Hire the best Shopify Developers in Benin

Check out Shopify Developers in Benin with the skills you need for your next job.
  • $8 hourly
    Hello there! I am an experienced French virtual assistant with a good level in English. I am specialized in customer service and project management. I am a detail-oriented and result-driven person who is always eager to learn new skills. I'm a serious, reliable, rigorous person and I like to work on the long term. Some of the services I offer include: * Customer service representative - french market : phone, email and chat * Customer support e-commerce Shopify store - dropshipping - french market * Virtual assistant in french • Order Processing - Order Fulfillment. • Web moderation, Facebook and Instagram moderation • Translation *Adding content to websites • Lead generation *Appointment Setting *Telephone survey How can I help you ? Feel free to contact me and let me know your job requirements! THANKS!!!.
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    Canva
    Product Listings
    Dropshipping
    Order Fulfillment
    Order Tracking
    Order Processing
    Slack
    Email Support
    Virtual Assistance
    Online Chat Support
    Administrative Support
    Customer Service
    Zendesk
    Data Entry
  • $10 hourly
    Hi there, I appreciate so much your interest in my profile. If you are looking for a trustworthy and dynamic customer service expert and virtual assistant to help you with your project, you are in the right place. French is my native language. I also have a good level in English. My name is Serge, and I have over 5 years of experience in providing web marketing services, as well as quality customer services to many organizations. As a customer service agent, and a virtual assistant my mission is to help you reach your goals. For example, - I have been working for more than 5 years as a consultant in an elite university in Senegal for research support for the production of scientific articles by teachers; the response to requests for information as well as the follow-up of prospects' interest in the university's training courses; the assistance of the managing director by time management, preparation of documents (Word, Excel, PowerPoint), preparation of appointments, minutes of meetings or information of potential partners on the activities of the institute. - I was Assistant to the international consultant Mohamadou SY. To this end, I had the task of remotely assisting him in the tasks of data analysis, production of concept notes or research on specific topics. - I have been working for 2 years as a Virtual Assistant via Upwork of the Canadian company "LED 123". To achieve this, I manage their product sheets and classify their products using Excel and make a huge MindMap (on MindManager) for an overview of their activity. - I am a Virtual assistant of the Ivorian company specialized in nutrition "Diet'plus" in the setting up of its project (market research, community manager). - For nine months I was the planner of a European Union programme in Senegal. My tasks were in addition to planning, managing calls from participants and answering emails. I have a lot of expertise thanks to the works experience I have, and the personal training I have taken in digital marketing and customer service. I also have a Master's degree in Economic Planning and Organizational Management and another in Statistical and Econometric Methods. In addition, I am the African champion in speed-reading, winner of the National Oratory Art Competition in Senegal and teacher of statistics. Here are my areas of expertise: - Junior management consultant - Canva - E-book creation - Answering Customer Service Emails /tickets / Chat Support. - Customer support and customer service (Facebook, Shopify and WordPress) - Administrative assistance (Excel, Word, PowerPoint, Google spreadsheet and Docs) - Online and offline data entry - Internet/web research - Video and audio transcription - French writing and proofreading - Sending of Greetings eCards, Event Invitations, etc. - Calendar Management. I am honest, multitask, hard-worker, fast learner, and I can work with less supervision. I have strong verbal and written communication skills. I have a decent work ethic, a good attitude towards life, and always willing to learn new skills. I have an amazing ability to develop and maintain a constructive and cooperative working relationship with individuals at all levels. As evidenced by my "Rising talent" status on Upwork. I have a high-quality computer and a stable Internet connection. Strongly enthusiast for the work I do, I am so excited to work with you. Feel free to contact me! Thanks Serge Babatoundé HADEOU
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    Social Media Management
    Blog Writing
    Canva
    WordPress
    Data Entry
    Microsoft Office
    French
  • $10 hourly
    Welcome to my profile! I am Beaudouin Rock, a Media Buying, and Copywriting & Translation specialist with over 7 years of experience in the industries. Part of the top 10% of verified profiles on Upwork, I am committed to offering top-quality services that meet your specific needs. 🏆 Why choose me? ✅ Top 3% of verified profiles, guaranteeing exceptional quality and reliability. ✅ Certified translator, working with ATA member translation agencies. ✅ Solid experience with over 1840 successful projects under my belt. ✅ 24/7 availability, for continuous and efficient support. ✅ Global presence with over 30 countries served. 🔍 Expertise: ✅ Media Buying: - Platforms mastered: Facebook Ads, Google AdWords, TikTok Ads, Twitter Ads. - Advanced targeting strategies to maximise ROI. - Ongoing optimisation of campaigns for enhanced performance. ✅ Translation : - Accurately translated technical documents, websites, marketing content. - Expertise in several language pairs, guaranteeing accurate localisation. - Collaboration with translation agencies renowned for their excellence. ✅ Copywriting : - Creation of persuasive and engaging content. - SEO expertise for maximum visibility. - Adaptation of tone and style according to target audience and platform. 🚀 Strengths: - Versatility: Ability to juggle media buying, translation, and copywriting effectively. - Results-oriented approach: Focus on achieving your business objectives. - Technical expertise: Mastery of the latest tools and platforms in each field. - Commitment to quality: High-quality services aimed at building lasting, productive relationships. 🌟 High-Quality Service = (Next Projects + Ongoing Connections) My aim is to turn every project into a tangible success, building lasting bridges between your ambitions and the results you achieve. Ready to boost your online presence and reach new heights? Get in touch with me right away! 🌟 Best Regards, Beaudouin Rock ZINSOU
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    French to English Translation
    Instagram Ad Campaign
    Twitter/X Ads Manager
    Virtual Assistance
    Translation & Localization Software
    SEO Content
    Copywriting
    Community Management
    Google Ads
    Facebook Ads Manager
    Media Buying
    Customer Service
    English to French Translation
    Data Entry
  • $6 hourly
    Hello, I am Accomplie, an expert in online store management. If you own an e-commerce store or drophipping in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress, Airtable, Trello, Asana, Gorgias). I am available immediately and can work around your needs. If you have any questions, please feel free to contact me. DOVONOU Accomplie
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    Ecommerce
    French to English Translation
    Customer Service
    Data Entry
    Facebook
    French English Accent
    Customer Support Plugin
    Email Communication
    French
    Social Media Management
    Online Chat Support
    Order Tracking
    Freshdesk
    Zendesk
  • $8 hourly
    🥇Top Rated Plus by upwork 💡 5 years experience in Customer Service 💡 3 years in Virtual Assistance 💡 3 years experience in Graphic Design 💡 5 years in Community Management 💡 3 years in video editing for advertising 💡 Available 40h/week I have been working for several companies for over 5 years now and have always succeeded in my missions with my team. My priority is not only to get the job done right, but also to build long lasting professional relationships. I master a lot of collaboration tools and I am always ready to make suggestions of tools or techniques to improve and facilitate the execution of your projects. Here are some of the tools that I have mastered. 𝐌𝐲 𝐬𝐤𝐢𝐥𝐥𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 : ✅ Email/Chat support ✅ Sales ✅ Order processing - Fulfilment of orders. ✅ Social media management ✅ Search and product description 𝐌𝐲 𝐖𝐨𝐫𝐤 𝐓𝐨𝐨𝐥𝐬 - Zendesk - Ionos - Georgians - Freshdesk - Designers' Studio - Shopify 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐫 The design of your ✅ Logos ✅ Flayers ✅ Banner ✅ Design your products ✅ Business cards 𝐌𝐲 𝐖𝐨𝐫𝐤 𝐓𝐨𝐨𝐥𝐬 - Adobe Photoshop - Adobe InDesign - Adobe Illustrator - among others... 𝐈 𝐚𝐥𝐬𝐨 𝐮𝐬𝐞 ✅ S L A C K ✅ T R E L L O ✅ S K Y P E ✅ A S A N A I am flexible in my work schedule and open to your comments to always improve. I look forward to working with you.
