Hire the best Shopify Developers in Cotonou, BJ

Check out Shopify Developers in Cotonou, BJ with the skills you need for your next job.
  • $10 hourly
    Hello there! I am an experienced French administrative assistant with a good level in English. I am specialized in customer service and project management. I am a detail-oriented and result-driven person who is always eager to learn new skills. I'm a serious, reliable, rigorous person and I like to work on the long term. Some of the services I offer include: * Customer service representative - french market : phone, email and chat * Customer support e-commerce Shopify store - dropshipping - french market * Virtual assistant in french • Order Processing - Order Fulfillment. • Web moderation, Facebook and Instagram moderation • Translation *Adding content to websites • Lead generation *Appointment Setting *Telephone survey How can I help you ? Feel free to contact me and let me know your job requirements! THANKS!!!.
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    Dropshipping
    Order Fulfillment
    Order Tracking
    Order Processing
    Slack
    Email Support
    Virtual Assistance
    Social Media Management
    Online Chat Support
    Administrative Support
    Customer Service
    Draft Correspondence
    Zendesk
    Data Entry
  • $10 hourly
    Hello! I'm a dedicated and results-driven marketing and e-commerce specialist with a strong background in dropshipping, email & live chat support, and virtual assistance. With 5 years of experience in the industry, native French with a strong command of English (spoken and written), I have developed a deep understanding of the intricacies of online businesses and a passion for delivering exceptional customer service. As a marketing expert, I have successfully implemented strategies to drive traffic, increase conversions, and boost sales for various e-commerce brands. I specialize in leveraging social media platforms, content marketing, and email campaigns to reach target audiences and engage them effectively. My goal is to create impactful marketing campaigns that not only drive revenue but also build long-lasting customer relationships. In addition to my marketing skills, I have extensive experience in providing top-notch customer support. I excel in handling customer inquiries, resolving issues promptly, and ensuring a seamless customer experience. I am adept at managing email communication and live chat support platforms, utilizing my strong written and verbal communication skills to deliver clear and concise responses. My ability to empathize with customers and provide personalized assistance has consistently resulted in high customer satisfaction rates. As a virtual assistant, I am highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. I excel in administrative tasks such as data entry, scheduling, and document management. My proficiency in using productivity tools and platforms allows me to streamline processes and optimize efficiency. Throughout my career, I have worked with various e-commerce platforms, including Shopify, WooCommerce, and Magento, and I am well-versed in the latest trends and best practices in the industry. I am constantly staying updated with emerging technologies and marketing strategies to ensure I deliver the highest level of service to my clients. If you are looking for a versatile and reliable marketing and e-commerce professional who can provide exceptional support and contribute to the growth of your business, I am here to help. Let's connect and discuss how I can be an asset to your team! Skills: -Software Platforms (Shopify, ClickFunnels, Slack, Google Workspace) - Dispute management (Paypal, Stripe) - Clickfunnel - Marketing Strategy - Social Media Management - Content Creation - Email Marketing - Dropshipping - E-commerce Platforms (Shopify, WooCommerce, Magento, Clickfunnel) - Customer Support (Email & Live Chat) - Virtual Assistance - Customer Messaging Platforms (Intercom, Gorgias, Zendesk, ManyChat, Freshdesk) - Data Entry - Administrative Tasks Let's collaborate and achieve success!
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    Live Interpretation
    Email Communication
    Social Media Management
    Error Detection
    Customer Service
    General Transcription
    French to English Translation
    English to French Translation
    AliExpress
  • $7 hourly
    Hello, I am Accomplie, an expert in online store management. If you own an e-commerce store or drophipping in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress, Airtable, Trello, Asana, Gorgias). I am available immediately and can work around your needs. If you have any questions, please feel free to contact me. DOVONOU Accomplie
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    Ecommerce
    French to English Translation
    Customer Service
    Data Entry
    Facebook
    French English Accent
    Customer Support Plugin
    Email Communication
    French
    Social Media Management
    Online Chat Support
    Order Tracking
    Freshdesk
    Zendesk
  • $8 hourly
    Hello! Do you want to master your niche and appear on the first page of SERPs without paying for Ads to drive customers to your website or e-commerce stores? Are you tired of spending money on ads with low conversion? If the answer is yes, trust me with your project. I maybe the one you are looking for. I also translate from English to French. My translations are 100% human and do not use translation services like google translate, etc. I do my work in an efficient and fast way. My prices are affordable. My translations are faithful to the original language. Full list of services that you will receive: ● Local SEO ● On-page SEO ● Off-page SEO ● Technical SEO ● White Hat SEO ● Internal Linking ● Google Analytics setup ● WordPress SEO ● Keyword optimization ● Meta Keywords optimization ● XML Site Map ● Compress Images. ● Heading Tags Optimization H1-H4. ● Page Speed optimization. ● Image tags/description ● Schema Markup ● Translation ● English to French Translation All the projects I execute are of high quality performance. The interests of the client are priority number 1. I offer the best service based on the highest standards of ethics, values and customer service. Do not hesitate to contact me! Samira
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    English to French Translation
    SEO Writing
    Customer Support Plugin
    General Transcription
    Customer Service
    Blog Writing
    Data Entry
    French
  • $5 hourly
