methodologies and SaaS platform implementations , allowing me to offer a comprehensive SOLUTION rather than just a singular service. With 15+ years of experience in delivering projects for well-known corporations (888 holdings, HP , Schlumberger, BAT , Molson Coors ) and couple of tech start-ups in the SaaS/software industry *Certified Implementation Specialist ServiceNow (CIS-ITSM) | CIS - Strategic Portfolio Management *ServiceNow CSA ( Certified System Administrator) *Project Management Professional (PMI- PMP) *Agile Certified Practitioner (PMI - ACP) *Professional Scrum Master certified (PSM) *Lean Six Sigma Master Black Belt & Black Belt & Green Belt certified *RPA - Automation Anywhere - Bots in business certified *Process mining and execution management software - Celonis certified *Office365 technologies (PowerBI, SharePoint, PowerPlatfrom) *JIRA & Azure Dev ops Strong expertise in delivering on time, agreed scope and available resources with +100 projects implemented, +6 project management methodologies, +30 platforms and tools. Services Offered: ✅ Project management /Program management / Portfolio management ✅ Product Owner | Product manager ✅ Software & Platform Implementation, Integration and Customization ✅ Process development / Process re-design ✅ Project management framework design and implementation ✅ Project management organization (PMO) and Center of Excellence(COE) set up Let's have a quick chat on how I can add value and help you on your project.
ServiceNow
Program ManagementScrumBusiness IntelligenceMicrosoft Power BIProject ManagementSix SigmaAgile Software DevelopmentRobotic Process AutomationOffice 365Lean ConsultingMicrosoft ProjectAzure DevOpsJira - $20 hourly
- 5.0/5
- (22 jobs)
Been working for High-profile companies such as Microsoft, Schaeffler and Wipro, doing technical support and System administration. I have broad knowledge of Office 365 technology as well as ServiceNow.
ServiceNow
Microsoft Exchange OnlineMicrosoft SharePoint AdministrationTechnical SupportMicrosoft Active DirectoryCustomer Support - $30 hourly
- 5.0/5
- (2 jobs)
I am a Project Manager, an expert with +7 years of experience in Project Management in IT sphere (ITSM implementation, spin-off, CRM implementation, start-ups in AI, recruiting) I believe in the power of collaboration, leadership, teamwork and bringing teams together to reach the project and business goals. I like to ensure all participants are on the same page about the goals and tasks, ensure clarity about particular actions needed from each participant. I care about Client’s happiness and Team happiness by means of successful goal achievement in efficient and well-structured way. I turn chaos into positive change so you can focus on reaching your strategic goals. What I Offer: * I have successfully managed IT projects, particularly in ITSM implementations using ServiceNow, spin-offs, implementing Service Desk from scratch, and optimizing escalation management for critical services. I provide end-to-end services, assisting with drafting requirements, translating them into project plans, monitoring progress, and managing all stakeholders to ensure successful project delivery. * SOP Management: I will create, document, and organize your standard operating procedures, keeping them easily accessible and up-to-date. What I Bring to the Table: * Clear understanding of the Project Stages (Initiation, Planning, Execution, Monitoring and control, Closure), SDLC, rational split of the project in to the stages/milestones/epics/tasks; * Project Management: Project Manager & Scrum Master experience in IT projects based on ITSM (ServiceNOW, HPSM), CRM (HubSpot, Monday.com, Salesforce) methodology (Agile, Scrum, SAFe Scrum, Agifall/Hybrid, Critical Path, Scrumban, Waterfall) I have experience in various sectors, from big corporations like Bosch to public sector entities like the European Commission and startups like PolyMore. * Experienced in leading and mentoring teams of 15+ members, fostering a collaborative work environment, hiring, and coaching the team to achieve their best performance. * I excel in structuring work processes and finding solutions to complex challenges, ensuring efficiency and productivity. Recently, I optimized the internal process for a common CRM tool across DIGIT for the European Commission. * My sub-roles in each Project: Goal Achiever, Decision maker, Problem solver, Leader, Communicator, Team player, Planner, Clarity bringer, Controller, Cost saver, Time saver; AI Projects During my project implementation in PolyMore startup, I was in charge of leading the AI development team towards the established precision and recall metrics. The product was focused on identification and