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    Google Merchant Center
    Product Listings
    Google Workspace
    Customer Service
    Zendesk
    Adobe InDesign
    Adobe Premiere Pro
  • $10 hourly
    I answer on behalf of Hénoc EDJE, I am 25 years old. I am virtual assistant and freelance web editor. During the last two years, I worked in a web marketing agency in Benin, in an agency writing authentic content for websites and in the digital communication department of a restaurant. During these years I have matured my skills in : My skills: ✅ Writing articles for the web and content ✅ Management of communication on social networks ✅ Transcribe and transcribe interviews into audio or video, ✅ Transcribe and transcribe conferences into audio or video, ✅ Respect the time code (hours, minutes, seconds), ✅ Translate from French to English and from English to French ✅ Perfect mastery of software: Word, Excel, Editor, ✅ Perfect mastery of the Wordpress interface, ✅ Ability to enter perfect data, ✅ Perfect mastery of the AZERTY keyboard, I have developed very good written and oral communication skills. I have the ability to work with little supervision and under pressure. I like teamwork, but I can also work independently and I know how to take responsibility. Motivated and rigorous, I know how to adapt to new environments and I will provide you with services that meet your expectations. I have developed many skills in two years to become an independent consultant. In the hope of contributing to the realization of your projects, I remain available 24 hours a day.
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    Social Media Marketing
    Communications
    Data Entry
    Community Management
    Social Media Management
    Scheduling
    Translation
    Customer Service
    Copywriting
    Email Communication
    Content Writing
    SEO Writing
    French
  • $10 hourly
    💥 Are you looking to get more visitors to your website for your products and services? People who are really interested in what you offer and ready to pull out the credit card?💥 🔍 Getting started: Stop : ❌ Attracting visitors to your website who have no intention of buying from you. Just passers-by who have no interest in your hard-earned products and services. ❌ flooding your blog with articles written by writers who have only one thing in mind: to reach the quota of words requested to be paid. And this at the expense of the relevance and quality of the content for the reader and the search engines. Benefit ✅ Link building. Website audit and implementation. Audit of keywords (top 50) and competitors (top 10). Upload and optimize articles on WordPress. ✅ Configuration of the Site in Google Search Console. Yoast Plugin Setup, Rank math Configuration. Removal of useless themes and plugins (site speed). ✅ Google Analytics Plugin Setup and Configuration. Optimize the website for fast loading time. Check if the site is optimized for mobile devices. ✅ Optimization of pages. Select keywords to be optimized according to the content of the page and the top 10 ✅ Add optimized image if none on the page, change file title, and ALT tag to include keyword. ✅ Fixed crawling errors in Google Search Console & Sitemap & Updating themes and plugins if necessary. ✅ Optimization of the article with surfer SEO and fraze.io tools for a score above 90 ✅Website Analysis and SEO Audit ✅ Perform a keyword search ✅ On-Page SEO: Title tags, meta descriptions... How I help entrepreneurs, like you, get more qualified visitors with SEO content ❓ 👉 To improve your ranking in search results, get : - a complete audit of your website to identify the elements that are harming your positioning. - a detailed keyword research to identify your positioning opportunity - an SEO content strategy to have a precise plan to follow - SEO content production to reinforce your brand image and acquire quality traffic - competitive intelligence with monitoring and optimization of your strategy to continuously improve your positioning. - and because the most important thing is to get qualified leads and customers, I integrate sales techniques (copywriting) into every step of your content strategy to optimize your conversions. You can focus on your core business. Your content is in good hands, I take care of EVERYTHING. I can also handle assignments such as: ✅ data Entry ✅ Proofreading and Integration of articles with respect to semantic markup. ✅ Search and images insertion ✅ Creating presentations, cover page, business models with Canva ✅ Facebook and Instagram post creation with Canva ✅ Design with Photoshop and Illustrator (Photo retouching, background removal) ✅ PDF document management (converting to Word, Excel and PowerPoint, OCR PDF, trimming your PDF and signing) ✅ WordPress website creation with Elementor pro / Gutenberg editor, theme, and Extensions management (Contact form, Yoast SEO, updraft plus, etc.) ✅ E-commerce website creation and management (Shopify, WooCommerce ) ✅ WordPress bugs correction ✅ Translation and proofreading (En/Fr) 🌟 Useful knowledge and experience 🌟 ✔ Excellent French content writer oriented SEO on-page (Keyword insertion and H1/H2 tags) ✔Graphique designer skills (PDF, AI, IND and PSD) ✔ WordPress (WPML , translatepress, WPML, WEGLOT ) ✔Cat tools experience ( SMARTCAT, Trados ,Localize, PO editor , XTM and MEMOQ ) ✔comfortable with formats in (JSON,HTML,LATEX) I also have extensive experience in translating and proofreading blog articles, product descriptions, user manuals, legal and technical documents, contracts, marketing emails, YouTube scripts, Amazon listings, press releases, etc. 🛠 Tools: • Design : Adobe XD, Adobe Photoshop, Adobe Illustrator. Canva, InDesign, After effect, Adobe XD • Web Development: WordPress and Shopify. • Other: Trello /Google suite/ Microsoft Office/Hootsuite/ Basecamp/Mailchimp Ready to Connect? ☞ Do not hesitate to contact me quickly to establish a lasting relationship
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    Social Media Website
    French
    WPML
    Canva
    Sourcing
    English to French Translation
    WordPress
    WooCommerce
    Front-End Development
    Adobe Photoshop
    Photo Editing
    Search Engine Optimization
    Data Entry
  • $15 hourly
    Hello, I am TOP RATED bilingual French - English virtual assistant with excellent skills in Shopify, Customer support and product & web research . I have extensive knowledge in data entry, data processing, web scraping and I am also able to help you with your business tasks (organizing the agenda, making appointments, answering emails, running errands on your behalf etc. As you can see, I can perform various administrative tasks. Some of the services TOP RATED I offer include 👇 : ✔️ For the customer support, I can manage it via gmail, google suite, zendesk, freshdesk, gorgias etc. or answer phone calls. ✔️ I can also, moderate comments on different social networks and chat with customers to better guide and convert them. ✔️ I am serious and able to provide good quality services. ✔️ I am familiar with Shopify and other tools in the e-commerce field. ✔️ I know how to search products and find good suppliers on Aliexpress, Alibaba, Amazon, CJ dropshipping..... ✔️ As a Expert Shopify , adding products manually or importing them with Dsers is my favorite pastime. ✔️ How to place, process and track orders are also my strong points. I also know how to resolve disputes and the advantage with me is that I always win. ✔️ Web Scraping : Do you require data from a website? Perhaps you seek to extract information from a database or an online directory? Allow me to assist you in scraping it. With extensive experience in scraping hundreds of websites and accumulating millions of data rows, I ensure swift, efficient, and precise extraction. As a native French speaker, my role as TOP RATED multitasking virtual assistant is to make life easier for busy clients, especially entrepreneurs of small, medium and large companies, so that they can focus on their daily activities. Eager to learn new skills and serve others, I am convinced that I am the right person to help you reach the next level of success.