    Bonjour ! 🌞 Je m'appelle Moufid et j'ai plus de 10 ans d'expérience dans le service à la clientèle et le support technique en français. 💪💻 Je suis très motivé et j'aime apprendre de nouvelles choses. Je suis aussi très occupé à mettre en place des routines et des processus pour m'aider à faire mon travail de façon efficace. 🤓💼 Grâce à mes années d'expérience, j'ai développé des compétences exceptionnelles en service à la clientèle et en établissement de relations avec les clients. Je donne tout mon engagement et mon énergie à ce que je fais. 🌟📞 Mes compétences incluent une attitude professionnelle et positive au téléphone, la capacité à fournir de l'assistance par e-mail, des tickets et par téléphone, et la conviction que comprendre les besoins des clients est la clé pour leur satisfaction. 💻📩 J'ai aussi une solide expérience à transformer les situations négatives en positives, et je suis doté d'empathie, de patience, de calme et d'une excellente gestion du temps. Je suis disposé à apprendre davantage sur les produits et services pour offrir le meilleur soutien possible aux clients. 🙏💻 Je suis disponible à court ou à long terme et fier de fournir des services de qualité, rapides et précis. 🕰️📈 Si vous avez besoin d'aide ou de soutien, n'hésitez pas à me contacter, je serais ravi de vous aider ! 💛📞💻 ----------------------------------------------------------------------- Hello ! 🌞 My name is Moufid and I have over 10 years of experience in customer service and technical support in French. 💪💻 I am very motivated and love to learn new things. I'm also very busy setting up routines and processes to help me do my job efficiently. 🤓💼 Through my years of experience, I have developed exceptional customer service and relationship building skills. I give my full commitment and energy to what I do. 🌟📞 My skills include a professional and positive attitude on the phone, the ability to provide assistance via email, tickets, and over the phone, and the belief that understanding customer needs is the key to customer satisfaction. 💻📩 I also have a strong track record of turning negative situations into positives, and I have empathy, patience, calmness, and excellent time management. I am willing to learn more about products and services to provide the best possible support to customers. 🙏💻 I am available on a short or long term basis and take pride in providing quality, timely and accurate services. 🕰️📈 If you need any help or support, please feel free to contact me, I'd love to help! 💛📞💻
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    Order Tracking
    Email Support
    Phone Support
    Communication Etiquette
    Administrative Support
    Customer Support
    Phone Communication
    Data Entry
  • $6 hourly
    As a ✅ Top Rated Plus Upwork Freelancer, I am a highly skilled and detail-oriented data entry specialist with a proven track record in efficiently and accurately inputting large volumes of information. 🌟I also demonstrated expertise in optimizing website visibility and performance through strategic SEO practices. Proficient in utilizing various data entry software and systems, ensuring data integrity and compliance with established standards. Adept at keyword research, on-page optimization, and content improvement to enhance search engine rankings. 🚀 Possesses strong analytical and problem-solving abilities, coupled with excellent communication skills. Committed to delivering high-quality results within tight deadlines. Proactive in staying updated on the latest SEO trends and algorithms. 🚀A reliable professional dedicated to enhancing data accuracy and online visibility for optimal business outcomes. 🌟 Top Skills: Data Entry SEO (Search Engine Optimization) 🚀 Key Strengths: Accurate and fast data entry Proficiency in word processing and spreadsheets Passion for SEO with a commitment to learning 🏆 Highlights: Part of the Expertise-SEO team Dedicated to redefining SEO services with personalized attention Commitment to transparency and client success 🔍 SEO Expertise: Keyword research and competition analysis Management of Google Penguin filters and recovery strategies Focus on acquiring high-quality, search engine-friendly backlinks Technical expertise in on-page optimization Familiarity with HTML, PHP, ASP.NET, WordPress, Joomla, and e-commerce portals In-depth knowledge of Google Penguin, Panda, and Hummingbird algorithms 📈 Approach: Weekly progress reports Transparent link-building samples Investment in client success from the outset Anticipated ranking improvements within the first two weeks 🌐 Proficient In: On-page SEO Off-page SEO Monthly SEO Local SEO SEO for Google Places PPC ad development and management Social media management (Facebook, Twitter, Blog, Pinterest, Google+) Email marketing Mobile app marketing Copywriting Press releases 🤝 Why Choose Me: 100% satisfaction guarantee Commitment to transparency Dedication to client success 🔍 Experience: Demonstrated experience in accurate and fast data entry Successful projects with a focus on SEO enhancement
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    SEO-Based Website
    SEO Strategy
    SEO Writing
    Microsoft Excel
    Customer Service
    Translation
    Marketing Strategy
    Lead Generation
    Dropshipping
    General Transcription
    Data Entry
    Phone Support
    Word Processing
    Zendesk
  • $15 hourly
    Who am I? My name is Rita SOSSA, I'm a customer service specialist and digital marketer. Why use my services? I take care of the tasks that contribute to the development of your business and your company, efficiently and professionally. What can I do for you? 1- Customer Service - Email support : (Gmail, Outlook, MailChimp and Zendesk) - Chat Support : Customer support on LinkedIn, Facebook, WhatsApp, Messenger, Instagram, Tik Tok, ...) - E-commerce support : Tracking, management and modification of orders on Shopify and CJ Dropshipping 2- Community Management ( Facebook, Instagram, LinkedIn, TikTok, Whatsapp, Twitter, Messenger...) - I develop and maintain the notoriety of your brand, company or organization on the web - I animate and strengthen the cohesion of your community on the web - I increase the engagement of your community, I build customer loyalty and I participate in the technical and functional development of the platform. - I set up, monitor, analyze and improve the satisfaction indicators. 3- Creation of SEO optimized web content (content marketing) - Writing of SEO optimized blog articles - Description of products - SEO optimization of your website - Creation of banners, logo, flyers, images and videos. - Photo-video editing 4 - Email marketing( Gmail, Outlook, Mailchimp) 5 - Social media marketing - Lead generation - Paid or unpaid advertising on Google and social networks This list is not exhaustive, I am open to any type of collaboration. What do you gain from working with me? An assiduous, organized, dedicated and attentive collaborator to effectively meet your expectations. Available and flexible, I can adapt quickly to any situation. I'm a quick learner, quick-witted and efficient even under pressure. I can work in a team or on my own without constant supervision. Proactive, fast and efficient, I put precision and rigor into everything I do. Social networks mastered: Facebook, LinkedIn, Instagram, TikTok, Twitter, Pinterest... Tools mastered : - Pack Office: Word, Excel, PowerPoint, Outlook - Google Suite: Gmail, Google Docs, Google Sheets, Google Drive, Google Meet. - Customer Service and CRM : Zendesk, MailChimp - Google Ads: Display, Measurement, Video, Shopping, Apps, Search Network...) - E-commerce : Shopify, CJ Dropshipping - Assana - Slack - Houtsuite - Canva - Photoshop Skype : Rita SOSSA (live :.cid.8b7479b8440a2c76) Email : sossarita0@gmail.com My goal is to provide you and your business with a professional quality service.