tracking of recyclable waste collection trucks in Romania. The developers utilized Google Collab notebooks and TensorFlow to detect and classify the collected objects in the waste stream, with a taxonomy of 18 categories of waste, agreed with the end customer. Similarly, in my experience with Bosch Service Solutions, I have managed the AI development team for a ML project focused on predicting keywords on the internal knowledge platform, to reduce search and idle time when troubleshooting. We designed and implemented a web platform to use API to internally hosted LLM to analyze historical data on previously used keywords, frequency and correlation levels, ensuring the top five search results were highly relevant. The coordination for this project was then integrated with ITSM platform ServiceNow via RESTful APIs. Skills and Tools: * Project Management 📋 * Scrum Master 👩💼 * Business Analysis 📊 * Team Coaching 👥 * Agile & SAFe Scrum 🚀 * ITSM Implementation 🖥️ * ServiceNow 🔧 * Deep Learning 🧠 * Risk Assessment & Mitigation ⚠️ * Supplier Management & Contract Negotiation 📑 Tools and Applications: * MIRO 🎨 * Canva 🖌️ * Slack 💬 * Skype 📞 * Teams 📞 * JIRA 🗂️ * Google Calendar 📅 * Google Docs 📄 * Office 365 💼 * Monday.com * Asana * Clickup * Todoist * Atlassian - JIRA * Trello * Confluence * Notion * Figma
ServiceNow
Training SessionLeadership CoachingLeadership SkillsCost ControlTime ManagementProject ManagementResearch & StrategyProject Risk ManagementIT Service ManagementIncident ManagementProject PlansStatus ReportsBudget Management - $30 hourly
- 0.0/5
- (0 jobs)
Interests Judo I am a dedicated and passionate professional, with a proactive approach and attention to detail, I have demonstrated the ability to deliver high-quality results within projects and teams. I can adapt quite easily to new things and this help me collaborate efficiently with colleagues and successfully meet the requirements of complex projects.
ServiceNow
SuccessFactors LearningCommunity Management - $25 hourly
- 0.0/5
- (2 jobs)
5 Years experience as Technical Support Helpdesk Specialist • Hardware and software support • First-level support infrastructure • Single point of contact for Network requests • Active Directory management • Google Workspace admin • IIS(Internet Information Services) • Implementing new applications with SSO, Active Directory authentication • Infrastructure librarian • PowerShell scripts automation Business Analyst • Designed and implemented various SharePoint sites that allowed business users to share their status of the projects, work materials and exchange information more freely on a Virtual private cloud environment. • Designed and developed the security group structure. • Business Analyst owner for the implementation of a cluster application. • Led the development of multiple workflows for the automation of tasks. Helpdesk Specialist • Coordinator of external teams and helpdesk colleague for level 1 and 2 support • Check invoices • Asset Management • Created the SOAPs and guide materials for the knowledge transfer to the external company • Led the meetings for the knowledge transfer for the helpdesk and infrastructure • Tested applications, policies, bios and patching updates before implementation • Coordinate necessary maintenance and installations of providers to ensure minimal impact on users. • Resolved business issues and complaints by appropriate professional standards. • Managing Active Directory users, groups, & policies. • Work with the team on project work to keep the project going according to the schedule • Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory-related issues
ServiceNow
UiPathGoogle Apps ScriptGoogle Workspace AdministrationOpen SourceMicrosoft IISMicrosoft Active DirectoryWordPressPHPITILTechnical SupportIT Asset ManagementIT Service ManagementInformation Technology OperationsMicrosoft SharePoint - $3 hourly
- 5.0/5
- (3 jobs)
Hello, my name is Eliot and I'm beginning my journey with freelance work. I have a diverse field of experience from working many years in a IT Service Desk (Active Directory, Microsoft Exchange, Service Now etc.). I also have experience with translating different kind of texts in all the languages that I know (Dutch, German, Romanian and English). My priority is to make sure that my work at a minimum fulfills your expectations. Communication and reliability are also very important to me.
ServiceNow
People ManagementCustomer SatisfactionWritingCitrixCustomer ExperienceTicketing SystemCustomer ServiceTranslationWindows AdministrationMicrosoft Exchange OnlineMicrosoft ExcelMicrosoft WindowsMicrosoft Active DirectoryOffice 365 Want to browse more freelancers?
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