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    SEO Writing
    Social Media Management
    Content Moderation
    English
    Online Chat Support
    ClickFunnels
    French
    Search Engine Optimization
    Ecommerce
    Customer Service
    Email Communication
    Data Entry
  • $20 hourly
    Hello, I am a native of French and English. I offer a variety of services including: - customer service/support, - virtual assistant and social media management, - translation (French/English), - language tutoring (French/English), - transcription (French/English), - lead generation, reviews and research, and data entry. I am dedicated to delivering my services on time and meeting all project requirements. I always prioritize my clients' needs and strive to meet their expectations, ensuring their satisfaction. I also prioritize building long-term relationships with my clients. I am a motivated and dedicated worker who consistently produces professional results. I have an eye for detail and can identify problems and provide solutions. I am available to start working immediately and have received positive feedback from previous clients, including the following: "Therese was an asset to our company. She was always ready to help with any task no matter how challenging and would hit her daily operational goals. Every day, Therese would show up motivated and dedicated to whatever task she was performing. She will be missed and I highly recommend her to any future employer or organization." ~Daniel C. | Director, The American Handy Work "Theresa did a great job. She delivered the work on time and was very professional. I highly recommend her." ~Upwork client "Theresa Adevon is a very good worker she gave 100% of her work. She's a very nice person to work with and I would recommend anyone else to hire her. Pleased that I found her to work with. Done all tasks within the timeline. Look forward to working with her again." ~Upwork client I am excited to work with you and build a great team. Kind regards, Therese.
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    Translation
    Business Translation
    Contract Translation
    French English Accent
    Customer Support
    French Tutoring
    Social Media Management
    Customer Service
    French to English Translation
    Editing & Proofreading
    English to French Translation
    English
    French
    Audio Transcription
  • $25 hourly
    🌟 Expert Fullstack Web Developer | AI Integration & DevOps Specialist 🚀 ✅ Senior Full Stack Developer | Top 10% PHP, Python, Laravel, Symfony, and Django Developer on Upwork 🏅 Recognized as a Leading WordPress and Shopify Developer on Upwork | 6+ Years of Proven Experience 🏆 Certified AWS, GCP, ReactJS, PHP, VueJS, WordPress, Laravel, Django, and Flask Developer | AWS Certified Developer Associate Are you looking for seamless integration of advanced AI capabilities into your web solutions? Look no further! With extensive experience in developing dynamic websites and applications, I specialize in integrating large language models (LLMs) with AI agents using vector databases, taking your projects to new heights. My expertise includes: ✅ Fullstack Development: Proficient in PHP, Laravel, WordPress, Shopify, Django, and Flask, delivering robust, tailored solutions. ✅ AI Integration: Expert in integrating various LLMs with AI agents and vector databases to enhance your applications with state-of-the-art AI capabilities. ✅ DevOps Mastery: Leverage the scalability and performance of Google Cloud Platform, backed by my deep expertise. From custom WordPress theme and plugin development to website speed optimization and Core Web Vitals compliance, I offer comprehensive services to drive your online success. My skill set includes: AWS Cloud Skills: ECS clusters, RDS deployment, Auto Scaling, Code Pipeline, S3 storage, and more. Agile Methodologies: Proficient in Git, Scrum, Jira/Kanban, and Slack for streamlined project management. Frontend and Backend Technologies: Mastery of JavaScript, HTML, CSS, Bootstrap, MySQL, Next JS, Vue JS, Inertia, React JS, Node JS, Django, Flask, Laravel, Symfony and more. Graphic Design: Proficiency in Figma With a track record of delivering excellence for Fortune 250+ companies and a commitment to staying ahead of industry trends, I am dedicated to bringing your vision to life with precision and expertise. Let's collaborate and transform your ideas into reality! Reach out for a quick conversation to kick-start your project today! 🚀
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    Vue.js
    Ecommerce Website Development
    WordPress Plugin
    PHP
    Web Development
    Shopify Theme
    Symfony
    Laravel
    Gemini
    LLM Prompt Engineering
    OpenAI API
    LangChain
    TensorFlow
    Python
  • $5 hourly
    Hello, my name is Appoline Rolande D. Thank you for visiting my profile. I am an experienced web writer and social media expert with a degree in audio visual, communication and management administration. I have 4 years of relevant experience in creating web content. My goal is to help businesses and freelance professionals get quality work at an affordable price. Currently, I am working in a Coaching based organization as a content creator and freelancer at the same time. I have worked in the development of several companies, brands and projects through the creation of an active community on social networks, increasing their followers, creating brand content and content that drives engagement and increasing their revenue through brand awareness and a great e-reputation. My core competencies: 🎯 Video creation 🎯 Social media strategies 🎯 Community management 🎯 Web writing and content editing 🎯 Content strategy for social media 🎯 Graphic and brand design 🎯 Social media reporting and analysis You will benefit from a service that offers exceptional values of professionalism, creative leadership, entrepreneurial spirit, smart work with great attention to detail, and a great ability and flexibility to adapt to your team and any situation. These are the qualities and skills I've acquired in my years of experience serving noble projects and companies like yours. Additional skills: ✅ French Transcriber ✅ English to French translator You will enjoy flexible hours and complete adaptability to your schedule when working with me 💫✨💱. I also understand that you want something that is a perfect match for your business, and I am eager to work with you for your 100% satisfaction. 📩 Please feel free to leave me a message. We will call to discuss your project in more detail.