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    Ecommerce Support
    Online Chat Support
    Translation
    Email Communication
    Order Tracking
    Social Media Management
    Email Support
    Content Writing
    Article Writing
    Customer Satisfaction
    Customer Service
    Administrative Support
    French
  • $15 hourly
    🏆 BEST Freelancer in Social Media Management (Top 10%) ⭐ 5 Stars on Average and 100% Job Success Score. My name is Prosper, 𝐈 𝐚𝐦 𝐚 𝐅𝐫𝐞𝐧𝐜𝐡 𝐧𝐚𝐭𝐢𝐯𝐞 𝐬𝐩𝐞𝐚𝐤𝐞𝐫, 𝐛𝐮𝐭 𝐟𝐥𝐮𝐞𝐧𝐭 𝐢𝐧 𝐄𝐧𝐠𝐥𝐢𝐬𝐡. As a Social Media Marketing Manager, my expertise lies in crafting and executing effective social media marketing strategies that help businesses reach their target audience, build brand awareness, and drive conversions. My clients have A LOT to say about me: ⭐ Thank you for the serious implication in the mission. During my online career, I've worked with several brands all over the world: 👉🏻 E-commerce 👉🏻 Health and wellness 👉🏻 SaaS 👉🏻 Digital Marketing Agency 𝐌𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 | 𝐒𝐊𝐈𝐋𝐋𝐒 • Creating a Content Strategy, along with Top Notch graphics, videos, reels, and all type of content for Social Media using your branding guidelines. • 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Content Creation, Story and Reels Video Creation, Engaging Copywriting, Instagram Outreach (influencer research), Growing Organic Engagement/Followers and Instagram Ads. • 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Facebook Business Page Setup, Content Creation, and Facebook ads Campaign Setup and Management. • 𝐓𝐰𝐢𝐭𝐭𝐞𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 to Grow Engagement and Followers, Tweeting Timely, Post Design. • 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 • 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 : WordPress, Webflow, Shopify, System.io, Wix. • 𝐏𝐇𝐎𝐓𝐎𝐒𝐇𝐎𝐏 & 𝐂𝐀𝐍𝐕𝐀 𝐃𝐞𝐬𝐢𝐠𝐧: All Kinds of Social Media Posts, YouTube Thumbnails, Blog Feature Image Design etc. • Virtual Assistant 𝗧𝗢𝗢𝗟𝗦 𝗨𝗦𝗘𝗗: • Notion | Trello | Asana | SIack • Google Drive | Dropbox | Wetransfer • Canva | Photoshop | Adobe Illustrator | Figma | Premiere Pro | Filmora • Buffer | Hootsuite | Later | Creator Studio | Planoly • WordPress | Webflow | Shopify | Squarespace | System.io | Wix | • MailChimp | Klaviyo 🔥 I am Highly independent and able to work in a virtual environment. Proven capabilities of successfully handling various functions in a fast-paced environment. Excellent team-building skills, exceptional customer service, and personal and professional personality. 👌 I'm looking forward to helping you stand out on social media. 𝐋𝐞𝐭'𝐬 𝐭𝐚𝐥𝐤!
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    Social Media Marketing
    Canva
    Social Media Management
    Online Chat Support
    Writing
    Customer Service
    Facebook Ads Manager
    English to French Translation
    Community Management
    Adobe Photoshop
    French
  • $10 hourly
    Hello, Thanks for visiting my profile. I'm Herve (100% TOP RATED PLUS Freelancer on Upwork) and I am a native French speaker, completely fluent in English, and obtained Upwork Skill Certification - Customer Service (You can see this certification at the bottom of my profile). Over 6 years of experience in Customer Service through Shopify, WooCommerce, Oberlo, AliExpress, Zendesk, Freshdesk... I work well with all types of personalities from all around the world, and enjoy getting to know my client’s customers. I am an experienced Customer and Technical support Representative providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. I also have experience being a Virtual Assistant for a property management company and E-Commerce business support. I understand that quality customer service is essential to a successful business and I take pride in filling that role. For years, I've been working in this industry and providing excellent customer service became my passion. I meet deadlines, willing to learn new things and gain knowledge. I look forward to working with you in providing excellent service and anything else you may need help with. I am a very enthusiastic person looking forward for new challenges in my career and willing to improve my customer satisfaction experience. Je suis toujours prêt à apprendre et je me familiariserai pleinement avec le produit afin de fournir le meilleur support possible aux clients. Thank you for your time and please contact me for the success of your project. Au plaisir de vous lire !
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    Online Chat Support
    WordPress e-Commerce
    Shopify Apps
    Live Chat Software
    Gmail
    Customer Support
    Administrative Support
    Freshdesk
    Zendesk
    Customer Service
    French
    English to French Translation
    Fashion & Beauty
    Facebook
  • $6 hourly
    Hello and welcome to my profile. If you are looking for a highly skilled freelancer in customer service (phone, chat and email), technical support, general or medical transcription, English to French translation, after-sales service management, LinkedIn prospecting, content creation and publication on social networks or WordPress, data entry, basic video or photo editing. Then you are at the right place. My name is Lucas and I have more than 5 years of experience in virtual support and service. I've already worked with more than 50 companies around the world. I am also ranked as the best freelancer for several years on this platform and all my clients have been completely satisfied. You can take a look at the customer reviews below I have gained a ton of experience using Microsoft Suite, Google Suite, Monday, photoshop, adobe premiere pro, camtasia, Canva, ClickUp, Zoom, shopify, woo commrce, wordpress, Zendesk, freshdesk, Georgias, Trengo and various other CRMS, scheduling and cloud software. I am available immediately for new job and ready to work with you more than 40 hours per week, so please feel free to contact me. I will be very happy to collaborate with you. Thank you for your attention.
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    Client Management
    Product Knowledge
    Facebook
    French English Accent
    Ecommerce
    Customer Service
    Customer Support
    English to French Translation
    Freshdesk
    Order Tracking
    Social Media Management
    English
    French
  • $20 hourly
    ⭐⭐⭐⭐⭐ Olivier was a great man to work with. I've given him previous feedback where I expressed my feelings and experience when working with Olivier. Summing up – I recommend Olivier to anyone! I have solved technical and product development challenges for leading clients with revenues over $600K, as well as with early-stage companies in education, network marketing, finance, investment, and e-commerce. ⭐ What's in it for your project? ⭐ ✅ Pixel-perfect work, solid and well-tested web platform for easier code maintenance and a more profitable business while minimizing risks. ✅ Cost-effective software development and post-deployment support. ✅ Someone who cares about details, writes quality code, and delivers pixel-perfect work. ✅ Someone determined to go above and beyond to add value to your business for success. ✅ Expert skills in designing solutions with PHP / Laravel, VueJS, AlpineJS, Tailwind CSS, Liquid / Shopify, etc. ⭐ Why choose me instead of someone else? ⭐ ✅ Someone focuses on highly customizable, fast, and optimized web applications while minimizing risks. ✅ Best-in-class experience building challenging web platforms with modern tools. ✅ Ability to work autonomously ✅ Super-reliable 24/7 communication: you'll always know the status of the project with consistent updates ✅ Show patience and empathy to best assist you (confirmed by clients, please check the reviews I have received). 🏆 My clients have much to share about me. 🏆 ✅ “He did an incredible job and was incredibly professional 👌 If you're tired like me of running into incompetents, you'll be glad to work with him! And I'm not even talking about the added value this service brings to your site ⭐️⭐️⭐️⭐️⭐️” — StephElje, Econotebk. ✅ “I am satisfied with his work. He used a lot of patience and empathy to help me in the best way. Once again, he delivered the work before the deadline, which is outstanding. See you soon for other collaborations.” — Nancy K., Properstore ✅ “It's a great experience to work with Olivier! I needed a guy that can do the tasks independently and required just a little management, so I don't need to check every second task. Olivier fulfilled this role perfectly, getting me great ongoing support with Shopify, being highly independent, and using fluent & fully correct English language. If you hesitate whether to use Olivier, I recommend you give him a shot!” — Michael.M My expertise includes, but is not limited to: ✅ PHP / Laravel (Inertia.js, Livewire, etc.) ✅ CSS / Tailwind CSS ✅ JavaScript ✅ Alpine JS ✅ Pinia / VueJS ✅ PestPHP / PHPUnit ✅ Liquid / Shopify Development ✅ Twig, Blade ✅ Ajax / jQuery ✅ SQL / MySQL / MariaDB / Redis Others tools: ✅ PHPStan, PHP CS Fixer, PHP_CodeSniffer, etc.
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    Web Application
    Vue.js
    Liquid
    Sass
    CSS 3
    PHP
    JavaScript
    Web Development
    Bug Fix
    API
    Laravel
    API Integration
    Tailwind CSS
    jQuery
  • $5 hourly
    Hey there! Happy to see that you're interested in my profile! If you're looking for a customer support, virtual assistant, data entry or telemarketing, you're in the right place! I have over 07 years of experience in telemarketing and lead generation. I also have over 3 years of experience in customer support, quality control and supervision. I do have the ability and update your contact list in real time and provide good customer experience to your customers. ✅ Reply to tickets (e-mails), Facebook messages and live chat messages. ✅ Provide customer support over the phone. ✅ Perform B2B telemarketing services. ✅ Test applications. ✅ Master Zendesk, Freshdesk and several other customer ticket platforms specific to the companies I have worked with. ✅ Master adding products to Shopify either directly or using Oberlo. ✅ Master the computer and the internet. ✅ Create several websites. ✅ Master Drive, Excel, Trello, Asana, Notion,Bitrix24 and many other platforms and applications. I am enthusiastic, reliable, cheerful, warm and hardworking individual and with a team and I have completed successfully all of my jobs. Contact me and we can schedule a good time to discuss any issue that’s of concern to you such as sales challenges and how to create more revenue. I am here to help you evolve your business. Do not forget to click that "Invite to job" green button before you leave! Kind wishes Sena FASSINOU
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    English to French Translation
    Sales
    B2B Marketing
    Telemarketing
    YouTube Thumbnail
    Cold Call
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Answered Ticket
    Video Editing
  • $20 hourly
    Greetings, I am bilingual in French and English. I offer the following services : -Customer service/Support -virtual assistant, social media management -translation ( French/English ) -language tutoring (French/English) -transcription (French/English) -Lead generation -reviews and research -data entry I deliver my services while meeting all requirements and deadlines in various projects given to me. - I understand clients' needs and want to meet them - I satisfy all my customers - I always maintain a long-term working relationship with my clients -I am a dedicated and motivated person who consistently produces a positive and professional results for any task I undertake. -I work hard and have an eye for minor details. I can identify problems and provide solutions. -Am available to start work right away. Below are some of the comments from my clients: "Therese was an asset to our company. She was always ready to help with any task no matter how challenging and would hit her daily operational goals. Every day, Therese would show up motivated and dedicated to whatever task she was performing. She will be missed and I highly recommend her to any future employer or organization. " Daniel C. | Director ~ The American Handy Work. "Theresa did a great job. She delivers the work on time and was very professional. I highly recommend her" ~Upwork client. "Theresa Adevon she’s a very good worker she gave 100% of her work. She’s a very nice person to work with and I would recommend anyone else to hire her. Pleased that I found her to work with. Done all tasks within the timeline. Look forward to working with her again." ~Upwork client. I am looking forward to forming a great team with you. Kind regards, Therese.
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    Translation
    Business Translation
    Contract Translation
    French English Accent
    Customer Support
    French Tutoring
    Social Media Management
    Customer Service
    French to English Translation
    Editing & Proofreading
    English to French Translation
    English
    French
    Audio Transcription
  • $5 hourly
    Hello, Welcome to my profile👩! Are you looking for a virtual assistant to help you with your e-commerce tasks, dropshipping, SEO optimized web content writing and Shopify store creation and management 🤔? You've come to the right place😊. ⚠️ Don't worry about my local time, I'm available 24/7 ✅ 👩💻👉Responsible 👉 Reliable 👉 Confident 👉 Honest👉And a quick learner. I'm an expert in SEO web content and a virtual assistant with a few years of experience in the respective fields: SEO web copywriting, Shopify product page creation, customer service management, product import from AliExpress, CJ dropshipping to Shopify stores, email management, Freshdesk, Zendsk, Gmail, web research, order and product page processing, competitive intelligence, web research, proofreading, translation, transcription, PDF to Word, etc. Tag optimization (keywords, title, description) Image optimization - SEO OFF Page: Blog creation. My other services include, but are not limited to: *Data entry, Microsoft Office (Excel, Word and PowerPoint) *Customer service calls (incoming/outgoing) *Order fulfillment *Quick translation *Live chat *Administration *Email management *Copy/paste services. I'm ready to help you with all your administrative needs. I have dedicated my life to working via the internet for years, and I love it🤩 (especially SEO optimized web content writing, web marketing, virtual assistance). I also send and receive emails, personal calendars, schedules, transcriptions, typing, social networking, and much more. Thanks to my experience with a number of clients, I can guarantee that your project will be a success. I'm ready to work with you at any time. I hope you enjoy my work.