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    Video Post-Editing
    Translation
    Article
    Blog Writing
    Data Entry
    Content Writing
    Creative Writing
    Customer Service
    Website Copywriting
    Editing & Proofreading
    Adobe After Effects
    Graphic Design
    Adobe Photoshop
    Email Communication
  • $10 hourly
    🌟 Versatile virtual assistant | Expert in sales and customer support 🤝💼💬 As a versatile virtual assistant With solid experience in sales and customer support, I'm ready to bring my expertise to help you achieve your goals. With my communication skills, ability to multi-task and commitment to service excellence, I'm the ideal partner to ensure operational efficiency and maximum customer satisfaction. ✨🌟🔑 -My key skills: 💪 Sales and negotiation: I have worked as a teleconsultant, representing quality and quantity brands in the energy sector. Thanks to my ability to build trusting relationships, identify customer needs and propose suitable solutions, I was able to secure significant sales and achieve set targets. 💼💬💰 💼 Customer care: I have gained solid experience in managing customer requests, providing accurate answers and solving problems quickly and efficiently. I am comfortable with ticketing systems, live chats and phone calls to provide high quality customer service. 📞📧🙌 📆 Organization and task management: Having worked as a junior sales representative, I have developed strong time management skills, scheduling and coordinating appointments. I am able to manage complex schedules, write standard operating procedures (SOPs) and perform administrative tasks with precision and thoroughness. ⏰🗓️📋 -My achievements: 📈 Increased sales: As a teleconsultant at VIPP Interstis, I managed to exceed sales targets by building trusting relationships with customers and highlighting the benefits of products and services. 💥💼💰 ⚙️ Improving efficiency: At Collab Digital, I helped optimize processes by writing clear SOPs and implementing effective follow-up methods, which improved the sales team's productivity. 🚀📈✅ 🏆 Customer service excellence: thanks to my ability to quickly understand customer needs and provide tailor-made solutions, I received numerous positive feedbacks and rave reviews for my outstanding customer service. 🌟🤝👏 I'm a complete virtual assistant, passionate about process optimization, customer satisfaction and sales development. If you're looking for a reliable and competent professional to support your business, please don't hesitate to contact me. I'm ready to put my skills and experience to work for your success. 💼🤝🚀 I look forward to discussing your specific needs and contributing to your success. 🙌📩 Looking forward to working with you, Johany AGNONVI 🤗🌟
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    Administrative Support
    Canva
    Social Media Management
    Email Support
    Customer Service
    Translation
    General Transcription
    Proofreading
    Data Entry
  • $10 hourly
    Top Freelancer ⭐⭐⭐⭐⭐ Looking for high-quality services that meet all your needs? Look no further. I'm Marius , I'm a digital marketing expert with over 3 years of experience 😇. I support individuals ,small and medium-sized businesses in several areas in the creation of the following services: ✅Google advertising ✅Facebook Advertising ✅Shopify store creation and optimization ✅Shopify store translation ✅ Photo/Video advertising ✅ Logo design ✅ Poster design ✅ Attractive flyer design I'm an experienced professional with the skills and knowledge to meet your needs. I will manage your project from start to finish to ensure your satisfaction . I know that every customer is unique, so I'll work with you to create a customized solution that meets your need specifically. I am committed to providing superior service to every customer, every time. I HAVE EXPERIENCE IN: FACEBOOK ADVERTISING, SHOPIFY ONLINE STORE,CANVA , PHOTOSHOP,ADOBE ILLUSTRATOR, FREEPIK, CAMTASIA AND DIGITAL MARKETING. Other skills: ✅ Setting up an offshore company ✅Creation of your fully verified stripe account ✅ Winning product research ✅Translation into most languages My target is always the ultimate satisfaction of my customers, which, of course, includes their satisfaction in all professional areas such as quality, expertise, cost, schedule, response, and professionalism. My work is 100% original and 101% satisfaction... Let's harness the power of technology to supercharge your business growth! 🚀💻 Embrace innovation, expand your reach, and stay ahead of the competition. Ready to take the leap?
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    Translation
    Adobe Photoshop
    Video Ad Campaign
    Video Editing
    Video Ad
    CapCut
    Canva
    Internet Marketing
    Social Media Marketing
    Social Media Advertising
    Facebook Advertising
    Google Ads
    Digital Marketing Management
    Facebook Ads Manager
  • $4 hourly
    Bonjour, Mes services : gestion des appels téléphoniques, la prise des rendez-vous, rédaction, gestion des boîtes mails, suivi des clients, service après-vente, analyse des données statistiques, transcription, Expert en: Word, Excel, Asana, Gercop, Kobocollect, Slack, Extranet, R, Phyton, GereOF shopify et bien d'autres. La qualité du service à la clientèle est essentielle à la réussite d'une entreprise. Sur ce point, ma capacité d'adaptation, mes compétences rédactionnelles, mon esprit d'analyse et ma discipline seront des atouts majeurs pour votre entreprise. Bien cordialement, Zinsa Hippolyte AVOCE
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    General Transcription
    Server Virtualization
    Translation
    Statistical Analysis
    Virtual Assistance
    Microsoft Word