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    Proofreading
    Translation
    Call Center Management
    Customer Support Plugin
    Customer Service
    Data Entry
    Social Customer Service
    English to French Translation
    Social Media Plugin
    Customer Experience
    French
  • $8 hourly
    🚀Content Writing SEO Expert : On Page SEO | Off Page SEO | On Site SEO | SEO Keyword Research. Dans un monde numérique en constante évolution, une présence en ligne efficace est la clé du succès. Je suis Baudouin, spécialiste en web design, SEO et copywriting. Mon objectif ? Transformer vos idées en réalités numériques captivantes. 🌍🚀 - Web Design Le design web n'est pas seulement un art, c'est une science. Avec une expertise en WordPress, Shopify et Webflow, je crée des sites qui non seulement attirent l'œil, mais qui engagent et convertissent. WordPress : La Personnalisation à l'Extrême 🎨🔧 WordPress offre une liberté de personnalisation sans pareille. Je transforme les thèmes standards en chefs-d'œuvre personnalisés, intégrant des fonctionnalités sur mesure pour répondre à vos besoins uniques. De la conception de sites vitrines à la création de blogs dynamiques, chaque projet est une nouvelle aventure. Shopify : L'E-commerce Simplifié 🛍️💻 Shopify est la solution par excellence pour les boutiques en ligne. Je conçois des expériences d'achat intuitives, des vitrines attrayantes aux processus de paiement simplifiés, pour transformer chaque visite en une vente réussie. Webflow : L'Innovation dans le Design 🌐✨ Webflow est ma plateforme de choix pour des designs innovants et interactifs. Ici, je crée des sites qui repoussent les limites du conventionnel, offrant une expérience utilisateur unique et mémorable. - SEO Le SEO est essentiel pour assurer la visibilité et la pertinence de votre site. Je développe des stratégies SEO personnalisées pour garantir que votre site se démarque dans les résultats de recherche. Stratégies SEO : Visibilité et Pertinence 🔍📈 Je crée des stratégies SEO personnalisées, de la recherche de mots-clés à l'optimisation sur page. Mon but est de positionner votre site en haut des classements, en adaptant constamment les stratégies aux dernières tendances. Analyse et Amélioration Continue 📊🔧 Le SEO est un processus évolutif. J'analyse constamment les performances du site pour optimiser et affiner la stratégie, garantissant des résultats durables. - Copywriting Le copywriting est l'art de capturer l'essence de votre marque en mots. Je crée des contenus qui engagent, persuadent et inspirent votre audience cible. Contenu Persuasif et Engageant 📝🔥 Je rédige des contenus adaptés à votre marque, des articles de blog aux descriptions de produits. Chaque mot est soigneusement choisi pour renforcer votre message et établir une connexion avec le lecteur. Narration de Marque 💬🌟 Votre marque a une histoire unique. Je suis là pour la raconter, créant des contenus qui non seulement informent, mais établissent également une relation émotionnelle avec votre audience. Pourquoi Me Choisir ? Choisir mes services, c'est opter pour une expertise unique en web design, SEO et copywriting. Mon approche intégrée assure une présence en ligne cohérente et efficace. Points Forts Uniques 🏆💡 Ma valeur réside dans mon approche holistique, combinant créativité, technique et stratégie pour produire des résultats exceptionnels. Témoignages de Clients 🗣️🌈 Les témoignages de clients satisfaits témoignent de mon engagement envers la qualité et l'efficacité. Je travaille pour surpasser les attentes, et les retours positifs de mes clients en sont la preuve. Engagement envers la Qualité 🛠️♥️ La qualité est ma priorité absolue. Je m'engage à fournir des services qui non seulement répondent, mais surpassent vos attentes. Votre projet mérite plus qu'une simple présence en ligne. Il mérite une stratégie numérique intégrée, conçue par un expert passionné et dévoué. Avec mes compétences en web design, SEO et copywriting, je suis prêt à transformer votre vision en une réalité numérique. Contactez-moi pour commencer cette aventure ensemble. Votre succès commence ici. 🚀💼 🥇 #seo #contentwriting #copywriting #expert#website#design#developement #wordpress #shopify #webflow #woocommerce #On Site SEO
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Digital Marketing
    Virtual Assistance
    Customer Service
    SEO Audit
    SEMrush
    WordPress
    Yoast SEO
    SEO Content
    Shopify SEO
    SEO Keyword Research
    Search Engine Optimization
    Off-Page SEO
    On-Page SEO
    Local SEO
  • $5 hourly
    ✨Hello everyone,✨ French is my native language. I am determined to deliver high-quality work and I am enthusiastic about taking on new challenge. Are you looking for high-quality Virtual Assistant Services? I am approachable and hardworking. Be more productive by allowing me to handle time-consuming tasks and take them off your hands today. My Services Include: ✅Data Entry ✅Shopify assistance ✅Canva Design ✅ Community Management (Facebook and Instagram) ✅Excel Data Entry ✅Copy Paste Work ✅Linkedin data collection ✅PDF to Excel or Word ✅Data entry from scanned files ✅E-commerce Products Listing ✅Web Research ✅Data Collection from Linkedln/Instagram ✅Real Estate Research and Data Entry (Name, Email, Phone, Address, etc) Why Hire Me? ✅ On-Time Delivery ✅ Unlimited Revisions ✅ Free Real-time 24/7 Support ✅ 100% Satisfaction ✅ Money Back Guarantee if you are not satisfied I am available for short/long-term assignments. Please send a message if you have any questions. Best regards, Vignon Serge
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    Phone Support
    Property Management
    Customer Satisfaction
    Customer Experience Research
    Order Fulfillment
    Online Chat Support
    WordPress e-Commerce
    Virtual Assistance
    Email Support
    Social Media Management
    Administrative Support
    Customer Service
    Data Entry
  • $10 hourly
    🔐 Mes services sont éligibles à l'assurance UpWork 📌 Media Marketer / Store Builder. 🔖 Création de Boutique Shopify avec branding professionnel 🔖 Optimisation SEO de boutique e-commerce 🔖 Campagne publicitaire sur Facebook 🔖 Campagne publicitaire sur Google Google search Google Shopping Google Display Google vidéo 🔖 Tracking customer : Google Analytics 4 avec Google Tag Manager 🎯 Plus de 47 clients satisfaits depuis mon parcours dans une agence de marketing sur place. 🏅 Qui suis-je ? Je suis Jean-Claude, auparavant Media Buyer et shopify Builder dans une agence de marketing avec 2 ans d'expérience. Sur cette plateforme UpWork, je vous présente mes services en tant que particulier. ⚡ Ayant une licence professionnelle en Marketing Commercial dans une prestigieuse école, je me suis vite spécialisé dans le Marketing Digital, et je porte beaucoup d'attention aux stratégies de marketing des entreprises. 🎗 Depuis mon parcours professionnel, j'ai accompagné des commerçant et des entrepreneurs au succès de leur objectif commercial grâce à mes stratégies publicitaires Facebook et Google. ⚡ J'ai également acquis une expérience indomptable en Création de Boutique E-commerce sur le CMS Shopify. Je donne une grande place à l'Optimisation SEO sur chaque Page et Fiche Produit afin d'assurer un référencement Organique sur les moteurs de recherche : Google, Bing, Edge et autre. 🤫 Je suis là aujourd’hui pour que vous dites ADIEU ! à vos soucis de marketing en ligne et l'optimisation SEO de votre boutique. 🎯 Mon objectif est de vous offrir une expérience client fluide en vous procurant de tangibles résultats. ☎ Que faire maintenant ? Contactez moi en cliquant sur ce bouton en bas, je vous prendrai en visioconférence sur UpWork pour que nous décortiquons les détails de votre projet. ACTION ☎👇 À très bientôt !
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Virtual Assistance
    Customer Support
    Ecommerce
    Ecommerce Website Development
    French
    Video Advertising
    Display Ad Campaign
    Google Shopping
    Marketing Advertising
    Analytics Dashboard
    Google Analytics
    Google Ads
    Facebook Advertising
    Facebook Ads Manager
  • $50 hourly
    🚀 Créateur de Sites Web et Stratège Marketing Bonjour ! Je suis Godwill, un passionné de la création web avec une expertise particulière dans le développement de sites sur WordPress et Shopify. Fort de 2 années d'expérience, j'ai aidé de nombreux clients à concrétiser leur vision en ligne. Ce que je propose : 💻 Création de Sites Web: Maîtrisant les subtilités de WordPress et Shopify, je suis capable de concevoir des sites web à la fois esthétiques et fonctionnels. Que vous ayez besoin d'une présence en ligne professionnelle, d'une boutique e-commerce ou d'un blog, je suis là pour vous. 🔧 Développement Personnalisé: Je ne me contente pas de modèles préétablis. Chaque projet est une opportunité pour moi de créer quelque chose d'unique. Mon approche est axée sur le sur-mesure pour répondre parfaitement à vos besoins. 📈 Stratégie Marketing Intégrée: Ma valeur ajoutée ne s'arrête pas à la conception du site. Je suis également compétent en marketing digital. De la définition de la stratégie à la mise en œuvre d'outils tels que les réseaux sociaux, l'e-mail marketing, et le référencement, je suis là pour maximiser votre visibilité en ligne. Pourquoi travailler avec moi : ✅ Approche Collaborative: Votre réussite en ligne est ma priorité. Je m'engage à travailler en étroite collaboration avec vous, du concept initial à la réalisation finale. 🔗 Compétences Polyvalentes: En plus de mes compétences techniques, je possède une compréhension approfondie du marketing en ligne. Cela me permet de vous offrir une solution complète, de la création du site à la promotion efficace de votre marque. 🌐 Veille Technologique Continue: Le monde du web évolue rapidement, et je reste constamment à jour avec les dernières tendances et technologies pour vous offrir des solutions modernes et performantes. Si vous recherchez un partenaire pour concrétiser votre vision en ligne, n'hésitez pas à me contacter. Je suis prêt à transformer vos idées en une présence numérique réussie !
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Dropshipping
    Shopify Marketing
    WordPress
    Website
  • $30 hourly
    I offer a premium service to my clients. I am hyper-responsive, available during normal business hours and offer quality products with rapid turnarounds. I have been working as a full-stack web developer for the past 15 years with experience in PHP , MVC frameworks(Laravel, Codeigniter), Wordpress, Joomla, typo3, drupal, Prestashop HTML5, CSS3, javascript , Mysql, Photoshop, Adobe XD, illustrator I always keep my skills updated with the new fast coming technologies and use these updated skills for my new Projects. I have a strong grasp of security principles and how they should apply in order to get a secured product. Always! my main focus would be my Client's satisfaction. I enjoy working with businesses and individuals to provide them with a product they could be proud of! Send me an invitation to discuss details of your project and let's bring your idea into the reality using expertise and experience I have.