    Audio Transcription
    LaTeX
    Customer Service
    Microsoft Excel
    Asana
  • $10 hourly
    Hello, 😍 ⭐️⭐️⭐️⭐️⭐️𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗔𝗚𝗘𝗡𝗧⭐️⭐️⭐️⭐️⭐️ (which translates to Top-3% of high Upwork Performers) ✪ ✪ ✪ ✪ ✪ 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙚𝙙 𝙏𝙖𝙡𝙚𝙣𝙩 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙖𝙣𝙙 LinkedIn 𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣 ✪ ✪ ✪ ✪ ✪ 𝙍𝙤𝙘𝙠𝙨𝙩𝙖𝙧 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙏𝙚𝙖𝙢 𝙖𝙣𝙙 𝙤𝙣𝙡𝙞𝙣𝙚 𝙧𝙚𝙥𝙪𝙩𝙖𝙩𝙞𝙤𝙣 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 I am a highly 𝗺𝗼𝘁𝗶𝘃𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗽𝗲𝗿𝘀𝗼𝗻, attentive to the quality and detail of my work. 👉 Thank you for your interest in my profile. :)) After my degree in 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀, I worked for 3 years as a Customer Advisor in a multi-canal call center (𝐌𝐞𝐝𝐢𝐚 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐆𝐫𝐨𝐮𝐩). This experience allowed me to have skills in Virtual Assistance and Customer Service. As a customer service specialist, I have supported several organizations and companies, mainly in French. I then completed my training with expertise in Digital Marketing ✅ 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 (𝗦𝗠𝗠 ✅ 𝗦𝗼𝗰𝗶𝗮𝗹 /𝗠𝗲𝗱𝗶𝗮 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 (𝗦𝗠𝗢) ✅ 𝗦𝗘𝗢 / (𝗦𝗮𝗹𝗲𝘀 𝗽𝗮𝗴𝗲 𝗮𝗻𝗱 𝘁𝘂𝗻𝗻𝗲𝗹 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀) ✅ 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 / 𝗗𝗿𝗼𝗽𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 My various experiences as a ✔️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 have led me to manage social media platforms such as Facebook (personal profiles, pages and groups), Twitter, Google+ (personal profiles, pages and communities), Tumblr, LinkedIn (personal and professional profiles) and 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀. I also have a 2 year experience in Reputation Management and I provide the following services: 🔷 Google My Business/Google Maps Listing 🔷 Trustpilot 🔷 Sitejabber 🔷 Yelp 🔷 BBB 🔷 Tripadvisor 🔷 Facebook Page Review 🔷 HomeAdvisor 🔷 Houzz 🔷 Yellowpages 🔷 Manta 🔷 Trustlink 🔷 review.io I am perfectly positioned 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗼𝗳 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, social media and as well as to manage and optimize your conversions. I can fully support and manage your company's social presence on all your platforms. I am fluent in ✔️ 𝗙𝗿𝗲𝗻𝗰𝗵. With me you don't just hire a service; you hire results, professionalism, and accuracy. What makes me unique is my ability to learn and communicate effectively. How may I be of service Feel free to contact me if you need more information about my professional profile. 𝗙𝗿𝗮𝗻𝗰𝗶𝘀 𝗚𝗕𝗘𝗗𝗝𝗜
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    Online Reputation Management
    Review or Feedback Collection
    Feedback & Satisfaction Survey
    Video Editing
    Virtual Assistance
    Customer Service
    Business Management
    Customer Experience Research
    Dropshipping
    LinkedIn
    WordPress
    Video Production
    Social Media Management
    SEO Writing
  • $20 hourly
    Who am I? My name is Rita SOSSA, I'm a customer service specialist and digital marketer. Why use my services? I take care of the tasks that contribute to the development of your business and your company, efficiently and professionally. What can I do for you? 1- Customer Service - Email support : (Gmail, Outlook, MailChimp and Zendesk) - Chat Support : Customer support on LinkedIn, Facebook, WhatsApp, Messenger, Instagram, Tik Tok, ...) - E-commerce support : Tracking, management and modification of orders on Shopify and CJ Dropshipping 2- Community Management ( Facebook, Instagram, LinkedIn, TikTok, Whatsapp, Twitter, Messenger...) - I develop and maintain the notoriety of your brand, company or organization on the web - I animate and strengthen the cohesion of your community on the web - I increase the engagement of your community, I build customer loyalty and I participate in the technical and functional development of the platform. - I set up, monitor, analyze and improve the satisfaction indicators. 3- Creation of SEO optimized web content (content marketing) - Writing of SEO optimized blog articles - Description of products - SEO optimization of your website - Creation of banners, logo, flyers, images and videos. - Photo-video editing 4 - Email marketing( Gmail, Outlook, Mailchimp) 5 - Social media marketing - Lead generation - Paid or unpaid advertising on Google and social networks This list is not exhaustive, I am open to any type of collaboration. What do you gain from working with me? An assiduous, organized, dedicated and attentive collaborator to effectively meet your expectations. Available and flexible, I can adapt quickly to any situation. I'm a quick learner, quick-witted and efficient even under pressure. I can work in a team or on my own without constant supervision. Proactive, fast and efficient, I put precision and rigor into everything I do. Social networks mastered: Facebook, LinkedIn, Instagram, TikTok, Twitter, Pinterest... Tools mastered : - Pack Office: Word, Excel, PowerPoint, Outlook - Google Suite: Gmail, Google Docs, Google Sheets, Google Drive, Google Meet. - Customer Service and CRM : Zendesk, MailChimp - Google Ads: Display, Measurement, Video, Shopping, Apps, Search Network...) - E-commerce : Shopify, CJ Dropshipping - Assana - Slack - Houtsuite - Canva - Photoshop Skype : Rita SOSSA (live :.cid.8b7479b8440a2c76) Email : sossarita0@gmail.com My goal is to provide you and your business with a professional quality service.