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    French
    PSD to HTML
    XD to HTML
    Front-End Development
    WordPress e-Commerce
    WordPress Bug Fix
    WordPress Customization
    JavaScript
    Webflow
    PrestaShop
    WooCommerce
    Elementor
    WordPress
    PHP
  • $8 hourly
    Hello futurs clients ! Dedicated virtual assistant with 10 years of experience managing large and small offices, I had to do several administrative tasks with different companies. I have good experience with the latest tools used for ecommerce and drop-shipping. Are you looking for a reliable, fast and detail-oriented translator ? I am a native French speaker, complety fluent in english with 5+ years of translating experience. I deliver accurate translation. I guarantee 100% humain translations and translate meaning and ideas rather than word by word. You will receive quality work from me, as I'm a perfectionist and detail-oriented person. MY QUALITIES - Quick Learner - Good organization - Détail-oriented -Stress resistant -always motivated Do you think I’m a good fit for your project? Let's talk about it
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Virtual Assistance
    Project Management
    Administrative Support
    Customer Support
    Data Entry
    Customer Satisfaction
    Dropshipping
    Social Media Management
    Zendesk
    Google Sheets
    Order Tracking
    English to French Translation
    English
    French
  • $7 hourly
    I have over 5 years of experience in Customer Service and Technical Support. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years of experience, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket, phone support and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Ecommerce
    Chat & Messaging Software
    Customer Support
    Email Communication
    Customer Satisfaction
    Customer Service
    Phone Communication
    French
    Phone Support
    Order Tracking
  • $10 hourly
    When know-how becomes a passion, every moment spent at work is precious. Graphic design has been part of my life since the day I discovered it. I love to design, I am fascinated and excited by the realization of graphic projects, I have more than three years of experience in the field with several structures and companies of the place. And if I am here, it is to put my knowledge to your service. I am specialized in the design of : ✔️Posters ✔️Flyers ✔️Business cards ✔️Logotypes ✔️Book covers ✔️Magazine covers ✔️Brochures ✔️Banners ✔️Postcards ✔️Wedding or invitation cards ✔️Advertising spots ✔️Video editing ✔️Social media pack ✔️Product packaging ✔️Etc... I will be very happy to carry out your project and in this regard I invite you to write me for more exchange. I thank you for your confidence and many things to you... Copernic
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Wordpress Thrive Themes
    Shopify SEO
    Video Animation
    Greeting Cards & Invitations
    Book Cover
    Video Editing
    Facebook Page
    French
    Banner
    Logo Animation
    Graphic Design
    Poster Design
    Flyer Design
    Logo Design
    Business Card
  • $5 hourly
    Bonjour! Hello, Merci d'avoir visité mon profil. Je me nomme Rody Gino, je suis d'origine française et parle couramment l'anglais. Je suis ici pour vous assister dans vos différentes tâches administratives, commerciales et juridiques. I am a customer service professional with over 5 years of experience as a technical and customer support agent and manager. I am reliable and detail-oriented. Motivated, proactive, autonomous and dedicated, I am fluent in French, both spoken and written. Use of most software known in the field, including Zendesk, Shopify, Intercom, social networks (Facebook, Instagram, LinkedIn), etc. I can provide support via email, ticket and chat and I am here to provide customers with a truly satisfying experience. Available immediately, I study any mission proposal, I have no difficulty in mastering new software. I am available for remote or home-based job opportunities. I have excellent skills with web research, administration, data entry, customer services. I am available 24/7 and ready for any negotiation concerning the hourly rate. Do not hesitate to contact me for the success of your company. Best Regards.
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    Facebook
    Customer Support Plugin
    Legal Assistance
    Customer Service
    Email Communication
    French
    English
    Freshdesk
  • $35 hourly
    # Power your online business by increasing your visibility and driving quality traffic with a custom website!!! 😉 🌟 Looking for an online presence that seduces, converts and grabs the attention of your target audience? Discover my Website Design with WordPress service, your gateway to a successful digital presence! 🌐 🤔 Wondering why your website isn't grabbing enough of your visitors' attention? Stop searching! My expertise in Website Design with WordPress is here to meet this challenge and help you achieve your business goals! 💼 | Having a website for your business allows you to: | |---| | ✅ reinforce your credibility and professional image with prospects; | | ✅ achieve constant visibility while benefiting from increased, high-quality traffic; | | ✅ target customers beyond its physical location, thus expanding the potential market; | | ✅ avoid over-reliance on traditional distribution channels; | ~Your presence here means that you want to take your business to the next level. ## What will you get from my offers? ✅ Get a personalized website fast. Expand your audience and improve your visibility on Google. ✅ Manage your online content with freedom and simplicity. ✅ Optimize your revenues thanks to the traffic generated on your site. So finding a qualified professional to understand your needs and carry out your project becomes a real concern, because falling back on an incompetent would mean wasting your time and resources. But rest assured, with me, your project will be in good hands. ## Who am I? ✅ I'm Laurence, web developer and graduate of a professional degree in Computer Systems and Software with over 3 years' experience in the creation, maintenance and referencing of websites. Having a team at my disposal and having worked on various projects outside the ComeUp platform, I have developed real skills in communicating with my prospects to understand their needs and bring their projects to fruition. ✅ The websites I develop are attractive, sober, fast, secure and perfectly responsive (adapted to mobile and tablet formats). ✅ I can produce any website for any purpose. ✅ I've mastered the use of CMS such as Wordpress to create websites with Divi or Elementor. ## ✨ Why choose me? ✨ * 💡Recognized expertise: backed by extensive experience, we've mastered the art of website design with WordPress. Our successful track record is testament to our ability to help our customers achieve their goals. * 📈 Proven performance: We've helped many customers improve their online performance. Our websites not only attract attention, but also convert visitors into customers. * 💼 Personalized approach: We understand that every business is unique. That's why we tailor our approach to create websites that reflect your identity and meet your specific needs. * 🔍 In-depth analysis: Before diving into design, we carry out an in-depth analysis of your market, competitors and current trends to ensure a website optimized for success. *~I don't just make websites, I build gateways to your online success. 💡~* ✨ What are the benefits of my service? ✨ 🌟 Flexibility and Customization: With WordPress, I offer total flexibility in the design of your website. I customize every detail to match your specific brand, needs and goals. 📈 Proven performance: My service has a proven track record of boosting my clients' online performance. The sites I design stand out for their ability to attract and convert visitors into customers. 🛠 Ease of Management: I design user-friendly websites that allow you to easily manage your content, edit and add elements with ease, thanks to WordPress' intuitive interface. 📱 Responsive Design: My websites are designed to be fully responsive, offering an optimal user experience on all devices, from smartphone to desktop. 🔍 Integrated SEO: I integrate SEO best practices right from the design stage to maximize your website's visibility and improve its search engine rankings. 📊 Analysis and Follow-up: **Before design, I carry out an in-depth analysis of your target market, competitors and current trends to ensure your website is optimized for success. 📞 Ongoing support: I offer ongoing support to answer any questions you may have and to help you manage your website after it goes live. Your satisfaction and success are my priority.