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    Ecommerce Support
    Online Chat Support
    Translation
    Email Communication
    Order Tracking
    Social Media Management
    Email Support
    Content Writing
    Article Writing
    Customer Satisfaction
    Customer Service
    Administrative Support
    French
  • $10 hourly
    Data Analysis and Statistical Processing Consultant/Data Scientist/ Cartographer-Geoinformatician/. If your project involves data, I can help you! As a passionate data scientist and data analysis consultant, I can help you transform your data into business value and enable you to make more informed, strategic and data-driven business decisions! I bring a wealth of knowledge, skills, expertise, experience and professionalism. I specialize in data mining, analysis and visualization, predictive analysis, statistical modeling and machine learning. Let me help you use your data to learn from it and make better and more strategic decisions. My research papers on statistics, marketing research/analysis and data science/analysis are routinely accepted by peer-reviewed journals. Today, with more than three years of experience in data and statistical/data science/mapping processing, I help companies and researchers at my university to efficiently analyze their data using various tools (R, SPSS, Stata, ArcGIS, Grapher, Excel, Statistica). I have a unique combination of business and scientific knowledge + technical skills, which allows me to provide my clients with exploitable predictive and explanatory models. HERE'S EXACTLY HOW I CAN HELP YOU: ✅ Data analysis/data science/mapping/predictive modeling for commercial and research purposes using data mining, statistical (including, but not limited to, mining, geological, hydrogeology, hydrology, biostatistics) methods ✅ If you have raw data - I'll clean it for you! ✅ If you have data, but don't know how to extract its value, I will analyze it, give you useful hints and create informative visualizations that will help you realize the full value of your data! ✅ If you need help building predictive or prescriptive models - I will use advanced modeling techniques (machine learning, statistical modeling and deep learning strategies) and optimization algorithms to develop the most accurate and reliable models for you! ✅ Statistical consultation/tutoring on the use of R, Stata, SPSS, Grapher, Statistica and Excel! ✅ writing up the results and explanations so that you know what you are looking at (academic or other output results, suggestions for any different and/or additional analysis that might improve your work, advice on choosing the right measures)! SOFTWARE AND PROGRAMMING TOOLS : ✅ R (dplyr, ggplot2, randomForest, survival, shiny) ✅ ArcGIS ✅ Grapher ✅ SPSS, Stata, Statistica ✅ Data visualization (Table, PowerBI) ✅ Microsoft products (Excel, Word, PowerPoint) ✅ SQL (MySQL); PostgreSQL ✅Java ✅ MATLAB IN TERMS OF MAPPING, I CAN ALSO ✅Groundwater modelling ✅ Statistical analysis of the data ✅ Use remote sensing techniques to produce land use maps, ✅ Diachronic analysis of satellite images ✅Using GIS to create interactive maps for decision making ✅ Webmapping ✅ Digitize, digitize, georeferenced maps ✅ Digital and hydrogeological mapping ✅ Satellite image processing ✅ Realization of geological, structural and lithostructural maps ✅ Design, monitoring, updating and management of GIS databases With my mastery of various tools and languages such as R, MySQL, PostgreSQL, Grapher, Table and Microsoft products to name a few, I can help you create value from your data. As a creative, motivated, hard-working, results-oriented, highly collaborative and enthusiastic professional who always goes the extra mile to provide services that exceed my clients' expectations, I would like to provide you with such services on your next data project! I look forward to working with you! I'm a French native speaker and I would be your Professional French Virtual Assistant for your Shopify store! I can offer you my super skills for your e-commerce website or amazon, ebay, shopify store with 100% Satisfaction Guaranteed. I can help you with (product uploading, product image editing, professional customer support, orders tracking info update, dropshipping task, product research, store management, SEO work or any marketing) I will manage your Shopify website orders and also I will do customer service via email, live chat and Facebook comments. I will reply to customers for their order inquiries and all related work. I am fully conversant with the various ticketing systems such as freshdesk, zendesk, gmail, outlook mail etc. I am successful freelancer I have over 3 years of experience in digital marketing. I have over 1 year of experience on Shopify platform, I can be a great Virtual Assistant for your business. I hope to be part of your team and increase your sales volume through quality customer service! Thank you for contacting me, we can negotiate the hourly rate.
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    Zendesk
    Email Support
    Data Collection
    Outbound Sales
    R
    Image Processing
    Data Scraping
    Administrative Support
    Customer Service
    Lead Generation
    Translation
    Community Management
    Online Research
    Data Entry
  • $10 hourly
    Hello dear customer, my name is Fulgence Gandji and I am a French speaker. Multi-skilled, bilingual (FR-ENG) professional with proven expertise in after-sales (SAV) management and customer support and I can write perfectly well in other languages such as German, Spanish and Italian.✔ First of all. Specialised in administrative support, Shopify shop management and optimisation, as well as content and community moderation. Experienced in resolving customer queries quickly and efficiently, analysing needs to offer bespoke solutions and continuously improving processes to ensure optimum customer satisfaction, Ensuring orders and refunds are tracked, while maintaining clear and professional communication Proficient in ticket management tools, e-commerce platforms and online collaboration tools. quality and actively contribute to the success of projects through rigorous organisation and attention to detail. I am comfortable with a variety of collaborative work tools such as ZenDesk, FreshDesk, Roundcube, Zoho, Gorgias, Gmail, Shopify, Slack, Skype, Trello and Asana. With my expertise in these platforms, I can facilitate communication and ensure seamless coordination between you and your team. What sets me apart is my unwavering commitment to your satisfaction. I am hardworking, responsible and enthusiastic. Your success is my priority and I am open to your suggestions and feedback to continually improve. Do not hesitate to entrust me with your projects, I am ready to invest myself fully in their successful completion. I am available more than 60 hours a week, which allows me to adapt to your schedule and to respond quickly to your needs. Fulgence Gandji ✅
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    Dutch
    English to French Translation
    Translation
    Email Support
    Article Writing
    Oberlo
    Social Customer Service
    Product Sourcing
    Telemarketing
    Cold Calling
    Customer Service
    Data Entry
  • $10 hourly
    🏆 BEST Freelancer in Social Media Management (Top 10%) ⭐ 5 Stars on Average and 100% Job Success Score. My name is Prosper, 𝐈 𝐚𝐦 𝐚 𝐅𝐫𝐞𝐧𝐜𝐡 𝐧𝐚𝐭𝐢𝐯𝐞 𝐬𝐩𝐞𝐚𝐤𝐞𝐫, 𝐛𝐮𝐭 𝐟𝐥𝐮𝐞𝐧𝐭 𝐢𝐧 𝐄𝐧𝐠𝐥𝐢𝐬𝐡. As a Social Media Marketing Manager, my expertise lies in crafting and executing effective social media marketing strategies that help businesses reach their target audience, build brand awareness, and drive conversions. My clients have A LOT to say about me: ⭐ Thank you for the serious implication in the mission. During my online career, I've worked with several brands all over the world: 👉🏻 E-commerce 👉🏻 Health and wellness 👉🏻 SaaS 👉🏻 Digital Marketing Agency 𝐌𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 | 𝐒𝐊𝐈𝐋𝐋𝐒 • Creating a Content Strategy, along with Top Notch graphics, videos, reels, and all type of content for Social Media using your branding guidelines. • 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Content Creation, Story and Reels Video Creation, Engaging Copywriting, Instagram Outreach (influencer research), Growing Organic Engagement/Followers and Instagram Ads. • 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Facebook Business Page Setup, Content Creation, and Facebook ads Campaign Setup and Management. • 𝐓𝐰𝐢𝐭𝐭𝐞𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 to Grow Engagement and Followers, Tweeting Timely, Post Design. • 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 • 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 : WordPress, Webflow, Shopify, System.io, Wix. • 𝐏𝐇𝐎𝐓𝐎𝐒𝐇𝐎𝐏 & 𝐂𝐀𝐍𝐕𝐀 𝐃𝐞𝐬𝐢𝐠𝐧: All Kinds of Social Media Posts, YouTube Thumbnails, Blog Feature Image Design etc. • Virtual Assistant 𝗧𝗢𝗢𝗟𝗦 𝗨𝗦𝗘𝗗: • Notion | Trello | Asana | SIack • Google Drive | Dropbox | Wetransfer • Canva | Photoshop | Adobe Illustrator | Figma | Premiere Pro | Filmora • Buffer | Hootsuite | Later | Creator Studio | Planoly • WordPress | Webflow | Shopify | Squarespace | System.io | Wix | • MailChimp | Klaviyo 🔥 I am Highly independent and able to work in a virtual environment. Proven capabilities of successfully handling various functions in a fast-paced environment. Excellent team-building skills, exceptional customer service, and personal and professional personality. 👌 I'm looking forward to helping you stand out on social media. 𝐋𝐞𝐭'𝐬 𝐭𝐚𝐥𝐤!
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    Social Media Marketing
    Canva
    Social Media Management
    Online Chat Support
    Writing
    Customer Service
    Facebook Ads Manager
    English to French Translation
    Community Management
    Adobe Photoshop
    French
  • $10 hourly
    As a professional web writer and proofreader for the past 4 years, I would be delighted to put my writing skills to work for your project. You can trust me with your project and count on my skills in spelling, SEO optimization, but also creativity and style. I am highly motivated to write the kind of powerful, well-researched text content that will help you showcase your site and turn visitors into customers. I write and edit text and web content for businesses, authors, associations and academics. I am a good listener and curious by nature, and my excellent training and varied experience allow me to offer you the kind of collaboration that is not only fun, but also extremely polished and fluid, that will respect the line you have defined and will attract the attention of the public. I am at your disposal for any questions. I look forward to working with you soon!
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    WordPress Optimization
    Shopify Website Design
    Virtual Assistance
    SEO Strategy
    SEO Content
    Email Communication
    Digital Marketing Strategy
    Communication Strategy
    Local SEO
    Facebook Ads Manager
    Technical SEO
    Content Writing
    Search Engine Optimization
    Copywriting
  • $12 hourly
    Hello, Thanks for visiting my profile. I'm Herve (100% TOP RATED PLUS Freelancer on Upwork) and I am a native French speaker, completely fluent in English, and obtained Upwork Skill Certification - Customer Service (You can see this certification at the bottom of my profile). Over 6 years of experience in Customer Service through Shopify, WooCommerce, Oberlo, AliExpress, Zendesk, Freshdesk... I work well with all types of personalities from all around the world, and enjoy getting to know my client’s customers. I am an experienced Customer and Technical support Representative providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. I also have experience being a Virtual Assistant for a property management company and E-Commerce business support. I understand that quality customer service is essential to a successful business and I take pride in filling that role. For years, I've been working in this industry and providing excellent customer service became my passion. I meet deadlines, willing to learn new things and gain knowledge. I look forward to working with you in providing excellent service and anything else you may need help with. I am a very enthusiastic person looking forward for new challenges in my career and willing to improve my customer satisfaction experience. Je suis toujours prêt à apprendre et je me familiariserai pleinement avec le produit afin de fournir le meilleur support possible aux clients. Thank you for your time and please contact me for the success of your project. Au plaisir de vous lire !
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    Online Chat Support
    WordPress e-Commerce
    Shopify Apps
    Live Chat Software
    Gmail
    Customer Support
    Administrative Support
    Freshdesk
    Zendesk
    French
    English to French Translation
    Customer Service
    Fashion & Beauty
    Facebook
  • $7 hourly
    Hello and welcome to my profile. If you are looking for a highly skilled freelancer in customer service (phone, chat and email), technical support, general or medical transcription, English to French translation, after-sales service management, LinkedIn prospecting, content creation and publication on social networks or WordPress, data entry, basic video or photo editing. Then you are at the right place. My name is Lucas and I have more than 5 years of experience in virtual support and service. I've already worked with more than 50 companies around the world. I am also ranked as the best freelancer for several years on this platform and all my clients have been completely satisfied. You can take a look at the customer reviews below I have gained a ton of experience using Microsoft Suite, Google Suite, Monday, photoshop, adobe premiere pro, camtasia, Canva, ClickUp, Zoom, shopify, woo commrce, wordpress, Zendesk, freshdesk, Georgias, Trengo and various other CRMS, scheduling and cloud software. I am available immediately for new job and ready to work with you more than 40 hours per week, so please feel free to contact me. I will be very happy to collaborate with you. Thank you for your attention.
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    Client Management
    Product Knowledge
    Facebook
    French English Accent
    Ecommerce
    Customer Service
    Customer Support
    English to French Translation
    Freshdesk
    Order Tracking
    Social Media Management
    English
    French
  • $10 hourly
    Hello, Bonjour, I'm Fiacre ⭐⭐⭐⭐⭐ TOP RATED PLUS FREELANCER (I'm in the top 3% of freelancers on Upwork) and native French speaker and current English speaker. I am an expert in Customer Support French for any type of request and any type of business model. Whether it's handling customer requests, Email Support, Customer Satisfaction, Chat Support, refunds, order tracking, Refund Processing, dispute handling on any payment processor (Stripe-PayPal). Je suis un expert en gestion clientèle en français pour tout type de demande et tout type de business. Qu'il s'agisse du traitement des demandes des clients, du support par email, de la satisfaction des clients, du support par Live-chat, des remboursements, du suivi des commandes, du traitement des remboursements, du traitement des litiges sur tout processeur de paiement (Stripe-PayPal). Avec 3 ans d'expérience dans le marketing digital en général et dans la gestion clientèle pour des sites e-commerces en particulier. J'ai un excellent niveau rédactionnel (orthographe et grammaire) utilie pour les tâches qui ont recours à cette compétence (Mails, Tickets, Chats, Etc…). Rigorous and diligent, I am the perfect person to help you and your business optimize your customer service to ensure a better customer experience. If you need a professional to take your business to the next level and brand it, you've come to the right place. As a Technical Support/Customer Service Agent, I have worked for several companies around the world with more than 4000 hours of work and I have gained a good experience in customer management and virtual assistance. As you can see, human relations and respect of commitments are very important for me to be able to work together. If you are a person who shares the same values as I do, then we can work together to bring your business to the top. Rigoureux et assiduit, je suis la personne idéale et bien placée à vous aider, vous et votre entreprise, à pouvoir optimiser votre service à la clientèle afin de garantir à vos clients une meilleure expérience client. Si vous avez besoin d'un professionnel pour faire passer votre business à un autre niveau et lui donner une image de marque, vous êtes au bon endroit. En tant qu'Agent de Support Technique / Customer Service, j'ai eu à travailler pour plusieurs entreprises à travers le monde avec plus de 4000 heures de travail et j'ai pu acquérir une bonne expérience en matière de gestion client et d'assistance virtuelle. Comme vous pouvez le constater, les relations humaines et le respect des engagements sont très importants pour moi afin de pouvoir collaborer. Si vous êtes une personne qui partage les mêmes valeurs que moi, nous pouvons alors travailler à hisser votre entreprise au plus haut. I hope to read you soon and wish you every success En attendant de vous lire, je vous souhaite un plein succès À très bientôt !