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    React Native
    Laravel
    WordPress e-Commerce
    WordPress Theme
    WordPress Website
    CSS 3
    HTML5
    Java
    PHP
  • $5 hourly
    Hello, my name is Appoline Rolande D. Thank you for visiting my profile. I am an experienced web writer and social media expert with a degree in audio visual, communication and management administration. I have 2 years of relevant experience in creating web content. My goal is to help businesses and freelance professionals get quality work at an affordable price. Currently, I am working in a Coaching based organization as a content creator and freelancer at the same time. I have worked in the development of several companies, brands and projects through the creation of an active community on social networks, increasing their followers, creating brand content and content that drives engagement and increasing their revenue through brand awareness and a great e-reputation. My core competencies: 🎯 Video creation 🎯 Social media strategies 🎯 Community management 🎯 Web writing and content editing 🎯 Content strategy for social media 🎯 Graphic and brand design 🎯 Social media reporting and analysis You will benefit from a service that offers exceptional values of professionalism, creative leadership, entrepreneurial spirit, smart work with great attention to detail, and a great ability and flexibility to adapt to your team and any situation. These are the qualities and skills I've acquired in my years of experience serving noble projects and companies like yours. Additional skills: ✅ French Transcriber ✅ English to French translator You will enjoy flexible hours and complete adaptability to your schedule when working with me 💫✨💱. I also understand that you want something that is a perfect match for your business, and I am eager to work with you for your 100% satisfaction. 📩 Please feel free to leave me a message. We will call to discuss your project in more detail.
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    Video Post-Editing
    Translation
    Article
    Blog Writing
    Data Entry
    Content Writing
    Creative Writing
    Customer Service
    Website Copywriting
    Editing & Proofreading
    Adobe After Effects
    Graphic Design
    Adobe Photoshop
    Email Communication
  • $5 hourly
    Salut Je suis responsable service client bilingue ( français/ anglais ) efficace. J'ai a coeur la satisfaction de tes clients . Laissez-moi gérer efficacement votre service client : - Si vous êtes submergée par les ventes - SI vous souhaitez répondre aux demandes de vos clients en temps réel - SI vous souhaitez fidélisé votre client - Si vous souhaitez délégués certains tâches. Mes compétences: 1. Service client 2. Support client 3. Service client en ligne 4. Support clientèle 5. Assistance client 6. Soutien aux clients 7. Gestionnaire de service client 8. Expérience client 9. Service à la clientèle 10. Service client professionnel 11. Support client 24/7 12. Service client de qualité 13. Réponse aux clients 14. Satisfaction client 15. Support client par e-mail 16. Service après-vente 17. Réclamations clients 18. Centre d'appels 19. Support technique 20. Résolution de problèmes clients 21. Révision de la satisfaction client 22. Feedback client 23. Support client multicanal 24. Support client par téléphone 25. Service client personnalisé 26. Support client sur les réseaux sociaux 27. Amélioration de l'expérience client 28. Support en ligne en direct 29. Gestionnaire de relations client 30. Références client. LES OUTILS QUE JE MAITRISE 1. Systèmes de Ticketing : - Zendesk - Freshdesk - Salesforce Service Cloud - Help Scout 2. Logiciels de Messagerie et Chat en Direct : - Intercom - LiveChat - Drift - Tawk.to 3. Centres d'appels virtuels : - RingCentral - Five9 - Talkdesk - Aircall 4. Gestion de la Base de Connaissances : - Confluence - KnowledgeOwl - Helpjuice - Document360 5. Réseaux Sociaux et Médias Sociaux : - Hootsuite - Sprout Social - Buffer - Socialbakers 6. Outils de Suivi des Commentaires et des Évaluations Clients : - Trustpilot - G2 Crowd - Yotpo - Birdeye 7. Analyse et Rapports de Service Client : - Tableau - Salesforce Einstein Analytics - Google Analytics - Microsoft Power BI 8. Gestion des Ressources Humaines et du Personnel : - BambooHR - Gusto - Zenefits - Workday 9. Outils de Gestion de Projets : - Asana - Trello - Basecamp - Monday.com 10. Systèmes de Gestion de la Relation Client (CRM) : - Salesforce - HubSpot CRM - Zoho CRM - Microsoft Dynamics 365 11. Outils de Communication Collaborative : - Slack - Microsoft Teams - Workplace by Facebook - Zoom 12. Logiciels de Messagerie Électronique : - Microsoft Outlook - Gmail - Thunderbird - Apple Mail 13. Solutions d'Automatisation : - Zapier - Microsoft Power Automate (anciennement Flow) - Integromat - Automate.io 14. Outils de Gestion de Projet : - Smartsheet - Wrike - ClickUp - Notion 15. Outils de Support Multicanal : - Freshdesk - Zendesk - Intercom - Salesforce Service Cloud. Alors laisse moi m'occuper efficacement de tes clients.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Etsy
    Social Customer Service
    Microsoft Excel
    Client-Server Framework
    Microsoft Office
    Administrative Support
    Data Entry
    Customer Satisfaction
    Customer Service Training
    Online Chat Support
    Email Support
    French
    Social Media Management
    Zendesk
  • $5 hourly
    Hi! I am Michael HOUNKANRIN . I have worked as an effective customer support agent for over 4 years. Managing customers online and offline through emails, texts and calls is one of my specialties. What makes me stand out as an experienced Customer Support Specialist and Virtual Assistant is my ability to put myself in the customer's and business owner's shoes in order to find a common ground for growth and rapport. When you hire me, you stand to benefit from: 1. --High level Problem-solving skills - the ability to develop solutions to challenging customer support issues. 2. --Broad-based experience covering a full spectrum of Customer Care and Support, Account Management,Administrative duties, and project/program support, management, and coordination. 3. --Effective and Proactive communication - Communicating effectively is one of my strong suits. I am comfortable dealing with clients, customers, and staff. I possess a wide range of CRM software skills, including ZENDESK, SALESFORCE, FRESHDESK, AND GORGIAS, and I continue to seek training to further enhance my skill set. I look forward to helping you succeed.
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    Sales
    Outbound Sales
    Telemarketing
    Technical Support
    Translation
    Customer Service
    Cold Calling
    Document Translation
    Consumer Goods
    B2C Marketing
    Facebook Marketing
    Online Chat Support
    Order Tracking
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