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    Online Chat Support
    Social Customer Service
    Administrative Support
    Zendesk
    Freshdesk
    French
    Customer Support
    Customer Service
    Email Communication
    Facebook
    WordPress
    Data Entry
  • $5 hourly
    Votre Assistant Virtuel dédié à simplifier votre charge de travail et à maximiser votre efficacité. Avec une expérience solide dans le domaine de l'assistance administrative et du service client, je suis prêt à vous offrir un support exceptionnel pour faire progresser vos projets. Mes services : - Gestion Administrative : Prise en charge de la gestion des emails, la création de documents professionnels et d'autres tâches administratives pour vous permettre de rester concentré sur vos objectifs. - Assistance Virtuelle : Besoin d'aide pour la recherche en ligne, la préparation de présentations ou la gestion des réseaux sociaux ? Je suis là pour vous soutenir de manière proactive et efficace. - Service Client : Offrez à vos clients une expérience exceptionnelle avec mon assistance dans la gestion des requêtes, le support par chat ou par email, et la résolution des problèmes. Mes Outils de travail: Je maîtrise les outils de productivité tels que Google Workspace (Docs, Sheets, Slides), Trello, Slack, et d'autres applications essentielles pour une collaboration efficace à distance. Mes compétences en design et en développement web me permettent de travailler avec des outils et technologies comme Canva, Photoshop, Capcut, Html, Css, Php, MySql, Laravel, Wordpress, Shopify et bien d'autres. Si vous recherchez un assistant virtuel fiable et efficace pour vous accompagner dans la croissance de votre activité, je suis prêt à commencer dès maintenant.
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    ChatGPT
    French
    Shopify Dropshipping
    WordPress Website
    Canva
    Commenting
    Email Support
    Virtual Assistance
  • $10 hourly
    Hello! I'm a dedicated and results-driven marketing and e-commerce specialist with a strong background in dropshipping, email & live chat support, and virtual assistance. With 5 years of experience in the industry, native French with a strong command of English (spoken and written), I have developed a deep understanding of the intricacies of online businesses and a passion for delivering exceptional customer service. As a marketing expert, I have successfully implemented strategies to drive traffic, increase conversions, and boost sales for various e-commerce brands. I specialize in leveraging social media platforms, content marketing, and email campaigns to reach target audiences and engage them effectively. My goal is to create impactful marketing campaigns that not only drive revenue but also build long-lasting customer relationships. In addition to my marketing skills, I have extensive experience in providing top-notch customer support. I excel in handling customer inquiries, resolving issues promptly, and ensuring a seamless customer experience. I am adept at managing email communication and live chat support platforms, utilizing my strong written and verbal communication skills to deliver clear and concise responses. My ability to empathize with customers and provide personalized assistance has consistently resulted in high customer satisfaction rates. As a virtual assistant, I am highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. I excel in administrative tasks such as data entry, scheduling, and document management. My proficiency in using productivity tools and platforms allows me to streamline processes and optimize efficiency. Throughout my career, I have worked with various e-commerce platforms, including Shopify, WooCommerce, and Magento, and I am well-versed in the latest trends and best practices in the industry. I am constantly staying updated with emerging technologies and marketing strategies to ensure I deliver the highest level of service to my clients. If you are looking for a versatile and reliable marketing and e-commerce professional who can provide exceptional support and contribute to the growth of your business, I am here to help. Let's connect and discuss how I can be an asset to your team! Skills: -Software Platforms (Shopify, ClickFunnels, Slack, Google Workspace) - Dispute management (Paypal, Stripe) - Clickfunnel - Marketing Strategy - Social Media Management - Content Creation - Email Marketing - Dropshipping - E-commerce Platforms (Shopify, WooCommerce, Magento, Clickfunnel) - Customer Support (Email & Live Chat) - Virtual Assistance - Customer Messaging Platforms (Intercom, Gorgias, Zendesk, ManyChat, Freshdesk) - Data Entry - Administrative Tasks Let's collaborate and achieve success!
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    Live Interpretation
    Email Communication
    Social Media Management
    Error Detection
    Customer Service
    General Transcription
    French to English Translation
    English to French Translation
    AliExpress
  • $5 hourly
    Hello, Thank you for visiting my profile. I’m Sena, a native French speaker, and I am fluent in English. With over 6 years of experience in customer service through platforms like Shopify, WooCommerce, Oberlo, AliExpress, Zendesk, Freshdesk... I work well with all types of personalities from around the world, and I enjoy getting to know my clients’ customers. I am an experienced technical support and customer service representative who provides exceptional service via phone, email, and chat, demonstrating and conveying a genuine intent to help. I understand that the quality of customer service is crucial to a business's success, and I take pride in fulfilling this role. I have been in this industry for years, and providing excellent customer service has become my passion. I respect deadlines, am eager to learn new things, and acquire knowledge. I look forward to working with you to provide excellent service and anything else you may need. I am a highly enthusiastic person seeking new challenges in my career and looking to enhance my experience in customer satisfaction. I am always ready to learn and will fully familiarize myself with your product to provide the best possible support to customers. Thank you for your time, and feel free to contact me for the success of your project. I look forward to hearing from you !
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    Shopify Apps
    Live Chat Software
    Gmail
    Administrative Support
    Zendesk
    Freshdesk
    Fashion & Beauty
    Facebook
    English to French Translation
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Answered Ticket
  • $8 hourly
    Hello! Do you want to master your niche and appear on the first page of SERPs without paying for Ads to drive customers to your website or e-commerce stores? Are you tired of spending money on ads with low conversion? If the answer is yes, trust me with your project. I maybe the one you are looking for. I also translate from English to French. My translations are 100% human and do not use translation services like google translate, etc. I do my work in an efficient and fast way. My prices are affordable. My translations are faithful to the original language. Full list of services that you will receive: ● Local SEO ● On-page SEO ● Off-page SEO ● Technical SEO ● White Hat SEO ● Internal Linking ● Google Analytics setup ● WordPress SEO ● Keyword optimization ● Meta Keywords optimization ● XML Site Map ● Compress Images. ● Heading Tags Optimization H1-H4. ● Page Speed optimization. ● Image tags/description ● Schema Markup ● Translation ● English to French Translation All the projects I execute are of high quality performance. The interests of the client are priority number 1. I offer the best service based on the highest standards of ethics, values and customer service. Do not hesitate to contact me! Samira
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    English to French Translation
    SEO Writing
    Customer Support Plugin
    General Transcription
    Customer Service
    Blog Writing
    Data Entry
    French
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